Name: Halswell Lodge
Address: Kent Terrace, 21, Wellington, 6011, NZ

4/10

Poor

26 Jul 2026

Dwayne

Room wasn't equipped very well. Windows had warped frames and 2 of which couldn't be closed as they catch tight on the frames. No actual check in staff on-site. Had to try and get thru a phone process to get the key from a lock box thing in their reception area. At yhe bottom of the stairs leading to to our room there was what can only be des ribed as a waterfall of water leaking thru the ceiling and pouring onto the floor at the base of the staircase . To be honest it was quite concerning just how much water was constantly pouring from inside the roof cavity of the ground floor and we were worried at one stage if it would cause electrical issues as the leak appeared to be coming thru directly under our room also the communal kitchen is a terrible idea. We skipped making food and went out to eat because other guests had used and dirtier all the utensils and just left them on the benches and I refuse to do a strangers dishes in order to have something clean for us to cook with and I feel they should make all guests aware they need to clean anything they use so it's available for the other guests too. It was cheap but it became terribly obvious why once we were there and I wouldn't stay there again personally. It's too rundown and hasn't been very well maintained. We had a constant breeze as the main windows only closed to around an inch from the windiw frame as they wedge solid against the frame and would break the glass if we tried to force them fully closed.

4/10

Poor

23 Jul 2026

Gregory

Could not get the television to work. Rang the mamager , said he would be there within half hour. Did not show up. Rang again, said he was on his way . Did not show up. Still never showed up. Never came at all. Very disappointing.

4/10

Poor

16 Jul 2026

robyn

Cold , Damp, Mould, Lot of street noise.

Friends_and_family Friends

8/10

Excellent

15 Jul 2026

SASA

Centrally located with parking makes it an ideal choice for an overnight if you are seeing a play, show or concert.

Friends_and_family Family

2/10

Poor

12 Jul 2026

Tomoko

The place was not clean at all.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Sarah

Was a basic and cheap motel which suited the 5 of us in a two bedroom apartment for the weekend. We were hardly there in the day.
Not the cleanest or flashest but affordable.
Kitchen with jug, toaster, stove top, microwave, fridge and all basic cooking utensils available.
Great location, walking distance to town or water front.
Staff were lovely and helpful when we needed things.
Parking available but very tight and a steep driveway to get up to the carpark.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Juliana

I liked how central it was to everything in the city. The linens were clean and we were supplied with them daily. It was cheap so you get what you pay for. It was a bit dirty (dusty in places and a it was a dirty mess under the bed). Signs of a lack of deep cleans. The shower from the room above leaked onto our toilet. There wasn't enough cutlery for the 3 of us and only the bare necessities in the kitchen. It wasn't a very quiet place and we heard yelling in the night. You have to pay for parking, $15 a night. In general, as I said, you get what you paid for and you make do.

Family

8/10

Excellent

30 Jun 2026

Martin

Great for what we needed. Room is small but heats easily with heater supplied.

Partner

4/10

Poor

27 Jun 2026

Philippa

The walls were thin so was loud.
Kid upstairs that sounds like they live there was running and loud till late evening.
Small beds and not comfy.

Partner

6/10

Pleasant

21 Jun 2026

Nathan

Tiled floor areas were slippery like they were washed with a seriously dirty mop. Had to wash the glasses, cutlery and dishes BEFORE using them. Front door was loose so rattled in the wind all night. Room said it sleeps 5 but only bedding for 4. All round in pretty poor condition but was cheap enough, but cheap doesn’t make up for poor hygiene standards. Would avoid staying again.

Family_with_children

6/10

Pleasant

19 Jun 2026

Aidan

The rooms were fine, but just barely. It’s fine if you are on a tight budget, but the whole place could really use a deep clean.

4/10

Poor

17 Jun 2026

Darlene

Had to phone a number of times to get checked in. Parking was ok until someone decided to park with their car not in the park properly stopping cars from getting out. Communal kitchen was dirty and not much cutlery same as the room.

Friends

2/10

Poor

17 Jun 2026

Lisa

I didn’t even use my booking. I tried phoning for 6 hrs!!!!!!!!!!The person who answered the phone eventually was rude and wanted $100 bond off my Visa card, which wld take 10days to be credited back.
I was coming in on a late flight and was told the building wld be locked and to ph for some one to open. This didn’t give me much confidence as it had taken the 6 hours to pick up the phone for that call! When the call was picked up they greeted with an entirely different hotel name.
All in all gave a dodgy impression.
I wld certainly not recommend booking with Halswell Lodge

10/10

Exceptional

11 Jun 2026

Maria Sol

Good room.

