Sara Riviera

France , Monaco Surroundings
Cap d'Ail, 33 Av. Du Gã©nã©ral De Gaulle
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75 reviews shown

2/10

Poor

10 Jan 2026

Onyekachi

I booked Sara Riviera through Hotels.com for 5 guests based on the photos and description. Unfortunately, the property did not match the listing and was not suitable for our group.

Upon arrival, the room was significantly smaller than advertised and lacked adequate sleeping arrangements for 5 people. The layout was cramped and impractical for a group stay.

The property was also not clean at check-in, which was concerning. In addition, there were safety issues, including poor lighting in the open/walking areas, making it unsafe to navigate at night.

Accessibility was another issue. One member of our party has a medical condition affecting mobility, and the property’s layout and lack of accommodations made it unsafe and not conducive for guests with physical limitations.

I contacted Hotels.com immediately upon arrival to report these issues and request cancellation. The property refused a refund, and we were forced to stay one night out of necessity before securing alternative accommodations the next day.

This property may work for fewer guests with low expectations, but it is misleadingly advertised and not appropriate for groups, guests with accessibility needs, or anyone prioritizing cleanliness and safety.

Friends_and_family Family

2/10

Poor

30 Nov 2025

Robert

Looks like an unfinished blockhouse .
When I booked my reservation , for whatever reason the dates were wrong. Waited at the front office for 20 mns until someone comes . Hotel is deserted because low season . Talked to the manager asking her if we can change the date for two days earlier .there is absolutly no one in the hotel .she requires more money ( 24 euros ) saying the staying is more expensive . Quickly check on line and actually the price was lower . Then she said it cost administrative time to make the change ?
Pool was empty and so was the jacuzzi . All the lounge chairs are piled up in the restaurants !
The room was nice and so was the view . This property had a bad energy.

Business_and_leisure Partner

2/10

Poor

23 Oct 2025

william

The view from the rooms in this hotel are fantastic! However, the hotel is extremely inaccessible, and our rooms were all at opposite ends of the complex. It was very difficult to get our luggage from the car park to the hotel rooms, as all of our rooms required climbing stairs as lifts didn't go to our floor and at night it was very dark. - We wouldn't recommend staying here if anyone has mobility issues as you would struggle.

Whilst the reception are always easily reachable by WhatsApp and respond quickly, there are however no staff on site in the evenings so you are unable get extra linen or towels, or toilet roll, despite asking multiple times.

Three days in a row we asked for our sofa bed to be made up, someone brought us new towels but never made the bed up.
Rooms weren't cleaned each day.

Some rooms in the hotel are really lovely, clean and modern and all rooms have an excellent sea view. However, some rooms are dated and are in need of repairs as some of our rooms had doors which didn't shut properly.

Parking was great though, there was very ample parking at this hotel and for tall vehicles.

Business Friends

2/10

Poor

13 Oct 2025

Omar

Mistakenly a payment was done since the location of the place booked was in an entire different country.The response I got after informing the owner 15minutes later was shocking and not acceptable even after my explanation.Money was not returned and did not have any sympathy though I am a retired person and 75 years old.I will not recommend any traveler to deal with such people.

10/10

Exceptional

09 Oct 2025

Addisu

Amazing view. Excellent experience. Must be to walk up lots of steps and uphill walkway. Some issues with the Wi-Fi Internet. Not able to operate the TV, stove and microwave probably not familiar with equipment as we are from USA. Definitely would recommend for anyone wants to come to Monaco.

Leisure Family

6/10

Pleasant

03 Oct 2025

Craig

Average

Leisure Family

10/10

Exceptional

01 Oct 2025

Karri

It was a wonderful stay. Beautiful view. Thank you so much I loved staying here. Karri

Leisure Friends

10/10

Exceptional

26 Sep 2025

Billy

Was a great stay

Partner

10/10

Exceptional

22 Sep 2025

Matthew

This was a lovely family-friendly spot with a great pool and amazing views. The staff were all very friendly, attentive and helpful. Would definitely recommend!

Leisure Family_with_children

10/10

Exceptional

18 Sep 2025

Mark

Awesome location and view! Staff was excellent. Our unit was everything we needed! definitely recommend this property if you want to be near Monaco.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Jonathan

Okay so accept you are staying in an apartment and it’s not the 4 Seasons. However the view from my enormous balcony was spectacular. The space clean and practical. Bed comfortable. Shower ok. The staff are amazing and really helpfully. Only downside was lugging my bag up the hill day 1.
Close. (15mins on average to Monaco) with access to the coast and all It has to offer.
Overlay, I will be back next year and would highly recommend it to others who like privacy and space. Thank you and Thank you!!

