Name: La Nacional By Kavia
Address: Calle 59 502 Entre 60 Y 62, Yucatan, MX

8/10

Excellent

27 Jul 2026

Myriam

Great location, clean room.

10/10

Exceptional

26 Jun 2026

Zhongda

I stayed here for two nights and I was happy with my stays. My room was facing the street so it is noisy during the day till to 11pm ish but this did not bother me as I was outside everyday. Room is spacious.
The location is super convenient and should be appreciated as a good place to walk around.
Overall 9.0/10.0
Will come back.

Self

6/10

Pleasant

26 Jun 2026

raymundo

Property is located in the heart of city, a beautiful park across the street. The worst part of my stay is the shower is very rusty and shooting the water to the side. Besides that it's okay for what you pay

Self

8/10

Excellent

15 May 2026

JOSE

Comfortable bed, but shower in need of a full update.

Self

10/10

Exceptional

15 Apr 2026

belen

Excellent location

10/10

Exceptional

28 Mar 2026

Jonathan

Liked the nice classic look of the hotel, it's really well located, the staff was very nice and helpful. The firm mattresses were absolutely to my taste. Parking required a three-block walk, which I found good for the exercise--it was easy to drop off our bags before parking, so it's not a complaint on our part! Worth it considering the hotel's wonderful position in downtown Merida.) Our only complaints: we would have liked washcloths and more places to hang towels.

Partner

8/10

Excellent

24 Mar 2026

Garo

This hotel has a very lovely structure, but it needs a bit more upkeep. The beds were comfortable, and the location was excellent—close to everything. My only complaints are that the room needs to be cleaned much more thoroughly, and the bathroom needs a bit more lighting. The pool also needs to be cleaned better, as there was a lot of accumulated mold. The staff is very friendly, and the hotel has an elevator, which is a plus.

Partner

10/10

Exceptional

16 Mar 2026

Joseph

very conveniently located, nice hotel for the price. downtown close to everything. has parking

Family

10/10

Exceptional

02 Mar 2026

Jaime

Rooms are clean and the beds are comfortable. There are some great shop and restaurants within a 2-3 minute walk of the hotel. Pizza place right outside the door is excellent. Main plaza is one block away. I’ve stayed there twice now and have been impressed with the staff and their knowledge of local area.

Partner

8/10

Excellent

27 Feb 2026

Monica

Great ubication, clean room, great service at front desk

Self

10/10

Exceptional

20 Feb 2026

Colin Trevon

Hotel staff was great

Self

8/10

Excellent

19 Feb 2026

Rebecca

Great location! Beautiful hotel. My room faced the street & it was very noisy until about 1 am & then at 8 am when the shops opened & started blasting music. Ask for a room on the other side of the hotel & you’ll be fine.

Self

8/10

Excellent

07 Feb 2026

Mike

Yes room was clean, just saw some hair pins on the floor.

2/10

Poor

24 Jan 2026

Amin

We had to check out the same day. The room was simply uninhabitable due to the extreme amount of noise coming from the main street. We requested to cancel our booking which they refused and they didn’t even give us a check out receipt or document. This place is not ready to host guests. Don’t ruin your visit to Merida.

Partner

10/10

Exceptional

21 Jan 2026

Mark

Great Staff

Leisure Friends

8/10

Excellent

18 Jan 2026

Anthony

Hotel is older, rooms are large location is amazing
. Our room overlooked the street so was very noisy. Try to get om on the back.

Leisure Partner

8/10

Excellent

09 Jan 2026

Randy

this is a very old Hotel and the accommodations were a bit spartan

4/10

Poor

08 Jan 2026

Roimata

The hotel was cheap for a reason, the rooms are basics, beds are hard, there's a funky smell in the rooms. The pool was great, free parking was appreciated and the staff were helpful. If you want to leave early let them know so you aren't waiting around until 7am to get your car out of the carpark. The staff did seem to have dinner in the foyer at about 10pm which would echo up into our room.

Leisure Friends

8/10

Excellent

07 Jan 2026

Taylor

Clean and a perfect location

8/10

Excellent

29 Dec 2025

MARTHA PERLA

Muy comoda habitación, el personal muy amable, excelente ubicación. solo sugeriría cambiar las toallas, al menos las que pusieron en mi habitación eran ya muy viejas y grisaceas.

