BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.0/10Excellent436 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition8.8/10 8.8
Location9.6/10 9.6
Neighborhood9.4/10 9.4
Value8.4/10 8.4
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About U Residence Hotel
Formerly At Home Wellington, U Residence Hotel is a charming boutique apartment hotel in the heart of Wellington's entertainment and cultural district. It offers self-contained accommodations with kitchens or kitchenettes, laundry facilities, and private balconies.
The hotel features 13 rooms, ranging from queen studios to two-bedroom apartments, catering to those seeking a comfortable and unique stay in New Zealand's capital city.
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With a stay at U Residence Hotel, Signature Collection by BW, you'll be centrally located in Wellington, within a 10-minute drive of Interislander Ferry Terminal and Wellington Central Business District.
This family-friendly hotel is 0.1 mi (0.1 km) from Tākina Wellington Convention and Exhibition Centre and 0.1 mi (0.2 km) from Te Aro Pa. Make yourself at home in one of the 12 guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private furnished balconies.
50-inch LCD televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls. Featured amenities include express check-in, express check-out, and luggage storage. Limited parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Childcare
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
10:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
No alcohol served onsite
No front desk
Events/parties not allowed
Guests will receive an email with special check-in instructions
LGBTQIA+ friendly
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets allowed
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Alcohol is not served at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nIf you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately NZD 20 per person
- Nearby parking fee: NZD 35 per night
- Pet fee: NZD 40 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: NZD 35.0 per day
- Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Wellington Central Business District
0.1 km / 0.1 mi
Tākina Wellington Convention and Exhibition Centre
0.1 km / 0.1 mi
Te Aro Pa
0.2 km / 0.1 mi
Te Papa
0.2 km / 0.1 mi
Michael Fowler Centre
0.3 km / 0.2 mi
St James Theatre
0.4 km / 0.2 mi
The Opera House
0.4 km / 0.2 mi
Courtenay Place
0.4 km / 0.2 mi
New Zealand Film Archive
0.4 km / 0.2 mi
Frank Kitts Park
0.4 km / 0.3 mi
Wellington Town Hall
0.4 km / 0.3 mi
Oriental Parade
0.4 km / 0.3 mi
Civic Square
0.4 km / 0.3 mi
City Gallery Wellington
0.5 km / 0.3 mi
Waitangi Park
0.5 km / 0.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1930
- Total number of rooms: 12
- Apartments: 2
- Studios: 11
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Visa Electrón
- City centre
- Bus/Train station
Show 35 more facilities & services
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Laundry service
- Babysitting service
- Bellboy serviceExtra charge
- Smoke detector
- Lift access
- Concierge
- Gym
- Newspapers
- Luggage room
- Toaster: 1
- Oven: 1
- Clothes dryer: 1
- Electric kettle: 1
- Towels and bed linen
- Restaurant
- Smoking areaExtra charge
- Continental breakfast
- LGTBIQ friendly
- Identification card at arrival
- No hen/stag or any other parties allowed
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKING • 1 Bedroom • 35 m²SUI.NM-QN
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathroom: 1
- Wi-fi
- Balcony
- Mini fridge
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
SUITE QUEEN BED NON SMOKING
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-QN
Room amenities
- Hairdryer
- Bathroom: 1
- Wi-fi
- Balcony
- Mini fridge
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO HARBOUR VIEWSTUDIO • HARBOUR VIEWSTU.HV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- HARBOUR VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
STUDIO HARBOUR VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- HARBOUR VIEW
Adult and child limits apply within the room's total guest limit.
