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Hacienda Merida

Merida - Yucatan · Mexico

Calle 62 #439 x 51 y 53 CentroView location

9.4/10Excellent570 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.0/109.0
Condition9.2/109.2
Location9.6/109.6
Neighborhood9.0/109.0
Value9.4/109.4
Amenities9.0/109.0
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hacienda Merida

Relax by the outdoor pool or unwind in the garden at Hotel Hacienda Merida, a sophisticated hotel in the heart of Mérida. Enjoy complimentary Wi-Fi, free babysitting, and tour/ticket assistance. Room service and a bar/lounge are available for your convenience. Start your day with a continental breakfast (fee applies).

The hotel also offers dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Each of the 8 air-conditioned rooms features a flat-screen TV with satellite programming, a private bathroom with shower, complimentary toiletries and a hairdryer, a safe, and a desk. Housekeeping is provided daily.

A stay at Hotel Hacienda Merida places you within a 10-minute walk of Paseo de Montejo and Mérida Cathedral, and a short drive from the Yucatan International Convention Center and the U. S. Consulate Merida. Merida International Airport (MID) is also easily accessible.

Read more about this hotelShow less

A stay at Hotel Hacienda Merida places you in the heart of Mérida, within a 10-minute walk of Paseo de Montejo and Mérida Cathedral. This luxury hotel is 1.4 mi (2.2 km) from Yucatan International Convention Center and 4.7 mi (7.6 km) from Yucatán Siglo XXI Convention Center.

Make yourself at home in one of the 8 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately MXN 100 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Parque Santa Lucía 0.3 km / 0.2 mi
Universidad Autónoma de Yucatán 0.4 km / 0.3 mi
Merida English Library 0.4 km / 0.3 mi
Santa Ana Park 0.5 km / 0.3 mi
Remate de Paseo Montejo 0.5 km / 0.3 mi
Jose Peon Contreras Theater 0.5 km / 0.3 mi
Hidalgo Park 0.6 km / 0.4 mi
Paseo de Montejo 0.6 km / 0.4 mi
Casino La Cima 0.6 km / 0.4 mi
Centro Cultural El Olimpo 0.7 km / 0.4 mi
Municipal Palace of Merida 0.7 km / 0.4 mi
Plaza Grande 0.7 km / 0.4 mi
Mérida Cathedral 0.8 km / 0.5 mi
Museo Casa Montejo 0.8 km / 0.5 mi
Pasaje de La Revolución 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 8
  • hotel
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Babysitting service
  • Multilingual staff
Show 10 more facilities & services
  • Hotel safe
  • Garden
  • Luggage room
  • Clothes dryer
  • Bar
  • Outdoor freshwater pool: 1
  • MassageExtra charge
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hacienda Merida

