Casa Lucia Hotel Boutique

8/10

Excellent

26 Apr 2026

Christina

This was a perfect location for us to explore Centro Merida. The property is lovely, the room was spacious enough for our needs, & the AC worked great. Beds are stiff and only have standard size *firm* pillows - could definitely use more padding to soften up the mattress & would have liked some pillows that were not so fully stuffed.

Friends_and_family Friends

10/10

Exceptional

09 Apr 2026

Miguel Angel

Conveniently located, clean rooms with air conditioned, and friendly staff.

Partner

10/10

Exceptional

31 Mar 2026

Jean-luc

Excellent location. Excellent staff

Partner

6/10

Pleasant

17 Mar 2026

Jeffrey

The room we booked via Expedia was the hotel's cheapest room in the older part which was fine but smaller than the other rooms in the newer building. The location can't be beat! The property seems to be aging and needs some updating but still nice. My only complaint is the quality of towels in the bathroom was of very low quality and torn both ends. This is the second time we have torn towels when we stayed in the cheaper rooms in the older section of the hotel. This is an area management needs to address.

Partner

10/10

Exceptional

16 Feb 2026

Loren

Clean and comfortable room. Very friendly staff. Lovely decor and quiet and beautiful grounds made you feel like your were staying in a more remote resort when you are in the middle of downtown. Room service didn’t come through with our morning coffee, but we chalked that up to bad communication. Would stay here again when looking for a place in Centro Mérida.

Leisure Partner

8/10

Excellent

14 Feb 2026

Wesley

Beautiful hotel room was lovely it was exactly like the photos.Staff were very helpful location was excellent.

10/10

Exceptional

13 Feb 2026

Girija

Very cute hotel, centrally located. Clean comfortable room. Front desk was excellent, he helped with travel arrangements. Highly recommend.

Leisure Partner

8/10

Excellent

31 Jan 2026

Darrell

Spacious and clean room, excellent central location, near restaurants and shops

Friends_and_family Friends

8/10

Excellent

22 Jan 2026

caroline

lovely hotel, friendly helpful staff and we had a good stay.

Friends_and_family Friends

8/10

Excellent

18 Jan 2026

Dan

The staff was friendly and helpful. Great location! The rooms were a nice size and the HVAC seemed to handle the winter weather well. The property was nice and clean and inviting to hangout outside. There was also a very friendly cat that roamed the interior and greeted guests. However, my biggest issue was the WiFi was spotty. We were on the second floor and it would cut out intermittently. Overall, I would strongly consider coming back!

Leisure Partner

10/10

Exceptional

04 Jan 2026

Lisa

Lovely hotel and excellent location. We had a great time over New Year’s Eve. The breakfast (if you opt in to have breakfast included) is in the restauarant attached to the hotel and offers a variety of choices off their breakfast menu. There is a gated parking lot also on site for 10 cars. We were assigned a specific spot for our 3 nights which was a benefit knowing it wasn’t a “first come first serve” each day. Rooms with pool view are really lovely. What a hidden gem of a hotel with a great small pool, palapa and garden area.

Leisure Family

10/10

Exceptional

24 Dec 2025

Souha

Very modern hotel. Very well located. Easy park. Friendly staff and very clean.
The only thing is that the breakfast doesn’t match the quality of the hotel, but it is still tasty.

Leisure Partner

10/10

Exceptional

03 Dec 2025

Heather

The room was beautiful, very spacious, clean and tastefully decorated. The shower had great water pressure. Staff were all friendly and ready to help if needed.

Friends_and_family Friends

10/10

Exceptional

02 Dec 2025

Jon

Room was spotless and cleaned well every day of my stay

Friends_and_family Friends

10/10

Exceptional

03 Oct 2025

selene

Muy lindo hotel. Muy centrico.

Leisure Family_with_children

10/10

Exceptional

29 Sep 2025

Lawrence

No better location than this - in front of Santa Lucia Plaza for the Thursday evening serenade and steps away from great meals at Teya, Chaya Maya, and Mercado 60. Nadia and colleagues were helpful and patient.

