Name: Maria Jose
Address: Calle 64 No. 456 entre 53 y 55, Merida, 97000, MX

8/10

Excellent

19 Jul 2026

ERIC

This is an exceptional property our family is stayed here before although this being a second visit to this property. Upon our check-in and arrival we were charged an additional 400 pesos. The age of our eldest child was 12 and was considered an adult this was a surprise. The room we received was not as good / clean as the first time or is clean. But the overall property is well taken care of and maintained and in a good location to the city center. Parking was good.

When the room was booked to include breakfast and after our breakfast we would charge for it and after a matter of conversation the breakfast was credited back. Upon booking the room it included breakfast and I was told it must have been an error with the platform. Otherwise this is a wonderful property

Family_with_children

10/10

Exceptional

13 Jul 2026

Miguel

Wilfredo treated us like family. He made us feel at home and went out of his way to make us feel welcomed at all times. I highly recommend this place.

Family_with_children

10/10

Exceptional

28 Jun 2026

Daniel

X

Self

10/10

Exceptional

29 Mar 2026

Kathleen

Lovely

Friends

10/10

Exceptional

29 Mar 2026

Rudy

Es una perfecta opción en el céntrico de Merida...

10/10

Exceptional

24 Mar 2026

Scott

Internet was great

Partner

8/10

Excellent

23 Mar 2026

Lorraine

Parking was easy and convenient. Nice quaint hotel conveniently situated to the squares. Internet was sketchy and tv did not connect to the internet so couldnt watch tv. I did mention it but no one attended to it. Overall the stay was comfortable.

Partner

10/10

Exceptional

09 Mar 2026

Sky

Clean rooms, helpful and friendly staff. Good complimentary breakfast. Nice pool and excellent location im central Merida. Second time visiting this hotel and will be back again! Muchos gracias

10/10

Exceptional

07 Mar 2026

Sky

Excellent stay, great breakfast, fabulous location

10/10

Exceptional

01 Mar 2026

Ema

Nice place to stay. Great staff at front desk, and clean rooms

10/10

Exceptional

19 Feb 2026

oliver

Overall, they do a very good job maintaining the property and good customer service.

Leisure Partner

8/10

Excellent

12 Jan 2026

Phillip

Very well kept hotel,

Leisure Self

6/10

Pleasant

07 Jan 2026

Ulises

Very good hotel for the price I paid. However my room didn’t have a window to the outside, just a corridor, so I had to keep it close all time. The worse part is that there is no hot water in the mornings. Otherwise it is fine.

Leisure Self

10/10

Exceptional

04 Jan 2026

Claudia

Everything was good

10/10

Exceptional

07 Dec 2025

Vanessa

Excellent staff!

Friends_and_family Family

8/10

Excellent

28 Nov 2025

oliver

Clean room and the staff was very helpful

Leisure Self

10/10

Exceptional

27 Nov 2025

Diana

Great stay!! Will definitely be back.

Leisure Self

10/10

Exceptional

25 Nov 2025

Denise Iris

Room is great, cleaning staff do a good job.
Tried the breakfast at the hotel and it's great, nice, friendly staff.
I got in early and I was allowed early check in, muchas gracias! 😊
Location is also great and near the Sta Lucia park.

Self

10/10

Exceptional

22 Nov 2025

Brenda

I like the vibe and breakfast

Family_with_children

6/10

Pleasant

03 Nov 2025

Irina

Location is perfect, and the personnel is very nice, however it is dated and needs upgrades/maintenance , also we had issues with keys not working and had to go to reception continuously to reprogram them.

10/10

Exceptional

02 Nov 2025

Vanessa

Staff was courteous, room was spotless, great location. Have stayed here numerous times and would gladly stay again.

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Jose B

Good

Business Self

8/10

Excellent

14 Oct 2025

Cindy

Aged equipment and infrastructure

10/10

Exceptional

14 Oct 2025

Jose

Perfect

Business Self

10/10

Exceptional

11 Aug 2025

Augustine

The stay was what was expected

Leisure Family

10/10

Exceptional

06 Aug 2025

Karen

The staff was extremely helpful and courteous.

Leisure Partner

8/10

Excellent

05 Jun 2025

Cecilio

Todo bien limpio y el desayuno rico y la atención de don Manuel en la cafetería excelente

Leisure Family

8/10

Excellent

30 Apr 2025

Sergio

I liked the proximity to key historical areas in the city like the Cathedral and Plaza Santa Lucia. There are several traditional restaurants offering excellent food and great prices.

