Name: Gran Centenario
Address: Calle 55 #513 entre 60 y 62, Merida, 97000, MX

6/10

Pleasant

11 Jul 2026

Dulce

The hotel is in the city center which is convenient and surrounded by great restaurants. It’s a historic building and has lots of charm. The triple bedroom was spacious and had a nice balcony. However, it was hard to carry our luggage through the narrow stairs; the pool is small and does not look like the pictures. There is no parking so you have to park at the nearby lot which can get expensive. The staff only provided 3 towels for the 3 guests but there were no hand towels or a floor towel outside the shower. When I asked for an extra towel I was told I would have to pay extra as it is considered having an extra guest in the room …. Ridiculous! The price is very affordable so you will get what you paid for.

Family

6/10

Pleasant

28 Jun 2026

Esperanza

Tv didn’t work properly, parking was not available for all time besides I had to pay for other property’s parking lot , staff try to help but very limited

Family

8/10

Excellent

07 Aug 2025

Alberto

Location is great.

Business_and_leisure Family_with_children

4/10

Poor

03 Aug 2025

Randal

To noisy to sleep

Hotel in the middle of el Centro, blocks off the Plaza on St Lucia Park. Would have been a great stay except for one huge problem. The hotel is next to a club that blares music from 9pm till 2:30am. This noise permeates the hotel rooms,making it impossible to sleep. Kavia is big enough to constrain the club or sound proof the walls between them. I have stayed in places with music in the hotel or near by but this was the worst. Staff was great, it's clean. But it was not enough to overcome the noise.

4/10

Poor

10 Apr 2025

Francisco Javier

El hotel es un lugar viejo, por el precio que tiene esperaría algo más remodelado, ya que está en el estándar que otros más nuevos.

La ubicación aunque es céntrica, es terrible por las noches porque está detrás de un antro y la música se oye excesivamente alta toda la noche. Es casi imposible dormir.

Leisure Partner

8/10

Excellent

06 Jan 2025

David

Parking is off site at an extra cost.
Centro is a 6 min walk. Market 15 min.

Leisure Family

10/10

Exceptional

13 Mar 2023

Axel

I had a very pleasant stay here. Excellent value. Unbeatable location. I would stay again for sure and definitely recommend.

Leisure Self

4/10

Poor

25 Dec 2022

Oksana

No toilet paper in room

Leisure Family

8/10

Excellent

30 Oct 2022

Raquel

This hotel is affordable, had a little pool, and is close to a lot of places to eat, convenience stores, shops, and more. This part of town feels safe to walk around. The person at the front desk was very friendly. The only negative things I have is that my sink was leaking, so the bathroom floor was almost always covered in puddles, and the window/walls of the room make it so you can hear everything that's going on in the hotel. But I still liked my stay here.

Leisure Self

8/10

Excellent

23 Apr 2022

Alvaro

Good location.

Leisure Self

10/10

Exceptional

12 Nov 2021

Christopher

Great hotel! Central location, clean, friendly staff on front desk and they let us charge phones and staore bags after check out, bonus!

Leisure Family

8/10

Excellent

27 May 2021

Verified traveler

The hotel is in a great location, close to everything you may need and places you want to see within walking distance, the property itself needs updating and need to be more thoughtful for furniture and shelves in the bathrooms for guest to use. The staff is very attentive and helpful. You get what you paid for but it would be nice if someone really thought it out a bit more pleasant stay for guests.

Leisure Family_with_children

8/10

Excellent

23 Mar 2021

Randal

Nice hotel in El Centro. Small clean room, clean every day. Staff nice.

Self

10/10

Exceptional

06 Mar 2021

Francisco

It was great

Self

8/10

Excellent

14 Oct 2020

Alexsusan

Nice service but unorganized

When I was going to check-in to Hotel Gran Centenario the front lady told me that the hotel no longer had room for us at that hotel and had sent us to another hotel which I had to pay extra to Taxi to get to for not informing the client ahead of time. Very dissatisfied with the check in service at the hotel because I reserved for the original hotel not to be sent to another hotel 3 blocks down. Other than the service at the new hotel that I was sent to called Hotel Flamingo was very friendly, clean and nice.

