Name: Leonardo Hotel Mannheim City Center
Address: N6, 3, Mannheim, 68161, DE

10/10

Exceptional

01 Jun 2026

Stephen

Nice little hotel no issues at all except I booked the top level of room (executive) based on the pictures which shows a sofa/couch and a coffee table however this is not in every executive room and the staff couldn't even think of seeing this in the rooms before. So that's a bit misleading, essentially you just get a slightly bigger room.

Bar was decent and a good location for HBF and shops

Friends_and_family Friends

8/10

Excellent

30 May 2026

Tim

We

10/10

Exceptional

11 May 2026

Chelsea

My brother and I were only in town for one night, and this hotel provided everything necessary for a great stay. We arrived before check-in time and early rooms weren't available, but the staff provided luggage storage which allowed us to explore the city and check off several things before returning for our room. They also offer a 10% discount if you choose to dine at the restaurant downstairs - which we weren't necessarily planning on but caved once we smelled the food from outside (definitely recommend snagging some pizza here!). Another nice option was their wellness area which has a fitness center, sauna, and pool. However, if you aren't used to a legitimate sauna, be warned - IT'S HOTTTT. We both use the saunas offered at our gym back home, but this one was a challenge to stay in a full 10 minutes. The feeling afterward was welcomed after days of logging thousands of steps. I'd recommend this hotel to anyone needing something convenient and comfortable.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Rodney

Really calm with very friendly and helpful staff. Lovely breakfasts, thank you 😊😊😊

10/10

Exceptional

06 Feb 2026

Hartmut

Good location,easy to reach and excellent value for what you pay. Staff is very friendly and it was a very enjoyable stay

Leisure Self

8/10

Excellent

20 Sep 2025

Dale

Room and bathroom were very a nice size. Bed was very comfortable and clean. I would have rated it a 10, but the curtain in our room didn’t close all the way and so it was pretty light in the room at night. Also the pool had a chemical problem so they had it shut down when we were there. But otherwise it was very walkable to lots of restaurants and shops.

Leisure Partner

10/10

Exceptional

07 Dec 2024

Helen

Lovely property and very efficient staff.

Leisure Friends

10/10

Exceptional

22 Sep 2024

Yair

Fantastic service, perfect location!

10/10

Exceptional

26 Jun 2024

Ian

Excellent facilities and brilliant staff. We were pampered here and it was very much appreciated. Would like to return soon.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2024

Waltraut

Personnel was very forthcoming in explaining the self~ticketing automat for trolley tickets; one employee actually walked with us to the automat to demonstrate the procedure. Thank goodness!

Leisure Family

10/10

Exceptional

12 May 2024

Ashley

Super cute spot and the AC was set so cold, it felt great after a hot day walking around

Self

10/10

Exceptional

10 Apr 2024

Michelle

Staff were lovely and very helpful.

10/10

Exceptional

09 Dec 2023

Michael

Excellent Hotel

Excellent experience from the moment we entered the hotel, given a room on arrival. Also on departure was allowed to leave luggage at reception until a time that suited. Room clean, had a fridge which was great.
Will definitely return

Partner

10/10

Exceptional

05 Dec 2023

David

I have had the pleasure of staying at the Leonardo, for both business and pleasure for some years and highly recommend it. Rooms are a good size and bathrooms recently refurbished, breakfast is excellent and station and key areas within walking distance. Thank you Leonardo, see you again soon.

Leisure Family

8/10

Excellent

26 Aug 2023

Jeff

The Leonardo would have gotten 5 stars except it was like an oven in our room. The property has an issue with the air conditioning. Thank God the large windows opened to allow (fortunately) cool air while we were there. Gabriella at the front desk was exceptionally nice and accommodating.

