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B&B HOTEL Mannheim-City

Mannheim · Germany

C7 9-11View location

7.4/10Very good444 Reviews
Cleanliness7.8/107.8
Service8.0/108.0
Comfort7.2/107.2
Condition7.2/107.2
Location8.0/108.0
Neighborhood7.2/107.2
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About B&B HOTEL Mannheim-City

Located on a river, this hotel is situated in the heart of Mannheim. There are a number of shops nearby. The hotel has an elevator and features 162 rooms. The friendly staff at the reception desk are happy to answer any questions.

A fax machine is among the facilities and amenities available at the hotel. Wireless internet access (no extra charge) allows guests to stay connected while on vacation. Wheelchair-accessible facilities are available. The rooms of the hotel include air conditioning and central heating.

A balcony is included as a standard feature in some rooms. Guests are sure to get a good night's sleep in the double bed. A desk is provided. A TV and WiFi are provided as well. Bathrooms are equipped with a shower and include a hairdryer.

The hotel has non-smoking rooms.

Read more about this hotelShow less

Located in Mannheim (Mannheim City Centre), B&B HOTEL Mannheim-City is a 3-minute walk from Museum Zeughaus and 11 minutes by foot from Mannheim Palace. This hotel is 1.1 mi (1.7 km) from Rosengarten Mannheim and 1.1 mi (1.8 km) from Mannheim's Rosengarten Congress Centre.

Make yourself at home in one of the 162 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in SOCOTEC SuMS Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 4.50 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 6:00 AM - 10:00 PM
    • Saturday - Sunday: 7:00 AM - noon
    • Saturday - Sunday: 5:00 PM - 10:00 PM
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 13.9 for adults and EUR 6.9 for children
    • Self parking fee: EUR 10 per day
    • Pet fee: EUR 12 per pet, per day
    • Service animals are exempt from fees
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Museum Zeughaus 0.3 km / 0.2 mi
Mannheim City Hall 0.4 km / 0.3 mi
University of Mannheim 0.5 km / 0.3 mi
Mannheim Jesuit Church 0.6 km / 0.4 mi
Jüdische Gemeinde Mannheim 0.6 km / 0.4 mi
Mannheim Palace 0.9 km / 0.5 mi
Pop Academy Baden-Wurttemberg 1 km / 0.6 mi
Rhine 1.3 km / 0.8 mi
Mannheim Water Tower 1.4 km / 0.8 mi
Neckarstrand 1.4 km / 0.9 mi
Marchivum 1.5 km / 0.9 mi
Wasserturm 1.5 km / 0.9 mi
Friedrichsplatz 1.5 km / 1 mi
Mannheim's Rosengarten Congress Centre 1.6 km / 1 mi
Kunsthalle Mannheim 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1992
  • Year of most recent renovation: 2010
  • Total number of rooms: 162
  • Number of floors (main building): 5
  • Suites
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
Show 39 more facilities & services
  • Maestro
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Small pets allowed (under 5 kg)Extra charge
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Hotel safe
  • Cloakroom
  • Lift accessExtra charge
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • PhotocopierExtra charge
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • SnacksExtra charge
  • LGTBIQ friendly
  • Deposit on arrival
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    B&B HOTEL Mannheim-City

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL-1

    Photos are not available for this room type.

    B&B HOTEL Mannheim-City

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    B&B HOTEL Mannheim-City

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    B&B HOTEL Mannheim-City

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    B&B HOTEL Mannheim-City

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    B&B HOTEL Mannheim-City

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    B&B HOTEL Mannheim-City

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH BALCONYTWIN • WITH BALCONYTWN.BL-2

    Photos are not available for this room type.

    B&B HOTEL Mannheim-City

    TWIN WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BL-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    B&B HOTEL Mannheim-City

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    B&B HOTEL Mannheim-City

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    B&B HOTEL Mannheim-City

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    B&B HOTEL Mannheim-City

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    B&B HOTEL Mannheim-City

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH BALCONYSINGLE • WITH BALCONYSGL.BL-1

    Photos are not available for this room type.