Friends_and_family Family

8/10

Excellent

08 Oct 2019

Diana

The bathroom was not clean and even though we reported it, they never get to clean it. Besides that, our experience was ok.

Leisure Family_with_children

6/10

Pleasant

31 May 2019

Dandrea

Okay stay

Air conditioner started to leak water onto bed. Hotel would not move me to other room although hotel has rooms available. First problem was I paid for double beds and only received 1 bed

10/10

Exceptional

17 Apr 2019

Verified traveler

The accommodations are simple but clean (and the AC functioned well), and the staff is friendly and helpful. My room had no phone but they let me use the front desk phone for local calls.

Friends_and_family Family

8/10

Excellent

02 Jan 2019

Verified traveler

Was not Happy as the housekeepers would riffle threw my belongings, they never took anything but it made me always having an uneasy feeling.

Leisure Self

10/10

Exceptional

11 Dec 2018

Verified traveler

Gabriella was very helpful providing advice and recommendations whenever we asked.

8/10

Excellent

28 Nov 2018

Verified traveler

The rooms could use some updating, but cold a/c and hot water will instantly make you forget about the crumbling paint and outdated furniture. The beds are comfortable, the staff super helpful, and the location cannot be beat. I would definately stay again!

4/10

Poor

02 Aug 2018

Verified traveler

Dirty pool but good location

The air-condition did not work and the pool was really dirty the first day and closed the second day, but the price and location is good.

Partner

8/10

Excellent

21 May 2018

Brenda

Perfect for families of 5-6 on a budget.

I chose this hotel because of price, location and the unique feature of allowing my whole family of 5 to stay in the same room. The room was exactly as pictured in hotels.com, 3 queen beds in one room with bathroom. A plus was the really cold AC. Despite the height of the room, the AC cooled very well and it made it pleasant to come in from the heat outside. The only thing against the room is the fact that you can hear everything going on in the bathroom so some reserved going no. 2 to restaurant bathrooms instead, hehe.
Also, bear in mind, no elevator to this room.
We were there 2 nights for a wedding, it served us well, service was polite and the price was great. Oh! By the way, you are right across the street from the most famous restaurant in Merida! The Chaya Maya, so enjoy breakfast there... no need to have it included in the hotel. Plenty of restaurants to choose from within walking distance.

Family

4/10

Poor

10 Mar 2018

Verified traveler

Perfect location, but very basic

The location of the hotel is perfect. It's close to everything. The hotel itself is very basic. We were not too lucky as we felt our room was very dirty. There were stains on the sheets, pillows and towels. We tried to ask for new sheets but were told the cleaners had left for the day, eventually we managed to get some when we told them we could make the bed ourselves. We also had problems with mosquitos so if you chose to drag here make sure you bring some repellent.

Partner

8/10

Excellent

09 Jan 2018

Verified traveler

Great location - downtown is just one block away

Great location out us in the center of town. Helpful and kind managers. Decent shower

10/10

Exceptional

09 Jan 2018

John F

Excellent choice!

For the price, this is an excellent hotel. Hot water, cold a/c, good WiFi. Excellent location! And Merida was fabulous! Would book again!

Family

6/10

Pleasant

07 Aug 2017

Verified traveler

Great Location but that's about it

Simple Basic hotel right in the middle of all of the action in Merida. The location is excellent, but the Wifi was non existent even though we asked the front desk about it and they said it was working. There was also no hot water and lots of mosquitos in the room. Upon arrival there were no towels in the room and we had to ask for towels which was no problem and we were given some immediately. The air conditioner worked well. If you are ok with no hot water and no wifi, this is an ok place to stay because the location is so good.

Family

6/10

Pleasant

28 Jun 2017

alma

Disappointing

Not a very friendly welcome, first night light went out, went to front desk receptionst, when I mentioned the power was out, his response was yeah I know, and immediately asked if I had already paid for the room for the day, when I had already paid for 3 dys in advance and this was my first day stay. Very ugly room room and very old towels.

10/10

Exceptional

24 Apr 2017

Christine

the hotel was great= the staff were super friendly!!

10/10

Exceptional

01 Apr 2017

vincent

Very pleasant stay at hotel gran centenario.

Hotel is super close to all emenities and safe for families. I would definitely recommend this place to my friends and family.