Business

10/10

Exceptional

21 Mar 2025

J

Very friendly staff, clean, and a great breakfast

Leisure Family

8/10

Excellent

15 Mar 2025

barbara

Perfect location; all the places I wanted to go to were walkable. Staff very friendly and helpful. Room clean and bathroom facilities all in great working order…hot water, strong flow. The pool was pretty and well maintained. Breakfast was mediocre…literally that’s the only thing I’d change but next year I’ll stay here again.

Leisure

10/10

Exceptional

28 Feb 2025

Sky

Very welcoming staff. Thank you for making me feel so comfortable.

10/10

Exceptional

15 Feb 2025

catherine

It was lovely - my room was clean and spacious, with a daily cleaning service; the hotel is very pleasant and attractive, and the reception staff went over and above in their efforts to help. The location was safe and walkable, and for the price it was an absolute bargain. I would definitely stay here again.

Leisure Self

10/10

Exceptional

01 Feb 2025

Frank

Nice clean hotel with pool wifi was not very good in our room that was at the end of a corridor but everywhere else
seem good.

Leisure Partner

8/10

Excellent

02 Jan 2025

David

Very well located. Near downtown. Onsite and offside free parking options.
Room looked outdated.

Leisure Family

10/10

Exceptional

28 Dec 2024

Alejandra

The location is excellent. Very close to the city centre, and a few metres away from a lovely bakery and an amazing cantina. The pool is very nice and the rooms are comfortable. Our room had a small terrace, which was a lovely detail.

Leisure Partner

10/10

Exceptional

21 Dec 2024

Monica

I'll have to review as still not getting around, stay tined

8/10

Excellent

10 Nov 2024

lorraine

Lovely hotel. Friendly, helpful staff. Location was good, we could easily walk to restaurants, bars etc. Breakfast was nice. As others have said, a fridge in the room would have been good but overall a pleasant stay.

Leisure Family

8/10

Excellent

08 Nov 2024

Sunilkumar

The accommodation is in close proximity to the central square, restaurants and bars

10/10

Exceptional

12 Oct 2024

Brandon

Brilliant. Staff are super friendly and very helpful.

Hotel is very clean and cozy.

Location is perfect.

Great value for money.

Leisure Self

8/10

Excellent

04 Oct 2024

Kevin

Stay here!!

Stay here !! Quiet clean artsy little colonial hotel with great pool !! Stellar service and everyone super friendly in middle of everything !! Great place to chill!!

Friends_and_family Friends

10/10

Exceptional

03 Sep 2024

Kevin Ernesto

Excellent stay

Leisure Friends

10/10

Exceptional

30 Jun 2024

Paul

Excellent hotel! Rooms were very clean and beds were comfortable. Pool was also clean and well-maintained. Breakfast was good with multiple options and great service. Downtown is easily walkable and there is a pizza place around the corner. The block is a bit dark but seems perfectly safe. Overall, a great experience here and I would definitely return!

Leisure Family

10/10

Exceptional

04 Apr 2024

Maria

All good.

Leisure Family

10/10

Exceptional

25 Mar 2024

Kat

Amazing hotel walkable distance from the main attractions of Merida

Leisure Partner

8/10

Excellent

27 Jan 2024

Hector

Overall it is a nice hotel

The hotel is nice and the staff is friendly, however we have terrible WIFI in our room. First we were told it was because of the rain but it didn't improve on very clear and cloudless days.

Partner

10/10

Exceptional

14 Jan 2024

Karl

Everything one might expect

Leisure Partner

10/10

Exceptional

26 Dec 2023

ERIC

Desk staff, restaurant and security assistance all were amazng. Breakfast was excellent!

Parking :( is good if you do not arrive back to hotel late.

Business_and_leisure Self

10/10

Exceptional

25 Dec 2023

Thomas

what a nice hotel , the staff are wonderful they pay attention to your every need. Excellent location. Highly recommend.

Leisure Friends

8/10

Excellent

21 Dec 2023

William

good hotel but terrible restaurant

clean ,quiet Mexican style hotel.good location.nice pool. DO NOT pay extra for the breakfast . The service in the restaurant was terrible and the food mediocre. It has gone way down hill since my last visit when it was a nice little buffet.

