Name: Eurostars Gran Vía
Address: Calle Gran Via De Colon, 20, Granada, 18001, ES

8/10

Excellent

17 Jul 2026

Ruma

Great location, lovely staff

Self

10/10

Exceptional

02 Jul 2026

Cristina

The hotel staff were very friendly and always willing to help us with everything we needed. The location was excellent, and the hotel itself was very modern and well maintained. We really enjoyed our stay.

8/10

Excellent

10 Jun 2026

Ali

The staff were very helpful and courteous.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Walid

Clean room. Excellent location. Very close cars park

10/10

Exceptional

31 May 2026

Melissa

Great place to stay in the heart of Granada! Location is perfect, on main Gran Via across from cathedral and loads of shops and restaurants. Room was really nice, bed super comfy and clean, nice bathroom and amenities. Coffee and tea maker in room. Staff very nice and helpful.

Partner

8/10

Excellent

29 May 2026

Ronald

Very friendly and helpful staff and great location. Great room amenities with coffee and tea provisions.

Lots of selection for the breakfast buffet but its pricier than normal. Its like the price for a dinner entree.

It could have been a perfect hotel but the shower stall is leaking....the bathroom floor gets wet. The half door of the tub also results in the bathroom floor getting wet. And theres not enough towels to dry the floor.

This is actually a safety hazard as guests could slip on the wet floor.

I don't understand why European hotels are designed this way. It results in a mess in the bathroom.

Family

10/10

Exceptional

29 May 2026

Rod

Good hotel to stay centrally, comfortable spotless rooms, breakfast choices good, excellent views fro the terrace bar, rooms cleaned spotless.

Self

10/10

Exceptional

28 May 2026

Steven

Central to Granada Cathedral and shopping area.

Partner

10/10

Exceptional

17 May 2026

Mireille

Well located
Staff service excellent

8/10

Excellent

16 May 2026

Joseph

Breakfast is tremendous but 20 euro. Hotel was immaculately clean and terrific location.

6/10

Pleasant

16 May 2026

Raul

Exit light for the room was bright and room was not dark, the noise from the street was loud at nighttime. Ned was not very comfortable.
On a good note the hotel was located close to all attractions and restaurants.

Family

10/10

Exceptional

12 May 2026

Alireza

perfect stress free staying, I wish rooftop would be open late night

Self

4/10

Poor

10 May 2026

sean c.

The location is great. Getting to the parking structure is difficult due to one way streets. Hotel staff was great but said the hotel was booked and they could not switch us to a better room even tho we had several issues with our room. The bed took up most of the space in the room so there was little area to move around. Tub was clogged and did not drain. Shower leaked onto floor in WC. The body soap and shampoo bottles were nearly empty and ran out during our 7 night stay and when we asked for refills they were also almost empty and ran out. One of the toilet flushes did not work. Some overhead lights did not work. Thermostat did not work. The carpet had several stains and did not look clean. There is a lot of street noise and we were woken up several times by people yelling in the street. And on the day we reserved the “spa” no one was there, most of the lights were off so it was difficult to see, there was something we could not identify on the bottom of the pool (because it was so dark) and there was a roach in the steam room. This was one of our worst hotel experiences.

Partner

10/10

Exceptional

18 Apr 2026

Simona

Lovely hotel
Very convenient for the touristic parts

Self

10/10

Exceptional

16 Apr 2026

Lucio

Very nice hotel, beautiful rooms, convenient location.

Partner

10/10

Exceptional

07 Apr 2026

Hisham

Travelled with family and this hotel is great. Close to many halal food places and other good restaurants. Alhambra is 25 minutes walk up there and around 18 minutes to come down.
Great location and great hotel!

Family_with_children

10/10

Exceptional

26 Mar 2026

FARZANA

It’s a nice boutique hotel but the bed, en-suite & the amenities are not the best. The spa are was dark & unmanned. The staff only show you how to use the massage shower. No physical staff member is present on site & the only cold & hot massage shower available. Terrace is mostly closed during our stay. The bed & the pillowed were well below standard & the en-suites were

10/10

Exceptional

17 Mar 2026

cheryl

Staff very helpful, clean, in a great area of Granada

Partner

10/10

Exceptional

27 Feb 2026

Kay Linda

Staff were lovely. Location was excellent. Restaurant food and staff fabulous.

A couple of minor maintenance issues in room.