    B&B HOTEL Mannheim-City

    SINGLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about B&B HOTEL Mannheim-City

7.4
Very good
444 Reviews
Cleanliness
7.8 /10
Service
8.0 /10
Comfort
7.2 /10
Condition
7.2 /10
Location
8.0 /10
Neighborhood
7.2 /10
Amenities
7.2 /10
100 reviews shown
6/10
Pleasant
24 Jun 2026
Danny
Ii
Partner
10/10
Exceptional
12 Apr 2026
Ian
Room was clean , tidy & very comfortable...staff were very friendly & helpful... would definitely stay again....
Self
6/10
Pleasant
11 Apr 2026
PAUL
I think there has to be more on offer in the rooms. Not even a glass. No drinking water water no cups no kettle no tea or coffee.
The corridors around the facility made it feel like a prison. The lift worked but was small and grubby
Self
4/10
Poor
22 Mar 2026
Hasan
The heater was not working at all, it was very cold. A woman knocked at our door for housekeeping even though we hanged the sign do not disturb. At 5am in the morning there two drunk guys looking for their room and trying to open every door possible. I was with my wife but don’t want to imagine how scary it must be for a single travelling women… the check-in was easy and convenient (self check-in) and the room was a clear.
Partner
10/10
Exceptional
22 Mar 2026
James Pascal
The shops weren’t nearby. It was difficult to find something to eat.
Self
10/10
Exceptional
27 Feb 2026
Armel Cindy
Clean room, very spacious and the staff was super friendly and efficient
Partner
6/10
Pleasant
21 Dec 2025
Sebastian
Gelinde gesagt: katastrophal.
Das Personal war zwar sichtbar bemüht und freundlich, doch es gab so viele grundlegende Baustellen, dass man den Gesamteindruck selbst mit gutem Willen nicht mehr retten konnte.
Zunächst war mein Zimmer um 15 Uhr nicht bezugsbereit – kann passieren. Problematisch wurde es, als mir etwa 1,5 Stunden später mitgeteilt wurde, dass es gar kein Einzelzimmer mehr gibt und ich stattdessen in ein größeres, freies Zimmer gelegt werde. Soweit nachvollziehbar.
Dieses Zimmer hatte allerdings keinen Strom, sodass ich nach der ganzen Warterei erneut zur Rezeption musste, um um ein funktionierendes Zimmer zu bitten.
Im nächsten Zimmer angekommen: endlich Strom – dafür keine funktionierende Heizung. Stattdessen stand ein kleiner, extrem lauter Heizlüfter im Raum, der auf voller Stufe lief. Das Bad war eiskalt, und nachts musste man sich entscheiden: entweder schlafen oder es warm haben.
Für 92 € pro Nacht ist das schlicht eine Frechheit. Hier hätte man den Gästen in irgendeiner Form entgegenkommen müssen – Fehlanzeige.
Ich gebe dem Personal ausdrücklich nicht die Schuld. Das Problem liegt ganz klar beim Inhaber, der hier auf ganzer Linie versagt hat. Offensichtlich besteht weder echtes Interesse daran, wie es den Gästen während der Maßnahmen geht, noch wurde im Vorfeld transparent über die akute Dauerbaustelle im Haus informiert.
So geht man mit zahlenden Gästen nicht um.

Ich übernachte gerne bei B&B aber hier war es ein Trauerspiel.
Friends_and_family Friends
8/10
Excellent
17 Dec 2025
Charles
The room was far more spacious than I expected . The bed was very comfortable and there was very good sized desk. Great value for the price.
Business_and_leisure Self
6/10
Pleasant
20 Oct 2025
Daniela
Gute Lage und sehr freundliches Personal.
Leider wird zur Zeit umgebaut und es kann sehr laut werden.
Partner
6/10
Pleasant
22 Aug 2025
Mohsin Ali Naqvi
The room was spacious but hot, no fan/cooling device was available. Bathroom was small.
Leisure Family
6/10
Pleasant
07 Aug 2025
Jing peng
Very old hotel, but just for one night was ok for me and my friends. The hotel does not have Air Conditioning.
Leisure Friends
2/10
Poor
27 Jul 2025
ahmad

