Hotel San Juan Mérida

8/10

Excellent

26 Jul 2026

Josefina

We stayed at Hotel San Juan for 3 nights and overall had a good stay. The hotel’s biggest advantage is its excellent location, with Mérida’s main attractions, restaurants, and shops all within easy walking distance.

Our room was spacious and well-equipped with reliable Wi-Fi, a smart TV, air conditioning, and a ceiling fan. We also enjoyed the pool after a day of sightseeing.

There were a few things that could be improved. The bar next door plays loud music at night, which made it difficult to sleep. Housekeeping knocked on our door at 9am on our first morning while we were still asleep after arriving late the night before. The shower took around five minutes for the hot water to come through, and it would have been nice to have complimentary drinking water or a refill station. The toilet seat was also a little unstable and bent inwards when using it.

8/10

Excellent

10 Jul 2026

Hugh

Rooms are great, hotel is overall very good. The only thing of slight annoyance was the air conditioning in my room was acting up like a Katy Perry song… It was hot then it was cold, making me feel wake up throughout the night either sweating or shivering. Another thing to be aware of is a bar next door will be playing music until around 1AM, this didn’t bother me too much as it wasn’t too loud. Overall I would recommend this place.

6/10

Pleasant

25 Jun 2026

Eva

El Hotel está bonito y el personal es muy amable. Lo único que las recámaras son muy pequeñas .

Family

8/10

Excellent

28 May 2026

Alban

Limpio, agradable teniendo en cuenta que es un antiguo edificio.. Personal amable.. Su personal muy amable.

10/10

Exceptional

28 May 2026

Alban

El personal muy valioso, amable, considerado. Entendiendo que es un hotel antiguo y en una zona de patrimonio cultural qué conserva mucha historia centenaria.. Buena ubicación, solo que hay un restaurate de otra propiedad un poco ruidosa.

Self

8/10

Excellent

20 May 2026

Romy Yanahi

Como yucateca que se hospedó por una semana puedo decir que el hotel San Juan tiene una muy buena ubicación, es bonito y mi habitación siempre estuvo limpia. Me gustaron los animales hechos con toallas para decorar el cuarto. Solamente hay algunos detalles que no dependen tanto del hotel como es el ruido de la música del bar de alado que casi todas las noches se escuchaba. Sin embargo, si consigues unos tapones de oído con eso basta. Quizá el hotel debería darlos o ponerlos en las habitaciones dado que no pueden hacer nada al respecto. El estacionamiento es un poco pequeño y si no alcanzas lugar, quizá tengas que dejar tu carro afuera. A pesar de estos inconvenientes, por el precio, la ubicación y la limpieza vale la pena.

Friends_and_family Friends

10/10

Exceptional

28 Apr 2026

Craig

Staff were great..hotel was close to everything downtown! pool was great!

Self

10/10

Exceptional

14 Apr 2026

Michelle

great location and price

Business

8/10

Excellent

24 Mar 2026

John

Great staff

Partner

10/10

Exceptional

20 Mar 2026

Paul

Room are clean staff is amazing as always. Music is loud from next door but ends early. Close to everything. I love staying here

Self

10/10

Exceptional

18 Mar 2026

Tara

Close to tourist sites. Wonderful restaurants close by. Pool was a salt pool, very clean. There were bands or music most nights. Staff was very friendly. The hotel was very clean. Highly recommended

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Crystal

Great location and good value.

Business

6/10

Pleasant

28 Feb 2026

Mark

The room was ok. Definitely dated. Uncomfortable mattress. A/C worked well.
Good location. Thankfully, I was only there one night. I stayed at better places on Paseo de Montejo for about the same price that was more modern.

8/10

Excellent

02 Feb 2026

Diego

This hotel is very central, for the price it’s in an excellent location. Comfortable bed, attentive staff. Note that the bar next door plays loud music most nights till quite late, didn’t bother me as I’m a heavy sleeper but if you’re a light sleeper this may be an issue. Had problems with the toilet however when I raised with staff they were quick to fix.

