Name: B&B HOTEL Luxembourg Centre Cloche D'Or
Address: Gerhard Mercator, 3, Luxembourg, 2182, LU

2/10

Poor

24 Jul 2026

Paul

Hotel itself was fine, although there is currently constriction happening on both sides of the budling so it is noisy and there is construction traffic all around.

If you are planning to park your car there, don't. The parking is appalling and the management are clueless. You have to pay extra for parking but there are very few spaces and the whole process was a shambles.

Firstly we couldn't even get in to the car park, then when we were finally let in there were no spaces. After waiting 15 minutes for someone to sort it we were told to park in a reserved space. Then on leaving we were confronted by the person who's space it was, who had a rant at us for parking there.

We complained about the whole process but were not even given a partial refund for the parking costs, so it's clear management do not care and will happily take anyone's money they can even if there are more people paying for spaces than there are spaces.

10/10

Exceptional

23 Jul 2026

Tasir

The rooms and common areas in the hotel are new and pleasant. The room was very clean and I couldn’t find fault with it. Not the largest room but surely larger than other alternatives in this range. The bed was very comfortable and the temperature could be controlled easily. The bathroom was in good shape but a suggestion would be to address the shower where the water can occasionally run cold for a second or two at a time. Would work well with better a better iron and ironing board. Also, you can occasionally hear the guests in adjoining rooms. An available laundry room would help.

8/10

Excellent

22 Jul 2026

Richard

Be cautious with car parking, there is none at the hotel and although the P+R Sud is only ten minutes walk away, it is very difficult to find a space there. But the Cliche D'Or shopping centre is adjacent, as is the tram stop to get into the , 15 minutes ride.town centre

Partner

10/10

Exceptional

21 Jul 2026

Vanessa

The hotel was very well situated. Had clean and spacious rooms. The staff were all very friendly and polite and the breakfast was great

Self

8/10

Excellent

16 Jul 2026

Damian

I had a really enjoyable stay at this hotel. The room was clean, comfortable, and well maintained, with a comfortable bed that made for a great night's sleep. The staff were friendly, welcoming, and always happy to help with any questions.

The location was excellent, making it easy to explore the local area and access public transport. Breakfast offered a limited selection. One feature I particularly appreciated was the unlimited free hot drinks and water available throughout the day, which was a really thoughtful touch and added extra value to the stay.

Overall, the hotel provided excellent value for money, and I would happily stay here again. I would definitely recommend it to anyone visiting the area.

Partner

8/10

Excellent

15 Jul 2026

Sonia

Dans une zone de travaux mais à proximité des bus et tram gratuits. Coin tranquille avec commerces à proximité.

Self

6/10

Pleasant

14 Jul 2026

Igor

Window was not working properly, I was unable to close it completely.

Self

10/10

Exceptional

10 Jul 2026

Christopher

The staff was fantastic. Easy access to public transportation and a nice clean room. The design is made for 1 or 2 nights and served us well.

Family

10/10

Exceptional

29 Jun 2026

IAN

Unfortunately, we only stayed for one night.
We had a lovely stay.
Check in was flawless and the ladies were extremely friendly.
We arrived a little early but not a problem. We were able to park in the below ground garage. There is a charge for this but it is very safe and convenient with a lift to all floors. We were also able to leave our bags in secure lockers.
The room was great. Large and with a very comfortable bed. It was clean and the shower hot and powerful.
There is free water, tea and coffee on the ground floor.
The walk to the tram stop is an easy 5 minute and all public transport in Luxembourg is free!
There is a large mall with supermarket right next door.

Partner

10/10

Exceptional

26 Jun 2026

Megan

We weee grateful for the AC! Our room was perfect for 3 of us. Clean, comfortable beds. The locked luggage room was ideal for exploring the city after we checked out but before our train departed in the afternoon.

10/10

Exceptional

25 Jun 2026

Vipan

Good hotel to stay in Luxembourg city

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

Andrew

Clean room air con excellent 👍

Friends_and_family Friends

10/10

Exceptional

16 Jun 2026

Shumaila

The hotel was exceptionally clean, and the reception staff were very kind and helpful, especially Ms. Rodriguez. I greatly appreciated her recommendations. The breakfast offered a good selection of items.

My only suggestion for improvement would be the breakfast service. Some staff interactions felt less welcoming than expected, and given the hotel's international clientele, having more English-speaking staff available would enhance the guest experience.

10/10

Exceptional

15 Jun 2026

Krishna

The hotel is modern and clean. Although on the outskirts, it is fairly easy to travel to the centre within 20 to 30 minutes.