Scam

Starting with the positives: the staff is friendly and try to be helpful, and the location is close to city center.
Now, my stay was still terrible because :1)the hotel was shown at a special promo rate for the weekend, which turned out that it’s because it’s undergoing renovation but no mention of that on the app. 2)the daily construction work starts at 7am even during the weekend. 3) what shows as free parking is not even accessible because of the renovation, so I had to pay at a nearby parking more than what I saved thru the so-called promo. I can’t say for sure if it’s the responsibility of the hotel or the app, but it was terrible, misleading and complete scam.
6/10
Pleasant
02 Jul 2025
David Arthur
Clean and spacious room. Building work being carried out that I wasn’t made aware of before arrival that was noisy all day.
Leisure Self
8/10
Excellent
11 Sep 2024
John B
Parking impossible in tief garage with unclear access and had to park on street but pay euros 20 even though garage not used
Business
6/10
Pleasant
25 Aug 2024
Angel
Basic hotel, we parked in the car park at the hotel which was difficult due to the small area and very slim parking space - had to get out of the car and leave driver in as not enough space to open doors fully and had to remove suitcases before we could drive onto parking space ramp. Slow service. We had an interconnecting room - one kettle with coffee but no milk. Each room has an empty fridge and a hob which is a little odd…. Good location as very close to restaurants and shops but I probably wouldn’t stay there again.
Leisure Family
8/10
Excellent
18 Aug 2024
Toshio
Nicht schecht.
Leisure Partner
10/10
Exceptional
09 Aug 2024
Tomasz

Nice

Nice
Business
10/10
Exceptional
04 Aug 2024
Elvia

Nice!

Very helpful staff. Clean room. Walking distance from restaurants parks and other places.
Partner
4/10
Poor
01 Aug 2024
Alexander
keine Klimaanlage, kein upgrade trotz gold member......
Partner
8/10
Excellent
26 Jun 2024
Charles
The room was quite hot overnight.
Leisure Self
10/10
Exceptional
31 May 2024
Anouk

Good hotel in central Mannheim

Very nice and friendly staff. Clean, central and good value-for-money.
Partner
8/10
Excellent
20 May 2024
Yok Hui
liked the view coolness convenience to tram station basic amenities friendly staff
didn't like the noises of people talking loudly till 11 and cigarette smoke despite rooms with no smoking signs limited tea and kaffee supplies.
No toilet rolls for 2 nights. Had to ask at reception to get the papers. No air-conditioning in rooms. Hotel writeup is incorrect. Misleading information.

Overall, pleasant stay. Close to city centre, tram & train stationd, university.

Recommended for travellers.
Leisure Family
6/10
Pleasant
22 Aug 2023
Nikhil
No AC was tough. Very hot at night. And then the guests (Students) kept making noise.
Leisure Family_with_children
10/10
Exceptional
05 Jun 2023
Edmond
I liked the patio door that stayed open,patio chair,the niceckettle for teas and coffee.the staff very nice and helpful.very quiet.
Leisure Family
8/10
Excellent
12 Apr 2023
patrick
Location within the city

Quietness of the area
Leisure Self
8/10
Excellent
19 Feb 2023
Jose
The rooms are small but they do the job. It is easy to get on and off the Highway
Business_and_leisure Partner
10/10
Exceptional
06 Jun 2022
Katie

Lovely stay

Room was good condition and clean, no fridge but we did have tea/coffee and complimentary water in the room on arrival which was nice. Beds are very comfy. Hotel is in a great location with easy access to shops/restaurants nearby and tram transport nearby
Partner
10/10
Exceptional
14 Feb 2022
John P
I was dropping my daughter off at the University of Mannheim and it was a wonderful quiet location
2/10
Poor
12 Sep 2019
MURALI
The worst experience
4/10
Poor
27 Jun 2019
Gianpietro

Expecting a bit more from a Best Western

Good location (near to the centre) and good breakfast. The hotel itself is quite old and need a refurbishment. The day I arrived there the elevator was broken so averyone had to use stairs (up tothe 5th floor), the day after still broken no intervention done. No air conditioning: there was a particularly warm night so had to leave windows open and could not sleep too much because noise on the street till 1.30 a.m.
10/10
Exceptional
13 May 2019
Verified traveler
Great location! Easy to find. Near public transit.
Leisure Partner
8/10
Excellent
09 Apr 2019
Verified traveler
Good location 5min walk to centre and comfortable nights sleep
Leisure Family
8/10
Excellent
11 Mar 2019
Verified traveler

Decent hotel near to city centre

The hotel is located near to major museums and in convenient walking distance from Paradeplatz in the city centre. The walk from the main train station is a bit far. The room was well equipped with water, coffee and tea supplies. Staff was friendly.
8/10
Excellent
09 Feb 2019
Verified traveler

