Quest on the Terrace

6/10

Pleasant

08 Mar 2026

william

Staff excellent parking abominable nothing larger than a fiat 500 would fit
Location close to shopping & restaurants

Partner

4/10

Poor

08 Mar 2026

Murray

The room layout was extremely small and nothing like the photos. The room even had steps inside with no railings, which would be dangerous for elderly guests and was difficult for me with very sore legs after climbing a volcano.

The washer dryer machines also did not work. We tried two rooms and the drying function failed in both.

There was also no reception staff when we arrived at around 4 pm, which made check in difficult and left no way to raise concerns about the room. The listing felt like false advertising.

Friends_and_family Friends

6/10

Pleasant

02 Mar 2026

Deborah

We stayed in a two bedroom apartment on level 13 and it had two steps in the entry/lounge to negotiate. The floors creaked and groaned whenever we moved. The carpets in the hallway were uneven and patched.

Friends_and_family Family

6/10

Pleasant

20 Feb 2026

Brett

Room was small and dated but comfortable.

Self

10/10

Exceptional

18 Feb 2026

Kameron

Great late checkin instructions. Great to have a washer and dryer in the aparment. Very clean and great location.

Partner

6/10

Pleasant

16 Feb 2026

Abi

No AC. No carpark available despite requesting it.

Leisure Family

6/10

Pleasant

05 Feb 2026

donna

We had a comfortable stay , room was tidy and clean . 3 stars really relates to the maintenance of floors are so creaky in the room , position of the towel rail and toilet roll holder is in a terrible position making using the toilet a very cramped space for even the smallest person.

Leisure Family

8/10

Excellent

04 Feb 2026

Nora

Staff were amazing. Location is not bad. There is a step in the middle of my room that management said they cannot change. Also the pool at the associate gym was under maintenance. Wish they had specified the opening months so guests will not be disappointed.

Leisure Partner

6/10

Pleasant

23 Jan 2026

Anne Marie

Clean room in a central location. Overlooking motorway so very noisy when door was open. No aircon just a fan with limited space to place it.

Business Partner

8/10

Excellent

21 Jan 2026

Jason

Room was very clean and spacious enough for my son & I during our stay in Wellington. Didn’t realise the pool was in a separate building down the road, or that the elevator doesn’t go all the way down to the basement carpark. Being on the terrace right next to the motorway - can get quite loud into the evening/early morning.

Leisure Family

10/10

Exceptional

09 Jan 2026

Anaru

The room was very clean but what stood out was the staff were very accommodating and their communication and service was outstanding

Leisure Partner

8/10

Excellent

05 Jan 2026

Anne

Very nice helpful staff member

Leisure

6/10

Pleasant

27 Dec 2025

David

Th staff were excellent, the room was clean. The main issue is that the double bed could only be reached from one side which for older people is a problem. Car parking worked well and the central location was also very good.

Leisure Family

8/10

Excellent

16 Dec 2025

Pru

Staff very helpful and pleas

6/10

Pleasant

28 Nov 2025

Julia

The property always a bit tired and road noise

Business Self

6/10

Pleasant

21 Nov 2025

Campbell

Staff were excellent. Room was good but on the smaller side. Steps in the room were hazardess.

8/10

Excellent

25 Oct 2025

Janet

Had a great stay, close to everything I needed and very quiet, so great sleep.

Leisure Self

6/10

Pleasant

23 Oct 2025

Debbie

No parking free and first room was not clean and felt like it was going fall apart

Business Self

8/10

Excellent

22 Oct 2025

Phyllis

I wish i had balcony

Family_with_children

8/10

Excellent

28 Sep 2025

Raeleen

Perfect for a short stay.
Helpful staff and great accommodation.

Leisure Partner

10/10

Exceptional

25 Aug 2025

Chris

Central and well priced

Leisure Self

6/10

Pleasant

23 Aug 2025

Phil

Stayed 2 nights. The staff where friendly and extremely helpful and accommodating. Had the room cleaned and serviced after the first night, which was nice to come back after the day out. However a few things for anyone wanting to stay here. The pool facilities are not at the hotel but a 2-3min walk doen the road which is a independent gym facility. The room which i was in was on the 7th floor but was still quite noisy from traffic and construction from next door. The room was clean and tidy, but very dated and tired. The room layout and steps inside the room apartment was just odd, felt a little disppointed, but maybe should done a bit more research before booking.

