Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Los Aluxes

Merida - Yucatan · Mexico

Calle 60 Numero 444 Colonia Centro.View location

7.6/10Very good823 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort7.6/107.6
Condition7.2/107.2
Location9.8/109.8
Neighborhood8.8/108.8
Value8.0/108.0
Amenities7.6/107.6
See all ratings
Check availability Pay with crypto or card
  • Family hotels
  • Business hotels
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Los Aluxes

A 20-minute drive from the airport and just a 5-minute walk from Paseo Montejo, this elegant hotel is an excellent choice for work and leisure visitors to Mérida.

With its 6 banquet and conference rooms that can host events with up to 400 guests, it is especially popular among the corporate travellers. The versatile profile of the establishment's patrons is reflected in its wheelchair-accessible rooms and facilities, the children's play area and the babysitting services available.

Decorated ith details particular to the region, the spacious suites provide the perfect setting for a truly relaxing night after a day of work or sightseeing.

Read more about this hotelShow less

Hotel Los Aluxes is centrally located in Mérida, a 5-minute walk from Paseo de Montejo and 9 minutes by foot from Mérida Cathedral. This hotel is 0.8 mi (1.3 km) from Plaza Grande and 4.3 mi (7 km) from Yucatán Siglo XXI Convention Center.

Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.

Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and 8 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 7 AM to 10:30 PM.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Pet deposit: MXN 500 per stay
    • Pet fee: MXN 250 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Santa Ana Park 0.2 km / 0.1 mi
Remate de Paseo Montejo 0.2 km / 0.2 mi
Parque Santa Lucía 0.3 km / 0.2 mi
Paseo de Montejo 0.4 km / 0.2 mi
Universidad Autónoma de Yucatán 0.5 km / 0.3 mi
Jose Peon Contreras Theater 0.5 km / 0.3 mi
Hidalgo Park 0.6 km / 0.4 mi
Anthropology and History Museum 0.6 km / 0.4 mi
Museo Regional de Antropología 0.6 km / 0.4 mi
Casino La Cima 0.6 km / 0.4 mi
Merida English Library 0.7 km / 0.4 mi
Cacao Chocolate Museum 0.7 km / 0.4 mi
Mérida Cathedral 0.8 km / 0.5 mi
Plaza Grande 0.8 km / 0.5 mi
Pasaje de La Revolución 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2015
  • Total number of rooms: 155
  • Number of floors (main building): 6
  • Number of floors (annexe): 3
  • Double rooms: 125
  • Junior suites: 22
  • Family rooms: 8
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
Show 50 more facilities & services
  • Airport
  • Beach
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hire
  • Secure parking
  • Valet parking
  • Room service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Garden
  • Terrace
  • Sun terrace
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Conference room: 8
  • Meeting room: 8
  • ProjectorExtra charge
  • Secretarial serviceExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Parasols
  • Children playground
  • Solarium
  • Continental breakfast
  • À la carte lunch
  • À la carte dinner
  • Children get free accommodation, meals payable on the spot
  • Early Check-in
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Los Aluxes

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    Los Aluxes

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDS • 1 BedroomJSU.2D
    JUNIOR SUITE TWO DOUBLE BEDSPhoto unavailable7 photos

    Los Aluxes

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D

    Room amenities

    • Housekeeping
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Centrally regulated air conditioning
    • Balcony
    • Terrace
    • Wheelchair-accessible
    • Wake-up service
    • Desk
    • Make-up mirror
    • Cable TV
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Los Aluxes

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Los Aluxes

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 46 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable7 photos

    Los Aluxes

    FAMILY ROOM STANDARD

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Direct dial telephone
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Make-up mirror
    • Desk
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Terrace
    • Balcony
    • Centrally regulated air conditioning
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIERSUITE • PREMIERSUI.PE-1

    Photos are not available for this room type.

    Los Aluxes

    SUITE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Los Aluxes

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR QUEEN BEDSUITE • SUPERIOR QUEEN BEDSUI.QN-SU

    Photos are not available for this room type.

