Romanico Palace Luxury Hotel & Spa

Italy , Rome
ROMA, Via Boncompagni, 37
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100 reviews shown

10/10

Exceptional

06 Feb 2026

Laurie

Charm, courteous, location, English language skills

10/10

Exceptional

01 Feb 2026

Jasprit

Rooms were clean and loved the hot tub!

10/10

Exceptional

20 Jan 2026

Sandra

Yes lots of variety and fresh products

Leisure Family

8/10

Excellent

28 Dec 2025

Francisco

Yes rooms very clean

Leisure Family

10/10

Exceptional

24 Dec 2025

Herbert

Completely love that it was close (walking distance) to where I needed to be.

Leisure Friends

10/10

Exceptional

10 Dec 2025

Daniel

Clean room, friendly staff and really great breakfast.

Leisure Partner

8/10

Excellent

09 Dec 2025

Jordan

Beautiful hotel and staff were great

8/10

Excellent

29 Oct 2025

Nicola

Stayed here for 6 nights. Room clean and as only used as a place to sleep and shower was perfect. Amenities all working in the room. Staff polite and helpful. We had breakfast once and were not impressed, hot food was luke warm and all the fruit was tinned fruit nothing fresh. We ate out every day other than that. Hotel in walking distance to many attractions and if not front desk can order a taxi which was no more than a 4 min wait. We suggest you take a card from the Hotel with you to show taxis for coming back as only one knew where it was. Had a great stay and Rome was wonderful. Would stay here again

Leisure Partner

10/10

Exceptional

19 Oct 2025

Jacquelyne

The room was very nice. Just a little small, but beautiful. We don't drink.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Nikki

Beautiful room and hotel. Air-conditioning worked great. Extremely helpful and friendly staff, we were very well taken care of by them. Rooftop has beautiful views.

Partner

8/10

Excellent

19 Sep 2025

Kristen

Good staff

Leisure Family

8/10

Excellent

16 Sep 2025

Angelo

Review of stay September 2025

Did not use gym.
The triple classic room was fine, with small balcony, but not spacious enough for 3 people. Breakfast was good and the staff very friendly and polite. Good location

Friends_and_family Family

8/10

Excellent

15 Sep 2025

Dawn

The Roof Bar was excellent, a little pricey, but lovely views and service. Also the breakfast was very good.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Mario

Great place to spend a couple of night in Rome

Leisure

10/10

Exceptional

31 Aug 2025

Gregory

The property was amazing! Staff was friendly and helpful.

Leisure Family

2/10

Poor

26 Aug 2025

Javid

Great location, walkable to restaurants, parks and attractions.

The pool is not open to children at all!

Also, access to the pool and spa is pricey at 75 euros per 2 hours. That’s a separate property for that price and should not be advertised with the hotel.

Leisure Family_with_children

4/10

Poor

22 Aug 2025

Nicola

It was obvious that the room wasn't cleaned before we arrived. The sheets weren't changed from previous guests, makeup on bedding and mini shower gels half used. After complaining twice, they changed the bedding 2 days later. Generally unclean. The hotel decoration of old and grand does not excuse the lack of maintenance and general feeling of the place being neglected. The expedia advert showed the cost of the breakfast but didn't mention the cost of the Spa at 75 euros per person for 2 hours. If affordable, I would be reluctant to use it based on the cleanliness of the room we had been given. The advert stated a restaurant but they only sold snacks. The bar was unmanned, if you wanted a drink you had to go to reception and they would call someone to get you a drink. The location was good but the hotel itself is no way luxury so don't be misled by the name Romanico Palace luxury hotel and spa as you will be disappointed.

Leisure Family

8/10

Excellent

14 Aug 2025

Rigoberto

Good stay.

Hotel was nice and enjoyable. Clean and comfortable.
The only thing was the breakfast. Not so good, sorry to say. Be better off elsewhere.
Nice breakfast area on the 7th floor, but food👎
Has a nice guy across the street that has everything. Water, beer, and etc…

Friends_and_family Family

4/10

Poor

14 Aug 2025

reginald arthur

We booked this hotel based upon Expedia's description. What you see and what you get is somewhat different. The result seems to suggest you were somewhat misled and something you would wish to take action on. We could not fail to miss that the hotel displays your certificate which caused us some surprise.
It would be somewhat fairer to also display what you do not get in addition to what you do get.
We booked 3 deluxe rooms and asked in advance that they were in close proximity because 2 of the rooms were for young children who had some life long difficulties. Their response was to offer 3 rooms on DIFFERENT FLOORS. All three romms were small in size and not customer friendly when it came to space and provision for cases and desk room etc.
We did complain of course but the front desk insisted that they could do nothing unless we paid for better rooms and that they were not authorised to make any exceptions. I then asked who owned the hotel. The reponse, when I asked whether it was a company or consortium I was told that it was owned by an individual. When I asked for details so I could discuss the situation I was told that they were not allowed to divulge any information. My wife and I were granted an upgrade for the first night only and were told they could not do any better. You will appreciate that with our entourage it was important that we were in close proximity.
We were further disappointed that the hotel only served breakfast since it meant finding restaurants for

8/10

Excellent

07 Aug 2025

Shiu

Good

Leisure

10/10

Exceptional

22 Jul 2025

William

A lovely property, attentive staff and a BRILLIANT location!