Friends

10/10

Exceptional

15 Feb 2026

Rene

Great location, great staff, beautiful hotel and the restaurant down stairs was probably the best food we ate in Spain. Highly recommend Eurostar !

Friends_and_family Family

6/10

Pleasant

20 Jan 2026

Dean

Staff were impeccable, very helpful and a credit to the company . The room however was a major disappointment, the ceiling in bathroom flaking and in need of repair , the view from balcony was obstructed by a large yellow crane , bathroom window opened onto a storage room of Hoovers and zero WiFi signal . Not the experience we expected from a 5 star .

10/10

Exceptional

09 Jan 2026

Sarah

The view and the amenities were great!

Leisure Self

10/10

Exceptional

05 Jan 2026

Toha

Loved it! Great location and Manuel was amazing at the front desk.

Leisure Family

2/10

Poor

03 Jan 2026

Alan

The noise levels in the rooms from the street are a disgrace. You will not sleep at this hotel. Be warned. Also, bathroom doors are illogical at best - you need to move a door to close another door. AVOID!

8/10

Excellent

22 Dec 2025

Marcus

This was a good, but not great, hotel stay. The positives is its location (very close to everything and the train) and relatively good rooms and good service.

The not-so-good - this is not a 5-star hotel by any stretch of the imagination. It is a solid 4-star hotel at a nice price. The bathrooms were quite weird organized. Check in was weird as they did not have a room ready until 10 minutes after the official check in time (never had that happen before). Finally, this hotel is on a busy street and if you get a room on that side of the building, it may end up being loud.

Partner

10/10

Exceptional

14 Dec 2025

Maria Ximena

Great

10/10

Exceptional

09 Dec 2025

Lin

Excellent

8/10

Excellent

08 Dec 2025

Wade

Stayed for a few

Self

8/10

Excellent

08 Dec 2025

Mark

All great but a little tired

Leisure Partner

6/10

Pleasant

04 Dec 2025

Robert

Ok hotel. No noise dampening...could hear every street noise despite thick windows/doors. Also strange smell in bathroom that was just noxious and persistent. No AC available in room in Dec. They brought us a fan which worked great and also drowned out the street noise. Staff were supportive and helpful. Had parking available thru another hotel nearby so that was helpful. Plenty of great food nearby. Not sure we could recommend this hotel for your stay in Granada.

Leisure Partner

8/10

Excellent

01 Dec 2025

Valeria

Good location but a little noisy.

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Rafael

Muy buena la atención del equipo del hotel!

Leisure Partner

10/10

Exceptional

13 Oct 2025

John

Great location friendly and helpful staff

Leisure Partner

8/10

Excellent

09 Oct 2025

Tanya

I stayed at Eurostar Sevilla right before this and they had coffee maker with pods which was very convenient early in the morning before going out. Eurostar Granada had smaller rooms, tired lobby furniture and no coffee machine. Location was very good and beautiful balconies.

10/10

Exceptional

05 Oct 2025

Angel

Excelente servicio y atención de primera

Business Family

10/10

Exceptional

26 Sep 2025

Alvaro

Great location. Easy walk to train, downtown, Alhambra, Albaicin, cathedral, shopping and restaurants. Easily find a cab or a bus. Only thing I didn’t like as much, was the tight shower and door leaked under the sink (poor design). Otherwise room was ample, clean and comfortable

Leisure Self

10/10

Exceptional

07 Aug 2025

Vivian

It was just an excellent experience and I’ll be back in a few months with my family again.

Leisure

8/10

Excellent

31 Jul 2025

Harry

Hotel staff at reception and at the breakfast restaurant were really helpful

Leisure Family

6/10

Pleasant

09 Jul 2025

Carmen

Check in was easy and staff was helpful in parking our car.
The room design , specially bathroom design was not practical. The doors were bumping into each other and the floor of the added standing shower was unstable. Very unpleasant shower experience!

Leisure Partner

10/10

Exceptional

08 Jul 2025

Jose

It was very well located, near many points of interest or walking distance to multiple transportation options and restaurants, there is also a supermarket nearby. But the most amazing thing was the staff attention to details, how they were always available to address our questions of provide orientation / suggestions, great job guys, thanks. We'll be back and recommend to friends & family

Leisure Partner

10/10

Exceptional

25 Jun 2025

Aqeel

Staff were lovely and helpful. Very clean and peaceful hotel.

