Comfort Inn Atlanta Downtown South

United States , Atlanta - GA
Atlanta, 795 Pollard Boulevard
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100 reviews shown

6/10

Pleasant

08 May 2026

Susanna

We stayed in room 2203. It was clean enough. There was no soap at the sink. The complimentary shampoo mounted in the shower, barely had enough for 2 people to use once. The conditioner was empty. The tub drained so slowly it filled as you took a shower. So you’re standing in dirty water. When you pull up the knob on the spigot to turn the shower head on, half the water still ran out of the tub spigot. The water was barely luke warm. Could use some handy repairs in the bathroom. Staff was incredibly nice tho. Cleanliness of hotel was moderate to good.

Partner

2/10

Poor

02 May 2026

Leilany

Very dirty , would not stay here , stinks , unsanitary

2/10

Poor

02 May 2026

Sierra

Bug infested,

4/10

Poor

30 Apr 2026

Heberton

Good location, free parking, and a reasonable price. Unfortunately, the building is old and not well maintained. The room is large, but the carpet and bathroom were quite dirty—there was another guest’s hair everywhere and even old candy on the floor next to the bed.

Self

4/10

Poor

26 Apr 2026

April

You get what you pay for.

4/10

Poor

26 Apr 2026

Alyssa

Beds and pillows were comfortable

Family

10/10

Exceptional

26 Apr 2026

Nancy

Our stay was great. The rooms and beds were very nice. I would definitely stay at this hotel again in this area.

4/10

Poor

20 Apr 2026

Fabian

No ofrecen buen servicio...

8/10

Excellent

15 Apr 2026

Francisco

Average Hotel in the area. Good to sleep and rest. No gym and pool out of service, but all that is clearly stated when you book.

10/10

Exceptional

13 Apr 2026

Jin

Great breakfast

8/10

Excellent

13 Apr 2026

Patricia A.

This is an older hotel but Clean. It was very close to where I was going.
But there was one vending machine but not one with drinks. That sucked. And expensive. You can do door dash and they bring it to your room. But overall it was good.

Self

2/10

Poor

12 Apr 2026

Lynda

The staff was very nice however the room smelled like mold the bed was dirty the outside was unsafe people loitered around or in their cars we just left and went somewhere else

Family

4/10

Poor

11 Apr 2026

Tasha

The hotel staff was the best in accommodating my family and I. From front desk, breakfast staff and housekeeping, we were taken care of to the best of their ability.
The room we had was terrible. Upon entering we were greeted by the smell of mold and dampness. The blackout curtains had holes, the window needed new weatherstripping, moisture between the panes of glass that fogs up the window then drips onto the windowstill. The ceiling had yellow spots and the bathroom looked as if someone just wiped it down with a damp cloth.
The bedding needs to be replaced with a thicker comforter. The sheets looked as if someone had laid on them and then made. I had a flat sheet replacing the fitted sheet and an extra flat sheet because I didn't have a blanket under the comforter. Pillows were different sizes and filling material.
The mattress need to be tossed out and replaced with memory foam mattress. Who still use coil mattresses?
The breakfast and coffee were mediocre. It would help if there were two breakfast attendees instead one person running themselves ragged in making sure the breakfast items were in the chafing dishes.
Thd owner neef to stop being cheap and order more plush and thick bath towels. I had a facecloth so thin, it ripped as I was rinsing it after washing my face.

10/10

Exceptional

07 Apr 2026

Elisha

Staff was friendly and professional.

Family_with_children

2/10

Poor

05 Apr 2026

Shvonne

WARNING......The online pics look nothing like the hotel room we were given. Our entertainment center was balanced on beer can tops. While in bed at 1am we heard 5 gunshots just outside our hotel. We also had a very sketchy man follow us inside at 11:45pm. He loitered around the lobby which made us uneasy to go directly to the elevator in fear he was immediately follow us inside. We determined it was safer to take the stairs. Will NEVER stay here again and for others safety I would NOT recommend.

Partner

10/10

Exceptional

04 Apr 2026

James

Didnt have the breakfrst but parking was great.

Friends_and_family Family

2/10

Poor

04 Apr 2026

Kalisha

The rooms were not clean. The sheets had a bad smell. They didn't have adequate comforters to keep warm. There was no hot water. The breakfast didn't look fresh or in good condition. In short, it was the worst experience I've had staying at that hotel.

