Name: City Center Best Place Apartments
Address: Namestie Snp 18, Bratislava, SK

10/10

Exceptional

20 Jul 2026

Kamil

Almost everything was perfect, only the toilet seat needs to be fixed.

Self

10/10

Exceptional

16 Jul 2026

Kevin

Great location (five mins walk to old town)clean spacious rooms,and a more than reasonable price.would absolutely stay again.

Self

6/10

Pleasant

14 Jul 2026

Craig

We enjoyed our time in Bratislava. The property is in a really good location. The check in was smooth once we worked out how to call reception from the intercom.
The room was as described although we had to ask for a sheet for the extra sofa bed. The bathroom and kitchen area were suitably equipped. There was a nice touch of a lounge area with free tea and coffee but the laundry was in a separate room and cost extra (we had thought it was in the room but maybe we read the listing wrongly).
Overall good but a couple of small issues. The rooms are only surface clean, there is lots of dust in the corners on radiators etc and the floors didn’t seem that clean. Also the pillows on the beds are poor and well used offering little support. These are only minor things and overall we enjoyed our stay.

Family_with_children

10/10

Exceptional

14 Jul 2026

Monika

Our window was towards the street. It seems that there was graduation and people were gathering in the square until early hours of the morning. We still gad a good night sleep, but it was a bit noisy. Otherwise, the receptionists were eager to help, nothing was too much for them, gave us a great advice on the local area. Very helpful.

Family

6/10

Pleasant

30 Jun 2026

Pamela

Both ladies at reception were rude, not friendly at all, not willing to help. Don’t think it’s a cultural thing as everyone else I met that worked in hospitality was lovely.
The bed was incredibly uncomfortable, it was so hard and it creaked loudly each time you moved. I could also hear the bed in the next room. I had a double bed but a single duvet. I had to try and lie on the duvet to make the mattress bearable. I asked both receptionists at different occasions for another duvet and one didn’t respond and the other just said “no, we are full” without even checking. No mirror in the room, only the bathroom. Good location.

Self

6/10

Pleasant

27 Jun 2026

Dimitrina

The property was clean and within proximity to city center and international bus station. We were able to store safely our luggage before check in. The staff spoke English and tried to assist with transportation and activities.

Family

10/10

Exceptional

26 Jun 2026

Benjamin

Helpful and accommodating staff. A little difficult to get in the door sometimes.

Family_with_children

10/10

Exceptional

17 Jun 2026

Harry

Ideal location

Self

10/10

Exceptional

15 Jun 2026

Adam

Great location, staff were helpful. Comfortable and would use again if we visit Bratislava again

Partner

6/10

Pleasant

10 Jun 2026

Lois

The location is excellent. However, the room was not particularly clean. There was water damage in the room, the fridge was quite dirty, the room needed a deeper clean.

Friends

8/10

Excellent

07 Jun 2026

Aisha

Convenient place for sightseeing as close to old town and Lidl. Clean apartment and helpful staff. Found sofa bed was a bit small for an adult.
Could be improved by having coffee, sugar, salt and pepper in the apartment.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Alfredo

Location was great just across the street from old town, my room was pretty good size a good deal for your money

Family_with_children

8/10

Excellent

28 May 2026

Norbert

Curtains need a little attention. Otherwise very happy but next time will ask where the room is and what view we would have..

Partner

8/10

Excellent

21 May 2026

Alejandro

Good location, clean place, ample, close to grocery and shopping. Simple room, double bed only 1 pillow, 1 set of towels for 2 people only. Simple place

Self

8/10

Excellent

15 May 2026

Matthew

The apartment was clean and walking distance to some sights.

8/10

Excellent

01 May 2026

Kamran

It is becoming old and old

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Kamran

The property needs improvement

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Ana Trivino

I liked everything

Partner

6/10

Pleasant

16 Apr 2026

George

The main issues are that the bed is very noisy when one moves at night, the pillow is very flimsy, the duvet is a single duvet, not a double, and for a tall person, it does not cover the entire body.

Other than that, it is a great location, really large room, with super tall ceiling and very well priced.

