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El Español Centro Historico
Merida - Yucatan · Mexico
Calle 69 Num. 543-C Entre calle 70 y 72View location
7.4/10Very good353 Reviews
Cleanliness7.8/10 7.8
Service7.6/10 7.6
Comfort7.2/10 7.2
Condition6.8/10 6.8
Neighborhood7.4/10 7.4
Amenities6.8/10 6.8
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- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About El Español Centro Historico
Situated just eight blocks from the Historic Center and conveniently close to the bus terminal, this contemporary hotel offers easy access to key tourist attractions, banks, and taxis. Enjoy a quiet and comfortable stay with amenities including Wi-Fi, parking, a conference room, and a relaxing bar with entertainment.
The hotel also features an on-site restaurant.
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With a stay at Hotel El Español Centro Histórico, you'll be centrally located in Mérida, within a 5-minute drive of Mérida Cathedral and Plaza Grande. This hotel is 1.7 mi (2.7 km) from Paseo de Montejo and 4.2 mi (6.7 km) from Yucatan International Convention Center.
Make yourself at home in one of the 48 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Limited parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No elevators
Parking height restrictions apply
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 25
Pet max weight (per pet) in lb is 55
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
-
Special Instructions
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 175 for adults and MXN 175 for children
- Pet fee: MXN 100 per pet, per stay
- Service animals are exempt from fees
- Late check-out fee: MXN 400.00
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
House of Culture of the Mayab
0.8 km / 0.5 mi
Santiago Park
0.9 km / 0.5 mi
Casa Frederick Catherwood
1 km / 0.6 mi
Mercado Municipal Lucas de Gálvez
1.1 km / 0.7 mi
Museo Casa Montejo
1.1 km / 0.7 mi
Municipal Palace of Merida
1.2 km / 0.7 mi
Plaza Grande
1.2 km / 0.7 mi
Museum of the City of Merida
1.2 km / 0.7 mi
Centro Cultural El Olimpo
1.2 km / 0.8 mi
Mérida Cathedral
1.3 km / 0.8 mi
Pasaje de La Revolución
1.3 km / 0.8 mi
Museo de Arte Contemporáneo Ateneo de Yucatán MACAY
1.3 km / 0.8 mi
Statue of Hideyo Noguchi
1.3 km / 0.8 mi
Merida English Library
1.3 km / 0.8 mi
Hidalgo Park
1.4 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2008
- Total number of rooms: 47
- Number of floors (main building): 2
- Single rooms: 9
- Double rooms: 37
- Suites: 1
- hotel
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Beach
Show 35 more facilities & services
- Large pets allowed (over 5 kg) not available in all rooms
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Local and international calls
- Car hireExtra charge
- Secure parking
- Room service
- Laundry service
- Launderette
- Multilingual staff
- 24-hour security
- Hotel safe
- Terrace
- Concierge
- Luggage roomExtra charge
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Banquet hall
- Air conditioning in Restaurant
- Outdoor freshwater pool: 1
- Breakfast
- Hot breakfast
- À la carte lunch
- Set menu lunch
- Children get free accommodation, meals payable on the spot
- Identification card at arrival
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Español Centro Historico
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ONE BEDDOUBLE • ONE BEDDBL.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Español Centro Historico
DOUBLE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE BASICQUADRUPLE • BASICQUA.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Español Centro Historico
QUADRUPLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: QUA.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Español Centro Historico
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Español Centro Historico
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room BASICRoom • BASICROO.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Español Centro Historico
Room BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: ROO.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Español Centro Historico
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Terrace
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- TV
- Direct dial telephone
- Shower
- Bathroom
Show all 12 amenities
- Children share the bed with parents
- Cable TV
- Wake-up service
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Español Centro Historico
DOUBLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Terrace
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- TV
- Direct dial telephone
- Shower
- Bathroom
- Children share the bed with parents
- Cable TV
- Wake-up service
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BASICDOUBLE • BASICDBL.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Español Centro Historico
DOUBLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Español Centro Historico
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Español Centro Historico
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Español Centro Historico
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Español Centro Historico
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about El Español Centro Historico
100
reviews shown
Jose
Little comments Hotel is to old and no use this property
Nikki
Great location opposite the ADO bus station and a 10 minute walk to centro. Our first room was very noisy close to the main road, the room felt damp and the bathroom had a lot of mould in it. The toilet didn't flush properly so they had kindly left a bucket - they were obviously aware of a problem but didn't seem to want to fix it. The main problem was that we had no way of filling the bucket except trom the shower which took forever! The next morning we pointed out the problems at reception and asked for another room as we were there for 5 nights. They willingly gave us a much better room at the back of the hotel on the top floor. It was quiet and clean but still had a lot of mould n the bathroom. I'd recommend it for 1 or 2 nights but it's not really a holiday hotel.
