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Hotel Waterloo & Backpackers

Wellington · New Zealand

1 Bunny Street Wellington CbdView location

7.6/10Very good1,002 Reviews
Cleanliness7.6/107.6
Service8.0/108.0
Comfort7.2/107.2
Condition6.8/106.8
Location8.8/108.8
Neighborhood8.4/108.4
Value6.0/106.0
Amenities7.2/107.2
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Waterloo & Backpackers

Located in the heart of Wellington's Central Business District, Hotel Waterloo & Backpackers offers convenient access to key attractions. This hostel features 108 guestrooms, a restaurant, a bar/lounge, laundry facilities and complimentary Wi-Fi. Enjoy convenient amenities such as express check-out and a 24-hour front desk.

Each guestroom includes a safe and daily housekeeping. You'll be within a 5-minute drive of TSB Bank Arena and Te Papa, and a short walk from Lambton Quay and Parliament House.

Read more about this hotelShow less

With a stay at Hotel Waterloo & Backpackers, you'll be centrally located in Wellington, within a 5-minute drive of Interislander Ferry Terminal and Lambton Quay.

This hostel is 0.1 mi (0.2 km) from Wellington Central Business District and 0.3 mi (0.5 km) from Old St Paul's. Make yourself at home in one of the 108 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes, and housekeeping is provided daily.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities.

Popular amenities

Free WiFi
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 12 COVID-19 vaccine must have been received a minimum number of days before check-in: 30 Property does not offer onsite COVID-19 testing Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: NZD 20.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
    • The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Late check-out fee: NZD 10 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Chinese (Mandarin)

    Italian

    French

Nearby attractions

Wellington Central Business District 0.2 km / 0.1 mi
Lambton Quay 0.3 km / 0.2 mi
Old Government Buildings 0.3 km / 0.2 mi
Archives New Zealand 0.4 km / 0.2 mi
Wellington Cenotaph 0.4 km / 0.3 mi
Parliament House 0.4 km / 0.3 mi
Beehive 0.4 km / 0.3 mi
Parliamentary Library 0.5 km / 0.3 mi
Old St Paul's 0.5 km / 0.3 mi
National Library 0.5 km / 0.3 mi
St Paul's Cathedral 0.5 km / 0.3 mi
New Zealand Parliament Buildings 0.6 km / 0.4 mi
New Zealand Portrait Gallery 0.6 km / 0.4 mi
St Andrew's on the Terrace 0.6 km / 0.4 mi
Museum of Wellington City and Sea 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2017
  • Total number of rooms: 108
  • Number of floors (main building): 5
  • hotel
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 18 more facilities & services
  • Airport ShuttleExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Bicycle storage
  • Luggage roomExtra charge
  • Dining area
  • Library
  • Bar
  • Restaurant
  • PhotocopierExtra charge
  • TV lounge
  • Game roomExtra charge
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Bed in dormitory WITH SHARED BATHROOMBed in dormitory • WITH SHARED BATHROOMBED.FH

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    Bed in dormitory WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 32 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable3 photos

    Hotel Waterloo & Backpackers

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory PREMIUMBed in dormitory • PREMIUMBED.PI

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    Bed in dormitory PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO BEDSTWIN • TWO BEDS • 1 Bedroom • 32 m²TWN.2B-1
    TWIN TWO BEDSPhoto unavailable2 photos

    Hotel Waterloo & Backpackers

    TWIN TWO BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH SHARED BATHROOMSINGLE • WITH SHARED BATHROOMSGL.FH

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    SINGLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 32 m²DBT.DX
    Double or Twin DELUXEPhoto unavailable3 photos

    Hotel Waterloo & Backpackers

    Double or Twin DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 32 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable2 photos

    Hotel Waterloo & Backpackers

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMY WITH SHARED BATHROOMSINGLE • ECONOMY WITH SHARED BATHROOMSGL.EY-FH

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    SINGLE ECONOMY WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BASICTWIN • BASICTWN.Z1