Decent hotel

We were visiting friends in the city - we were only needing the hotel to stay in. The hotel is pleasant enough but not as good as other best westerns we have stayed in. We couldn’t get the safe to work and there was no maintenance over the weekend we were staying there. The staff were friendly and the room comfortable enough for a few nights stay.
Partner
8/10
Excellent
19 Dec 2018
Verified traveler
The WiFi was terrible you would have to keep logging onto the WiFi or it would quit working and I didn’t know that I would not have WiFi the last night I was there The staff was very friendly and very helpful They took care of our needs
Friends_and_family Partner
6/10
Pleasant
16 Dec 2018
Verified traveler
I stayed for 2 nights and my room was never cleaned and when I asked why not I told them I left room at noon and her reply was the housekeeper is not available at that time which is very strange also the attitude of the girl working in morning shift not friendly at all unfortunately
8/10
Excellent
09 Nov 2018
Eric

Good, basic hotel in downtown Mannheim

Good, basic hotel located conveniently in downtown Mannheim. Room was comfortable and breakfast was good. It is not very close to Mannheim Train station, but still walkable - just under 2km.
8/10
Excellent
31 Aug 2018
JohnDoe
Overall, it is a good deal, and I would recommend to stay here if you are on budget. However, you need to understand what you are paying for.
1. Hotel staff do not respond to questions through Expedia. Instead write to them through the BW website if you need.
2. Check-in time is 15:00. As I arrived early morning, I waited until around 12:00 before a room was available. It was not a problem as I had a nice morning walk around the city center which is about 10 min walk from the hotel
3. They have an underground parking garage for EUR10 a day which is a good deal (unlimited entries and exits). However, the entrance and parking spaces are tight (as in most places in Europe).
4. My room was small, but clean and nice. I've got a kitchenette (was offered at check-in). There were a stove, refrigerator, plates and cutlery, cups and glasses, a kettle, tea and sugar, all are complimentary.
5. There is a laundry room in the basement which you can use for a small fee; they also can sell detergent for you. An iron and ironing board are available on request free of charge.
6. The mattress and linen are of very good quality, and that is a big plus; pillows are not good.
7. The service is daily, including weekends, so put out the not to disturb sign if you need a quite morning.
8. Breakfast is extra for EUR15. There are numerous cafes within a walking distance, so you have plenty of a choice.
9. The bathroom was somewhat small, but it was clean and the water pressure was good.
4/10
Poor
23 Jul 2018
stephen

Bad internet

The internet was so bad, I could not make calls over my VOIP. The internet code was supposed to last for 2 weeks, I needed a new one every 24 hours.
8/10
Excellent
28 Mar 2018
Ahmad Husni bin
Lift service is not so good, long waiting.. no idea whether it is functioning or not or someone is using..
6/10
Pleasant
29 Jan 2018
Verified traveler

Improvement needed

We were disappointed in that the elevator was broken, as was a lamp in our room; the internet was extremely weak so as to be of little value. The hotel staff did their best to make us comfortable, but being older, we found the stairs troublesome. Our room was also smaller than we were led to expect. The staff did try to make us comfortable including carrying our luggage to our room.
8/10
Excellent
12 Dec 2017
Anne

Nice hotel, close to centre

Friendly staff, comfortable room. Internet connection although free so should'nt complain, could be better. Great choice at breakfast, hot and cold buffet.
4/10
Poor
22 Jun 2017
Verified traveler

Poor Wi-Fi and location

The room is clean and neat and the staff is very polite. However the Wi-Fi reception is very poor and sometimes we cannot connect to the Internet. The location is not good also, quite far away from the central railway station or the bus station.
Partner
8/10
Excellent
02 May 2017
Verified traveler

good hotel, not so ideal location

The hotel was small but comfy and overall good. However, the location is not so ideal for people who don't want to walk a lot to be in the city center.
Family
6/10
Pleasant
21 Dec 2016
Uta
The one, very positive aspect of my stay was the breakfast - there was a buffet (which, at 15 Euro/day was however quite pricey) which was excellent. Apart from that, I was rather dissatisfied with a variety of aspects: 1) my shower was dirty when I moved in (I found a couple of black hair in the shower) and the soap in the bathroom was not replaced although it was empty - indicating to me that the cleaners did a very quick and superficial job in cleaning the rooms; 2) the single beds are incredibly small (however, I should note that when I asked for a queen-size bed because of this, the hotel did immediately react and let me change rooms, which was very nice of them); 3) I stayed at the hotel for 6 days, for business purposes, and desperately needed access to the internet -- however, it did not work (and I repeatedly went to the reception and asked them to fix this) - for the entire period, ie 6 days, of my stay, forcing me to seek for restaurants and cafes where I could go online to work from.

