Name: Imperium Suite Trevi
Address: Via Del Boccaccio, 25, Rome, 00187, IT

10/10

Exceptional

22 Jul 2026

Dianne

Great location! Staff was helpful and rooms clean!

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Dianne

Enjoyed our stay!

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

WILLIAM

Very very old elevator. Get stuck on floors when empty. Therefore, people on other floor have to climb stairs. Happened to us about half the time.

Partner

4/10

Poor

11 Jul 2026

jane

Four out of six times we had to climb 150 stairs to get to the room because the ancient interior elevator doors were not secured closed by the last person - not allowing the elevator to move. COMPLETELY inexcusable. I would never stay there again.

Partner

10/10

Exceptional

10 Jul 2026

Crystal

We stayed 5 nights at the Imperium Suite Trevi and the air conditioner worked really well (much needed in this heat wave). The stairs were tough some days when others did not close the elevator doors which cause it not to work. Location was fantastic!

8/10

Excellent

08 Jul 2026

Lori

Room was spotlessly clean. Air conditioning was adequate but warm. We were grateful to have brought a small fan with us. Bathroom does not have AC and has a huge window, so it stayed very hot. Nice natural lighting.
We were not given information on how to get into the building. Our taxi driver helped us with speaking Italian into the intercom, but we waited about 10 minutes outside in the heat, not knowing what to do. Be sure you get the door code and instructions before checking in. We did arrive before check in, so that may have contributed to the problem, and we were graciously permitted to check in early by the cleaning person. There are 3 different door codes to use. Be sure to take a pic of them before leaving room.
Our main issue was with the elevator. The rooms are on the 4th floor, so taking the stairs in 90 degree heat after an exhausting day was not fun. When the cleaning person first let us in, she explained that the elevator will not work if any of the cage doors on any floor arent closed tightly. Not everyone got that message apparently, as we only got to use the elevator about 3 times in our 4 night stay. We would push the button to call the elevator and nothing would happen, and sure enough, we would find the door not latched on a higher floor. The hotel should not be advertised as having an elevator if it isn't always available. Location was convenient for everything we wanted to see. Wifi dropped in lobby, so be sure to access maps etc before going outside.

Friends_and_family Family

4/10

Poor

05 Jul 2026

Maureen

The room was ok and clean i was mislead thinking this was a real hotel with a reception and lobby and proper elevator and that is not what we got.
On arrival there were no instructions on how to enter the wooden door in the lane which was our first shock! We rang the bell as our driver left us in the street with no answer.
We rang whats app number to be given an entry code to wooden door then go up a flight of stairs, then go to an elevator, which was the next bit of disappointment i wasnt expecting.
An old elevator that 2 people could barely fit in let alone our luggage. Another door of confusion where we rang the bell, no answer!.
Another phone call to obtain a passcode to enter this door to find our room and enter more stairs to manoeuvre with our luggage to get into our room.
Apart from the toilet seat lid falling of which was fixed once we reported it the room itself was, fine but getting to our room via the elevator was appalling.
On several occasions we would come back and get to bottom of where to get elevator and it wouldnt be there and wont come down because someone hasnt closed the doors to elecator when last used and therefore the elevator remains where it is and for us to use it someone had to go get it and that was my 67 yr old friend who climbed the 4 floors to retrieve it.i would not recommend this place bases on the stairs an communication.

Friends

10/10

Exceptional

25 Jun 2026

Lucas

The room was exceptionally clean and of a good size. Fresh towels and room cleaning were also provided daily. The room also had sufficient air conditioning. Although the desk isn’t staffed 24/7, communication is made easy with a phone number clearly provided. Overall a really nice hotel in a beautiful area of Rome and close to all attractions and restaurants. I would definitely stay here again!

Self

10/10

Exceptional

23 Jun 2026

heather

The hotel staff were friendly, allowing us to check in early. The room and bathroom are spacious, clean and quiet. There are shops, a cafe and a restaurant within 2 min walk of the hotel. The trevi fountain is a short walk away.

Friends

6/10

Pleasant

20 Jun 2026

Joanne

If older find somewhere they have elevator as you walk in. We had a lot of baggage to get up those stairs and into a very small elevator. The woman I spoke with was wonderful. Ended up at wrong property. Unfortunately it’s a self check in after certain time. We left very early the next morning thanks to her reserving a cab for us

Friends_and_family Friends

10/10

Exceptional

15 Jun 2026

Chad

The location is amazing. My family and I could easily walk to all the major attractions. The service of the staff was tremendous as they were extremely responsive to our needs and questions!

10/10

Exceptional

10 Jun 2026

Jamilla

Tudo perfeito !!!! Principalmente a localização

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Jessica

Great location and the staff are very friendly and helpful. The room is sound proof and was the ultimate spot to stay for our Rome trip.

Partner

10/10

Exceptional

03 Jun 2026

Timothy

Great clean spot in the center of Rome!