Leisure Self

8/10

Excellent

17 Jul 2025

Josephine

Nice stay, roomy

Business_and_leisure Self

6/10

Pleasant

13 Jul 2025

Jess

Great communication, the rooms were clean. But of a smell in the corridor but when in our rooms then we couldn’t smell it. I didn’t look at the website properly and didn’t realise that the pool wasn’t onsite.

Leisure Family

10/10

Exceptional

08 Jul 2025

Fleur

Great CBD location, helpful staff, clean room with all amenities.

Leisure Partner

10/10

Exceptional

15 May 2025

Grant

Staff were great and very accommodating

Leisure Partner

10/10

Exceptional

06 Apr 2025

Kevin

Nice stay apartment

Great stay ice apartment

Partner

6/10

Pleasant

18 Mar 2025

Abigail

Parking is a nightmare - very tight spots! Good to have washing machine in the room but dryer is not effective. No pool as advertised on photos at this property. Location is good but you need to get a lift down to the street level across the road.

8/10

Excellent

15 Mar 2025

David

Stsy at Quest Hotel, 120 The Terrace

The staff were very helpful and the rooms clean. The reason why this does not get five stars from me is the lack of double glazing as it can be noisy in the CBD due to construction and refuse collection.

Self

6/10

Pleasant

17 Feb 2025

WAYNE

Very friendly and helpful staff.
No air-conditioning so room was very hot.
Kitchen and bathroom are looking tired. Shower was grubby

Business

6/10

Pleasant

16 Feb 2025

Kim

Disappointed

Receptionist was lovely but disappointed. Accomodation gave the impression it had a pool but this was located down the road. We had booked for 4 but there were only 3 forks and glasses. The information in the room said daily room service but during the stay we were informed rooms weren’t serviced on a Sunday. The shampoo was empty. Air conditioner outside room was noisy all night. Needed an upgrade.

Friends_and_family Family

8/10

Excellent

10 Feb 2025

Edward and Natalie

Great spot close to town - our room smelt of stale smoke.

Leisure Family

6/10

Pleasant

03 Feb 2025

Melissa

Noisy if facing the road

The apartments are definitely showing signs of age and wear - which that in itself I don’t mind, how many of our houses are kept brand new? What was challenging for me was the loud road noise. Amazing balcony for fresh air, light and view but sadly paper thin and kept me awake at night with road noise

Business

10/10

Exceptional

27 Jan 2025

Mehboob

Very helpful staff clean and close to cbd

Business_and_leisure

2/10

Poor

20 Jan 2025

Rebekah

Very poor. Lack of parking availability, pool is not on the premises (mislead by the photo), 3 day stay and no cleaning or servicing, poorly equipped kitchen facilities. Damp towels left for us and no one around to have swapped. Washer dryer not working, bathroom fan not working. The whole floor smelt overwhelmingly of curry the entire stay. Window won’t open, view into a wall of very close apartments and the noisy motorway. Won’t be back.

Leisure Family

6/10

Pleasant

12 Jan 2025

Cliff

Old building not maintained that well.

Leisure Partner

10/10

Exceptional

07 Jan 2025

Steffen

Perfect one night stop in the Capital. Central location, clean room and friendly staff

Partner

10/10

Exceptional

21 Dec 2024

Kenneth

Best ever

Perfect set of facilities could find no fault. Really helpful staff and nothing was too much trouble.

Partner

8/10

Excellent

14 Dec 2024

Trevor

No aircon wasn’t great and also has permanent residents which are not ideal and very smelly, smelt like a curry house

Business_and_leisure Partner

10/10

Exceptional

07 Dec 2024

Hadlee

Great spot

Family_with_children

4/10

Poor

01 Dec 2024

Joanna

Average at best

It’s a dated property and staff were friendly however the unit itself was not what we expected from the Quest brand. The location is not bad however the property really needs to be renovated. Our sliding door did not close or lock properly. The kitchen utensils and pots were not clean, and it just wasn’t up to standard overall. So we were a bit disappointed overall however the front staff were professional and helpful.