    Los Aluxes

    SUITE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Los Aluxes

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable8 photos

    Los Aluxes

    DOUBLE STANDARD

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wheelchair-accessible
    • Terrace
    • Balcony
    • Centrally regulated air conditioning
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Wi-fi
    • Wake-up service
    • Desk
    • Make-up mirror
    • Cable TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Los Aluxes

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Los Aluxes

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Los Aluxes

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Los Aluxes

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Los Aluxes

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 28 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    Los Aluxes

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wheelchair-accessible
    • Terrace
    • Balcony
    • Centrally regulated air conditioning
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Shower
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Make-up mirror
    • Desk
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LUXURYDouble or Twin • LUXURYDBT.LX

    Photos are not available for this room type.

    Los Aluxes

    Double or Twin LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Los Aluxes

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Los Aluxes

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Los Aluxes

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Los Aluxes

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Los Aluxes

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Los Aluxes

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Los Aluxes

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Los Aluxes

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Los Aluxes

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D-1

    Photos are not available for this room type.

    Los Aluxes

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Los Aluxes

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Los Aluxes

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Los Aluxes

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Los Aluxes

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 32 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable9 photos

    Los Aluxes

    JUNIOR SUITE STANDARD

    Room photos

    9 photos

    Room overview

    Smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Wi-fi
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Make-up mirror
    • Desk
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Centrally regulated air conditioning
    • Balcony
    • Terrace
    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Los Aluxes

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Los Aluxes

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIERSUITE • PREMIER • 1 Bedroom • 43 m²SUI.PE
    SUITE PREMIERPhoto unavailable9 photos

    Los Aluxes

    SUITE PREMIER

    Room photos

    9 photos

    Room overview

    Smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Desk
    • Make-up mirror
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Centrally regulated air conditioning
    • Balcony
    • Terrace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Los Aluxes

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Los Aluxes

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Los Aluxes

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Los Aluxes

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Los Aluxes

7.6
Very good
823 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.2 /10
Location
9.8 /10
Neighborhood
8.8 /10
Value
8.0 /10
Amenities
7.6 /10
100 reviews shown
4/10
Poor
22 Mar 2026
Ramon
Property is in a great location. Website pictures are deveiving. Property needs updating. Here are so.e pictures.
Partner
8/10
Excellent
16 Mar 2026
Martha Elba
The property welcome pets,
Bar oder diner options, but is you aren't interested is many restaurants close by
Beds are very confortable
Family
10/10
Exceptional
14 Feb 2026
Hermes Heriberto
Very good
2/10
Poor
05 Jan 2026
Eileen
My photos are not photoshopped like in their ads. Mold everywhere, very unhealthy.
Self
4/10
Poor
01 Dec 2025
Maria
Daily street closures limited the access to Hotel entrance. Making it very inconvenient & difficult to gain access to & from the Hotel.
We are so glad we did not rent a vehicle. Daily Uber dropped us off two blocks
Business_and_leisure Family
6/10
Pleasant
11 Nov 2025
Jose Antonio
Staff took 20 minutes to talk to us at the registration. There were two ladies at the reception area looking at the PC. Our bedroom’s bathroom had mold and was not very clean there were hair’s o. The floor. Towels were worn and thorn.
Leisure Partner
10/10
Exceptional
07 Nov 2025
Claudia
I have no words to describe the service and cleanliness of Los Aluxes. After having a nightmare at another hotel, (which by the way I lost a ton of money but will report it for giving misleading information) I was able to quickly book Hotel Los Aluxes and within a fe minutes and a call to the hotel they welcome us and made us feel at home! THANK YOU TO ALL THE STAFF AT HOTEL LOS ALUXES!!!
Leisure Family
10/10
Exceptional
23 Aug 2025
Izayda Leonor Viera
Great hotel. Muy buen hotel
Business_and_leisure Family_with_children
4/10
Poor
06 Aug 2025
vanesss
Lost they Quality
Business_and_leisure Partner
2/10
Poor
06 Aug 2025
Victor
Floor not clean, bathrooms doesn't work, showers terrible, jacuzzi doesn't work and dirty.
Administration didn't resolve for a better room. They gave me similar.
Service in the restaurant Excellent. Excellent actitud . The Hotel its actually Diferent.
Business_and_leisure Partner
6/10
Pleasant
18 Jul 2025
Guadalupe
.
Leisure Family
10/10
Exceptional
16 Jul 2025
Rosa
This hotel was clean. Quiet and very friendly
10/10
Exceptional
12 Jul 2025
fernando m
was clean
Leisure Family
4/10
Poor
28 Jun 2025
Zazil
One of the worst hotels in Merida, building with no maintenance, no hot water. I need to ask for some basics like soap & toilet paper! The only good thing about the hotel is the swimming pool and its location. It used to be one of the best hotels in Merida 18 years ago but not anymore.
Leisure Family_with_children
8/10
Excellent
11 May 2025
Amy
Very well located for our stay in Merida.
Leisure Partner
8/10
Excellent
07 May 2025
Indira
It was a nice experience. The area was clean! Only problem I had was no internet in my room.
10/10
Exceptional
25 Apr 2025
Jose Rodrigo

