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Comfort Suites (Independence)

Kansas City - MO · United States

19751 E. Valley View ParkwayView location

8.2/10Excellent1,000 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort8.6/108.6
Condition8.0/108.0
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites (Independence)

Rest and refresh at the 100 percent smoke-free and pet-friendly Comfort Suites Independence-Kansas City hotel in Independence, MO. We are near Truman Sports Complex, Kansas Speedway and Centerpoint Medical Center. Amenities include free WiFi, free parking, free breakfast, meeting room, fitness and business centers.

Behind every great day is a great night in your suite, which gives you 25 percent more of the space that you need and has a refrigerator, microwave and recharging device with AC and USB outlets.

Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pets - Max 3 per room, 25 USD per stay. Must be 21 or older to check-in.

Read more about this hotelShow less

Located in Independence, Comfort Suites Independence - Kansas City is in the business district, a 2-minute drive from Cable Dahmer Arena and 6 minutes from Midwest Genealogy Center. This hotel is 8.1 mi (13.1 km) from Independence Square and 8.5 mi (13.7 km) from National Frontier Trails Museum.

Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed No alcohol served onsite No alcohol allowed onsite Events/parties not allowed Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Alcohol is not served or permitted at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Cable Dahmer Arena 1.2 km / 0.7 mi
Centerpoint Community Ice 1.3 km / 0.8 mi
Centerpoint Medical Center 2.1 km / 1.3 mi
Burr Oak Woods Conservation Area 5.2 km / 3.3 mi
Metro East Tennis Center 6 km / 3.7 mi
Midwest Genealogy Center 6.8 km / 4.2 mi
George Owens Nature Park 8.1 km / 5 mi
St. Mary's Medical Center 8.6 km / 5.3 mi
Lake Remembrance 9.4 km / 5.8 mi
Blue Springs Dog Park 10.9 km / 6.8 mi
Cool Crest 10.9 km / 6.8 mi
Truman Medical Center 11.3 km / 7 mi
Santa Fe Park Tennis Center 12 km / 7.5 mi
Emily Fisher Gravesite 12.2 km / 7.6 mi
Bingham Waggoner Estate 12.8 km / 8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 88
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
Show 26 more facilities & services
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • BarExtra charge
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater poolExtra charge
  • SaunaExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Comfort Suites (Independence)

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 25 m²SUI.2Q

    Photos are not available for this room type.

    Comfort Suites (Independence)

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 35 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable9 photos

    Comfort Suites (Independence)

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Comfort Suites (Independence)

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Comfort Suites (Independence)

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Comfort Suites (Independence)

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Comfort Suites (Independence)

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Comfort Suites (Independence)

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Comfort Suites (Independence)

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Comfort Suites (Independence)

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Comfort Suites (Independence)

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 Bedroom • 23 m²SUI.H6-2Q
    SUITE Accessible-Two Queen BedsPhoto unavailable7 photos

    Comfort Suites (Independence)

    SUITE Accessible-Two Queen Beds

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Room amenities

    • Wheelchair-accessible
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-12

    Photos are not available for this room type.

    Comfort Suites (Independence)

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-12

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 25 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable1 photo

    Comfort Suites (Independence)

    SUITE NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Comfort Suites (Independence)

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Comfort Suites (Independence)

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 23 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable5 photos

    Comfort Suites (Independence)

    SUITE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Fridge
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Comfort Suites (Independence)

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-1

    Photos are not available for this room type.