Business Self

2/10

Poor

09 Sep 2025

Verified traveler

Dirty floors, dirty stained bed spread,

Friends_and_family Family

4/10

Poor

08 Sep 2025

Wayne

The view was beautiful and the apartment was very small but nicely appointed. The air conditioning didn’t work and they did not have anyone to fix ii and it was very hot all day and into the night. The lights in the living room would not turn off and lite up the bedroom all night. The lock on the outside patio did not lock and the apartment lock was very difficult to unlockand lock. The carpet was stained and in need of a cleaning. You would think the owner or management company would take better care of the apartments. Very unhappy with the apartment outside of the beautiful view!!

Leisure Partner

10/10

Exceptional

02 Sep 2025

Darius

Alles super

8/10

Excellent

23 Aug 2025

Ann

The pool and rooms are comfortable. Lots of light bulbs burnt out. It is not easy to get to beach and store. Very steel walk down with over 200 stairs then you have to get back up hill. A 5 minute cab ride cost 80 euros and to airport 150 euros. Found the location inconvenient.

Leisure

2/10

Poor

19 Aug 2025

Jana

The pictures are very deceitful. The property is kind of old and not very nice. The shower head was broken, the washing machine did not work. Only accessible if you have a car.

Leisure Family

6/10

Pleasant

17 Aug 2025

yenei

They should clean the bathroom more and communicate more to get the key.

Leisure Family_with_children

6/10

Pleasant

13 Aug 2025

Verified traveler

Nice views and that’s it

Beautiful views, but that’s about it. The apartment we stayed in had been redone in the past couple of years, but was still pretty worn. The air conditioning unit was old and smelly and could not keep up with the temperatures which made it impossible to stay in the unit during the day and uncomfortable at night. The location is great for views, but that’s about it. Could not really walk anywhere and could not park anywhere in the town. Hard to find groceries and other supplies. Had questions about my reservation and sent several messages- no response. Was supposed to have received check in instructions, but never received anything. Staff at the front desk were unfriendly and unhelpful. Parking was fine. Note that the elevator does not go to the ground floor so some stairs are required. Not worth the 400 euro per night we spent. Would not stay here again.

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Joseph Victor

Beautiful View from all apartments from beautiful large balconies as well
Amazing infiniti pool
Few minutes away from Monte Carlo and nice simple apartment with free parking

Leisure Family

10/10

Exceptional

21 Jul 2025

Daphne

Initially, it was somewhat difficult to access the property but once we contacted the phone number at the gate it was a super easy process. Our hostess was very flexible, accommodating and made the process of checking in extremely easy for us.

The property was beautiful the views were amazing and it was extremely clean.

Places to eat and shop were at a far walking distance but if you like exploring you’ll enjoy the journey. Uber eats is also available and has decent choices.

Leisure Family

8/10

Excellent

20 Jul 2025

Anders Bonde

Excellent service by the manager welcoming us. Really made the stay special

Friends_and_family Family

8/10

Excellent

04 Jul 2025

Jacqueline

Sara Riviera

Great place to stay and have a base if you have a car. Using public transport meant walking up about 250 steps from the town centre. In 35 degree heat with luggage took a while.

We had to pay for early check plus taxes.
As we had just come from Paris on the sleeper train we just wanted to get in the pool and relax.
Great infinity pool and lovely place to take in the views.
No snacks/drinks available except at reception and these were extortionate hence the benefit of a car.
Inside our triple room the washbasin drawers were not shutting and one of the panes of glass on the balcony had cracked. They were aware of this when the room was allocated but didn't tell us until we reported the issues.

Melissa was lovely and super helpful but couldn't do anything about the early check-in charges.

Friends_and_family Family

6/10

Pleasant

30 Jun 2025

Otto

We had a shabby apartment.

Leisure Family

10/10

Exceptional

13 Jun 2025

Arvind

Amazing views..

Leisure Family

10/10

Exceptional

03 Jun 2025

Jacqueline

We are SPEECHLESS!!!!! The property had everything we were looking for! We traveled with our teenage kids and they absolutely love it !! WARNING ‼️ IF you okay doing a little walking “several sets of stairs then you got a winner!!! The views and the infinity pool are AMAZING!! TaHANK YOU SARAH you are an outstanding host!! We will be back!

