Name: Days Inn by Wyndham Independence
Address: 13712 East 42Nd Ter South, Independence, 64055, US

8/10

Excellent

21 Jul 2026

Troy

The room was clean. No elevator to the second floor that we saw, we had to use the stairs outside. Continental breakfast hours were disappointing 6am-9am, not much left at 8:30am. The price was good .

Partner

2/10

Poor

21 Jul 2026

Angela

Would not stay there again sheets had toe print stains on them! The lobby smells really bad. It just looked very sketchy. I went to get my $50 deposit back. You have to stand there and wait why they go check your room.

Business

2/10

Poor

19 Jul 2026

Felicia

Smelled bad! Unkept facilities.

Self

2/10

Poor

08 Jul 2026

William

Staff was nice. Thsts the only positive as rest of hotel is beyond a dump. Lights don’t work. Toilet doesn’t work. Dirty. Could go and on. Just awful place to stay.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Ginger

Simple clean safe

Business

2/10

Poor

04 Jul 2026

Javier

Me cancelaron la reserva

4/10

Poor

29 Jun 2026

Camilo

No recomendaría este hotel y definitivamente no volveríamos.

Nuestra experiencia fue muy desagradable:

1. Las habitaciones tienen un olor fuerte a cigarrillo, humedad y muebles viejos. El aire acondicionado también parece en mal estado, lo que hace incómoda la estancia desde el primer momento.

2. El piso estaba sucio y percudido, como si solo le pasaran un trapero sin una limpieza profunda. Esto es especialmente preocupante viajando con niños.

3. El estado general de hotel es viejo y descuidado. Muebles y aire acondicionado reflejan falta de mantenimiento. No se siente un lugar cómodo. Muy distinto a las fotos

4.El desayuno fue muy pobre: sin proteína, siempre waffles y cereal. La única fruta eran bananos golpeados. Mi esposa ni siquiera pudo desayunar.

En general, la relación calidad-precio no compensa. El hotel necesita mejorar en limpieza, mantenimiento y desayuno. No lo recomendaría para familias ni para quienes buscan comodidad

Family_with_children

4/10

Poor

27 Jun 2026

Kelly

El hotel solo es para quedarse una noche, no cuenta con variedad en el desayuno, no hay agua para tomar y el hotel es feo!

Partner

6/10

Pleasant

23 Jun 2026

Genevieve

The room was ok but its old. It needs a deep deep cleaning. There was dust on the small lamp shades that looked like its been there for a long time. This place definitely needs an overhaul and upgrade. I checked in and upon seeing the room, I wanted to not stay there but I had to due to the fact that I had gone through a 3rd party and was non refundable. We made the best of it and was out of the room as much time as we could and only came back to sleep.

Family_with_children

2/10

Poor

22 Jun 2026

paula

I paid the room very expansively for 1 week, for the week of the World Cup, the room smelled horrible, dirty dog, since they allow pets, I had to buy spray to disinfect the environment, I am a regular customer in the 2 hotels, since I work nearby, I did not come to see the World Cup, I came to work, I asked for a discount, they did not give me since I stayed there, in any of the 2 hotels, they charged me super expensive and bad room, not clean towels in a week, very bad. experience.

Self

2/10

Poor

17 Jun 2026

Muluebrhan

Dirty room, small bad everything is negative

Family

6/10

Pleasant

07 Jun 2026

Patrice

To start the internet was bad, could not use two devices simultaneously. The TV likely had internet channels instead of true cable was therefore almost unwatchable due to the bad internet.
The bathroom light was constantly flickering in the bathroom. These things would not have earned it a terrible rating, however, there was a leak in the room overnight, either from the air conditioner which was very loud or worse possibly through the wall due to the storm the previous night. My daughter had a fabric computer bag on the floor next to the air conditioner and it was wet the next morning causing damage to a reference book and other paper items in the bag. Uncertain about the electronic charger condition as it has not yet been used.
The desk clerk offered a 15% off for our next stay at that Days Inn which was declined since we are not going back there. Then they offered 15% refund on the stay after I stated I was not staying at another Days Inn and mentioned I would check with my insurance. The manager he contacted finally approved a 20% refund which I accepted at the time as we needed to get on the road to avoid deteriorating weather conditions on our route. The 20% refund would not cover the replacement cost of the damaged items. I will be confirming they actually did implement the refund.
I would not recommend this location.

