Name: Port Inn Kennebunk, Ascend Hotel Collection
Address: 55 York Street, Kennebunk, 04043, US

10/10

Exceptional

19 Jul 2026

Chris

Clean room. Clean property. Close to town

Partner

10/10

Exceptional

18 Jul 2026

Kimberly

Clean, spacious rooms! Perfect place to stay with so much to do in the area

Friends

4/10

Poor

17 Jul 2026

Jeff

I found the room to be very humid, very oppressive; very similar to sleeping in one's basement. I ran the fan (and the AC) all night to make the room bearable. Not surprisingly there were signs of mold in the bathroom.

Also, it was hard to find an electric outlet that was working.

Partner

10/10

Exceptional

17 Jul 2026

Thomas E

A great place to spend a few days. Close to downtown Kennebunkport and very close to stores in Kennebunk. The family that runs the hotel were very kind, helpful and professional.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Elizabeth

Clean room great staff

Family

8/10

Excellent

14 Jul 2026

Randy

Very nice stay for 3 nights and 4 days in July 2026

Partner

2/10

Poor

12 Jul 2026

Jin Joo

Our stay was extremely disappointing. The room was clearly not cleaned properly. We found hair on both the bed and in the bathtub. One of the small disposable bottles in the bathroom was already open and only half full. One of the towels was still wet, which made us question whether it had been replaced. The chair was heavily stained and filthy, it looked like it should have been thrown away.

Because of the poor cleanliness, we were unable to sleep comfortably. To make matters worse, we couldn't connect to the WiFi because contrary from the instruction, it was asking for password. We arrived late, and there were no staff available to assist us or move us to another room.

Overall, this stay was a complete waste of money. The room was totally unacceptable.

Partner

6/10

Pleasant

09 Jul 2026

Silja

The room was not cleaned even after requesting

Family_with_children

10/10

Exceptional

07 Jul 2026

Kendra

This was mine and my husband‘s first time staying at this property.We stayed three nights in the main building and two nights in the other building and these were two different experiences. The first three days in the main building were cozy and very New England like and the second building we got a water view, which was absolutely amazing. This is very much a family oriented hotel we were surprised at the amount of kids ( we purposely did not bring our kids) but it didn’t take away from our romantic getaway and we will be back! The highlight was the amazing breakfast buffet! Thank you to the staff for making our stay great!

Partner

10/10

Exceptional

07 Jul 2026

Lacey

This location was very clean, and the rooms were very spacious.

Partner

4/10

Poor

07 Jul 2026

Beth

We were disappointed in our stay at the hotel. The room was old and the bathroom door did not close. The biggest problem were our pillows. They smelled of mildew and kept us awake on our second night. The breakfast and pool were very good but I would not recommend this \"resort\".

Partner

8/10

Excellent

03 Jul 2026

Robert

Comfortable stay. Skip the breakfast

Partner

10/10

Exceptional

01 Jul 2026

ROBERT

Room was clean and staff was helpful

Family_with_children

6/10

Pleasant

28 Jun 2026

Joseph J

Basic, nothing super , but was clean. And had charges for early check in

Partner

6/10

Pleasant

28 Jun 2026

Glenn

Quite noisy since we had a ground floor room with a family with young kids above us .
They were running around from 5am and its a wooden floor/ceiling.

I would put families on the lower floors.

Partner

6/10

Pleasant

26 Jun 2026

Monique

The location was close to Kennebunkport, Ogunquit and other nice areas to visit. Small breakfast included but was served at 8:00 am during weekdays, a little late for my taste. The hôtel was ok but nothing fancy as well as was the room but could use a little TLC like a fresh coat of paint would be nice. However the room was big with plenty of space and comfortable Queen beds.

Partner

10/10

Exceptional

24 Jun 2026

Kathy

This was an excellent hotel! The only thing I would say was not good was the pool was cold.:)

10/10

Exceptional

23 Jun 2026

Kristen

This was our 4th year starting the summer off with a trip to Kennebunk and a stay at the Port inn and Suites. As always the staff was friendly and helpful. The grounds were clean and well kept. We like the coffee and light breakfast items in the morning and the flavored water out in the lobby is such a nice touch. I loved the strawberry/blueberry water! The pool was super clean and well maintained. Another wonderful stay. I highly recommend this hotel to anyone looking to stay in the area.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Susan

The room and the property were very beautiful. The bed was incredibly comfortable. I enjoyed having breakfast out on the porch. Everything was clean and fresh.