Partner

10/10

Exceptional

03 Sep 2025

Albert Kealiinui

First rate and reasonable. I will stay again.

Business Self

10/10

Exceptional

04 Aug 2025

Monty

The Casa Lucia Hotel Boutique is located right next to Santa Lucia Square, which is the perfect location if you want to partake in Merida's cultural offerings. Every evening there is almost always something going on in the square, and if there is not, it is only about a three block walk to the central square were there are almost always nightly activities as well. There are many excellent restaurants within walking distance of the hotel. The hotel itself is modern with good wifi and there is a nice pool. It is clean and safe and the service is excellent. However, some of the furniture in the rooms are dated. The flooring in our room was nice but very old tiling. If you are expecting the Ritz, this may not be the place for you. Personally, I thought these things added to the hotel's charms. We stayed a week here and did not want to leave. I would not hesitate to book with this hotel again.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Rosella

We had a great stay, the hotel was lovely and comfortable. We’re thinking about staying here again when we return to Merida!

Leisure Family

10/10

Exceptional

15 Jul 2025

Juan

We really enjoyed our stay in this great boutique hotel. So convenient to walk almost everywhere we wanted to go

Business_and_leisure Partner

10/10

Exceptional

14 Jul 2025

Clem

The property is very charming and welcoming.

Leisure Family

10/10

Exceptional

13 Jul 2025

MARWAN

great experience

Leisure Family

10/10

Exceptional

10 Jun 2025

Leonor

It was at the center of it all. Beautiful nice stay with amazing pool experience. The room I stayed in was so romantic 10/10 recommend

Business_and_leisure Partner

10/10

Exceptional

01 Jun 2025

PAUL

Nice hotel. Close to the colonial center of Mérida. Clean and comfortable. Good breakfast.

Partner

10/10

Exceptional

19 Apr 2025

Janelle

Beautiful property. Very clean and very beautiful. The two queen bedrooms were enormous. Location is spectacular — cannot be beat. It’s both lively and quiet (i.e. no loud bars or clubs but a lively small square with lots of sit down restaurants and cafes and family-friendly music).

Leisure Family_with_children

10/10

Exceptional

31 Mar 2025

Christian

I really enjoyed my stay at Casa Lucia hotel . The property is centrally located between historic center and Calle Montejo. Everything is walking distance to historic landmark and great restaurants. I will definitely stay at Casa Lucia again.

Leisure Self

10/10

Exceptional

25 Mar 2025

Irma

The hotel staff were extremely nice and accommodating. The room was perfect with a small balcony that we could go out on just to enjoy the nice evenings. The restroom had all the extras you could want. Would definitely stay here again!

Leisure Partner

2/10

Poor

25 Mar 2025

Fernando

Modern Hacienda decor, great bathroom, spacious room . Across the street from Plaza Lucia, which has several good restaurants. Also close to the main square.

Leisure Partner

10/10

Exceptional

20 Mar 2025

Jean Luc

This property is an excellent choice. The only barely negative is no coffee maker in the room. That is only a problem because I am an early riser and most places don’t open till 7 am

Leisure Partner

10/10

Exceptional

02 Mar 2025

Robert

Great for a short stay in Merida

Checked in for a two day stay as part of a longer Mérida vacation. Perfectly located with very nice grounds and pool. Friendly staff.

Partner

4/10

Poor

14 Feb 2025

Jeffrey

Great location but property is aging & not being update to the standards that the price is being charged.
On this stay the room was not ready at 3:00 PM. Waited 15 minutes but room ready but was complete in a rushed manner: no extra toilet paper, now vault instructions,TV remotes don’t work properly & no instructions.

Leisure Partner

10/10

Exceptional

07 Feb 2025

Lisa

The hotel has beautiful architecture with gorgeous views of the garden area. The staff takes great care of the property, and the plants everywhere in the hallways and patio area are gorgeous. The rooms are spacious and comfortable. The pool was warm and cleaned every morning. I will be back!

