Rome Art Hotel

Italy , Rome
ROME, Via dei due Macelli, 120
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75 reviews shown

8/10

Excellent

29 Jan 2026

Peter John

Central positioning and a great size room with excellent views. So many friends commented on my social media posts of the view from my room. I suspect that not all rooms have that view, but the size along with the bathroom were both great.

Self

6/10

Pleasant

11 Jul 2025

Imad

As with other reviews, we were moved to a second building. It really wasn't a big deal as it is just across the street. There are stairs though before reaching the tiny elevator. The staff will help with luggage. The room we had was large, but hot water was unreliable. If you don't mind an older hotel, it is in a great location.

Leisure Family

10/10

Exceptional

19 Jun 2025

Daklala

Perfecto

Leisure Partner

8/10

Excellent

09 Jun 2025

Verified traveler

Great location
Staff & friendly and helpful

Beds are rather hard but rooms are clean and well sized

6/10

Pleasant

23 Feb 2025

Mahmut

Localization is good. Breakfast was another building

Business Self

10/10

Exceptional

01 Oct 2024

Christopher

Central to everything in Rome.

Leisure Self

10/10

Exceptional

23 Sep 2024

craig

The hotel was near lots of shops and restaurants there was even a supermarket 2 minute walk and we were close to the trevi fountain and spanish steps and we did the hop on hop off bus and the stop was only 5 minute walk from hotel

Leisure Partner

4/10

Poor

17 Jul 2024

Verified traveler

Horrible checking process, staff not well trained.

Stay was ok. This is NOT a 4star hotel as your site has it. Its at best a 3, mostly a 2 star. Checkin process was horrible. There was an old lady who first made it look like we had wrong number guests in reservation, she kept asking for my credit card for incidentals as well as city tax, not once but probably 20 times which was mind blowing

8/10

Excellent

07 Feb 2024

Mark

Very well located and clean hotel. Great value for money.

2/10

Poor

21 Jan 2024

Fatima

I did not like the hotel at all. The hotel rooms are very, very small and the hotel design is very bad. The reception is in a building and the rooms are in another separate building, and moving with bags is very tiring from one building to another. You have to cross the street and carry the bags up a long flight of stairs. I will not repeat the experience at this hotel.

Friends_and_family Family

6/10

Pleasant

14 Nov 2023

Marko

Clean but small rooms. Very clean. The lobby is separated from some of the hotel rooms. Difficulties with check-in and a very late check in.
On the other side, this is probably the best location in Rome.

Leisure Family

6/10

Pleasant

03 Nov 2023

Louise

Hotel was clean. We stayed next door at the annex hotel which has a lot of stairs to get to lift which we were not told and a lot of stairs to get breakfast in another building which again were a lot of stairs that were not told to us. Stairs are uneven in both locations that were not easy for older couple

Friends_and_family Family

4/10

Poor

09 Sep 2023

Nancy

This property is not for guests with mobility issues. Too many stairs, lift not reliable if guests don’t close woden doors, bed are too hard, shower/bath to narrow & breakfast dining area very cramped and not a pleasant experience due to lack of space and no air conditioning. However the staff were super friendly and they helped with the baggage & great location for tourist attractions.

Leisure Family

8/10

Excellent

24 Aug 2023

Richard

Room was very nice and spacious but unfortunately beds were very hard and there was a green blinking light on the ceiling above the bed which made it very difficult to sleep

Leisure Family

10/10

Exceptional

21 Jul 2023

mary

Room was nice and comfy, location of the hotel is very central and convenient. Breakfast was full of variety and staff were friendly. We stayed one night and had a good experience. I definitely recommend this hotel.

Leisure

10/10

Exceptional

15 May 2023

Alexandra

Very nice hotel, for a short stay was perfect

Leisure Family_with_children

8/10

Excellent

12 Apr 2023

yessenia

Boutiqe hotel cemtrally located.

Rooms are small and clean. We were able to drop off our bags until our room was ready which was nice. Breakfast is not included but there is a cute cafe around the corner with great coffee! The hotel is located in a perfect spot to catch the metro or walk to many places.

6/10

Pleasant

18 Mar 2023

Jason

Rooms are in a different building than the Reception area. We found several dead bugs on our bed and the washrooms were very dirty. We did not feel comfortable walking barefoot, or use the towels in the bathroom. Also the Air Conditioner never stayed on.

