Name: InterContinental Wellington
Address: 2 Grey Street, Wellington, 6011, NZ

10/10

Exceptional

18 Jul 2026

Jonathan

better signage from and to basement carpark to get to lifts

Partner

8/10

Excellent

14 Jul 2026

Lynn

Convenient location. Large room (in need of refurbishment) Good breakfast. Good value.

Partner

10/10

Exceptional

11 Jul 2026

Gillian

Fantastic comfortable stay. Breakfast was delicious, lots of choice. Friendly and helpful staff. We hope to stay again if we are back in Wellington!

Partner

10/10

Exceptional

05 Jul 2026

Tiana

Most comfortable beds I’ve ever slept on, staff were very friendly and helpful.

Partner

10/10

Exceptional

03 Jul 2026

Demi

Got stuck in Wellington due to the terrible weather and had the coziest, dreamiest stay.

Self

6/10

Pleasant

30 Jun 2026

Andrew

Bit dated , needs refurbishment!!
Disappointed , as rated as 5 star luxury hotel and cost to match !!

Self

10/10

Exceptional

28 Jun 2026

Michael

Thanks for the continued follow ups and efforts to make us happy.

Warm Lobby on very cold days.

Partner

10/10

Exceptional

26 Jun 2026

Demi

Very spacious and comfortable.

Self

2/10

Poor

22 Jun 2026

Chungbin

Haha this is not a 5star hotel. Don't expect much.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Jerome

Great waterfront location

Partner

8/10

Excellent

07 Jun 2026

Dale

Lovley stay amazing sleep

Partner

10/10

Exceptional

05 Jun 2026

Shane

Great all-round hotel to stay in

Self

8/10

Excellent

01 Jun 2026

Karmen

Housekeeping posed my daughters soft toy rabbit on her bed. Very cute and much appreciated

Family_with_children

10/10

Exceptional

31 May 2026

Shane

Always a great hotel to stay in when travelling to Wellington,
Great central location and everything about the hotel is excellent

Self

8/10

Excellent

30 May 2026

Miles

The bed wasn’t great. Had a ‘mattress topper’ that constantly slipped during the night because it seemed to be too small for the bed, which was annoying. On 2nd night I wanted to remove it and revealed a very stained mattress underneath.

Everything else was ok. If I’d booked a more budget friendly place I’d have been perfectly ok with it, but we paid a lot to stay here for a bit of a treat so it felt a bit disappointing that the room was so average.
Staff were fantastic and the bar etc was super.

Partner

10/10

Exceptional

28 May 2026

Matthew

Beautiful pool and spa area. Friendly staff,
convenient location, very comfortable beds and a lovely buffet breakfast made for a very enjoyable two day stay.

Partner

10/10

Exceptional

18 May 2026

Kirsty

Love the clean room and comfy bed and the service, parking ur car away for you and getting it out when u need it. Wonderful place to stay will be back again.

Partner

10/10

Exceptional

16 May 2026

Wayne

It's always a great stay at the Intercontinental Hotel and Wellington is no different.

First class rooms and amenities with friendly staff service to match!

Always happy to highly recommend a stay at the Intercontinental.

Partner

10/10

Exceptional

16 May 2026

Sara

Staff were super friendly and the breakfast was delicious. Can't wait to come back! A wonderful stay.

Family_with_children

10/10

Exceptional

14 May 2026

Wayne

It is always a fantastic, first-class stay at Intercontinental Hotels and the Wellington is no different.
We received a free upgrade (big Thank You!) and the room was superb!

Service was outstanding and we are looking forward to our return in a few nights time!

Partner

10/10

Exceptional

11 May 2026

Rory

A

10/10

Exceptional

10 May 2026

Samantha

I loved how luxurious it felt and how the staff were very welcoming.

Partner

8/10

Excellent

30 Apr 2026

Angelina

Perfect location for restaurants, waterfront, 5min walk to TePapa. Comfy beds, nice rooms. Good breakfast. Friendly staff. Great for hotel carparking also. We had a great family weekend away.

Family

10/10

Exceptional

26 Apr 2026

Tracey

Absolutely wonderful! Comfy bed and great executive lounge. Super friendly staff. Shower needs a little more powerful water supply but that was my only small issue.