Partner

10/10

Exceptional

24 Nov 2024

David

Great Wellington apartment

Great central spot for Wellington for those on a budget

Partner

8/10

Excellent

30 Oct 2024

Donal

Good affordable option in particular for people wanting a base bang in the middle of Wellington's CBD. Very convenient if you're in town to do business with the likes of the major government agencies

Business Self

6/10

Pleasant

30 Oct 2024

Lisa

We booked this accommodation as we have stayed at Quests before and like their high standards. This property was clean but very dated. We stayed in room 7C - Needs maintenance - sink tap loose, shelf in bathroom loose. No shampoo/soap in dispenser in shower (which I would have used my own, but thought this time I'd try Quests - too late to jump out once in), shower floor does not seem right. Road noise from motorway is terrible. It does have everything you should need from washer/dryer, cooking facilties. Easy to access main street. Parking - we parked on street as our Ute would not fit in the last parking space.
I have decided I have champagne taste, but want budget cost.. so probably my fault in the booking. I don't feel the photos matched what I booked. But all in all to be honest, one night was fine. I would not book again though unless it gets a refurb. Your staff are friendly, welcoming, helpful and pleasant.

Leisure Partner

4/10

Poor

28 Oct 2024

Zahrina Januar

We only stayed for 1 night on our way to the south island. Even though the hotel is within walking distance of so many restaurants, there are definitely several downside with staying at this place. The hotel page didn't notify that parking is available with a fee ONLY if you request it when we make the booking. We weren't aware of this, but lucky enough there was a spot available. The parking lot itself is a nightmare as there's only one way in and out. The drive up to the upper lever parking lot is very narrow, it doesn't suit a car bigger than hatchback or sedan. Getting to the hotel in a car is a little chaotic, so please do your research if you plan to drive to the hotel. The room is pretty small and the shower's hole cover keep floating when the shower is on. Ever though the room is equipped with washer/dryer which is great for our overall trip, the level that our room is in has a very strong odour from the long term residents' cooking. There are plenty of room refreshers in the hallway, but it doesn't seem like it worked against the odour

Leisure Partner

8/10

Excellent

26 Oct 2024

Adrian

Clean & tidy room but backed on to the motorway so very noisy which made it hard to sleep without earplugs. Friendly reception staff. Centrally located

Leisure Partner

10/10

Exceptional

19 Oct 2024

Narelle

A great location. The staff were extremely welcoming. We were in walking distance of a variety of restaurants and food. Within easy walking distance to the train station. The buses were also very easy to catch. A thoroughly enjoyable stay.

Business_and_leisure Partner

8/10

Excellent

24 Jul 2024

Pip

Place was great. But the parking is absolutely shocking

Leisure Family

8/10

Excellent

16 Jun 2024

Jason

Nice place to stay. Good location, close to most things. Be careful of the step. Got me a couple of times.

Leisure Partner

10/10

Exceptional

06 Jun 2024

Camilla Hold

Property was in a convenient location. Although a little dated it was still very comfortable. The staff on the reception desk were brillaint.

Leisure Partner

10/10

Exceptional

03 Jun 2024

David

Stay was great, reception were wonderful and helpful.

Leisure Family

6/10

Pleasant

02 Jun 2024

Andrew

Great location but can tell property is a bit old and needs a refurb - single glazing that does not fit tight is not great for blocking out city sounds at night. A few appliances did not work. Staff very friendly though.

Leisure Family_with_children

10/10

Exceptional

28 Apr 2024

Pearlie

The friendliness and helpfulness of the staff is commendable. Kudos!

10/10

Exceptional

28 Apr 2024

Pearlie

Property is in a safe and quiet corner of City Center, with access to transportation and communication.

Leisure Partner

4/10

Poor

27 Mar 2024

Debashish

The property was expensive compared to the quality offered. There was no air conditioning, and the parking situation was terrible, especially considering parking was not included in the accommodation price. There are many good hotels around where we could have stayed for a better experience at the same price

Leisure Family_with_children

10/10

Exceptional

20 Mar 2024

Brett

Everyone was so lovely to deal with, they allowed us to check in earlier which was amazing! Would definitely stay again , thanks for having us

Leisure Partner

10/10

Exceptional

16 Mar 2024

Kiwa

Great service an homely feeling environment

Leisure Partner

6/10

Pleasant

05 Mar 2024

Garry

barely move such a small space

Leisure Partner

4/10

Poor

02 Mar 2024

Iulia

Friendly people at reception. The rooms was really noisy because of the 24 hr noise. Also a homeless man screamed outside the hotel for an hour from 4.30 to 5.30 am. Receptionist said some homeless people stay in the hotel.

Business Family

8/10

Excellent

26 Feb 2024

Sydney

Overall enjoyed my stay and they were friendly and helpful. Would stay again.

Leisure Self

8/10

Excellent

20 Feb 2024

Kathleen

Be mindful if you have a vehicle there is limited parking at the property and small spaces for the vehicle. Book ahead.