Leisure Family

2/10

Poor

13 Aug 2023

faye

Good location, didn’t realize this hotel is a 3 star hotel, doom was not really clean, found the last guests bike gloves in the corner of the room, dust on the tables, just wasn’t clean, I wouldn’t stay here again, I think I should have booked the other Leonardo hotel in the area we stayed called the Royal Leonardo

Leisure Family

10/10

Exceptional

06 Aug 2023

faye

Nice accommodations

Leisure Family

4/10

Poor

21 Jul 2023

Lindsey

We SOLEY booked this hotel because of the pool and sauna especially because we brought our kids for 11 days in Mannheim. Come to find they are both closed indefinitely. We didn’t have to pack our kids floaties and goggles all the way from USA. Also it looks like the “rooftop terrace” is closed too. “Quadruple suite” does not look like the pictures at all. The hotel was shocked that we knew about the pool. They said it isn’t advertised… it’s on every website with pictures and everything. Their website said closed until July 7th…. Not true!!!

Leisure Family_with_children

8/10

Excellent

20 Jul 2023

Ron

quirky but comfortable hotel in the centre of town, with easy parking on-site.

Leisure Partner

2/10

Poor

29 Jun 2023

Kitt Voon

3 nights stay. First night checked in, aircon wasn’t working, it was summer. Told reception about it but reception said no one on duty to fix and no available rooms to change. So I slept without aircon in the summer. It was suffocating. Managed to change room the next day. Aircon was working in the new room, but while I was on the bed, a mouse ran out from under the bed and hid behind the TV console. Told the reception and they say no room, and even say mouse will follow me even if I change room. I know right =.=. They did ask someone to come find the mouse but it was hidden behind the TV console. No room the change so I had to accept the fact that Jerry the mouse will be my roommate for the next 2 night.
The morning I wanted to check out, I realized my socks by the door were gone. Jerry tried to steal my socks which I then later found by the TV console.
So yea. Don’t stay in this hotel.

Business

8/10

Excellent

25 Jun 2023

Matthew

Great location, staff could be a little more helpful.

Leisure Family

6/10

Pleasant

28 May 2023

Jose

I had to go to the front desk 3 times because my hotel room key did not work and the staff did not bother to go with me. They eventually gave me a new room

Business_and_leisure Self

6/10

Pleasant

03 Dec 2022

Stephen

We booked a 'superior' room - with a bath. Turns out they don't have any. So we were moved to the other Leonardo that does - near the water tower. That hotel was generally a bit tired and in need of refurb, certainly not a 'superior' room - but it did have a bath!

Leisure Partner

4/10

Poor

30 Aug 2022

Christopher

Air conditioning is terrible. We were not there at an extremely hot time. 80 degrees. For our second night we were moved to another room. It was cooler but I think that is only because it was down four floors from our first room. A mouse ran through the lobby bar when we were getting our room changed. The desk employees were wonderful. Parking on site was appreciated. Cleanliness was quite good.

Partner

10/10

Exceptional

02 Aug 2021

Mark

Will be going back for sure. Great pool.

Only ding was that the parking, while being onsite and connected to the hotel via an elevator, it is not owned by the hotel so you can't pay at the hotel. Had to hunt down the payment machine, pay for the hours used, then use the ticket to get out. So no daily rate, it's based on usage. Also very tight passages in the garage.

Hotel is older but well maintained, things were clean. And the staff was very friendly. The front desk folks spoke English. The room was nice and roomy. Bathroom clean but just a shower. Bed was comfortable. Not much of a view. Just apartment buildings but it is in the city center so very convenient to restaurants.

The breakfast buffet was great. Lots of sliced meats including salmon, cheeses, fresh fruits, cereals, there were hot foods - scrambled and hard boiled eggs, bacon, sausage, little meatballs, and of course bread and various rolls. For me the pink grapefruit juice was a rarity for most I've been to in Europe. When the weather was nice one can eat out on the deck where they have several umbrellas and tables.

I booked this hotel specifically for the indoor pool. I had feared that might be closed because of COVID but they had it open with no more than 4 people allowed in at a time. Had to make a reservation for a time slot but it was worth it. Only about 4 feet deep but a large size pool you can swim in. There is also a dry sauna and a small exercise room with a couple treadmills and other machines. You can get towels from the front desk.

Self

10/10

Exceptional

19 Feb 2020

Sean

Leonardo Hotel Mannheim

The staff are very helpful, professional and very polite, the rooms are clean and maintained to a good standard and more importantly comfortable beds. The bar also serves food and had a good choice of food on the menu at a very reasonable price.
I would have no problem booking this hotel again for business or pleasure.