Partner

8/10

Excellent

07 Feb 2023

Frances

Loved the surrounding area as it was very convenient to all of the tourist attractions in Rome.
Our rooms were in an old preserved building across the street which was a bit inconvenient in the mornings going for breakfast. Out bedrooms located on the first floor were beautifully renovated with views out on to the local area. Unfortunately we had no hot water at times in the shower. Breakfast food was really good but the eating area was very small.
Overall great value for money and within walking distance of all of Rome's tourist attractions.

Leisure Family

10/10

Exceptional

04 Jan 2023

Megan

I absolutely love this hotel. The location is excellent and the staff is so nice and helpful. I will certainly be back here!

Leisure Friends

2/10

Poor

15 Aug 2022

cali

I want to preface this by saying I have never left a bad review of a property ever, especially while traveling abroad. But the customer service at this hotel was so bad it left me physically shaking/ upset. I booked the Rome Art Hotel, we arrived and were taken to another hotel \"Trevi Group Hotel\" with no explanation (in hindsight it seems they overbooked the Art Hotel and brought us to the back up) which was fine for 1 night.

When we arrived the room smelled heavily of heavy duty cleaning supplies, had a run down interior, was dirty (hair in shower) and was not overall not very nice - but it was tolerable and we didn't want to complain because we just needed to crash before a flight out. The shower head did not work and we had to use the hand wand to shower, and the wifi kept cutting out. Tried to call the front desk 7 times with no answer that night and in the morning.

In the morning when I was checking out I tried to talk to the front desk agent \"Sarah\" - probably the worst hotel customer service representative I have ever encountered. She yelled at me repeatedly, did not apologize for the pretty extreme issues or offer any kind of explanation, and did not listen or attempt to rectify any of my concerns. (I was very calm and did not lose my cool or yell)

No way I can recommend this Hotel because of terrible service- if mgmt is reading this please discuss with the desk rep. on Aug 15 at 7:30am - she needs some serious service training

Leisure Friends

8/10

Excellent

31 Jul 2022

sue

Very nice hotel and staff. Only I did not like that we needed to use the staires with baggages

Location is perfect.

Leisure Family

10/10

Exceptional

24 Jun 2022

Christopher

Great location, great hotel and helpful staff. Love Rome and will be back to this hotel.

Leisure Family

8/10

Excellent

26 Oct 2021

Verified traveler

The hotel is in an excellent location, within a short walk of attractions such as the trevi fountain, the Spanish steps and piazza nirvona. The hotel room was spotless.

Partner

6/10

Pleasant

11 Oct 2021

Verified traveler

It is what it is.

Get what you pay for. Weird in many ways; rooms across the street, no phones in the room to call, no parking, weird reception. But it’s a good location, and not expensive. Room was clean, and bathrooms nice.

Business

6/10

Pleasant

15 Jun 2019

B A

When the hotel is not what you booked

Despite getting confirmation 4 days prior when we arrived at the hotel they had no booking for us.They however did make great endeavours to find alternative accommodation and this was very good but in another part of Rome.In the fine print when we booked accommodation there was a note that that actual room was at another location!This was not on the initial booking reservation.We booked here because we wanted to stay here not somewhere else.However the staff were great in resolving the issue

Partner

10/10

Exceptional

30 Nov 2018

Richard

We really enjoyed staying here. The room was very spacious and very clean. We found the location suited us perfectly as it was a lovely walk from the hotel to all the main sights. There is a supermarket just over the road also, which was handy. We would stay here again.

Partner

2/10

Poor

21 Sep 2018

Verified traveler

Bait and switch

Hotel did a bait and switch - told us there was mechanical issue for several days but never called us prior to arrival to see if we wanted to switch. Clearly they just overbooked and moved people. Claimed they were moving us to \"superior 4 star\" but carpets were filthy, mold in shower and we picked hotel to be by Trevi fountain and we were moved 20 minutes away.

Family

6/10

Pleasant

10 Sep 2018

Maurice

Location was good, took a day to get tv remote. Phone in room did not work to call front desk. Also no amenities in this building you have walk up street for breakfast or front desk.