Partner

8/10

Excellent

27 Jan 2026

Dali

The hotel is clean, but the noise is very loud at night time, maybe disturb your sleep. Staff are nice.

Leisure Self

10/10

Exceptional

21 Jan 2026

steve

Friendly staff and clean room

Self

10/10

Exceptional

03 Jan 2026

richard

Everything was great. Location, clean and a typical lovely Mexican hotel. Great for a couple of nights visiting Merida.

Leisure Friends

10/10

Exceptional

24 Nov 2025

Lisa

This hotel is great value for the cost. We were really happy with our stay there.

Leisure Family

10/10

Exceptional

22 Nov 2025

Gianiry

Towels and toilet paper were not given on time

10/10

Exceptional

20 Nov 2025

Paul

Great 11 day stay. Close to everything and staff if amazing. Left hotel Merida that was a sister property and charged full. Lost an 11 day stay and no compensation from hotel Merida.

Leisure Self

6/10

Pleasant

20 Feb 2025

Monica

Very noisy, there's a night club next to the hotel, seems like the party is around the swimming pool of the hotel.

Leisure Self

8/10

Excellent

09 Jan 2025

Greg

Very convenient location. Rooms are not very sound proof. Older hotel with small pool and nice courtyard. Continual cleaning t seems as facilities are basic but sanitary.

Leisure Partner

6/10

Pleasant

05 Jan 2025

Verified traveler

Not recommended

Hotel was old and in need of repair. Mold in bathroom. No water was left in room and no coffee. Shampoo only. Toilet paper looked like it was stepped on. Only a sheet to cover up with. Very noisy area. The band was right next door so very loud. Music till wee hours of the morning. Beds were good. Air conditioning was hard to contol either high or very low .

Partner

10/10

Exceptional

09 Oct 2024

Jennifer

Comfortable stay. Clean and close to everything! Shopping, restaurants. Friendly staff. Stayed during the hurricane and felt safe.

Leisure Family

8/10

Excellent

02 Apr 2024

Megan

Great location, centrally located and walkable to everywhere. Good price. Great option for families.

Friends_and_family Family

4/10

Poor

31 Mar 2024

Elisa

I likes the swimming pool and personnel service. Very loud no water in the shower, very small parking lot could not sleep during the 10 nights due to loud music ALL DAYS

excellent janitorial service

10/10

Exceptional

17 Mar 2024

teagan green

Great affordable accommodations in close walking distance to restaurants, shopping and attractions. Pool was beautiful and clean, grounds were well maintained

Leisure Family_with_children

8/10

Excellent

09 Mar 2024

Charles

Good bank for the buck. Nothing orly special but a nice place to lie your head. BRING EARPLUGS there is a bar next door.

8/10

Excellent

09 Mar 2024

David

Very clean rooms and great staff

Leisure Friends

10/10

Exceptional

29 Feb 2024

Claude-Eric

Conveniently located!

Very pleasant stay in a great location. This hotel is close to many sites and surrounded by cafés and restaurant. Very convenient, Also very convenient, the adjacent free parking. We recommend it!

Friends_and_family Family

10/10

Exceptional

11 Feb 2024

Adriana

Very economic, safe, perfect for having a place to sleep. The staff was courteous and kind. We had a great stay.

Leisure Partner

10/10

Exceptional

10 Feb 2024

Carlos

This is the cheapest hotel in the area, $33 dls a day, c’mon that’s crazy cheap and please don’t expect to get everything perfect, we runout of hot water for a little bit of time and the bathroom is kind of small, nothing is fancy here but the swimming pool is clean and nice, the staff are very friendly once you open up to them, otherwise they’re just reserved, respectful and quiet. If you have money to spend get a 5 star hotel, but if you want to save money to spend in food, tequila and archeological visits, San Juan is a great choice.

Leisure Family

6/10

Pleasant

09 Feb 2024

Kevin William

Plumbing issues

This would be a great place if they fixed the plumbing issues. If it was only my room, i do not know, but the toilet flush was poor quality, hot water was lacking and the tap came off in my hand due to corrosion.