Leisure Partner

4/10

Poor

18 Feb 2024

sean

Requested to move rooms. the original room was noisy the hallway smelled the room was was unclean and there was hair everywhere. The onsite parking was bad the spices were very small would not recommend parking there.

I complained about the room moved somewhere else which was better.

The stuff was understanding and helpful

Business_and_leisure Family_with_children

8/10

Excellent

01 Feb 2024

Jane

Great place, helpful staff, clean and comfortable. Enjoyed the balcony!

Leisure Self

8/10

Excellent

28 Jan 2024

Huihan

Little noisy around

Business_and_leisure Family_with_children

6/10

Pleasant

27 Jan 2024

Nick

When booking i looked for a two bedroom space for 3 adults that had a living space and kitchenette. Overall the property was okay but there were a few things that would make me pause before rebooking.
Firstly, the space was clean but in the smaller bedroom a nasal bud was under one of the beds. There were two beds wedged in with a small table and lamp. Its a little cramped if you like your personal space. The mattresses were comfy but partially blocked the doorway.
Probably a fire hazard issue. The room did have a good wardrobe. There was an air vent but incredibly loud and I'm not sure it did anything.

In the kitchen dishes were still in the dishwasher, which is where we found the one and only fork. Some cutlery and crockery were missing but surprisingly had a good range of pots n pans. Unfortunately the complimentary milk didn't make it to the fridge.
The bathroom was quite spacious with good water pressure and washing dryer combo. The shower seemed small in such a generous space.
Located in the cbd it's close to amenities and easy to walk to places providing you know the shortcuts to the terrace. It is close to the motorway so if you're a light sleeper bring earbuds.

Overall the property was okay but there were a few things that would make me pause before rebooking.

Leisure Family

10/10

Exceptional

23 Jan 2024

Eric

very tidy and comfortable studio.

Leisure Family_with_children

6/10

Pleasant

10 Jan 2024

Paula

Bathroom had a toilet which ran all night and tiles in bathroom were lifting so let water in under them so we’re always wet

Leisure Family

8/10

Excellent

07 Jan 2024

Bev

Overall, our stay was pleasant. The reception desk was helpful and attentive. Only disappointments were the parking and there was a smell (that I could not describe) on our floor. Thankfully the smell was only in the hallways of our floor, not the room or anywhere else in the accomodation. The carpark was easy to find but not the easiest to get around if you’re not a confident driver so be warned, if it’s the busy period and you’re needing to park upstairs.

Leisure Partner

6/10

Pleasant

07 Jan 2024

Verified traveler

Stay was good but annoyed with the expired milk that they gave us. Milk is a basic item and at least it should have been checked and not given expired milk

Friends_and_family Family

10/10

Exceptional

02 Jan 2024

Shelley

The room was a lot smaller than expected. Very small shower. The car parking would be more suited a very small car (ie, swift, smart 4, bambina) as my medium car was very touch and go. Should have parked on roadside.

On the plus side, the room was very clean and had everything we needed for one night. Staff were extremely helpful and friendly.

Leisure Partner

6/10

Pleasant

31 Dec 2023

Shanel

Shower door wouldn’t close, the entire level smells weird, receptionists were always helpful and kind.

Leisure Partner

8/10

Excellent

31 Dec 2023

Colin

The property is well-located on the Terrace adjacent to/just above Lambton Quay - a prime shopping location - so you’re not far from really good shops and access to transport to get around. Walking distance to Queens Wharf region and the harbour, which was great too. Staff were always very helpful and quick to respond to requests, with a very polite and welcoming manner.

Main drawback is the room (superior 2-bedroom apartment) seemed half-new, with the kitchen quite dated, as well as the bathroom floor tiling raised/uneven and trapping water. Some of the carpets at the steps in the apartment were worn through. So the rooms could do with some upgrading to make them more appealing.

Leisure Family_with_children

10/10

Exceptional

20 Dec 2023

Jae

Very kind people and we enjoyed 2days there, thanks

Friends_and_family Family

6/10

Pleasant

20 Nov 2023

Murry

The hotel was in a convenient location and had a clothes washer and dryer which was a plus. Good wifi also good. Room was small but adequate although you had to be mindful of the step-down between bathroom and main part of room. There was wind and road noise which meant that early wake ups were a given.