Self

10/10

Exceptional

01 Jun 2026

Richard

Great small boutique hotel (5 rooms) on the 4th floor of a shared building. Adorable small direct elevator. Great location on quiet side street

Family

4/10

Poor

29 May 2026

Stefan

Room and staff were fine. Getting to the fourth floor where the hotel was located is almost impossible as the lift/ elevator seems like something from the 50’s. Only one person with one piece of luggage can fit inside the elevator and if someone else leaves the door open on another floor you will be walking the four flights of stairs just to close the door to catch the lift back down/up. Don’t recommend if you are traveling with children/ lots of luggage as this made the experience terrible. Many stairs/ steps to get inside the building, and instructions to reach hotel among the other hotels in same building was not easy. Also walls are paper thin so you can hear a persons conversation in another room.

Family_with_children

8/10

Excellent

27 May 2026

Alicia

Clean apt, friendly & helpful staff! Loved our stay!!

10/10

Exceptional

26 May 2026

Alain

The room was very clean, staff very friendly. Situated on a prime location. We higly recommend Imperium Trevi suite.

10/10

Exceptional

24 May 2026

Frank

Centrally located to many tourist sites and restaurants. Located on a quiet street so u can mingle with the locals. Excellent hotel

Family

10/10

Exceptional

12 May 2026

Toby

Great location, clean and excellent service from the staff

Friends_and_family Family

10/10

Exceptional

10 May 2026

Rachel

this is a terrific hotel: comfortable, ample room, newly renovated bathroom with nice amenities, good linens, teakettle andvteas/instany coffee in the room, espresso machine in the lobby. walking distance to the train/bus station, Trevi fountain and loads of other places.

the only concerns are these: i didn't have good information about how to get into the hotel. it's on the fourth floor, in a building with at least two other hotels on other floors, which wasn't evident, and the wee elevator is helpful but smaller than my dining room table. there is at least one other hotel with a similar name, but a different address, and i got confused and spent a lot of time trying to get to the hotel. although they say they're always available by WhatsApp, response time is very slow and when you're standing outside the door, not knowing that the lightswitch-looking thing is a door buzzer, this can be problematic. reception hours are scanty and i didn't find them posted anywhere. all of this is a problem for communication and access.

that said, i would stay there again, armed with this knowledge.

10/10

Exceptional

10 May 2026

Jennifer

I am a solo traveller, stayed for couple nights. The property is very central, Easy access to Trevi Fountain about 6 mins walk, Spanish Steps is abt 6 mins walk.
The front desk staff Clyde is very nice and helpful. I left my luggage after check out for quick breakfast and shopping.

Property is clean, staffed with all needed toiletries.

I arrived late at night, the check in instructions are easy and straight forward. The suite is in the 4th floor, Elevator is available but compact (most in historic areas are tho). I enjoyed my stay. Lots of restaurants within 5 min walking distance.

Highly Recommended! Thank you for being a wonderful host!

Self

8/10

Excellent

07 May 2026

Ricardo

The room itself my family and I have no complaint for. It was extremely clean and the housekeeper truly went above and beyond. Rather than a traditional large chain hotel, this one is very small and intimate with only around 6 rooms i would like to say.

Location was amazing. Within 8 minutes walking to Trevi Fountain, and roughly 20 to maintain centers. Not to mention surrounded by countless stores in the area ranging from liquor stores to clothing stores. The restaurant located right outside was an added plus for late night dinners with amazing food.

Now, what takes away from this being a 10/10 experience. There is an elevator for this hotel which is shared between others. The size of the elevator is not the complaint, having traveled to Europe before I am more than aware the sizes are generally on the smaller size. Now I fear instructions for an elevator are common sense, others might be lacking. For this elevator to work there are two sets of doors, and in order for anyone on any level to access it, BOTH doors must be closed. Almost every single day we would have to walk up 4/5 flights of stairs in order to even reach our hotel because individuals kept leaving the doors open. After being out all day this was very frustrating

Where this seems like a building issue rather than the hotels, I noticed they did not sound out any disclaimers about the elevator. Maybe by doing so it would help. Or even adding a magnet to help seal the doors which would be a easy fix

Family

8/10

Excellent

30 Apr 2026

Richard

Room and staff were great. Can be a challenge to get to rhe room if the small elevator is not working. Not designed for mobility challenged guests.

10/10

Exceptional

28 Apr 2026

Diane

This property is an excellent stay in Rome great location with everything you need (shops, cafes, restaurants, buses, metro etc) within a shirt distance. All tourist locations are within walking distance.
Staff were heloful and always on hand.
Would definitely stay there again and recommend it to others.

Only down side was, we booked twin beds which wasnt supplied but I believe this was the result of Expedia not passing on that information.

Friends

10/10

Exceptional

25 Apr 2026

John

Very much enjoyed our stay at the Imperium! It had the old world charm on the outside, as well as a modern, updated reception area and room on the inside. Lucia and her staff were very friendly and informative and the cleaning staff kept the rooms nice and clean! We also liked that it is in walking distance to the Trevi Fountain, Pantheon and Spanish steps and the Metro. We would stay there again should be visit Rome in the future.