10/10

Exceptional

29 May 2018

Tiesha

Last minute booking but awesome choice

I enjoyed the hotel. It was close to all the main attractions and reataturants. I would stay at the Trevor Collection again.

Family

8/10

Excellent

26 Mar 2018

Nicole

Great location

The location of the Trevi Dependance hotel is different from where you go to check-in. This was a bit confusing; however, there was a sign on the door pointing us back to where we needed to go to check-in. Upon check-in, we were told that we had been upgraded from the Dependance to the hotel that was connected to where we check-in. Therefore, this review relates to the Trevi Collection Hotel. Overall, the location was great and the service was good. I didn't really like that the front desk controls the thermostat in the rooms making it necessary to call the desk to make any changes. We also got some push back when we asked to make the room cooler, but they did agree after some haggling (we asked for it to be put on 20 C; they eventually agreed to 21 C). Also, the bathroom was a bit dusty. We didn't have the breakfast so I can't speak to that. There was some painting and work being done to the property while we were there, but it was not an issue. The bed was not very comfortable in my opinion. The WI-FI was weak. Overall, great location, but as is typical in Europe, the rooms were small and a bit less comfortable than standard.

Partner

8/10

Excellent

05 Mar 2018

Verified traveler

Everywhere in rome is walking distance. All the maps make it look much bigger than it is. Right near the trevi fountain and lovely restaurants.

4/10

Poor

31 Dec 2017

CSalt

Rude Reception

First, this is a bait and switch situation. The place that I booked was not the place they put me. As far as I was able to tell, there are three places. I arrived at the Dependance, to find a sign on the door, in the dark that the check-in was at another location. They didn’t give a street address, just the street name and a map, that I later realized wasn’t even properly oriented, so it was useless. After walking around a new city, in the dark, up and down hill with luggage, another hotel was able to direct me to the correct place. Now mind you, he wasn’t even sure, because I was so far away, but he thought that it was maybe there. When I arrived, I said to the receptionist that I should have received clear instructions via email prior to my arrival. She copped a huge attitude and said that there was a sign on the door. So, me walking through the streets at night with all my luggage and my purse, passport etc. was perfectly acceptable by her standards. As she prepared my key, another woman barged in and started talking. Instead of the receptionist telling her that she would help her momentarily, she started having a lengthy discussion. I looked at my fiancé and said that this was ridiculous. She got very irate and said that she was able to prepare my key while helping another. First of all, I wasn’t even speaking to her and second of all, there was a line and I was at the front of it. The whole world operates like this. I actually owe this site a call about.

2/10

Poor

29 Dec 2017

Stay away if u have a choice.

The management is running a very disorganized operation. Poor quality staff.
At our assigned building there was no reception or attendant. Bathoom had no shower curtains or even a toilet roll holder. Definitely not a 4 star hotel. Informing the management that was located in another building meant nothing.

I’d stay away from this place if I had a choice. I hope Expedia looks into this property & notes it appropriately on the site as well.

10/10

Exceptional

05 Dec 2017

Jonathan

Great Hotel

The location can be a bit confusing as they have three locations near each other, so know the address before hopping in a cab.

Staff was great, excellent hotel!

10/10

Exceptional

09 Jun 2017

Verified traveler

Charming hotel

Staff was great, super friendly and helpful. Great location. Breakfast was ok, not great. Overall great place to stay and would go again.

Family

6/10

Pleasant

07 May 2017

Verified traveler

Great location

The hotel was very clean, and the beds were comfortable. It was a great area to stay in. It was a close walk to the Trevi Fountain and Spanish Steps. It was also very close to a metro stop. Only 2 complaints: You could hear a lot of noise coming from the streets outside which made it difficult to sleep and the staff wasn't very accommodating.

10/10

Exceptional

22 Mar 2017

Verified traveler

Great location and great stuff

I have stayed many times at Spanish Art hotel and I it is the first thing that comes to mind when it comes for a trip to Rome. The last time I stayed at the hotel was at the first quarter of March. , Breakfast is very good with a great variety to choose from, Beds are comfortable and good in size and seats and towels are changed every day as well as the cleaning of the room.

10/10

Exceptional

26 Feb 2017

Verified traveler

Nice clean hotel, excellent location.

Nice hotel, easy check-in, very friendly staff. Stayed in the main hotel, some rooms are in a different building, the main hotel is very quiet.