Business Self

8/10

Excellent

14 Nov 2023

James

Great service

Business

8/10

Excellent

09 Oct 2023

Andrea

Close to shops TSB Arena Waterfront. Clean and tidy.
Did not like the Quest Carpark only about 5 available and very very difficult to drive in and around the carpark. Very small.

Leisure Family

8/10

Excellent

30 Sep 2023

Kim

A bit noisey but really good location and price. Definitely will stay again.

Leisure Partner

8/10

Excellent

30 Sep 2023

Kathleen

Rooms are clean and comfortable. Parking area very difficult to manouvre in.

Leisure Friends

10/10

Exceptional

28 Sep 2023

greg

Very clean accommodation, and close to the city though need to walk down a hill to get there.
Good facilities provided to do own cooking.

Leisure Partner

8/10

Excellent

15 Sep 2023

Sue

Comfortable and spacious

Partner

8/10

Excellent

04 Jun 2023

Tony

Property was fine for an overnight stay. Great location

Leisure Family

8/10

Excellent

13 Mar 2023

Ben

being walking distance to the city and cable car was great. with a carpark build behind the hotel

Leisure Partner

10/10

Exceptional

12 Mar 2023

Huia

The Mirrors by the bed on the wardrobe big mistake covered them b4 bed bad fing shui and the fan not going in bathroom but overall excellent stay and with the room awesome reception when i arrived late on arrival big thanks

Leisure Self

10/10

Exceptional

09 Mar 2023

Matthew

Great location and hotel for a weekend getaway

Leisure

4/10

Poor

30 Jan 2023

Tod

No air conditioning, small and pokey.

Leisure Family

4/10

Poor

15 Jan 2023

Wen

noise！Noise from motoway made me unable to sleep. second bedroom is very small ，only fit for children. We found out on the night the carpark garage was too narrow ，we can‘t drive into the garage. We had to drive around at the night for parking.

Leisure Family_with_children

10/10

Exceptional

31 Dec 2022

Karena

Very clean and comfortable. We stayed with our whole family. It was exactly what we needed.

Leisure

10/10

Exceptional

15 Oct 2022

Jacqui

Onsite parking was tight but they made an excellent space available for our station wagon. Central location, clean and tidy, will stay again

Leisure Family

8/10

Excellent

10 Oct 2022

Barclay

Property felt clean and comfortable.
I would have liked more herbal teas.

Leisure Family

10/10

Exceptional

26 Sep 2022

Karen

Great location

Leisure Self

10/10

Exceptional

20 Aug 2022

Malcolm

Great after hours check in procedure

Business Self

8/10

Excellent

19 Jul 2022

Sue and Roy

Close to Lambton Quay and buses. Really easy to get from airport on bus with access from Lambton Quay through Farmers, James Cook Hotel or shopping plaza . Check in quick and room well stocked.

Leisure Partner

6/10

Pleasant

27 Jun 2022

Verified traveler

Very noisy. Room backed onto the motorway. Also room had a big step down in middle.

Partner

8/10

Excellent

27 Apr 2022

Roger

Older but nice

Amazing staff. Slightly tired but very clean apartment. Easy walking distance to the city.

Friends_and_family Family

8/10

Excellent

07 Apr 2022

Susan

Lovely stay

Room was what we requested for our family. Staff were very helpful. Location is excellent for inner city. Does need to be updated as bench in kitchen is terribly marked and kitchen dated. Washer/dryer made a horribly loud noise on spin.

Friends_and_family Family

10/10

Exceptional

29 Nov 2021

Melissa

Easy access off motor way, friendly staff, lovely room with a view and balcony. .

Leisure Family

6/10

Pleasant

08 Aug 2021

Verified traveler

Our room faced the motorway and it was noisy. The windows didn’t close flush, along with not being double glazed so we had constant sound of vehicles moving.

Leisure Partner

8/10

Excellent

10 Jul 2021

Verified traveler

A very tired decor with next to nothing in the room. Furniture was old and uncomfortable. Next to no cooking utensils. Bedroom was small and extremely noisy with outside noise.
Would I stay there again…. No!!

Leisure Partner

4/10

Poor

04 Jul 2021

Verified traveler

We had a room overlooking the motorway that did not stop all weekend and we hardly slept. Positive note it was clean but the room was extremely tired and in need of some major repairs.

Leisure Partner

8/10

Excellent

14 Apr 2021

Verified traveler

Studio was small but comfortable. However there was an unmarked large step from the entrance and bathroom level down to kitchen/sleeping area. Not at all the best for aging knees.

Business_and_leisure Partner