    Comfort Suites (Independence)

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Comfort Suites (Independence)

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 30 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Comfort Suites (Independence)

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Comfort Suites (Independence)

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites (Independence)

8.2
Excellent
1,000 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.0 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
26 Jul 2026
Lori
It was ok
10/10
Exceptional
26 Jul 2026
Mark
Very nice room, freshly cleaned so the floors still slightly damp but easily overlooked - a very good value, quite good hot breakfast. Will stay here again when in the neighborhood!
8/10
Excellent
21 Jul 2026
Elizabeth
It was too humid in our room and it smelt musty! I was disappointed that housekeeping only comes every three days and that on the off days I had to ask for related items at the front desk. it’d be nicer if they came at least every other day instead. On a really positive note though, the front desk clerk named Jasper was delightful and very accommodating. There was another female clerk though, who was unfriendly and seemed put out when answering our questions. Jasper was the best, though.
Partner
2/10
Poor
19 Jul 2026
Jing
The staff double charged us despite that we paid
6/10
Pleasant
19 Jul 2026
Patty
I left a list of repairs that needed to be done in my room
Friends_and_family Family
6/10
Pleasant
14 Jul 2026
Deepti
they didn’t message me to alert that I might miss my booking if I don’t checkin before deadline and also that I could checkin on the phone even if my flight was delayed due to bad weather.
10/10
Exceptional
14 Jul 2026
gary
The owner was very nice and understanding and worked with us on payment. The rooms are clean and beds are so comfortable for the price. I absolutely love this place. The housekeeper Eduardo is very nice. We love it here and while our house burnt down due to electrical, the owners are understanding and so very nice. I will let all my friends know about this place. We have a special needs daughter and the owners treat her so good. I love the fact that they don't judge. Very much recommended
Family_with_children
6/10
Pleasant
13 Jul 2026
Sara
Hotel is showing it's age. The parking lot was full of various sizes of rocks and tree limbs. The room was spacious but not very clean. The bathroom mirror was dirty, the bathroom floor had dirt stuck the floor, door has peeling paint on the back, some substance that was near the door handle that needed lysol to be removed, lights was out near the sofa, and microwave was not hooked up. Breakfast was a good variety, but the juice machine was broken.
Self
4/10
Poor
12 Jul 2026
Paulette
Dirty floors. Jacuzzi, ice machine, breakfast juice machine all out of order.
Partner
10/10
Exceptional
05 Jul 2026
jhonatan
Un limpio muy bonito todo
Friends
10/10
Exceptional
20 Jun 2026
Nicolas
Great
10/10
Exceptional
19 Jun 2026
Xoel
Good stay for the price. Made going to the Argentina match very convenient.
Self
6/10
Pleasant
07 Jun 2026
Brittany
Hot tub was down and the pool is shallow and very cold. The breakfast was not great, the waffles had a chemical taste. You have to request house keeping.
Family_with_children
6/10
Pleasant
31 May 2026
Micheal
Hot tub was out of order
Self
6/10
Pleasant
30 May 2026
Patricia
The main part of the room was ok but the bathroom left a lot to be desired. Really needs an update
Family_with_children
4/10
Poor
26 May 2026
Joan
3 families stayed here. We found it dirty and not well maintained. We were very disappointed. The bathroom was not cleaned well. A big wad of gum in the carpet and carpet fraying in room 100. The pool felt very slimy and dirty on the concrete area around the pool. I d9 have to say the first girl we encountered was very helpful at the front desk. The man working the breakfast area was great! Even with those pluses, I will not book rooms here again.
Family_with_children
2/10
Poor
25 May 2026
Steven
The room was FILTHY! Not a thing was clean. Hair everywhere, dried toothpaste in the tub! No hot water. We slept on top of the covers!
Family_with_children
6/10
Pleasant
24 May 2026
Anthony
A biker gang kept us up late and woke us up in the middle of the night.
Family_with_children
10/10
Exceptional
23 May 2026
Jesse
Good stay
10/10
Exceptional
22 May 2026
Cedric
Staff very helpful
6/10
Pleasant
21 May 2026
Tom