Leisure Family_with_children

10/10

Exceptional

30 May 2025

Beth

Excellent views, clean, quite and conveniently located

10/10

Exceptional

30 May 2025

Makiko

Truly breath taking view from the apartment, room 326, we requested to change the room as we would liked to have sea view instead of having two bed rooms which looked like located the lower level of building. The receptionist, Melissa, was amazing, she helped us to find the room that we liked. Our daughter was super happy as well. Definitely this is the place for us to come back.

Leisure Family_with_children

6/10

Pleasant

29 May 2025

patricia

Pool not clean.
Unit furnishings in poor condition.
No bottle opener.
Shower at ridiculous height for adults.
Wooden walkways in poor condition.
Excellent views!

Partner

10/10

Exceptional

20 May 2025

Christine

very nice stay

Nice and clean property with great view. We had a great stay, only regret was that the pool was not open.

Friends_and_family Family

8/10

Excellent

17 May 2025

Mitsuko

Nice, clean, comfortable apartment, with unbelievable sea views.

2/10

Poor

14 May 2025

Verified traveler

Horrible

Draps sâles avec cheveux et poils présents, serviettes de bain avec des tâches, chaises brisées,salle de bain insalubre, accueil atroce, pommeau de douche qui ne fonctionne pas bien,portes qui ne se vérouillent pas et j'en passe.... Photos qui dates probablement de très longtemps. Aussi, ce que vous allez réserver c'est \"une catégorie de chambre\" donc ne vous fiez pas aux photos, ce sera probablement différent

Le seul point positif est la vue qui est superbe!

Partner

6/10

Pleasant

30 Apr 2025

Marc

More attention to what a traveler needs.

Lovely apt. clean and modern beautiful views. Short drive to Monico. Missing basic essentials, laundry soap, spatula and toilet paper, half a role for 3 days. No response until last day, forced to by our own.
Hard to locate- steep parking and many steps. Now at second location with all essentials and making up for how it should be when you rent an apt with a kitchen and laundry.

Partner

8/10

Excellent

13 Apr 2025

Yann

Très bon emplacement

Friends_and_family Family

10/10

Exceptional

30 Mar 2025

Jonathan

It was a really amazing experience, the staff were super responsive and helpful, the room was perfect and the view alone is enough to book this hotel

Leisure Partner

8/10

Excellent

14 Mar 2025

Sangwoo

Good but car needed

6/10

Pleasant

03 Nov 2024

Pool closed

Excellent location for Monaco, steep hill and lots of stairs but not a problem for us.
Apartment and area was clean enough some residential units on the plot as well.
The pool which is amazing and not done justice by the pictures was closed, this was a big selling point of this apartment.
I was told when i asked it was seasonal but it was 23 degrees all week.
The tourist tax i was charged was more than advertised in the apartment and wasn't mentioned in the ad online.
Close to everything by car, 15 mins by steps down to the station

Friends_and_family Family

8/10

Excellent

03 Oct 2024

Pete

You cannot beat this place for the price point. It’s older and needs renovation, but for this area you can’t beat the room and views for the price.

Leisure Partner

10/10

Exceptional

19 Sep 2024

Sherie

Sara goes out of her way to accommodate guests and their needs in both a friendly and professional manner, even giving me keys to several apartments , so I could chose the one I preferred, rather than the one I had booked, and also arranged for a sunlounger to be brought up for me.You can’t beat these views or value for money anywhere along the Côte d’Azur I believe. The outdoor infinity pool is divine, drinks are available all day , and breakfast was served at my apartment on the dot at my request at 8.30am. The breakfast as Sara kindly pointed out was simple , and told me exactly what to expect which I was quite happy to accept so I didn’t need to go out. If you do there are various shops in the village to cater to your needs. As a single traveller I felt comfortable and safe, and would totally recommend staying here. I’m at a loss as to some of the negative previous reviews, as I found all the staff and especially Sara , nothing but accommodating and helpful. Nothing was too much of an effort , and by the way I totally recommend treating yourself to their own riviera champagne. It’s fabulous. Thankyou for making my stay so pleasant. I will be back .

Self

10/10

Exceptional

26 Aug 2024

Paul

The pool was fantastic and clean. We had a wonderful room with two bedrooms and a gorgeous view! The amenities in the hotel were excellent. We had everything we needed in the little kitchen. It was close to everything we wanted to do. But the hill prohibited me from walking.

Leisure Family

10/10

Exceptional

11 Aug 2024

Jared

So so great!

This place was amazing!!! Our room view to die for, pool was awesome and Melissa was THE BEST!!! Will be back!