Leisure Family_with_children

10/10

Exceptional

31 Jan 2025

Enrique

Love the location of this hotel, its a blast to the past with a modern twist, their staff was super nice and helpful..its exactly where you want to be if you want to see Merida

Leisure Partner

10/10

Exceptional

16 Jan 2025

Tara

Definitely stay here

We just spent 8 nights here. It is very well located, right across from the square and about four blocks from plaza grande. The rooms are big, the pool was great, and the staff were wonderful!

Partner

10/10

Exceptional

13 Jan 2025

Ursula

We had a room in the very back of the garden and enjoyed the peace and quiet right in the middle of the happening area. Wonderful to hang out on balcony or by the pool in lush gardens. Wish they would provide access to coffee before 7:30 am. Can't beat the location!

10/10

Exceptional

11 Jan 2025

Jane

Beautiful hotel! Quiet, clean, spacious, great location, warm and friendly employees, and comfortable!

Leisure Partner

10/10

Exceptional

18 Dec 2024

Jon

Excellent stay- hotel staff courteous and knowledgeable.. room was lovely.. patio and pool area very nice… location in El Centro could not be beat!

Friends_and_family Friends

10/10

Exceptional

13 Nov 2024

Justin

Very clean. Great friendly staff. Very safe, i felt safe walking around even at night to go for a drink. I will return.

Leisure Self

10/10

Exceptional

18 Jul 2024

scott

great rooms, comfy beds

Leisure Family

10/10

Exceptional

06 Jul 2024

JEREMY

Great staff and stay. Took care of guests during incoming hurricane.

Leisure Partner

10/10

Exceptional

21 Jun 2024

Carlos

Location,staff,facilities

Leisure Partner

10/10

Exceptional

13 Jun 2024

Aldey

Great place to stay. Delicious food and very clean. Friendly staff.

Leisure Family

10/10

Exceptional

08 Jun 2024

Martha Gallegos and Oscar

Large room, comfortable bed and friendly and helpful staff!

Leisure Partner

10/10

Exceptional

01 May 2024

Edner David

Great one night stay, we arrived during construction and had to park a block away but otherwise great. Lots of restaurants and shopping close by.

10/10

Exceptional

30 Apr 2024

jessica

.

10/10

Exceptional

27 Apr 2024

Deborah

Casa Lucia Hotel is just as promised by the description, photos and prior reviews. Great walkable area, lots to see and do and the people that work in the hotel are very nice and helpful. There is construction on the streets nearby so if you have mobility challenges this may be a consideration until the city is done with the work. For us it was not a problem and our stay has been fantastic.

Leisure Partner

10/10

Exceptional

16 Apr 2024

Katrice

Wonderful hotel in a perfect location. The room was massive and spotless, the common area was peaceful. I had a desk in my room so I was able to work. The fragrance they spray in the lobby is delightful. I will absolutely recommend this hotel to anyone visiting Merida.

Self

8/10

Excellent

06 Apr 2024

Anthony

nice place, great owner

Giving a four overall instead of a five because there was no wifi in the hotel. They said it was a problem and they were trying to fix it. I think an upgrade to the place would be a breakfast place with more options (vegan for example). The location is really great and couldn't be better. The owner is very sweet. I think her staff were great. I think if I owned this hotel, I might offer more concierge type services and people would pay for that.

Friends_and_family Family

10/10

Exceptional

10 Mar 2024

Tracy

Holiday Haven

This is my second stay here. I love this hotel. It is charming, centrally located, has a great pool area, friendly staff and very clean. It is truly a gem. The beds are very comfortable, ac works great, rooms have a small fridge and a safe. Love the Casa Lucia, and I will be back!!

Self

10/10

Exceptional

05 Mar 2024

Alicia

Was great experience

Partner

10/10

Exceptional

29 Feb 2024

Flora

Adorable!

Cutest boutique hotel! Had a lovely stay. Pool area is great. Rooms are comfortable with AC.