Last year we stayed at this hotel - it was great so we booked it again. We had little interaction with the staff. Hallways & stairwells needed vacuuming. Room smelled musty & stale. The bed was comfortable. There was a stain on the comforter. The bedding was worn. Air heating & cooling unit was dirty. Carpet needed vacuuming. Bathroom at times smelled of urine. Poor lighting & water pressure in bathroom. Crumbled drywall & peeling wallpaper near the tub. Bathroom floor needed mopping. We bought Lysol wipes & air freshener so we could feel comfortable in the room for 2 more nights. Left the window open for the day while we were gone. Breakfast was nice - they had the same breakfast all 3 mornings. Hot tub was closed while we were there. Parking lot is in rough shape. Outdoor grounds look untidy. Many restaurants nearby are boarded up. The location was convenient for attending Royals baseball games. There’s a nearby walking path. Shopping is a short drive away.
Partner
10/10
Exceptional
07 May 2026
Sara
We greatly enjoyed this property, made all the better by the amazing staff! From the warm welcome by the evening front desk attendant to the creatively decorated toilet paper rolls and fanned towels in our room’s bathroom, we felt clean, comfortable, and safe from the moment of arrival. The breakfast bar was fabulous, with hot cheese omelets, yummy sausage, and scrumptious STRAWBERRY waffles (I’ve never had anything like them before!), the food was hot, tasty, and abundant. Our bed was super comfy and we woke refreshed and happy. While the hot water could have been hotter, everything else was fabulous. I highly recommend this property to anyone needing a comfy stay near independence. MO. Oh - and the Golden Corral is within walking distance for dinner. Overall, fabulous stay! Great job, everyone!
10/10
Exceptional
27 Apr 2026
LeRoy
Good breakfast.
Partner
6/10
Pleasant
26 Apr 2026
Tracy
My room was dirty. Staff was friendly and helpful. Breakfast was good.
The hot tub has been down Everytime I have been there
Self
6/10
Pleasant
18 Apr 2026
Jennifer
I can’t believe I paid that much for a room for a hotel that was nowhere near the quality of a nice hotel and the rating it had received. I was unable to drive home because of the severe storms and had to stop somewhere . I had stayed in the area before, and hoped this would be a decent place to stay. The front desk staff was very efficient and very kind. My room smelled, the toilet was very very dirty, and the floor was dirty. I was placed right next to the elevator with a lot of loud people coming off (which really is no one‘s fault it just happened to be I was placed in that room probably because of high occupancy)
Self
6/10
Pleasant
10 Apr 2026
Erin
Hot tub had a few inches of gross water in it. Condition of hotel was a bit worn but okay. Found toys and old trash in our room so not sure how thorough they clean the rooms.
2/10
Poor
05 Apr 2026
Cambri
Stuff we’re super friendly and very helpful. Honest review, the facility needed updated badly. My issue is that the hotel one is not cheap and two paying money and having a terrible experience is not good for business. The first room we in had absolutely no hot water. Took almost an hour for us to give the “hot water heater” time to upgrade those. The toilet also leaked when flushed. The we got moved another room where the window seal was damaged and still no hot water. It was too late to go do it all over again. So no offense to staff because everyone was excellent. But I hope this gets to corporate and they do something about it. Would no recommend this hotel souly the needs major improvements. Don’t be upset like us.
Family_with_children
6/10
Pleasant
29 Mar 2026
larry
The room was clean, older and could use some updating.
Partner
4/10
Poor
18 Mar 2026
Ashley
There were many long hairs throughout the room.
6/10
Pleasant
17 Mar 2026
Alesia J
great access to Highway and the Cable Arena
Partner
6/10
Pleasant
15 Mar 2026
Bennie
Black hair was on tub walls and on the floor in the bathroom very nasty
Family_with_children
8/10
Excellent
15 Mar 2026
Sara
Nice staff upon arrival and good coffee. Traveling with two kids and two adults. Adequate room but definitely could use some TLC - shabby/dingy tub tile/caulk, loose faucet in the sink, loose light fixture next to the bed, dinged up walls, stain on carpet. Wasn’t expecting a five-star stay, but there are little things that would class this place up. Also the pool water looked murky and the hot tub was empty (no sign or explanation). The place worked fine for us for the one night we stayed but I was glad we weren’t going to be there longer.
Friends_and_family Family
8/10
Excellent
15 Mar 2026
Jennifer
Good location, friendly staff.
Friends_and_family Family
6/10
Pleasant
10 Mar 2026
Dean
The equipment in the gym was broken. Many dumbells were missing. The floor was dirty and there were no yoga mats.