10/10

Exceptional

27 Nov 2016

Beatriz

Great location , convenient

Modern hotel with nice bed plus comfort. Great location walking distance to fountain Trevi

Partner

8/10

Excellent

31 Oct 2016

Verified traveler

Nice location, decent price

Theres nothing quite artsy or Spanish about this hotel. Its tiny and the rooms are small. For the price and location it is a steal. The staff was very nice. I only stayed 1 night and I was alone, had I been with my husband it would be cramped in the room I had. But for a lady traveling alone, I felt safe and comfortable.

6/10

Pleasant

27 Oct 2016

Verified traveler

Great location & Modern style!

Central location, close to everything (shopping district, mall, monuments, bus tours, etc). The rooms are new, modern style, and bright with big windows.

We were located in the second building which had a lot of stairs, which with a baby stroller was challenging going up and down, but really wasn't a big deal.

The cleaning service, however, was disappointing. The floors were dirty and the covers are not clean. Also the walls were marked by bag scratches from previous tenants and they were not cleaned up.

The internet connection was terrible, one hour it will work and the other it won't.

Staff were friendly and helpful.

Given the status of hotels in Rome and how expensive they are, this is not a bad option to go for.

8/10

Excellent

30 Sep 2016

Verified traveler

Great location!!!

I had done lots of research and only had a few days in Rome. This was perfect! We did take the bigger room. Nothing in Rome is that big but location was everything. Staff was great. It's a two block walk from the Spanish Steps but still not too crazy.

2/10

Poor

28 Sep 2016

lori

Terrible terrible

After a long journey from San Francisco we arrived at this hotel late at night to be told that they did not have a room for us. Even though we had prepaid for three nights through orbitz. They offered to put us in some unknown hotel across town. They did not inform us in any way about this change until we arrived at their front desk. Terrible customer service.

6/10

Pleasant

17 Sep 2016

Rita

Great location

Location was perfect. Ten minutes walk to the Spanish Steps, or Fontana di Trevi , the Pantheon.carpet needs cleaning. Rooms are small but we managed. Staff at the reception desk were very nice and helpful

6/10

Pleasant

04 Sep 2016

Peter

The Spanish Art Hotel offers large rooms that are clean and well taken care of. Teh neighborhood is close to multiple attractions, shopping, the Metro, and restaurants. However the staff was very indifferent, the wifi didn't work in our room, the response was yes sometimes it does doesn't,no effort to try and resolve the issue, the air conditioning master control is at the front desk, be advised that you may have to remind the front desk personnel to turn it on so the room will cool down, there is a entry light that comes on as you enter the room, our first night we couldn't turn it off, we pulled out the card that allows the lights to come on in the room and that worked except for the flashing blue light that highlights where the room card is to be inserted. After speaking with the front desk employee, we returned to find that issue was now solved. Again attitude is everything and sadly the front desk employees had seemingly a careless attitude.

Partner

4/10

Poor

29 Aug 2016

Lily

The rooms are in an old building, with an old elevator that does not reach the ground level. At the day of check out, we had to move luggage by ourselves, carrying them down the stairs. The rooms are clean, recently remodeled. However, I don't think our room was finished: there was no shower curtain installed over the bath tub, and water was splashing everywhere while taking a shower. Also, the heavy window curtain was missing from one of the window panels. Also, it was very noisy.

8/10

Excellent

29 Jun 2016

Verified traveler

good stay

Great stay.
Comfortable and clean, quiet also. Close to Trevi Fountain. Bed was firm and comfortable. The hotel had full air-con, which was a life saver as Rome got up to 37 degrees.
Would recommend and stay there again.

8/10

Excellent

13 Jun 2016

Excellent Location

Excellent location. Room was small, but it's to be expected being central to everything. A couple blocks from the Trevi Fountain, you can walk to everywhere within a 15 - 30 minute walk. Hotel is very small with no real bar and/or restaurant, but being so central is convenient to find all you need. With the rooms being small, you can tell the walls get banged up by people's luggage over time. Don't drive there or expect to find parking close to the hotel. We had to ditch our rental car because it's impossible to find anything and they do not have valet parking either.

10/10

Exceptional

10 Jun 2016

Susan

Nice hotel within Rome.