Self

10/10

Exceptional

25 Feb 2024

Roger

Good in every way

Leisure Family

10/10

Exceptional

24 Feb 2024

Kat

We loved our stay. Very clean, professional staff,
And centrally located!
There was road construction in front the hotel, so kinda dirty and loud. No fault of the management.

Leisure Friends

8/10

Excellent

18 Feb 2024

Kat

Nice, clean, bouquet hotel in the middle of the city.

Leisure Friends

10/10

Exceptional

12 Feb 2024

Linda

A lovely hotel in a great location.

Leisure Friends

8/10

Excellent

06 Feb 2024

Rod

mat want to consider removing cats from the premises they are very noisy at night

Leisure Partner

10/10

Exceptional

31 Jan 2024

Ricardo

Very good hotel

Leisure Family

10/10

Exceptional

15 Jan 2024

mark

Lovely relaxing hideaway

Super helpful hotel staff and front desk. Spacious and tastefully appointed sleeping room. Good reliable internet service. Wonderful pool and courtyard space. All in all an excellent choice and just across the street from Santa Lucia Plaza with a half dozen terrific restaurants.

Partner

10/10

Exceptional

03 Jan 2024

Tasha

Absolutely gorgeous!!

This is one of the most gorgeous little boutique hotels I’ve stayed in. Absolutely loved the room, the garden view, the privacy, and the room layout.

Partner

10/10

Exceptional

29 Dec 2023

Jacob

Great location. Lovely pool. Spacious rooms. Helpful staff. We loved it.

Leisure Family

10/10

Exceptional

24 Dec 2023

KATIE

If you get the chance to stay here you will absolutely love it. Beautiful property, excellent location, housekeeping excellent, very friendly and attentive staff. Have already been recommending it to friends!

Leisure Self

10/10

Exceptional

23 Dec 2023

Douglas

Great boutique hotel in Centro Merida

This was a fantastic stay and the hotel accommodations definitely helped. The room was very clean and the shower was huge with some of the strongest water pressure I've ever had. Super great friendly staff that made sure all of our needs were met.

Partner

8/10

Excellent

21 Nov 2023

ana

Location, location, location.

This hotel had a very cozy feel which I prefer over the large luxury hotels. When you leave your room to amble about for the day, you are a short distance from room to street. You have a lovely park lined with restaurants across the street. This historic downtown hotel gives you close access to affordable and fine dining.

Self

10/10

Exceptional

05 Nov 2023

Saul

Beautiful and peaceful hotel

Leisure Partner

10/10

Exceptional

28 Oct 2023

Leticia

Amazing stay

I've traveled plenty of times and so far this stay has been the most amazing place. The 1st time was Alex the front desk personnel. He was always there for anything we needed or had questions about tours and places to eat. The 2nd thing thats amazing and was truly amazed about the breakfast. I never had hotel breakfast that taste so delicious. The restaurant member were super nice and friendly. They were able to have our complimentary breakfast ready before they open and delivered to our room. The 3rd the hotel in general very clean, pool side very relaxing and we didnt heard noises. Its on a busy area but it was so peaceful. I highly recommend it and ill stay here again.

Friends_and_family Friends

10/10

Exceptional

15 Oct 2023

Eduardo

Great Location, Beautiful pool area, The staff is excellent

Business Family

10/10

Exceptional

08 Aug 2023

Bryan

I’ve written reviews for this property before (always fantastic) and this one is no different. Carlos was absolutely fantastic. Especially since we needed his assistance for an early pick up (4am). Had our taxi booked the night before and had it confirmed by the time we got to the desk in the morning. He was always so pleasant to deal with. He always makes our stay enjoyable.

Leisure Partner

10/10

Exceptional

31 Jul 2023

Salvador

Clean, pleasant staff and perfect location! Would stay again with the family.

Friends_and_family Family

4/10

Poor

24 Jun 2023

miguel

The property is well located with restaurants, shops and in the downtown area. The rooms are large and spacious but I had to ask twice for our room to be cleaned. The shower is awful with a trickle of water barely coming out. The swimming pool looked dirty. The staff member that checked us in when we arrived was great. He was the staff member doing the grave night shift.