10/10

Exceptional

02 Apr 2026

Ravinder

Great location for wandering around the old town. Very close to public transport, good restaurants, coffee stops & bars.

Partner

8/10

Excellent

02 Apr 2026

Winifred

The water kettle in the room wasn't working but one can always go to the relax room to have coffee/tea, use the microwave oven, ref/freezer.

In the room, one side of the bed was flushed towards the wall. If there are two persons sharing the bed, it is difficult to get off from that side of the bed.

Friends_and_family Family

4/10

Poor

21 Mar 2026

Grace

Staff at the reception were very unfriendly and unwelcoming.

Friends

10/10

Exceptional

03 Mar 2026

Amelia

It’s a centrally located and easy to find. The room was cleaned and spacious. The hot water was working well and overall, we were satisfied staying in this place!

Family_with_children

8/10

Excellent

20 Feb 2026

Johann

Good apartment for a family, excellent location and it felt safe. We visited everything by walking

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Michael

Good location for a tourist. Has only basic cooking facilities in the room, one plug in hot plate but a full size fridge. No microwave. Has a communal kitchen also however with oven and microwave. Everything else was great.

Leisure

6/10

Pleasant

30 Dec 2025

Catherine

The room was big, bright and airy, and check in was efficient. Unfortunately there were empty cans, wrappers and huge amounts of dust under the bed, the cookware was filthy and the living area, with the sofa bed, only had curtains for half the windows. Disappointing as location was good and these issues could be easily fixed.

Leisure Family

8/10

Excellent

26 Dec 2025

doguscan

Clean and City nearby easy perfect

10/10

Exceptional

18 Dec 2025

Russell

Room clean and modern. Staff efficient and friendly.

Friends_and_family Friends

10/10

Exceptional

10 Dec 2025

Kori

Room was clean and in perfect walking distance to Christmas Market

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Natisha

Minimalistic
Spacious
Clean
Easy check in
Efficient staff

Leisure Friends

6/10

Pleasant

11 Nov 2025

Steven

Staff ok not over helpful. Room very basic but clean. Location very good

Self

10/10

Exceptional

18 Oct 2025

Matthew

Very comfortable bed and perfect location! The staff was very friendly and it was a 5 minute walk to all the historical stops in Bratislava.

10/10

Exceptional

16 Oct 2025

geraldine

Great location. Wish they have a better signage to show where it is. We went back and forth in front of hotel

Partner

6/10

Pleasant

06 Oct 2025

Jakub

Check in was easy and fast, you need to ring the reception to get the entrance door open. Late checkout is possible at 12 at the latest for additional 12€. Place is a bit run down, very slow elevators, never seen slower TV controller, horrible pillow, no soundproof so you will hear absolutely everything from the echoing hallway. Apartment was basic but in a perfect location and for a good price.

Self

8/10

Excellent

04 Oct 2025

Wendy

We were just a couple staying for 3 nights. It was basic but great. Room was clean and lovely. Great location for all sightseeing and tram access.

Partner

4/10

Poor

18 Sep 2025

Kamran

It is getting worst and worst

Unfortunately the quality of service in this hotel is going down and down.
Almost all rooms need renovations and detail repair.

I am so sad to tell that after almost 10 years , going to this place, most probably I will jot recommend it to anybody anymore.

Friends_and_family Family

6/10

Pleasant

05 Sep 2025

Claire

Manners please

It was central and good value for money. But the staff never said hello good morning good evening during our entire 4 day trip. We simply picked up the lock on the door and that was it. Also nobody holds the door open for people they simply bang it in your face.

Partner

8/10

Excellent

28 Aug 2025

Sandra

Lovely apartment.

Apartment was very good and comfortable, great location with bars, restaurants and Lidl on the doorstep and across the road from the Old Town. Check in was a big let down as our room wasn't ready and had to wait 1hr before we could get in.

Partner

10/10

Exceptional

14 Aug 2025

Robert

We accidentally only booked for 1 person and was given a room with a single bed, but reception were extremely helpful and made up the sofa bed for us. Great location close to shops restaurants and transport. Quiet and clean.

