Name: Residence Inn Kansas City Independence
Address: 3700 Arrowhead Ave, Independence, 64057, US

6/10

Pleasant

20 Jul 2026

kyle

(TRAVELERS BEWARE) The room itself wasn't to bad other then it was a little dusty. The staff was great and the breakfast was good but you might want to stay somewhere eles because when I stayed there someone tried to steal the catalytic converter off my car. Thankfully they wasn't able to get it but they did cause damage cutting through my exhaust pipe in multiple places.

Family

8/10

Excellent

19 Jul 2026

Ivan

Convenient location, great service.

Friends

10/10

Exceptional

11 Jul 2026

Laura

The breakfast was amazing. Many choices to pick from!

Partner

10/10

Exceptional

05 Jul 2026

Theresa

Older hotel, but excellent location! Great when traveling with the gals!
It was mostly clean and the beds were good.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Rick

Needs updates!

Partner

4/10

Poor

22 Jun 2026

Julie

The bathroom was not clean . We’d like a refund for part of this stay.

Partner

10/10

Exceptional

08 Jun 2026

Michelle

Everything was great however they were doing some remodeling so the area wasn’t as tidy as it could have been and there were no pet bags for the dogs. That’s the only reason it’s not a perfect score. We even paid for 2 nights but only
Stayed one. Nothing could be done because we booked and already paid via Expedia.

Pet

6/10

Pleasant

01 Jun 2026

Rusty

This property desperately needs an update. Worn furniture, missing baseboards, bed slopes downhill. Worst part was the sticky kitchen floor. Bedroom a/c would not shut off. We love Residence Inn. Albuquerque Airport location was 10/10

Partner

10/10

Exceptional

11 May 2026

Norma

Room was clean. Parking was good. Front desk staff were very nice.

Friends_and_family Family

8/10

Excellent

10 May 2026

wade

Property was a little rough. It could use some tlc. Parking lot had pot holes and uneven spots, outside roof was falling apart and room could have used a better once over.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Jeanne

The room was perfect. The beds were very comfortable and the kitchen was great to have. we were traveling and it was nice to be able to put our cooler stuff in the refrigerator and refreeze our freezer packs in the full size refrigerator/freezer. The breakfast was very good. There was several hot options as well as pastries, cereal, fruit and other things also. This was an awesome stay.

Partner

4/10

Poor

03 May 2026

Ruta

Breakfast quality has definitely went down to where they seem to not care that the food provided doesn't even look edible. Running from kids could be heard all throughout the night.

Partner

10/10

Exceptional

24 Apr 2026

Raymond

Free parking was nice

6/10

Pleasant

17 Apr 2026

Norman

Breakfast was pretty lame. Luke warm at best. No wonder it was ‘free’.

Partner

6/10

Pleasant

11 Apr 2026

Prisilla

Breakfast was good and was restocked often. Pool was fun for the kids.

6/10

Pleasant

09 Apr 2026

Bobbie

Staff were friendly. We were told that the location was under renovation after checking in. Our room definitely needed some fixing. We had 2 bedroom for 6 days. One of the rooms vents was extremely dusty, one table outlet didn’t work and ceiling was patched up. The headboard had old adhesive stickers on it. The bathroom had rust or something around the drain. The other room was okay. There are no dressers in the rooms. We had to use the small drawer on the night stands and the TV stand in the living area. The outlet in the kitchen by the table is broken. Then we had to slam our door every time we enter or left the room. We had to stay because we already paid and it was short notice with no other places available for that length of time needed in that area. Won’t stay again.

Partner

2/10

Poor

08 Apr 2026

Marlayna

The room was not cleaned, it had feces still in the toilet and it wouldn't flush, the door looked like it had been kicked. We were switched to another room where the heat didn't work and we were forced to keep the room warm with the oven in the room which was extremely unsafe not to mention my daughter had a tick embedded in her skin and some type of bug on the wall. This stay was down right horrifying

Family_with_children

6/10

Pleasant

01 Mar 2026

Tiffany

Hate to leave a bad review however the hotel was kind of grimy. Broken furniture, dirty doors, security door to building didnt work. We didn’t try the breakfast, area was decent with restaurants and shopping near by.