Business Partner

10/10

Exceptional

20 Jun 2023

Violeta

The staff is extremely friendly and helpful. The location is very convenient with walking distance and access to the city center. The hotel is small and cozy. The rooms comfortable and spacious. I stayed with my sister and my son in a double room. Merida is extremely hot, but that is not at the hotel fault. It has a nice small pool, where you can cool off the afternoon heat. The restaurant next door Soberana, had amazing breakfast. I would recommend anyone to stay here.

Family_with_children

10/10

Exceptional

04 Jun 2023

Behrooz

Location

Leisure Partner

10/10

Exceptional

24 May 2023

Wesleys

Great Location

This is are second time staying at this hotel. The only negative thing i would say is room 4 or any room with this shower / bath tub set up should not have guest over the age of 40. Dangerous set up for elderly people. The other rooms have be remodeled nicely with a great walk in shower.

Partner

10/10

Exceptional

07 May 2023

ALFREDO ENRIQUE

muy lindo en verdad
centrico,

Leisure Partner

10/10

Exceptional

29 Apr 2023

Cynthia

Great stay at Hotel Casa Lucia. Walking distance from everyhting and the rooms were big and comfortable. Sunday morning the church bells are very loud (the church is 2 buidlings down) but i was already awake so it was not an issue. Overall would definitely recommend & stay here again !

Business_and_leisure Family_with_children

10/10

Exceptional

22 Apr 2023

Emily

Beautiful hotel! Well maintained, huge rooms and bathrooms, perfect location and friendly and helpful staff.

Leisure Partner

10/10

Exceptional

11 Apr 2023

Ricardo

Perfect place to visit Merida

Perfect location. Large & comfortable bedrooms with everything you need. The front desk is very helpful. Parking garage is also a plus and not very common in downtown. The perfect place to visit Merida.

Friends_and_family Family

8/10

Excellent

10 Apr 2023

Maria G

El hotel tiene muy buena ubicación. Solo el personal necesita ser más amable, con los huéspedes.

Leisure Family

10/10

Exceptional

20 Mar 2023

Timothy

We had a fantastic stay - location, breakfast and pool all great. Special thanks to Carlos for great service! We also liked the resident cat Camila!

Leisure Family

10/10

Exceptional

02 Feb 2023

Maria Edith

Lovely property just across a park and restaurants. Walking distant to the Plaza. Alejandro Xool from reception went above and beyond helping us with excursions and making this a perfect vacation. Will definitely recommend.

Leisure Partner

10/10

Exceptional

10 Jan 2023

mario jose

Es nuestra 5ta Visita a Merida en Los últimos 5 años y Siempre nos hospedamos en Casa Lucia.
Exelente ubicación!
El Mejor servicio!
Definitivamente Nuestra Casa en Merida

Leisure Friends

10/10

Exceptional

06 Jan 2023

Melody

Lovely hotel in heart of Merida

We had a wonderful time at Casa Lucia. The room was clean and spacious. The staff was courteous and helpful. The breakfast was delicious. We were right in the center of town.

Friends_and_family Family

10/10

Exceptional

17 Dec 2022

Mark

Our room was spacious, clean, and very comfortable. Staff was friendly, helpful and very informative regarding the neighboring shops, restaurants, in the Centro. We are traveling to the beaches but will definitely keep returning to Casa Lucia during our visit in the Yucatán.

Partner

10/10

Exceptional

12 Dec 2022

Margaret

The rooms were spacious, had two windows each, overlooked the pool, and the setting back from the street (lobby and restaurant in front) guaranteed peace and quiet. We needed to be there to rest after a very intense week out looking at Maya ruins, and it was perfect.

Business_and_leisure Friends

8/10

Excellent

11 Dec 2022

Aysha

Lovely Boutique Hotel

Lovely boutique hotel, great location, close to everything, very walkable, staff were fantastic & friendly. Breakfast was delicous, nice pool. Only downside for us was bed was super firm and aggravated our back issues.