Friends

10/10

Exceptional

14 Jun 2026

Carlos

Very good

Family

10/10

Exceptional

11 Jun 2026

Heather

I had a great stay at the B&B Hotel - the staff was so accommodating and kind, the breakfast contained great selections and the room was very clean and inviting. The best sleep I’ve had in months! I will definitely go back.

Business

8/10

Excellent

10 Jun 2026

Daniel

Lovely hotel, out of the centre but so easy to get into town on the ten minute free tram.

Partner

10/10

Exceptional

09 Jun 2026

Said

Location en staff

Self

10/10

Exceptional

09 Jun 2026

Viktoriya

We loved to stay at this hotel. It was very clean with a comfortable bed.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Ajay

Good hotel. Luxembours is an expensive country

6/10

Pleasant

08 Jun 2026

Therese

A convenient hotel located close to the T1 tram line (Wassertuerm stop) 3 mins and bus also nearby. Main train station 15 mins by tram. Large shopping centre next door. Building works outside but noise didn't bother me. No tea/coffee facility in room, 24 hrs downstairs. 24 hrs reception desk, 2/3 staff were lovely and dining room staff were all very pleasant and helpful.

Self

6/10

Pleasant

05 Jun 2026

Jonathan

Hotel is modern and clean but internet service was very spotty, parking garage entry system didn’t work well, and checking was very slow because of passport scanning system that didn’t work efficiently. One staff person was not helpful but Hugo saved the day. Getting into rooms with combination is inconvenient too.

Partner

8/10

Excellent

05 Jun 2026

Patricia

The property itself was as advertised, however there was building work on 2 sides which generated dust and some noise. It was also difficult to find reception as the dark glass prevented me seeing in and the automatic door did not open when I passed the area.

Self

10/10

Exceptional

01 Jun 2026

Siuping Buffy

Clean and modern. Spacious room with nice amenities. Helpful staff at front desk. Location maybe further out of the town center but free public transportation of buses and trams can take you everywhere. Free gourmet coffee machine and water for guests in the lobby. One block to a shopping mall with a huge store inside for grocery and all other home goods.

Family

10/10

Exceptional

01 Jun 2026

Mickiel

Everything was great, hotel was clean staff was friendly and the location was convenient

Friends

6/10

Pleasant

01 Jun 2026

Tevaughn

The room is clean and fresh towels

Friends

10/10

Exceptional

30 May 2026

Andrea

Everything was Amazing!!!

Partner

10/10

Exceptional

30 May 2026

Brian

The propert was located close to the tram and bus. It was clean and functional

Partner

10/10

Exceptional

29 May 2026

Leigh

.

Self

10/10

Exceptional

29 May 2026

Sonja

Highly recommend! Good location , very clean, helpful and lovely staff, comfortable inside and outside sitting area, free hot drinks and water, lockers to leave luggage if guests arrive early and also after check out! There was building site on both sides of the hotel when we stayed but it wasn't noisy. Definitely will stay here again!

10/10

Exceptional

28 May 2026

Erika

The room was a little small for two people with luggage but we didn't spend a lot of time there so it wasn't a problem. It was very clean and comfortable and the much needed air conditioning worked well. Great shower! The common areas inside and outside plus the free hot beverages were a really nice perk. Staff was helpful. It's super convenient to the free public transportation which is very easy to use. There's a ton of construction going on in the area so getting to the hotel by car was a little challenging but it's a temporary situation. Highly recommend.

Partner

8/10

Excellent

21 May 2026

Matthew

This is a beautiful hotel. A short walk from the nearest tram station and since trams are free in Luxemburg, it is easy to get to both the main train station or the airport via tram. The only reason I gave if 4 stars is that we are from a northern city and, in general, keep our home cooler. They have limits on the furnace and air temps and no way to open a window. Breakfast was typical European breakfast option, but breakfast was a bit of a madhouse, however, as they don't have enough staff to replenish the food, but do have enough to take your plates (even when you don't want them to.)

Partner

10/10

Exceptional

18 May 2026

Stuart

Very new hotel with basic but comfortable and very clean rooms. Not very central but is very close to a tram stop and only 12-15 mins from the centre. The tram also goes the whole way to the airport and is totally free to use. Free coffee in the lobby and a decent breakfast.

Partner

10/10

Exceptional

11 May 2026

Aleksey

Everything was good.

Partner

8/10

Excellent

10 May 2026

Ben

Nice clean hotel with good staff

Partner

10/10

Exceptional

10 May 2026

Ma Jesusa

Absolutely delightful stay! Clean room, friendly staff, basic breakfast that does the job.