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    TWIN BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory BUNK BEDBed in dormitory • BUNK BEDBED.BK

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    Bed in dormitory BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 15 m²SGL.ST-1
    SINGLE STANDARDPhoto unavailable4 photos

    Hotel Waterloo & Backpackers

    SINGLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH SHARED BATHROOMDOUBLE • WITH SHARED BATHROOMDBL.FH

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    DOUBLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory BUNK BED WITH SHARED BATHROOMBed in dormitory • BUNK BED WITH SHARED BATHROOMBED.BK-FH

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    Bed in dormitory BUNK BED WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    BUNK BED WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.BK-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory FEMALE ROOMBed in dormitory • FEMALE ROOMBED.FA

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    Bed in dormitory FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.FA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Waterloo & Backpackers

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Waterloo & Backpackers

7.6
Very good
1,002 Reviews
Cleanliness
7.6 /10
Service
8.0 /10
Comfort
7.2 /10
Condition
6.8 /10
Location
8.8 /10
Neighborhood
8.4 /10
Value
6.0 /10
Amenities
7.2 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Bernardo
Overall great hotel for location and cost. Highly recommend.
Partner
6/10
Pleasant
01 Jul 2026
Milky
I hang the note for the room to be made up. But it wasnt
Self
10/10
Exceptional
30 Jun 2026
Tim
Affordable and great staff
Self
10/10
Exceptional
30 Jun 2026
Tim
Friendly staff
Self
10/10
Exceptional
30 Jun 2026
Tim
Awesome stafff
10/10
Exceptional
30 Jun 2026
Tim
Great staff
Self
10/10
Exceptional
30 Jun 2026
Tim
Great place
Self
2/10
Poor
20 Jun 2026
Johannes
Room smells musty bed and linnen shocking
No heating old curtains won’t offer it to any human
Self
4/10
Poor
18 Jun 2026
Ian
About time for a major overhaul. The only reason I stayed there was because of the proximity to the bus departures
Self
10/10
Exceptional
11 Jun 2026
Peter
All good.
Self
6/10
Pleasant
05 Jun 2026
David
The single room with ensuite I booked was clean and perfectly adequate for a short overnight stay. The building is very old so there is no soundproofing from the windows and the hotel can be quite noisy at times during the night. Overall, good value for money considering it's central location
Self
10/10
Exceptional
31 May 2026
Emma Elizabeth Jean
Great place and welcoming staff! Thanks so much - can’t wait to see the upgrades.
Self
8/10
Excellent
08 May 2026
Elaine
The room was very comfortable and clean and everything that I needed Many thanks
Self
6/10
Pleasant
28 Apr 2026
Jessica
Clean and tidy and great value for money but was placed behind the lifts so a bit noisy. There was also second hand smoke wafting from somewhere into my room so I’m guessing someone was hanging out their window….
Not ideal!
Self
10/10
Exceptional
24 Apr 2026
Fletch
Happy with the room. Was just what a needed after a big trip.
Self
10/10
Exceptional
20 Apr 2026
Tahari
Old but did the job for me. In the city, right opposite train station so pretty convenient if that’s where you want to be. Ensuite bathroom was clean enough. Sink is a bit tiny so awkward to fill jug up for hot drink but manageable enough. Was able to get a park outside on street which is free from 8pm to 8am the next day so that was good.
Friends_and_family Family
4/10
Poor
09 Apr 2026
Shreeti
Washroom was not clean
Self
2/10
Poor
09 Apr 2026
Sanjina