8/10

Excellent

28 Feb 2017

Verified traveler

Great Value

Simple basic and clean rooms. Great value for the price. Excellent location to shopping restaurants. Very freindly and helpful staff. They even helped out when we were a little sick, very nice gesture. 24 hour front desk, felt very safe and secure staying here.

8/10

Excellent

09 Jan 2017

Verified traveler

Cleanliness ok, bed ok, bathroom small but no noise, staff is friendly and respond to demand. There is a little pool not mentionned.

8/10

Excellent

31 Dec 2016

Verified traveler

Good value in the middle of the city

Nice family run hotel in the middle of the city. A new pool was recently installed, nice to cool off during hot days. Internet was not strong overall in the hotel but we managed to move rooms to another which had a stronger signal. There's a popular restaurant across the street and a nearby mini mart sells wine and beer and snacks.

Family

2/10

Poor

05 Dec 2016

Verified traveler

Didn't honor our reservation.

We arrived and they had no rooms even though we had paid for 6 nights. Sent us to a nearby hotel that treated us well, but we could have rebooked on our own and paid much less to stay there. They should have refunded our money and assisted with rebooking.

8/10

Excellent

19 Jul 2016

Lulu

Nice family oriented hotel. (:

Excellent customer service... Very family oriented..

8/10

Excellent

24 Jun 2016

alberto

Nice hotel for what you pay

Just for what you need it for \"sleep\" and close to downtown cathedral and right infront of a very good restaurant that I really recomend. Only sad thing it's the parking but most of the places don't have one so you have to park two blocks away but besides that everything else it's ok.

10/10

Exceptional

12 Mar 2016

Suki

I Love Merida!

I felt so safe and comfortable staying here. My first time visiting Merida, I booked my room for one week and it was great. The room was spotless and staff were very nice. I enjoyed the courtyard and the location of the hotel is perfect. I traveled alone and could have not picked a better location to explore and enjoy the El Centro and Santiago neighborhoods with all the sites, food and shopping. I'm going back and will stay at Hotel Gran Centenario.

10/10

Exceptional

20 Feb 2016

Verified traveler

Great value for a great stay.

Wonderful location and Gabriela the receptionisist at the front desk was super accomadating and very nice lady.

6/10

Pleasant

07 Jan 2016

Verified traveler

Hotel Gran Centenario

Perfect location. Very attentive staff. Excellent Mayan restaurant just across the street

8/10

Excellent

21 Dec 2015

Verified traveler

Convenient to attractions

Maintains the character of old Mexico. Rooms were adequate with comfortable beds.staff helpful. They allowed us to leave our excess luggage behind when we went to Tulum.

10/10

Exceptional

31 Jul 2015

Natalie

Clean, convenient and safe

Older hotel located 3 shirt blocks from Plaza Mayor. A bit rough around the edges, but I was pleased with my stay overall. The staff was pleasant and friendly.
There's dancing in the plaza twice a week, a fabulous cappuccino at a cafe across from the plaza, and a delicious restaurant across from the hotel. More than I could ask for! Plan to stay here again when I return from a road trip around the rest of the Yucatan state.

10/10

Exceptional

09 Jul 2026

Juan

Muy céntrico y el personal muy amable

Friends

10/10

Exceptional

22 Jun 2026

Ana Maria

Habitación limpia y muy buena atención por parte del personal

Partner

8/10

Excellent

16 Jun 2026

Jannia del Carmen

Muy buen hotel y limpio, personal muy amable y excelente ubicación a muy pocos minutos caminando de la plaza grande.
Lo único que cambiaría es la cama, ya que hace mucho ruido y se dificulta un poco poder descansar así.

Partner

8/10

Excellent

31 Mar 2026

Jairssa

Hotel muy limpio, el personal en general muy amable!

Family_with_children

4/10

Poor

11 Mar 2026

José

Las fotos que se ven en la publicación son engañosas con la realidad, el hotel es muy viejo, y lejos de manejar como decoración los muebles antiguos, deja mucho que desear. La puerta principal no tiene manera de ponerle algún seguro. La habitación no tiene teléfono, si necesitas algo, tienes que ir directamente a la recepción. El baño no tiene techo, el agua caliente dura 5 minutos y se enfría, no te dejan ni una botella de agua en la habitación, en general, no lo recomendaría.