Partner

8/10

Excellent

10 May 2026

Zhuoyu

Pretty modern and clean. Voucher for skipping daily room service is a great “green” initiative!

Family

10/10

Exceptional

07 May 2026

Elaine

The hotel is new. Nice sitting area on main floor. Close to a mall and bus/tram. Wonderful hotel

Friends

10/10

Exceptional

28 Apr 2026

John

Maria and Katya the best of the hotel

10/10

Exceptional

28 Apr 2026

Hazel

The hotel was fairly central but easily accessible by tram. Good, clean rooms with lovely staff and nice to have complimentary drinks in the lobby

Friends_and_family Friends

8/10

Excellent

16 Apr 2026

William

Hotel was very good and much better than the B&B hotel in Thionville.

Partner

10/10

Exceptional

15 Apr 2026

John

Overall, the stay was very good. Only caveat is that one member of the staff apparently responsible for the breakfast room seemed so convinced that my wife, who didn't want breakfast, was plotting to get food without paying for it, that she barred my wife from joining me in the room while I ate.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Dina

Very friendly staff, clean property and close to public transportation which is free all over Luxembourg.

10/10

Exceptional

14 Apr 2026

Dhaval

Great experience from accommodation to staff services. I would highly recommend this hotel and would love to book again in future.

10/10

Exceptional

12 Apr 2026

Tamara

I think this is a new hotel surrounded by offices. However it’s close to a mall, for shopping and dining. The hotel also does breakfast and have a decent bar.
There is a tram that gets here directly from the airport, so don’t mess around with buses and taxis.
They provide early check in if available, but starting at €30 before noon and then €20 afterward (could be wrong). Good value if you ask me. Also there are secured lockers that you can use to leave your stuff.
Centre of town is on the same tramline or you can get a bus outside the mall. Room was spacious and very clean. Would sta here again.

Family_with_children

10/10

Exceptional

12 Apr 2026

Rosa

The coffee and chocolate machine free is wonderful, the staff is very friendly

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Ngar Dong Donna

Nice room and bed. Friendly staff. Great transport links.

Self

10/10

Exceptional

10 Apr 2026

Minhaj

Solid building. Area is pretty new. There was the city transportion beside. Also a mall with grocery store. Also it was really clean. I would stay again.

Self

10/10

Exceptional

07 Apr 2026

Anton

Very helpfull, kind and charming staff. Good hot coffee / drinks area which is available at all time for free

Partner

10/10

Exceptional

07 Apr 2026

Dayna

Wonderful property and staff. Very clean and comfortable. Loved having the coffee in the lounge.

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Saravanan

Really good

10/10

Exceptional

06 Apr 2026

Rafiqul

Great location and facilities

Partner

10/10

Exceptional

04 Apr 2026

Cibeli

Excellent

Self

8/10

Excellent

30 Mar 2026

Kevin

Room was clean and the staff were polite and helpful.More staff required at busy breakfast times to ensure food was refilled quickly.We were waiting a good 10 minutes for some foods to be refilled.

Friends_and_family Friends

6/10

Pleasant

29 Mar 2026

Ola

The breakfast was a basic

8/10

Excellent

26 Mar 2026

Albert

Hotel was a little out of the way but sparkling clean, staff were friendly and helpfull

Friends_and_family Friends

8/10

Excellent

25 Mar 2026

Erin

Room was clean, bed and pillows comfortable. Nice shower with big rainfall showerhead or handheld.
No kettle in the room but free coffee, tea, water in the lobby.
Staff were friendly.

Partner

10/10

Exceptional

24 Mar 2026

Viren Singh

Clean, modern and great price. Well situated next to transport links into the main city center and around. Giant shopping center next door which is great too.

Self

8/10

Excellent

23 Mar 2026

Rajkumar

Good

Self

8/10

Excellent

16 Mar 2026

Martin

All good

Self

4/10

Poor

15 Mar 2026

Aliya

I was very disappointed with this stay. From the reviews and what amenities were listed on Expedia, I expected more. I had to talk to a manager several times just to get basic needs met including a clean room and still, wasn’t really paid attention to. I also noticed there was a significant difference in how European travelers were treated vs. minority travelers which I do not stand for or accept. It seemed like the rules were enforced more on guests that fall under minorities while white guests were able to do what they wanted. I also witnessed a fight at the from desk between a staff member and a family checking in which I thought was unprofessional and showed the immaturity and lack of experience of staff.