No hotel parking available. Had to park on the street which got expensive. Hotel is really old. Bed sheets were dirty. When i took off the bad cover, i could see someones fallen hair on the white sheets. I knew it probably not been changed after the previous visitor checked out. The room didnt had any hair dryers, iron, fan or even heaters. Thank god they had heaters on the shower.
Don't expect to see anything outside the windows. You will only see the walls and windows on other buildings. The room i stayed in, i could see the staffs of Datacom working on their desktops from the big windows.
The reception staff was good and responsive. The first room she checked me in had the window lock broken. I requested to change the room and she gave me another room.
I have stayed in other cheap hotels/motels before. They were pretty well maintained. Giving cheap rates doesnt mean you give trash experience to your client. I think i paid 80 or 90 NZD for 1 night.
Partner
6/10
Pleasant
08 Apr 2026
Qitian
Decently clean with nice staff, but basically no amenities beyond the basics. Also there was no table so you'll either have to eat in the air or on the floor.
Friends
8/10
Excellent
07 Apr 2026
Xinmiao
yes
Partner
6/10
Pleasant
07 Apr 2026
Kara
Needed a cheap place to sleep for a night sleep. Bed was comfortable and room was clean but pipes were loud and could hear noise from other rooms most of the night. Good for price though.
Partner
10/10
Exceptional
04 Apr 2026
Elizabeth
Shops near by , convenient to access bus trains andships
Family_with_children
8/10
Excellent
24 Mar 2026
Sue
Not used
Self
8/10
Excellent
21 Mar 2026
Naomi
Great location. Exactly what I needed for one night
Self
6/10
Pleasant
08 Mar 2026
Natalia
The hotel is located across the street from both the Train station and the Ferry Terminal making it very convenient if you have to take an early train or have a late ferry arriving into Wellington. The cleaniness leaves a lot to be desired. Our bathroom was filthy (specially the bathtub). We were so tired that we only used the sink to wash our face & hands. the toilet was OK. The room itselft was good too however one of the window panes were broken. I'm not sure if I'd go back again to this property.
Partner
4/10
Poor
08 Mar 2026
michael
The photos did not reflect the room, which was unrenovated, grubby and the bathroom in dire need if an update. I wouldn't have booked this if the correct photos would have been presented. Not impressed with this booking.
Self
10/10
Exceptional
08 Mar 2026
Karen
The staff was very accommodating and it suited us being close to railway station. Room was clean and confirtable
Partner
4/10
Poor
08 Mar 2026
Harry
I’ve stayed in this hotel several times in the past 15 years. Each time the hotel seems more run down than the previous time. Staff: I ride motorbikes and years ago was allowed to park in the alleyway down the side of the hotel. Upon asking this time, the helpful girl at check in told me she would ask if that was possible and in the meantime to park my motorbike in the lobby. I thought this was odd but as I was invited to do so, I did so and incurred the misplaced wrath of the manager, Dan Jones. Although I didn’t want to get the staff in trouble, I didn’t appreciate being put in that position and the counter staff need training. The room had a blown lightbulb over the bed which I ended up changing myself (2 minutes work for a staff member that cares) and the shower insisted on pure hot water for 15 minutes without any cold coming through. Not really sure what that was about. The rail that the shower head clips to was falling apart. It seems things are not being repaired at this hotel and I won’t be staying there again as prices aren’t competitive when you have to factor in a $30 fee for overnight parking and walking 4 blocks to the carpark.
Self
10/10
Exceptional
01 Mar 2026
Alan
Perfect
Self
8/10
Excellent
01 Mar 2026
Lisa