Excelente ubicación en Mérida

Hotel con Excelente ubicación, con estacionamiento, restaurante y servicios. Desayuno incluido con huevo al gusto, frijoles, fruta, jugos y café. La alberca muy agradable. Habitaciones muy limpias y con buen mantenimiento. La regadera necesita mantenimiento ya que el agua no sale uniforme y termina mojándose el piso del baño.
Friends_and_family Family
10/10
Exceptional
01 Apr 2025
JOSE LUIS
Pasamos unas vacaciones maravillosas
Partner
6/10
Pleasant
24 Mar 2025
KEY
The buffet that is included is eggs, toast, refried beans, and chips. Don't think it'sorw than that ! Staff was not pleasant, my room changed 3 times and when I told here the whole floor of the bathroom was leaking she did not believe me so I took her to the room and had to show her. I won't back
Business_and_leisure
6/10
Pleasant
23 Mar 2025
Pedro
Our stay was not that good, every time we went to get our breakfast we were ask again and again about our room . The service for breakfast terrible had to wait to get service. Made it so hard on us since we had a tour and wanted to take advantage of the breakfast.
Leisure Family
4/10
Poor
17 Mar 2025
Juan Carlos

Not bad for the price

Not the normal extra firendly staff you'll fiend in México. Most of the employees doing the very minimum especially de servers. For the prices is not bad.
Self
8/10
Excellent
13 Mar 2025
Rosaura
Nice closed to centro& shopping.
Leisure Partner
2/10
Poor
16 Feb 2025
Dulce

Terrible pet friendly policy

terrible pet friendly policy, it seems like the deposit is pre planned to never b returned to the customer, is just a scam, might as well call it a pet fee, not a deposit
Self
4/10
Poor
12 Feb 2025
Denise
The rooms in this property are in bad shape. Leaking roof in bathroom, loose and missing grout, non working tap in bathroom sink, old rusting fixtures, hot tub was not working ( as part of a junior suite). Hotel went on strike and we were placed in a different hotel, w weren’t notified beforehand. The best part was the staff. Very friendly and did their best to accommodate us.
Leisure Friends
6/10
Pleasant
09 Feb 2025
Benjamin
El día antes de que finalizara mi periodo me dijeron que tenía que abandonar el hotel pues lo hiban a cerrar porque entrarían en huelga los empleados y si no me dejarían enserrado con todo y mi equipaje, luego me dijeron que yo saliera y me iban a reubicar en otro hotel cosa k no hicieron y cuando pregunté por mi equipaje nadie sabía nada fue muy estresante mi experiencia en dicho hotel el personal es muy amable y respetuoso cosa que no es el personal administrativo yo en lo personal no recomiendo este hotel.
Partner
8/10
Excellent
07 Feb 2025
Verified traveler