Self

10/10

Exceptional

15 Mar 2026

Jeffrey

My only complaint was how small our room was for two people plus luggage. No space to store clothes. Other than that it was a great hotel, definitely order the breakfast, it is extensive and more like an American or English breakfast. Very close (1-2 minutes) from a large indoor shopping mall.

Family

10/10

Exceptional

11 Mar 2026

david

Great new hotel with modern amenities.

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Bibiana

Friendly staff and great place to stay.

10/10

Exceptional

02 Mar 2026

Katarina

Everything was perfect. Clean hotel in great location. Next to shopping centre. Great transport options. Breakfast nice and tasty. Spacious and clean room but little cold. No heater in bathroom which was very cold

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Shui Him Calvin

Great room, great service

10/10

Exceptional

12 Feb 2026

Glenn

Really nice hotel. Rooms are decently sized an has a nice bathroom. Hotel also has a free coffee machine and water if needed too (although it would be nice if you can take glasses to the room / provide reusable ones)

Close to the tram line to get everywhere you need, including the airport.

Friends_and_family Friends

10/10

Exceptional

07 Feb 2026

Leigh

Nice facilities and clean

10/10

Exceptional

21 Jan 2026

Santhosh

Chirag

8/10

Excellent

18 Jan 2026

Angelica

Clean

Leisure Friends

10/10

Exceptional

18 Jan 2026

Emerson Felipe da Silva

We had a very pleasant stay at the hotel. The room is small but perfectly adequate and comfortable. The shower was excellent, and the cleanliness of the room was very good throughout our stay.
We did experience a small issue with the air conditioning, but Katia, who checked us in, was also the person who later helped us resolve the problem. She was extremely kind, helpful, and professional, which made a big difference.
Overall, everything was fine, and thanks especially to the great service, we would definitely recommend this hotel and would be happy to stay here again

10/10

Exceptional

18 Jan 2026

Nelinda britt

Beautiful hotel, it was still some construction b/c the hotel was so new. But we didn’t hear any construction noise so that was a plus. From check in to check out the experience was nothing but beautiful. Clean, classy, with a modern feel.

Leisure Partner

10/10

Exceptional

12 Jan 2026

John-Paul

Clean, modern, hotel with friendly staff and great coffee. Also great value and good location.

Friends_and_family Family

8/10

Excellent

07 Jan 2026

Alexa

New hotel, friendly staff and the room was clean. Close by to public transport and the free hot drinks machine at the reception was a great addition.

Partner

6/10

Pleasant

02 Jan 2026

Christopher

The hotel itself is very nice, the room is surprisingly roomy, bathroom is small but clean, and everything is brand new. The hotel is also reasonably well connected to public transport, with the tram around 3 minutes walk away. The drawback with the hotel was the Service, whilst the staff were kind, it was difficult to access certain things. At check in there are iPads, but we struggled with using these and no staff assisted, despite two being present on the other side of the front desk (bar area). Breakfast was too full, despite it being a paid option, and one day there were no seats available. The lack of a system for queuing at breakfast for items made things very difficult. The queues for coffee stopped access to juices and cutlery, which made things very difficult. In addition, we had to ask three times for things for our room (towels, toilet roll, bin changed) even though housekeeping is meant to be daily and not on request. The bar was difficult to be served at, with staff having to move between the front desk and the bar. With a few tweaks this would be a really nice hotel.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Stelios

Η διαμονή στο ξενοδοχείο ήταν ευχάριστη από όλες τις απόψεις

10/10

Exceptional

19 Dec 2025

Lisa

Comfy beds, clean, helpful staff. 5 minutes from the Tram and major shopping centre. I would stay again

Business Self

10/10

Exceptional

15 Dec 2025

Lauren

Close to public transportation. Available street parking on the weekend. Elevators are quick. Breakfast was the same each morning but good.

Friends_and_family Family

8/10

Excellent

08 Dec 2025

Estorai

Nice staff

10/10

Exceptional

05 Dec 2025

ALLAN

Side street parking is free from 7pm to 8am. 25 euro for hotel parking.

Leisure Family

10/10

Exceptional

02 Dec 2025

Olivia

Very spacious rooms, brand new hotel so very modern and clean. Super comfortable and they offer free coffee and hot chocolate down stairs which was bonus to come back to from a cold evening out. Easy to access centre on a 15min bus/tram ride.

Partner

10/10

Exceptional

24 Nov 2025

Jennifer

THE STAFF! Clean room, overall amenities and the location. Near a mall, the buses and the train.

Business_and_leisure Self

10/10

Exceptional

15 Nov 2025

Zaida

Hotel is far out from the main tourist area but that's not a problem as buses and trams are nearby to get you there. Public transport is free to use for everyone. There is a large shopping centre with a food court a short walk away from the hotel. Room was clean. Staff was friendly and helpful. Would recommend.