staff were friendly and helpfutrytbreaktast.
staff were friendly and helpfutrytbreaktast.
Robert
The room was fine and the staff courteous but the wifi was laughable and the hot water wasn't warm enough to shower.
Major points for location. Right in the historic district. But if I can't shower or check my email I'm not going above 3 stars.
Major points for location. Right in the historic district. But if I can't shower or check my email I'm not going above 3 stars.
Maria
Staff was amazing. Very professional very knowledgeable about the area. Will definitely be back.
Tomas
One of the two rooms we rented had no door to the bathroom (only a termite-eaten door frame). Also, the bathroom sink handles were not shutting-off the flow of water so we had to use the shutoff valves under the sink instead.
We had a very late arrival, otherwise we would have left and looked for another hotel.
The staff was not friendly or forthcoming (made us feel unimportant to their business).
The second room was ok (just average).
The use of fragance inside the rooms and very poor ventilation was somewhat unpleasant.
We had a very late arrival, otherwise we would have left and looked for another hotel.
The staff was not friendly or forthcoming (made us feel unimportant to their business).
The second room was ok (just average).
The use of fragance inside the rooms and very poor ventilation was somewhat unpleasant.
Dominic
This centrally located hotel was my home for four days in Merida. The room was no frills but it was good, the bathroom/shower was large. The staff were kind and friendly and you could tell they were happy to be there. Short walk to Parque San Juan, a little more to Plaza Grande.. Merida centro at its cultural best. Thanks for a great visit.
Aaron
The only windows in these rooms are in the bathroom and let out into the interior of the hotel. Meaning when you walk to your room your walk through scent of mixed people poo. Then they had to nerve to say “no smoking” just because I have dreadlocks. A joint would have covered the poo smell that lingered the whole stay.
Alicia
Atención del personal
Pat
Old
Dulce
The rooms we got were clean (sheets and bathrooms). Installations need lots of improvements, updates.
One of the rooms lacked of window so it was claustrophobic.
Is convening location for those looking to be close to the ADO bus station.
One of the rooms lacked of window so it was claustrophobic.
Is convening location for those looking to be close to the ADO bus station.
Ana
Está súper el hotel solo ruidos pero normalmente pasa
Jorge
It is very convenient. Clean place Steps away from the ADO bus station. It is an old hotel and they never answer my call the shower water was cold.but for the price is good
Manuel
It is well located , just in front of the bus station, but te A/C didn’t cooled the room, the shower only had hot water without power (you had to stand near the wall to get wet).
Judith
Merida trip
Very economical hotel across the street from the bus terminal. Comfortable room and cordial check in. Good restaurant. I would recommend the chilequillas con pollo
KLAYRE
Me gusta la cercanía con el ADO, ya que no tienes que tomar un taxi u otro medio para llegar hasta el hotel.
Nancy
This is a basic clean room across from the Ado bus station for $30. I needed to be close for an early bus to Playa. It was still close e ough to walk into the main town square on 60 street
Forita
Staff was good, place was okay. Pool needs attention, rooms need a floor mat for after shower, otherwise I'd have fully enjoyed. I didn't like house keeping NOT cleaning room but took my towels AND NOT replacing back, we called reception and no towels we had use beed sheets to dry. Love the place but would think twice to choose again. Sorry!
Antonius
Poor Internet.. Very Noisy..
James
The staff were very friendly and the property was in very close proximity to the ADO Bus station. What was negative about the Hotel is that it is in need up updating to the rooms as the interior look nothing like the pictures from the website. There are no pictures on the walls, or and decorative items, only on night table for the bed, one chair(folding) and the bathroom sink faucet leaked water continuously and sink was stained from it along with broken floor tiles. The shower had the same issues starting with an old shower head making the spray pattern lacking. The hotel restaurant hours were lacking and you were unable to get any other food or drink items unless you left out of the hotel and locate a 24 hour OXXO store. I would definitely never stay at this hotel again , it was not worth the price paid.