Leisure Partner

8/10

Excellent

17 Jul 2025

Maria

The staff and cleanliness of the property was faultless. The property however is a little disappointing, rooms are very small and not really luxurious. Unfortunately the Spa is extra on top of the already quite high room rate. Location is convenient however.

Leisure Family_with_children

8/10

Excellent

08 Jul 2025

Jorge

Ok location, breakfast, and gym. Great rooftop bar and roman sauna (for adults onlyand at an extra charge)

10/10

Exceptional

06 Jul 2025

Lisa

Great property, friendly service. Beautiful room decor. Tasty breakfast with a variety of food. My only complaint would be the small elevators.

Leisure Family

10/10

Exceptional

13 Jun 2025

MARC

I have to admit , this is a different kind of property , not for all , very unique , the location is great , the staff were friendly, the rooms are what they show online , hard to describe but functional , comfy bed , the heat pump is very noisy in my room 637 should get serviced for a good night sleep , the shower which I prefer to take would not be everyone cup of tea , does the job , lots of hot water which is important to me , roof top view are beautiful at night
Great value for the money , I enjoyed my stay
Marc
Canada

Leisure Self

6/10

Pleasant

29 Apr 2025

Krystle

I enjoyed the staff. But I didn’t like the non hot food room service, no full on restaurant & our room was a little outdated.

Business_and_leisure Family

6/10

Pleasant

25 Apr 2025

Lyn

This property was very well situated for walking into the city. However, we booked on the basis of there being outside seating and a roof terrace. Thi swas not open and there was building work going on att the time we were there which we were never offered any apolgies over. The lifts were small yet were dominated by staff and builders taking cement up to the top floor which did indeed break one of the lifts. I have a leg injury but was forced to climb multiple flights of stairs to get to my room. The gym facilities which we used were small and the air con was not working. They also smelt, as did the spa which we viewed but decided not to pay the extortionate extra charge for to use the pool. All in all a disappointment.

Leisure Family

8/10

Excellent

23 Apr 2025

Laurentiu

Good

Leisure Family

10/10

Exceptional

23 Apr 2025

Derek

Had a great stay here, had a wonderful sleep in a blacked out room with air conditioning. I would stay here again and recommend it to others for sure.

Partner

8/10

Excellent

06 Jan 2025

Valeriy

Location was very good. 15 min to spanish steps.5 mintues to park. It was a bit pricey for what they offered. I was surprised that breakfast wasn't included for that price. Also, beds weren't really queen sized. More like 2 double beds. The gym downstairs were only 2 machines and it was inconvenient to use. I had to ask a staff to come down and open door. Spa portion of gym wasn't included but it was just a small pool and a lounge chair. Would not pay for spa there.

Leisure Family

10/10

Exceptional

15 Oct 2024

Julie A

So kind and lovely.

A really lovely hotel - excellent classic style. The staff were so lovely and kind - we cant wait to return.

Partner

4/10

Poor

21 Sep 2024

Hugh

Many issues. See previous review Room and hotel need serious cleaning
Catching transportation very difficult.

Friends_and_family Family

10/10

Exceptional

26 Aug 2024

Daniela

Romanico Hotel

The hotel staff were so accommodating and helpful. Place was in a good location. My issue was with hotels.com. I reached out as the price shown on expedia and other sites was considerably less than what i was charged thru them. They refused to help. I will never use Hotels.com again.

Friends_and_family Family

2/10

Poor

08 Aug 2023

Adam

The sink and shower stayed backed up while I was in room. My daughters bed had dirty sheets and blankets. Reported to desk just gave us only continental breakfast only. For the price and issues should not be consider 4 star hotel.

Leisure Family_with_children

10/10

Exceptional

30 Jul 2023

KENNETH

Roof top bar was great - downstairs bar was great - deocrations very nice.

Leisure

2/10

Poor

11 Jul 2023

Paula

Our room was much smaller than we anticipated, based on the photos. We asked for twin beds but it w 2 singles pushed almost together, with barely room on either side. The cover on the wall of the toilet flush button came off a few times when we flushed. The aircon also sounded like an airplane ready for take. We called reception & they sent a man up to look. He said the aircon was just too high, but it was clear one side of the swing vents had come away from the aircon. He climbed a ladder & fiddled with it & said it was fixed. Then he looked at the toilet & despite the fact that each time he flushed it, the cover fell off, he said it was ok. I said the cover is going to fall in the toilet & I shouldn’t have to hold it on to flush it, so it doesn't fall off the wall. I asked about being moved to another room. He said there was no room. He left the cover off the toilet button & said to press the little lever handle to flush it & then raise the lever back up. He said it would be fixed by the next day. The next day, the cover was on the wall again but when we flushed the toilet, the cover fell off again…we didn’t bother moving rooms because we were only there for one more night.
Regardless, the customer service wasn’t fabulous. They arranged a private driver & quoted me a price & arranged it. At the end of our hire, the driver told me the hotel under quoted by €20. This recommended by Luxury Escapes but in my opinion, not even worth 3 stars.