Partner

10/10

Exceptional

25 Apr 2026

Linda

A early check in availability made a huge difference to my stay. Thank you.
The room and bath room were clean and equipped with all I needed.
The staff made an extra effort to ensure I received an important telephone message (phone, text, AND note under the door)
Thank you

Friends_and_family Friends

6/10

Pleasant

19 Apr 2026

Richard

Good location

Friends

10/10

Exceptional

15 Apr 2026

Vaseeharan

Modern and clean room and bathroom

Family

10/10

Exceptional

11 Apr 2026

David

Good central location for the dockside. Breakfast was good and could order separately. Very comfortable bed

Self

10/10

Exceptional

07 Apr 2026

Petelo

Perfect

Family_with_children

10/10

Exceptional

05 Apr 2026

Remela

Always a pleasure to stay at this hotel.
We didnt spend much time in the hotel this trip, but its nice to return to a great hotel after a long day and its in the heart of the CBD

Partner

8/10

Excellent

04 Apr 2026

Susan

Comfy bed. Clean and tidy room. NIce facilities. Friendly staff.
Breakfast not very good especially for an Intercontinental hotel.

Partner

10/10

Exceptional

02 Apr 2026

Rebecca

Great hotel. Very clean, excellent amenities and location. Highly recommend.

Self

10/10

Exceptional

30 Mar 2026

Rajnish

Good stay as the hotel is right at the city centre with all good spots around !
Smiling and courteous staff !
Delicious buffet breakfast with added service to order some specialities at the table !

Partner

10/10

Exceptional

24 Mar 2026

Penny

Loved this hotel. It delivered a fantastic hotel stay in a great location

8/10

Excellent

20 Mar 2026

Judyth

Clean but small room. Well appointed and comfortable bed

Partner

10/10

Exceptional

17 Mar 2026

John

Everything was good

Partner

8/10

Excellent

10 Mar 2026

Jacqueline

Good central position, nice and quiet rooms, comfortable bed just let down slightly by the staff.
We hung both towels up for reuse but they took them anyway and only left one, asked early evening for a second towel but it didn’t turn up until the next morning. Breakfast was nice they don’t clear used plates etc away until your table is covered, not what I’d expect from a 5star hotel.

Partner

4/10

Poor

09 Mar 2026

Marilyn

The king size bed was TERRIBLE! The mattress had a 3” pad that the sheets never stayed tucked in. It was like sleeping on a pile of loose sheets. It felt terrible under the covers. We would never stay at this hotel EVER!
House keeping was not good at all. Never left enough toilet paper or tissues. Never restocked the small creamers in the mini fridge.

Partner

10/10

Exceptional

09 Mar 2026

Beata

Couldn’t ask for better in every way

Self

8/10

Excellent

04 Mar 2026

Kirk

Great location, beautiful lobby but the room on the 2nd floor was dusty. Dusty baseboards, the TV screen was so dusty that I could write “dust me” on it with my finger and visibly see it. The glass credenza under the TV was dusty and the shoe/luggage storage had dust piled in the corner about 5 inches across. The bed was comfortable and the bathroom was nice, but definitely needs a cleaning.

Family

10/10

Exceptional

01 Mar 2026

Lisa

All was great

8/10

Excellent

28 Feb 2026

Jervis and Veronica

Location is great

Partner

10/10

Exceptional

22 Feb 2026

Xitij

Amazing ! We saw the new years fireworks :)

10/10

Exceptional

13 Feb 2026

julie

Comfy bed, clean room, excellent gym.

8/10

Excellent

09 Feb 2026

Andrew

Clean spacious room with lovely view of harbour. Close to centre of city and transport as well as quay front. Staff friendly and helpful.

Leisure Partner

4/10

Poor

09 Feb 2026

Jaden

The check out person asked how my stay was and I said “ok” but she didn’t follow up with me. Felt like it was a robotic question with no real intention to know how my stay really was.

The building is just old and worn.
The vent in the bathroom was loud.
Carpet in the room was old.
The interior was lack lustre.
Sound proofing of the room was weak.

The pool area was enjoyable and staff were friendly and helpful

Leisure Self

10/10

Exceptional

07 Feb 2026

Jorge

Great location… the club access is not gair to yhe rest of the guests.. price to get in is bery high

Leisure Self

10/10

Exceptional

07 Feb 2026

Alex

Great hotel in a great location. Excellent amenities and the best is the Byredo Cap D’Afrique soap and hand cream.

10/10

Exceptional

04 Feb 2026

seth

Wonderful staff, very clean, terrifically located, spacious rooms with excellent linens and towels. Wonderful bathroom products and excellent shower water pressure. Definitely recommended!

Leisure Friends

10/10

Exceptional

01 Feb 2026

Paul

The room and amenities were very good. All the staff were friendly and professional.

Partner

10/10

Exceptional

30 Jan 2026

ian

Excellent staff and facility

Leisure Partner

10/10

Exceptional

29 Jan 2026

Constance

From ease of check in to check out, the stay was flawless. Friendly professional staff and clean comfortable rooms contributed to our enjoyment. The pool was lovely and the hotel walkable to restaurants, museums, and shopping.