Our room was never cleaned during our 4 day visit. The water pressure in the shower was low and sometimes the temperatures were too cool. The front desk clerk was hardly ever visible. At times, the hallways and lobby smelled like pot.

There was a homeless person sleeping in the lobby on one day and he tried to say he was using our meeting room. Our group leader, I think, ended up talking to the front desk and the person was gone after that.
Partner
2/10
Poor
08 Mar 2026
AMMON
The toilet wouldn’t flush and there was no bedding for the pullout bed. Very sketchy location and amenities.
Family_with_children
4/10
Poor
08 Mar 2026
Jacklyn
We chose to stay there for indoor pool and hot tub. Hot tub was not open and indoor pool was freezing. No towels in pool room. Then our room the water spout in shower was falling off and door handle was broke
Friends_and_family Family
10/10
Exceptional
08 Mar 2026
Kelli
Clean. Friendly staff.
Family_with_children
8/10
Excellent
09 Feb 2026
Lesley
The staff was very friendly. the beds were comfortable, and the room was quiet.
Friends_and_family Family
10/10
Exceptional
05 Feb 2026
Jessica
We had a great experience at the hotel, Staff was amazing, helpful and accommodating. Especially since we checked in late on Xmas Eve.
Leisure Family_with_children
10/10
Exceptional
11 Jan 2026
Wanda
Yes yes and yes
I have not received my receipt. Please help me I need it!!
Business
2/10
Poor
06 Jan 2026
Sydney
BED BUGS!!
Self
8/10
Excellent
05 Jan 2026
Christopher
Conveniently located property. Dining options nearby. Room was spacious. Bed was comfortable.
Leisure Partner
10/10
Exceptional
03 Jan 2026
MICHELLE
The property was amazing. Carpet was all new. The room was clean to my pickiness. The breakfast was good. Nice options. The pool was closed, but they made arrangements for myself and 4 granddaughters to swim at their sister hotel next door. We had a WONDERFUL New Years Eve stay!! Thank you!
Leisure Family_with_children
10/10
Exceptional
02 Jan 2026
Mari
Nice & clean
Leisure Self
10/10
Exceptional
02 Jan 2026
Tessa
Phyllis was polite at the front desk
Partner
10/10
Exceptional
02 Jan 2026
Cristina
Clean, super easy check in, very nice and attentive. Room was big and comfy
Leisure Family_with_children
8/10
Excellent
28 Dec 2025
Leanne
Clean room, comfortable bed, breakfast was decent.
Partner
10/10
Exceptional
24 Dec 2025
joy
Friendly staff, great location: near the highway, dining options. The hotel is well-maintained. The room was big and roomy and the bed was comfy.
Leisure Partner
2/10
Poor
23 Dec 2025
Chrissy
When we arrived we found out the hot tub wasn’t working and that was a reason for booking this hotel. Then got to our room and there was poop in the toilet and in the sheets on one of the beds.
Leisure
8/10
Excellent
22 Dec 2025
Joden
Great breakfast but small TV
Leisure Partner
10/10
Exceptional
14 Dec 2025
Barbara
Close to Cable Dahmer
Leisure Friends
6/10
Pleasant
12 Dec 2025
Amanda
Attendants staying in 2-3 rooms across from us was extremely loud. Beating on each others doors, yelling and laughing in hallway at 11-11:30 pm. Called downstairs and was ignored. No hot water in shower and water pressure extremely low. Indoor pool ice cold and hot tub broken.
Friends_and_family Family
4/10
Poor
04 Dec 2025
Janelle
I felt this hotel was decent for the price until I saw all of the stink bugs and ladybugs in my room and in my daughter’s room that was next-door.
Leisure Family_with_children
10/10
Exceptional
27 Nov 2025
Tim
All
Business
10/10
Exceptional
25 Nov 2025
Adriana
Nice place
4/10
Poor
23 Nov 2025
Erika
The hot tub was out of order and the hot water took a very long time to heat up in the shower.
Leisure Family
10/10
Exceptional
22 Nov 2025
dale
Yes
Business
2/10
Poor
17 Nov 2025
Minh