Room code: STU.HV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 35 m²SUI.NM
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Single bed 80-130 width, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Balcony
- Mini fridge
- TV
- Hairdryer
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
SUITE NON SMOKING
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Single bed 80-130 width, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Room amenities
- Wi-fi
- Balcony
- Mini fridge
- TV
- Hairdryer
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO BEDROOMS NON SMOKINGFAMILY ROOM • TWO BEDROOMS NON SMOKING • 2 Bedrooms • 55 m²FAM.B2-NM
Room overview
Non-smoking room- Room size
- 55 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width, 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDROOMS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Balcony
- Wi-fi
- Mini fridge
- TV
- Hairdryer
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
FAMILY ROOM TWO BEDROOMS NON SMOKING
Room photos
10 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 55 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width, 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDROOMS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: FAM.B2-NM
Room amenities
- Balcony
- Wi-fi
- Mini fridge
- TV
- Hairdryer
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 55 m²SUI.NM-2
Room overview
Non-smoking room- Room size
- 55 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Wi-fi
- Balcony
- Mini fridge
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
SUITE NON SMOKING
Room photos
10 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 55 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-2
Room amenities
- Bathroom: 1
- Wi-fi
- Balcony
- Mini fridge
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT DELUXE KING BEDAPARTMENT • DELUXE KING BEDAPT.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
APARTMENT DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT KING BED NON SMOKINGAPARTMENT • KING BED NON SMOKING • 1 Bedroom • 65 m²APT.KG-NM
Room overview
Non-smoking room- Room size
- 65 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Balcony
- Mini fridge
- TV
- Hairdryer
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
APARTMENT KING BED NON SMOKING
Room photos
8 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 65 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: APT.KG-NM
Room amenities
- Wi-fi
- Balcony
- Mini fridge
- TV
- Hairdryer
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
APARTMENT THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
FAMILY ROOM THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMS NON SMOKINGAPARTMENT • TWO BEDROOMS NON SMOKING • 2 Bedrooms • 100 m²APT.B2-NM
Room overview
Non-smoking room- Room size
- 100 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width, 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Mini fridge
- Balcony
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
APARTMENT TWO BEDROOMS NON SMOKING
Room photos
10 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 100 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width, 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-NM
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Mini fridge
- Balcony
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 55 m²SUI.NM-3
Room overview
Non-smoking room- Room size
- 55 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Wi-fi
- Balcony
- Mini fridge
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
SUITE NON SMOKING
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 55 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-3
Room amenities
- Bathroom: 1
- Wi-fi
- Balcony
- Mini fridge
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 35 m²SUI.NM-1
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Wi-fi
- Balcony
- Mini fridge
- TV
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityU Residence Hotel
SUITE NON SMOKING
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-1
Room amenities
- Hairdryer
- Wi-fi
- Balcony
- Mini fridge
- TV
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about U Residence Hotel
100
reviews shown
Glenn
Great location but no reception desk.
They got my email wrong so we had no idea how to check in or where to park. Parking was expensive. Construction going on so foyer and lift a bit dirty.
Loose tap and leaky shower hose. Bed was ok but sofas weren't.
Had no milk so bought our own.
They got my email wrong so we had no idea how to check in or where to park. Parking was expensive. Construction going on so foyer and lift a bit dirty.
Loose tap and leaky shower hose. Bed was ok but sofas weren't.
Had no milk so bought our own.
Stephen Joseph
Photos on booking site make it look okay but the reality is dingy and jaded accommodation. Spend you money in a proper hotel.
Rada
Walking distance from a lot of good food, touristy and shopping locations
Wendy
Very clean, apartment A, was a great size. Amenities were just what we were looking for. Thankful for the tea, coffee and milk on arrival❤️
Martin
The main issue was the lack of communication to enable us to gain access to the accommodation. It was only received a couple of hours prior to arrival and only after we chased it. A number of emails were needed before we eventually got the info needed to access the property. Using the lockbox to obtain the key was also challenging.
Eric
No staff present. Washer/dryer malfunctioned
Caryl
I tried to cancel the booking as a family member had a near fatal accident so I clearly didn’t stay at the hotel. Your refusing to cancel and refund means I will never book with Expedia again. You have no heart and no consideration.
Stephen
Great location and preface for dog friendly. Thank you
Colin
Accommodations met our needs during our stay. Amenities were perfect for anyone staying longer than one day.
Sagar
The staff was very rude and shown aggressive behaviour with our family. The bathroom was not clean and upon requesting to check the guy started arguing and shown aggressive behaviour with my family. The manger came and cheked the bathroom was smelling, which she cleaned herself and sprayed fragrance. Overall on requesting a towel to the guy he shouted rudely in the lobby, \" what? Why? There is already a towel I can see in the chair.\" We were three of us in the room and I saw only two towels in bathroom and didn't noticed third one was opposite way in the studio at dining chair.
Helen
Great place, staff very friendly and accommodating. Very clean.
Marty
A terrific value- a very spacious, clean room with kitchen, close to everything, complete with patio (love the fresh air)! Would recommend!
susan
Should have directions for the washer. Also, office hours are only until 5, so make sure you are there. Our room did not lock, so they had to give us a different room. I’m happy staff was still there.