Leisure Partner

6/10

Pleasant

24 May 2025

Vicki

The staff were fabulous and went out of their way to assist. The breakfast was great. However, my room was dark and gloomy at all times, overlooked a dirty narrow laneway, the air conditioning didn’t appear to work and my room was cold. The carpets in the public area leading to my room were dirty. I was so disappointed by this hotel. At most, 2 stars

6/10

Pleasant

22 May 2025

Curtis

So so in Granada

The place is okay but I paid extra for a view of the Alhambra and was told that none were available. But I didn’t get reimbursed. Also some of the services like air conditioning and coffee maker didn’t work.

Business

10/10

Exceptional

15 May 2025

Raul

Me encanta el hotel. Super elegante y cerca de todo. ¡Claudia en front desk es la mejor!

Business_and_leisure Family

8/10

Excellent

12 May 2025

Lamis

Great location near Bib Ramblas, a very hip and fun are. Also very close to the Moorish section of the old town. Would have rated higher except the bathroom configuration caused the glass doors to collide and there was a noxious sewage odor emanating from the drains. The staff addressed the odor quickly once we mentioned the issue.

Leisure Partner

10/10

Exceptional

10 May 2025

colin

Fantastic location

10/10

Exceptional

09 May 2025

Jasmine

What a wonderful location!!

Leisure Family

6/10

Pleasant

07 May 2025

Eliana

They have a very poor shower condition and the room was noisy because it face a avenue street. I asked them to fix the room because the floor got wet from the poor condition of the shower and they didn’t do anything at all. They should put hanger for towels near the shower. Not my best experience. Didn’t got room upgraded for gold member.

Business_and_leisure Friends

10/10

Exceptional

04 May 2025

Verified traveler

Good location of hotel near sights and dining options. Large room, a bit dated and dark but comfortable. Pleasant, helpful staff.

Self

10/10

Exceptional

01 May 2025

Rebecca

Great location, excellent service !

Partner

10/10

Exceptional

21 Apr 2025

Richard

Great hotel, with an excellent specialist restaurant that served maybe the best sole we've had for a long time. The staff are terrific- proud of their hotel, knowedegeable and a pleasure to deal with. Hotel very central, easy access to all that Granada has to offer. Recommend them highly.

Leisure Partner

4/10

Poor

16 Apr 2025

Sandra

Not a 4 star experience

Very dark room as it was facing directly into another building which was very close. Sink in room and bathroom had a set of deadly glass doors which needed to be opened one at a time. AC was still set to heat when it was 25c and had to be reset by front desk. Cobwebs in room and remote TV control out of battery. Breakfast very average.parking is €28 per day and down the road and very tight garage for mid size car

Friends_and_family Family

10/10

Exceptional

13 Apr 2025

Adam

Great location and service.

8/10

Excellent

09 Apr 2025

Paul

Clean and convenient but nothing special

Room was fine though a little small don’t think I ever had bed so close to door. We were in alleyway on1st floor (hotels.com special?) which you got some noise at night but not much. Bathroom is bizarre: sink in common area, then open door to narrow passage with 2 doors on left (toilet then shower) and bathtub at end. Nearby cathedral. Roof bar was nice with great views, bartender and vibe nice. Marriott nearby is nicer. When checking in staff was more interested with guest brought over by travel agent because his booking at other hotel was lost.

Partner

10/10

Exceptional

08 Apr 2025

Nancy

Great location and amazing view of the Alhambra from the rooftop terrace

Leisure Partner

10/10

Exceptional

06 Apr 2025

Jordan

The staff and location were great! We were close to all the good restaurants and points of interest. When we first arrived the staff showed us on a paper map where everything of our interest was in the area, we really appreciated that. The room had two showers which was a little weird but overall the room was really nice, clean and comfortable.

Leisure Partner

10/10

Exceptional

04 Apr 2025

Rana

Good place to stay at clean, friendly close to a lot of shopping areas

Leisure

10/10

Exceptional

02 Apr 2025

Verified traveler

Excellent hotel in good location

This hotel is very comfortable and well run. The staff was particularly helpful with information on local events and sights. The hotel is located near the Cathedral and the Albaicien and Alhambra.

Partner

10/10

Exceptional

27 Mar 2025

Alun

Very friendly and helpful staff. Great rooftop bar with a view of the cathedral and the Alhambra. Spacious and comfortable room albeit a little noisy as facing the main road. Convenient parking across the road with a discounted rate for hotel guests.