Partner

10/10

Exceptional

05 Aug 2025

Vasile

Close to oldtown

8/10

Excellent

22 Jul 2025

Robert

Everything was fantastic except the bed was not comfortable for us

Leisure Partner

8/10

Excellent

20 Jul 2025

Linda

We really loved the place except for one significant hiccup. The pros--the hotel is within a couple minutes' walk from two squares and a pedestrian only street where there are a multitude of cafes where you can grab a meal and a beer and just sit and watch life walk by. Also, the rooms are large and best of all have a sitting area so you are not perched on your bed while you are reading or on your computer. Our only downside was they do not have a night receptionist, so if you are not back by 9 or 10 pm, you can't get in the place. They leave a key box with your key in it outside the front door, and say that they will text you with the key box combination, but for those of us with foreign phones, it is sometimes iffy if the messages get to us. We got back from one tour at midnight, and it worked out okay that we did access our room key, but the worry leading up to that, wondering if we were going to be stranded in the street at midnight, led to a less than perfect stay. Then room service came to turn over the room, thinking that we were leaving, when in actuality we were staying another night. But beside these communication difficulties, the place itself was perfect

.

Leisure Partner

8/10

Excellent

17 Jul 2025

Linda

The hotel itself was perfect. Big rooms, very clean, easy to walk to several squares to eat and enjoy the life. The downside was having to switch rooms after one night--that was my fault because I didn't book consecutive nights. But there isn't a night receptionist, so if you are having a tour that drops you off after 9 pm, you can't get it the hotel because you don't have a key fob. Then they told us they couldn't put the luggage into our new room because they wouldn't know what luggage was ours. They finally used a lock box outside with our keys in it and did move the correct luggage after I gave them specific instructions, but we were never sure how it was going to turn out. I almost made my husband stay back because they seemed so uncertain about whether they could do it properly. Our tour group made lots of phone calls to them to check and see if it was going okay. It turned out well and we were very pleased with the property and especially with the location.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Thomas

Really good location, short walk from everything we wanted to do.

Leisure Family_with_children

10/10

Exceptional

29 Jun 2025

Charles

Great locaton, and convenient for transportation to train station.

Leisure Partner

8/10

Excellent

28 Jun 2025

Arghya

Excellent location right next to the old town. Room was clean and quiet.

Leisure Family_with_children

4/10

Poor

25 Jun 2025

Kiran

Apart from the location, everything else was a complete nightmare. We got to the hotel right at 3 and they us up, except, the room was a complete mess. There was bread all over the floor and counters. The beds were not made, and there was garbage everywhere. Turns out, the room had not even been cleaned. They made us wait another hour before we could go in. Even after the hour, it looked rushed and

Furthermore, the man at the front desk was very cold. The towels they left for us were damp. When I went back to ask for fresh dry ones,

10/10

Exceptional

24 Jun 2025

Deborah

Huge, clean apartment in a central position

Partner

10/10

Exceptional

14 Jun 2025

Annegret

Very clean, free coffee. Excellent experience!

Leisure Family

8/10

Excellent

01 Jun 2025

David

Very close to the train station. Not the best neighborhood but the location is very convenient if you travel by train.

Leisure Family

10/10

Exceptional

31 May 2025

Deian

Superb location & staff

Leisure Self

8/10

Excellent

19 May 2025

Shelley

Just as described. Good location to explore what Bratislava has to offer. Easy check in process. Free coffee on 3rd floor -and also a chill space if you arrive early or want somewhere else to relax. Apartment has a good amount of space and amenities needed for a larger group. The bathroom extractor fan needs fixing as the lack of ventilation is making it smell musty. Lacking blackout curtains!

Leisure Self

6/10

Pleasant

09 May 2025

Kamran

Not good anymore

I stayed several times in the past 10 years in this place but this time I saw dirty towels, dirty sheets, not polite people in reception and damaged and old furnitures inside the room.
Unfortunately,
It is not anymore like the past years.

Friends_and_family Family

4/10

Poor

02 May 2025

Kamran

Not good as before

Very rude person in reception, sheets very dirty

Friends_and_family Family

10/10

Exceptional

24 Apr 2025

Julie

Stayed twice at City Center Best Place apartments. Friendly and helpful reception staff. Really appreciated being able to leave luggage before and after check in. Apartment in really central location and had all we needed for a comfortable stay.