Leisure Family

4/10

Poor

26 Dec 2025

Rui

Where do I start..... Front desk guy (Miguel)was borderline rude and careless. When asking for the parking (3 1/2 blocks from the hotel, BTW. Not at the location) said I had to wait in a no parking zone, with cars honking behind me, until someone is available to take the car there. After 15 minutes I said I would park myself. Well, in that case I needed to leave a $200 MX as guarantee... What? Well, left the money as I needed to move. That was first impressions. Then the problems started. Given room 212. Behind the room and running through the restroom there is a permanent very loud noise.... Enough not to let u sleep. Then the sink was clogged and overflowing. Asked for another room and was told that no rooms were available.... A maintenance person went to fix the sink. When I arrived back there was empty bottle the door with the trash beside it.... not sure who, but.... oh well. With another night there we resigneted to the fate. Clothes and towels left in the restroom stink with food from the fan running behind.Then.... The ceiling in the restroom almost collapsed with water coming down. Water was running into the room. Came down to complain and mirecously other rooms were available since no one was there to fix 212.... And the front guy, with a smirk gave me the key. Weird, uh? Jacuzzi is just a tube throwing cold water. What save this hotel from a full disaster was a gentleman called Jorge. This guy did everything he could when he was there. Helped in all he could.

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Luis

The pool is very small but other than tfat everything else is great

Leisure Partner

10/10

Exceptional

11 Dec 2025

Jose

Close to downtown clean room

Leisure Partner

10/10

Exceptional

11 Dec 2025

Luis

Room is pretty clean and service is great

2/10

Poor

02 Dec 2025

Jason

The young man who checked us in, was quite rude for absolutely no reason. Couldn’t even say hello or look up from his desk. Strange unwelcoming experience.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Denis

Room was spotless and quiet. I made a cooler with a garbage can but when we can back from our outing some brought a cooler. So much appreciated. Bravo great work by the support staff.

Leisure Partner

10/10

Exceptional

20 Nov 2025

Giuseppe

excellent location and great amenities

Leisure Partner

10/10

Exceptional

15 Nov 2025

Marco

Solo la llave del shower no salia casi agua

10/10

Exceptional

05 Nov 2025

Dianela

clean and comfortable rooms, the location right in town is a plus

Family

2/10

Poor

03 Nov 2025

Benjamin

The room wasn't clean, dirty sheets, no warm water in the shower.

Partner

6/10

Pleasant

04 Oct 2025

Ahmed

Location is fantastic. A minute from historic Centro. The neighbourhood has restaurant and all shop required. The staff were very flexible and helpful. The red blanket was not too clean and I used it only for a night. I didn't like the shower which is always important.

Self

10/10

Exceptional

03 Oct 2025

Eudo

Great and clean place at affordable price

Business

6/10

Pleasant

25 Aug 2025

Lorena

Muy bien

Business Friends

8/10

Excellent

23 Aug 2025

Jaime

Very convenient location in the center of town. You can walk everywhere. Basic hotel. But clean.

Business_and_leisure Self

8/10

Excellent

18 Aug 2025

Victor

Nice hotel

Good hotel for the price, but…
The first room we got was facing the Main Street and it was so noisy it was not possible to sleep. Also the shower had almost no water due to rust build up.
We got a second room on the back, and this room was much better, quiet and clean looking.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Genna

A lovely stay. Staff were very attentive. The hotel was in the best location right next to the Parque Principal.

Leisure Family

8/10

Excellent

10 Jul 2025

Eduardo

It’s in a very great location, it has a lot of potential to make it a 5 star hotel.

Leisure Family

8/10

Excellent

07 Jul 2025

Eduardo

It’s in a great location, the best.

Business_and_leisure Family

6/10

Pleasant

11 Jun 2025

Rocío

Nos quedamos solo dos noches, en general estuvo bien lo único negativo fue que la habitación que nos toco no tenía ventana, y eso hacía que se sintiera un poco sofocada, en las fotos del sitio sí aparecía con ventana, la alberca está linda solo que el día que nos metimos estaba algo sucia, fuera de eso, todo bien la ubicación es muy céntrica te queda todo cerca en especial los restaurantes. Si buscas un lugar para quedarte pocos días y que esté bien ubicado, es buena opción.