Family_with_children

6/10

Pleasant

06 Mar 2026

Raymundo

El estacionamiento es muy caro

Partner

8/10

Excellent

11 Jan 2026

Beate

Personal freundlich, jedoch kaum englischsprechend, daher Kommunikation deutlich erschwert. Pool ist sehr klein, jedoch sauber und zum kurzen abkühlen wie in einem Tauchbecken ok.
Sitzmöglichkeiten zum kurzen ausruhen zwischen der Stadtbesichtigung sehr wenig.
Lage war fantastisch, gleich im Geschehen.
Parken gibt es in der Nähe ein öffentlicher Parkplatz, Kostenpunkt völlig in Ordnung.

Leisure Family

10/10

Exceptional

06 Jan 2026

Judith Erosa

Todo bien pero ya hace falta cambiar colchones, y entra ruido exterior.

Leisure Self

4/10

Poor

02 Jan 2026

Sebastien

We are a family of five who stayed there during our visit to Merida. On the positive side the placement is very nice in the old city. It felt safe.The area is very walkable and has lots of shops and restaurants.

However, the standard of the room is very bare, to the point where our room did not even have a chair or a nightstand.

The bathroom was very old and shabby. To be honest, not very nice. It was not very clean neither.

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Josué Isaac Muñoz

Amabilidad, limpieza de cuartos, la recepción increíble

Business_and_leisure Family

10/10

Exceptional

21 Oct 2025

Elisa Areli

Muy agradable y ameno el hotel

Leisure Partner

10/10

Exceptional

24 Sep 2025

HELENA

En cuanto a calidad y precio cumple perfectamente, la habitación fue cómoda, limpia, había aire acondicionado y ventilador, lo que me pareció maravilloso por el calor que se siente, y está súper céntrico de todo, es fácil de moverse caminando y a la vuelta pasa el \"va y ven\" que lleva al aeropuerto

Business Family

6/10

Pleasant

09 Sep 2025

ALEXIS

Muy buena ubicación, limpieza, la alberca muy bien 👍pero para descansar hay mucho ruido en los alrededores (bares y hotel) y las habitaciones y puertas no aislan el ruido,

6/10

Pleasant

27 Jul 2025

ERNESTO

Que podrían mejorar en sus camas ya que a mi hijo q estuvo en otra hab amaneció con picaduras, y que en la pág dicen cobre con estacionamiento e internet y no hubo , a parte tuvimos pagar estacionamiento

10/10

Exceptional

17 Jun 2025

Julio Cesar

Es una muy buena opción si quieres hospedarte de forma económica en una zona céntrica

Leisure Self

10/10

Exceptional

16 May 2025

Andoreni

El personal fue muy atento, me recomendaron tours increíbles, siempre estuvo limpio
La alberca es pequeña pero bastante agradable
alrededor hay muchos restaurantes y bares atrás

Business Self

10/10

Exceptional

12 May 2025

Carlos

Muy bueno

10/10

Exceptional

12 May 2025

Carlos

Muy bueno

Leisure

10/10

Exceptional

09 May 2025

Murat Azael

It's a nice place to stay a short time

Leisure Self

10/10

Exceptional

27 Apr 2025

Eliezer

Todo bien, solo la fachada esta un poquito descuidada. Del servicio perfecto.

Leisure

6/10

Pleasant

21 Apr 2025

Ana

En cuanto a calidad y precio es una opción. La ubicación es ideal. Sin embargo no sirve el Internet ni la TV.

6/10

Pleasant

15 Apr 2025

Irving

Es un buen lugar hablando de Calidad-Precio, si te gusta estar todo el día afuera y solo regresar a dormir, me pareció tranquila la estancia sin ningún problema, por la zona en la que se encuentra me pareció lo mejor del hotel

8/10

Excellent

08 Apr 2025

miguel

Muy bien por el precio

Leisure Family

10/10

Exceptional

01 Apr 2025

Carlos

Me gustó mucho muy limpio

Leisure Partner

10/10

Exceptional

16 Mar 2025

Fhera

Todos muy amables, gracias

6/10

Pleasant

11 Mar 2025

Brenda Fabiola

Hay mejores opciones, busque

Muy diferente a las fotos , la cama sin cabecera ni buro, 2 días no tuvimos servicio de cable en la t.v. , olía mal el baño . Lo único rescatable es la ubicación.