Business Self

10/10

Exceptional

20 Sep 2023

Maricela

I would definitely comeback, the only negative comments I have is the bed was a little to firm for me, and the tv didn’t work well. Breakfast was good but not many options, and portions were small but overall a good experience/deal for the price paid. Other the. That I would say excellent service

10/10

Exceptional

12 Sep 2023

Victor

Great location. Friendly and helpful staff. We had an issue with our reservation and the staff quickly helped with the problem. Breakfast was good, the room quiet and clean. Happy to recommend it

Leisure Family

8/10

Excellent

12 Jul 2023

Darren

Great hotel with comfortable beds and friendly and helpful staff

Leisure

10/10

Exceptional

09 Jul 2023

Jeffery

Merida is a wonderful place, but Hotel Maria Jose made it even easier to enjoy. They provided everything we needed while we were there. It is located just one block away from the main area of Centro Historico, and this ended up giving just the right mix of privacy while still giving us the ability to walk to anywhere we wanted to go. My family and I don't speak Spanish that well, but the staff was patient and accommodating as they helped us. The rooms were clean and comfortable, and the pool was a great way to relax after a long day in the sun. In addition, they converted our US dollars into pesos, set up taxis for us, gave directions and recommendations, and served a delicious breakfast. Last but not least, we were able to book amazing tours directly through the front desk. All in all, they helped give us a fabulous vacation!

Leisure Family

10/10

Exceptional

17 Jun 2023

John

Nice place

Nice place & fairly close to main square. The pool was nice & they provided pool towels. They didn't do lunch or dinner even tho the QR code in the room said they did. Breakfast was a separate menu as it was an included rate & it was fine but maybe at least one of the waiting staff could be a little happier....
The room was nice, large & fine for the money & I would stay again

Partner

10/10

Exceptional

20 May 2023

Samuel

I love the fact that this hotel is close to a lot of the major attractions in downtown Merida. If you seek a full cultural immersion experience with the ability to walk to some of the best sights, parks, events, restaurants, and shops, staying at Maria Jose is a great choice! I will definitely stay here again when I return to Merida!

Business_and_leisure Partner

10/10

Exceptional

06 Apr 2023

David

The location was excellent. Staff was friendly and helpful. An earlier check-in would be nice although it was helpful that they stored our luggage until we could check-in. It would be helpful to have a mini-fridge and/or a coffee maker in the room.

Leisure Partner

10/10

Exceptional

27 Mar 2023

Rafael

Love staying here

10/10

Exceptional

15 Feb 2023

Julie

Located on a nondescript street, this charming hotel is close to everything but away from the bustle. The staff was helpful and an issue with a broken lock was dealt with promptly. We had a ground floor suite away from the street- it was cool and fairly quiet.

Leisure Partner

8/10

Excellent

12 Feb 2023

April

I really like the location of this hotel. However,the walls are thin & I would wake up to people laughing and talking 7:00 in the morning. The internet is unreliable and goes in & out. It didn’t work at all my last last & hadn’t come back on by the next afternoon.

10/10

Exceptional

01 Feb 2023

Donna

Clean, nice pool area, friendly and helpful staff

Leisure Friends

10/10

Exceptional

18 Jan 2023

Philip

Excellent!

Had no problems with anything while I was there. My room was basic, good bed, quiet and clean. Beautiful pool. Everything was super clean throughout the hotel. Very good restaurant for breakfast. The staff was very helpful.

Self

8/10

Excellent

02 Jan 2023

Sylvie

Great little place to stay. Friendly staff. Super Clean. Convenient, walking distance to Centro. Very reasonably priced.

Leisure Self

2/10

Poor

23 Nov 2022

Maria

30 youth soccer players, run up and down stairs yelling screaming, over 20 of them in pool at night yelling and screaming no respect and employees allowed it this went on for 3 days when I had enough and told the clerk to please do something, nothing was done since the running, screaming went on til 11 pm. Absolutely no regard for person rest. Shower run nothing but hot water. Place might of been nice 4 years ago, but new management. Use to have wonderful breakfast buffet, now they bring cold chips and call it a meal, really has gone down hill, last time I will ever stay at this place.

Leisure Family

10/10

Exceptional

20 Nov 2022

lori

Wonderful location in Merida Centro. Easy to walk just about anywhere.

Leisure Family

10/10

Exceptional

09 Oct 2022

Maribel

Muy limpio y agradable 😉

Leisure Partner

10/10

Exceptional

21 Aug 2022

Belinda

The perfect hotel stay.

This comfortable, clean and conveniently located hotel is just perfect, it has its own excellent restaurant, it’s very clean, all the staff are friendly and helpful. It may be a 3star hotel but I give it 100%+ at that level.
You can’t go wrong with this hotel.