Business_and_leisure Family

2/10

Poor

31 May 2025

Jorge

I was given probably the worst room they have. The bathroom was dirty, the sink did not work, the shower was really dirty and the room really noisy from alla the activities on the the street. Was planning to come back for a week on my way back next week but definitely I will not stay here again.

Self

8/10

Excellent

03 May 2025

ANTHONY

Loved the location. A small refrigerator in the rooms would be nice.

Leisure Friends

8/10

Excellent

02 May 2025

Andrea

The Parking Lot is 3 blocks away the hotel. overall the experience was great.

Leisure Family

6/10

Pleasant

02 May 2025

Maria

Centrally located, good service and clean. However we did get some bug bites. Not sure if it was bed bugs or mosquitoes.

Family

10/10

Exceptional

28 Apr 2025

Kelvia

Convenient for a couple of nights

Leisure Self

10/10

Exceptional

17 Apr 2025

Dhoval

Nice hotel in the centre of Merida

Really good location, helped us with our bags and took us to the free secure car park .

Friends_and_family Family

6/10

Pleasant

23 Mar 2025

Marilyn

Amazing location, room was bare bones. Felt a little run down. We were only provided with 2 towels even though qe had 4 people in the room.

Friends_and_family Family

10/10

Exceptional

21 Mar 2025

Paul

Good

8/10

Excellent

14 Mar 2025

JAMES

Great place to stay in Merida , close to the center, 5-10min walking distance to sites, food, activities. I only wish they would provide a mini fridge in the room. (I should’ve ask to see if they would, but didn’t .So don’t know if it was possible)

Business_and_leisure Self

10/10

Exceptional

07 Mar 2025

Griselda

Close to everything

Leisure Family

6/10

Pleasant

07 Mar 2025

Susan

Excellent location, especially for the price. Parking is off site but a short walk away. We were on the corner so amazing view of the church and the square but a lot of traffic noise from the street earplugs definitely required!

Leisure Partner

2/10

Poor

04 Mar 2025

Candace

It felt like a hostel and not a hotel

Leisure Family

8/10

Excellent

01 Mar 2025

joe

The parking was two blocks from the hotel.
Besides that all was good.
Good bang for the buck!

6/10

Pleasant

28 Feb 2025

Darlene

Budget hotel with basic amenities. The bed and pillows were comfortable and the sheets were good. Air conditioning worked well. Slowest elevator, bar none, that I've ever experienced.
I was able to login to Netflix on the tv.
The best thing about this hotel is the location. Very close to the main square and many restaurant options. A tourism office is located at the perimetre of the main square on the Dairy Queen side. About 1/2 way along under the arches. English spoken here and I found them very helpful.

Leisure Self

10/10

Exceptional

25 Feb 2025

Gabriel

Loved the hotel. It is close to the centro and close to restaurants.

Partner

10/10

Exceptional

23 Feb 2025

belen

I love this hotel

Business_and_leisure Family

10/10

Exceptional

22 Feb 2025

Elizabeth

Cute hotel right in the center of Mérida. Walking distance to numerous dining options and the main Cathedral. Rooms were pretty basic, something i am very comfortable with. An option I would definitely consider again if in Mérida. Staff was courteous and attentive.

Leisure Family

8/10

Excellent

02 Feb 2025

Kim

Affordable and clean

Conveniently located, spacious room with excellent shower- on a busy corner so noisy at times but we were not bothered by it. There was some great music in the square.

Partner

10/10

Exceptional

31 Jan 2025

Oscar

Its in the center of city walking distance to everything

Leisure Family

8/10

Excellent

29 Jan 2025

JAMES

Good size ,clean rooms . Located right in the middle of all the action . Lots of great restaurants , night life , and shopping close by.

Business_and_leisure Self

6/10

Pleasant

29 Jan 2025

Loraine

If you book a room, stay away from the street side. Staff told me it was noisy but we wanted the queen size bed . It is really noisy until about 2am. Parking is way off site as well. You have to walk about 1/2 mile and it closes at 10pm. Staff was very nice. Limited English speaking.