Excellent location, will stay again if in Wellington
8/10
Excellent
01 Mar 2026
Elaine
Great location. Secure room. Room was clean even though some aspects dated - carpet buckled. Window in bathroom could not close - was tied in place with a shoelace. When a cold wind was blowing, the bathroom was very cold.
Partner
6/10
Pleasant
22 Feb 2026
Rhonda
The room reflected the price, perfectly satisfactory
Self
8/10
Excellent
21 Feb 2026
Gwynell
Across road from railway sation. Clean well presented. En suite good.
Partner
8/10
Excellent
16 Feb 2026
Jeff
Good basic place to stay. Handy to train and ferry terminals plus airport bus.
Business_and_leisure Self
8/10
Excellent
09 Feb 2026
Harry
Friendly and helpful staff; good common room/ lounge; other amenities suitable.
Leisure Self
8/10
Excellent
08 Feb 2026
James
clean room, affordable price.
Leisure Self
10/10
Exceptional
07 Feb 2026
Sharmaine
Great staff , great room
Leisure Self
10/10
Exceptional
04 Feb 2026
CLAIRE
This rating is based on the balance of price and amenities. The room and ensuite were clean, if a little tired. The WiFi was not 100% reliable. I appreciated the tea/coffee facilities in the room. I did not make use of the communal areas. Very conveniently located for the train station and Bluebridge Ferry to Picton.
Leisure Self
8/10
Excellent
03 Feb 2026
Neil
Clean room, friendly staff and kitchen and common area.
Self
8/10
Excellent
01 Feb 2026
Natkrita
The lady staff is really helpful and kind.
Kitchen is clean and tidy compared to the age of building.
Partner
10/10
Exceptional
26 Jan 2026
Jessica
I had a late check-in after coming in on the 1am ferry and the staff were so friendly and nice! would recommend 100%
Business_and_leisure Self
6/10
Pleasant
22 Jan 2026
Jarrad James
Bunk was rocky & ladder broken.
Every time you roll over noisy
8/10
Excellent
17 Jan 2026
River
Staff were kind, room was as expected based on the amount paid, good location. A little dirty.
Leisure Self
10/10
Exceptional
08 Jan 2026
Pradhuman
Cxxxx
6/10
Pleasant
24 Dec 2025
Kate
It was ok
8/10
Excellent
15 Dec 2025
Rosemary
Cleaners were friendly and helpful.
Leisure Family
8/10
Excellent
04 Dec 2025
Qingyi
Two bedrooms share a toilet and bath room in a separate corner. My bedroom has a sink with two faucets, with hot and cold water.
Leisure Self
8/10
Excellent
02 Dec 2025
Douglas
Elevators were a trip to ride. Very conveniently located across from the main rail station. Water was blisteringly hot, beds were comfortable enough for a good night’s nap.
10/10
Exceptional
01 Dec 2025
Jane
Room was perfect, quiet, clean, simple. Great value for money. Will book again.
Business Self
10/10
Exceptional
28 Nov 2025
Anthony
Clean, comfortable and close to train and ferry. The Gastro Pub attached/in the Hostel serves very good food in good portions. Enjoyable again.
Self
6/10
Pleasant
28 Nov 2025
Kathryn
We were able to check in late (our boat docked at 1am) felt save with a buzzer entry. Room was basic but fine. Windows were okd so a fair bit of street noise was present all night
Leisure Partner
6/10
Pleasant
26 Nov 2025
Carol
A bit run down but suitable for cheap, one night stop over.
Leisure Family
2/10
Poor
25 Nov 2025
Gurpreet
Hotel rooms are not the same that are shown in photos it’s a old rooms with dirty smell, no trolly at reception to carry bags to room. No parking for cars available on site. Everthing is fake photos that are shown when we are booking on site. Windows are single glass old frame to much noise can’t sleep with kids. Overall i thought expedia is a good site to book good hotels but i thought i am not using expedia in future for booking.
Leisure Family_with_children
8/10
Excellent
24 Nov 2025
Paul
For the price, it was good. Very old building with single pane windows, in a windy city like Wellington, you can really feel the draft in some places.