Hot water point-- it seems at all the hotels i stayed at luke warm water is considered hot water.

Everythjng else about the hotel was great. Comfortable bed, great location, friendly staff.

Partner

8/10

Excellent

08 Feb 2024

Victor

This is my second time visiting Hotel Merida. Although I had hoped to get the same room as last time, we were not able to because it was already taken. However, I still enjoyed my visit and will likely return again!

Leisure Partner

4/10

Poor

21 Jan 2024

Serman Luis

Noise

Nice hotel but a lot of noise from the Bar side to the hotel.. 3 am and the noise was horrible.. all days same thing

Self

8/10

Excellent

13 Jan 2024

Julio

To much noise next door

Leisure Self

6/10

Pleasant

26 Dec 2023

Naretsi

The good: Great location if you want to be in the historic center of the city. Walkable to restaurants and shopping. Contrary to the common Mexican mattress, their mattresses were not hard as a rock, instead they were comfortable to sleep in. They have a parking lot if you need it.
The bad: There's a a bar with really good food and music right next to the hotel. They play loud music, so I would not recommend the hotel for a light sleeper. If you don't mind going to sleep to salsa music, then this is a good hotel. The pool was closed the entire time due to a never-ending cleaning treatment.
Overall, I would stay here again.

Leisure Family

6/10

Pleasant

30 Nov 2023

Maira

Our room was right next to a dancing social club and music did not stop playing around 1:30am. I wish I would have known and asked for a room further away. Aside from that the room was comfortable and lots to do within walking distance.

Leisure Partner

10/10

Exceptional

11 Oct 2023

Veronica

Excellent

8/10

Excellent

30 Aug 2023

Abner Eliu

It was overall a good experience, but I had some issues with the air conditioner which didn't turn on at first and the toilet sometimes required more than a single flushing. Minor issues to me that didn't ruin the stay.

Leisure Family

10/10

Exceptional

11 Apr 2023

Verified traveler

Solid value

Place looks gorgeous from the lobby. Room was solid. Staff was extremely nice. If you are super sensitive to noise and trying to go to sleep early I wouldn’t go on a weekend but otherwise solid value!

Self

10/10

Exceptional

26 Mar 2023

enrique

Muy amables en la recepcion y la sra que nos limpio el cuarto excepcional

Friends_and_family Family

10/10

Exceptional

15 Mar 2023

Maryna

Lots of restaurant options, right in the Center of historic city

8/10

Excellent

15 Feb 2023

Corinne

Great price Not for the perfectionist.

The pictures look great but it could use a freshening up coat of paint. But we were safe, a roof over our heads and many smiles from the cleaning staff. the front desk seemed a bit more uptight. Internet was great all the time. Hot water in shower and sink. Beds are good. Pillows are a bit high for me but you may like them that way. AC works great. Had to put a plastic wrap in the shower drain to keep the gasses from coming up but it worked and the odor cleared. Great locations for parks, resturants, museums and shopping. Would be nice to have water in the room and I would love a coffee maker for in the morning.But the price was not much so can't get all the frills. Have seen many down enjoying the pool area Hopefully today we will have time for that.

Partner

10/10

Exceptional

12 Jan 2023

Carolyn

Everything was great, nice big room and excellent location at a reasonable price. My only complaint was the shower could’ve been warmer. Also I wish more hotels would offer water for refillable bottles. Not only is buying bottles of water an inconvenience, all that plastic is so bad for the environment.

Leisure Self

4/10

Poor

19 Dec 2022

Raul

I like the cleanings and the people are very nice but the hotel is terrible every time that you use the toilet you need to use a bucket no pressure. Also next door is a a restauran that makes alots of noice ven after 12.00 am not a good experience again the cleaner are realy good

Leisure Family

10/10

Exceptional

22 Nov 2022

Jonathan

I stayed here for three weeks, and it is a great hotel. It is located just a couple of blocks from the central plaza of Merida, and there are tons of eating, shopping, and studying options nearby. The rooms are clean and the wifi is strong. Most importantly, all of the staff were very kind and friendly. I highly recommend this excellent hotel!!!