Leisure Partner

8/10

Excellent

10 Jan 2025

Rick

We had a corner room with windows on each side, overlooking the cathwdral and plaza luis

Leisure Partner

8/10

Excellent

09 Jan 2025

Michael

Great position in a beautiful part of Merida. Very friendly and helpful staff. Basic facilities. Pool is more of a plunge pool. Would recommend and stay again.

Leisure Family_with_children

4/10

Poor

11 Dec 2024

Diana

Place could use some maintenance . No hot water in shower.

Leisure Friends

10/10

Exceptional

05 Dec 2024

Maria

Ok comfortable

Leisure Partner

8/10

Excellent

01 Dec 2024

Lucia

Excelente location

Leisure Family

10/10

Exceptional

08 Nov 2024

Lizeth

Excelente ubicación. La habitación era muy amplia y limpia, y el personal fue muy amable en todo momento.

Leisure Self

10/10

Exceptional

06 Nov 2024

Joseph

This place was great

10/10

Exceptional

03 Nov 2024

Guy

The hotel is managed well, and it is clean. The daily room cleaning services are also very good. Apart from that, the restaurant dining and souvenir shopping options close to the hotel are excellent. The only issues that we had were that our TV would not turn on and that the toilet seat would not stay up. Overall, I had a very good experience.

Leisure Partner

10/10

Exceptional

03 Nov 2024

miguel

Nice

10/10

Exceptional

30 Oct 2024

belen

Safe place

Leisure Family

6/10

Pleasant

25 Oct 2024

Donald

My visit was a bit of a mixed bag. The location was great, the hotel was nice enough and the staff were helpful and friendly. But it was so loud, I needed earplugs to sleep and the beds were basically like sleeping on cement they were so hard. I woke up with back pain every night.

Leisure Partner

4/10

Poor

06 Aug 2024

Tracy

The manager was not really helpful at all! A I don't really care attitude. Not good as he represents the whole hotel.

The reception area was dirty, boxes and rubbish all around the back of the reception area.

The man who handled our bags and took them up to our room should actually be the manager. He was really friendly and helpful!

The rooms are really basic. Not even coffee making facilities.

Rooms are clean! Excellent cleaners.

Great location.

Leisure Family

10/10

Exceptional

29 Jul 2024

boris

Great hotel, smack in the center of Merida.

Leisure Friends

2/10

Poor

27 Jul 2024

Sam

I wouldn’t let my dogs stay there it was dirty

8/10

Excellent

22 Jul 2024

Maria

The place is great, but in the room I stayed feces the street and is very noisy during the night. I couldn't sleep comfortably.

Partner

8/10

Excellent

16 Jul 2024

Rolando

Las habitación estaba limpia, Internet y cable bueno, Atención al cliente, excelente!

10/10

Exceptional

13 Jul 2024

javier

Hotel La Nacional by Kavia

Excelente servicio en inmejorable situación.

Friends_and_family Family

6/10

Pleasant

12 Jul 2024

Steven

Why?

Leisure Partner

10/10

Exceptional

07 Jul 2024

Oscar

no parking on site had to walk 2.5 blocks.

4/10

Poor

03 Jul 2024

oscar

Change the reservation price not hot water and cool bad anmenites

Leisure Family_with_children

10/10

Exceptional

01 Jul 2024

Rafael

Good site to stay

Leisure

2/10

Poor

21 Jun 2024

EDITH ARACELI

Very disappointed to see this property rated as “excellent “
It is a DIRTY, run down property. Not old as in a historical charming old building. Someone mentioned it was a very noisy place. Well, I took my chances and now I can confirm it is really bad! No one here treated me wrong and I had a great time in this beautiful city. I just wouldn’t like for you to go through this bad experience at this place (I already did it for you!)
Do yourself a favor and keep looking.

Leisure Partner

10/10

Exceptional

13 Jun 2024

belen

Nice location

8/10

Excellent

10 Jun 2024

James

Air conditioning was not the best. Took awhile to cool the room and would never get cold although cooler than outside

Leisure

10/10

Exceptional

04 Jun 2024

David

It was near the center and had good parks and eating options at various price points

Leisure Friends

10/10

Exceptional

28 May 2024

magdalena

It was a nice experience! Excelent location and the staff was very helpful.