Family

2/10

Poor

04 Jun 2026

ynot

Roaches in room.no amenities
Drink machine in lobby broken.pool closed.they tell you on phone that pool is being remodeled wrong just covered.staff rude.you have to ask staff for replacement of breakfast items at 7am when breakfast starts at 6am.

Family

4/10

Poor

26 May 2026

ALBERTO

The staff is not serviceable, the complementary breakfast the worse of all - the handicap accommodation not acceptable,

Pet

4/10

Poor

25 May 2026

Sara

Beds were comfortable and water was hot. Those were the only positives.

Other than that, the rooms and bathrooms were dirty. Staff was rude and beyond annoyed at basic requests like enough towels for the members of our party and putting out more very meger breakfast.

Definitely skip this one.

Family_with_children

6/10

Pleasant

20 May 2026

John

Fine hotel for a basic stay. No frills, and the price was right.

Self

4/10

Poor

17 May 2026

Mary

The breakfast was practically nonexistent , out of waffle batter,only 2 yogurt cups, 4 slices of bread no rolls or pastry or muffins. Our room was not clean will never stay there again.

Partner

2/10

Poor

17 May 2026

David

Not at all how it was pictured. We checked in and within 5 minutes checked out and had a different place booked. Walking down to our unit there was trash and a bag of what appeared to be half eaten chicken wings and bones right in front of our door. When we walked in we had to struggle to get the door to latch shut and lock. There were holes and stains on the walls and side tables, the bathroom light barely flickered on and the side tables had cigarette burn marks. The place is pictured to be decently cleaned but when we pulled up it looked like it hadn’t received a repaint since it was built. The guy at check in wouldn’t give us a refund and saw absolutely nothing wrong with the unit so we had to go through Expedia. Thankfully the person helping us was awesome and we were able to get most back as well as a credit to our account. Save yourselves the headache

Partner

4/10

Poor

10 May 2026

Steve

The light and fan in the bathroom did not work so had to take a shower in the dark. 3 of the 4 wall mounted containers for soap/shampoo/lotion were either empty or did not work. I did not have any soap to use. The sink was filthy. I had to clean before using. I do not recommend this hotel and will not be coming back.

Self

4/10

Poor

10 May 2026

Josh

Parking was sketchy at best, individuals in parking area working on cars, AC was fine but was very noisy upon start

Partner

8/10

Excellent

04 May 2026

William

I have been doing a cross country trip on my motorcycle... Kind of a bucket list thing. I stop when i get to ancity that has something i wanted to see or when inget tired. Inhave been staying in a different budget motel every night for two weeks so far.

My selection criteria is price and reputation. I try to keep the price near $50 and i stay on the fringe of the town.

I have slept with ants, operated broken amenities, and parked in questionable lots.

This Days in is the best of the plades i have stayed so far. Good location within walking distance of food, clean property, safe parking, well maintained and spacious rooms. The onky reason i deducted a star is that on check-in i was charged a \"cash only property fee of $2.50. While the amount is not much, what if it had been $25? This shiuld have been disclosed on the Expedia site so that there are no surprises. It also seems shady that it is a \" cash only \" transaction.

Wyndham is a reputable company and this extra charge doesn't seem right.

Self

8/10

Excellent

02 May 2026

Sarah

The outside area is not great and smells like cigarettes in common areas, but the rooms are nice.

Partner

2/10

Poor

28 Apr 2026

José

Todo muy sucio muy mal olor

Family_with_children

2/10

Poor

27 Apr 2026

Nachel

Horrible

Friends

8/10

Excellent

27 Apr 2026

Ramondo

Surprisingly it was good experience., My room was clean, and the area was well lighted. Personal I would not go online again to reserve to many hidden fees. overall my experience was good, it started a little rocky but ended well, thanks in part to the manager very very pleasant guy, I would come again.