Great stay in Rome. We were very happy with the hotel and their services.

8/10

Excellent

05 May 2016

Kerrie

Very happy visitor

The hotel was a 15 minute walk from the train station and in an ideal location for exploring the city, felt like we were right in the heart of things and everything was in walking distance. Hotel is only small but perfect for a two night stay and this helped the staff be very attentive to each and every guest, they couldn't help us enough! We stayed in the main building and so the room was exactly as per the photos so we were very pleased. It was clean, comfortable and spacious and despite being on a busy main road very quite on an evening. Free wifi was the best we had experienced on a city break! Only negative I can think of at a push is that there was no bar but there's so many in the vicinity it wasn't an issue.

Partner

8/10

Excellent

03 May 2016

David

Loved Rome, staff at Hotel were great, really helpful, great location and really comfortable bed

Partner

10/10

Exceptional

30 Oct 2015

Sarah

Well situated and great staff

At a junction of 6 roads, great for getting about and well situated for all sites.
Staff could not have done more, booking express tickets for us and recommending things we would have missed.
Surrounded by a host of restaurants and local shoos to pick up snacks etc.

8/10

Excellent

30 Sep 2015

Rosemary

Great stay

We had a great stay while there. The location of the hotel to various attractions and shopping was perfect.

Partner

10/10

Exceptional

01 Sep 2015

MIRIAM HAYONI

A small boutique hotel and perfect

Amazing hotel, located in a central location, walking distance, excellent food and excellent service.
I Recommend everyone

Family

8/10

Excellent

29 Jun 2015

Verified traveler

Good location, friendly staff

The hotel was very close to many of the sites we wanted to see, Spanish Steps, Trevi Fountain, and a decent walk to many others. We stayed on the top/5th floor and the elevator only went up to 4th so that was a bit inconvenient. Room was normal size for what I expect in that part of town, just enough space to move around. Staff was very friendly and helpful, and the woman brought up our breakfast one day, that was very nice.

Partner

10/10

Exceptional

24 May 2015

Kathleen R.

Great Location

This hotel is in a perfect location, just between the Spanish Steps and the Trevi Fountain! Walkable to Colesium Plaza Navona and the Vatican.
Helpful staff, clean, quiet, (even though it is on a busy street, with the windows closed you hear almost nothing).
Loved it&gt

Family

8/10

Excellent

11 Apr 2015

Maria Erika

Great hotel

Great hotel for Rome shopping and sight seeing! Easy access to the Metro subway and in a very safe neighborhood. Will stay here again if going back to Rome.

Family

4/10

Poor

17 Mar 2015

Raul

No elevator!!

There is no elevator. Great location, small hotel but nice, but seriously, NO ELEVATOR!

Partner

8/10

Excellent

27 Feb 2015

Verified traveler

Nice central hotel

We booked 2 rooms at the Spanish Art hotel. This small hotel was well located for central Rome, the staff were very helpful and provided great service. The hotel is new (or refurbished) we had a few minor issue with heating/air conditioning, lack of English TV in one room and intermitent internet but overall a great little hotel. The hotel has no lift at present but is installing one soon.

Family

6/10

Pleasant

24 Feb 2015

Verified traveler

It's more like a 3 star rather than a 4...

The hotel was a bit disappointing. I don't think it deserves a four star status. It reminds me of a typical 3 star Ibis room - it's fine and has all the basics that you would need in a hotel room. The decor was fine, pretty much the same as in the photos, the professional photos make everything looks far better of course!

Be aware that the hotel is by the main road so it's very noisy, even throughout the night. The room was very warm and the air-con didn't seem to work, may be because it's winter. There was NO lift! Despite the website claims that it has, we had large suitcases so it wasn't very pleasant to drag them up a couple of floors in the narrow staircase.