Friends

6/10

Pleasant

11 Jun 2026

Martin

Clean very warm good parking

6/10

Pleasant

04 Jun 2026

Gawrav

Beware of the bond they charge. It takes them 5 to 7 days to return you the money which quite annoying to be fair. Parking is extra $15 per night and the parking spot are tinny.

Self

8/10

Excellent

01 Jun 2026

Kaye

Good location. Had parking, though quite small spaces. Room was comfortable enough for what we needed.

Partner

6/10

Pleasant

31 May 2026

Greig

It was ok

Self

4/10

Poor

31 May 2026

John

Central location , spoongy floor under carpet , felt going to go through , one plate , two mugs two glasses that's it , could do alot better.

Partner

10/10

Exceptional

10 May 2026

Brennan

Very lovely architectural decor and set up.

2/10

Poor

10 May 2026

Cameron

Would not stay here again, horrible experience. bed was missing a leg, reception was unmanned. The whole place felt uninviting.

Self

8/10

Excellent

07 May 2026

Jamie

It had what I needed for a short stay.

Self

8/10

Excellent

22 Apr 2026

Ross

Lovley old building my room needed a spruce up

8/10

Excellent

14 Apr 2026

Paul

Nice room. Could do wirh a deep clean.
Good value for money

Self

8/10

Excellent

06 Apr 2026

Kyley

The room was what we needed for my family and placed where we needed it to be. The lady in the office was great to deal with. Perfectly placed.

Family_with_children

6/10

Pleasant

05 Apr 2026

Sampath

There were all facilities but property is old

Family

8/10

Excellent

05 Apr 2026

Maksym

Great place, good value for money

Partner

4/10

Poor

03 Apr 2026

Giovanni

Room was bad,

Partner

6/10

Pleasant

26 Mar 2026

Patricia

Has a disagreeable odor and construction right outside our window.

Partner

6/10

Pleasant

19 Mar 2026

Stephen

Convenient location for the city. There were a few things missing from the room, which were replaced very quickly by the staff. The main annoyance was being awoken early by demolition work to the building next door, but just unlucky timing on our part.

Family

6/10

Pleasant

18 Mar 2026

Kate

The motel was ideal for us, for the location.
It was very basic. The bathroom door was very stiff and unwieldy. One evening it was so hard to move I thought I was trapped.
The shower was very powerful which was lovely.
The \"shared\" kitchen was not well equipped and not too clean.
The outside of the hotel did not look anything like the photograph on the web site. Neither did the bedroom, but then we had a budget room and I figure the photographs were of other rooms

2/10

Poor

15 Mar 2026

Jackielyn

I felt SAD AND DISAPPOINTED!! Filthy, room smelly, shower drainage clogged and when i checked it was full of hair stucked there for ages.. coakroaches everywhere, my children found 1 crawling on the table, 1 got 1 from the wall and another small coakroach inside the fridge, yucky! NOT RECOMMENDED!!

Family_with_children

8/10

Excellent

08 Mar 2026

John

Very central, very convenient. You get what you pay for.

Self

2/10

Poor

08 Mar 2026

Jayne

close to city. Room sufficient for our needs, very noisy,might of gotten 2 hrs sleep in total, sirens going , heard everything, dont know if thats the norm, but they had pride parade that weekend. would i return, no. Probably pay a bit more for comfort. They do have limited parking if u are quick at booking. Reception guy was friendly

Friends

6/10

Pleasant

07 Mar 2026

Dennis

While the bed and bedding was nice, the towel rail was broken, the sliding door into the toilet didn't slide very well. Big white stains on the curtains. Reception was meant to be open until 7pm but wasn't. And you needed to check in before you got there. No parking unless you book it but it doesn't say that until you arrive.

Partner

10/10

Exceptional

24 Feb 2026

Robert

The room was clean and tidy. All good. Thank you

Self

4/10

Poor

22 Feb 2026

Janaya

The room looked like it wasn’t even cleaned before we stayed. Dust everywhere in the bathroom. The bath was broken and the water was shut off on the second night of our stay which meant we couldn’t shower or brush our teeth before checking out. The staff was friendly though

2/10

Poor

10 Feb 2026

Tristan

.