Overall however I would stay in a private room here again.
Partner
8/10
Excellent
24 Nov 2025
Daniel
The staff was friendly and helpful. The building was vintage but in decent repair. The location is excellent.
Partner
10/10
Exceptional
20 Nov 2025
Anthony
Clean and tidy, secure.
Leisure Self
10/10
Exceptional
20 Nov 2025
Sarai
Room is clean and tidy
6/10
Pleasant
15 Nov 2025
Dawn
Clean room with broken window so very cold. In need of an update. Staff all friendly and helpful. Great location. Fridge and microwave and kettle in room plus shared kitchen
Partner
8/10
Excellent
11 Nov 2025
Elise
The room was very clean and well laid out. The cleaning staff that I bumped into in the hall were so lovely.
I wouldn’t recommend this place for someone that is a light-sleeper - as the building is very old, the sound proofing on the windows is non-existent so you can hear everything from the road below.
Leisure Family
6/10
Pleasant
09 Nov 2025
gaelle
You get what you pay for.
That said, great location.
Self
6/10
Pleasant
06 Nov 2025
Liz
Room was fine staff could of been more welcoming
Leisure
8/10
Excellent
05 Nov 2025
Miriam
The room was clean and tidy.
Leisure Family
8/10
Excellent
04 Nov 2025
Deborah
Quiet, clean, good room.
Leisure Partner
10/10
Exceptional
03 Nov 2025
L M
Very clean room. Nice to have tea-making facilities and microwave. Staff always wonderful here.
Self
10/10
Exceptional
31 Oct 2025
Sarai
Staff are very friendly and area is good.
8/10
Excellent
12 Oct 2025
Jordyn
Very friendly staff
Leisure Partner
10/10
Exceptional
06 Oct 2025
Jamaica
We really enjoyed our stay at Hotel Waterloo & Backpackers. The place felt welcoming from the start. Solid facilities, and genuinely warm, attentive staff all contributed to a relaxed and pleasant experience.
Leisure Family
2/10
Poor
06 Oct 2025
anish
Do not stay here!! Pictures on websites are deceptive to what the actual rooms and facilities are. Place stinks, is old and terribly outdated. Beds and beddings have stains and smelly. Floor carpet is filthy and smells. Overall stay was a nightmare. Staff unhelpful.
Leisure Family_with_children
6/10
Pleasant
03 Oct 2025
Gordon
A 2 star hotel so it's a bit old and tired, but has comfortable beds and hot showers.
Close to public transport, eateries and within walking distance of the CBD
Leisure Family
8/10
Excellent
29 Sep 2025
Michael
Staff were lovely. Accommodation was average but i was solo travelling so for price i couldnt complain.
Leisure Self
10/10
Exceptional
29 Sep 2025
Trish
Customer service was excellent - ensuite room clean and warm - close to train and BlueBridge ferry. Perfect, thank you.
Leisure Partner
10/10
Exceptional
25 Sep 2025
Mark
Close to railway and bluebridge
10/10
Exceptional
25 Sep 2025
KAREN
Close to all shopping needs
Leisure Friends
8/10
Excellent
25 Sep 2025
Joe
Convenient, central location.
4/10
Poor
25 Sep 2025
Ning
Too old building
Business_and_leisure Self
4/10
Poor
24 Sep 2025
Shama Rolyn
Liked the friendly staff but the overall hygiene of the room not up to standard. The beddings were stained white sheets. The windows glasses cracked.
10/10
Exceptional
20 Sep 2025
Katina
I have stayed 3 times. I enjoyed the whole stay. Loved the views from recent stays. Look forward to staying again
Leisure Family
4/10
Poor
15 Sep 2025
Ben
It's a real propper dive. Booked here as it was the last available place in town with space. Now I know why. Staff were friendly enough but there's no getting around the dire facility.
6/10
Pleasant
07 Sep 2025
Alan
Y
Leisure Family
6/10
Pleasant
02 Sep 2025
Mohamed
Although it's not so bad about that hotel in general, it was so bad to stay one night at a place that offers no internet connection. Also, the staff did not advise on how I could access the network.
The room was so noisy because of the severe wind that day as well.
Business
8/10
Excellent
20 Aug 2025
Ken
Excellent location… right across the street from the RR station
Leisure Self
8/10
Excellent
19 Aug 2025
Robert Michael
Two things in room i stay need get fix one is window don't close alway and light was flickering be on. But is great place to stay at.
8/10
Excellent
18 Aug 2025
Isoa
Convenient location to catch ferry, train and to go to the airport.
Leisure Self
4/10
Poor
10 Aug 2025
Furqan Haider
Dirty towels, Broken bath room without soap.