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hacienda Merida

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Hacienda Merida

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hacienda Merida

9.4
Excellent
570 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.2 /10
Location
9.6 /10
Neighborhood
9.0 /10
Value
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
28 Jun 2026
Paige
The best staff, clean room, so relaxing, and I felt like it was my own personal Hacienda. I highly recommend.
Self
10/10
Exceptional
22 Jun 2026
Dalila Maria
The staff were always available and so helpful! Property was beautiful, serene and so central to the city!
Partner
10/10
Exceptional
22 Jun 2026
corey
Had a great time stuff was very helpful
Partner
10/10
Exceptional
08 Jun 2026
James
A plus across the board. Highly recommend.
8/10
Excellent
26 May 2026
Celia
Nice property, well maintained.
Only stayed 1 night, didn’t love Merida
Partner
10/10
Exceptional
23 May 2026
Chinar
A unique boutique hotel in Merida, 10 min walk from the main square. The room was clean and the property was generally well-maintained, however, we did not use the pool as it consistently had foliage in it. The hotel offered massages, facials, and pedicures, which was a pleasant surprise! Overall, our stay was very comfortable and enjoyable.
Partner
10/10
Exceptional
16 May 2026
carolyn
This hotel is a gem!! From the exterior it looks like a basic hotel, but once you enter…it’s an oasis behind those lovely orange walls. Our suite overlooked the pool and it was mesmerizing to wake up every day and open the drapes to see the property/pool. Arnondo and the entire staff exceeded our expectations. Don’t leave without getting a couples massage…you’ll be very pleased you did. 🌟🌟⭐️🌟🌟
Partner
10/10
Exceptional
15 May 2026
Daniel
.
Self
10/10
Exceptional
18 Mar 2026
GRACE
This hotel is in an ideal location, walking distance to everything in Merida. The staff are very helpful with restaurant suggestions and places to visit. The common areas are lovely, and how you would imagine an hacienda 100 years ago. Our room was very basic - wifi was slow and the phone would not fully charge overnight (with a message of slow charging.)
Partner
10/10
Exceptional
24 Feb 2026
Reynaldo
Clean and comfortable
Partner
10/10
Exceptional
21 Jan 2026
Ghassan
Very nice Hotel, Isaac at reception was great
8/10
Excellent
07 Jan 2026
Susan
Beautiful rooms and lobby’s in the hotel. Main complaint would be about maintenance around the pools, furniture and curtains not kept very clean
Leisure Family
10/10
Exceptional
01 Jan 2026
Matt
Xontine
Self
10/10
Exceptional
16 Dec 2025
Rodrigo
Clean room and great customer service
Leisure Partner
6/10
Pleasant
19 Oct 2025
Hilda
The property is beautiful. Great location. It was very walkable. There was no communication from the staff in regards to the electricity going off at night for a few hours and no hot water at night. There were no phones in the rooms or refrigerator.
Leisure Partner
10/10
Exceptional
04 Oct 2025
ricardo
Everything very good
Self
10/10
Exceptional
21 Sep 2025
shannah
The luxurious hospitality and experience you are looking for in a capital city.
Viva la Mexico.
Leisure Partner
6/10
Pleasant
03 Jul 2025
Christopher
Great location and a nice enough hotel. It's clean and the staff are helpful. Water is only warm at times not hot and the bed is very hard. It's located nest to a hostel that can be quite loud until 2300. The breakfast is pretty good and the grounds are nice. Adding double glazing for noise, fixing the hot water and upgrading the bed would make this place a gem.
10/10
Exceptional
02 Jul 2025
David
Hotel was Extraordinary, Staff was wonderful, location great..cant wait for my next visit..
10/10
Exceptional
24 Jun 2025
pedro
Was a pleasant stay
Business_and_leisure Partner
8/10
Excellent
23 Jun 2025
Ignacio
No fridge, and the breakfast is not included. AC unit need to be upgraded, they do work. Facility its nice and within a walking distance to the main plaza.
Leisure Partner
10/10
Exceptional
21 Jun 2025
Ashmeen
Checkin process was simple and easy. The whole staff was super friendly. Loved that TV had Netflix on it. The room was clean and spacious. The middle pool was my favorite. There was no one around in the pools so I had it all to myself. They have a little bar area where I was able to get drinks to take to the pool or even enjoy it at the bar. Lots of good places to eat within walking distance. Staff were all very helpful.
Highly recommend.
Leisure Self
10/10
Exceptional
04 Jun 2025
Silvia
T
8/10
Excellent
28 May 2025
Alex
Property was nice. People were very friendly and helpful. AC took a while to cool down but WOW was it hot in Merida.
Leisure Partner
10/10
Exceptional
20 May 2025
simon paul
Beautiful property near to Centro plazas and restaurants. 3 swimming pools, super friendly staff and in house bar and restaurant ( breakfast only).
Leisure Partner
8/10
Excellent
19 Apr 2025
Patrick
Property has a nice style with three small pools. Our room was simple, but could have done with a mini fridge to keep drinks cool. Location is perfect - plenty of great bars and restaurants nearby but be aware that this comes with some additional noise on the weekend.
Leisure Family
10/10
Exceptional
17 Apr 2025
Sigifredo
Hacienda Mérida is a charming, centrally located gem—just a short walk from key attractions like the Mérida Cathedral, Paseo de Montejo, Santa Lucía, and the city’s renowned gastronomy street. The front office team was exceptionally warm and accommodating, even assisting with planning day trips to Uxmal, Chichén Itzá, and Valladolid before our arrival. The rooms were spotless and cleaned daily. We absolutely loved our stay at Hacienda Mérida and wouldn’t hesitate to recommend it or return in the future.
Leisure
10/10
Exceptional
09 Apr 2025
Lisa
Hotel Hacienda Merida is a charming, well maintained boutique hotel. The staff was welcoming and attentive, and the room was cleaned to perfection each day. Breakfast served on the outside patio was a lovely start to the day. If you like salsa dancing, La Negrita is a short walk down the street. I loved staying at Hacienda Merida. It made my last few days in Merida a pleasure!
Leisure Self
10/10
Exceptional
08 Apr 2025
Erik
Great place and the service was amazing. Super friendly staff
10/10
Exceptional
01 Apr 2025
Manuel
Excelente servicio por parte de todo el personal. Una estancia muy agradable y sin duda regresaría. Súper recomendado por costo, ubicación, amenidades y gente que lo atiende
Business_and_leisure Self
10/10
Exceptional
25 Feb 2025
Eugene
Beautiful old world atmosphere with the most lovely staff. The grounds are beautiful with three pools. Location was very walkable to many main attractions. I would love to stay there again. Thanks especially to Alberto and Adelita.
Leisure
8/10
Excellent
12 Feb 2025
Verified traveler
A beautifully restored property in lovely Mérida. Off street Parking is just around the corner and plenty good restaurants and cafes within walking distance. We were in a standard double which was rather dark (likely good when weather is hot) so we lounged around by the pool when not out exploring. Bathroom drains can get a bit smelly from time to time but to be expected of a sympathetically restored historic building.
Partner
10/10
Exceptional
29 Jan 2025
Richard
Decor , quiet and peaceful, restful.
Leisure Partner
10/10
Exceptional
24 Jan 2025
John
The quality of the staff was excellent.
10/10
Exceptional
19 Jan 2025
martha
The staff are very friendly and helpful.
10/10
Exceptional
04 Jan 2025
Omar
Amazing service
Leisure
10/10
Exceptional
19 Dec 2024
Melanie
Beautiful room. Brilliant friendly staff and service.
Unfortunately, a noisy neighbourhood.
Leisure Partner
10/10
Exceptional
09 Dec 2024
Tobias
We enjoyed a quiet and extremely well cared for stay, wonderful staff and a beautiful location.
10/10
Exceptional
07 Dec 2024
Ismael E.
Albert and Isac were very helpful and nice 👍 👌 👏 also ALL the staff.
10/10
Exceptional
06 Dec 2024
Anna
wonderful place
10/10
Exceptional
01 Dec 2024
Tanya