More broadly speaking, the area was ok, with easy access to the city center (10 mins walk), although in the other direction, two blocks behind the hotel the not so nice area (large motor ways and red light district) appeared to start. The rooms were overall nice and modern (with the exception of the far too narrow single beds). Overall, given the price was quite moderate in comparison to other much more expensive hotels closer to the city center, it was an ok experience.
10/10
Exceptional
30 Oct 2016
Verified traveler

Very well located.

I really enjoyed my stay here. The staff were very friendly and helpful. I will come back.
6/10
Pleasant
03 Aug 2016
Gordon
The hotel has changed ownership recently, and there still seems to be adjustments happening. There was no name on the outside of the building, which made it difficult to find. Also, the safe in our room was locked and there was no one available to open it until Monday (we checked in on Friday evening).

The room was fine. The only issue was there was no air conditioning, so we had to leave the windows open. There were no screens, and the restaurant was right below us, so it was noisy until 11 pm.
Family
8/10
Excellent
30 Jun 2026
ERINA
熱波がきていたので、避暑地として2泊しました。
冷房は寒過ぎず、弱過ぎずちょうど良く過ごしやすかったです
Self
10/10
Exceptional
17 Jun 2026
Aaron
Stark besuchtes Hotel, aber trotz allem sehr freundliches Personal hilfsbereit hatten inklusive Frühstück, welches wirklich ausreichend und abwechslungsreich war
Lediglich die Parkplatzsituation mit kostenlosen Parkplätzen ist sehr begrenzt. Hier sollte man einfach die Mehrkosten mit einplanen.
Self
6/10
Pleasant
06 Mar 2026
Jochen
Heizung finktionierte die letzten beiden Tage nicht. Zimmer wurde während 5 Übernachtungen nicht 1mal gereinigt, obwohl lt. Info auf dem Zimmer nach 3 Nacht vorgesehen.
Brandschutztüre auf Flur schließt mir großer Laustärk.
Aktuell Baustelle, daher Preis 45€ ok.
Personal freundlich, nett unf sehr bemüht.
Self
6/10
Pleasant
12 Jan 2026
Suleiman
Gut
10/10
Exceptional
11 Jan 2026
Sibel
Leider gab es kein Kühlschrank
10/10
Exceptional
14 Dec 2025
Diana
Mein Zimmer war unterm Dach. Total gemütlich. Neu renoviert und mit Lage nach hinten. Hab mich Pudelwohl gefühlt, was bei mir nicht selbstverständlich ist. Habe eher Probleme in fremden Umgebungen. Ich komme auf jeden Fall wieder. Im TV sollte man die öffentlichen Sender noch eingeben und die Türen leicht schließbar machen, wegen den Geräuschen beim Schließen.
Leisure Self
10/10
Exceptional
09 Dec 2025
Hervé
Chambre impeccable. Personnel aimable.
Business
6/10
Pleasant
09 Dec 2025
Fred
Gut geeignet zur Stadterkundung. Wir waren zum Weihnachtsmarkt da. Das Personal war freundlich und hilfsbereit. Die Zimmer sind funktional und sauber. Dringend erforderlich wäre es, den Teppichboden zu erneuern!!!
Frühstück war gut!
Leisure Friends
2/10
Poor
28 Nov 2025
Axel
I cannot review the room because I did not stay there. I was admitted to the hospital one week before my stay and wanted to cancel the room and get a refund. This was refused because I booked through Hotel.com. Therefore, I am not happy with the service because I lost the entire payment.
Business
6/10
Pleasant
26 Nov 2025
Suleiman
Ok
6/10
Pleasant
25 Nov 2025
Lea
Meiner Meinung nach war die Toilette nicht einwandfrei sauber. Auf meiner Bettwäsche waren Flecken von denen ich nicht wusste was das konkret war
Business Self
8/10
Excellent
23 Nov 2025
Suleiman
😅😅😅
Leisure Friends
2/10
Poor
14 Nov 2025
Essa
Ja aber nicht hygienisch
8/10
Excellent
10 Nov 2025
Mauro
O quarto é bom e limpo. Tivemos somente um problema de falta de água temporária, mas acho que foi pq o hotel estava em reforma.
O hotel é tb bem localizado
Friends_and_family Family
10/10
Exceptional
04 Nov 2025
Suleiman
Niki an der Rezeption:)
10/10
Exceptional
04 Nov 2025
Suleiman
Fürs Geld super
10/10
Exceptional
30 Oct 2025
Peter
Das Zimmer war makellos. Leider etwas laut wegen Renovationsarbeiten. Doch sonst alles ok.
Business
4/10
Poor
23 Oct 2025
Claudia
Laut, keine Parkmöglichkeiten, Renovierungsarbeiten überall
10/10
Exceptional
12 Oct 2025
Jean-Michel
Très bien
Business
6/10
Pleasant
09 Oct 2025
Marco
No hubo desayuno. Esta en remodelacion el ruido empieza muy temprano.
Leisure Family
6/10
Pleasant
15 Aug 2025
Francisca
Renovierung bedürftig aufzug sehr schmutzig
Business_and_leisure Self
10/10
Exceptional
27 Jul 2025
Maximilian
Gutes Zimmer
Business Self
8/10
Excellent
10 Jul 2025
Hanna
Es war für eine Nacht in Ordnung und an sich geht es auch für mehrere Nächte. Es war einfach nur zu warm in der Nacht. Die Klimaanlage hat nicht durchgängig funktioniert, denk ich mal. Aber der Service und die Erreichbarkeit war super. Auch an sich das Zimmer sah gut aus, nur die Dusche war etwas heruntergekommen
Business_and_leisure Friends
10/10
Exceptional
30 Jun 2025
Caroline
Preis-Leistungsverhältnis war super! Sehr nett und sauber. :)
Leisure Partner
2/10
Poor
03 Jun 2025
Orlando
Alles ok, sauber und angenehme Einrichtung
Für eine Übernachtung ok!