8/10

Excellent

12 Apr 2026

John

The room was very clean but the refrigerator was outside the door the hair dryer did not work. The breakfast as not up to par the juice machine did not work and the milk source was a gallon jug not individual cartons and the same milk jug was there the next morning

6/10

Pleasant

08 Apr 2026

Samantha

The outside looks weird the room clean and not bad for price

2/10

Poor

07 Apr 2026

Shaniyah

bathroom was horrible rooms was ok lights was broken . things missing

4/10

Poor

02 Apr 2026

Steven

This was a poor experience. Bed was uncomfortable, property is dated and not cared for. Highway noise was noticeable. Front desk staff was not to be found at checkout. Breakfast was very limited and juice machine was not functioning.

Partner

6/10

Pleasant

27 Mar 2026

Donald

Linens stained, perhaps soiled (mainly top covers). Place is showing some wear. Sheets a bit rough, but probably provide some exfoliation. Not much available for breakfast, but you are in luck if an oatmeal packet and an apple would do. Parking convenient. Not a place for lite sleepers, overlooks the highway and quite close. Mattress acceptable.

Also, if a sign is on the desk saying, “Assisting another guest, back in 10, call —- in an emergency”, call immediately. After a 15 minute wait, called and they were in a back room.

Would not stay here again, unless in a crunch.

6/10

Pleasant

22 Mar 2026

Michael

The rooms smelled clean, they put us on the highway side of the building, very noisy most of the night with traffic. There was nobody available at the desk for checkout at 8 am, I left my keycard at the desk. The 1 staff person I dealt with was just there. Ok place to stay but that is all.

Family_with_children

10/10

Exceptional

22 Mar 2026

Victoria

The air-conditioning worked just fine and laundry room gets locked at midnight but still works just fine

Self

10/10

Exceptional

16 Mar 2026

darrell

Nice people

2/10

Poor

15 Mar 2026

Nickolas

These freaks want you to eat they're crappy breakfast in front of them. Can't go to your room and eat.

8/10

Excellent

15 Mar 2026

Crystal

The room was ok. It had a slight smell but only when fan wasn’t on. The room was clean. The bed was comfy. My only ‘complaint’ would be that there was no clock, nor guide list/channel list for the TV. Will rent again, if needed.

Self

6/10

Pleasant

13 Mar 2026

Samantha

Front desk staff was so rude. Like they were put out by the fact that they had to check us in and out. Rooms were actually decent but there was a lot of activity in the complex all night.

Friends_and_family Family

2/10

Poor

08 Mar 2026

Dendy

So I mistakenly set the date online of 7th to 8th thinking it was for the same day (6th-7th) Called the property to try and push up the original 7-8 date to 6th-7th since I needed the room that day since I was in town they said they couldn’t but I could purchase the room for that day and they’ll add it to my current already booked day tomorrow (7-8) I reluctantly did then they asked did I have pets. I told them yes, dogs. They then told me of a pet fee of$100(refundable) per and $25 (non refundable) per pet… (so I end up paying an extra $175 for a $80 room). For 1night. Bed was like it had been infested with bugs. Room didn’t even have the remote controller for the tv. Morning of the 7th comes and I think everything’s ok.NO. Try call and pound on the door wondering when I’m checking out. I’m thinking they’ve added to my original date booked online… nope. it’s 11:30 a.m… they then tell me i need to pay again for the pet fee ($170) otherwise I gotta check out by 12 otherwise I forfeit the $100 I paid the day before. So I rush to just get away from there… I’m STILL trying too get refunded for a day I was unable to use… (7th-8th)

Partner

4/10

Poor

07 Mar 2026

Justin

Ok.

Self

8/10

Excellent

04 Mar 2026

Bridget

Good place, centralized for what we wanted to do and for the football game we attended.

Friends_and_family Friends

8/10

Excellent

04 Mar 2026

Sandra

Room towels bedding decent, free parking next to your building. Breakfast fair, no juices, make your own waffles. Liked refrigerator and microwave. Office staff did their best to help.