Nice place to stay

The stay was nice, location perfect for exploring the city. The breakfast was ok nothing special (Americana breakfast review only). If you stay there be careful when laying down your head as a cement decorative ridge is perfect to hit the back of your head on. I have an egg on my head from doing that twice. The personnel ere all very kind. Overall nice place to stay.
Partner
2/10
Poor
25 Dec 2024
Carlos
Place is rundown
Friends_and_family Family
10/10
Exceptional
05 Nov 2024
Anamaria
Everything was great the service is amazing
Business Self
8/10
Excellent
19 Jul 2024
Antonio
Everything was fine till we were about to check out downstairs that we’ve noticed the comforter we slept on ., had a big dried blood stain
6/10
Pleasant
03 Jul 2024
Hector
The hotel is in the right place of what we were looking for, but it was too noisy at night.
Leisure Partner
2/10
Poor
22 May 2024
Albert
This hotel is outdated but it has a lot of potential. It is in an excellent location on Calle 60, midway point between there famous attractions to the north like Calle 47, Santa Park with its outdoor mercado, Paseo de Montejo, La Plancha park and the historical district, El Centro, Plaza Grande, Plaza Santa Lucia to the south. Along with many other notable sites like La Negrita bar and Mercado 60. All within walking distance to the hotel.
6/10
Pleasant
06 May 2024
ALEJANDRA
Mas céntrico imposible, al alcance caminando tienes todo, restaurantes, tiendas de ropa, el centro, parques, fast food, tiendas de conveniencia, souvenirs etc. Las áreas comunes están cuidadas y la piscina bonita pero las habitaciones dejan mucho qué desear, las cortinas y las ventanas muy sucias, las partes de metal en baño y regadera muy deterioradas y llenas de sarro, el plafón del baño humedecido y la herrería del baño también oxidada. Las sábanas bien, pero las cobijas sinceramente no olían a limpio y parecían tener manchas grandes.
Leisure Partner
2/10
Poor
23 Apr 2024
Alonso
Hotel is in extremely bad shape the cold water faucet was not working in the room. The shower head was rusty only one elevator was operating.
Business_and_leisure Family
10/10
Exceptional
25 Mar 2024
Guadalupe
Great location.
Leisure Self
8/10
Excellent
24 Mar 2024
Miguel
The staff is very helpfull and friendly. The hotel is in the main street abd surrounded by excellent restaurants
Leisure Partner
8/10
Excellent
01 Mar 2024
Pascale
Hôtel bien situé.
Personnel sympathique et lit confortable.
Partner
4/10
Poor
23 Feb 2024
Francisco S
Facility is very outdated bathrooms needs updating, toilet need also updating, staff some seemed did not care for the guest. This was my first and last time coming to this facility. Will not recommend
Business_and_leisure Partner
8/10
Excellent
22 Nov 2023
Miriam
I liked your staff and the janitor - immensely helpful.
I did not like the sex noises coming from the room next door - they were playing loud music and that didn't work to mask the obscene moans! What if I had kids in my room! I called the front desk to report it, and nothing was done - you all need to put up signs to curb this behaviour!
Leisure Family
10/10
Exceptional
29 May 2023
Luis
It was nice and clean. The only one suggestion is to have almond milk old fashion oat meal.
Business_and_leisure Family
10/10
Exceptional
03 May 2023
David
Lots of gorgeous outdoor covered areas. Amazing views. Ocean breezes made the property very comfortable. Beautifully colored home with everything you need.
Leisure Family
10/10
Exceptional
24 Apr 2023
David
Very clean and kind staff.
Leisure Family
10/10
Exceptional
14 Apr 2023
Francisca
Location
Partner
10/10
Exceptional
05 Feb 2023
Valerie
We are so glad we found this pet-friendly hotel 5 blocks from the tourist center. The rooms were clean, beds comfortable and very quiet. We could sit with our dog on the terrace and have breakfast. Will definitely use again.
Leisure Pet
6/10
Pleasant
30 Jan 2023
Jose
I didn't like that they gave me a room with no balcony.
Leisure Self
10/10
Exceptional
29 Jan 2023
MANUEL V
location is perfect for me and the places i like going
litle bit to noisy at night from a bar close by