Leisure Self

10/10

Exceptional

22 Jun 2022

Marco antonio

Buen sitio para estar

Leisure Self

8/10

Excellent

26 May 2022

David

Nice hotel. Adequate for our needs. Quiet.

Partner

10/10

Exceptional

11 Mar 2022

Tania

Lovely hotel, a bit on the older side. Great staff and fantastic location. Super affordable option.

Leisure Partner

10/10

Exceptional

07 Feb 2022

Verified traveler

Would definitely return, good value and convenient

With any of the slightly older places in Centro, they can be slightly eccentric and less comfortable than desired. But here, I didn't notice any real sacrifices.

Place was clean, with a comfortable bed and there was a generous public area by the pool to hang out in, with part of shaded.

Staff were a bit workmanlike and didn't generally wear smiles, but they were very diligent and polite in all my interactions. Would stay here again and would recommend it as a great value in this price range.

Self

10/10

Exceptional

29 Jan 2022

Herman

5 stars

4/10

Poor

12 Jan 2022

Randal

Loud Hotel not for anyone wanting to relax or slep

San Juan seemed like a good deal when I arrived in the afternoon. Clean, helpful staff quaint older building, nice clean pool centrally located next to everything. Then I came back to my room in the evening and found out that the club next door was separated from the hotel by a flimsy partition. Loud music played till 2 in the morning. I mean loud sometimes shaking the windows loud. My room was not even close. No sleep nor anything else till 2am, it even overwhelmed the sound on the tv when I tried to drown it out. I thought I might get a reprieve on Sunday but no they had two shows starting at 4pm going till 2am. Unless you are parting every night till 2 I would recommend going somewhere else.

Self

8/10

Excellent

27 Dec 2021

Marc

Great location, near the cathedral. Beautiful colonial style. Internet connection wasn’t working that day. The team is friendly and responsive

Self

8/10

Excellent

12 Dec 2021

Stephanie

This hotel is lovely and really well located! The staff were really nice.

Leisure Partner

10/10

Exceptional

10 Dec 2021

Verified traveler

Best hotel in Mexico so far!

I’ve been in Mexico for 3 weeks and have stayed in about 10 hotels between CDMX and here. This is definitely my favourite so far. The hotel was very nice and in a good location. Great comfortable room, which was good to not just sleep in, but to crack open the windows/curtains and relax with a book. Wifi was a bit creaky some days, if you are planning on doing any work that demands bandwidth. Good sitcom and ceiling fan. Hot water in the morning and evenings without issue.

This place is a great option for longer stays. The room doesn’t feel claustrophobic, as it faces the open courtyard area and gets good sunlight.

One girl on reception was very friendly and welcoming whenever I saw her. She gave off such a happy vibe that I felt sad saying goodbye, yet I had only been there 3 days!

Self

8/10

Excellent

09 Dec 2021

ARTURO

Excellent location, inexpensive

No bottle of water in rooms, restaurant expensive , noisy at night as it is near loud music. Location is excellent and room comfortable

Friends_and_family Family

8/10

Excellent

06 Dec 2021

ARTURO

Recommendable

Demand parking , otherwise not given. Did not use the pool but looked clean and safe. No drinking water at all. Very well located in downtown

Partner

10/10

Exceptional

02 Dec 2021

Herbert

perfect choice

Only for a night this time but I stayed for two weeks last year as I was that impressed. The facilities are extra clean with tile floors rather than carpet which makes it easy to keep clean. The front desk person was very friendly and spoke perfect english. As with many hotels in Merida, This hotel is budget friendly

Self

8/10

Excellent

17 Nov 2021

Verified traveler

Great place for a great location. The price quality is absolutely worth it. Staff is very friendly, pool is fresh and you are in the middle of downtown. Would definitely come back!