Friends_and_family Family

2/10

Poor

01 Apr 2026

Stephen

We were there for 3 nights and in all that time the maids did not come in and empty the trash or replenish the towels until the afternoon before we left. Complained to the evening manager twice and was blown off - except she did hand me two garbage bags to put our trash in and handed me a set of towels.

Was told that because we were there multiple days they probably didn't want to go into the rooms because most people dont like them coming in. Told her we would have put a dont disturb sigh out if that was the case - oh yeah couldn't do that because we didn't have one.

Should not be my responsibility to have to put my trash in bags and throw away nor have to fetch towels.

The day we arrived we told them that our room was missing the coffee maker and that the light above the beds had burnt out. We never got the coffee maker of the light bulb replaced.

Beware of the parking lot - we saw four cars with their windows smashed out. We made sure that everything was taken out of the car each night and even left the door unlocked.

Asked to have the general manager contact us but not a single call while we were there or after we left.

DO NOT USE THIS PROPERTY!

The bathroom had little bugs all over the sink and the bathtub too. Told them that too but was told that they would let housekeeping know.

Family_with_children

4/10

Poor

01 Apr 2026

Katherine

No hot water was my biggest complaint. The water would run warm/cold but not hot. Which is kind of a let down after a long day of traveling. The room had that hotel room smell. Sheets were clean and room organized. The shower had a loose screw because the water would squirt out of the shower. I liked how we could check in early but had a $25 fee. It was in a sketchy location but we only needed a room to sleep. I didn’t try any other amenities.

Family_with_children

10/10

Exceptional

31 Mar 2026

Joshua

Super!

Partner

6/10

Pleasant

31 Mar 2026

Vishal

Breakfast was okay. Parking was good. Even though it was no smoking there was smell of smoke

Family

6/10

Pleasant

30 Mar 2026

Oliver

2 out of 3 room reservations that I did with Expedia did not show in Comfort Inn’s system. Good thing there are rooms available that day. We were told there was no milk for breakfast on the 2nd day. My daughter has to eat her cereals without milk. No toothbrush and toothpaste provided.

Family_with_children

2/10

Poor

24 Mar 2026

ESHAAN

As soon as we entered, we got the bad smell of the place. After checked in, unpacked all the belongings and settled down and switched on the TV which wasn't working, try to use the room telephone, that is also not working. When contacted the front desk, the women was so arrogant, and her reaction was like we're guilty because we booked their hotel, so I highly NOT recommend this hotel to anyone. I officially complained to Expedia as they should consider removing these crappy hotel operators as we're beginning to untrust quality of Expedia due to those experiences with the hotels we book through.

Family

8/10

Excellent

24 Mar 2026

Olivia

the staff was so kind! i just wish breakfast didn't end at different times on weekends and weekdays. i misread the dumb little sign because i had been awake for 40 hours straight and missed breakfast on Monday morning.

Self

6/10

Pleasant

23 Mar 2026

Tricia

They should have security on site. We arrived at 11pm and people were sitting in vehicles outside the hotel smoking marijuana. As we backed into our parking spot there was a car directly in front of our parking spot who put on their bright lights as we tried to park. The hotel is in South downtown Atlanta and has a fence around the property but could be accessed by anyone. The property is not in a great location and we felt uncomfortable trying to get our bags from our vehicles at that time of night.

We had 2 rooms and the whole floor smelled of pot. None of the beds had comforters. They were very thin sheets. We asked for blankets and staff stated we could move rooms but they couldn’t take blankets from clean rooms. They did not have the key to the housekeeping locker either. The staff was nice and tried to accommodate but they were limited to supplies.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Wendy

Clean, comfortable and affordable. The staff was welcoming and very helpful.

Family

2/10

Poor

20 Mar 2026

Keith

This was terrible service! The staff is highly unprofessional and inconsiderate. I wouldn’t want to stay here or at any other affiliated hotels if my life depends on it.

Business Self

8/10

Excellent

18 Mar 2026

Gisella

Good AC

2/10

Poor

09 Mar 2026

Jessica

A/c didn’t work. No hot water. Not clean at all.

Partner

2/10

Poor

08 Mar 2026

Nelson

Stay away from this location. It was dirty and smelly, no hot water. Breakfast was mediocre. Too close to the highway, it was very noisy. Beds were hard. Worst experience of our lives.