Partner

10/10

Exceptional

17 Feb 2026

Priest

Yes

Leisure Self

6/10

Pleasant

15 Feb 2026

Consuelo CP

The room was clean and in good condition. No coffee pot in the room. The staff was friendly and courteous.
But I would not choose to stay at this location in the future. It's beginning to be rundown. The breakfast has much to be desired. Substandard. It is good for a night and a clean bed and hot shower.

2/10

Poor

15 Feb 2026

Raymond

Bed bug

Business_and_leisure Self

2/10

Poor

09 Feb 2026

Dante

The non-smoking room I requested smelled like smoke.
The heating unit was extremely noisy but not noisy enough to drown out the sound of the truck traffic.
There was no body wash in the shower.
The staff claimed they could

10/10

Exceptional

20 Jan 2026

Brooke

Nice amenities

8/10

Excellent

05 Jan 2026

Mark

The only thing I didn't like was the $52.50 I had to pay after paying in advance for the room, a week later I still haven't gotten my refund

Leisure

8/10

Excellent

30 Dec 2025

David

Kind of loud at night especially outside.

Leisure Self

2/10

Poor

29 Dec 2025

Cheri

Dirty towel hand prints, dirty sheets blankets like they made the bed without changing sheets nasty stains, stands still had my jelly and candal wax on them, they were not wiped down floor was definitely not mopped. Whole room was nasty and smelled. They gave attitude when asked to be moved.

Leisure Family

8/10

Excellent

28 Dec 2025

Richard

Yep

10/10

Exceptional

26 Dec 2025

Robert

Not bad at all overall satisfaction

Leisure Self

2/10

Poor

14 Dec 2025

Danisha

I had to change rooms because of the sheets and then they put me in a room with no heat

2/10

Poor

10 Dec 2025

Tim

All of it

Self

4/10

Poor

07 Dec 2025

Luis

Got transferred to the hotel next to it (America Best Value Inn) and:

The furniture was worn out and old.

The ironing board was broken.

Cigar smell in the bathroom at night.

Got no room service during our stay.

Leisure Partner

10/10

Exceptional

06 Dec 2025

joy

Nice clean

10/10

Exceptional

04 Dec 2025

Ermalinda

Wonderful stay

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Lisa

It was great. Nice and quiet. And clean . Staff is super friendly and always there to assist with your needs

Self

10/10

Exceptional

28 Nov 2025

Joseph

I very much appreciated the cleanliness of the room.

Leisure Partner

4/10

Poor

27 Nov 2025

Justin

It is a good hotel for the price. (You get what you pay for)
Negatives:
The breakfast is something that could definitely be improved: muffins taste just like cardboard, and there are no proteins offered. It is one I would consider more a motel than a hotel. Some staff could learn to be better at their customer service skills.
Positives:
Nice rooms, neat, decently clean, and plenty of food places, and light shopping around. Close to highway for travelers. Plenty of parking. Staff are nice, not overbearing.
Would I stay again: Yes, because it is affordable, worth what you pay, convenient, and decent.

Business_and_leisure Pet

4/10

Poor

25 Nov 2025

Douglas

The room wasn’t very clean. The soap and shampoo were both empty. The bathroom exhaust fan made horrible noise and the light flickered. About every five minutes, the toilet would start running and squeals very loudly each time. The door guard clasp was broken.
I had to pay a $50 security deposit upon arrival and there was a list in the room of items and their values. Problem was, most of the items in the list weren’t even there. The ironing board was missing. The in room coffee pot was missing,. Etc.
This place is complete trash. Spend the extra money and stay somewhere else.

Friends_and_family Family

8/10

Excellent

16 Nov 2025

Matthew

Yes

Business Self

10/10

Exceptional

05 Nov 2025

Ermalinda

Friendly easy check in

Friends_and_family Family

4/10

Poor

03 Nov 2025

James

Overpriced in comparison to nearby competitors.

Leisure Self

6/10

Pleasant

24 Oct 2025

Ranadeesh

Good room, staff is good and attentive, breakfast closed early.