Bed was very uncomfortable, even the bed topper was out of shape.. sink was clogged and shower drain was draining very slowly, half of the water came out of shower head and the other half came out of the tub reservoir.. we stayed because it was close to our mother who is in an assisted living facility.
2/10
Poor
12 Nov 2025
Janet
The breakfast as empty of items and no variety. When we first arrived the desk was friendly. When we got to the room ther was edging coming off the microwave stand. Had asked for coffee but never received.The lobby informed us the hot tub didn:t wirk it had a leak. We talked with manager because I only book hotels with hot tubs and she stated we should have received a email which we did not receive. The hot tub was still on website. It also stated a indoor pool so we went to check it out abd it was like ice bath.You assume with an indoor pool in KC, mo to be heated. This is definitely false advertisement..The second night the toilrt over flowed and the phone did not work so my daughter went to front desk and there was 2 men at desk and we were told the phones in all the rooms did not work, Also no maintenance so they found a plunger so my daughter to take care of it. so she plunged it and cleaned up.Also the 3 nights we were there not one time did a housekeeper come to the room for anything. Now I belive in enviromental measures but they could have at least emptied the trash and brought fresh towels. Again my daughter saw a housekeeper and asked for 2 to empty our trash. Another thing the coffee was never hot excep first thing in the morning. I tried to make tea and the hot water was lukewarm at best. We were there for my nephews wedding or I would of went somewhere else but we did not have time.Nothing worked. Only good thing was a decent bed. So what did we pay for?
Friends_and_family Family
6/10
Pleasant
04 Nov 2025
Sandra
I dont think the room was cleaned thoroughly, there was plasticware on the bathroom floor and hair in the sheets.
Also I picked this hotel over others that would have been more convenie t for me just for the hot tub, which was broken.
Friends_and_family Family
10/10
Exceptional
03 Nov 2025
Adam
Nice room, nice location, staff were very helpful.
Friends_and_family Family
10/10
Exceptional
31 Oct 2025
Rodger
Room was perfect no issues at all. Was spacious and extremely comfortable
Friends_and_family Family
10/10
Exceptional
28 Oct 2025
Laura
It was very clean and staff was kind.
Leisure Family
6/10
Pleasant
27 Oct 2025
Brandon
Overall the stay wasn’t bad. The hot tub didn’t work which was a huge downfall. The pool was too cold to enjoy. The shower in our room was terrible as the head was spraying all over the place. The gentleman that was taking care of keeping the breakfast area stocked and clean was a little rude. You could tell that he didn’t really like his job. The room was clean. There needed to be more outdoor lighting. We arrived after dark and the parking lot was poorly lit. You can tell they are trying to do some renovations.
Friends_and_family Family
10/10
Exceptional
23 Oct 2025
Tracy
Room was nice with comfortable bed and pillows. Chec in and check out was fast.
Self
10/10
Exceptional
22 Oct 2025
Roseanne
Large room, convenient to the highway and food for a nightly stay while on the road.
Partner
8/10
Excellent
18 Oct 2025
Maiya
Good location
Business_and_leisure Pet
10/10
Exceptional
11 Oct 2025
Aubrey
room was clean and breakfast was good.
Business_and_leisure Family_with_children
6/10
Pleasant
10 Oct 2025
Amy
The bathroom specifically floor and tub had mold and needed repairs. The carpet was not clean in hall or room. The elevator was suspect of not working. The laundry was clean and the staff were lovely and friendly.
Friends_and_family Family
10/10
Exceptional
06 Oct 2025
paul
Pool and hot tub were wonderful
Leisure Family
10/10
Exceptional
06 Oct 2025
Christy