8/10

Excellent

20 Jan 2026

Luke

The room was clean.
House keeping replaced everything as required

Leisure Family

8/10

Excellent

11 Jan 2026

Charmaine

Inadequate signage. Reception is not obvious, had to ask another guest where it was. Reception area is dusty & unkept. Paying $15 per day to park on the property is costly. Directions to some rooms not present. Had to call manager several times to get exact location of my room (19) no signage.

Business_and_leisure Self

4/10

Poor

02 Jan 2026

Helen

You get what you paid for

Leisure Family

4/10

Poor

28 Dec 2025

SUTHIYER

Not comfortable

Business Self

6/10

Pleasant

28 Dec 2025

Grant

Good

2/10

Poor

28 Dec 2025

Nadeeka

“The property was very sticky on the kitchen floor. The bathroom water was not flushing properly. The beds were very uncomfortable—we could feel the springs in the mattresses. The TV was not working, but after we informed them, it was fixed on the second day. All the cupboards were very dirty.”

4/10

Poor

26 Dec 2025

Robert

Broken glass on pavement outside there premises which apparently had been there for ages and they didn't want to give me a broom and shovel to clean it up.
I cleaned it up before someone cut themselves.

Leisure Self

8/10

Excellent

26 Dec 2025

Robert

Internet was fine

Leisure Self

4/10

Poor

16 Dec 2025

Dora

Staff member was friendly. Facilities were tidy but not clean, also in need of some serious maintenance. Motel did come up when I searched for free parking but was actually $15 per night. It was okay but we won't be back.

Leisure Family

6/10

Pleasant

29 Nov 2025

Chris

Clean tidy, good location and cheap. Perfect for a weekend trip

Leisure Family

4/10

Poor

25 Nov 2025

Andy

The bed was past its best, no bedside lights.

Had to ask for a fan since the windows were locked shut.
While using the spa bath, a brown scum residue was present after use (suggests fresh water hasn't been flushed thru the system for a while).

No phone in bedroom so had to use my own cellphone to contact reception to request both the fan and a TV remote but had to ring again, 1/2 an hr later due to no response.

Receptionist wasn't exactly enthusiastic on at least 3 occasions I went to the front office...general feeling of not really caring about the image of the service they were offering.

On a positive note, great location and the room service staff were very friendly. Pity the other aspects of the business let them down. Am unlikely to use it again, sadly.

Business

6/10

Pleasant

21 Nov 2025

Samuel

Staff was helpful. Get what you pay for great location and budget motel. As reported by others shower is occasionally has no pressure or hot water.

Business_and_leisure Family_with_children

2/10

Poor

20 Nov 2025

Virginia

Stayed a second night but had to change rooms. First room was amazing! Second room
(King regular) was awful. There was water on the chair cushions we found out later which was from the bath upstairs leaking through the floor. Carpet was wet, room was damp and musty, lots of mold in the room and bathroom. Do not stay in this room if you have asthma. Found myself struggling to breathe. Lots of deferred maintenance in this room, pick a different one. Tried to get ahold of reception, no one available. Overall the staff was very helpful the day before, location great. Just choose a different room.

Leisure Partner

8/10

Excellent

17 Nov 2025

Vikki

Although the check in process was a little strange and I do not agree with having to give my credit card details over the phone, I was very appreciative of the room upgrade, it was very spacious and comfortable, the beds and linens were well-made and spotless. The room smelt freshly cleaned. Although an older building with older furnishings, for what I needed it was perfect. Perhaps a little more care cleaning in the bathroom, specifically the toilet.
As I was travelling alone, security and safety was my priority and at first I wasn’t sure of the location but it seemed very secure in the motel rooms.
There was an issue around 1am where there were loud voices from men and then what sounded like a vehicle colliding at force with something outside of my room which had me feeling uneasy for sometime after (I was a shaken up and too scared to look out the window to see what was happening, and the remnants of the collision were all over the driveway the next morning) but aside from those few things I had a very comfortable and value for money, stay which was appreciated. The location was fantastic and I would come back again definitely.

Leisure Self

10/10

Exceptional

09 Nov 2025

Nestor Jr

It very nice

8/10

Excellent

09 Nov 2025

Thomas

It's a cheap motel with parking in the middle of town. Building and facilities are a bit run down, but it was clean and well supplied with towels, kitchen gear, and so on.