Partner

6/10

Pleasant

29 Dec 2024

Veronica

Lo único terrible es que esta un bar atrás y hay mucho ruido hats alas 3 AM, was lo demás bien de acuerdonroecio-calidad
La ubicación es excelente

4/10

Poor

26 Dec 2024

Delia

El cuarto olía demasiado feo, tuvimos que bajar a pedir otro cuarto pero no tenían disponible la gente muy amable la verdad pero considero que deben invertirle un poco más en los cuartos

8/10

Excellent

21 Dec 2024

Gil

Exele te para quien le guste salir mucho es comodo para dormor

Leisure Family_with_children

8/10

Excellent

11 Nov 2024

William

El hotel es un poco mas antiguo de lo que las fotos o al menos la habitacion que nos toco. Todo bien en general unicamente nuestro baño tenia la parte de arriba abierta entonces se escucha todo y como si la gente esta ahi contigo. Deben tomar en cuenta que no tiene estacionamiento y pagas 50 pesos la noche y de 8am a 8pm el estacionamiento es de 20 pesos. Entonces si quieres dejar tu auto terminas pagando casi una noche solo por estacionarte. Si no tienes auto es buena opcion ya que todo esta cerca.

Leisure Family_with_children

6/10

Pleasant

24 Oct 2024

Dennis

Very charming.

10/10

Exceptional

19 Oct 2024

juan

Lo único que no me gustó es que mi habitación no tenía ni una ventana, pero me encantó que aún conservan su estilo colonial, al igual que la alberca, la limpieza, la tranquilidad y sobre todo la ubicación, que sin saberlo el vayven ruta aeropuerto me dejó justo en la puerta del hotel.

Leisure Family_with_children

10/10

Exceptional

08 Oct 2024

Susana giovanna

Me gustó súper recomendado

2/10

Poor

25 Sep 2024

KATIA RAMON

Lo único que me gustó del hotel es su ubicación

Leisure Family

8/10

Excellent

23 Aug 2024

Nelly

Muy buen hotel

Leisure Partner

10/10

Exceptional

19 Aug 2024

Rocio

.

Leisure Partner

8/10

Excellent

19 Aug 2024

Verified traveler

La ubicación del hotel es buena. A un costado del parque Santa Lucia, lugar para degustar el paladar. Habitaciones amplias conservando el diseño original.

Friends_and_family Family

6/10

Pleasant

09 Jun 2024

Patricia

La habitación que me tocó es agradable, el baño está un poco descuidado, tal vez por ser muy antiguo, fui en familia así que estuvo confortable

Leisure Family

10/10

Exceptional

06 Jun 2024

Adriano

Custo benefício ok

Hotel simples mas funcional
Estacionamento pago MXN50,00 das 20:00 às 8:00 mas a uma quadra pode parar na rua sem problema
Ar condicionado silencioso

Partner

8/10

Excellent

28 May 2024

Yennifer Yessenia

Muy buen hotel. El único detalle que yo vi es que por las noches hay mucho ruido porque está a lado de un bar supongo, en lo personal no me afectó, pero si a ti te molesta el ruido no te lo recomiendo. La recámara estaba muy bien, muy cómoda, el único detalle estaba en el baño que la regadera no tenía buena salida de agua y el inodoro también tenía el mismo problema. El personal muy amable, incluso me apoyaron a conservar un medicamento aunque no contaban con enfriador en el hotel. El servicio de limpieza excelente. Sin duda regresaría

Business Self

6/10

Pleasant

03 May 2024

JESSICA

Falta bastante mantenimiento y algo de mobiliario, no habían sillas, no habían mesas de noche para acomodar cosas, cuando solicité me mandaron una silla de plástico y una banquita de madera, la alberca estaba muy sucia, ni ganas. El personal muy amable siempre. La ubicación excelente!

Business Partner

10/10

Exceptional

05 Apr 2024

Ricardo

Le falta estacionamiento propio. Este tiene convenio pero cobra 50 por noche.