8/10

Excellent

26 May 2024

Jean-Walter

Close to centre

Leisure Self

10/10

Exceptional

22 May 2024

Elber

Cerca del centro histórico. Muy bien ubicado.

8/10

Excellent

13 May 2024

Maria

Staff attentive. \"Pool\" was refreshing. Very centrally located to the Centro of Merida.

Leisure Partner

10/10

Exceptional

13 May 2024

Cynthia

Loved the convenient location overlooking the park and the Cathedral. Fabulous three-tiered pool with the shaded area actually inside an renovated water tower! Very walkable area to all the cathedrals, barrios, restaurants, etc!

Leisure Partner

2/10

Poor

30 Apr 2024

Desiree

Horrible old decrepit hotel

Dont waste your time staying here. They buildings is extremely old and in need of a lot of repairs. It doesn't have any of the basic essentials all hotels should have. Besides the location this place is horrible. Take your hard earned money elsewhere. You deserve better.

Friends_and_family Friends

8/10

Excellent

13 Apr 2024

Patricia

It is ok, everything.

Leisure Self

8/10

Excellent

02 Apr 2024

Kevin

Fun place to stay in Merida!

This is a fun place to stay. It's close to the city's main plaza and a lot of restaurants and bars. The immediate area is a little touristy, but it's only a block away from non-touristy areas. It can be a little noisy because of the location.

Friends_and_family Family

10/10

Exceptional

28 Mar 2024

Quetzali

The place is really comfortable and quite nice, the price is good and the staff team is magnificent and friendly as well as safe. The only bad thing is that the parking lot is a bit far away but despite being late when I arrived at the hotel the staff accompanied me back and forth to return comfortably and safely to my room

Business_and_leisure Partner

10/10

Exceptional

18 Mar 2024

Juan

Rooms were very Comfortable, Clean & Air conditioning.
The Staff was so Awesome & accommodating. Very Polite & Respectable.
Just wish they had small Refrigerators in each room, & More Hooks to hang clean clithes after Showering,

Leisure Family

8/10

Excellent

16 Mar 2024

María Patricia

Nuestra estadía en el hotel estuvo muy bien. Al inicio nos dieron una habitación que olía bastante a humedad y era oscura, pedí que nos cambien y pudieron hacerlo con una mejor habitación, más amplia, limpia, iluminada y sin malos olores. El hotel se encuentra en una ubicación excelente! Puedes caminar a todos los lugares y atracciones del centro desde él. Creo que es un hotel un poco viejo, quizás por eso el olor en la primera habitación, sería bueno que le hagan remodelaciones. Pero en más, muy bien nuestra estadía ahí, considerando que realmente lo usamos solo para descansar en las noches. No cuenta con desayuno ni mayor entretenimiento dentro del hotel, solo con la piscina. Pero saliendo de él tienes muchísimas cosas por hacer y recorrer hermosos lugares.

Leisure Partner

8/10

Excellent

16 Mar 2024

Mario

Nice building

Leisure Family_with_children

10/10

Exceptional

11 Mar 2024

Yvette

Highly recommend, hotel located in the heart of Historic Downtown Merida. Easy access to shopping, restaurants, and entertainment.

Leisure Friends

10/10

Exceptional

10 Mar 2024

David

N/A

10/10

Exceptional

05 Mar 2024

Michael

Great place in the heart of Mérida

This place is a real gem. You can't find a hotel in a better location; just a block from the main plaza, surrounded by restaurants, cafes and shops. It's across from a park and a stone's throw from a 400+-year old church. Our room was on the third floor, on a corner with three large windows - great for people watching on the streets below. The large bedroom is separated from a bath by a hallway. A really good value if you want to stay downtown. The only downside is street noise. If you're a light sleeper it could be a problem; it never is for us, because we're sound sleepers and enjoy the bustle of the downtown area. The only other tiny con is that this hotel has the slowest elevator in the world. But this is Mexico, and no one gets in a hurry; not even the elevators! Highly recommended.

Partner