Mondrian Gold Coast

Australia , Gold Coast - QLD
Burleigh Heads, 3 First Avenue
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43 reviews shown

8/10

Excellent

30 Mar 2026

Michele

Beach view and close access to Burleigh shops and restaurants

Friends_and_family Friends

10/10

Exceptional

30 Mar 2026

Tania

Great lux vibe, delicious food, awesome pool and super comfy bed.

Self

10/10

Exceptional

27 Mar 2026

Alexandria

Room with a sea view was incredible. Bar and restaurants all really high quality in decor, food and service.

Partner

10/10

Exceptional

22 Mar 2026

Beau

Was one of the most beautiful hotels I have ever stayed at!

10/10

Exceptional

12 Mar 2026

Dan

An amazing stay. Quality service from the moment we checked in, great food, clean rooms and communal spaces, and the perfect location, can’t fault it!

10/10

Exceptional

27 Feb 2026

Chelsea

Everything was wonderful. Stunning view from our ocean front room. Automatic curtains were a nice touch and the staff were all lovely. Hot tub, pool deck and spa were very enjoyable spaces. Loved our stay, look forward to returning. Only criticism is the room service and pool menu could do with a few more options.

Friends_and_family Friends

10/10

Exceptional

19 Feb 2026

Andrew

We l
Al

10/10

Exceptional

16 Feb 2026

Lareese

Beautiful hotel, exactly what you expect from Accor. Perfect location, superb rooms, excellent staff.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Sinead

This hotel has everything done right. It’s beautiful, staff are great. Restaurant is fab, pool bar is amazing, rooms are gorgeous. La labo products are amazing.
Really impressed for my 3 night stay. Will be back.

Business_and_leisure

10/10

Exceptional

04 Feb 2026

Alexandre

excellent room and services.

Partner

8/10

Excellent

26 Jan 2026

Kristy

Room was great- very spacious. We asked for a later service for room cleaning (after 12pm) but unfortunately it was not done. Also had a pair of headphones taken from the gym which were accidentally left after a workout- completely our fault but disappointed they were not handed in. A lesson learned to keep valuables safe.

Leisure Family

10/10

Exceptional

24 Jan 2026

David

Room clean. Service great. Good location.

Leisure Self

10/10

Exceptional

20 Jan 2026

Stuart

Great property, very nicely finished. Really lovely staff and superb location.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Darren

Modern, funky and fun with a great beach club and friendly staff

Leisure Self

10/10

Exceptional

13 Jan 2026

Benjamin

Staff were very helpful and the rooms are beautiful. Location fantastic.

2/10

Poor

09 Jan 2026

Steven

Bad, bad, bad! This hotel has huge potential. The rooms are beautiful and on the most part, the staff are lovely. But when the hotel is busy all that potential is wasted. I tried weeks in advance to contact the spa to book treatments. Nobody responded. When I called in on arrival they were fully booked. Our phone didn’t work in the hotel room and despite mentioning this on day one, was never fixed. This meant we had to go down to reception every time we wanted to request something. Want to get a lift to your room/another floor? Make sure you build in 5-10 minutes for the lifts to arrive. They are glacially slow. I asked for a softer pillow on night one. The hotel had run out of pillows. The air conditioning controller in our room had a light so you could use it at night time. It flickered on and off all night making the room bright throughout the night. Asked for this to be fixed, but was never fixed during our stay and no offer to move to another room. Worst three nights sleep in months. The pool is lovely, but during school holidays is inaccessible. I’m all up for youngsters having fun but avoiding balls being thrown from one end of the pool to another is not fun. Sitting by the pool to ready a book? Prepare for kids that bomb into the water and splash everything. The pool just isn’t a relaxing space during school holidays. Really needs a lifeguard to monitor behaviour or even better, adult only or kids only session times at the pool. Experience doesn’t match the price tag!

Leisure Family

8/10

Excellent

02 Jan 2026

Sandra C.