Friends_and_family Family

2/10

Poor

22 Feb 2026

Arzell

Bugs , appliances didn’t work, weed smell and cigarettes, no hygiene material, broken panel with exposed nails and no so helpful staff

Partner

10/10

Exceptional

16 Feb 2026

Sherita

Clean hotel, needs some upgrading though. I like the location

Leisure Family_with_children

8/10

Excellent

08 Feb 2026

Laura

Staff was courteous.

Leisure Family

10/10

Exceptional

08 Feb 2026

Amber

Amenities, staff

Leisure Family_with_children

8/10

Excellent

02 Feb 2026

Bernard

Bathroom needs upgrade. Peeling paint on bathroom door. Mold around lower walls of shower.
Breakfast excellent!!!, very friendly staff.

Leisure Family

10/10

Exceptional

17 Jan 2026

David James

Loved the suite. We each had our own room and bathroom which was awesome!

6/10

Pleasant

11 Jan 2026

Kaitlin

The room was a bit rundown and outdated. The bathtub specifically was problematic (the stopper in the drain broke and it wouldn’t drain even with the stopper out?) with small children who take baths after swimming. The bath was also peeling and needed some work. The swimming pool was also a bit outdated and not the cleanest or hygienic. All that being said, breakfast was INCREDIBLE as were the staff. They were very attentive and offered a room change (which we checked out but it wasn’t much better but I appreciated the gesture) and we just stayed because we were already settled. It was a fun visit AND the rooms and facilities need an update, especially for a Marriott property. The halls wallpaper was warped and peeling in some places and it just felt outdated.

Friends_and_family Family

6/10

Pleasant

08 Jan 2026

Christie

For a Marriott Bonvoy, this hotel is not up to par. A lot of updates are needed and it isn’t well maintained. We had a 1-bedroom suite with a pullout couch. The bars on the pullout were all bent making it useless, plus there was no bedding for it. When we asked for the bedding, they gave us a set of sheets and the thin cover that is put on top of the comforter - no comforter, no pillow.
There were three TVs - one in the bedroom and two in the living area. The wall mounted TV didn’t work so they replaced it by putting one on the desk with the cords and connections tangled up and dangling off the table. Neither remote worked so we had to request another. The kitchen light flickered so we had to keep it off. The toilet got clogged and, when we asked for a plunger, they had to check to see if they had one. Called back 10 minutes later and said they didn’t have one. We had to go buy one at Walmart. The carpet was heavily stained and dirty. The only good thing about it was that the main bed was comfortable (but a full, not a queen). I’m giving 2 stars for the comfortable bed and because they had bedroom suites which are hard to come by.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2025

Marshall

Clean , staff polite, helpful, breakfast provided was great,

I wilm definitely be a repeat customer.

10/10

Exceptional

30 Nov 2025

Corey

Cozy, quiet, no complaints.

Business

6/10

Pleasant

30 Oct 2025

Brandon

Amazing staff, Great breakfast selection, Good amount of space to move around. Had trouble with opening the room door handle a few times. Not bad, middle on the pack.

Partner

10/10

Exceptional

24 Oct 2025

Korey

Only issue i hadbwas tv in bedroom was not hooked up properly. I was able to get that fixed though

6/10

Pleasant

20 Oct 2025

Lisa

Late check-in..Arrived about 5pm. No one at desk, waited almost 10 min to be greeted. Was told room not ready. Ran an errand, returned still waited +5 min for staff to come out of back room and greet me again. Front desk rep was not personable, never told me about breakfast, never disclosed anything about property incl amenities, parking, check out. There was only 1 spoon and 2 forks in the drawer, supposed to be equipped with tableware for 4 people.Bedroom TV was stuck on blank screen that said HDMI, kitchen sink drain super slow even when running the garbage disposal which probably has to be emptied and cleaned out. The shower curtain does not stretch out to cover the entire bathtub/shower area..lol..that was funny:-) These rooms should be in top shape for the amount of money guests pay today! I have stayed at several other Residence Inn locations in other states and have given positive reviews this one was dissapointing.