Great hotel for price

Wonderful hotel! From the outside it looks small, but on the inside it is huge! Rooms are very spacious. Rooms and hotel is a but older; but that is part of the charm. The staff is very kind and accommodating. There is a laundry service as well. Pool is nice to lay and sit by. Restaurant is there too, we did not eat at it but saw plenty of people having breakfast. Hotel is in the heart of downtown Mérida and direct access to everything you want and need! Definitely recommend staying here. Reasonably priced.
Partner
8/10
Excellent
23 Nov 2024
Roberto
Problemas con el agua caliente en la habitación. La estancia de dos días bañándome con agua fría
Leisure Family
10/10
Exceptional
20 Nov 2024
Nathan
La hacienda eata espctacular. Belleza alrededor. Justo en el corazon de merida. El servicio increible. El desayuno delicioso. Habitaciones increibles y comodas. Maravillosa experiencka. Repetiremos!
Leisure Partner
10/10
Exceptional
06 Nov 2024
pedro
Great staff rooms nice and a pool close
Leisure Friends
10/10
Exceptional
24 Sep 2024
Nicolas
Love the Hotel is different than other properties is very private , everything is closed to visit , very safe to walk around the city , even at night , great restaurants too . I really recommend it .
10/10
Exceptional
16 Sep 2024
Jacqueline
The staff were very welcoming, attentive, and helpful.
Friends_and_family Friends
10/10
Exceptional
02 Sep 2024
Caitlin
Can’t say enough about the hotel staff - I was in a room that was above a fruit tree so there were ants in the bathroom and the staff switched me to another room upgraded for no charge. They were so friendly and accommodating throughout my whole stay and even when I told them I would be home late they waited up for me. Would highly
Recommend. Pool and hotel area were nice, ac worked, didn’t eat there but they had breakfast.
Leisure Partner
10/10
Exceptional
04 Aug 2024
GUSTAVO
Hotel muy bien ubicado, y en perfecta condiciones. Muchas gracias a todo el personal, en especial a Albert que nos ayudó con todo lo que necesitamos.
Friends_and_family Family
10/10
Exceptional
20 Jul 2024
Ray
Beautiful well maintained property with old Mexican charm!
Business_and_leisure Partner
10/10
Exceptional
10 Jul 2024
Israel
Best hacienda to stay while in Merida centro
You’ll love it here
Business_and_leisure Partner
10/10
Exceptional
01 Jul 2024
Cassia

Great location in Merida!