Jody
Historic shouldnt mean run down
I feel the hotel was run down not hiatoric. Staff were not friendly at reception or helpful. A bit further away from downtown. Only near the Ado bus terminal. Street noise from traffic all night. Poor water pressure in the shower and the bathroom felt dark and old. Lastly the main staircase is lovely but not when caerying 3 pieces of luggage. 2 big flights is a bit much for me.
JOSE
Great service love the hotel, at the city center
Verified traveler
Turty place not recomend bot satisfy por service bot good wifi and cable
Verified traveler
Good location, next to ADO bus terminal , 15 minutes walk to the Cathedral / central area
Verified traveler
Clean, fair price, and well located to Terminal Came. A little noisy with room next to street.
Myriam
Good Stay
Good Overall. Just need to be more clean
Gabriel
Bad customer service
I am very disappointed in this Hotel. I was willing to give them an opportunity since I normally go to another Hotel near the Merida Airport Hacienda Hotel. Our trip flying in was delayed and our transportation reservation fell. Through we had to quickly make changes to our destination in Campeche. I didn't not have a way to contact the Hotel until the following day. They were unwilling to refund my reservation. I will never stay at this Hotel. I will stay at a Hotel who is willing to accommodate customers travel obstacles. I recommend other Hotels in Merida.
George
Quiet, close everything.
Not bad for the price. Great location, Very nice staff. Probably a bit outdated. But overall: great value.
Remigio
Bad
Room are too small. Hot. Take forever to work.
Saul
X
Yulisa
Si llegas 6am a Mérida no son capaces de responderte para abrirte y brindarte el servicio de hospedaje aúnque te cobren algo extra no lo hacen... pésimo servicio
Esther Liliana Carbajal
Habitaciones muy limpias
Marisol
La habitación estaba limpia el personal amable está bien ubicado en el centro de Mérida
CINTHYA
todo bien
Maria Donaji
Todo perfecto. Gracias
Ana maria
No me gustó que no nos hicieran dos días el aseo
Sandra
Me gusto la estancia
Luz del Alba
El personal muy amable, instalaciones adecuadas . El lugar es sumamente céntrico todo queda cerca. Sin duda nos volveríamos a hospedar con ellos.
Pedro Manuel de Atocha
Si a eptan mascotas, el personal muy amable y siempre atento. La habitación (donde están las camas muy limpio) el baño presentaba manchas de humedad, una buena pintada sería muy benéfico.
Blanca Guadalupe
Todo bien
Rolando Angel
Habitacion con paredes sucias y humedas, cama rota, encendedor de aire acondicionado en la pared roto, el control de tv hubo que ir a buscarlo a recepcion porque nunca lo llevaron a la habitacion, no hay agua caliente, sabanas manchadas. He visitado el hotel varias veces y ha decaido mucho, no le dan mantenimiento. Desayuno bueno
Abraham
Muy limpio muy amables excelente en todos los servicios
ELIZABETH
La ubicación es excelente. El lugar es limpio. Respetan tu privacidad.el personal es muy amable. La verdad buen servicio
TERESA
Personal muy amable, habitación amplia, limpia y cómoda. Excelente ubicación.
Cruz Guadalupe
Calidad precio bien, todo limpio y buena atención del personal, el único detalle fue que nunca salió el agua caliente de la regadera.
Lovelicious
La recepcionista que me recibió, una señora rubia, no fue amable e incluso me dijo de mala gana que si para la proxima, la reservación no estaba a mi nombre (aparecía mi usuario de expedia) no me iban a recibir; si es por cuestiones de seguridad lo entiendo, pero también hay modos de decir las cosas.