Partner

10/10

Exceptional

24 Apr 2026

Rachel Louise

Great place to stay room perfect no complaints the stairs are a bit long is the lift is out 😅 bang in the middle of Rome 🇮🇹🍕🎉🍺🙌

Family_with_children

10/10

Exceptional

23 Apr 2026

Liz

Great room. Perfect location

10/10

Exceptional

22 Apr 2026

Tamsyn

Fantastic room, clean, fresh, smart modern and seemed to have been updated fairly recently, air con was great and loved the security of the main door, then inner door. Friendly staff, walking distance to most places. Also a microwave available in the reception area.

Only issue I had was the four floors of beautiful marble steps, going down was fine but going up I struggled, and the “lift” is “rustic” I did use it but hubby was afraid.

Partner

10/10

Exceptional

20 Apr 2026

Madison

The man at the front desk was very nice and helpful! We loved staying here. Extremely clean and great location.

Partner

10/10

Exceptional

18 Apr 2026

Ernest

Very clean and well maintained. The staff were friendly and helpful. We enjoyed our stay.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Rachel

Clean room and friendly staff. We went in April so it was not too hot but there was air conditioning available. Location is perfect, being walking distance to both must see attractions as well as the metro station. We went early in the morning, picking up breakfast along the way, and avoid the crowds at Trevi Fountain. On checkout day we only had to walk maybe 5 min to the metro station nearby and we were on our way. Highly recommended!

Family

10/10

Exceptional

08 Apr 2026

Monica

Everything was clean. Staff was extremely helpful everyone we had a question or need. Excellent location! We were able to walk to all the site we wanted to see! Perfect!

10/10

Exceptional

20 Mar 2026

Alba

Great two night stay, 4 adults. Great location! Comfortable bed and sofa bed. We were allowed to leave our luggage when we checked out, until we left Rome in the afternoon. Would 100% recommend

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Beverley

Perfect location 2 minutes walk from a Metro station and bus stop for easy transport around Rome. Room was spotlessly clean on arrival and cleaned daily for duration of stay. Will definitely return

Family

8/10

Excellent

14 Mar 2026

LOLA

The room is very clean. Staffs are very friendly and helpful. Popular spots are within a shot walk. We walk to Colosseum(25 min), bus needs the same amount of time. One complaint: the air conditioning was not working.

10/10

Exceptional

13 Mar 2026

Frida

Very nice and clean room, close to trevi fountain and other attractions. We even got to store our luggage

10/10

Exceptional

11 Mar 2026

Christopher

Very clean there was a problem with the air-conditioning as a temperature was on 24 and couldn't lower it
That was the only issue the rest of the property was great close to the up on a bus close to lots of shops and great sightseeing
Location is brilliant

Friends_and_family Friends

10/10

Exceptional

10 Mar 2026

Zeynep

Good location, clean room

Self

10/10

Exceptional

09 Mar 2026

Paul

Excellent hotel

8/10

Excellent

06 Mar 2026

Charlene

Clean room, close to train station and Trevi fountain. Friendly staff.

10/10

Exceptional

24 Feb 2026

ROBIN

Ideally located near Trevi fountain, flexible check in, responsive staff, left luggage, modern clean and comfortable room. This small lift is an experience, but super convenient to have one in an older building like this. Extremely good value for money.

Self

10/10

Exceptional

14 Feb 2026

James

Stayed here for 3 nights.

The hotel is on the 4th floor of the building (long stairs!), there is a small elevator (~2 people maximum). The receptionists were very nice and pleasant, and were usually only there for a couple of hours mid-day. Contact details were provided, both for a local Italian phone number & for a number that you can message on WhatsApp (all hours).

The rooms were very clean, modern and were well looked after. Our room (Colloseo) was reasonably sized, with a good sized ensuite. The water pressure was really good (coming from a brit), making the shower excellent.

The room had two sets of French Doors, overviewing the streets below. Very nice view from both. Although they did let a bit of noise through, which may not be ideal for light sleepers.

Hotel staff were happy to store our suitcase (free) for a couple of hours after check-out as we had a late night flight home.

Leisure Partner

10/10

Exceptional

04 Feb 2026

Katherine

It was a great stay! Staff was really friendly

Leisure Self

10/10

Exceptional

20 Jan 2026

Stephen

Clean room comfortable Bed & modern feel to the Room.

Self

10/10

Exceptional

18 Jan 2026

Federico

The location is perfect, walking distance from the station but not too close to it, very close to any part of the city centre, the room is very clean and silent, bed was comfortable, the lift was working so the 4th floor wasn't a problem.

Partner

8/10

Excellent

15 Jan 2026

Louise

Location and staff were awesome!!!
Room was VERY clean and the only change would be the elevator (pretty small:) and the hearing/air conditioner was difficult, but ALL worked!!’
We were very pleased! -Grazie!

Leisure Family

10/10

Exceptional

23 Dec 2025

Maurizio

Excellent

Business

10/10

Exceptional

17 Dec 2025

Panayiota

Everything was perfect. Staff very hospitable!!!