Partner

10/10

Exceptional

22 Nov 2022

Shammi

Very nice property. A home away from home

Leisure Family_with_children

8/10

Excellent

23 Oct 2022

Verified traveler

Friendly, Clean, and Great Location

Super friendly and helpful staff. The room was in good condition and very clean (and it was HUGE). Staff helped me arrange transportation to and from airport and responded immediately to me as I kept them up-to-date on my delayed flight. Location is amazing, directly across from Parque de Santa Lucia and just blocks from the Plaza in one direction and Paseo de Montejo in the other. Only downside was the hot water took a very long time to heat up. Be patient, it does eventually get there! Overall a great property at a great price.

10/10

Exceptional

10 Oct 2022

Oneika

We’d definitely stay again!

The hotel lobby was very stylish. All staff were extremely polite and welcoming. Only complaints are pool could’ve used a little more cleaning and shower needed a towel bar. The location was perfect. Close to the grand plaza, shopping and restaurants.

Partner

10/10

Exceptional

28 Sep 2022

Concepcion

Excellent service and hospitality

Leisure Family

8/10

Excellent

30 Jul 2022

Leonel

There’s 2 things that I don’t like about the hotel one there’s a bar with live music next to the parking lot that so loud that we can sleep till 2:00 am and two there was a couple of times that we don’t have water for twenty minutes in our room,other than that rest it was ok.

Leisure Partner

10/10

Exceptional

13 Jul 2022

daniel

I will stay again and again on this hotel, is close to everything.

Leisure Family

8/10

Excellent

12 Jul 2022

Kezia Ann

The property was perfectly located.

Leisure Family_with_children

10/10

Exceptional

14 Jun 2022

Miguel

Excellent location downtown, close to the cathedral and tourist areas; right across from a beautiful plaza with excellent dining options.

Business_and_leisure Family

10/10

Exceptional

07 Jun 2022

Kristie

We enjoyed the awesome breakfast each day, the most sweetest front desk personnel, and the special touches like the rose in the bathroom!! We will most definitely return next time in Mérida.

Business_and_leisure Partner

10/10

Exceptional

31 May 2022

Flor

Great place and better location.

Leisure Family_with_children

10/10

Exceptional

23 May 2022

Marco

Casa Lucía was a great experience for us!!
Viajamos seguido a Mérida y podemos comparar qué tanto en instalaciones, servicios, ubicación, limpieza, precio y la amabilidad adicional que dan a sus huéspedes, es más de lo que hasta ahora habíamos experimentado en un hotel boutique. Lo recomendamos con mucho gusto!!

Leisure Partner

10/10

Exceptional

18 May 2022

Verified traveler

Pretty good

This is a pretty, centrally-located hotel. Staff was very friendly. Oddly, a couple of personal care items were thrown away. Not enough to complain about but very odd nonetheless. Also, the building is very old so the a/c is a unit attached to the wall. It can get cold but when we first walked in, the room was very stuffy.

Friends_and_family Friends

8/10

Excellent

09 May 2022

Mary

The staff was awesome. I imagine usually things are great but during our stay they had water problems. We had everything from cool showers to no water in our sink, toilet and shower. Only once did we receive written notice of when there would be a water outage with predicted return.
Fairly constant digging and noisy cement drilling.

Leisure Family

10/10

Exceptional

05 May 2022

HAI BIN

A real charming hotel in the center of Merida, walkable to all downtown restaurants, shops, and sights.

Leisure Family

6/10

Pleasant

29 Apr 2022

Carlos

Overall it was a pleasant experience. Only complaint would be the cost of the Airport pickup organised by the hotel. They charged $850 pesos one way (when a taxi outside the hotel would only charge $150). This is way too expensive for a 15 min ride. Plus, the driver was late and we had to wait for 30 mins. The transportation is actually a taxi.

I would suggest dropping the provider, or advise guests there are cheaper alternatives for airport transfer.

Leisure Family

10/10

Exceptional

27 Mar 2022

PATRICK

Great experience on a short overnight stay.

Leisure Family