6/10

Pleasant

04 Nov 2025

Steve

Very basic as expected for the price, but cold night as duvet was very light, room smelt damp / musty, and empty reception with hostile answerphone message was a bit scary (no one to help you, good bye) made me think I might have fallen for a trick, so it was a relief to get a person on the line several minutes later and get access to the key.

Self

2/10

Poor

02 Nov 2025

Tristan

Dirty, dingy and not a place were going to be staying again.
The price reflected the quality so much.
Parking was extra and not advised.
We selected pay on arrival and they took the funds from my CC before we arrived.
The room had so many flaws.
Cracked and peeling paint, marks on the walls, rusting and leaking fridge because it was turned right down for the freezer to melt.
Hairs on the toilet and in the shower...
We slept and left promptly.

Leisure Family

6/10

Pleasant

24 Oct 2025

Helen

Cheap but not very cheerful

Very central - 10 mins walk from Te Papa and Cuba Street.Delue Cafe Great little coffee shop 2 mins walk away.
Hotel was cheap but not very cheerful. Bed was comfy though.

Friends_and_family Family

6/10

Pleasant

03 Oct 2025

Irene

Booked for 3 persons, only 1 cereal bowl.
Only 2 bath towels, 1 hand towel, 1 bath mat and no face towels.

Leisure

4/10

Poor

28 Sep 2025

Pushpakanthi

Wifi didn't work. I had to pay separately for parking. We stayed for 2 nights and the room was not made for us the 2nd day.

Business_and_leisure Family_with_children

4/10

Poor

25 Sep 2025

Pjirkje

Can not fault the location. But I would not recommend to anyone. We left after 1 night stay , as there was not hot water. Very disappointing.

Business

6/10

Pleasant

23 Sep 2025

michelle

It was suitable for a cheap overnight stay and location is great

Leisure Family

6/10

Pleasant

20 Sep 2025

Robyn

Not being to talk to manager or owner in person was annoying. Cleaning staff were very helpful. Charging for parking was disgraceful.

Leisure Partner

4/10

Poor

13 Sep 2025

Martins

First room we were given was covered in paint, shower hose was leaking all water out, next room had a spa bath, it didnt spa, sink taps were loose, mattresses were old springy mattresses. Thin blankets. Broken bed bases and some were to small. Kettle seemed to have had coffee boiled in it. No couch just a single bed to sit on to watch tv

Leisure Family

6/10

Pleasant

23 Aug 2025

Beth

It was warm once heated and comfortable. It was pretty clean and tidy and the staff were friendly however could have physically greeted us rather than sitting in the back room talking to us through a doorway. Our room had lights without working bulbs. There were dishes provided but no plug to use the sink to wash them. The extra bed in the communal area made seating uncomfortable for watching TV. The $30 fee for 2 nights parking seemed steep and should really be a complimentry service unless people have more than 1 vehicle or something oversized or built into the price rather than an extra. Overall we enjoyed our stay but thought that these areas were constructive ways to perhaps improve guest experience. Besides the parking it was great value for money.

Leisure Friends

6/10

Pleasant

22 Aug 2025

John

If you are after a cheep very basic room, you will be fine, it’s really a 2 star hotel in my opinion. Very dated and worn, but the bed was comfortable.

Business Self

6/10

Pleasant

20 Aug 2025

Greg

The rooms are ok but noise is a problem, loud snoring from the other rooms. rooms are not sound proof. electric jug needs replacing. rooms are not heated even but small heaters provided

4/10

Poor

16 Aug 2025

Lucia

It's a shame because it's in a great location. If they put more love into it, it would be excellent. We came in winter, and there was no blanket, and the bedspread was burnt.

Business_and_leisure Family

10/10

Exceptional

07 Aug 2025

Miriam

thank you

4/10

Poor

05 Aug 2025

Di

The only positive in my view is the handy location
Ran the hot water for a shower for 5 min …no hot water…no shower

8/10

Excellent

31 Jul 2025

James

Quiet and closeness to shops and city.
Space like size of a queen room rather small especially with a double bed.

Leisure Self

10/10

Exceptional

19 Apr 2025

Shruti

Na

8/10

Excellent

18 Mar 2025

Neeanna

Stayed again

Was good to stay again, and in the same rooms.