this was our 4th time using the facility and no doubth we will do it again
Leisure Family
6/10
Pleasant
16 Dec 2022
Luis F
It's an old hotel that has not been maintained properly. Old does not mean dirty
Leisure Family
10/10
Exceptional
08 Nov 2022
Luigi
Excellent service. As a parent of a child with autism its hard to find places where my son is comfortable but this hotel surpassed all expdctaions. Highly recommended and when i go back to merida will stay here for sure 👌
Business_and_leisure Family_with_children
10/10
Exceptional
30 Oct 2022
Verified traveler
_
10/10
Exceptional
17 Aug 2022
Jerome
My history staying at the hotel since 1987, and knowledge of the neighborhood.
Business_and_leisure Self
2/10
Poor
31 Jul 2022
Trev
Didn't like the property at all.
Location of the property was the only good thing
Leisure Pet
2/10
Poor
26 Jul 2022
jose
I like it’s location, it is close to downtown and all of its amenities. I didn’t like the hotel conditions, and they did not respect the previously room fees and they ended up charging more than agreed at the time of booking.
Leisure Partner
6/10
Pleasant
31 May 2022
Jacoba
The personnel was very kind, friendly and knowledgeable, however the air condition in rooms was awful, every time they cleaned they turned them off. Bar closes way too early, no coffee in rooms, no ice available in halls, no mini fridge , very stingy on the towels, and the food in the buffet was way to salty. The front of the Hotel was dirty, glass doors very dirty specially with COVID should be cleaned at all times.
Leisure Partner
10/10
Exceptional
18 May 2022
Eduardo
Nice place and safe!
Business_and_leisure Family
6/10
Pleasant
03 May 2022
Lorena
Service was good, they were very friendly. The room was ok but the shower was old, rusty and no pressure. I needed to flush the bathroom like 4 times to work. If the bathroom would of be better I would of stay longer.
Partner
8/10
Excellent
01 Mar 2022
Fabian
Clean , walking to distance to every where
4/10
Poor
16 Jan 2022
KIMBERLEE
Hotel needs major cleaning. Upon arrival, our bed didn’t have the bottom sheet, our floor hadn’t been cleaned, our towels where holey and frayed. Water was brown often, no warm/hot water often. No tv remote or operable hairdryer. Tried to cancel our remaining stay and no response from hotel. Overall not a good hotel stay.
Leisure Partner
4/10
Poor
09 Jan 2022
Rodrigo
The restaurant buffet but this hotel is not a 4 star hotel
Leisure Family_with_children
8/10
Excellent
08 Jan 2022
Allen
Only problem was room was not ready until after 5. Othwise nice, unique place
Partner
8/10
Excellent
24 Dec 2021
Elizabeth
Convenient location. Nice amenities
Partner
6/10
Pleasant
27 Nov 2021
Joshua
Nice, clean, modern hotel. However, there is a bar directly next door that plays heavy metal at top volume to midnight. Also, the sheet for our bed wasn’t big enough. It didn’t even cover the mattress. It took multiple phone calls and much convincing to get a proper sized sheet. Otherwise, though, a nice hotel, good location, clean, generally friendly staff. Good breakfast.
Leisure Partner
10/10
Exceptional
06 Nov 2021
Manuel
I was visiting family, so I only slept and had breakfast.
2/10
Poor
13 Jun 2021
Verified traveler
.
Leisure Family
10/10
Exceptional
17 May 2021
Verified traveler
The place is very clean and quiet and the staff is very helpful. The location is excellent, it is very close to downtown.
Business_and_leisure Family
10/10
Exceptional
06 Mar 2020
Verified traveler
Everything fine everything very fine everything very clean excellent service
Friends_and_family Family
10/10
Exceptional
08 Feb 2020
Verified traveler
Muy comodo, fallaba la televiosion y pocos canales
Friends_and_family Family_with_children
8/10
Excellent
12 Jan 2020
Verified traveler
location , its located in a point between el centro and close to santa ana park, church nearby and lots af places to shop and visit. Price is very modic . service is very cordial from all the staff a very good restaurant and many other things and also I have to mention a good size swimming pool to refresh yourself and all your family
Friends_and_family Partner
6/10
Pleasant
25 Aug 2019
Miguel a
No intenet in the room
Partner
8/10
Excellent
23 Jul 2019
Verified traveler
Everything was good nice and clean and also near good restaurants and other entertainment places
Friends_and_family Family
8/10
Excellent
09 Jul 2019
Verified traveler
Pool was dirty because the busy weekend but the personnel waited until Monday 3 pm to started cleaning it up , when it is 37 + degrees Celsius you expect the hotel to have the pool available during the day, instead of cleaning up Monday during the day they should clean it up Sunday night after closing it so they would have no complains from most of the customers.
Friends_and_family Family
4/10
Poor
25 Jun 2019
Verified traveler
The bathroom don’t have hygienic, the towels the toilet no have good función, the bed need be change are old
Business
8/10
Excellent
29 Apr 2019
Lidia

Regresariamos con gusto.