Leisure Partner

8/10

Excellent

27 Mar 2025

Clay

Great location, 4 stars (not 5)

The good: Excellent location, good service, convenient to everything Centro. However, not a true 5-star property when compared to comparables elsewhere around Spain. Oddly situated bathroom layout, somewhat tired furniture, and no bar or quality public relaxation space to meet others. Staff was bi-lingual, helpful, and courteous though, and for the price it was a very good option. Should just be rated as 4 stars instead of 5.

Self

10/10

Exceptional

22 Mar 2025

Ankita

Lovely hotel, very comfortable rooms, nice rooftop with a view of the Alhambra, front desk staff is very friendly and helpful - they proactively helped us map out the city, gave recommendations and helped us get some reservations. Location is very central, parking doesn’t get more convenient than this and overall a very comfortable stay in Granada.

Leisure Partner

8/10

Excellent

15 Mar 2025

Thomas

The hotel sent an email in advance explaining the options of parking and how to get there. This was indeed helpful. The staff at the reception were exceedingly polite and helpful. Unfortunately, our room overlooked the Main Street, and the noise at night was disturbing and made for an interrupted sleep. That is my only criticism of this otherwise excellent hotel.

Leisure Family

10/10

Exceptional

14 Mar 2025

Henrik

Very good location, Amazing front desk staff, they are extremely friendly and helpful,

Leisure Self

10/10

Exceptional

22 Feb 2025

Colleen La

Centrally located

Leisure Partner

10/10

Exceptional

22 Feb 2025

Doug

The hotel was centrally located, just 2 blocks from the cathedral. The staff was terrific, going above and beyond to make us feel welcome. We opted for one of the corner rooms which was Hollywood plush! Dusk drinks at the rooftop bar were magical.

Two knocks: 1 the Gran Via is a busy street and is noisy off and on throughout the night with deliveres and speeders. 2. The bathroom design is a mess with plate glass doors banging into each other and a raised shower with a shallow drain pan that flooded the floor.

The stay was great but for my light sleeping wife we would not stay on the Gran Via again.

Leisure Family

10/10

Exceptional

15 Feb 2025

Miguel

Centric

Leisure Partner

10/10

Exceptional

08 Feb 2025

Peter

Very nice hotel, art deco style, exceptionally clean and safe. Very professional staff in all areas of the hotel.walking distance to all historic sights.

Leisure Partner

10/10

Exceptional

21 Jan 2025

Verified traveler

Great place,to stay in Granada

Beautiful hotel, very centrally located. Super helpful staff, ready to honour every request and answer every question.
Comfortable rooms, quiet place.
Highly recommended

Partner

10/10

Exceptional

08 Jan 2025

Miguel

Great hotel, loved the spa and the breakfast options.

Leisure Friends

10/10

Exceptional

29 Dec 2024

Mariola

We loved our stay at Eurostars Gran Via! The rooms were comfortable, the location is incredibly convenient, and there was even a great rooftop bar. The staff was extremely helpful and kind, helping us with our luggage, restaurant recommendations, and even booking a flamenco show for us. I highly recommend this hotel (and the flamenco show!)

Leisure Family

10/10

Exceptional

08 Nov 2024

Shelley

The staff really made our trip great!
The attention to detail, and handling everything with a smile~
Fabulous location, and the roof top bar…
WOW!!!!!

10/10

Exceptional

07 Nov 2024

Leslie

Only good things, would stay again.

10/10

Exceptional

28 Oct 2024

Julie

Great hotel, centrally located

Great hotel, centrally located. The staff team were all friendly and helpful. The room was spacious and comfortable. The surrounding area is busy so not a location if you want quiet.

Partner

10/10

Exceptional

21 Oct 2024

Philip

Impeccable location where the entire staff was eager to create the ideal stay. Wonderful restaurant recommendations enhanced their already spot on suggestions to form a well rounded first time visit. A completely memorable experience. Thank you to all!

Leisure Partner

2/10

Poor

20 Oct 2024

Pardeep

Extremely noisy, felt like the room had no walls, could hear loud garbage pickup, traffic noise, people talking. Didn’t sleep all night. 3 star at best

Leisure Friends

10/10

Exceptional

04 Oct 2024

RITA

Excellent location, the hotel is very good and very clean. The staff is very friendly and helpful.

Leisure Partner

8/10

Excellent

28 Sep 2024

James

Would be 5 but for the shower

All good except the shower which was poorly designed. It is a tub-shower combination and once the shower is activated there is no changing the water temperature. Service attentive and friendly. Breakfast was very good. Bar on terrace was a nice addition.