Friends_and_family Family

8/10

Excellent

19 Oct 2021

José Antonio

Good hotel for its price

Les habitacions estan netes i tenen llits gran i còmodes. Hi havia una família a la piscina i no vaig poder utilitzar-la. No tenen assecadors. Està molt bé pel seu preu.
The rooms are clean and have big, comfortables beds. The swimming pool was occupied with a family when I came and I could not really use it. They do not have blow dryers. It is very good for its price.

Self

4/10

Poor

25 Apr 2021

Verified traveler

The loud music from the restaurant next door was lowered around 10:30 p.m. but I still heard it until the morning hours. It was Saturday night in a lively tourist area. I prefer tranquillity.

10/10

Exceptional

16 Feb 2021

Herbert

Great hotel

Excellent hotel for price. Clean rooms and well appointed. The courtyard swimming pool area is a great place to hangout right outside the room. I stayed at 4 hotels during this visit and this is the best. It is located a half block from Santa Lucia park and 3 blocks from Gran Plaza

Self

10/10

Exceptional

17 Jul 2026

Jesús Rogelio Olivares

Todo bien, buena relación precio estancia

Family_with_children

10/10

Exceptional

13 Jul 2026

Jerry

Gran ubicación en el centro y la atención de personal fue muy buena

Business

10/10

Exceptional

02 Jul 2026

Alvaro

Hotel bonito y cómodo para el descanso. Me gustó mucho y volvería a hospedarme ahí por su servicio y ubicación. Cuenta con estacionamiento y la habitación siempre la encontramos limpia. Tiene mosquiteros en la ventana para poder dejarla abierta durante la noche. El único detalle malo es que en la alberca los mosaicos del piso no están completos y mi hija se cortó el pie en donde faltaba uno de ellos.

Family_with_children

8/10

Excellent

09 Jun 2026

CARLOS

Elección básica a bajo precio con excelente ubicación, pero identifiqué que si no estás en una habitación de la PB el ruido de la música en vivo del bar de a lado puede ser un problema para lograr descansar.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Linda Elizabeth

Muy cómodo

Family_with_children

8/10

Excellent

01 Jun 2026

Lorenzo

Todo bien

Partner

10/10

Exceptional

01 Jun 2026

jesus manuel

QUE CIERREN EL ESTACIONAMIENTO SERIA MEJOR TUVIERAN UNA PLUMA DE ACCESO

Self

8/10

Excellent

24 May 2026

jose luis

Buenas tardes habitación y limpieza y estancia todo excelente, lo único malo fue que no tienen estacionamiento o el pequeño que tienen cuando hable para preguntar dónde me estacionaba me dijo la señorita que contesto que ya estaba lleno el estacionamiento y que pues como yo contraté mis servicios por una aplicación externa no era problema casi de ellos donde dejara mi carro que después de las 11 de la noche que podría ver si lo dejaba afuera y pues eso fue lo único que no me gustó de la estancia ya que tube que pagar un estacionamiento privado para poder dejar mi carro resguardado

Gracias

Partner

8/10

Excellent

24 May 2026

Abigail Verónica

Muy buena atención y las instalaciones son bonitas

Family

10/10

Exceptional

14 Apr 2026

Jorge

Hotel muy céntrico tranquilo limpio muy bien

Self

10/10

Exceptional

13 Apr 2026

Javier

Muy bueno todo

Family_with_children

8/10

Excellent

07 Apr 2026

Jose del Carmen

Todo muy bien

Partner

8/10

Excellent

06 Apr 2026

fernando

Ninguno

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Perla Magaly

Un lugar con muy buena ubicación, muy limpio y cómodo

Family

10/10

Exceptional

25 Mar 2026

Jorge

Muy céntrico y limpio

Self

6/10

Pleasant

24 Mar 2026

Rodrigo

El hotel no tiene cocina, es muy céntrico con acceso a la parte más linda de la ciudad pero lamentablemente el bar de al lado tiene música toda la noche. Difícil descansar.