Leisure Family

10/10

Exceptional

17 Apr 2025

Kiran

Very close to the old town and many dining and drinking options very close to the apartment. Supermarkets too a short two minutes walk. Excellent location. Only drawback is check out time is at 10am!

Leisure Family

10/10

Exceptional

15 Apr 2025

Stephen

Thank you Bratislava

Lovely weather great place for a weekend trip, a small city centre easy to navigate loads of history and beautiful buildings. The apartment was central good access great staff very helpful. A tip: down load the app bolt great for cheap taxis

Self

6/10

Pleasant

12 Apr 2025

Matthew

Comfortable and good value

Family of 4 visiting Bratislava. Great location and price but service could be better.

Friends_and_family Family

8/10

Excellent

05 Apr 2025

Lynne

All good

8/10

Excellent

25 Mar 2025

MENDIZABAL

Good price for money

The apartments are very well located and clean. For the price it was a very good option.

On arrival I had to wait 45 mins, and 10 minutes outside of the property even when ringing the bell and calling the number provided. Once I got in (via someone else getting into the building) I had to wait for the staff to come back from break. There were no instructions of where this \"relax room\" was, once I found it I was a bit underwhelmed, there are some chairs and although they say there is free coffee, the machine had none. Other than minding the time of arrival, it was good.

Self

10/10

Exceptional

21 Feb 2025

Fay

Excellent accommodation right in the centre of Bratislava, with excellent amenities - a Lidl is next door and also a Yeme food court.
The apartments are really nice and clean with good kitchen facilities if you want to cook and also a sofa in each room too.
The relax room has a coffee machine and laundry room with washers and dryers so great if you are travelling.
The reception staff are very helpful too - we ended up having to stay longer due to an accident and they were very accommodating.
The price is very reasonable for what you get.
I would definitely recommend and stay there again.

Business_and_leisure Partner

10/10

Exceptional

01 Feb 2025

David

Great location

Fantastic location but have to find street parking it is available but have to search sometimes as the location is so close to the city centre old town. Stayed before and will stay again.

Business

10/10

Exceptional

21 Jan 2025

Risa

Great 😃

Excellent location and price, room was great and they let us check in as we arrived a little earlier. Thank you.

Partner

10/10

Exceptional

10 Jan 2025

Gregory

Comfortable hotel. Staff was very helpful. Laundry on site. Nice little room to hang out while doing laundry. Very good WiFi.

Business_and_leisure Self

10/10

Exceptional

07 Jan 2025

viena

Muy espacioso centrico y muy bien equipado

Leisure Family

10/10

Exceptional

01 Jan 2025

Craig

Perfect location. Less than 5 minute walk to the main square. Great for our Christmas market stay. Other local attractions are within 10 mins walk. Property was 10 mins from the airport. Cost 7 euros in bolt taxi. Would definitely recommend.

Leisure Family

10/10

Exceptional

17 Dec 2024

Roger

Great location

Clean and spacious if a little stark and minimal kitchen facilities. Great location, easy walk into old town or tram stop adjacent.
Lidl next door on one side and great place for breakfast on the other side.
Would stay there again.

Partner

8/10

Excellent

09 Dec 2024

Muhammad

value for money

Very central--tram stop outside, good communication from property and very welcoming reception team despite it was almost 10 pm when we arrived.

No mirror in the living area--only in bathroom. Also no cooker hood/exhaust though one hot plate present which we did not use as worried that it will cause steam/smoke and trigger fire alarm--there need to be a cooker hood/exhaust if you expect your guest to do basic cooking.thanks

Friends_and_family Family

10/10

Exceptional

06 Dec 2024

Anthony

Enjoyable stay

Great communication and enjoyed my stay - would return again 😊

Friends_and_family Family

8/10

Excellent

01 Dec 2024

jeung hyun

I wish I could have been able to use the laundry machine but you can use it only during the day.

Leisure Family

10/10

Exceptional

01 Dec 2024

Sheena Marie

Great location. Clean and soacious.