Family

10/10

Exceptional

06 Mar 2026

alba neddy

NO USE LAVANDERIA ,VARIAS TIENDA MUY BUENAS

Family

2/10

Poor

15 Feb 2026

Mario

Pior hotel da minha vida. Um nojo de lugar.
Pilhas de sacos de lixo nos corredores.
Localização boa, porém higiene/limpeza péssimo.
O quarto totalmente em desacordo foto site
Café da manhã médio/ruim
Atendimento funcionários em geral muito grosseiro
Segurança ruim
Banheiro tampa vaso quebrada não deram a mínima pra nossa reclamação
Janelas velhas sem manutenção e muito barulho externo.
Paredes sem isolamento acústico. Dá pra ouvir tudo quarto ao lado
Paredes com rachaduras
Pessoas suspeitas andando pelos andares
Vários outros negócios no mesmo prédio
Rua do hotel a noite perigosa
Funcionários sem educação
A recepção fica num prédio e hotel em outro. Tem que atravessar uma rua arrastando mala. Subir escala e enttar num elevador com manutenção duvidosa.
Não deveria ter mais que estrelas e isso já seria uma classificação muito alta.

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Laura Elina

La camera e il bagno erano spaziosi e il letto era comodo.
Avrei gradito un gancio o una barra vicino ai lavelli su cui appendere l'asciugamano per le mani.
Le finestre purtroppo non erano insonorizzate e anche se l'incrocio fuori non è tanto trafficato di notte, ho avuto la sfortuna di avere durante la notte sotto qualche persona ubriaca (un uomo che parlava urlando e una donna che rideva strillando).
Quanto alla colazione, il caffè (dalla macchinetta) era terribile, sapeva di bruciato.

Business

8/10

Excellent

03 Oct 2025

cesar

Lo bueno:Bien ubicado con fáciles acceso a metro, camión, taxis, a solo 5 min de la fuente de Trevi.
Lo malo: la entrada terrible, elevador mi descuidado, usábamos la escalera mejor, una noche regresamos y encontramos una caja de galletas abierta que no era de nosotros, seguramente la camarista la dejó, la entregamos a recepción.
Los recepcionistas muy amables!

Leisure Partner

10/10

Exceptional

14 Sep 2025

gisela

Hotel que voltarei a hospedar. No centro de tudo, seguro, limpo, confortável. Atendimento diferenciado. Pode se hospedar sem susto. No início da viagem deixamos nosso mochila no táxi e eles super ajudaram, o motorista retornou ao hotel e deu tudo certo. Em Rona isto n é tão comum. Então, experiência incrível.

Partner

6/10

Pleasant

28 Jul 2025

RICARDO DAVID AVILES

Me parece q no deberían anunciarse como Hotel, cuando son suites afuera del edificio de recepción . Me tocó una habitación en un edificio viejo de enfrente . No tan fácil para cargar maletas , elevador viejo, no tan de fácil acceso y las habitaciones muy básicas y sin poder controlar el aire. El desayuno deberían incluirlo.

Leisure Family_with_children

6/10

Pleasant

07 Jul 2025

Alejandra

Todo muy bien

Si nos gusto mucho la ubicación
La cama un poco dura
Pero tiene aire acondocionado
Hacia mucho calor en Roma

Friends_and_family Family

10/10

Exceptional

02 Jul 2025

juan g

Excelente hotel, muy cómodo, bien ubicado

Friends_and_family Family

4/10

Poor

27 Jun 2025

Felipe

El hotel no cumple expectativas, no tiene lavandería, no tiene ascensor directo a las habitaciones y las habitaciones están en un edificio cercano a la recepción. No hay ayuda con las maletas aún cuando hay que subir escaleras. El servicio de check in es muy malo, y en general todo el personal de recepción atiende muy mal.

Leisure Family

10/10

Exceptional

23 Jun 2025

David

Friends_and_family Family

6/10

Pleasant

07 Dec 2024

mario

La stanza era nel palazzo di fronte, non comodissimo per fare colazione, dovendo uscire in strada. Sala colazione piccola. Copriletto aggiuntivo macchiato. Aspetti positivi: posizione eccellente, stanza grande, letto comodo.

Business

10/10

Exceptional

27 Oct 2024

marcia

Roma sempre

Excelente estadia , ótima localização

Self

10/10

Exceptional

30 Nov 2023

Annalyra

Perfeito

Estadia muito agradável, localização perfeita, à 5 minutos da Fontana de trevi. Quarto espaçoso, limpo e confortável
Funcionárias da limpeza super atenciosas e rápidas.
Apenas o café da manhã deixou um pouco a desejar.

Partner

10/10

Exceptional

13 Oct 2023

Orit

Excelente ubicación , todos muy amables!

Business