Check Inn am Automaten funktionierte nicht,
hatte Glück dass noch jemand da war!!
6/10
Pleasant
26 Apr 2025
Susanne
Okay
Business_and_leisure Self
6/10
Pleasant
11 Apr 2025
Jutta
War okay, würde es wieder buchen wollen.
Leisure Self
2/10
Poor
18 Nov 2024
Ståle

Hotell eksisterer ikke lenger

Hotellet fantes ikke lenger.
Self
4/10
Poor
30 Oct 2024
Alexander

Katastrophal

Sehr runter gekommenes Hotel, wirklich nicht zu empfehlen
Partner
8/10
Excellent
14 Oct 2024
Janne

Good, basic place to stay.

Basic hotel with good connection. Nothing too fancy, but just all what I wanted/needed. Tram stop about around the corner. Three nights due to Veterama swap meet. Easy to go to Maimarkt area. Friendly staff.
Friends_and_family Friends
8/10
Excellent
07 Oct 2024
Otmar
Preis / Leistung passt.
10/10
Exceptional
28 Sep 2024
NORICO
Sehr nette Personal die obendrein unglaublich hilfsbereit waren. Verkehrsanbindung ist praktisch gestaltet. Und preiswert. Frühstück ist such top.
Business_and_leisure Self
6/10
Pleasant
15 Sep 2024
Marie
Die Lage ist sehr gut, jedoch ist das Hotel bzw. insbesondere das Zimmer renovierungsbedürftig
Leisure Partner
2/10
Poor
03 Sep 2024
Munish
Es gab keine Klimaanlage im Inneren und das Mädchen an der Rezeption hatte keine Manieren zum Reden.
4/10
Poor
31 Aug 2024
Lisa
Nettes Personal, ungünstige Parkmöglichkeiten.
Leisure Friends
10/10
Exceptional
27 Aug 2024
salome
The staff was so kind, and answered all our questions with enthusiasm! We stayed one night, and everything went well !
Leisure Friends
4/10
Poor
21 Aug 2024
Can
An meinem letzten Tag ist die Toilettenspülung ausgefallen, nach Bescheid geben an der Rezeption bekam ich als Antwort nur \"man hofft das es schnell repariert wird\". Mir wurde nichtmal ein neues Zimmer angeboten keinerlei Hilfe, stattdessen durfte ich die ganze Nacht mit Fäkal Gestank schlafen und war einfach nur froh so schnell wie möglich auszuchecken.
Leisure
10/10
Exceptional
03 Aug 2024
Tibor
Bei dem Preis-/Leistungsverhälnis würde ich jede Stadt besuchen.
Self
10/10
Exceptional
01 Aug 2024
Mario Francisco
Buena estadia, pero seria eecomendable que ecostiera aire aco b dicionado en las habitaciones, en verano es demasiado calor en los dormtorios y areas comunes
Leisure Family
4/10
Poor
16 Jul 2024
Alexander
leider wieder einmal Probleme beim Check-in trotz Buchungsbestätigung und vorheriger Bezahlung.....
leider überhaupt nicht nach vollziebar...... erst kein Zimmer frei, dann angebliches Upgrade...... blabla....
Partner
6/10
Pleasant
15 Jul 2024
Alexander
schlechter check-in....... wieder mal nur eine Aushillfe die nicht einmal die Bezahlung hin bekommen hat ! Katastrophe. Mensch liebes Managementteam ihr müsst die Leute schon ein bisschen Schulen sonst funktioniert das nicht !
Partner
8/10
Excellent
30 Jun 2024
Lai Yung
各方面都唔錯,只是熱了一點!
Leisure Partner
10/10
Exceptional
30 Jun 2024
Sabrina
👍 gerne wieder
Schöne Zimmer mit Klimaanlage
Personal freundlich
Schnelles einchecken
Sauber
Leisure Partner
4/10
Poor
17 Jun 2024
Alexander