Self

10/10

Exceptional

27 Jul 2022

Yazmin

Excellent place

10/10

Exceptional

05 Jul 2022

Darren

We loved our stay here, beautiful hotel with great staff

Leisure Partner

10/10

Exceptional

01 Jun 2022

Patricia M

Excellent location
Extremely nice staff
Small nice swimming pool

Leisure Family

8/10

Excellent

23 Apr 2022

Monik

The location can’t be better, you are close to everything

The girl in the lobby Mary is just fantastic

The place is clean

The pool is perfect for the kids , just a little bit small

The room is basic, bed is not the best

Breakfast is ok

Leisure Family

8/10

Excellent

26 Mar 2022

Lee

Lovey stay enjoyed it

Business

10/10

Exceptional

20 Feb 2022

Daryl

Good Value

I stayed because of Jorge! Great guy! it's not a 9.0 place but good for the money. Some rooms have a mildew smell. Ask to change. Aircons work. 2nd floor is hot. Not too loud overall. Really nice people working here. Convenient to downtown.

Self

8/10

Excellent

03 Feb 2022

Cheryl

Great place to stay easy walking distance to a lot of things.

Partner

4/10

Poor

15 Jan 2022

Guillaume

Bad experience

The place is dirty, very noisy and snot friendly, proce value very bad

Partner

10/10

Exceptional

07 Jan 2022

Maria

This is my second time at this place, a lot of options at walking distance to eat, my nephew joined a field trip with an small group, he had fun, the transportation pick it up him at the hotel and dropped him back. I highly will recommend, my niece recommended the place to me, I been recommending to my friends and other family members.

Leisure Family

10/10

Exceptional

15 Dec 2021

Grant

Location is Excellent we have stayed here about a dozen times and always had an excellent experience

Leisure Friends

10/10

Exceptional

06 Dec 2021

Britt

This hotel is a hidden gem! Super clean, super friendly and accommodating staff and management make this the ideal place to stay in Mérida centro. Great value!

Leisure Family

10/10

Exceptional

04 Nov 2021

Verified traveler

The entire place was spotless, and the staff was far more helpful than one has any right to expect.

Leisure Self

6/10

Pleasant

09 Aug 2021

William

No hot water

I have stayed at this hotel at least a half dozen times. On my last visit I had no hot water for two of my three day stay. When I went to the front desk to ask for help , the reply of the young man was nothing short of unbelievable.QUOTE: \"yes I get it you have no hot water you can stop talking \" I smiled politely and left , never to return. This is a nice clean hotel on a good location that has some work to do with its staff. My personal and unverified observation is that the hotel cannot supply hot water to everyone when the hotel is at capacity.

Self

10/10

Exceptional

31 Jul 2021

Verified traveler

I liked this hotel. Parking is limited, but they have access to another parking across from the hotel, which is good. Staff was good. Room was nice.

We were not able to get breakfast here on the one day we tried to, because there were a lot of people that day (it was a tour group, so maybe this isn’t common) and only 2 people working. We ended up leaving without eating because it was taking too long and we had things to do during the day.

One strange thing would be the shower. Shower didn’t have a door, curtain or anything that would prevent the bathroom floor from getting all wet! It only had a glass wall which didn’t do anything. Strange design.

Other than that, this is a good hotel.

Leisure Partner

10/10

Exceptional

28 Jul 2021

Verified traveler

This hotel felt like a pension. The rooms are nice, not fancy. The air conditioning a great plus in the rainy season. The outdoor, courtyard pool was refreshing, and the breakfasts in their restaurant great for starting the day. This is a family hotel, so be prepared for kids at the pool. The staff was very friendly. I would stay here again.

Leisure Partner

8/10

Excellent

25 Jul 2021

Verified traveler

Staff was very friendly and helpful. Room was clean upon check in and was also cleaned and serviced each day including new towels. Breakfast was good and affordable, swimming pool was refreshing, very good location close to the city center everything within walking distance, they also have a small parking lot incase you have a car and need to park it. Nice hotel would stay here again when visiting Merida in the future.

Leisure Family

10/10

Exceptional

22 Jun 2021

Eugene

great place clean

great staff clean rooms. stayed a week. close to everything

Self

10/10

Exceptional

01 Jun 2021

Dennies

I’ll stay here again

Excellent place to stay very clean Friendly staff!!!!