Hotel Hacienda was a great location for our stay in Merida, the hotel is close to local shopping, restaurants, and city squares. The hotel is accurately reflected in images online and has beautiful pools and scenery. My room was comfortable and matched the description and images shared.
Business
10/10
Exceptional
27 Jun 2024
Jessica

Beautiful City oasis

The Hotel Haciendo was our perfect oasis from the heat and pace of spending the day exploring Merida. The service was truly impeccable, and having breakfast available every morning was a great and delicious way to start the day. We would absolutely stay here again!
Partner
10/10
Exceptional
22 Jun 2024
Ray
This hotel is full of charm. Staff and service was great! We loved it and will definitely be staying again!
Business_and_leisure Partner
10/10
Exceptional
20 Jun 2024
Jon
Beautiful property, close and walkable to many restaurants and attractions. The staff is super friendly and helpful. I will say the mattress is very firm.
Leisure
8/10
Excellent
26 May 2024
Damia
Great location and a cute hotel.
Leisure Family
10/10
Exceptional
20 May 2024
EMILIO
La hacienda es muy linda
Business_and_leisure Partner
10/10
Exceptional
23 Apr 2024
Lisa
The property was beautiful and well kept. My room was clean, and the staff was great. I really enjoyed the pools, the quiet setting, the birds, plants and trees. It was close by to many restaurants, and the Old Town square. The staff was very friendly and helpful. It was a very enjoyable stay.
Leisure Self
10/10
Exceptional
04 Apr 2024
melvin
todo bien. no tengo problema a regresar y quedar aqui
Business
10/10
Exceptional
01 Apr 2024
Martha
It’s a beautiful restaurad property where everything works perfectly fine.
Specially the staff is very kind and helpful.
Leisure Family
10/10
Exceptional
22 Mar 2024
Claudia
Great service and location
Leisure
10/10
Exceptional
08 Mar 2024
Ellen

Eleven out of 10

Hacienda Mérida is a hidden gem! We were Absolutely delighted with the place. Comfortable bed. Lovely linen. Old world charm. 5 star service! The art on the walls made the entire place into a fabulous gallery! The pools and courtyards were surrounded by lush greenery, with no hint of the hot streets just outside their front door. We cannot say enough good things about the place.
Partner
10/10
Exceptional
04 Mar 2024
KAUSHIK
Extremely helpful and sincere hotel staff. The old building and architecture is preserved superbly
Leisure Family
10/10
Exceptional
03 Mar 2024
Juan
Amazing service friendly workers very helpful if any one complains about the service here they are crazy awesome place to stay
Partner
10/10
Exceptional
09 Feb 2024
Leah
What a perfect spot to start our trip. Super helpful staf and beautiful property!
Business_and_leisure
2/10
Poor
29 Jan 2024
Frank
You cancelled our reservation the afternoon before we left. You booked us at Hotel Marionetas nearby. You explained that it was because the room was under construction. We went there and our name was never on their list of bookings. The room was not in construction. People were using the room. The hotel you put us in was a poor alternative. There should be zero stars on this failure on your part.
10/10
Exceptional
28 Jan 2024
Richard
Excellent place to stay. Amazing pool, clean modern rooms. Great breakfast available at the hotel. The staff here are amazing. Everyone is friendly, helpful and want to make sure you are happy staying at the hotel. They really made this an enjoyable place to stay. A peaceful, calm oasis in the middle of the city. Thank you!
Leisure Partner
8/10
Excellent
25 Jan 2024
Benjamin
This is a gem! Amazing staff and the rooms are fantastic. One thing that seems to get overlooked in a lot of the reviews I read is a comment about the water pressure. Omg! It’s some of the best I’ve ever had. I’m the highest Marriott Bonvoy elite status and I stay in hotels well over 100 nights per year. This is something that needs to be addressed. The water pressure was just that good. Plus never ran out of hot water.
Business_and_leisure Self
8/10
Excellent
12 Jan 2024
Jeffrey
Probably the most beautiful hotel we stayed at in the Yucutan.