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Habiba

Unlike many of the Choice brand hotels, this one was very clean and had an awesome staff. Thank you very much

10/10

Exceptional

06 Mar 2026

Gio

Good

10/10

Exceptional

05 Mar 2026

Paola

The area was good and clean ! Staff was very friendly. Would definitely book again.

2/10

Poor

05 Mar 2026

Martinez

I wouldn't recommend this hotel. The water was BROWN AND COLD. I wasn't informed that there was a plumbing issue until after i paid and checked and not by the staff by another customer. I literally had to shower using my gym membership. This stay was TERRIBLE

Self

8/10

Excellent

27 Feb 2026

MARJORIE

Great staff. Clean hotel

Friends

4/10

Poor

24 Feb 2026

Arlisha

There was no hot water in the entire hotel.

Partner

4/10

Poor

23 Feb 2026

Gilbrea

No hot water, plug ain’t work inna bathroom

10/10

Exceptional

22 Feb 2026

Kiara

Very good for the price

10/10

Exceptional

21 Feb 2026

Jose

Staff are extremely kind and willing to help.

8/10

Excellent

16 Feb 2026

Maranda

The hotel was a little older, but kept up. Room was clean, front desk staff were very friendly and helpful. The only thing is at times the breakfast wasn’t kept stocked up and workers were hard to find to ask for things. Overall I would stay again.

Business

2/10

Poor

15 Feb 2026

Shey

When checking in, they told me a reservation didn't exist

8/10

Excellent

15 Feb 2026

Dame

It’s a fantastic location

Friends_and_family Friends

2/10

Poor

06 Feb 2026

Anthony

My room had bed bugs that I did not see until the next morning

Friends_and_family Family

8/10

Excellent

04 Feb 2026

Allastair

The room was clean, no bugs, and no problem. The staff was friendly and helpful!! I would go back there again for my next visit!

Leisure Self

6/10

Pleasant

01 Feb 2026

Ronda

The staff was great, thank you, Katherine!

The bathoom was run down. Needs updating.

Leisure Family

4/10

Poor

30 Jan 2026

Alex

Everything smelled like weed. The hallways, my room, etc. My alarm clock did not have the time programmed correctly and was blinking. And, without me turning it on (I didn't ever touch the clock), the alarm went off in the morning when I didn't want it to. The water in the shower got cold very fast (although thankfully after a few minutes warmed back up). The showerhead was loose and so it was spraying water outside of the shower until I noticed it and tightened the showerhead to stop the leak.

Business Self

2/10

Poor

29 Jan 2026

Goutham

No breakfast, empty bins and only water. No staff to ask and entire hotel reeking of weed. No hot water and very low water pressure in bathroom.

Business

6/10

Pleasant

26 Jan 2026

KELLY

Dated interior. Nice staff.

Friends_and_family Family

4/10

Poor

25 Jan 2026

Austin

Room and hotel smelled musty/smoky
Loitering in parking lot wasn’t ideal

Leisure Self

10/10

Exceptional

18 Jan 2026

Shalonda

Staff was nice rooms were clean

Partner

10/10

Exceptional

16 Jan 2026

Bettina

Great value. Generous breakfast. Right next to bus station.

Business

6/10

Pleasant

14 Jan 2026

Kerry

It's time for an update. The hotel hasn't kept up with simple upgrades like painting and cleaning carpet. The staff was friendly and the beds were comfortable and clean but the room had an old, not fresh smell.

4/10

Poor

12 Jan 2026

Gregson

They don’t have the staff… first room they game m th bed wasn’t made… the second room they gave me

2/10

Poor

06 Jan 2026

Klaniece

The room (3318) and hallways smelled like urine and onions
The room was still dirty with dirty makeup covered sheets on the bed
The Ac blew hot in the room
Loud noises from the outside & neighbors slamming doors
Telephone didnt work
Didnt wanna complain because the other reviews mentioned that the property wouldnt give the deposit back anytime they complained.

Business Family

10/10

Exceptional

05 Jan 2026

meilann

Clean room.

Friends_and_family Family

4/10

Poor

03 Jan 2026

Thomas

There were multiple \"stray\" hairs in the room, on one of the hand towels and on the bed sheets. The breakfast options were very limited. Both of these issues were very disappointing.