Great budget hotel

Could use some updates but we found the hotel comfortable, clean and great for our needs (family of 5). The front desk and breakfast staff were very friendly and helpful.
Friends_and_family Family
10/10
Exceptional
05 Oct 2025
Amanda
Pleasant one night stay at this location. Only thing I can say is that the water pressure in the shower was not good and the bathroom door squeaked but for only staying one night it was fine.
8/10
Excellent
04 Oct 2025
Danny S
Nice hotel but was disappointed that the pool and hot tub were cold. Also tempture if shower was cold.
10/10
Exceptional
02 Oct 2025
Amber
Staff was super helpful and friendly, room was spacious and it was super easy to get dinner for my family nearby
Business_and_leisure Family_with_children
10/10
Exceptional
24 Sep 2025
Joe
Average hotel for the price.
10/10
Exceptional
23 Sep 2025
Michael
Room was very nice, and staff was very helpful. It would be all 5 stars except for the large cricket I found in the room. Yikes!
Leisure Partner
2/10
Poor
23 Sep 2025
Cora
Floors so dirty feet black left the room without even sleeping in it
8/10
Excellent
21 Sep 2025
Cheryl
This is a safe and convenient option when visiting Kansas City. The staff was super friendly and helpful. It includes a small gym and pool, and lots of options for the breakfast that's included with your stay. My only concern was the cleanliness of the suite itself...lots of debris all over the floor in both the room and bathroom.
Leisure Family
8/10
Excellent
18 Sep 2025
Anita
The location was convenient for family
Leisure Partner
8/10
Excellent
03 Sep 2025
Delton
The hotel was a little dated, some carpet was frayed.
The shower had some mildew around the soap dish.
All in all a nice hotel
4/10
Poor
01 Sep 2025
Verified traveler
Shower was stuck on massage setting and had little to no hot water. Not the hotels fault, but there was a lot of noise too starting at 7am.
Self
6/10
Pleasant
26 Aug 2025
Mark
The bathroom smelled like mildew. I asked for another room and that room was just as bad. There was no maid service available so I cleaned it myself with the properties cleaning supplies. The front desk said they would try to discount my room. I never got any credit for my troubles.
Leisure Family
4/10
Poor
25 Aug 2025
Diane
Hot tub was broken, vent above toilet leaked water on top of us, no shower water pressure, dirty couch, uncomfortable beds, carpet was fraying causing trip hazard for me, I am elderly. Decaf only in one of our rooms. Overall awful experience.
Leisure Family
6/10
Pleasant
24 Aug 2025
Wayne P
Bathroom and microwave counter had poor, sloppy repairs and upkeep. Also, first morning 9 AM shower, no hot water. 2nd morning 8 AM it was ok.
Leisure Partner
4/10
Poor
21 Aug 2025
Tammy
The young man at check-in was extremely pleasant as was the older gentleman cleaning up the breakfast area as we checked out! This Is the only positives I have to say about the property itself. We had called ahead of time to make sure the pool was up and running because we were going to have our grandkids with us right before school started. The pool was so cold that we could not get in it. The hot tub was emptied, but not covered or blocked off in any way. We also had mentioned that my husband has COPD and is very allergic to dogs and we could not have a room near any animals. It was after we arrived that they mentioned that all of their rooms are.” animal, friendly.” but they clean in between stays. This was severely lacking. I have pictures. There was white fur all over the stained couch and popcorn,wrappers There was a stain on the bedding and the phone is still sitting in both rooms, but did not work. The first room did have an animal smell to it. The young man behind the front desk was able to move us across the hall a dog had not stayed for a length of time… The room is better but again another piece of popcorn! Have a one and a half year-old grandchild if he found that he could have choked. There were still a few hairs (tub too) but it smelled much cleaner. For the price I knew it would need to be updated. I just need clean and no animals… They definitely withheld the truth with the hot tub being down and animals being allowed in all room rooms.
Leisure Family_with_children
8/10
Excellent
07 Aug 2025
Richard
The shower was very weak.
Leisure Partner
2/10
Poor
27 Jul 2025
samantha
Rooms were very dirty, smelt bad, there was hair in our bed,blood on our blankets, and a bug in the bathroom
Friends_and_family Family
4/10
Poor
27 Jul 2025
Verified traveler

Do not recommend.