Otro inconveniente, es la luz del pasillo afuera de la habitación. Se queda prendido toda la noche y la luz entra por la cortina de la ventana de la habitación, haciendo que sea un poco difícil descansar
Otro inconveniente, es la luz del pasillo afuera de la habitación. Se queda prendido toda la noche y la luz entra por la cortina de la ventana de la habitación, haciendo que sea un poco difícil descansar
Evelyn
Cuarto sucio lleno de colillas
Abel
El aire acondicionado en buen estado. El personal amable. La TV tenia una linea que no permitia verla del todo bien, y la ubicación de la habitacion no fue la mejor, ya que la ventana daba al lobby, lo que la hace menos \"privada \". Fuera de eso, todo bien
Reyli
Un lugar especial para estancias cortas, ayuda mucho que esta enfrente de la estación de ADO. Habitaciones aceptables y personal amable.
Yuridia
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Israel
Habitación limpias, lugar centrico
KARLA IVETH
Habitación con falta de mantenimiento. Muebles viejos
Gaspar
Iba a recoger mi billetera donde guardo mi identificación para poder registrarme, y al regresar a mí vehículo, me gritaron y prácticamente me sacaron de mala manera del estacionamiento. Fue tan incómodo que decliné continuar con la reserva y decidí retirarme del hotel para después buscar otro.
Tania
El servicio por parte del personal, todos muy amables. Excelente ubicación
Erick
Mi experiencia en el Hotel El Español fue muy negativa. Durante mi estancia ocurrió un accidente grave: mi hijo pisó un vidrio en el área de camastros, lo que evidencia falta de limpieza y protocolos de seguridad básicos en áreas comunes.
El incidente requirió atención médica, suturas y seguimiento posterior, generando gastos médicos por aproximadamente $8,000 MXN, los cuales el hotel no asumió ni atendió adecuadamente.
El personal no mostró una respuesta clara ni empática ante la situación, y en ningún momento se ofreció una solución o apoyo real.
Considero inaceptable que un hotel permita condiciones que pongan en riesgo a los huéspedes, especialmente a menores. No recomiendo este hotel y solicito que Expedia revise el caso y me apoye con el seguimiento correspondiente.
El incidente requirió atención médica, suturas y seguimiento posterior, generando gastos médicos por aproximadamente $8,000 MXN, los cuales el hotel no asumió ni atendió adecuadamente.
El personal no mostró una respuesta clara ni empática ante la situación, y en ningún momento se ofreció una solución o apoyo real.
Considero inaceptable que un hotel permita condiciones que pongan en riesgo a los huéspedes, especialmente a menores. No recomiendo este hotel y solicito que Expedia revise el caso y me apoye con el seguimiento correspondiente.
Ivonne
Personal muy amables.
Había cucarachas.
Había cucarachas.
Emmanuel
Con estacionamiento facil de entrar y muy bien ubicado el hotel por lo cerca del centro
Alejandra
Súper acceso a ADO y va y ven para moverse a los alrededores
Zacnite Carolina
Excelente atención, la habitación cómoda y limpia.
Eduardo
Mantenimiento deficiente por segunda ocasión en cuartos diferentes primero 214 y ahora en el 11
Eduardo
Un poco la habitación, la puerta del baño era difícil de abrir hacía mucho ruido y no había control para modular ña temperatura del clima.
Samuel
Buen lugar para buscar transporte y para ir al centro de merida
Felipe de Jesús
Excelente trato
Alexandro Xavier
Ay tiendas abiertas 24
David
un buen lugar
Maria \Elena
La tranquilidad, la limpieza, y la amabilidad del personal
Magda
Buenas ubicación,
Carlos Mauricio
No tenía control el clima
Y no tenía sobre camas solo sábana blanca
Y no tenía sobre camas solo sábana blanca
Sandra
Nunca hubo servicio de limpieza, no hubo tanta comunicación de parte de recepción hacia nosotros. No habían ventanas me sentía muy encerrada, el aire acondicionado un poco viejo no sabía cómo usarlo y nadie me explico, no hay elevadores. Dentro de lo que cabe bien pero falta mucho servicio al cliente.
EDUARDO VELEZ
Todo bien, solo el barrio con muchas cantinas y bares
Deborah
Me pareció súper excelente
Maricela
Muy buen servicio y accesible al bolsillo
Alejandra
El aire acondicionado no enfriaba
Verified traveler
Recomendable
La estancia muy comoda, el servicio amable, pero habia problemas tecnicos con el servicio de TV por cable en todo el hotel y los cuartos algo pequeños.