One minor thing would be more shade at the pool so I could read and not burn 😂

Friends_and_family Family

8/10

Excellent

29 Jul 2024

Anna

It was good

Leisure Family

10/10

Exceptional

21 Jul 2024

Olivia

Amazing view

6/10

Pleasant

02 Jun 2024

Sara

Overall fine with a disappointing surprise

Location was fine since we had a car so we could access Monaco within minutes. The property has ongoing construction and so the parking garage is a bit rough. The reception room looks messy and unprofessional. The property is on a steep hill, with nice views from the room.

Overall it was a comfortable stay except the people who stayed next door wanted us to turn off our balcony light at 9pm since it somehow was affecting their room so the design should consider the effects of balcony lighting on neighboring rooms.

Also the owner Sara asked us when we checked out if we had time to take out our trash. We only had a small trash bag in the trash bin, so I told her so and she said it was as fine. However, I never saw anywhere in the rules that we must take out our trash so this was a big surprise. She should not be asking guests this question, unless it is written in the rules.

Friends_and_family Family

2/10

Poor

27 May 2024

Eric

horrible experience. i arrived late, never received message about late check-in . so can't get in to my room. i didn't even know which room to check in. called the number and nobody ever picked it up. no response next day either.

8/10

Excellent

13 May 2024

Stacy

The owers super nice! Clean ans affordable would definitely book again . The only thing I would look to improve is communication. The office wasnt easy to find for someone who is backpacking across Europe lol . I wish i would of had thier whatsapp prior but overall great stay! Staff was super super nice!

Leisure Self

6/10

Pleasant

26 Apr 2024

Corinne G

The property looks rundown the office when you first come in is very dirty and disorganized
They charged me an extra night knowing I had bought insurance with Expedia we missed our plane because a train problem
They up grade us to a lovely apt ment but we could not lock the front door it took us exactly 3 hours to get in our romm they rented the apartment we reserved so the upgrade was just to make up for that and the extra charge was for upgrade the person in charge was there I sew her and she looked at me but had the other lady help us and the cleaning lady was very good and very nice and took time to tell us to go to different places she cared
How do I claim a lost of a night plus the extra charge thank you

Leisure Friends

2/10

Poor

20 Mar 2024

Verified traveler

Not close anywhere
No internet
Need gps to find room
Check in also need follow instruction to find key and room

Friends_and_family Family

10/10

Exceptional

28 Dec 2023

Ehsan

Sara, the host/owner, is the friendliest of people you’ll ever come across. It is the most conveniently located home away from home on the Riviera, minutes from Monaco, and Nice, and with easy access to A8 freeway if you’re in mood to go for a drive to Italy, or Western France

Self

4/10

Poor

01 Oct 2023

thelma

We were very disappointed as the room we choose was nothing like what was online.

the Sliding door glass was broken. front door glass was also broken. Both doors were super hard to open as it kept coming off the rail.

Received half of a toilet paper roll and no replacement during the 5 days we were there.

Balcony had cigarette ashes.

Location was great, not too far from Monaco.
View was awesome.

Concerning the parking, it is not convenient to have to come out of the car in order to open the gate.
A censor would be great when coming out. So that it opens automatically. Or have the terminal before arriving at the gate, driver window level.

Business

6/10

Pleasant

15 Sep 2023

Verified traveler

Basic stay

Apartment is tired but useable. Small space if you have many people. Kitchen is functional with more mod cons than expected. Be prepared for many many steps.

Business

8/10

Excellent

16 Aug 2023

Rhona

Great location and view

Great location and view. Paths around the property and lighting could have been better. Good base for south of france exploration

Friends_and_family Family

2/10

Poor

05 Aug 2023

Zachary

Property lacks communication and service

Leisure Family_with_children

4/10

Poor

04 Aug 2023

Karine

It is a nice concept, but not perfectly executed. Our room was not fine when we arrived ( not cleaned after the previous people left). They gave us another room, that stank because of the dishwasher that was not run. We ran the dishwasher for them, but the smell was there anyway, even more when you stopped the AC. Really bad.
The pool was closed earlier in the afternoon, so we couldn t go.
The staff was very responsive and super nice though.
The way it s set up ( on a cliff) makes it complicated to navigate and go in and out… it s like a maze.
I wouldn t recommend for everyone. And they need to fix that cleanliness issue ( issues really)

Friends_and_family Family

10/10

Exceptional

18 Jul 2023

Tamar

The view from the balcony was amazing. The staff was very responsive. We had some minor challenges but they resolved it and instead of 3 days we stayed 5 days. I would visit it again!

Leisure Family

10/10

Exceptional

08 Jul 2023

Molly

Right stay for right price

We only stopped overnight but it was just what we needed. Great views, spacious enough for the 4 of us (family with 2 kids). Check in / out was super easy. Location was really good. Solid stay for the price especially.