Self

8/10

Excellent

18 Mar 2026

Jorge Luis

.

Self

10/10

Exceptional

05 Feb 2026

Lynda

Hôtel très bien situé, propre avec stationnement disponible. On recommande cet hôtel

Partner

10/10

Exceptional

05 Feb 2026

Luis

Todo muy bien

8/10

Excellent

25 Jan 2026

ANTONIO

Muy bien

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Bibiana Guadalupe

Buen servicio

Leisure Self

10/10

Exceptional

16 Dec 2025

Christian Armando

Si

10/10

Exceptional

15 Dec 2025

Roberto

Mu buenas instalaciones y muy comodas

Friends_and_family Family

6/10

Pleasant

08 Dec 2025

Jorge

El ruido

6/10

Pleasant

27 Nov 2025

Jorge

Que no haya un bar, al lado del hotel.
Estando en la habitación, prácticamente sientes que estás en el bar con la música muy fuerte

10/10

Exceptional

21 Nov 2025

uriel

Buena estancia
Agua caliente
Limpieza 10
Personal atento
Buena ubicacion del vaiven q llega del aeropuerto
Seguridad buena

Business Partner

10/10

Exceptional

16 Nov 2025

Raúl Alberto

Muy limpio, accesible y buena relacion precio calidad.

10/10

Exceptional

16 Nov 2025

José Hernando

Tiene aire acondicionado, aparte ventilador de techo, el servicio de limpieza muy detallista, da gusto ver qué le importa su trabajo, todo el personal muy amables y serviciales, en general excelente servicio.

Partner

10/10

Exceptional

29 Oct 2025

Moises Sánchez

Personal amable y todo cerca del hotel

8/10

Excellent

01 Sep 2025

Jorge

Excelente ubicación, cerca de los lugares para visitar en la noche y en el día.

Leisure Partner

8/10

Excellent

22 Aug 2025

david

Bien pour 1 nuit de passage à Merida

Bel hotel bien placé. Tres bruyant le soir mais nous avons bien dormi.

Friends_and_family Family

8/10

Excellent

04 Aug 2025

Linda Marlene

Hotel bueno pero con vecinos ruidosos.

El personal fue muy amable. Las instalaciones muestran el desgaste de los años, pero mientras todo funcione como debe, está bien. No volveria a este hotel porque se duerme muy mal cada noche, porque hay un negocio que tienen shows en vivo hasta la 1 o 2 de la mañana. La calidad de la musica es muy mala, por lo que en vez de musica, yo diria ruido.

Friends_and_family Family

8/10

Excellent

29 Jul 2025

Gabriel

BUENA ESTANCIA TRANQUILA

6/10

Pleasant

27 Jul 2025

Alejandro Burgos

Hay días que No hay agua caliente… solo hay como 5 lugares de estacionamiento nada más (para todo el hotel)… está a lado de un bar, del que escuchas toda la fiesta toda la noche. Si tienes sueño ligero, No es la opción.
La ubicación si es super buena. En la esquina hay un parque emblemático, y mucho movimiento, para caminar. El zócalo está a 3 cuadras.

Leisure Family

10/10

Exceptional

26 Jul 2025

Gipsy

Excelente servicio del.personal

Leisure Friends

4/10

Poor

24 Jul 2025

Dulce

Habitación vieja, el WC no descargaba bien, el wifi no funcionaba todo el tiempo, no utilice la alberca porque estaba sucia, nunca vi que la limpiaran, la limpieza del baño deja mucho qué desear. Del servicio en recepción ni hablar, no se como gente así puede trabajar en recepcion donde 0 skills para atención al cliente. No volveré había otras opciones cerca de la zona!!!

Leisure Family

10/10

Exceptional

05 Jul 2025

Laura

Un excellent rapport qualité/prix. Très bien situé avec une belle grande piscine et du personnel charmant.
Seul petit bémol, le soir on entend bcp la musique des bars aux alentour. Personnellement cela ne m’a pas du tout dérangée mais mieux savoir !

Leisure Family