Marilyn
King bed was small, needed updating. Car parking across the road cost $105 but we parked in wrong spot & we’re fined $190 by carpark owner, very expensive for us & the hotel should reimburse us $105 as we didn’t use their specific spots
Sam
Very pleasant expierence handy to plenty of dining and entertainment options
Elaine
Clean room and very friendly staff
Patrick
Nice and well priced
Ana
close to Takina events centre
sacha
Clean. Furniture worn but ok. Friendly staff.
Stacey
Wow what a great stay! Really great Communication from day 1. Clear instructions for parking and accessing keys. The room itself was exactly what we needed, it was clean, tidy and modern and nice! Beds were great. We have everything we needed and really enjoyed our stay there. Would highly recommend. Thanks so much for having us :)
Gary
It’s is everything I need.
Great access to the conference centre
Great access to the conference centre
Mark
In the center of everything. Very large room.
Wendy
Really convenient and great that they took pets. Special touches like having a dog bed, bowl and dog treats!
Room was clean and spacious and comfortable.
Check-in and out was super easy and I got a call before check in to make sure I had everything we needed.
Highly recommend.
Room was clean and spacious and comfortable.
Check-in and out was super easy and I got a call before check in to make sure I had everything we needed.
Highly recommend.
Jade
Great check in, we'd arrived in Wgtn early so were able to drop our bags off which was appreciated. Early check in confirmed by phone call so we could relax before the All Blacks game. Nice clean room, quiet and comfy bed. Thanks 😊
Jude
Perfect location, Very Friendly Welcome!
Apartment has everything you need just a little cold.
Apartment has everything you need just a little cold.
Stuart
Checked out within the hour, this facility was not what we expected, the decor is old and updated, it was clean enough but dingy would be the word i would use
Jimmy
Lacked of heating during winter season is a huge challenge for us. The extra bed was not working fine and sunk almost to the floor.
Philip
very convenient, reasonable price was very windy which made it noisy and hard to sleep
Anne
.
Patricia
Staff was very welcoming! Room was clean, and it was close to many areas of interest.
Munevver
Very comfortable
Location was good and walking distance to a lot of restaurants. Check in after hours was very easy with excellent instructions. Balcony was also perfect for us.
Vanessa
We stayed at the U to visit Te Papa, and it was the perfect location. Room had everything we needed! Was a bit tired, but clean and convenient.
Would definitely stay again.
Would definitely stay again.
Daniel
Not bad
Adam
Good location, no issues, pleasant stay.
Keith
These apartments are in an excellent location, just around the corner from Te Papa and across the road from the waterfront. Lots of nice eateries within a short walk too. The apartment was well equipped with everything we needed for our stay. The balcony had views of the waterfront and was a lovely spot. We would definitely stay here again if coming back to Wellington.
Courtney
Basic, clean facilities in an excellent location.
Lynne
Very friendly staff and great to have our dog come along too
Janet
I booked an extra night.
Nice bright units are one block from waterfront, next door to convention centre and Te Papa museum, and walking distance to everything. Automated check-in but management office is onsite if you need anything. Comfortable bed with good quality linens and all amenities for a short term stay.
Verified traveler
Spacious and Efficient Service
Stayed here with my family of five and it was very spacious and the contactless check-in process was very efficient and convenient. The one bathroom situation was a bit challenging but everything else was fantastic. The in-room washer + dryer was excellent and helpful too. The apartment is also located in a great location within walking distance to many restaurants, shops, and grocery stores. We appreciated the saved parking space across the street but note that it is an open car park area so we did have to be mindful about leaving our belongings in the car overnight. Overall, I highly recommend this place!
Bernard
Full kitchen and laundry in unit. Cute little balcony.
Bo
Really nice accommodation. Big spacious rooms and the manager was very accommodating.
Sharon
Great location, great service.
Jack
Absolutely beautiful place to stay. Staff was very welcoming and hotel room was like brand new. Everything so clean and modern.
Wendy
Great location. Good sized room. Comfy bed and good shower. Nothing more needed!
Kate
Great room. Check in was easy. Staff were very friendly and helpful and location was fantastic.
Room wasn’t very soundproof but thankfully it’s quiet at night so it didn’t cause any problems.
Room wasn’t very soundproof but thankfully it’s quiet at night so it didn’t cause any problems.