This hotel did not match the rating it has on hotels.com. It’s long overdue for a renovation. Mold all over the ceiling in bathroom. Dirty and old. Cracks in tile. Blanket was not clean (blood spots). Food left in fridge. Sub-par breakfast. Black specks in hot water dispenser for tea. Hot water dispenser for oatmeal etc was cold. Staff was friendly however, this hotel needs a serious overhaul.
Friends_and_family Family
8/10
Excellent
25 Jul 2025
Devin

Great Clean room with a few Inconveniences

We were very surprised how nice and clean the rooms were considering the great price. Unfortunately we only book hotwls with hottubs for a bit of relaxing and it was not working at the time. No warning when booking. I had called prior to confirn they had a hottub i should of asked if it was working. Also the cleaning staff came into our room prior to checkout.
Friends_and_family Family
8/10
Excellent
22 Jul 2025
Patricia

The issue was addressed

Our room had not been properly cleaned. We found a leftover bath towel in the bathroom and hair in the tub and sink. The bathroom and entry way didn't look swept. The management did apologize and give us another room and they made sure we had everything we needed.
Friends_and_family Family
6/10
Pleasant
20 Jul 2025
Trevor

Find something else!

Went to check in, and the lady at the desk was super nice! Went up to the room and bedding was dirty. Along with some trash left in the room.
Went down let the lady at the desk know. She quickly put us in another room. Bedding appears to be clean however there were some trash left behind. Bathroom door wouldn't latch. Bathroom was dirty with chipping paint.
If hadn't been a long day of baseball and availability, I would of asked to get out money back and found another hotel. Really disappointed in this one.
On a positive note, the breakfast was pretty decent.
Friends_and_family Family
6/10
Pleasant
18 Jul 2025
Young
like :location
don't like ;staff commonsense
Leisure Family
10/10
Exceptional
15 Jul 2025
Deb
Quiet and clean rooms, set back from a busy road so little noise. . Request a room facing the rear since it looks directly out onto a lovely wooded area. Reception was lovely and helpful in getting the right room. Recommend!
Leisure Partner
4/10
Poor
12 Jul 2025
nancy
Nice area
Air conditioner in our room does not work. It comes on for a moment and then shuts off and doesn’t come back on
6/10
Pleasant
03 Jul 2025
Patricia
The room was nice, but the shower head barely functioned. It took an hour to check in, although I prepaid and the place seemed almost empty (the manager seemed unhinged, because she thought it was fine for me to wait an hour while she argued with Expedia). The breakfast was fine, but I mostly looked forward to the hot tub (which was not available) and a swim (the pool was very cold and looked dirty, so I didn't get in). So, nice room (except crumby shower), okay breakfast, unacceptable pool and no hot tub. I think I should get a partial refund for false advertising.
Leisure Self
8/10
Excellent
01 Jul 2025
Verified traveler
Clean, good breakfast, acceptable exercise equipment and helpful courteous staff. But the rooms are still dated some
Friends_and_family Family
4/10
Poor
01 Jul 2025
Angela
The air conditioning did not work well and we didn't have hot water in the mornings.
Leisure Family
8/10
Excellent
30 Jun 2025
Verified traveler
Room was fine, bathroom was outdated and the tub drain was slow so we stood in water while showering. Staff was friendly
Friends_and_family Family
4/10
Poor
29 Jun 2025
Gina

Never again

No hot water, tub didn’t drain well. Bugs and spider webs. I called weeks before arriving and they said they had my joining rooms locked in. Nope that didn’t happen. Very disappointing stay.
Friends_and_family Family
4/10
Poor
29 Jun 2025
Timothy
Room was so hot!! No fans available. Toilet clogged with minimal paper. Shower had little pressure. One USB port on a lamp, none near bed.
Check in staff friendly and got us a double bed room as our reserved king was not ready.
Leisure

Location & surroundings

Comfort Suites (Independence)
19751 E. Valley View Parkway, Independence, United States

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Comfort Suites (Independence)

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