10/10

Exceptional

06 Jul 2023

Ehsan

Wonderful as usual. Staff are friendly and super helpful. Best of the best

Self

10/10

Exceptional

08 Jun 2023

Ehsan

Amazing staff, and amazing views, and location

Self

6/10

Pleasant

06 Jun 2023

Verified traveler

Good but a little disappointing

Overall it was a good stay with a beautiful view in a lovely area. However, there were multiple minor issues that became frustrating. For example, the locks on doors were very temperamental and difficult to work, our room was completely in the shade and about a 10 minute uphill walk away from the office/pool, the handles on the shower were so stiff we had to use a knife to control them, only one toilet roll was provided etc. It must also be noted that the hotel is not suitable for anyone without a car as the hill is very very steep and difficult to do with cases. The pool was the highlight of the hotel, I think we just expected a little bit more attention to detail when paying this amount.

Partner

10/10

Exceptional

24 May 2023

joshua

10/10 STARS ⭐️⭐️⭐️⭐️⭐️

Absolutely great experience! I travel solo everywhere and found this gem of a hotel for a really inexpensive rate. The room was phenomenal..air conditioning blew super cold, the view from my balcony was amazing, breakfast was superb and they even gave me extra coffee because I’m addicted to the stuff and Sara was extremely nice & accommodating. Whenever I come back to Monaco, I know exactly where I’m going to stay. Everybody was professional & friendly from start to end. 10/10 stars!!! Thanks again!! 💯💯💯

Self

8/10

Excellent

30 Apr 2023

jason

No pool no internet

I put filter in my search for hotel with pool and internet; neither was available. I selected breakfast but was told I had not paid for breakfast the next day, after we finished breakfast. Nice view but..,

Friends_and_family Family

10/10

Exceptional

19 Jan 2023

Andrea

Amazing view

Leisure Family

8/10

Excellent

09 Mar 2026

Jean

Un peu de poussière à certains endroit mais très bien dans l’ensemble

2/10

Poor

09 Mar 2026

Slavann

Les coussins extérieures insi que le lavabo de la salle de bain étais salle, La machine a café insi que la télé ne fonctionne pas, la poubelle étais pleine a notre arrivée.
Le service le matin étais super le premier jours mais les deux jours suivant les mauvaises boissons chaude nous on était servie, et les petites beurre étais périmée.

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Karim

La chambre était superbe très très bien

Family_with_children

10/10

Exceptional

22 Feb 2026

Pascal Alain

Top

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Fabienne

La vue de la chambre est top!
Le rapport qualité prix tout à fait correct!
Le parking compris un atout majeur!
Juste un bémol a la propreté qui n était vraiment pas au rdv!

Partner

10/10

Exceptional

14 Feb 2026

M-Chantal

Très beau studio avec vue sur la mer. Belle terrasse. Lit très confortable. Bien équipé. On s'y sent comme à la maison, même si c'était court. Très bel accueil de l'ensemble du personnel à la réception. Et le petit plus, grand parking sécurisé.

Friends_and_family Family

6/10

Pleasant

12 Feb 2026

Manuel

Très bon emplacement
Parking sécurisé
Etat chambre moyen (vétusté)

Business Self

8/10

Excellent

08 Feb 2026

Robert

Chambre propre.

Partner

8/10

Excellent

07 Feb 2026

Adeline

Bonjour , je b ai pas reçu ma facture de la taxe de séjour que j ai paye dans la boîte aux lettres le matin alors que le bureau était fermé

6/10

Pleasant

01 Jan 2026

jerome

La vue est belle certes mais la chambre est vieillissante et ne fait pas très propre (traces sur le sol et les murs)
Les chaises extérieures sontdégradées

Family

8/10

Excellent

01 Jan 2026

Gabriel

La vista merita tutto

Friends

2/10

Poor

01 Jan 2026

Antonia

Autant la chambre que le personnel nous a négligé! Je vous conseille de ne plus être partenaire de cet établissement!

Partner

4/10

Poor

01 Jan 2026

SOPHIE

La chambre est très usée, nous n'avons pas eu la chambre que nous avons réservé, le personnel n'a pas résolu nos problèmes. Très déçus. Chambre mal equipées. 1 petite couette pr 2 ados qui doivent partager un canapé, prises electriques dangereuses non réparées...

Family

10/10

Exceptional

08 Dec 2025

Giovanni

Très belle découverte , appartement très bien placé et très propre .
Accueil très agréable.
Je conseille à tous

Friends_and_family Family