Derrick
Location is absolutely the best, as it is only a block away from the waterfront, attractions, and many, many restaurants and bars. Staff are all professional and accomodating above and beyond. However the room furnishings are somewhat lacking, with things like luggage racks and desks missing, and no power or USB outlets where they would be most useful At night, the bedroom rattles with the sound of machinery, which goes silent in the morning. There is also no view from most of the balconies, but just having a balcony right by the water is nice
Weiran
Clean place. Nice management. Everything restocked well. Walkable to a lot of dining options. 5 mins walk to bus station that can take you around the city.
Lorraine
The room was great, heaps of space, modern,all the facilities you would need. Very close to walk to anywhere in central Wellington. I was initially unsure about entry procedures but it was easy. Parked across the road in Hotel park, it was only a 2 minute walk to hotel. Overall a place I would recommend. Thanks.
Lu
Close to Te Papa and the waterfront. Quiet room considering its location. Room was pretty run down though, needs some TLC.
Karen
Great size apartment. Perfect for our family trip to Wellington
Dean
We stayed at U Residence Hotel on our road trip to Queenstown and on our return. We absolutely loved this place and we were travelling with our wee dog who was able to stain our room. It was extremely clean, warm and the location is amazing, both for food and to the Ferry. Check in was easy and contactless. Definitely will stay here again with or without dog.
Jesse
It is advertised as a hotel, but is actually more like serviced apartments. No parking, no checkin desk etc, no dining.
Andrea
We had a great stay - it was cool having our little dog stay with us.
Suzanne
Great boutique hotel
Amazing location to waterfront and Courtney place. Great balcony overlooking Wakefield st. Super comfy bed. Great space inside apartment. Some furniture looking a little tired. But overall exceeded expectations
Bruce
Convenient location very close to TePapa
Maree
Handy central city - tidy and generous room with nice layout
Fleur
Disappointment is a nice way of putting my stay at U Residence, Wellington. Online it says the hotel is 4 stars that unfortunately is a joke. Let’s start dishwasher doesn’t work, smoke butts and ash tray on balcony, no pen or paper to write on. Couldn’t connect to the wifi. One rubbish bin that was the size of a peg basket and no refil rubbish liners for when full. No soap. No vacuum cleaner, had a washing machine but no instructions or powder and no line to put clothes on. The shower bottom was uneven and slippery, my 70 yr old dad whom I stayed with slipped over while getting in. Also says pet friendly, no where for your pet to get outside no courtyard had to walk over 1 km for my service dog to wee each time. No stairs to access only a dirty lift. The doors are difficult to unlock and heavy. I was told the hotel had limited parking so asked as a disabled person for parking and the hotel has actually no parking at all it’s inside a shared building. We checked out at 7:30am because of all these factors it was an awful nights stay. I really am wanting a refund because it ruined our entire trip to Wellington and was not worth the money spent. It felt more like a brothel than anything else. I found it hard to give it 1 star. Very misleading online. Also said has sound proof walls that’s not true we could here everyone come and go and both sides of our room shower and use the toilet. Toilet paper was 1 ply but so thin you couldn’t even get it off the roll properly. Refund pleas!
Nicholas
I found it disappointing. It is more like an AirBnB than a hotel. I wanted interaction, someone to recommend restaurants, arrange a taxi, etc. Instead I got a ‘contactless’ reception - otherwise known as a key lock box !!!
Disappointing. If you want a hotel with staff, book somewhere else.
Disappointing. If you want a hotel with staff, book somewhere else.
Greg
Was rear to stay close to ferry terminal for early sailing in morning. Also having no time pressure arriving to get key great for travel.
Verified traveler
Great stay - Superb Location
Perfect location for Wellington sightseeing - next to new convention centre, 2 minutes walk to Te Papa and the waterfront, 3 minutes walk to nightlife in Courtenay Place
Grant
Close to lots of Wellington things.
Great location for Te Papa, Michael Fowler Centre & the New Convention Centre. Comfortable room with kitchen, close to supermarket if you want to supply your own food. Good blackout curtains, bed comfortable but would have preferred a King (there is plenty of room for one). Air Con for heating works well. Watch out for the small lip when getting into shower. Nespresso coffee machine down the hall very handy. Doesn't have Sky TV NZ but its still a good smart TV. Just remember this is a single floor hotel with no reception sk you cant leave your bags there early or after checking out. Te Papa Museum has pay for bag lockers until 6pm. Slightly cheaper than near by hotels.