Business

10/10

Exceptional

19 Feb 2020

Glenn

Leonardo Hotel Mannheim City Center

This hotel is in a great location in the centre of Mannheim with public transport and train station all within walking distance. The staff are very helpful, professional and very polite, the rooms are clean and maintained to a good standard and more importantly comfortable beds. The bar also serves food and had a good choice of food on the menu at a very reasonable price.
I would have no problem booking this hotel again for business or pleasure.

Business

8/10

Excellent

23 Jan 2020

Verified traveler

Central location & staff great
Would definitely go back

Business Self

10/10

Exceptional

02 Dec 2019

Verified traveler

Central location, and cleanliness. Only drawback the elevator was very slow and the escalator was closed at the same time.

Friends_and_family Family

8/10

Excellent

31 Oct 2019

LEE LiNG

Anonymous

Good stay and it’s for my very short business stay only.

Business

8/10

Excellent

21 Oct 2019

Verified traveler

Good location and staff. Easy access to the train and market center.

Friends_and_family Family

10/10

Exceptional

03 Aug 2019

Verified traveler

That it is centrally Located to everything and my family enjoyed our stayed...

Friends_and_family Family

10/10

Exceptional

30 Jul 2019

Jordan

F1 Awesome Accom.

My Son and I Stayed at your wonderful hotel for 3 nights while attending the GP F1 event in Hockenheim. You hotel was excellent in every way for us. If we had separate beds we may have slept more thoroughly throughout the night but, we both managed plenty of Z's and really enjoyed the event. The pool and spa was great for our needs and never seemed too crowded. It was clean and functionally excellent.

Family

4/10

Poor

30 Jun 2019

Verified traveler

It is not about property it is about Expedia service. You have done hotel reservation and when I arrived there was no reservation and ...

Leisure

6/10

Pleasant

30 Apr 2019

Verified traveler

Had expected a bit more

Needed to change the room as the sink was leaking so badly that it was flooding the bathroom whenever the tab was running for just a couple of seconds. Not sure how this went unnoticed when the room was being cleaned followed the previous guest? The room that I then received thankfully also had a second bath towel.
Try and get a room away from the main road as there was lots of unpleasant noise (people & cars) coming in from outside throughout a good part of the night.
In summary, I'd expected a bit more to be honest.

10/10

Exceptional

09 Mar 2019

Wissam

good hotel

good

Friends

8/10

Excellent

24 Feb 2019

Verified traveler

Convenient location in centre of Mannheim. Large room and bathroom.

Leisure Friends

10/10

Exceptional

13 Feb 2019

John

Mannheim for a day

Clean hotel very comfortable good breakfast

8/10

Excellent

16 Jan 2019

Douglas

Good location. Good value.

Good location, near transportation and tourist areas. Good value. Hotel was clean and the staff were nice. Spoke excellent English. I would stay there again.

8/10

Excellent

29 Dec 2018

Pankaj

In the middle of town

Stay was overall good. The location of the hotel is right outside the wasserturm area and among major brad shops which is major plus

10/10

Exceptional

30 Oct 2018

Verified traveler

Is a beautiful city and also a lovely hoteli really enjoyed my self

10/10

Exceptional

27 Jul 2018

Amalia

Lovely

I had a great stay at Leonardo there isn’t anything that I would change

Family

8/10

Excellent

14 Mar 2018

Bjorn

Good stay, got the pass to use local fitness studio which was excellent. Food and service in restaurant pretty good.

6/10

Pleasant

31 Jan 2018

Great traveller

Great hotel and receptions but poor room services

I stayed in this hotel for 3 nights and would have given a 5 stars rating if it weren't for the following:
Room service knocked on my door and ignored my shouted response and still came in my room within seconds. I had to hide behind the door as I just came out of the shower and was naked. Surely room service should not just barged into someone's room? Even worse I did have a Do not Disturb card displayed on the door handle and I suspect this was taken away by them which was not replaced. I told the lady to return at midday but was ignored as she returned half an hour earlier. The same happened the next day and with no Do not Disturb card being replaced it so it was free for all to come in when they want!