Friends_and_family Friends

2/10

Poor

10 Mar 2025

Anton

Room was small and noise, the bed was not nice and more or less on the floor/very very low.
The room was dirty and in one of the windows down stairs the curtains had black mold on it. The door at the top of the stairs open the wrong way almost falling down the stairs to open it.
No one was at the counter during the hole time we wore there had to wait over 30min to get service
I know it was cheep and you get what you pay for but this was not worth the stay.

Business_and_leisure Partner

4/10

Poor

08 Mar 2025

Savanna

Upon arrival we discovered the reception isn't manned and there is no one on site at all. We had to phone to check in and was then told it was an extra $15 for parking and they also required a $100 deposit even though we had already booked and paid online. None of this was mentioned when I made the booking online. After we finally got sorted and had the key for the room, it was immediate disappointment. I wasn't expecting anything grand for $80 a night but I do expect clean. The room was nothing like the pictures used online. Upon entering we noticed a lot of fruit flies, the walls were dirty, the curtains had something on them, possibly food, and the toilet hadn't been cleaned properly.There was no working light in the bathroom, the mini fridge has been left open/seals were broken and the ice box had frozen over, so the carpet underneath the fridge was wet. We were left 2 bath towels and a bath mat, no hand towels or wash cloths. There were no soap bars or bottle of shampoo/condition, the soap dispenser in the shower was empty. A jug and coffee/tea/sugar was provided, however the coffee mugs were dirty and there was one dessert spoon, no other utensils. The bed spread had a big stain right in the middle, the sheets and pillow slips were clean thankfully. The bed was on a base with wheels and kept moving away from the wall, underneath the bed was disgusting with dirty socks, rubbish and dust. Unsure of regulations but there was also no smoke detector in the room itself.

Leisure Partner

2/10

Poor

04 Mar 2025

Shona

There was nothing I liked about this accomodation experience. Will send 2 emails
When we were around an hour from our accommodation It said on our itinerary to contact the accommodation to talk to the staff to discuss arrival instructions.

It also says that the office was opened from 8am-8pm. No initial instructions were given by staff at time of phoning ahead as instructed.

Call was pointless as she asked why was I calling…..

she never explained that the office would not be manned.

She also didn’t explain that I was to call her once we got there so that she could take our $15 for parking which I believe is a total rip-off, and should be added to the nightly price of $80 plus $15 making the total tariff $95.

If known it was going to cost $95 for the night I would not have booked.

We got to the front desk, luckily I saw the back door of the building,(no signage) as the hill was too steep to walk down and backup.

we walked through and found the stairs leading to the front desk. Otherwise I would have had to climb a very steep hill to get to our vehicle and for anyone with a walking disability that had booked they would struggle to climb this hill. This information should have been advertised in the AD but it wasn’t.

This info being omitted from the advert is Miss-leading the customer and not giving the customer an opportunity to make an informed decision to book or not.

I rang the bell (not answered), so phoned accommodation number on paperwk. See nxt email

Business Friends

6/10

Pleasant

25 Feb 2025

Trevor

Towels and bedding clean, room clean, but dated and in need of maintenance and restoration.

Leisure Partner

6/10

Pleasant

19 Feb 2025

Tatiana

After hours checking in was easy.

Business Self

8/10

Excellent

16 Feb 2025

Matthew

We knew this wasn't going to be a super flash place. It is what it says it is, a safe and convenient place to stay at a reasonable price.

The room was not super clean, but the bed sheets were. The car park is very tight, but we still managed to get our Toyota Estima in and out. I was surprised at how quiet it was.

Would stay here again, but keep your expectations in check. This is convenient more than fabulous.

Leisure Family

8/10

Excellent

14 Feb 2025

Tayla

Property was good for what we needed.

Leisure Friends

6/10

Pleasant

14 Feb 2025

Talia

I like the walkable location. Nice and close to everything. A difficult to get a response from staff

Leisure Family_with_children

4/10

Poor

14 Feb 2025

Erik

Sprung for the deluxe room, nothing deluxe about it

8/10

Excellent

10 Feb 2025

Nicholas

Happy with my stay and good value for money with carparking option. I was looking for somewhere inexpensive close to the CBD to stay for a couple of nights after driving down from Auckland to Wellington to take daughter to University. They have car parking on site (an extra $15 per night). Good location near the Wellington CBD. The front part of the lodge is an old building. I wouldn't recommend it for a romantic weekend away. The initial walk upstairs to the room doesn't set the mood. But the room was clean, the beds were comfortable, room was big (twin room for my daughter and me), and the shower was hot and pressure was good. Be aware that reception may be unattended and you may need to phone when you arrive and get your key from a lock box. That's the only reason I marked the staff down - because I didn't really see them. It was perfect for what I wanted though. Good value for money even with the extra carpark charge. I'll happily stay there again when University finishes in November. I would probably choose something a bit more upmarket and expensive if my wife came on the trip though. But great location for University Halls moving.