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Carron

Every part of our stay was faultless! Easy access to the Hotel with valet parking, taking all of the parking stress away.
Our room was spotless & all staff were attentive & happy to help.
We had breakfast on the morning of departure & that too was really stand out.
Thank you, we will be back most definately 👍

Leisure Family

10/10

Exceptional

16 Jan 2026

Gillian

Great stay. Friendly attentive staff, great room, very clean and the most comfortable bed ever. Good location.

Leisure Partner

10/10

Exceptional

16 Jan 2026

Mel

Friendly staff lovely hotel. My only comment is that if reception says they will phone when the room is ready they should do so but otherwise would stay again.

Partner

10/10

Exceptional

14 Jan 2026

Francesca

The hotel was undergoing some renovations so the staff was very accommodating. It was not disruptive at all. It’s a spacious room in a great location.

Leisure Self

10/10

Exceptional

14 Jan 2026

Michelle

Nice quiet room, super friendly staff

10/10

Exceptional

14 Jan 2026

Sarah

Hotel was lovely and we had a really great stay.

It appears to have had a renovation recently (stayed Jan 2026) and the room was really well equipped, comfortable and clean. Staff in the main hotel were excellent.

The service at breakfast in the GPO cafe was a bit manic and disorganised, and the layout feeling a bit cramped contributed to that feeling of chaos at peak breakfast time with customers and staff all trying to move around.

Partner

10/10

Exceptional

14 Jan 2026

Aleta

Clean room. Location within walking distance of shopping and other restaurants. Quiet hotel room

Leisure Family

6/10

Pleasant

12 Jan 2026

John

No one at the front entrance when we checked in

8/10

Excellent

07 Jan 2026

Puk

Room
Service
Pool
Staff

10/10

Exceptional

07 Jan 2026

AE

Great

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

AE

Great customer service and stafff esp front desk and concierge even when our room had a power blimp moved rooms fast and efficiently and great to accommodate us and family especially thanks to Jessica at guest services

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Sungho

Clean

10/10

Exceptional

29 Dec 2025

Eluisa

Healthy breakfast

10/10

Exceptional

27 Dec 2025

Craig

We really enjoyed the Intercontinental club - the chef and attendants there were so nice and inviting. They made the stay and our visits to the club - for breakfast, tea time, drinks and appetizers - so relaxing and enjoyable.
The room was very clean and gave us a comfortable night's sleep.

Leisure Family

10/10

Exceptional

26 Dec 2025

WAYNE

Room was spotless staff were very accommodating

Partner

4/10

Poor

20 Dec 2025

Isaac

The hotel is under construction I would not recommend staying here right now.

10/10

Exceptional

19 Dec 2025

Joey

Great

8/10

Excellent

17 Dec 2025

Adam W

Great sleep in a nice room. Breakfast area is under construction, so it is held in a large ballroom which is a bit sterile and cold first thing in the morning. The lobby is also under construction. But otherwise was fine.

Business

8/10

Excellent

17 Dec 2025

Todd

Stay was very brief but everything was fine

8/10

Excellent

10 Dec 2025

Tammi

This is a very nice hotel. The room was very nice and bed very comfortable. It was located near the shops and restaurants so very convenient. Staff was nice but didn't have that wow experience we had with some of the other hotels on our trip. We will definitely stay again.

Leisure Partner

10/10

Exceptional

09 Dec 2025

Stephanie

Great room, easy walking distance to town, overall a good stay!

Leisure Partner

10/10

Exceptional

06 Dec 2025

hyunkyung

all things are perfect

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Tim

Room was great
Friendly and helpful staff on check in however we were not aware that hotel was being renovated in some areas therefore as we arrived very late due to delayed ferry it was a little confusing. Staff were very helpful with check in, parking and luggage.

Partner

8/10

Excellent

03 Dec 2025

Al

Just fine, not great.

8/10

Excellent

03 Dec 2025

Michael

Very comfortable room and nice staff.

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Darren

Awesome stay, the room was superb.

Business_and_leisure Partner

10/10

Exceptional

29 Nov 2025

hyunkyung

amazing bed, staffs

Business

10/10

Exceptional

16 Nov 2025

jacqueline

A cheery welcome from the super smart and cheerful concierge and my bags in the room before I got there. Stylish and large room and exceptionally comfortable bed. Deep carpet, plenty of amenities,spotlessly clean bathroom, in all a touch of luxury whilst on the road and charming staff, each one.

6/10

Pleasant

16 Nov 2025

Shawn

Nice clean accommodation. room in good condition, but honest nothing special.