Excellent service, excellent location, comfy beds, easily walk to downtown

Leisure Family
10/10
Exceptional
08 Jan 2024
Sandro
The grounds and pools were perfect!
Great service and attention.
Private parking a nice plus even if a couple of minutes walk away from the hotel.
Leisure Partner
10/10
Exceptional
24 Dec 2023
Mauricio
Beautiful property, fully refurbished 100 year mansion nested just in the heart of the historical city center. Amazing staff and incredible breakfast.Free hotel parking just around the corner. Great place!! fully recommended!!
Leisure Family
8/10
Excellent
04 Nov 2023
evelia
Even that I have contacted in person this property one month before, to requested to keep the same room the 4 nights that I have reserved. When I check in the refuse and put me in the smaller and more dark in the property. No amenities .
Leisure Partner
10/10
Exceptional
29 Oct 2023
Ole
Very nice and quiet little place, with very nice staff.
Leisure Partner
10/10
Exceptional
24 Oct 2023
Mikel
Great place in a great area in Merida, close to the City center and Paseo Montejo
Business_and_leisure Partner
10/10
Exceptional
21 Oct 2023
Jeffrey
A very nice colonial hotel blocks away from the historic center. The staff is excellent and very friendly. The breakfasts are high quality and the Cappuccino with fresh orange juice hit the spot. It is nice to have a quiet breakfast in a peaceful setting when your daily outing is full of loud Merida auto traffic. I would gladly return and stay at this hotel again.
Leisure Partner
4/10
Poor
25 Sep 2023
Marisol
I like the guess service but they need to improve the facilities no refrigerator, not enough ventilation in the bathroom and schedule to use the swimming pool.
Leisure Partner
10/10
Exceptional
10 Sep 2023
Monica
Great place !!!!!! A jewel in the middle of downtown!!! Great location, great service, the pools are amazing .. overall a great stay:)
Leisure Partner
10/10
Exceptional
24 Aug 2023
Benjamin
A
Leisure Self
10/10
Exceptional
31 Jul 2023
Marisela
Exceeded expectations! Lovely grounds, professional staff, clean and cozy room. I'll be back.
Business_and_leisure Self
10/10
Exceptional
21 Jun 2023
JAMES WARREN
I have stayed in many hotels throughout México. Overall this is one of the best. Certainly equal to the best of service I have received. The staff is the friendliest I have ever encountered.
Central location, parking, clean. The only thing I would have liked as an amenity is a refrigerator. Mérida is hot!! Otherwise perfect!!
Leisure Partner
10/10
Exceptional
12 Jun 2023
Oscar
Quiet with excellent ubicación.
Business Partner
10/10
Exceptional
08 Jun 2023
Brandi
I very much enjoyed my stay at Hotel Hacienda Mérida Centro and would definitely stay there again. I opted for a poolside suite, which was definitely worth it. The hotel was within walking distance to everything I needed, including a few vegan restaurants. As a solo traveler, I felt very safe at the hotel and walking in the general area, even at night. The hotel staff is very nice and helpful. I had arrived early in the morning after a long overnight layover, and because my room was ready, they allowed me to check in immediately, which I very much appreciated. The hotel is beautiful and felt great walking into after a long day of sightseeing.
Leisure Self
10/10
Exceptional
30 May 2023
Briceida
Beautiful hotel and staff, close to all major spots, walkable! staff was so friendly and helpful. I felt very safe and really enjoyed my stay.
Leisure Self
10/10
Exceptional
23 Apr 2023
Nictheha
We loved this place! We will be coming back more often here
Leisure Partner
8/10
Excellent
22 Mar 2023
Masoud
The location was walking distance from the city center. However, we did not get the room that we reserved. They made a mistake in reservation and gave us a smaller room. even though they reimburse us for the differences in price, it was very inconvenient.
Leisure Family_with_children
10/10
Exceptional
19 Mar 2023
Ian
Wonderful location. Great staff. Overall, an amazing hotel. Would recommend it and would go back.
Leisure Partner
10/10
Exceptional
27 Feb 2023
Cecilia
Lovely grounds, helpful courteous staff.
Leisure Self
10/10
Exceptional
22 Feb 2023
doryn
We were surprised at how charming and lovely the hotel is. The staff are warm, accommodating and engaging. The breakfast was delicious and inexpensive. We were disappointed that we didn’t receive the pool suite we reserved but they gave us a discount. This was the only concern.
Leisure Partner
10/10
Exceptional
20 Feb 2023
Laura
The property is beautiful and well maintained. It’s close to everything but not in a noisy or commercial center.
The staff is amazing and couldn’t be nicer or more helpful.
We would recommend upgrading from a standard room. The mattress and pillows were not very comfortable. Wi-Fi connection was poor in our room, but worked well by the pool.
Leisure Partner
10/10
Exceptional
15 Feb 2023
Andrea
Charming hacienda hotel. Beautiful room and surroundings. Felt welcomed by everyone working there. Truly a delightful stay and would recommend to anyone staying in Merida.
Leisure Friends
6/10
Pleasant
20 Dec 2022
Sandra