Partner

6/10

Pleasant

03 Jan 2026

John

Yes

Partner

2/10

Poor

01 Jan 2026

Maggy

The room was reserved for my daughter & when they got there late they needed $150 damage deposit so they weren't able to stay & made the 4 hour drive home middle of the night on new years eve. We would have planned accordingly if it would have been made aware of this. They wouldn't accept cash

8/10

Excellent

31 Dec 2025

John

Good stay staff was great

2/10

Poor

30 Dec 2025

Nicholle

Rude staff

Leisure Friends

2/10

Poor

30 Dec 2025

Doneka

The staff are rude. I booked this this christmas trip with my 3 children under the age of 5. The ice machine next to my room was leaking water into my room soaking the carpet and leaving the room with a strong mildew odor. The person at the desk refused to move my room or cancel my reservation and provide me with a refund. Forcing me to leave the hotel the next morning. The manager did refund part of my stay but my overall experience with them was poor.

Leisure Family_with_children

2/10

Poor

30 Dec 2025

Osama

The rooms weren't clean, there were multiple fights and loud voices in the hallway, it didn't feel safe to stay there at all, the breakfast only had one waffle machine that takes 3 minutes to make one, pan of scrambled eggs and cereals and that's it, coffee tested like sand or dust.
Worst stay, waste of money

Friends_and_family Family

2/10

Poor

30 Dec 2025

Nairys

The room and the place in general were very dirty and neglected. Breakfast had very few options.
On the other hand, the staff were very friendly, and check-in and check-out were quick and good.

Leisure Family_with_children

2/10

Poor

28 Dec 2025

Ismail

This hotel was extremely dirty and felt unsafe. The rooms had a strong, unpleasant smell, and the carpets smelled very bad. The hallways and elevator were also dirty and poorly maintained. Overall cleanliness was unacceptable, and the environment was uncomfortable. I would not recommend staying here.

Leisure Family

2/10

Poor

28 Dec 2025

Amjad

Disgusting, dirty and smelly

Leisure Family

8/10

Excellent

25 Dec 2025

John

Fair

Partner

2/10

Poor

22 Dec 2025

Chelsee

There was not one good part of our stay. The hallway stank. Our room was filthy. The main room light didn't even work. There was hair in the beds. Next to no breakfast. Not even regular coffee. Only decaf

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Loreal

The room was great nice and quiet and great view of the city.

Leisure Family

6/10

Pleasant

12 Dec 2025

Sarah

The room was relatively clean looking but the entire hotel smelled like weed and my room smelled like cat urine. The bathroom smelled the worst. I was there with my 2 year old son because we were traveling for his specialist appt at Emory. The breakfast was really good though and the staff was very nice.

Business Family_with_children

6/10

Pleasant

07 Dec 2025

Asha

The hotel stay was decent The convenience was where we needed to go had stains on the mattress protector and fitted sheet no hot water in the tub only in the sink and there was hair everywhere in the bed

Leisure Family

10/10

Exceptional

29 Nov 2025

Tony

Great room to stay at for the Thanksgiving half marathon! Close easy walk to/ the start/finish line

Self

10/10

Exceptional

26 Nov 2025

Courtney

Great

Friends_and_family Friends

2/10

Poor

19 Nov 2025

Louesa

Everything of hotel was great. The problem of the hotel was that it did not have hot water to take a bath or shower.

Business

6/10

Pleasant

16 Nov 2025

Jessie

Hot water was intermittent, our toilet made horrible sounds that lasted for 10 minutes after flushing, the entire hallway smelled so badly of cigarette smoke we didn't want to leave our room, the AC didn't function properly. Carpet coming up, paint flaking off the ceilingZ Ultimately, it was fine but not great.

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

Zachary

Staff was really nice and made my stay enjoyable

2/10

Poor

10 Nov 2025

Ramesh

This place should be shutdown immediately. Horrible disgusting dirty place to stay there as human being. Very bad experience.

Business_and_leisure Family_with_children

10/10

Exceptional

09 Nov 2025

John

Parking was readily available, the room clean and comfortable. Breakfast was up to par with other Comfort Inns.

Self

2/10

Poor

09 Nov 2025

Ambrose

Poor customer service.

6/10

Pleasant

09 Nov 2025

Yomely

Needs to maintain the hotel

Friends_and_family Family

10/10

Exceptional

06 Nov 2025

Paul

Yes.