The other issue was the pool, gym and sauna was closed because it was vandalised all at once according to reception which I find hard to believe. How do you vandalise a sauna? Perhaps a rowdy group did this but I was told it was a teenage boy!

I also asked room service for tea to be replaced and the milk and the young girl told me she didn't have any! This was never replaced throughout my stay. Perhaps it's the hotel policy that they should not be replaced to save on costs? I had to get them from reception in the end.

Apart from these issues I was very satisfied with the reception services in particular with Steve.

The breakfast was very good apart from the soggy burnt bacon. There is a good variety of items but no fried eggs or omelettes, only scramble eggs. The restaur

10/10

Exceptional

27 Sep 2017

Verified traveler

The hotel was spacious and the bar\bistro well-priced. Our bar manager was friendly and funny and really made our stay memorable.

Partner

10/10

Exceptional

14 Sep 2017

Verified traveler

Ideal location for my business trip

Probably about 10 minutes walk from the station, right on the edge of the city shopping district with plenty of restaurants close by

4/10

Poor

01 Apr 2017

Okan

Worst Hotel ever

There was a construction in the building and they haven't warned me that I could be disturbed. I had to wake up with a huge noise at 8 am. Worst service ever

6/10

Pleasant

04 Oct 2016

Jan

Overpriced for bad service it offers

Wifi too slow for any work, even email. Paid for the premium and it didn't work either. Staff at reception could not reimburse the wifi payment. Hotel looks like last refurbished in 1989 or sth. Overpriced for bad service it offers.

2/10

Poor

15 Sep 2016

big mistake

bad

Aircindition not work for 2 nights , internet very bad , price very high 240€ per night .

6/10

Pleasant

06 Sep 2016

Tanja

Mannheim center.

We stayed in this hotel for the last 4 days of our trip and their sister hotel the Leonardo Royal Mannheim on the first half of our trip.
The location was nice as you were close to the shopping area. However, it was very noisy until early hours of the morning, everyday. The staff were great but the AC was broken and the pool was broken so you could not go to the rooftop deck which is one of the reasons we switched hotels. The room was large and the beds were very comfortable.

4/10

Poor

12 Jul 2016

Verified traveler

I have stayed at this hotel when it was still under the Holiday Inn name and I think it was better then. The Hotel was overbooked and as a result the rooms I asked for with two beds in each were ended up being rooms with one double bed. I understand this is confusing in Europe (2 beds vs double beds), but I as I said I have stayed here before and did not have this problem. The best thing about this hotel is the Bar Tender, funny and makes excellent drinks.

Family

2/10

Poor

12 Jul 2016

Verified traveler

Hot stay

It was extremely hot in the hotel. Central A/C only goes on when the temp outside is about +25C. Also noisy during the day due to drilling in the hotel.

Partner

8/10

Excellent

30 May 2016

steve

Great location and well looked after

From initial reception through to departure the staff were extremely attentive and added to the pleasure of the stay.

8/10

Excellent

22 Mar 2016

Russell

5th time back

Been back 5 times now, its good.
All is good, even joined the Leonardo's points club.

8/10

Excellent

17 Mar 2016

Verified traveler

Central location

I was staying in Mannheim for 3 nights so wanted a good sized room (Chose Executive grade room) and central location - 10 minutes walk from railway station. The Leonardo met my needs. The hotel ( previously a Holiday Inn) is ready for an overhaul / refurbishment. Comparing notes with colleagues staying in other hotels nearby all Mannheim hotels could do with being modernised!

10/10

Exceptional

03 Dec 2015

Verified traveler

Enjoyable weekend

This was our second visit to the Leonardo. We like its central position within walking distance of the main railway station. We love the buffet breakfast in the lovely large dining room with windows looking out onto the trees outside.