leider sehr laut und unsauber

laut und dreckig
Partner
4/10
Poor
17 Jun 2024
Alexander

nicht zu empfehlen

Laut und etwas dreckig und wirklich in die Jahre gekommen. Dusche ohne richtigen Wasserdruck und es muffelt etwas
Partner
4/10
Poor
17 Jun 2024
Alexander

Dreckig und laut

sehr laut !!!!! Das Hotel ist komplett mit Schüler oder Vereinen bebucht. Das Personal hält es nicht für nötig für Ruhe zu sorgen,.
Partner
6/10
Pleasant
17 Jun 2024
Alexander

nicht zu empfehlen

Handtücher haben gefehlt, Sauberkeit lässt zu wünschen übrig und die ältere Dame am Empfang war leider auch sehr unfreundlich !
Partner
10/10
Exceptional
14 May 2024
Frauke
Wenn in der Tiefgarage ein Platz frei ist, ist das parken ein echtes Erlebnis!😉 Seht es euch selbst an?
Wir waren am Wochenende da und waren somit nicht an die gebührenpflichtigen Parkzeiten gebunden, Aber ich kann mir vorstellen, dass das Parken in der Woche eine Herausforderung werden könnte.
Leider konnte man das Zimmer nicht verdunkeln und wird somit von der Sonne geweckt!
Leisure Family
4/10
Poor
22 Apr 2024
Ilayda

Meine Erfahrung

ich war dort mit meiner freundin an sich die mitarbeiterin war nett aber wir mussten früher auschecken als geplant und uns wurde gesagt wir bekommen eine rückerstattung weil wir die nächte alle abbezahlt haben aber keiner hat uns geholfen oder ist entgegengekommen
10/10
Exceptional
14 Apr 2024
Alev
Sehr clean und alles 👌
10/10
Exceptional
27 Mar 2024
Michael
Musste wegen Krankenhausaufenthalt meiner Frau in Mannheim 3 verschiedene Hotels dort buchen. Im Secure fühlte ich mich am besten. Personal super freundlich, Sauberkeit der Zimmer sehr gut, Umbuchung auf ein anderes Zimmer mit Balkon unten (wegen meiner Höhenangst) problemlos. Konnte regelmäßig im Innenhof parken (kostenpflichtig) die hoteleigenen Tiefgarage ist etwas gewöhnungsbedürftig wegen der Hebebühnenfunktion. Aber auch da findet man ausreichend Platz. Alles in allem toller Aufenthalt, komme wieder. Kleinigkeiten zu beanstanden ist was für Nörgler.
8/10
Excellent
01 Mar 2024
Danny-Joe
Mit einem unruhigen und leichten Schlaf ist man mit einem Zimmer zur Straßenseite verloren.
Business Self
10/10
Exceptional
29 Feb 2024
Emmeli
Rent och fräscht
Self

Location & surroundings

B&B HOTEL Mannheim-City
C7 9-11, Mannheim, Germany

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B&B HOTEL Mannheim-City

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