Partner

6/10

Pleasant

12 Jun 2026

Anne

The beds and towels were nice and clean… however
1 - 100% of the outlets in the room were so worn, a charging block fell out, so there was no way to charge our phones throughout the night
2 - the air stopped working in the night and miraculously started working around 7am…. So I don’t know if they put a timer on it to save money, or what, but it made for a miserable nights sleep.
3 - no light over the sink / mirror…. When someone was showering with the door shut, the other person has to put makeup on in the pure dark
4 - breakfast doesn’t open until 8… which is just lazy.
5 - the paint job looked to be done by a 10 yr old. Paint all over the cabinets, outlets, door knobs…. And I don’t mean slight misses…. Huge globs of paint everywhere. The reason this matters is because it showed me that the owners do not care about details…. Which is also obvious from the lack of maintenance on the outlets.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

James

Location

Partner

10/10

Exceptional

30 May 2026

Michael

This place is really clean and nice. Well maintained!

10/10

Exceptional

20 May 2026

Diane E.

The staff was very helpful and informative on check-in. They placed us on the first floor which was needed for my traveling companion and our dog. The steps to the parking area felt a little unstable.

We would stay here again.

Pet

10/10

Exceptional

18 May 2026

Lisa A

The breakfast was disappointing! Just eggs, no bacon or sausage! No milk for my tea! The pool wasn't open yet!

Partner

8/10

Excellent

10 May 2026

Toni

Property was clean, staff was very friendly. Negative was the soft uncomfortable beds and limited continental breakfast

4/10

Poor

06 May 2026

Melanie

The property was old and needs a big update! There was no option to even purchase a bottle of water, shelves by bathroom sink were very very dirty, the floor didn't feel clean, found a small bug in the bed.... not sure what it was.

Friends

6/10

Pleasant

17 Apr 2026

Michelle

Was a bad continental breakfast as cheap as you can get, bedding was thin and bed not that comfortable. Shower was meh. Staff was very nice and still a cute cozy place to stay. Very simple

Friends

6/10

Pleasant

13 Apr 2026

Mark

Breakfast was very minimal.
Sheets were old.
Renovations were not done well.

Family

6/10

Pleasant

12 Apr 2026

Rebecca

Check in was great, very helpful staff. Hotel pretty dated and worn. Heater was pretty loud and kept me awake most of the night. I had to leave before breakfast service started at 8am, made coffee in my room. Had to clean the inside of coffeemaker before use. Pretty dirty. I guess you get what you pay for here, would probably not stay again.

Self

8/10

Excellent

08 Apr 2026

Paul

Good clean room. Excellent staff. Reasonable rates

Self

8/10

Excellent

22 Mar 2026

Judith

Room was clean and comfortable. All expected amenities were provided and adequate. The continental breakfast was sparse - no fruit, cereal yogurt, etc. - perhaps because this is the low season. Staff were polite and friendly.

Partner

6/10

Pleasant

10 Mar 2026

Tamara

Pet friendly, but with the snow there was no area for our dog.
The hotel needs a remodel. We had issues with our bill.Breakfast could have a few more items.

Pet

10/10

Exceptional

21 Feb 2026

Michelle

It was an unexpected stay, late at night due to a terrible snowstorm but it was really nice. Just keep in mind the lobby closed at 8pm so make arrangements if you’re going to be late. And Not much of anything for a continental breakfast. But the room was nice, clean and comfortable.

6/10

Pleasant

15 Feb 2026

Allison

Hole in the wall in the bathroom where TP dispenser should have been. TV remote issues.

Leisure Family

4/10

Poor

18 Jan 2026

Denise

Breakfast was just bread, bagels and some fresh fruit. It would have been nice to have yogurt or hard boiled eggs. Some protein.
Room was ok and I appreciated being able to have our dog there. Nice spot next to the building for dog walks

Leisure Pet

10/10

Exceptional

29 Dec 2025

Michael

Staff was super friendly and accommodating. Room was clean and warm (it was super cold outside)!