Leisure Family

4/10

Poor

07 Feb 2025

Ting

.

10/10

Exceptional

04 Feb 2025

Raymond

ABSOLUTELY AMAZING

Business Self

4/10

Poor

02 Feb 2025

Paul

While the room looked very clean, the window was cracked and none of the wall lights worked. Also the en-suite was exceptionally small.
But main problem was lack of any staff at all on the premises, so any queries had to be by phone to some other location, even though a sign in the footer said the desk was manned to 9pm.

Leisure Family

8/10

Excellent

29 Jan 2025

Jim

I cannot say it was dirty but it was dusty, things were never moved to clean under an object. But I loved the space in general! The old house! The convenience! The furnishings! The kitchen space! The patio outside the room! Walk to anywhere you needed to go! Spacious parking!

Leisure

2/10

Poor

28 Jan 2025

Nathan

Ripped carpet with nails sticking out that I stepped on, bathroom sink clogged, spa bath obviously not used in a while and chunky bits came out of pumps. Very basic and not clean at all... Not even a power point near bed... Will never stay there again

Self

4/10

Poor

25 Jan 2025

Dave and Claudz

The queen spa unit was rather small and not very pleasurable to stay. Lots of noise, doors opening and closing, everything echoed even the noise outside. 3 lights only one worked. Cleanliness was not at all up to par. Spa bath small and discoloration. Dust everywhere.
I would look to stay only if i was kicked out of home and had no option.

6/10

Pleasant

17 Jan 2025

JOCELYN

Convenient and safe

Business Self

4/10

Poor

15 Jan 2025

Kyan

owner asked us for all our credit card details to register parking kinda fishy.

Leisure Partner

6/10

Pleasant

12 Jan 2025

Benita

The beds were very comforting. But the bed sheeds were dirty, and my whole Body iched. There was mold at the bathroom and the toilett was broken.

Leisure Family

4/10

Poor

11 Jan 2025

Darren

I actually think it was ok for the money- not many other choices at this price in central Wellington over a busy holiday period. The sheets were clean and the bed comfortable. I slept well.
However, I do think the cleaning could be more vigilant- the shower curtain could be washed more regularly and I went to pick up something I dropped so noticed the accumulation of dust, etc under the bed.

Leisure Self

6/10

Pleasant

07 Jan 2025

Joy

Place was okay as we were in transit overnight. supermarket nearby was well stocked and could be walking to. Close to Te Papa. Seemed to be a mix of different buildings and some motels. Tea and coffee facilities in room , simple room but the shower was tops, water good flow and hot,

Leisure Family

4/10

Poor

02 Jan 2025

Simon

Mould in bathroom paint falling off walls smell was poor food stains on bench. Was a lot wrong for price

Leisure Family

6/10

Pleasant

02 Jan 2025

Ajay

Parking was good. shops and restaurants were near by walking distance.

8/10

Excellent

01 Jan 2025

Nikotaake

Good property but likely there's no bin inside the toilet.

Leisure Family_with_children

6/10

Pleasant

31 Dec 2024

Rosie

It is basic accommodation as expected but suited me for convenient location.

Leisure

6/10

Pleasant

31 Dec 2024

Don Darius

Doors share keys

Leisure Family

4/10

Poor

29 Dec 2024

Tony De

Not up to standard overall

2/10

Poor

25 Dec 2024

Jacob

Parking was challenging, reception charged us an additional fee to park despite our high room cost and the vacancy at the motel. The room was not clean, mold above the shower and in the tile grout. Hair and a contact lens still in the shower basin. Toilet seat not secured and roll holder was barely attached to the wall, vanity shelf was not level Room smelled musty, ceiling pants was peeling and not all windows opened for ventilation. We had room 42. Very disappointed, but the location was convenient to downtown.

Leisure Family