8/10

Excellent

23 Oct 2025

Stephanie

It was okay good value I guess for what you pay

Partner

8/10

Excellent

22 Oct 2025

Dacey

Na

Business_and_leisure Partner

4/10

Poor

21 Oct 2025

Denise

We couldn't get into the breakfast area at 615 am. The help arrived around 620 am as we were leaving

Leisure Family

4/10

Poor

15 Oct 2025

David

What the sticky floor!

Floor was sticky and saw a cockroach crawling on surface where TV stands.

Business Self

6/10

Pleasant

14 Oct 2025

Danielle

The staff was helpful checking in. I got charged to check in early and I’ve never experienced that. They also acted like they couldn’t find my reservation at first. I had to pay a deposit, which was also a first. Usually they just hold your card info incase they need to use it for incidentals so hopefully it doesn’t take too long to credit back. Breakfast was slim pickings and their juice machine was down. Our friends stayed and got put in a smoking room for some reason and got told they’d be charged $10 to switch rooms, luckily they talked themselves out of that.
Lobby was closed at 11:30, so we couldn’t go use to ATM to get cash for their vending machine. Overall, for the price of the hotel it was a fine stay.

Partner

4/10

Poor

09 Oct 2025

Julie

First I did the preregister, car, ID, credit card and then when I checked in they asked for all of it over again.
They ask for $50 deposit and in the room they have a plaque that lists the cost of anything you take or damage. But some of those things were missing from our room already.
The bathroom was dirty and had bugs in it.
The attendant just apologized for everything but didn’t offer to do anything about it.
There was really no food for breakfast and the coffee was undrinkable.
I would not recommend this motel unless you don’t have a choice.

Friends_and_family Friends

6/10

Pleasant

08 Oct 2025

Allan

Hard to find. Signage not what was expected hotel.
Dirty outside and in hallways.
less than appetizing food...ate elsewhere.
will not be back

Business Self

6/10

Pleasant

08 Oct 2025

eder

Ok

2/10

Poor

06 Oct 2025

Tamela

This place was absolutely horrible. I wouldn't even give it a one star if possible. There was black mold growing in the shower as well as hair on the wall. The floors were so disgusting that your feet/socks would turn black. They advertised that breakfast was served untill 9am yet when I went at 8:30 they already had everything packed up. There were paint chips and indents in the wall. The ice machine was down which was a priority for me as I'm a breastfeeding mother and need access to ice at all times. The towels were so dingy and stained, at least I hope it was just stained. Housekeeping didn't even come in and clean which was the cherry on top of an already horrendous stay. The employees werent very nice either.

Business Family_with_children

8/10

Excellent

06 Oct 2025

Montez

Ok for the price ig

Business

10/10

Exceptional

05 Oct 2025

Shirley

Had a nice stay..

Partner

2/10

Poor

04 Oct 2025

Nicolas

Nobody works the front desk.
Amenities such as towels and soap were not provided. Not entirely sure the door lock latches on.

Leisure Family

10/10

Exceptional

01 Oct 2025

Curtis

Everything was great

Partner

8/10

Excellent

29 Sep 2025

Chris

The property is well located to the downtown area. It is filled with classic old buildings with plaques outlining their
use when the town was more vibrant. There are several restaurants withing an easy walk of the hotel, as well as a Taco Bell (half a block), an Arby's (about a block) and a MacDonalds (about two blocks). The local restaurants include a barbeque pit; an italian/pizza joint; a sports bar; and a chinese restaurant. There is also a local bakery within about two blocks.

Business_and_leisure Self

4/10

Poor

21 Sep 2025

Sidney

Not great.

No soap. Buttom of tub felt like the bottom was going to break. The exterior stair well was filthy. No juice at breakfast. Spoiled milk at breakfast. Eating area was dirty, like stained walls. No waffle mix at breakfast.

The hotel looks worn out and needs a total renovation.

Partner

8/10

Excellent

21 Sep 2025

Rhonda

The room was clean except for the floor. I walked around barefoot and my feet were black after. Otherwise the beds were comfy and the room nice and cool.

Friends_and_family Family

2/10

Poor

16 Sep 2025

Linda

It was my worse experience with Days Inn.