Friends_and_family Friends

6/10

Pleasant

16 Oct 2025

Mackenson

They don't have enough personal cleaning. They are lying each time .

Business Friends

4/10

Poor

16 Oct 2025

Mackenson

Unfortunately this hotel is not really a good place in terms of cleaning services. 12 days they told me a different story each day They doesn't care about that. Looks like we're begging for cleaning service even after 12 days .

6/10

Pleasant

01 Oct 2025

Rebecca

The check in process was terrible; was in line behind 8 others checking in and only 1 clerk. The night clerk was not nice! It was 8pm and the rooms were not clean yet and the housekeeper was rude. The room we rented was amazing but the kitchen floor was gross and sticky. Breakfast was decent. One of our toilets was clogged and we were given a plunger to plunge it ourselves; just not a great experience overall.

Leisure Family

10/10

Exceptional

14 Sep 2025

Shawn

Great stay!

We enjoyed our stay. The customer service was impeccable! The room was clean and comfortable. The stay was quiet and satisfactory.

Partner

10/10

Exceptional

11 Sep 2025

Laura

Staff was very helpful and nice

Leisure

10/10

Exceptional

10 Sep 2025

david

Nice facility and good breakfast, friendly staff.

Leisure Family

4/10

Poor

14 Aug 2025

Douglas

Staff was great. Can’t say it was dirty but Inside and outside of property is in need of a major renovation.

Leisure Family

4/10

Poor

02 Aug 2025

Miguel

Rooms are very clean

4/10

Poor

26 Jul 2025

Verified traveler

Hotel showing its age, broken AC unit staff could not fix and did not give me another room sink trap broken water could not drain

Self

2/10

Poor

17 Jul 2025

Verified traveler

The pool was closed, and they kept telling us it would be open in a few hours and giving different reasons, until the last day where the manager said it was working just fine the whole time.

I had to ask multiple times for our towels to be switched out and they did not give us clean towels even though I asked them and at the front desk multiple times, they also did not take our trash out. Trash was in the halls outside of rooms.

Breakfast was room temperature on the first day, except for the sausage gravy. I was not willing to risk checking on days two and three.

Friends_and_family Family

2/10

Poor

15 Jun 2025

Erin

Not as advertised. Only became a Marriott 43 days ago! Pool broken. Bed lumpy and rolls to the center. Dishes not clean. Bathtub did not drain, told front desk- they sent maintenance, maintenance resolved the tub only to have disgusting residue left in my tub that I had to clean! Gross. Had two rooms for Friday & Saturday night for Father’s Day weekend to catch the royals game with family. In the second room had to call cleaning service back in because when I tried to make up the pull out couch for the kids hair, food, wrappers, etc was all in the cushions. Prescription medicine and hygiene products were left in the bathroom drawers.
Breakfast was awful. First day was microwaved biscuits and french toast sticks & sausage, eggs, and oatmeal. We got to breakfast at 8am and all was out had to ask for biscuits and eggs were not refilled while we were there (25-35 minutes) They did have nuts and chocolate chips, brown sugar for the oatmeal, bagel halves, muffins, English muffin halves. No cream cheese, no peanut butter. Only butter, syrup jelly. Apple juice that tasted funny. Orange juice that tasted funny, expired chocolate milk from 6/11. Coffee was warm, not hot. I asked for fresh fruit like a banana and she said they “usually have fruit cups, but they were out”. I asked for water and she said I had to get it from the front desk and the “usually just give it to you” DO NOT STAY HERE! The pool did not break last week. Day two breakfast was worse/we left!