Self

8/10

Excellent

09 Nov 2025

Angela

The bedroom pillows are too big for sleeping. I did not sleep well at all.

Leisure Family

8/10

Excellent

02 Nov 2025

Sadic

Very good

10/10

Exceptional

02 Nov 2025

Eglantina

Super nette Mitarbeiter, Sauberrkeit und Service maximale Qualität.Sehr freundlich.

Leisure Family

10/10

Exceptional

23 Oct 2025

Samara

Great place to stay. Try and clean. Friendly staff

Leisure Partner

10/10

Exceptional

14 Oct 2025

Ishmaël

Nice for the price! I love the country.

Leisure Self

6/10

Pleasant

12 Oct 2025

Hamoon

The size of room is too small for a long stay. No closet. Just a rack. No tissue. Some of the staff couldn’t speak English and weren’t very polite. There was hidden expences.

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Jadon

Fantastic hotel all round. Really welcoming and friendly staff at all times.

The rooms are great size and very clean and housekeeping were prompt and effective every morning. The shower deserves a massive shout out for being so good.

Free hot drinks 24/7 in the lobby.

Only negative is that there isn't very much in the area after 6pm no shops or anything and it can be quite long to get into the city centre.

Leisure Friends

10/10

Exceptional

23 Sep 2025

Renuka

Excellent

10/10

Exceptional

21 Sep 2025

Gonçalo

I liked it a lot.

Business_and_leisure Partner

8/10

Excellent

17 Sep 2025

Richard

New, clean with friendly staff. Ideal out of city option for Luxembourg, free to use tram stop 200m away with all day trams in to the city.

Leisure Partner

10/10

Exceptional

26 Jul 2026

Michael

Zijn er maar 1 nacht geweest maar personeel was vriendelijk en behulpzaam kamer was klein maar gezellig alles was aanwezig

Partner

10/10

Exceptional

25 Jul 2026

Theresa Arendal

Morgenmaden og personalet var dejligt. Byggelarm startede kl 7 og gummilisten om vinduet var måske ikke tæt - det lød som om vinduet stod åbent. Billig gade parkering og gratis offentlig transport i Luxembourg

10/10

Exceptional

22 Jul 2026

ANA PAULA

Hotel novo, com quartos confortáveis e um diferencial interessante: máquina de café e bebidas quentes disponível o dia todo, gratuitamente.

Friends_and_family Family

10/10

Exceptional

22 Jul 2026

Claus

Pænt rent værelse. Nemt at tage sporvognen til centrum.

10/10

Exceptional

22 Jul 2026

Ossi

Hotelli on keskustan eteläpuolella lähellä kauppakeskusta ja raitiovaunupysäkkiä, josta pääsee ilmaisella raitiovaunuyhteydellä keskustaan ja lentokentälle. Hotelli on hyvä ja siisti, mutta pari yksityiskohtaa häiritsi: meidän huoneemme lukon turvasalpaa oli vaikea saada toimimaan (asennusvirhe) ja suihkusaippua oli lopussa. Kun valitin turvasalvasta henkilökunnalle, ongelmaa vähäteltiin, kun peruslukko kuitenkin toimi. Hyvä hotelli, mutta ei täydellinen.

10/10

Exceptional

21 Jul 2026

Rebecca

Veldig hyggelige og hjelpsomme personale. Rommet og hotellet generelt var veldig renslig. Vi spiste ikke frokost, så kan ikke si noe om det.
Veldig nærliggende buss og trikk inn til byen, som for øvrig er gratis.
Litt uheldig med konstruksjonsarbeid rett ved siden av, så det var litt støy derifra.
Ellers er helt topp opphold.

Partner

10/10

Exceptional

21 Jul 2026

Fabian

Das Hotel ist noch sehr neu und entsprechend in einem einwandfreien Zustand.

Es gibt einen großen Aufenthaltsraum, in welchem auch eigene Speisen und Getränke verzehrt werden dürfen.

Zudem gibt es eine Tiefgarage (kostenpflichtig). An der Straße gibt es aber auch ausreichend Parkplätze (am Wochenende kostenlos). Innerhalb der Woche muss man sich ein Parkticket ziehen.

Wenige Gehminuten ist sowohl eine Shoppingcenter, eine Bus- und Tramstation erreichbar. Es ist eine sehr gute Infrastruktur vorhanden und die Bus- und Tramfahrten sind ohnehin kostenlos.

Partner