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

Lisa A

The room was clean. The breakfast was great! The front desk clerk was very friendly and helpful!

Partner

10/10

Exceptional

15 Dec 2025

Anne

Nice clean conveniently located

Partner

8/10

Excellent

14 Dec 2025

Angela

Room was clean, staff were helpful and friendly, heater made a lot of noise and toilet was running but quaint little inn, comfortable bed and breakfast included.

Leisure Partner

6/10

Pleasant

14 Dec 2025

Nancy

Extremely limited breakfast for winter travelers. The bagels were very stale, bread for toast very stale. Fruit looked old. Had to request creamer for coffee.

Leisure Family

10/10

Exceptional

12 Dec 2025

Felice

Yes very satisfied

Leisure Family

10/10

Exceptional

12 Dec 2025

Alicia

Overall great experience, perfect for an affordable place near town

Business Partner

8/10

Excellent

08 Dec 2025

Jason

The room and shower were clean. The continental breakfast was ok - nothing special. However, since we stayed during the winter, the fact that they still had a continental breakfast was a plus! I would definitely stay here again.

Leisure Friends

8/10

Excellent

07 Dec 2025

Suan

Room was clean and lobby was beautifully decorated for the holidays. Cooks making breakfast came out to put fresh food out and greeted us in the morning.

10/10

Exceptional

03 Dec 2025

Vicki

Clean rooms. Friendly staff. The cleared snow from parking lot quickly after storm.

Business

10/10

Exceptional

24 Nov 2025

Matthew

The hotel is consistently a great place to stay. We stay there at least 2 long vacations a year.

Self

4/10

Poor

23 Nov 2025

Jade

The room smelled like mildew. The beds were the most uncomfortable. If carpet wasn’t so disgusting, I would have slept on floor. The headboard was covered in handprints from you know what? . The tub was filled with black mold and mildew and the shower curtain was filthy. They were doing construction until late in the evening and doors are left open along the entire building. Nothing covered to protect furniture. The housekeeping came twice in five days and left dirty towels. I spent 5 nights in misery. Whoever gave this place wonderful was obviously not into cleanliness or comfort. The breakfast wasn’t served until 730, so I never saw it. The only good part was the check in. The man was very nice. This place needs a complete overhaul. Obviously, they are doing that, but that should have been disclosed. We work very early to very late and listening to saws was not what I signed up for. Neither was this dump! But lesson learned. The location was ideal for what we came for. Rest was not one of them. My back hasn’t been the same since.

Business

6/10

Pleasant

08 Nov 2025

Karen

Staff was friendly. Room was ok. Toilet ran off and on all night.

Leisure Pet

6/10

Pleasant

04 Nov 2025

Sarah

No ocean near the hotel. Breakfast was fine

Partner

6/10

Pleasant

02 Nov 2025

Cheryl

The room was very dated and bathroom had chipped paint and also old. Staff was courteous

Business_and_leisure Partner

10/10

Exceptional

30 Oct 2025

Danielle

Fantastic!

10/10

Exceptional

28 Oct 2025

joanne

Gorgeous hotel.Huge rooms with a microwave. Hotel was close to the central areas.Free parking. Breakfast was good but there early as the food runs out later.

Partner

8/10

Excellent

28 Oct 2025

Anat

Coffee apples yugort low fat

Leisure

6/10

Pleasant

26 Oct 2025

Laurie

$ 10 a day for “ amenities” when asked what they were. “ in room coffe maker and WiFi”. WHAT !! Standard everywhere else,and the WiFi was terrible wouldn’t stay connected for longer than 10 min and when it was only one bar . I think that fee is obsurd!

10/10

Exceptional

25 Oct 2025

Mim

Clean, convenient motel. Staff is nice and helpful. My only complaint is there $35 pet fee per day. Most places charge a pet fee for your stay.

Friends_and_family Friends

8/10

Excellent

18 Oct 2025

LOUIS

The breakfast was nothing special but more that adequate.
The motel is nestled in away from the road and wooded with a nice lawn. Very friendly staff. The room was clean with superior beds and more towels and linen than needed. Real coffee mugs and real glasses besides the paper and plastic ones.
But the #1 great thing here is complimentary EV charging for guests. We rented an EV in Boston and it was so nice not to be at one of those public charging stations in a shopping center with the cold or rain.