Leisure Family_with_children

8/10

Excellent

09 Jun 2025

Laura

Liked the location. Staff was engaging and present at front desk.
disappointed in the cleaning staff-found food particles on sofa behind pillow, 2 of 3 bottles low or empty in bathroom-even after \"thorough cleaning\" mid week, same breakfast all week, put out too much food product all at once that sat for too long and became overly dry, milk not chilled properly

2/10

Poor

02 Jun 2025

Nicholas

Bad experience- staff, room and food did not meet expectations.

Leisure

10/10

Exceptional

25 May 2025

Melissa

Thank you so very much!

Leisure Friends

8/10

Excellent

19 May 2025

Patty

We liked the staff. They were all friendly. Breakfast was good, except the bagels and waffles were very hard. We stayed four nights and pool was never available because of maintenance.

Leisure Family

10/10

Exceptional

19 May 2025

Matthew

Comfortable beds, extremely. Free breakfasts are always nice but 4 mornings I had the best bacon. It was perfect. The front desk took care of any questions. My room was large, stocked, and clean.

Leisure Family

10/10

Exceptional

12 May 2025

Robert

Linda will take Alvaro of you!

Rooms and stay were as expected. Front desk manager was excellent. Linda made it personal and took care of us!

Friends_and_family Family

8/10

Excellent

07 Apr 2025

Robert

Friendly staff, decent breakfast

Leisure

8/10

Excellent

30 Mar 2025

Lindsey

Nib

6/10

Pleasant

02 Feb 2025

Patricia

Kinda ewwww

The bath tub had all kinds of hair in it. The closet floor was dirty as well and the cracks in the couch are DISGUSTING. It’s a nice and comfy place but cleaning is definitely
lacking

Friends_and_family Family

4/10

Poor

29 Dec 2024

Melody

Not very good customer service

This wasn't a very good stay for us. The stand up shower had a weird drain that was a long flat silver metal cover. When I took a shower, it must have been stopped up because it flooded the bathroom and some of the carpet in the bedroom as well as got the room underneath us wet. When we alerted the manager about it, they gave us some extra towels to wipe it up. The housekeeper happened to be right outside our door working on a room across from us, and I put the wet towels in her used towel basket and told her what happened. Her reply was \"that's too bad.\" It would have been nice for her to say something like \"I'm sorry to hear that, have you told the manager yet? Can I get you some more towels? I'll let the manager know that your bathroom needs to be mopped and cleaned\" or something like that would have been better customer service in my opinion. My husband had to get a butter knife and figure out how to pry it open and then clean out all the hair in the drain. Also the sink drain was very slow to drain. I had to wait a while in between brushing my teeth and washing my face for the water to drain out slowly. When we tried to use the dishwasher, there were no labels on any of the buttons. The cover/strip that had all of the info on that had been taken off and nobody had replaced it or even wrote what each button was so it could be used. I got a manager to take me to an unoccupied room so I could take a photo of it to know how to use it. Tried to add photo but it won't let me.

Friends_and_family Family

8/10

Excellent

27 Dec 2024

Timothy

Like the 2 bedroom suite. Would have been better with a sofa bed in the living area. Breakfast was done well. Would stay again.

Leisure

10/10

Exceptional

29 Nov 2024

Anthony

👍 👌 🙆‍♂️

Leisure Family

8/10

Excellent

11 Nov 2024

Roy

Great to see you are renovating.

Leisure Friends

2/10

Poor

11 Nov 2024

Peter

Broken bathroom, absolutely unclean. Blood stains on the blanket. Asked to make the room, nothing was done.

Will never ever gonna stay there

Business Family

8/10

Excellent

02 Nov 2024

James

A solid place to lay your head after a long day of driving.

2/10

Poor

28 Oct 2024

Briauna

There was blood on my kids bedroom covers

Leisure Family

10/10

Exceptional

18 Oct 2024

Katherine

Delightful!