Juan Carlos
Was a bit difficult to check in as I arrived late. I did not have internet with me so I had to ask a passer by to help me ring the manager. It took some time to do this and was stressful. The property itself is situated very conveniently, though my room was a bit outdated and dark. Washing machine is great and I appreciate having this feature.
Verified traveler
Everything is fine; A dishwasher and a laundry machine are equipped in the room and powder is supplied. A fire evacuation drill was held during our stay; It showed this hotel was reliable.
Vincent
Like the freedom in the apartment, instand heater. It will be perfect if the property can orivide free parking for the guests. 😀
Haydn
Great location, spacious & tidy.
Verified traveler
Bad experience with both hotel and hotels.com
I never post reviews, even if I've had a bad experience, but making an exception. Room seemed ok at first but the bed completely fell apart as soon as I laid down. Has wooden slats which I tried to fix but the attachments were broken so it kept falling apart. Ended up pulling the mattress off and sleeping on the floor. Everything is contactless, including check-in, so no one to contact. Ran into to the manager the next morning who was apologetic but refused to even provide a partial refund. Hotels.com was not at all helpful and simply said there's nothing they could do if the manager refused. At the least, hotels.com should be able to confirm that basic features, like safe hotel beds, are available in the hotels they have on their site.
Rod
Nice very central to the city , although the shower is really bad , no pressure and very hard to set the correct temperature
Murielle
I arrived after hours and couldn’t get into the building. There is no lobby and the room manager was not answering. I had to make a few calls to get the code into the building. Key was left in a lock box. I had booked the room specifically for the washer and dryer. The washer wasn’t working and the dryer didn’t dry the cloth. Bad experience, don’t stay there!
Ursula
Central and close to all the shopping, food places and transport e.g. buses, that we needed. Also very close to Te Papa and waterfront which were places we wanted to visit. Small room but had what we needed for short stay. The outdoor balcony was important to us to have small outdoor space and fresh air. Staff were helpful and friendly.
Jocelyn
Value for money
Celeste
I like the idea of allowing the pet to stay in the hotel with the owner.
I also liked having a complete furniture or household that i can used while staying.,😊😊😊
I also liked having a complete furniture or household that i can used while staying.,😊😊😊
Theresa
Great location close to town
Tina
Close to city central
Zeyad
Lovely staff and reasonable price.
Central and convenient location.
Oldish property and furniture.
Cleanliness can be better.
Central and convenient location.
Oldish property and furniture.
Cleanliness can be better.
rebecca
Entry Challenge
We chose this hotel because of its close proximity to the cultural museum - which by the way is a must see. We are an older couple and had a very difficult time
with the contactless registration and entry. It was a frustrating start but the person in charge was helpful when we finally met him. The room itself was OK and there was plenty of space. There was a balcony but it was cold we didn't use it besides there really wasn't much of a view and there was construction going on nearby. The room was fairly clean And the amenities were nice. This was the only place though on our entire trip of 40 days where we opened the refrigerator and the milk was curdled. Not a very good attention to detail by whoever worked the room. The location was excellent. I thought the bed was super comfortable but my husband had a very hard time sleeping. We will probably look at other places next time in Wellington.
with the contactless registration and entry. It was a frustrating start but the person in charge was helpful when we finally met him. The room itself was OK and there was plenty of space. There was a balcony but it was cold we didn't use it besides there really wasn't much of a view and there was construction going on nearby. The room was fairly clean And the amenities were nice. This was the only place though on our entire trip of 40 days where we opened the refrigerator and the milk was curdled. Not a very good attention to detail by whoever worked the room. The location was excellent. I thought the bed was super comfortable but my husband had a very hard time sleeping. We will probably look at other places next time in Wellington.
Verified traveler
NOT pet friendly!
Steve
Unfortunately no teatowel to dry the dishes and the all the tea bags were wet and couldn't use them , road noise was loud but otherwise location was great
Sharon
Quiet, very good staff. Easy going
Shivantika
Many facilities provided, comfortable and great service by Anuradha! Cheers
Jack
I stayed on Sunday night. 28th August. I usually stay here a lot and never had any problems but had a terrible stay. 2 large parties where happening at once out of different rooms. They were loud all night and no one did anything or even ask them to turn the volume down. I didn’t sleep at all because of the noise and it was a terrible stay.