Family

8/10

Excellent

20 Nov 2015

COLIN

Great Hotel with Really Poor Bedding

The Leonardo Hotel Mannheim City Center is indeed smack dab in the middle of Mannheim, just steps away from the bulk of the city's shops and restaurants and within very easy walking distance of many of the city's major cultural institutions including the university. In this respect, it's a great option for business travelers and tourists alike. The hotel itself is in fairly good condition--comfortable enough and comparatively well-equipped, but not exactly luxurious. The staff were extremely nice, genuinely helpful and thoroughly professional. My only complaint has to do with the beds and the bedding. The beds just weren't very comfortable and the bedding was awful, especially by German standards. The pillows were nothing but bags of chopped foam and the duvets were far, far too small. I had to use two of them just to cover myself. Anywhere else in the world that would qualify as a simple annoyance, but in Germany, substandard bedding in a quality is more like a crime. If they can fix that, the hotel would be great. Otherwise, I fear a lot of people are going to leave feeling a bit disappointed despite all the good things the hotel has to offer, including its excellent location.

8/10

Excellent

15 Oct 2015

dubbin

First visit to Mannheim

Very comfortable large room, excellent swimming pool, very good breakfast and service.

Partner

10/10

Exceptional

21 Sep 2015

Lord Russell

Great location

I said I would never stay in a Leonardo hotel again, this was great.
It was so nice I booked for another 2 nights, then went back a few days later.
Having said that I did pay nearly €300 for one night and the mini bar/fridge was off and empty. Great location, great hotel and nice staff.

6/10

Pleasant

07 Aug 2015

Mannheim Travel

Room features are fairly standard for Mannheim downtown hotels. Beware that the AC is not working properly and it has been exceptionally hot in Germany lately

10/10

Exceptional

07 Aug 2015

Fabien

A night in Mannheim

Excellent hotel friendly staff- great location

Partner

6/10

Pleasant

27 Jul 2015

KENNETH E

No Relief from Heat

Mostly the hotel was nice and very reasonably located, with nice breakfast buffet. The biggest issue was no air-conditioning during a heat-wave. Otherwise I would recommend hotel.

6/10

Pleasant

12 Jul 2015

Patricia

Business trip

I have stayed at this hotel for almost every summer for past 14 years, since Leonardo has taken over from Holiday Inn, the hotel has deteriorated a bit. The towels and pillows are in bad shape for a 3 or 4 star hotel and the carpet should be cleaned. Leonardo fix this hotel up!

4/10

Poor

07 Jul 2015

Brent

Hotel does not offer true A/C in rooms...

The hotel does not have true air conditioning in the suites/rooms as advertised. I informed the service staff that my room was too hot and they said the building has central air but it is not regulated within each room, but there is what appears to be a fake thermostat in each room. I paid extra for a hotel room with A/C and all they really offered was a tiny oscillating fan to help move hot air around.

8/10

Excellent

11 Jun 2015

Joseph

Worth the price

We stayed two nights and had a pleasant stay staff was extremely helpful

Partner

4/10

Poor

30 May 2015

couple

The hotel is in a good location and very clean.

But this is not a 4star hotel, and there was on incident with a member of staff who was extremely rude, I would never recommend the hotel on that experience alone.

10/10

Exceptional

30 May 2015

Caroline

Good Hotel

We have stayed at this hotel a couple of times in the last 6 months and found that the staff are friendly and professional at all times. In addition, the hotel is central to the main part of the city and an easy walk to and from the train station. The hotel is very clean and there is a good choice of food for breakfast, catering for the different nationalities that stay at the hotel.

Family

10/10

Exceptional

09 Jan 2015

Sugar Beats

Great location and service.

Hotel was exactly as advertised. The stay was very pleasant, and definitely the best location. Price was very reasonable. I would highly recommend this hotel. I don't give any higher praise, due to the price of breakfast. Was steep. You cannot control your room temperature either, but it was comfortable, nonetheless.

Partner

8/10

Excellent

16 Dec 2014

Michael

Central comfortable hotel

Well located, clean, efficient, I had a very quiet room, it was comfortable and very functional and spacious.

Staff are friendly and helpful.

Very good breakfast buffet.

Would recommend / stay there again without hesitation.

2/10

Poor

26 Nov 2014

Diana32

would not go back

very disappointed with my stay in this hotel. pictures and description very far from reality, spa - I wouldn't call it spa - pool way too small to be called pool, rooms - very old fashion, carpet needs to be replaced. then 2 things in bathroom needed repair, put request in reception - nothing was done about it really, I would rather call it attempt to repair. no fix or replacement. this hotel deserve 2.5 star. i would never go back or recommend it to anybody

Family

2/10

Poor

09 Nov 2014

Rob

Stay elsewhere!