Alvaleria
Muy bien servicio
Ivonne
El estacionamiento está muy pequeño
ERIKA
Estuvo excelente el servicio sólo k los cuartos son un poco pequeños y el clima nublado no ayudó para meterme a la piscina
Eliu
Todo bien, es estilo antiguo
Peter
Muy bien
Juana Leticia
Problemas con el aire muy antiguo , no había agua tibia , la chica de recepción me cobró cuando mi pago ya lo había yo hecho por la aplicación , yo ya lo había checado con su compañero . Es incómodo q por no checar su computador te hagan pasar un mal rato ,
Mirna
La habitación se encontraba bien limpia y el hotel a unos pasos del ADO y muy cerca de la catedral del Centro
Alberth
Hotel recomendable
Todo bien
Hugo Mario
Buena para pasar la noche si llegas en ADO
kenia
El hotel muy malo en los servicios. Dieron el Cuarto 34 y no servia la taza de baño no se van los desechos , la coladera de la regadera se hace charco de agua como de 25 cm, hubo un cambio a la habitation 12 y el aire acondicionado hace mucho ruido. Cero recomiendo hospedarse ahí.
Verified traveler
Nos encantó
Excelente servicio y atención del personal. En todo momento fueron muy amables y nos proporcionaron información sobre cómo trasladarnos.
La ubicación es excelente, se encuentra en un punto muy bien conectado.Gracias por todo.
La ubicación es excelente, se encuentra en un punto muy bien conectado.Gracias por todo.
Danny
Pésimo SERVICIO tanto de la recepcionista como el guardia de seguridad que nos hacía mover el auto cada que llegamos, y nos levantaba por la mañana a moverlo. NO hay AGUA CALIENTE, éramos 4 personas y solo 1 se bañaba con agua TEMPLADA, el primer día que llegamos se sentía pólvosa la cama y estaban muy incómodas, el agua de la taza de baño NO se iba. Si vienen de vacaciones unos días y quieren estar en un lugar cómodo ESTE HOTEL NO SE LOS RECOMIENDO !!!!
salvador
Agradable Estancia
Ricardo
Los aires acondicionados están muy viejos y hacen mucho ruido. Cuando quiere uno descansar, sólo hay agua tibia en la regadera.
Willian
The people at the reception are very attentive. The room was very clean. And excellent response to any inconvenience
Effi Merari
No tenía servicio de agua caliente, lo cual lo reporté y la única resolutiva era que me regresarán el depósito y salirme del hotel a la 1am, a altas horas de la madrugada, debido al horario no me pusieron resolver con otra habitación o encender el boiler, siempre he reservado en el mismo hotel, y supongo que por el descuento que tenía me dieron una habitación muy deficiente, no me asignaron como las que siempre me habian dado. No buscaba descuento, buscaba un buen servicio. En fin muy mala experiencia en esta ocasión.
Rosa
O está como en la publicación, el agua está fría y el internet es malo, las instalaciones son viejas
Natanael
Excelente
PATRICIA
Falta agua potable y vasos en la habitación, llaves de regadera dañadas
Juan Bosco
Que está junto de la calle con demasiado ruido y tráfico
Hugo
Mas agua caliente
Lady Laura
El recepcionista a nuestra salida no fue amable.
A la llegada había una cucaracha en el área de baño
A la llegada había una cucaracha en el área de baño
Cristobal javier
Muy bueno comparable precio calidad.. buena atencion de las chicas del restaura. Y del demas personal
Eloisa
Un lugar muy seguro y los asistentes muy amables
Juan
Habitaciones agradables, televisión con opciones de canales; el único detalle fue que a veces el aire acondicionado tardaba en enfriar. Está a una considerable distancia del centro histórico de Mérida, pero se compensa estando en un sitio donde taxis no faltarán.
Jesus
Está bien pero el cuarto extremadamente pequeño, pero para lo es, solo dormir, el restaurante súper bien, muy atentos, pero de plano el maletero y/o el vigilante me negó el estacionamiento comentando que \"solo pague por el cuarto, no estacionamiento...\" Y por último el baño tenía moho.
leticia
Las habitaciones no son lo que se ve en su publicidad, las falta coordinación en sus reservas
Location & surroundings
El Español Centro Historico
Calle 69 Num. 543-C Entre calle 70 y 72, Merida, Mexico
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El Español Centro Historico
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