Leisure Friends

8/10

Excellent

22 Dec 2023

MIGUEL

Al parecer está ecrca de un salón de fiestas y se escucha l a música a la hora de dormir.

Leisure Partner

6/10

Pleasant

23 Oct 2023

Verified traveler

El lugar está en buena ubicación la alberca y zona al rededor bastante bien, solo algunos detalles, el principal es que no tiene estacionamiento propio y se subroga parte del mismo solo por 12 horas, ya las demás horas las tienes que pagar, en un estacionamiento público que está a media cuadra del hotel.

Friends_and_family Family

8/10

Excellent

19 Sep 2023

Ana

Hotel muy centrico cómodo y bonito, clima jalando al 100, limpieza muy bien, solo le falta a la habitación una mesa y una silla, tambien les falta poner cortinas o persianas en las ventanas para qe no pase la luz, ya qe amanece muy temprano. Resto excelente, Personal muy Amable.

Friends_and_family Family

6/10

Pleasant

11 Sep 2023

Ana

Es una propiedad segura y muy conveniente si vas por pocas noches. Desafortunadamente las condiciones de las habitaciones no son óptimas ya que están un poco descuidadas. En nuestro caso tuvimos la mala fortuna de estar en una habitación que estaba cerca de la calle de atrás (justo donde hay un bar) entonces ya se imaginarán el ruido y lo dificil para poder descansar. Sin embargo los empleados son súper amables y atentos, mi felicitación va para ellos.

Leisure Family

10/10

Exceptional

21 Aug 2023

Deyanira Clériga

Es una casa antigua pero muy bien adecuada, muy acogedora, la ubicación es perfecta, queda cerca todo para pasear y caminar en el centro. El personal fue muy amable todo el tiempo. La alberca es pequeña, pero lo necesario para un chapuzón. Volvería a ir sin duda, por ele precio está muy bien

Business_and_leisure Friends

10/10

Exceptional

21 Aug 2023

Verified traveler

Personal super amable y cumple su cometido.

Self

6/10

Pleasant

10 Aug 2023

Nancy Cristhell

El baño no estaba muy limpio. No hubo internet en toda mi estancia . La alberca estaba sucia.

Friends_and_family Family

6/10

Pleasant

26 Jul 2023

Alfredo alonso

no tiene estacionamiento

10/10

Exceptional

23 Jul 2023

Cristina

Excelente servicio, habitaciones limpias y está cerca del centro

Leisure Family_with_children

2/10

Poor

06 Jul 2023

Amaury

La cadena de san juan santa lucia y santa maria

8/10

Excellent

20 Jun 2023

Verified traveler

Buena ubicación

Buen servicio, buena ubicación y limpio, solo que en la habitación había moscos

Friends_and_family Family

10/10

Exceptional

22 May 2023

María Magdalena

Muy bien

Leisure

10/10

Exceptional

19 Mar 2023

Adolfo

En varias ocasiones me he hospedado y la relación precio calidad es muy buena.

Leisure Partner

8/10

Excellent

29 Dec 2022

Adolfo

Lo que no me gustó es que el hotel tuvo sobre venta pero me protegió en otro hotel.
No estoy a disgusto pero me hubiera gustado alojarme en el hotel de mi elección.

Leisure Partner

10/10

Exceptional

20 Dec 2022

Esther

Nette kamer. Vriendelijk personeel. Geen parkeergelegenheid aanwezig.

Leisure Family

8/10

Excellent

19 Dec 2022

Johanna

Ideal para descansar

No cuenta con estacionamiento, te dan un pase la cual pagas 18 pesos pero solo se puede usar una vez si sales en mas ocasiones en ese dia tienes que pagar la tarifa ya que es un establecimiento publico los baños no cuentan con agua caliente y esta abierto la parte del techo que da a al cuarto asi que si haces popis todo se impregna en la habitacion, para dormir esta exelente camas comoda, buena señal de wifi y de tv, aires acondicionados funcionan bien

Friends_and_family Family

4/10

Poor

06 Dec 2022

Ruben

Lack of comunicatin , I was charge 72.00 pesos for my parking it was dou on 8:00am y

Leisure Family