6/10
Pleasant
04 Aug 2025
Hala
This is a decent place for a quick stay and to be close to the station. I chose it for the location as I needed to be near the university and the station - otherwise, I'd say it's better to stay close to Cuba St or Willis St - other end of town. On the weekend it was really hard to find places that were open to eat. The carpet was dirty, the towels were stained and the room is very basic. So if you're not looking for anything flash, this place is convenient. The staff were super friendly!
Business Self
10/10
Exceptional
01 Aug 2025
William
Excellent option, private and a fair price
Leisure Partner
10/10
Exceptional
11 Jun 2025
Stephen
For a start not enough milk
Leisure Family
6/10
Pleasant
10 Jun 2025
Ritaben
Bathrooms really needed to get cleaned or upgraded 😢
Beds are not so great 😒
Leisure Family
8/10
Excellent
10 Jun 2025
Henry
Although property old and under some repairs I found room facilities of coffee & milk & radiator heating welcoming.
Kitchen self serving facilities good.
Would stay there again & recommend to others
Leisure Friends
8/10
Excellent
21 May 2025
Csaba
Thant was a bit chilly in the room, and in the bathroom through the wall grill was constant noise
Leisure Family
10/10
Exceptional
20 May 2025
Matthew
Great value.
8/10
Excellent
20 May 2025
Linda
L9vely old art deco building. It is old and well used but well maintained and clean. Perfect for travelling without a vehicle. I felt safe.
8/10
Excellent
07 May 2025
Susannah 'Roxy'
No frills. Just what I needed for a night in town for an early morning event.
Business Self
6/10
Pleasant
19 Apr 2025
rg
Ok for a night
Leisure
8/10
Excellent
13 Apr 2025
Mark
Centrally located ,close to buses,trains,stadiums
No hot water on the sunday morning
Leisure Family
4/10
Poor
07 Apr 2025
Deborah
I arrived and was greeted ok. Didn't say what floor I was on but my room number was on a piece of paper. I asked about breakfast included they said no, it is worded about breakfast on the website, it should not be showing. The room numbers were confusing on the doors. It rained and was windy against my room window, a good draft came in through the shut windows, a little puddle of water appeared on the window sill, so yes the room was noisy with weather issues. TV didnt work. No knobs on the heater to work. Bed okish a bit lumpy. The inside of the wardrobe stunk and it had mould inside it. A bit of the ceiling was coming away in the shower.
The lifts were good, lounge room ok, kitchen was ok. The vending machine was filled up with products. The area was convenient and close to the buses and railway station, central to the city. I won't be staying again. The place needs to be demolished and rebuilt in my opinion, its far too old. Rating 4/10
Business_and_leisure Self
8/10
Excellent
27 Mar 2025
T
It was a good price and was clean and comfortable....nothing flash but close to everything. A good choice
Partner
6/10
Pleasant
23 Mar 2025
Frances
We had to change our room three times as the first ones we were given were unsuitable, far too small and dark. Our third room was much better. We were disappointed there was no longer a restaurant in the hotel as we had stayed there a few years ago. You now have to go out and eat in the restaurant next door which wasn't always convenient.
Partner
6/10
Pleasant
22 Mar 2025
Patricia
I have been at the Waterloo hotel in the past.It is cleaned regularly but nothing has been done in the building for at least 15 years in the kitchen or the communal parts: the carpet is worn out the Lino is sticky even just after being washed.My single room and shared bathroom has not been refurbished in years . The room was colder than the rest of the building fortunately the staff is very helpful and provided a small heater.On the positive side the staff is friendly and helpful and towels and bedding perfectly clean.It’s a shame that such a nice art deco building is not is not maintained properly.
Leisure Self
8/10
Excellent
21 Mar 2025
BRAD
Very reasonable rates. Rooms were great and such an excellent location.

Location & surroundings

Hotel Waterloo & Backpackers
1 Bunny Street Wellington Cbd, Wellington, New Zealand

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Hotel Waterloo & Backpackers

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