Side windows not clean. Staff great. Annoying can’t see tv except from bed.

Partner

10/10

Exceptional

31 Dec 2025

Jo-anne

Room was amazing and had the nicest staff . All were super friendly and extremely helpful. From
The very first a check in with Winnie and Georgia , they were so lovely and genuinely nice girls..
definitely talking about coming back soon.. loved it
Ps. Loved the santal 33 in bathroom. One of my favourite scents

Family

10/10

Exceptional

29 Dec 2025

Christine

Conveniently located across from the beach with restaurants and local shops a short distance from this luxurious hotel. Both Lito and Haven restaurants are worth a visit, Lito was our favourite!! Service and house keeping were friendly and welcoming. We will hopefully be back sometime in 2026

10/10

Exceptional

27 Dec 2025

Harriet

The room was amazing! We stayed for our honeymoon and were provided with a bottle of champagne, heart balloon and chocolates. The pool area and gym were also very impressive. The staff were friendly and helpful. It is a seriously smart hotel in a great location. We stayed Saturday night and the pool area was quite lively with a DJ but you can’t hear it from your room. Would recommend staying. There was also a local market set up on the Sunday on the esplanade right outside the hotel.

Leisure Partner

10/10

Exceptional

17 Dec 2025

Carlos

Excellent property, outstanding service.

Business_and_leisure

10/10

Exceptional

13 Dec 2025

Trevor

Excellent hotel

Partner

10/10

Exceptional

10 Dec 2025

James

Great room: spacious, decent views. Very comfortable hotel with excellent bar / pool area and pleasant cafe on the ground floor. Good location right by the beach in Burleigh. Attentive, friendly staff. Would highly recommend.

Leisure Friends

10/10

Exceptional

26 Nov 2025

Lisa

Room was extremely clean and check in staff lovely , as soon as i walked onto the room i felt so comfortable and impressed
The hotel amenities are amazing everything a out this hotel is 5 star

Leisure Self

10/10

Exceptional

20 Nov 2025

Rafael

10/10

Leisure Self

10/10

Exceptional

18 Nov 2025

Anita

Amazing time. Absolutely love the location. Burleigh is a delight. Staff amazing. Room perfection. Fit out stunning. Will be back as soon as possible. Thank you for an incredible time.

Leisure Partner

6/10

Pleasant

18 Nov 2025

Nello

Room was great

Business Self

6/10

Pleasant

15 Nov 2025

Bernadette

The room is stunning but the whole hotel experience is nowhere near 5 stars or justified by the extremely high price. The smallest reception of any hotel I’ve been and terrible elevator service, only 2 elevators worked and we constantly waited 5-10 mins each time to go anywhere, once you’re in it’s so full and everyone is complaining about how long the wait and tiny the elevators are and how one elevator doesn’t show the floor numbers so you’re guessing everytime it stops on a floor, it also has 2 sets of elevator buttons in each one and only 1 side works. Also our whole floor was getting some kind of carpet cleaning and smelled so bad of wet dog. The very dimly lit hallways were not great, it always felt like night time inside because of this and that there was no natural sunlight either. And the room service is ridiculous, there was a $30 surcharge fee for breakfast and $10 delivery. 1 coffee took 1.5 hrs to come. Ended up getting uber eats which was cheaper and took only 35 mins. Would not go back, better off at Langham or Jw Marriot.

Leisure Partner

8/10

Excellent

07 Nov 2025

Lisa

Hotel design is stunning - credit to the architects, engineers and interior designers.

View to the ocean is impeccable. Perfect for whale watching.

Pool is on the smaller side but lovely. Unfortunately it is shaded from midday onwards which makes it unappealing place to hang out. Pool/bar area is a wind tunnel - hopefully the hotel can rectify that somehow.

Given the hotel is virtually brand new, it is only customer service that can let it down. Check in staff were lovely but we had to wait quite a long time to check in (by this stage we just wanted to take our shoes off and chill). Did not try any of their restaurants.