Leisure Family

6/10

Pleasant

01 Dec 2024

Gail

I tried to communicate that we may arrive later than the check in time, expecting a PIN code for a late arrival, this was not given. Luckily, our flight was bit late.
Room ok.
Curtains don’t meet in the middle. Large bathroom. Old towels. Room smelt of smoke. There was an issue, the room next to us was full of men being very loud at 1am, not one of us, including children could sleep. I went to reception and told the man, but he didn’t care and refused to do anything, albeit a notice in the room saying there would be a fine! I then knocked on the door myself and luckily they stopped the noise.
It’s located in a walkable distance to the old town.

Leisure Family

6/10

Pleasant

28 Nov 2024

Paul

Adequate for the cost.

Well located on the edge of the old town with a supermarket next door. Functional room with adequate provision of kitchen items to self cater if needed. Good bathroom & shower. Good laundry facility but not possible to buy detergent there. Hard mattress that was well stained and so was one sheet. Rather sullen receptionist at desk several times.

Partner

4/10

Poor

27 Nov 2024

Nassipzhan

On November 27, 2024, I had a terrible experience at the Best City Hotel. The hotel offers a paid laundry service that is supposed to operate until 10 PM. I placed all my clothes in the washing machine and arrived exactly at 10 PM to collect them. However, the laundry room was already closed, and the staff had left.

I called the reception desk using the number provided, but the receptionist was unavailable. I believe he left before 10 PM because I arrived on time, even a few minutes earlier. I will check the security camera tomorrow to confirm that I arrived at exactly 10 PM.

I need to leave at 8 AM, but the receptionist told me he would only be available at 9 AM. This is completely unacceptable. I will be filing a formal complaint and demanding compensation for the inconvenience. As a lawyer, I know my rights and will ensure that this issue is addressed properly.

This situation has been unnecessarily stressful, and I am extremely dissatisfied with the service.

10/10

Exceptional

24 Nov 2024

Sam

Cheap and Cheerful

Great location in Bratislava, only difficulty is parking. Youre better off leaving your car out of the city and getting a Bolt. ;)

Business Partner

4/10

Poor

07 Nov 2024

Hannah

The employees were always very very kind and helpful.

The images make the entire place look much nicer and cleaner than it was in reality. It had more of a hostel atmosphere

Leisure Partner

10/10

Exceptional

06 Nov 2024

Satinder

It’s a good clean place even has towels a strong shower and otherwise why not stay here

Leisure

10/10

Exceptional

02 Nov 2024

Daniel

Great stay in the city center

Flat is great and has everything you need for a short stay. Location is great, near everything. There’s a supermarket right under, parking on the street and main attractions nearby. My only complaint is about the grumpy guy in reception (day shift). He has a terrible attitude and we saw him being rude at other guests as well. The lady and the night guy were good though. I recommend it!

Friends_and_family Family

10/10

Exceptional

01 Nov 2024

Joel

A small, typical, modern hotel room at a fair price. Nothing fancy, but a good place to stay. Enjoyed the free espresso.

Leisure Self

8/10

Excellent

27 Oct 2024

Rui

Overall nice property close to Old town.The only thing I didn’t like was that we booked 2 beds and one of the bed wasn’t ready to sleep but the staff resolved quickly

10/10

Exceptional

25 Oct 2024

Iago

Very nice room, clean and comfortable. Enjoyed a lot my experience there.

Leisure Self

8/10

Excellent

24 Oct 2024

Daria

Great location, rooms and front desk ok.

8/10

Excellent

24 Oct 2024

Calum

Great Value for Money

Location is fantastic. The apartment was clean, the shower was really good and the free coffee in the “relax room” is a nice touch. For the price I really couldn’t have expected much more.

The apartment was very warm and the AC wasn’t working. We also found an empty wine bottle in the drawer of the desk but aside from them minor things I would highly recommend.

Partner

8/10

Excellent

16 Oct 2024

Verified traveler

The studio I stayed at was nice and clean. Everything was alright except for the check-out. That part was confusing and not very pleasant. I was leaving very early in the morning and I did how I was instructed but I received an email where I was supposed to confirm leaving. It is not always possible to check emails, especially if I am not aware of such practice beforehand.