Everyone was so friendly! Great price and very comfortable bed!

Partner

8/10

Excellent

28 Sep 2024

Al

Room was fine and staff vas very helpful.

10/10

Exceptional

12 Jul 2024

Tamiya

Great for family with kids

Family_with_children

8/10

Excellent

11 Jul 2024

christina

Very helpful staff

Leisure Self

10/10

Exceptional

09 Jul 2024

Pamela

It was very quiet. We had little interaction with the staff. What we did was good. And breakfast was good, what we expected.

Leisure Partner

2/10

Poor

01 Jul 2024

Verified traveler

Dissapointed

Disappointed. Loud air conditioner woke us up all night. Hotel under construction and had plastic covering the hallways. We were not informed of the construction prior to our stay. Several had to get different rooms as suites weren’t available upon arrival. Injury happened to a family member because of a metal bolt sticking out of the bed. Bathroom had dirt/mold and walls missing hooks. Obvious water damage on the ceiling. One room had water leaking from the ceiling. The pool had to be closed due to a maintenance issue. We were here for a mimi family reunion and won’t stay here again. I expected more from a Marriot property.

Friends_and_family Family

8/10

Excellent

23 Jun 2024

Antim

Though this property is undergoing massive renovation, our room was perfectly fine, comfortable and had the fastest internet of any hotel I have stayed in. The indoor public areas were nice, the breakfast hot and well prepared. I assume the outdoor parking and walks will be repaired and resurfaced when the indoor work is completed. The staff seemed meticulous in wanting things to be right. And best of all, there is a terrific new sports bar right next door.

Leisure Partner

8/10

Excellent

21 Apr 2024

JOHN

Nice quiet location. Close to shops

Leisure Partner

10/10

Exceptional

24 Mar 2024

Shayla

Just a little far out for entertainment, nightlife and downtown.

Business_and_leisure Self

10/10

Exceptional

24 Feb 2024

Justin

We are a hockey family and our son had an early morning game. We checked in and the room was spacious and quiet, clean really all we needed was beds for the night got drove to the rink which was less than 10 minutes away we won our game.

Friends_and_family Family

2/10

Poor

13 Feb 2024

Carl

Was not notified of units being remodeled, my unit shower curtain rod broke. No doors closets closed handles hanging on doors, sofa ripped, was not a unit worth full price. Hall had construction dust barriers laying in hall a trip hazard, A discount should have been offered at checkout

Business_and_leisure Self

8/10

Excellent

11 Feb 2024

Lenetta

We had a double room and the deadbolt would not allow the door to close behind you. You have to do a lot of tricks to get the door closed. Didn’t feel safe. When explained this to management, he said there was nothing he could do because no one was there and maintenance was gone for the day. He had no other rooms he could switch us with. I was not satisfied with that answer. When you are a paying customer the company needs to make right for fault on there end.

Leisure Family

8/10

Excellent

07 Feb 2024

Dion

Can a brutha get some breakfast!

The staff was nice but the breakfast was horrible. The worker was very nice and apologized a million times but said they were out of everything all three days i was there. Oatmeal (very runny), oranges, eggs, bread and cereal. No meat, waffles, yogurt, other friut, pastries. Typically even a Super 8 would have most of that stuff. I understood the first morning things happen. But all three mornings?? Very friendly staff and clean rooms but i would probably stay someplace else next time because i love a good breakfast in the mornings.

Business

2/10

Poor

30 Jan 2024

Kristine

Not worth one Star

Reserved the room through Hotel.com. Paid for a king-size bed as my hubby is 6’3. Got put in a queen room. Not to my Marriott’s standard by any means. Corporate should visit hotels they are associated with Every now and then. Rust in the tub, and paint peeled off the tub with cracks and chips. Afraid I was going to get lead poisoning! Paint-covered black mold or water damage. Not worth the star rating nor the $140.00 we paid. Don't stay here.