The hotel is in a good central location but unfortunately this is the only thing it has going for it. I was absolutely appalled when upon check-in I was informed by the receptionist that I had to pay the full amount of my 5 day stay up-front. Apparently, some customers have left without paying in the past, although I thought that was why most hotels pre-authorise credit cards on check-in, but don't actually charge them until check out.
Staff were surly, carpets stained, rooms outdated and bathrooms like a nightmare from the 1970's. Air conditioning/heating can't really be controlled from within the rooms and irons/boards are not provided in the rooms unless you have an Executive room (which I did), and then it's a stupid little iron/board built into a trouser press. There is one laundry room on the 2nd floor where you can iron shirts, but there was never water for the steam iron and nowhere to get some on that floor unless you have a room there!
Despite having an Executive room with free toiletries, the toiletries I'd used (ie shower gel) were never replaced unless I explicitly asked at reception. Food/Drinks are overpriced as are the rooms. How this hotel achieved and retained a 4* rating is absolutely beyond me. Would NOT stay here again.

2/10

Poor

17 Oct 2014

Verified traveler

Good facility, terrible service

I was meeting a colleague at this hotel and we were both arriving from out of country and only I had a European network cell phone. We both arrived late due to poor traffic and weather. My colleague arrived an hour and a half earlier than me and left me a note at the front desk saying that he would come back about an hour or so after I arrived. I checked in and instructed the front desk to give the gentleman my room number when he came back. Two hours later I came back to the lobby to see my colleague confused and waiting because the front desk told him I had not arrived yet. We were both quite disgruntled at the receptionists but they did little to try and figure out what happened at all. With that said the facilities are quite nice however they do charge pretty extortionate rates for wifi and interenet and I did not see a business center style facility. I also had a misunderstanding with the receptionist upon arrival who said parking in the adjacent garage would be free for hotel guests. Upon check out the following receptionist informed me that it was a public garage and that I would have to pay. I do not recommend this hotel at all if you are traveling on business or plan to stay for an extended period of time.

6/10

Pleasant

15 Oct 2014

Lauren

It was okay

It was okay. I was very frustrated with the internet - the hotel advertises that you can pay for access, but the front desk did not give any directions on what to do, just that \"you pay from your room\". After paying 14 EUR, it didn't work, so ten minutes after checking in I called the front desk, who then helpfully informed me that the internet connection was problematic that day, but to come back and they would give me a voucher to try. When I went back to the front desk I was told I needed to call the internet company directly and troubleshoot with them. The whole thing was insanely frustrating. Also, the beds only have one pillow and a very thin duvet. Other than that, the room was clean and it was relatively quiet (traffic from outside, but inside was okay).

8/10

Excellent

02 Oct 2014

DanielL

Sept 2014 Euopean trip

Spent two nights at Leonardo and was impressed with the hotel and service.
Willstay again if we return to Mannheim.

Partner

8/10

Excellent

06 Sep 2014

Harri75

Hei!

Thanks your hospitality,good hotel to stay in Mannheim!

Family

6/10

Pleasant

22 Jul 2014

phil

OK - near the station

Staff a bit brusque and parts of the hotel showing signs of wear. Noisy location because the local youth seem to use the road in front to parade their cars and bikes, using every opportunity to make as much noise as possible.

2/10

Poor

08 Jun 2014

DVD

NOISY, DIRTY, POOR STAFF, USELESS AIR CONDITIONING

On main street, double glazing completely ineffective against cars and drunks. Dirty room, cracked washing bowl, bath dirty with hairs. Coffee and cups not replaced, just left. Staff didn't pay attention to request, said I was lucky to get room!!! Air conditioning was utterly ineffective, would be unbearable in summer. Breakfast cost was more than I would pay for dinner including drinks. Wifi extra. Absolutely no where near **** it claims, * for me.

8/10

Excellent

17 Apr 2014

Glen Howard

Great value hotel for a short business trip!