8/10

Excellent

14 Oct 2024

Verified traveler

Great central location for a weekend visit

Great location for easy access to most sites in Bratislava. Good communication via email and in person at the reception. Great view from the apartment on 6th floor. Could be noisy with windows open or if you get noisy neighbours. Overall great value for money and recommended, would stay again.

Partner

10/10

Exceptional

14 Oct 2024

Sheila

Great position

Friends_and_family Friends

10/10

Exceptional

11 Oct 2024

Imelda

Value for the money. Clean. Comfortable. Had a restful sleep. Will stay here again and will recommend to families and friends.

No front desk after 10pm. Couldn’t reach anybody by phone for assistance to turn on the A/C. We just open the window.

Leisure Partner

10/10

Exceptional

06 Oct 2024

Verified traveler

Good Apartment Hotel Stay

Really nice apartment to base yourself for touring the city. I emphasize ‘Apartment’ as this is not a full service hotel. You do however get to store your luggage if needed. Washers and dryers were a blessing (and they take touchless pay!) Nina was the front desk person at the time and she was very helpful with the check in process as well as giving great advice on the White Night festivities. Definitely recommended.

Self

10/10

Exceptional

06 Oct 2024

Fiona

Perfect spot on the edge of the old town.

Clean. Spacious. Convenient. The perfect accommodation for a brief trip to Bratislava! The rooms were spotless, the beds comfortable, the shower room great, and the balcony overlooking the city was a fab bonus! Immediately adjacent to the old town, this apartment was close to everything that we wanted to visit, and conveniently located for onward transport.

Friends_and_family Friends

10/10

Exceptional

04 Oct 2024

John

Spacious apartments in the Centre of the City , go across the road to enter the Old Town. Staff in reception helpful and secure access wit lift.

Friends_and_family Friends

10/10

Exceptional

02 Oct 2024

Amy

Excellent location. Very clean and the check staff was so friendly and accommodating.

8/10

Excellent

26 Sep 2024

janet

Great location

10/10

Exceptional

22 Sep 2024

Verified traveler

Easy to find, clean, central property with all the basics you'd expect and polite receptionists. My room really was quite basic however, only 1 pillow provided and no bedside table or lamp which I found a bit strange and inconvenient. That would be my only complait though, everything else went smoothly and it was a nice place to stay. For the price in it's location, I'd probably go back again.

Self

8/10

Excellent

18 Sep 2024

Arnas

This property is placed in a perfect location just next to the historic city centre. The room itself was good as well although the cleanliness could have been a bit better.

Leisure Family_with_children

8/10

Excellent

31 Aug 2024

Verified traveler

Good for a few days

The location is great, and the room is spacious but the bed is too small to sleep well…

Business Self

10/10

Exceptional

27 Aug 2024

Theresa

We stayed here for 4 nights with our 2 young children and it was a lovely stay. Our room had everything we needed albeit a little austere, however it was right beside a Lidl and food court across the road which makes up for the ill-fitted curtains and tiny towels. Directly opposite the old town and tram stations right out the front. Hotel has full kitchen in common room and kitchenette in room. I will stay here again and recommend it.

Leisure Family_with_children

8/10

Excellent

17 Aug 2024

Verified traveler

Modern roomy flat,very central.
Only one hot plate in \"kitchenette\" for 4, no grill, oven or microwave except in shared area 3 floors away

Friends_and_family Family

10/10

Exceptional

16 Aug 2024

Isabelle

Awesome!! Very great!

Leisure Family_with_children

10/10

Exceptional

13 Aug 2024

Tim

All good.

All good. Great location.

Friends_and_family Family

8/10

Excellent

01 Aug 2024

Lucia

It's a pleasant place in a good location (even though it might be bit noisy late evenings and night). Room was spacious and clean. Small kitchenette had everything needed for making nice breakfast (fridge, cooker, toaster, kettle) and grocery shop was just few steps away from apartments so very practical for getting fresh products.Tram stop was very close but most of the main attractions were within walkable distance.
Unfortunately beds were not that comfortable and quite noisy too but for a short stay it was managable.
Room had great big windows and air con was a life-saver during hot days.

Leisure Family