Friends_and_family Family

8/10

Excellent

06 Jan 2024

Jessica

Our stay was generally pretty good. The desk associates were really kind and helpful. I lost my key coming home in the middle of the night and Kim gave me no issues about getting me another one.
I came from Michigan to see my best friend. We sat out on the patio 2 times and chatted and laughed and no one gave us a hard time. I only wish we could have had the heaters or the firepit turned on. It was so cold!
The shower drain in one of the rooms drained very slowly and someone came and fixed it right away.

Leisure Family_with_children

8/10

Excellent

17 Dec 2023

Dawn

Hockey Weekend

Front desk was friendly and kind when we arrived. We had a late check in due to my son’s hockey game. The breakfast wasn’t too bad.

Friends_and_family Family

6/10

Pleasant

24 Aug 2023

Dawn

The property was under construction due to a water main break. Wish we would’ve known that before we arrived and should’ve been a discounted rate because of that.

Leisure Family_with_children

10/10

Exceptional

22 Aug 2023

ryan

Perfect for what i needed....sleep

Business Self

10/10

Exceptional

20 Aug 2023

Charlie

Nice!

It was great! Very nice suite with a full kitchen that we didn’t use because it was a quick trip.

Friends_and_family Friends

4/10

Poor

19 Aug 2023

monica

Not worth the money to stay here

The restroom door wasn’t closing and the soap dispensers didn’t have soap liquids ..if this is the case we would have stayed in super 8 or days inn ,instead of spending $150 for this stay ..despite complaining. No action was taken ..they promised a refund which we didn’t get any acknowledgment

8/10

Excellent

19 Aug 2023

Richard

Staff v friendly and helpful. Room was well appointed but some wall and ceiling cracks diminished the appeal a bit (the hotel does appear to be undergoing rennovation so perhaps my room is on the list). Sink didn't drain well and A/C was very loud (i turned it up to relatively high to stop it coming on too much). Otherwise, actually very comfortable.

Self

10/10

Exceptional

27 May 2023

Chandra

The rooms were spacious and nicely done. It was a mini apartment.

Leisure Family

10/10

Exceptional

21 May 2023

Lindsey

Like the friendly staff. Great breakfast. Decently clean (under renovation). In a good part of town.

Leisure Family_with_children

10/10

Exceptional

18 May 2023

Lisa

The staff was wonderful and pleasant. They left me alone and yet made me feel that they were there for me. I will be back.

Business_and_leisure

4/10

Poor

13 May 2023

Andrew

So disappointed

This hotel does not match the Marriott name. It was very clean and the breakfast was wonderful. The mattress was past it’s prime and did not have a real frame underneath, handles were sticky or falling off. Overall lacking quality workmanship.

Friends_and_family Family

8/10

Excellent

03 May 2023

Ruta

Very nice and clean room. Enjoyed the pool, patio and basketball area. Front desk guy wasn't very informative and a bit slow at getting to the desk in a timely manner. I waited 10 mins to return the basketball before i just ended up leaving it on the desk. I heard him in the back.

Business_and_leisure Family_with_children

4/10

Poor

30 Jan 2023

Tiffani

The bed frame must have been broken; literal seesaw when sitting/laying on bed. Not a good night of rest. Room was clean. Telephone had no cable connecting to phone jack- just for looks I suppose. Master bedroom television had no sound originally. We had to adjust settings to get sound. Kitchen was furnished with items you may need to prepare or eat food. Plenty of lighting. Bathroom toilet paper holder was broken.

Friends_and_family Family

8/10

Excellent

04 Jan 2023

Kevin

Great Long Term Stay!

The employees were all very personable and made us feel at home. The breakfast was good. Unfortunately during the stay, KC received extreme cold weather and pipes burst inside the hotel (although not in our suite). The laundry facility is adequate and is coin operated. We would stay here again.