Leisure Self

8/10

Excellent

13 Sep 2025

kathy

Convenient burger king.kfc. McDonald at the corner of street

Business Self

10/10

Exceptional

03 Sep 2025

Tammie

This is my go-to place

2/10

Poor

02 Sep 2025

Paul

Hot tub leaked and was told to drain it and could not use it ..and then got no refund

Partner

10/10

Exceptional

25 Aug 2025

Mike

Best showerhead and water pressure

Business Family

8/10

Excellent

23 Aug 2025

Jeff

TV did not work! Awesome front desk lady!

Friends_and_family Family

10/10

Exceptional

20 Aug 2025

Mike

I dont know if it was just the room we got, but it had the nicest shower head and water pressure of anywhere i stayed, including much more expensive hotels.
Good service, nice breakfast, clean.
At this price level, i loved it.

Business Family

4/10

Poor

20 Aug 2025

John

Room itself was not bad.... staff did not read request for lower level room (sent from Expedia )... they were able to accommodate, but ...
Area around the hotel showed lack of picking up....
Internet was terrible.... either would not connect or was super slow.....
Came in for breakfast.... no milk for cereal.... no hot water for oatmeal .... and no-one at the desk..... Staff shows a lack of commitment/concern....
Likely will not stay there again.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Honesty

Front desk staff was amazing

Leisure Friends

2/10

Poor

16 Aug 2025

David

I got charged $116.85 cleaning fee for having brought a blanket to the room that had my dog’s hair on it, even though there was never a single animal that once entered the room while I stayed there. The lady on the phone told me that the hair was all over the room when the housekeeper had inspected it. I didn’t dispute that there was dog hair in the room, but I thought the fee that the motel charges is supposed to be for having a pet in the room; however, The pet hair came in indirectly (it was on my blanket, not from bringing a dog). Also there was no soap in the room at all, and the shampoo/conditioner bottle in the shower barely had anything in it.

Leisure

2/10

Poor

09 Aug 2025

Joe

Terrible experience, filthy, had to go to the hotel next door to check in. Will not be back

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Marlin

Rooms are always clean and spacious, staff are very friendly...I have nothing negative to say

Leisure Friends

6/10

Pleasant

06 Aug 2025

Josh

Staff was very rude and definitely don't have the customer at the top of their priorities list. Parking space is very limited so bigger vehicles and trailers aren't easy to fit in the spaces or in the available space. They informed me after check in that they were out of shampoo and soap until their truck came in which was the following week. And it said they have a pool but it is no longer there. Staff definitely needs training for customer service skills because they have none. Everything was clean tho.

Business_and_leisure Partner

8/10

Excellent

02 Aug 2025

Legrand

It was good.

Self

8/10

Excellent

25 Jul 2025

kayleigh

Check in was quick, room was ok. Went out for a while and upon return looked like someone had been in the room and the key card didn't work. Had to wait by reception for 15 mins for a member of staff, no sign to say they had stepped away. Other than that all was ok

Self

10/10

Exceptional

24 Jul 2025

Raymond

Nice peaceful location

Leisure

6/10

Pleasant

23 Jul 2025

Donna

The hotel was old and had nothing to offer but a place to sleep. I had forgotten a wine opener and the front desk offered me a can opener. So I asked for a screw driver, nope. So I asked for a plyers, nope. They knocked on my door later with a needle nose plyers but I had already walked the area and brought a wine opener. Next time I will pay a little more and stay somewhere else.

Business Partner

10/10

Exceptional

16 Jul 2025

Susan

Once you learn the rules and get to know the staff it's very nice and restful. We just needed a cool room and sleep and do laundry and eat waffles and drink coffee and milk. I'll be back.

Business_and_leisure Family

8/10

Excellent

15 Jul 2025

Faulk

It was alrighy

Leisure Self

2/10

Poor

12 Jul 2025

Arthur

Standing here at front desk over 15 minutes and no one here. I see you already billed my card

4/10

Poor

11 Jul 2025

Fredrick

They said they were pet friendly but they said an emotional support dog was not a service dog so I was charged for it. The rooms were way out of date. I’m not sure how this establishment is still associated with Days Inn

Friends_and_family Family