Confortable y con excelente ubicación.
Family
2/10
Poor
01 Feb 2019
Verified traveler
Toilet didn’t work. I had to use a bucket to flush it. Hotel is not clean. Water leaks in the bathroom sink.
Friends_and_family Family
8/10
Excellent
14 Dec 2018
E.H.R.
Great location, very clean room.
Staff is very helpful.
It could get very crowded since they organize conventions and the public areas are very noisy.
Business Self
10/10
Exceptional
02 Dec 2018
Verified traveler
Excellent location and great price. Friendly staff and nice restaurant
Leisure Partner
6/10
Pleasant
12 Oct 2018
manuel
close to places I like going like Montejo santa ana and walking distance to el centro
8/10
Excellent
07 Oct 2018
Rafael
Very nice hotel with amenities such as pool and resturant. The only thing is that the drinking water at the room should be courtesy of the hotel.
Family
10/10
Exceptional
06 May 2018
Verified traveler
Great value , convenient, clean and very friendly employees.
2/10
Poor
18 Apr 2018
Verified traveler
Avoid it, it is not a 5 stars... 1-2 max, everything is outdated, hole in bathtub, weird shower, no wifi in rooms, ghost hotel...
Friends
4/10
Poor
18 Feb 2018
Verified traveler

No

Not comfortable. Old towels, linen, pillows. Had a bad (bedbug) experience in the “Torre B”, the building that is not renovated, which btw doesn’t have wifi in rooms. I was moved to the renovated block. Better but not great. Can’t see out windows, it had plumbing issues and such. Didn’t try the food but had a look at the breakfast buffet and food didn’t look good to me.
10/10
Exceptional
05 Feb 2018
Verified traveler

Great location and clean

Let me check-in early. Very friendly and clean room. Walking distance from Paseo Montejo and downtown area.
Family
2/10
Poor
29 Jan 2018
Verified traveler

Terrible

They gave me a room on a side of the hotel where wi fi did not work . We called and their answer was : “ internet does not reach some rooms “

After trying in different areas out of the room and not getting Wi fi , my wife requested a change of room . They changed our room and the wi fi still worked badly.

Cleaning ladies would come in without knocking on the door . Then it would them hours to get the room cleaned despite us asking them to clean the room.

Staff just did not seem to care about the well being of guests.
We were not the only one ignored or dismissed by staff.
The hotel was quite noisy . The noise would come from building works , other guests partying till early hours of the morning or staff talking on corridors .

Restaurant was always empty and unenviting.

No fridge in the room.

old building . Needs maintenance

I DO NOT RECOMMEND THIS HOTEL
8/10
Excellent
13 Jan 2018
MANUEL

VERY CONVIENENTE LOCATION PASEO DE MONTEJO AND CEN

VERY NICE , CLEAN AND GOOD AND SINCERE TREAT OF ALL PERSONAL
WALKING DISTANCE TO EL CENTRO AND EL ,PASEO DE MONTEJO , VERY GOOD OF VARIETY OF PLACES TO EAT OR GET DRINKS.
EASY ACCESS TO GET ALL KIND OF TOURS TO MOST IMPORTANT PLACES TO VISIT
WE, MY WIFE AND I HAD A GREAT TIME
8/10
Excellent
06 Nov 2017
Dana

A Few Days in Merida

Came to town to run the Rock-n-Roll Half Marathon and got to know much more about the hotel staff, locals, and tourist sites. Still has small-town warmth in today's age! Wi-fi in rooms would have been nice!
Partner
6/10
Pleasant
24 Oct 2017
Rafael

Good located hotel.