Mixed feelings

I have mixed feelings about our stay. We wanted a smaller boutique like hotel with an hacienda vibe. It was a rather quaint hotel. The location was great with a beautiful setting but more attention to detail is highly needed. The water pressure was very low. It wasn't a big deal when washing your hands but taking a shower and flushing the toilet was problematic. The sounds of the plumbing at night sounded like someone was working on the system but it was only the sounds of the water in the plumbing. There was no phone in the room. This was not a problem, you simply had to walk to the front lobby for assistance. Our AC would be turned off by the housekeeper so you would come back from a hot day out, to a hot room. The cleaning was ok, the bed was neatly done, the restroom cleaned but the coffee stains from the morning coffee remained. Our cable did not work for awhile and we missed the final game of the World Cup. Again, not a big deal as we were there to explore the city but we like to watch the news or TV in general while getting ready. Staff was super friendly and helpful. The price was reasonably good but it came with some flaws during our stay. I would only stay there again if I'm in a tight budget.
Partner
8/10
Excellent
14 Dec 2022
Verified traveler
Good breakfast. Room was in the back of the hotel-no view. Room was in not great condition. Bed was comfortable.
Self
10/10
Exceptional
17 Oct 2022
Nora
Excelent Service!!
Leisure Family
10/10
Exceptional
11 Sep 2022
geovanny
Nice antique building but good taking care, excellent location .
Leisure Family
10/10
Exceptional
13 Jul 2022
Melissa
When I checked in, I was welcomed with a refreshing drink and a lovely conversation with the man at the front desk. Such lovely, kind service!! The hotel was stunning and had a bar, a nice pool, and the rooms were very clean and comfortable. The bathrooms were nice and spacious, and the AC units worked really well.

As for the area, it was a perfect spot. A block away from La Negrita Cantina which had an amazing band performing and great drinks at great prices. It’s also walking distance to the main downtown area filled with shops and places to eat.

Would definitely love to stay here again.
Leisure Family
10/10
Exceptional
27 Jun 2022
David
Loved it! Great location, pools, shower was excellent with pressure, ac, and staff
Leisure Family
10/10
Exceptional
10 Jun 2022
juan
Enjoyed the bird chirping in the morning from my window, and very friendly staff
Leisure Partner
10/10
Exceptional
06 Jun 2022
Gabriel

Wonderful stay

The hotel is a classic colonial building in Merida. It is beautiful and the service is outstanding. Key for my wife and I was cleanliness, and they passed with flying colors, as sheets, bathroom and all facilities were immaculate. Good breakfast, superior attention. We will definitely stay here again. Keep up the good work Albert and team.
Partner
10/10
Exceptional
05 May 2022
erik
Muy buen hotel, recomendado para un gran descanso
Leisure Family
10/10
Exceptional
15 Apr 2022
Krista
Beautiful place. Perfect location in the Centro at a very quiet and relaxing location. I exhaled a big sigh as soon as we walked into our room. All of the staff were amazing. Albert and Adella, thank you to you both especially! I cannot wait to schedule our trip back to Merida and we'll stay here for sure!
Leisure Family
10/10
Exceptional
04 Mar 2022
Kelli
The center courtyard and pool were an absolute oasis is the middle of a bustling city that we enjoyed each afternoon. Breakfast along the colonnade was a treat each morning. The staff were incredibly gracious and helpful. We couldn't have asked for a better experience and look forward to returning some day.
Leisure Partner

Location & surroundings

Hacienda Merida
Calle 62 #439 x 51 y 53 Centro, Merida, Mexico

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Hacienda Merida

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