Partner

10/10

Exceptional

18 Sep 2024

Robert

Perfect location to visits the sights of Granada

Leisure Partner

10/10

Exceptional

13 Sep 2024

William

Wonderful hotel. Excellent location. The staff were very helpful. Would definitely stay there again.

Leisure Self

10/10

Exceptional

11 Sep 2024

Thomas

Property small but nice

10/10

Exceptional

23 Aug 2024

Abdoullahi

Amazing stay!!!

Very proffessional and kind staff. I would definitely reccomend to anyone staying in Granada. They have provided the best service and helped us a lot. The location is excelente as the Alhambra can be seen and it is very close by walking. We will definitely come back. Thank you to the whole team.

Friends_and_family Family

8/10

Excellent

26 Jul 2024

Magda

Dry central to most things.. staff was excellent.

Leisure Friends

6/10

Pleasant

07 Jul 2024

Noufissa

Air conditioning not working properly. Hot rooms. Not a 5 stars property.

Family

10/10

Exceptional

06 Jul 2024

Robyn

We had a really rough start finding but parking garage, but the staff was incredibly helpful with assisting us to the correct location. We cannot say enough about the front desk workers. They all went above and beyond. The hotel itself was beautiful and in a great location. We would highly recommend this hotel to anyone traveling to Grenada.

Leisure Partner

10/10

Exceptional

22 Jun 2024

steve

Optimal location close to the Alhambra, cathedral, and gran via. Very walkable or via a cheap taxi

Leisure Partner

10/10

Exceptional

18 Jun 2024

Livia

Perfect location!

Leisure Partner

10/10

Exceptional

12 Jun 2024

Shazia

Absolutely super hotel with the BEST rooftop view of Granada that includes the Alhambra and the cathedral.
Breakfast was delicious and generous with choice.
The room was wonderfully clean and comfortable, full size good quality products in bathrooms.
Staff were incredibly lovely, kind and helpful.

Leisure Family

10/10

Exceptional

10 Jun 2024

Peter

Great location

Great location for exploring Granada. The room was very nice, and the staff friendly and helpful.

10/10

Exceptional

10 Jun 2024

Marilyn

Excellent position, easy walking to many places of intetest. Staff excellent, very helpful and friendly.

Leisure Family

10/10

Exceptional

02 Jun 2024

marcela

Amazing hotel. All they need to do is change carpets in hallway and it would be a ten

Leisure Partner

10/10

Exceptional

30 May 2024

Jacqueline

A nice city hotel close to the cathedral. The Alhambra is a 20 minute walk away.

Leisure Partner

10/10

Exceptional

09 May 2024

David

Beautiful Granada

Very friendly staff and great breakfast

Partner

10/10

Exceptional

08 May 2024

Shuyu

.

Business_and_leisure Partner

10/10

Exceptional

06 May 2024

Sam

Super hôtel avec surtout un personnel exceptionnel

Business Partner

10/10

Exceptional

04 May 2024

Mindy

Excellent, friendly, and helpful staff. Very clean rooms. Breakfast available. No parking on site, but parking garage fairly close.

Leisure

10/10

Exceptional

01 May 2024

Stuart

Beautiful hotel. Staff was very nice.

Leisure Family

10/10

Exceptional

16 Apr 2024

Hidemi

The hotel sevice was great, however i dont know what VIP access is. We got a champion one time

Leisure Partner

10/10

Exceptional

30 Mar 2024

Mihaela

Conveniently located hotel; comfortable, well sized and well equipped room. We used the spa, which is awesome, the laundry services, which were very prompt, and had great massages. The rooftop terrace has great views and is a nice place for a nightcap.
The hotel staff parked our car at the San Agustin parking, which made it even easier for us.
The staff was the epitome of kindness, helpfulness, courtesy, and thoughtfulness.
Cannot recommend more this hotel!

Leisure Partner

10/10

Exceptional

28 Mar 2024

Alexander

Clean Close to Everythinh

Great location service desk people speak very good English. They gave us very good recommendation of where to go and what to eat around the hotel. Special thanks to the gentleman at front desk reminded us to bring passport with us to our Alhambra tour.

Partner

10/10

Exceptional

21 Mar 2024

Chang Sun

Everything was perfect from the staff to amenities in the room. Which to have stayedlonger

Leisure Friends