10/10

Exceptional

17 Oct 2025

Jennifer

Great stay here! Fabulous location and value!

Leisure Family

6/10

Pleasant

17 Oct 2025

Thomas

The room could have been cleaner. Cobwebs and small spiders along ceiling. Sheets were not fresh smelling. Only had coffee and muffins, both were adequate. Nothing special.

Leisure Partner

8/10

Excellent

14 Oct 2025

Richard

Great staff. Good Location. comfortable beds.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Dena

Nice stay. Comfortable room. Good parking.

8/10

Excellent

13 Oct 2025

Wilma

Front desk staff was professional and very kind

Leisure Family

10/10

Exceptional

13 Oct 2025

Kenneth

Nice place. Very quaint and pretty. Good choice for a short stay.

10/10

Exceptional

11 Oct 2025

Allison

Very pet friendly, beach passes available to check out. Went with my dog for his last trip to the beach before he had to be put down and the staff helped me make it a great trip.

Self

8/10

Excellent

08 Oct 2025

Julie

Lovely clean room with comfortable beds. Breakfast was acceptable - staff constantly cleaning and topping up the various options.

Leisure Partner

6/10

Pleasant

07 Oct 2025

Claudia

The hotel will do for a night or two. May be in the summer when the pool is open, it offers more amenities. It was basic & was fine for 1 night.

Leisure Family_with_children

8/10

Excellent

06 Oct 2025

CHERYL

Quick and courteous checkin. Room is clean and comfortable.

Leisure Partner

8/10

Excellent

06 Oct 2025

JANIS

Quiet, clean and staff friendly.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Debra

Loved Kennebunkport- hotel was easy accessible. Comfortable beds,

Friends_and_family Friends

10/10

Exceptional

05 Oct 2025

Robert

Good location easy access to Kennebunk and Kennebunkport

Leisure Partner

6/10

Pleasant

05 Oct 2025

Kim russomanno

The place was clean but dated. TV went out but they were only a phone call away and it was replaced within 30 minutes. The staff was very friendly

Leisure Partner

10/10

Exceptional

03 Oct 2025

Lourdes

Good night’s sleep.

The hotel is located in a nice residential area. Very well maintained. I found the room, bed, and room very accommodating. The breakfast provided was above average with eggs, bacon, yogurt, muffins, etc. Would definitely stay here again if in that area.

Friends_and_family Friends

10/10

Exceptional

02 Oct 2025

Robert

Didn’t use

Leisure Family

6/10

Pleasant

30 Sep 2025

Loretta

The staff was accommodating and the location convenient. The odor-air freshener in the room was overpowering and saw cobwebs on lamp shades and near bed frame. Great potential but time for a refresh.

Leisure

10/10

Exceptional

30 Sep 2025

Paul

This is one hotel that you don’t have to worry about. We cannot wait to stay here again.

Leisure Family

8/10

Excellent

27 Sep 2025

Pamela

We stayed two nights in Kennebunk at Port Inn and Suites. The condition of our room was disappointing. The carpet was filthy and there were at least 7 spiders all around the ceiling in our room (and more in the bathroom). In addition, the wood trim around the bathroom door looked as if a dog was left in there and tried to scratch his way out.
On the brighter side, they did offer a nice continental breakfast and a nice area to eat.
The pool looked nice and was still open, but we did not utilize it because it was a bit cool outside.

10/10

Exceptional

26 Sep 2025

Thomas

Have been staying there for several years now and they are always welcoming and very accommodating.

4/10

Poor

24 Sep 2025

Michele

There were several corners of the bathroom that were moldy. We requested a daily refresh and the room was never vacuumed. We stayed here several years ago and had a wonderful time. Very disappointed with current condition of the rooms. We're not very hard people to please but we won't be returning.