Partner

10/10

Exceptional

01 Nov 2025

Adare

I stayed in one of the suites for over 10 days and it was amazing. I felt just like home !!!

Leisure Self

10/10

Exceptional

30 Oct 2025

Gemma

booked a sunrise suite and it didn't disappoint

Leisure Self

10/10

Exceptional

19 Oct 2025

Ruby

Amazing service and beautiful room

Partner

10/10

Exceptional

07 Oct 2025

Micheal

Great

10/10

Exceptional

14 Sep 2025

Georgina

Beautiful hotel
Lovely rooms, designed cleverly with brilliant touches
Pool area wonderful

Leisure Family

10/10

Exceptional

12 Sep 2025

Bradley

Thi is one of my favourite hotels I've ever stayed in, worldwide. Definitely my fave in Australia. Such a beautiful hotel - attention to detail, design and staff are all top notch. Waking to the sunrise over the ocean from my bed was sublime

Business

10/10

Exceptional

29 Aug 2025

Veronica

The hotel is beautiful and in such a great location. They do however need to work on their customer service as it feels like no one knows what they are doing.

Leisure Friends

10/10

Exceptional

28 Aug 2025

Bridget

Beautiful property- perfect location, view, amenities and pool. We stayed in the 3 bedroom ocean home. We would absolutely love to come back again!

Leisure Friends

10/10

Exceptional

06 Aug 2025

Michael

👍

2/10

Poor

11 Jul 2025

Ariana

I’m very disappointed with my experience at the Mondrian Gold Coast. I was charged twice for a single stay, which was quite costly, and I have yet to be reimbursed, despite it now being a week since I raised the issue.

Each time I call to follow up, I’m told the refund still hasn’t been processed, with no clear explanation or timeline for resolution. The lack of communication and accountability has been extremely frustrating and not reflective of the high standards one would expect from a luxury hotel.

Leisure Partner

6/10

Pleasant

10 Jul 2025

Ben

Its trying to hard. TV in couch is unnecessary. Taps confusing. Curtains all techy. Staff at restaurant only OK. Would I stay there again. No. Not my cup of tea

10/10

Exceptional

10 Mar 2026

OSCAR

Me he hospedado en diferentes ciudades en otros Mondrian y siempre muy bien pero este realmente me sorprendió, todo excelente, ubicación, bares, restaurantes, alberca, cuartos y el hotel es nuevo

Family_with_children

2/10

Poor

02 Jan 2026

Steven

Das Zimmer an sich ist schön. Es ist aber gar nicht isoliert. Um 08:00 Uhr am Morgen geht die Musik im Flur los und weckt einen auf, da es so laut ist. Wir haben jeden Morgen erneut angerufen, dass sie die Musik leiser stellen sollen, hat aber nichts gewirkt. Am nächsten Tag wieder das gleiche…
Sehr viele Kinder im Hotel, die man ebenfalls hört am Pool spielen, da dass Zimmer so schlecht isoliert ist.
Hotel hätte sehr viel Potenzial, ist aber im Moment im Maximum nur ein 3 Sterne Hotel.

Leisure Partner

8/10

Excellent

24 Jul 2025

Ka Wai

Great design hotel, fantastic staffs

The hotel is newly opened, the designs are excellent with a great vibe. I made the booking knowing new hotel may have glitches and expecting some "surprises". It turned out to be true as my room had an entire electricity blackout during the night with the air ventilation also stopped functioning. It was certainly not a good experience to say the least.

The next morning I went to the front desk to report this, led by Jessica, the front desk staffs were very understanding and patience to help me sort things out. Ariel and Lachie were very professional and friendly going through the process and made the bad experience a lot less irritating.

All other staffs I have had a chance to interact with were all very friendly, if you are thinking of booking please expect there might be minor glitches but the staffs there are going to do their bests to help you through that.

Friends_and_family Family