Alex
Service from U Residence was good - after the 5 emails from Expedia! Unfortunately the car parking ticket was not there. The windows either are not sealed or need to be resealed as the wind blew straight through the whole night
Marie
Close to tepapa
A Ram
Great location near Te Papa. Spacious. Some staffs were friendly and helpful. Every time I was entering or exiting the building, there were smokers by the building entrance. Air condition unit was loud. Some amenities in the room were not very clean (badly stained cup, rusty soap dispenser in the wash basin, etc) and hot water was poor in pressure. After-hour over-the-phone check-in staff was accessible and helpful. Check-out was inconvenient. Expedia website states that the reception opens at 8am but no one was available. When called the number, I was told that the reception opens at 9am and was told that reception was on the ground floor which was not the case. The reception was at the opposite end to the entrance to the hotel part of the hallway and was not sign posted well. Staff was slightly late but was very helpful and friendly.
Stuart
Do not stay here!! The place is really tired and overpriced. It is advertised as having a gym but they don’t give you access to it, it’s noisy when it’s windy and the shower is either freezing or scalding hot; either option has no water pressure!!
lyn
Decent sized room, bigger than a normal hotel room, lovely balcony and very quiet. The only disappointment was the shower, it took 5 mins for it to warm up (there was a sign advising this) and only dribbled out.
michael
Great location, staff were friendly and very helpful
Ben
Corridor was really smelly. Room was very sparse for the price
Rex
This was in walking distance of everything we went to see.
Cristina
Excelent place to stay in Wellington cbd
Lloyd
Everything about it was okay
Vanessa
Great place to stay, small on one floor and contactless check in.
Scott
The room and service was excellent. Friendly staff, clean room and everything worked. Will definitely return.
martin
No WiFi available the WiFi name never appeared on WiFi network on my phone and internet only available in certain areas of the room as were dead spots in room, no Netflix available on TV as not available to connect because TV had no network to connect too even though your website say there was, no milk available for hot drinks. Tv Remote in bedroom didn't work had to turn TV on and of on the actual TV itself. The building that was been built next door had bright lights on all night but there was no one working there overnight.
Samantha
This was our first time staying at the U Residence and we were there for 2 nights. Arriving out of hours, clear instructions of accessing the hotel and room were sent out prior and the key was easily retrieved from a safe and secure lock box.
The Hotel is situated in a great location, close to Te Papa, Courtenay Place and the Waterfront and is also dog friendly. The room and bathroom were both large and clean.
Nice touches were the complimentary extra towels, basic cooking seasonings, additional bathroom supplies and coffee maker with coffee refills available to all guests in the main hallway at anytime plus the two bath robes, thriving flowering plant and fresh milk in the fridge in our room.
The only niggles were the shower hose/nozzle which was splitting so the water pressure was very low plus a constant on/off noise throughout the night outside of our room. (These we addressed with the housemaid when we checked out, so hoping they are resolved before our next stay!) I would highly recommend this Hotel and we will definitely stay here again.
The Hotel is situated in a great location, close to Te Papa, Courtenay Place and the Waterfront and is also dog friendly. The room and bathroom were both large and clean.
Nice touches were the complimentary extra towels, basic cooking seasonings, additional bathroom supplies and coffee maker with coffee refills available to all guests in the main hallway at anytime plus the two bath robes, thriving flowering plant and fresh milk in the fridge in our room.
The only niggles were the shower hose/nozzle which was splitting so the water pressure was very low plus a constant on/off noise throughout the night outside of our room. (These we addressed with the housemaid when we checked out, so hoping they are resolved before our next stay!) I would highly recommend this Hotel and we will definitely stay here again.
Verified traveler
Very good, comfortable and roomy
Verified traveler
Excellent location easy walking distance into town . Helpful accommodating staff
Verified traveler
It was a lovely big room and nice and clean
Verified traveler
Room was warm, bed was comfortable, room was clean was a very pleasant stay!
Robert P
Great central city locatiin
Great central city location
Verified traveler
No fuss check in and check out. We arrived late and night and were able to walk straight into a clean, spacious hotel room. Chinmay even left a personal note wishing us a lovely stay!
Location & surroundings
U Residence Hotel
181 Wakefield Street, Wellington, New Zealand
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U Residence Hotel
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