Business_and_leisure Partner

6/10

Pleasant

08 Nov 2025

Craig

Under renovation didn’t know this when we booked it otherwise would not of stayed there charged way more than in was worth paying for will never recommend or stay there ever again

Leisure Partner

8/10

Excellent

01 Nov 2025

Graeme

Good

Partner

10/10

Exceptional

29 Oct 2025

Collette

The only thing I can fault is that there was a long curly hair on our shower toiletries when we checked in…. Honestly everything else was so amazingly perfect the hair was forgiven and forgotten!

10/10

Exceptional

25 Oct 2025

Raymond

Convenient location, comfortable beds, roomy bathroom. Very helpful staff. A wonderful stay.

4/10

Poor

18 Oct 2025

Catherine

For the price and naw it is prettty noisey and under going renovations. Beds aren’t great either

Business

10/10

Exceptional

13 Oct 2025

Robyn

Excellent customer service and beautiful hotel to stay at, highly recommend

Leisure Family

8/10

Excellent

06 Oct 2025

Kym

Overall excellent but I recommend some safety features in the Shower area...perhaps a handle, as the floor gets very slippery easily..maybe a nonslipat?Otherwise no problems!

Leisure Self

8/10

Excellent

28 Sep 2025

Victoria

The hotel is clean and the room was very nice. There were glitches both at check in and check out. The mini bar charges were incorrect

10/10

Exceptional

28 Sep 2025

Malcolm

Good

8/10

Excellent

27 Sep 2025

Julie

Loved this hotel for just being a good hotel; Reasonable pricing, comfortable beds and pillows, helpful attentive polite staff, lovely bathrooms with products loved by Victoria Beckham, pool, spa, sauna, plunge pool.
Looking forward to the ground floor being finished. Then it will be a 10/10

Leisure Partner

10/10

Exceptional

25 Sep 2025

David

Great hotel

Leisure

8/10

Excellent

15 Sep 2025

Vicki

The hotel pool was lovely.
I was not notified about renovation work which meant the bar and restaurant were out of action.
Dirty dishes outside my door, and a mini bar with nothing in it!
The 20 dollar voucher was a fair gesture but i would have booked another hotel if i had of known about the work going on.
I like to have a drink in the hotel bar, as a woman travelling on my own i feel more comfortable doing this. No mini bar either.
Not very 5 star!

Self

10/10

Exceptional

31 Jul 2025

Verified traveler

AWESOME

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

Anna

Beautiful hotel very central, walking distance to everywhere, great amenities, comfortable beds and beautiful rooms.

Leisure Friends

8/10

Excellent

27 Jul 2025

Anna

Excellent property. Although renovations being carried out, these didn't really affect our visit. Pleasant plentiful buffet style breakfast. Convenient car parking underground

Leisure Partner

10/10

Exceptional

14 Jul 2025

Ian

Hotel review.

This Hotel is going through some restoration's at this time, check-in staff are doing a fantastic job with very limited room to operate in. All staff were excellent, even the lady that cleans the room asked if there was anything more she could do. overhaul a really great Hotel in the Heart of Wellington city. Very clean, and very well run.

Friends_and_family Family

6/10

Pleasant

09 Jul 2025

Guillermo

We had a premium king room with a water view. The restaurant on site was closed. We were really looking forward to eating there and wouldn’t have booked if we knew that ahead of time. The staff was amazing - check in, concierge, laundry pickup, towel drop off, etc.

The bed was comfortable. The other furniture was…odd. It was like someone had dropped off furniture without checking to see if it fit in the room. There was one desk/counter after the kitchenette that we placed one suitcase on. At the end of the tv cabinet was another desk, and we placed the other suitcase there. This desk was in 2 feet in front of the corner window. There is nowhere else to put suitcases. Right next to that is an odd round table where they thoughtfully placed 2 bottles of water. To get at the curtain behind the desk, you have to move the table! Next to that is a loveseat placed three feet in front of the bayside window. It was all so strange. I shoved the loveseat against the window. My husband thinks it was so you could get at the long curtains. I think all they have to do is put shorter curtains.

The bathroom shower has a rain head and a handheld. If you stand under the handheld, your butt is up against the metal hose & the rain head drips cold water on you. If you use the rain head instead, the pressure is too weak to penetrate your hair. Unless you’re bald, like my husband. The tile floor is slippery. The toilet is a wall push button which caved in our last day.

Leisure Partner

6/10

Pleasant

06 Jul 2025

Ihsan

They had some renovations happening so 3am they turn generator just outside our room it was very noisy we could not sleep at all.

Service was great but due to generator nioce going for few hours ruined our stay.

10/10

Exceptional

06 Jul 2025

Robyn

Concierge….first people you see when you arrive….friendly, chatty, service with a smile and ready to help with anything you might need. Thankyou the Concierge team. Apart from the renovations going on….the hotel is still the best stay in Wellington and staff, can’t rate them any better.

Leisure Partner