Partner

10/10

Exceptional

10 Apr 2021

Dean

Great little hotel

Comfortable beds, great black out curtains. Wonderful,service, everyone was friendly. Clean and pretty quiet. Standard free breakfast. Would definitely stay here again if in Merida. Also very close to everything, in Centro Historico.

Partner

10/10

Exceptional

03 Jan 2021

Verified traveler

Close enough to everything but far enough from all the noise downtown. The bed and pillows were very comfortable!

Leisure Partner

10/10

Exceptional

12 Dec 2020

Joe

This place was our favourite out of the 7 city's we stayed in so far this trip in Mexico
I will always have good memories of this hotel.
Extremely clean. Pool was spotless.
And every staff member was so nice.

Thank you
Jose Maria Hotel

Leisure Family

10/10

Exceptional

06 Dec 2020

Joe

Room halls and pool and breakfast was very clean.
Staff was very helpful.
Location was perfect.
I will be coming back here.

Leisure Family

10/10

Exceptional

08 Oct 2020

Raul

Great !!

Friends_and_family Family

10/10

Exceptional

27 Mar 2020

Verified traveler

They are helpful, polite and run a nice hotel that is an asset to the neighbourhood.

Friends_and_family Family

10/10

Exceptional

01 Mar 2020

Madeline

The service was great and the check in and out was super easy. the breakfast buffet had a good amount of choices!

Leisure Partner

8/10

Excellent

21 Feb 2020

1st

Good location near Santa Lucia Park and walking to Plaza Grande. Neighborhood quiet and safe in evening. Staff were so friendly and efficient. Pool was lovely. Beds were a little firm and bottled water was only provided our first night.

Leisure Partner

8/10

Excellent

16 Feb 2020

Verified traveler

excellent service at front desk. excellent location

Leisure Partner

8/10

Excellent

01 Feb 2020

Angèle

I liked the friendliness of the staff. The beds were comfortable. The entrance of the hotel welcoming and tastefully decorated. We wanted to be closer to the pool area and on ground level, so they changed our room the next day without charge. The pool was always kept clean and the court yard and gardens were very nice. The decor and paintings complimented the vintage of the building.
A small fridge would have been nice in our room since there was no place to keep our drinks cold and when we asked for ice, they put our ice cubes in glasses. An ice bucket would have been better. The toilet seat was broken When we asked them to fix it, they did. I’m not sure if this is normal in Mexico, but the cleaning supplies and cart are often left out in the pool area and hallways. Since the hotel was so clean and pleasing, this surprised me. Overall , I would come back to this hotel and recommend it.

Leisure Partner

10/10

Exceptional

10 Dec 2019

David

The entire Hotel was very clean. The room was comfortable, large and quiet. The staff was very friendly and helpful at all times. The hotel is non-smoking and eco friendly. Great location. Minutes from just about everything in the Centro District.

Leisure Self

10/10

Exceptional

07 Nov 2019

Verified traveler

Close to downtown, reliable internet, secure parking lot and price of location. Breakfast was okay. Need to replenish food trays timely manner.

Friends_and_family Family

10/10

Exceptional

02 Nov 2019

Verified traveler

This is a great place to stay! Close to great restaurants, shops, and the parks for people watching! We felt totally safe every where we went and we went everywhere!!
We rented a car from Velose and explored the area.
I recommend this hotel.

Leisure Partner

6/10

Pleasant

16 May 2019

Verified traveler

The location is excellent for enjoying all the Centro restaurants and plazas.
There is not enough staff to provide afternoon service by the pool. The hotel does not provide ice or ways to get a cold drink after 2 pm.

Leisure Self

6/10

Pleasant

12 May 2019

Tom

Mixed review

Pros:
Clean, very fast WiFi, comfortable bed.
Cons:
Couldn’t check in until 4:15 (even though checking time Ian listed as 3), no Tp or soap in lobby bathroom (for 2 days), no cups at the free tea and coffee station, window in our room didn’t lock (so we didn’t feel comfortable leaving valuable service in room), our double room only came with 1 breakfast and it was not very good food (a second breakfast was 150 pesos)

Partner

4/10

Poor

21 Apr 2019

Verified traveler

Made to feel very unwelcome on arrival, like a bit of dirt from the street.
Then we hung around as they couldn’t find our booking.
Noisy at night we people chatting, and a dog barking- no sleep.
I had a considerably more enjoyable stay at another hotel in Merida, which was much more local.
It is quite a walk to the main area.
Disappointing

Leisure Family_with_children