Friends_and_family Friends

10/10

Exceptional

03 Nov 2025

Shanika

Attentive and friendly staff. Rooms were clean and included both a microeave and tefrigerator.

4/10

Poor

03 Nov 2025

Maksym

Place was run down and dirty. Not like the pictures.

6/10

Pleasant

28 Oct 2025

Sonia

It was ok for the price. Our room was clean but we could smell tobacco smoke in the hallway. Also, the room did not have blackout or privacy curtains, even though there was a parking area right outside the window.

6/10

Pleasant

28 Oct 2025

Yure

Breakfast was not served and ends in less than two hours.

Business Partner

6/10

Pleasant

27 Oct 2025

Qiauna

The rooms could have been a little better but they weren't horrible. It served it's purpose.
Didn't get up in enough time for breakfast.
Parking was well lit.
There was a smell in the hallways.

Friends_and_family Friends

8/10

Excellent

27 Oct 2025

STASIA

Older hotel with limited amenities and not updated. Our room was clean and the staff was friendly and helpful.

Leisure Family

6/10

Pleasant

26 Oct 2025

Breanna

6/10

Pleasant

26 Oct 2025

Susan

Smoke detector needed a new battery, it beeped all night. Electric outlets didn't charge. No hot water in the sink. Overnight check in staff was less than friendly

Leisure Self

6/10

Pleasant

16 Oct 2025

David

Convenient to Center Park Stadium for Georgia State football game. Staff allowed me to park there for the game before the normal check-in time

Leisure Self

6/10

Pleasant

15 Oct 2025

Claudia

Pro, the area was close to everything downtown (very convenient). Con, the cleanliness wasn't so great, the hallways, elevators, and rooms smell so bad.

Business Self

10/10

Exceptional

14 Oct 2025

Cynthia

Room was good and enjoyed the breakfast.

Family

6/10

Pleasant

07 Oct 2025

Robert

Get what you pay for

Room was okay for the price. It smelled bad. Staff was nice.

Partner

4/10

Poor

06 Oct 2025

Adrienne

The building itself is OLD.
The owners need to put some money into their building and give it a SERIOUS UPGRADE!
They do the BARE MINIMUM at this location, it’s the perfect location if you are looking for a cheap place to lay your head for a single night but do NOT book this location if you are staying longer than one night!

Leisure Partner

6/10

Pleasant

05 Oct 2025

James

Great for a quick two nighter to visit the aquarium and zoo. Small minor things could be improved like the cleanliness of the elevators (sticky floors and the same trash in the corner our entire stay) and investment in small things like untarnished handles on the furniture. Room itself was clean and price was reasonable.

Partner

4/10

Poor

03 Oct 2025

Amber

Fix ac so it doesn’t squeal all night

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

LaCasha

Pleasant staff

Business_and_leisure Self

2/10

Poor

30 Sep 2025

Logan

Nice staff, decent breakfast, but god awful conditions of the room and building. Incredibly dirty, to an unhygienic level. So poorly maintained it was almost unbelievable. Plugs would literally fall out of the wall outlets. Very little lighting in the rooms. Somehow every single ice machine in the entire building was not working for the duration of our stay. Was warned by no less than 4 Uber drivers that this is an incredibly bad part of town, and that we absolutely should not venture outside of the hotel, even during the day. When we first pulled up to the hotel there were what appeared to be homeless people camped outside. Do not under any circumstances stay here.

Business_and_leisure Friends

2/10

Poor

29 Sep 2025

Farrah

The room was dirty, the shower was dirty, the pool was green and the entire building cleanliness was disgusting

2/10

Poor

23 Sep 2025

Elizabeth

We reserved a smoke free room for our visit, after check in we took the elevator to our 6th floor room. The entire 6th floor smelled of marijuana when we reached it. After entering our room I immediately observed cigarette burns in the carpet in several places. When getting ready for bed I pulled away the comforter which revealed potato chip crumbs on top of the sheets.. Between these experiences, the unknown fluids on the floor of the elevator, and visible water damage on the rooms popcorn ceiling we’ve filed a report with the local health department.. I’ve never had to do this before, we’re reaching out with Expedia to start a chargeback based on how many issues were present.

Leisure Family_with_children

6/10

Pleasant

23 Sep 2025

Lori

The staff were friendly and professional. The accommodations were satisfactory. We didn't take advantage of the free breakfast. Our room and amenities were good for our overnight stay.

Leisure Partner