Great value for money and pleasant service. Breakfast is too expensive so I didn't buy that.. One complaint - 'fitness room' is tiny and next to the sauna which makes it unhealthily hot! Apart from that, I enjoyed my stay and would return

6/10

Pleasant

16 Mar 2014

SouthHill

Like me, a little tired

Good central location, easy access to train station. Hotel is not as careful as it might be on allocation of non smoking rooms.

8/10

Excellent

18 Feb 2014

Verified traveler

Impressed with the Staff

I've been to this hotel twice and both times the staff was exceptional; polite, understanding, and more than willing to work for the customer. The second time I forgot a complete suit in my room and they mailed it to my address! The buffet had a variety of foods, including the typical American breakfast. A great experience all around.

8/10

Excellent

05 Jan 2014

Brasic1

Good but tired decor

Location of this hotel is ideal for main city and travel links. My room was noisey from street celebrations but rooms onto the inner courtyard would avoid this. Service on reception was good, though elsewhere one tended to wait a while to find somebody - hotel was not busy! I came across unattended baggage in corridors, which I felt was quite bad if in the hotels trust! Spa area is functional rather than luxury - if looking for a quick swim, sauna & jog then ok. It is unattended, no music or atmosphere and its not comfortable for lounging. Hotel decor is tired and reminiscent of the early 90's. Built in radio, a wow factor back then but now just filling a hole & flashing red LED because it no longer can be tuned in. TV selection and equipment is good with pleasing size and sound quality. Mini bar was stocked on arrival but never restocked in 8 days of my stay. Bathroom had cracked tiles and loose fittings illustrating again that the hotel ideally needs refurbishing soon. Room was very clean & attractive & chamber services excellent & helpful. I had one meal from the restaurant, which was better than average standard for hotel prices, menu was limited. I did not take breakfast to comment. I enjoyed my stay and felt it was a good hotel. The staff are willing and nothing seemed too much trouble. My overall impression is it being a shame the hotel is not more busy to warrant that extra investment in the decor, because then it really would be first class.

8/10

Excellent

24 Nov 2013

David

Good hotel worth a look

Hi I stay in hotels a lot and this hotel was a mixture of good and very good. Location is superb and the hotel parking is very reasonable for a city center location (all evening and all night less than 12€). Down side is the room could do with a freshening up and the corridors are starting to look a little thin. The only other problem was the bar ( very expensive) that said hotel was very clean and polite and friendly staff. If you are in Mannhiem and want a city location it is worth a look.

6/10

Pleasant

04 Nov 2013

PerM

Convenient and Clean

Great location and nice hotel with pool! Front desk personnel could use a personality check, but besides that...all was good!

6/10

Pleasant

27 Oct 2013

Martem

Nice pool...

Nice hotel...very nice pool and excellent breakfast! Staff is friendly...I would definitely return.

8/10

Excellent

29 Sep 2013

Verified traveler

Quite Happy

Close enough to the train station for easy {walking} access, without all of the negatives that comes with hotels located by a train station. Clean, friendly & helpful staff; great breakfast. The restaurant maitre d', best was truly the best and so helpful -Thanks. Only negative is no free wi-fi.

6/10

Pleasant

02 Sep 2013

psoonkyu

Hotel people good! Others So So

Very kindness staff
Clean room
No noisy
Clean shower
Good surrond shops
No tips is ok :)

Very dirty kettle :(
No serve free water
No movie channel
Expensive internet
Expensive other service

6/10

Pleasant

30 Jun 2013

Jeff

Hotel Leonardo

The best part of our stay was the excellent breakfast the hotel served. Other than that, not much good to say. We couldn't get the A.C. to work and when we asked the staff they were not helpful, telling us to get the instructions from the television.The room was warm and stuffy for our entire three night stay. The noise outside was a major problem with Mannheim's very rowdy young people partying, yelling and revving car engines until early morning hours, making it impossible to keep the windows open, despite the very warm room.

Family

6/10

Pleasant

30 May 2013

Steve D

Disappointed by change of owners

Booked as Holiday Inn, checked in as a \"Leonardo\" group hotel. I would have cancelled if I had known this. Needs cash spending on it, looking a bit tired. Right in the city centre, nearby underground parking, generally OK.