Friends_and_family Family

8/10

Excellent

14 Oct 2022

Karen

Comfy

Wonderfully quiet room. Beds very comfy.
This suite could use some tlc. Bathroom door handle is in jeopardy of falling off. There is a red warning light on microwave that doesn't turn off. No light working for stove surface. Carpet is stained.
Breakfast and coffee were terrific!

Friends_and_family Family

10/10

Exceptional

13 Sep 2022

Danye

Great stay! Clean, awesome customer service, great room. We can't wait to stay again.

Leisure Partner

4/10

Poor

06 Sep 2022

Chris

I felt it was pretty run down. You could see the wear and tear. Floors uneven. Bed was good though. Needs some renovation and updates. Craftsmanship could of been better.

10/10

Exceptional

18 Aug 2022

barry

Very clean and convenient for me.

Business

10/10

Exceptional

27 Jul 2022

Diane

Everything

Leisure Self

10/10

Exceptional

25 Jul 2022

Bernadette

Absolutely amaxing. My room was so frikin awesome. The workers were absolutely awesome, polite , kind, helpful and just frikin awesome. Room clean with full kitchen. I felt like I had a apartment. It was amazing. I will always look for Residence Inn my Marriot on every trip from here on out. Loved it!!!

Business

10/10

Exceptional

24 Jul 2022

Michael

Everything was great.

Friends_and_family Family

2/10

Poor

18 Apr 2022

Joseph

Run down hotel

I provided management two lists comprised of 8 issues with my room. From a leaking kitchen faucet to a bathroom door that didn’t close all the way because it rubbed on the floor. Three items were addressed. All others were ignored.
When I filed an online complaint with Marriott, the general manager claimed the other issues were not addressed because her and her staff feared “another incident”. The first “incident” she claimed was that I stormed off shouting and slamming doors. This was a false statement and a dishonest approach for the GM. I would like someone to explain to me how you can slam an automatic door on a damper hinge. You can’t. It was a lie by the GM to cover herself for not addressing all the issues reported.
Overall, the hotel is in need of refurbish along with all the other Residence Inns. Marriott needs to invest money if they wish to keep clientele.

Business

10/10

Exceptional

24 Mar 2022

Verified traveler

The suite was lovely. I honestly wish my trip was a bit longer so that I could have enjoyed it more.

Business

8/10

Excellent

17 Mar 2022

Shannon

Last Minute

Stay was last minute but pleasantly surprised by the room set up and staff was EXTREMELY friendly!

Business

4/10

Poor

15 Feb 2022

Amber

I stayed in room 303 in the suite. The door that separated the room from the tv and kitchenette area was extremely hard to close! I had to force it close and it slammed really hard and loud! Now inside the bedroom area the vent on the wall next to the TV WAS NASTY! It looked like a dark liquid was spilled on it some time ago and it was just left there. The carpet had debris on it; rubber bands and food, and lastly the tub and around the back of the toilet was not clean. I always carry Lysol with me so I cleaned it myself! This was the first time I had an experience with the MARRIOTT that was sub par and I will not be returning to that location again!!! 3 out of 10 but, I will say my check in experience was great.

Business_and_leisure Family

10/10

Exceptional

11 Feb 2022

Jennifer

I loved that there was a full kitchen in our room. It makes it so much easier when traveling with little ones. The sofa bed wasn’t that great for my daughter unfortunately, she is extremely tall and had to lay at an angle and the mattress was super thin and uncomfortable. Everything else was great!

Leisure Family

8/10

Excellent

03 Jan 2022

MICHELLE

Decent breakfast. They even had oat milk available by request.

Leisure Family

8/10

Excellent

06 Oct 2021

Natasha

The staff is friendly and the rooms are very spacious and quiet. I also loved the services on the tv. My only complaint is the hallway on the 2nd floor had a very strong dog urine smell. Otherwise, our stay was wonderful.

Leisure Family_with_children