Nice location close to the most important touristic places at downtown. Attention at front desk is so poor and there is not wireless at rooms.
Family
8/10
Excellent
31 Jul 2017
Heriberto

Great Hotel for the Money

Great location! Awesome staff... matress are really uncomfortable
Family
2/10
Poor
10 May 2017
luis

Not what I spected, bad area they wanted cash depo

A real bad one we got there and try to check in from the street I guess is not a safe place the receptionists had a bad attitude
4/10
Poor
10 Apr 2017
Nada
The trip was fun but the hotel was not accommodating. When we needed an extra pillow , non available. There was no wifi although it was advertised. Also we saw many cockroaches
Family
8/10
Excellent
04 Apr 2017
Jane

Grand city centre hotel

According to locals this is one of the best hotels in Merida and there were some very grand weddings there during my stay. They were surprised at the (cheap) price i payed for my room. I suspect i was in one of the rooms earmarked for up-grading as it was slightly shabby, ie stains on the ceiling at the air con unit, a few chipped tiles in the bathroom and faded pictures on the walls. Other than that my room and the rest of the hotel were immaculate. The staff were friendly and helpful, though very few spoke English.
The buffet breakfast was good and abundant -cereals, fresh tropical fruits, yoghurt, cold meats and cheeses and and a vast array of hot mexican breakfast foods, yum. And often accompanied by a pianinst and other musicians!
Located beyween the grand Plaza a few blocks away and Passeo Monteo a couple of blocks away, its in a prize position.
10/10
Exceptional
25 Feb 2017
Claudia

Beautiful hotel in centro, close to everything

Peaceful, quiet rooms, super clean room, friendly staff that makes you feel welcomed and exceed your expectations. Filomena my housekeeper was wonderful....
8/10
Excellent
18 Feb 2017
Verified traveler

A bit dated

We booked a suite which was quite spacious. The bathroom is need of a little renovation, the locational of the room was near the road. The sound of the air-conditioner muffled some of that road noise, which was constant. Otherwise the room was clean, great buffet breakfast. parking was easy.
10/10
Exceptional
07 Feb 2017
joseph mario

Affordable

Its always good at this hotel
Partner
10/10
Exceptional
24 Nov 2016
Jose Alfredo

Nice, comfortable hotel close to downtown with amp

We stayed for 6 nights and our stay was trouble free, the rooms are well proportioned and the breakfast buffet is really good. The location is great, it is 2 blocks south of Santa Lucia park and 4 blocks from downtown Merida. Overall a nice place to stay.
10/10
Exceptional
02 Nov 2016
Jose
The only thing I don'tn like every time when we go out you have to go to the desk to reset your card to enter your room other then that everything is good I like it I'll come
Family
10/10
Exceptional
29 Sep 2016
Ximena

Great hotel

Merida was awesome
Partner
10/10
Exceptional
20 Feb 2016
Pequeña

Close to everything

Clean, walking distance to Merida's downtown. Food is incredible, people are overly welcoming and friendly! Will stay there again?
8/10
Excellent
15 Feb 2016
Rod

Los Aluxes luxury

We spent 10 days in Merida. We love el Centro. Lots of restaurants and the colonial architecture.

Wifi was weak in the room. Breakfast buffet was huge but was more like lunch than breakfast. The hotel sent someone to the room to pick up laundry each day. Very expensive. Almost 10 times the cost of a \"lavenderia\". The beds are very hard which it seems is typical of Mexico. No facecloths unless you asked for them

Service was courteous. Hotel is quite modern and the price is great. There are safe deposit boxes at the front desk, just like a bank. Pool is very nice and almost totally unused. Could use better lounge chairs and tables.

Would definitely recommend this hotel.
Partner
8/10
Excellent
14 Jan 2016
Phili

Hotel near center.

Nice old big hotel. My wife was born in Mexico and she told me that she stayed in this hotel while she was a teenager, about 50 years ago. We have stayed in this hotel twice already in the past year. The room is large, beds are comfortable, plenty of hot wáter and the location is 6 blocks away from the main plaza, where the church, government buildings, restaurents,shops are located. If you want to see the old Marida, this is the place to stay.
8/10
Excellent
01 Jan 2016
Maricruz

Christmas 2015

Price was good, very close to downtown, great customer service, beds little uncomfortable but everything was good overall. Waitress at Restaurant were very friendly and great customer service.
Family
10/10
Exceptional
08 Aug 2015
Edward A
Very comfortable, No problems.
8/10
Excellent
08 Jun 2015
Verified traveler

Quick get away

In the heart of Merida. Clean room great service. Close to everything

Location & surroundings

Los Aluxes
Calle 60 Numero 444 Colonia Centro., Merida, Mexico

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Los Aluxes

81 hotel photos