8/10

Excellent

16 May 2013

Verified traveler

Didn't know the hotel was change from Holiday Inn to Leonardo a week before we arrive. We spend 15 min searching for Holiday Inn not Leonardo. The hotel was very nice and clean, located right smack in shopping area, . The staff friendly and accomodating. IT was a pleasant stay, my only problem was breakfast buffet was supposed to be included when I reserved the room but it was not , the cost 18 toEuro, too much. But not was not a big deal, had coffee in the room.

4/10

Poor

08 May 2013

jackson

the price of drinks in the bar are outrageous breakfast is a joke had to wait for all my food coffee was cold I will not stay at this hotel again it is a joke and to much money

8/10

Excellent

09 Jan 2013

Pete

Nice business hotel

Wifi was expensive, 5 euros for 1 hour, 9.50 euros for 2 hours

6/10

Pleasant

22 Nov 2012

Verified traveler

A basic business targeted 4* hotel where you have to pay high fees for internet and breakfast. All around in a need of some refurbishment, but the rooms were comfortable and provided a good nights sleep. A good place to crash, but the rather high regular room prices are not quite met by the quality one expects.

6/10

Pleasant

29 Jul 2012

Joe

Staff friendly but not very helpful

The hotel was close to the train station and easy to find because there are no street names only grid references. We found the staff very friendly but if there was something they didn't know there was no attempt made to find out, an example being we were there for the Grand Prix in Hockenheim and they had no information on getting to the track and made no attempt to get these details, all we got was a shrug of shoulders. We reported the shower broken on the first day, maintenance didn't arrive for over 24 hours. The breakfast was good but we arrived with 10 minutes to go one morning and were warned to get everything we needed before 10 oc as all the food would be taken away. We paid extra for a \"free\" mini bar but if it sounds too good to be true it probably is, every hotel mini bar I've seen before had a selection of wine, shorts and mixers and beer, this one had one bottle of beer, water and juice a day and a couple of bars of chocolate don't be conned as I was. All in all we enjoyed our trip, we wouldn't go back to Mannheim as we found it a characterless city with no tourist appeal, I only picked it because it was close to the track.

Partner

8/10

Excellent

01 Jun 2012

Verified traveler

Very good hotel for a stay. Only the Air conditioner was not efficient. Took a lot of time to cool the room. Other than that, it was a very good experience. Fantastic location. Will stay again if I am in the area. Highly recommended.

8/10

Excellent

01 May 2012

John

Overnight stay in Mannheim

We stayed here just one night with my wife and two younger children. Our room had 2 queens. It was a good size room and clean. The parking garage is under the hotel which is very convient, but you must pay €12 a night. Great location. Very close to the shopping district.

8/10

Excellent

14 Nov 2011

Verified traveler

Good hotel in the downtown area.

This hotel was conveniently located in downtown Mannheim with close access to the major highway. The original hotel looks like it was built a while ago, but it has since been updated with a more modern look. The room was comfortable and clean.

10/10

Exceptional

17 Jul 2011

Yousef

Hotel in the center

Hotel in the center of the shopping center and restaurants

10/10

Exceptional

10 Jul 2011

Verified traveler

Outstanding breakfast buffet!

This hotel is very centrally located. It is about 10 minutes walk from the train station and two minutes walk from shopping and restaurants.

8/10

Excellent

25 Apr 2011

2muchtravel

This hotel was well located in the city and a good value for the money

Modern hotel located in the heart of the city and close to every thing. Rooms were not that big, but walking distance to restaurants and shopping made up for this. The hotel was clean and modern, and the only drawback was that it was located above stores and hard to find. I would recomend this hotel for someone staying for a few days in the city.

8/10

Excellent

28 Oct 2010

Shirley

Served the purpose

The beds listed as Queen Size were actually closer to small doubles. The hotel parking garage was very difficult to get around, had small spaces and the ramp space between levels is very narrow, even for a small car, so if you have a rental car, be sure to have someone guide you on the tight corners. Good central location if you want to be in downtown Mannheim - close to shopping, restaurants, etc.