Leisure Family

6/10

Pleasant

23 Sep 2025

Michel

I picked this hotel because it was close to downtown Kennebunk. We only stayed one night. We arrived in our room which is a decent size and found dirty dishes in the sink and some sort of food on the floor in front of kitchen counter. The room had carpeting on the floor that did not seem to have been washed in quite a while. Complimentary Breakfast is served from 7:00 - 10:00 am but when we arrived at 9:30 there was no more hot food left (Bacon, eggs and hashbrowns). The other food options were the normal items like bagels, muffins, Cheerios and Fruitloops. A few healthier choices would be nice. The staff was friendly.

6/10

Pleasant

21 Sep 2025

Travis

For goodness sake. Don’t clean EVERYTHING with Fabuloso! it reeks!! What’s wrong with good old soap and water??

Business Partner

10/10

Exceptional

18 Sep 2025

marianne

Clean, quiet, nice continental breakfast included. Polite staff.

Leisure Friends

8/10

Excellent

15 Sep 2025

Deb

Extra charge

On the Hotel.com website it stated my total costs including taxes for Port Inn and Suites Kennebunk however, when I checked in at the front desk I was charged an extra $10 which was a “Fee” that they charge! What’s up?

Partner

10/10

Exceptional

14 Sep 2025

Robert

Great property and breakfast

Leisure Partner

10/10

Exceptional

14 Sep 2025

Patricia

Very nice, not far from shopping.

10/10

Exceptional

11 Sep 2025

Cheryl

Wonderful property and staff.

Leisure Family

10/10

Exceptional

10 Sep 2025

David

Exceeded our expectations!! Room was clean and quiet. Short drive to Kennebunkport

10/10

Exceptional

10 Sep 2025

monte

Nice property and staff was great

6/10

Pleasant

09 Sep 2025

Joyce

Fall visit

The hotel room floor was very weak and tiles edges were sticking up and could catch your showing walking in the room.

Partner

10/10

Exceptional

09 Sep 2025

Janet

The location was perfect for us and we loved the amenities! We had a wonderful vacation.

Leisure Friends

10/10

Exceptional

09 Sep 2025

Kathleen

Loved the room. Good pool. Staff was great.

Leisure Family

8/10

Excellent

05 Sep 2025

Maura

Beds were comfy.. sheets were soft… room was very clean
Rooms had a refrigerator and microwave
Great water pressure in the shower!

Leisure Friends

10/10

Exceptional

04 Sep 2025

James

Second time staying here. Great location. Great property. Friendly staff.

Leisure Partner

8/10

Excellent

04 Sep 2025

Thomas

overall a good place to stay continental breakfast was very good

Leisure Partner

8/10

Excellent

02 Sep 2025

Johann

Room was nice but if you have a 2-burner stove and a microwave and kitchen necessities, why would you have not supplied things like dish soap to wash the things you use nor do you have any paper towels or hand towels to dry things.
We checked in to the hotel we noticed that the door was left open from when the cleaning people finished.
I told the front desk and the lady there did not seem to be concerned about it.

Leisure Pet

4/10

Poor

01 Sep 2025

Shane

Old fixtures. Has not been remodeled in forever it looks like.

Leisure Family

8/10

Excellent

29 Aug 2025

ALEX

It's great that they offer options for a keto breakfast with nice cheese omelette, scrambled eggs and bacon. The outdoor/ porch breakfast area is nice. In addition the complementary beach passes will save you $30 a day parking at Kennebunkport beaches. I traveled on my motorcycle and was able to park it a few feet from my door. I will diffinetly stay here again when visiting Gooches beach which is one of the best in Maine next summer. Good work.

Leisure Self

10/10

Exceptional

28 Aug 2025

Ana

Basic, clean, very friendly staff

Leisure Friends

10/10

Exceptional

28 Aug 2025

Adam

What a cute place. Everyone seemed very nice and they even gave my dog A cute goodie bag. He loved the treats and cute bowl.

6/10

Pleasant

24 Aug 2025

Olga

Nice but neglected

This property is clean but it has issues that have been ignored. Our bathroom had water damage and mold on the ceiling.
The breakfast was inedible, precooked eggs, greasy bacon and potato patties.
A continental breakfast of local breads, fruit and coffee would be a huge improvement.

Partner

8/10

Excellent

21 Aug 2025

Ed

Clean room. Good location. Good price for Kennebunk in the summer.

10/10

Exceptional

20 Aug 2025

Frederick

Great value plus clean, etc.

Leisure