Leisure Family

4/10

Poor

18 Apr 2023

PATRICIA

When we arrived we were supposed to have transportation at the airport we had to go back-and-forth with the front desk he did not seem to care at all we had to keep calling to let him know we had to have someone pick us up very rude this hotel is a bit of smoke and mirrors on what they have and how the rooms are they claim to have a restaurant in a bar there’s a bar no one‘s ever in it and the restaurant we only had breakfast and it was very mediocre cold eggs uncooked bacon some fruit and some pastries nothing to write home about all and all the location really wasn’t great it’s kind of far from everything very outdated they have a fountain in the lobby that doesn’t even work they have fake ornaments hanging off of it to look like water they do have some pretty pieces in the hotel lobby area otherwise would not go back

Partner

10/10

Exceptional

29 Jan 2023

pamela

Fab decor

Very good, friendly staff, amazing décor.

Friends_and_family Friends

10/10

Exceptional

23 Jan 2023

Victoria

Great stay! Clean rooms. Would stay here again!

Leisure Family

8/10

Excellent

20 Oct 2022

Adele

Great location & friendly staff

Fantastic location, lovely friendly staff.
Hotel located 12 mins walk from the Trevi fountain 12 mins walk from the Spanish steps and designer shop area, 35 mins walk from Vatican City.
Clean room, nice views of the city.
Fantastic roof top terrace which was open some of the evenings with skyline views of Rome.
Lovely location. Very good value

Friends_and_family Family

6/10

Pleasant

04 Oct 2022

Nefertiti

Great area, nice staff, but it’s an really old hotel. The pictures on the site do resemble the rooms but very dated and really small.

Leisure Friends

8/10

Excellent

17 Sep 2022

Isaac M.

The property west OK the best

Business Partner

4/10

Poor

14 Sep 2022

Marcos

Stayed here two nights, for the two nights the AC did not work and the bathroom was extremely dirty. The hotel itself is beautiful but the room was disgusting and unclean. Would not recommend staying here.

Leisure Family

10/10

Exceptional

31 Jul 2022

Marija

Clean hotel ,very friendly staff and always helpful,smiling and very polite ,very professional team, the food was great,the staff serving were helping out everyone all the time ,beautiful people and hotel

Leisure

10/10

Exceptional

14 Jul 2022

Dennis

Excellent experience. Highly recommended. Staff is as fabulous. Room was beautiful. Employee named Wilford deserves formal recognition, so helpful and kind. Thank you Romanico.

Leisure

2/10

Poor

02 Jul 2022

joshua

Rude front desk

No free breakfast.

Cleaning people messing the room

I use hotels .com too much for this type of service

8/10

Excellent

05 Jun 2022

Nancy

This hotel had a very pleasant and helpful staff, also a nice rooftop scene. The room was spacious for 3. The location wasn’t the best though.

Leisure Family

10/10

Exceptional

19 Apr 2022

Ash

Hotel was clean and beautiful. Staff were so helpful and friendly. It’s situated in a nice area which is close by to tourist attractions. Breakfast was delicious with a nice selection.

Leisure Family

6/10

Pleasant

26 Jan 2020

Gokhan

Not what I had expected !! Was given a different room to what I paid for

Partner

6/10

Pleasant

07 Jan 2020

Alan

The decor was quirkier and in keeping with the style of the hotel

Leisure Friends

8/10

Excellent

18 Dec 2019

Verified traveler

Breakfast in the rooftop restaurant is a perfect way to start your day!! Staff all very friendly and helpful!! Room I stayed in was lacking sunlight but I had only booked economy! Would recommend and come back myself but would upgrade the room!! Fantastic location

Leisure Family

8/10

Excellent

28 Oct 2019

BibianaToribio

the architectural uncanny, even though you think is far from the city if you don’t might walking is not far, great places to eat close by.

Leisure Partner

6/10

Pleasant

29 Sep 2019

Verified traveler

Hotel not as advertised. We paid for a midprice range accomodation and got the worst room of the hotel .We were told that we got what Expedia paid for .
My advise to others is to call hotel direct and never prepay .

Leisure Partner

4/10

Poor

27 Sep 2019

Verified traveler

The hotel would have been OK if not presented as a four stars property.
Found out too late that Expedia misrapresent the cathegory of rooms charged. .Was given the worst room of the hotel. When complaining, was told ' that is what Expedia paid us for '.

Leisure

8/10

Excellent

05 Aug 2019

Verified traveler

Like the Roman decorations around the hotel and staff was very helpful , only issue was after my arrival I needed an iron for a shirt and couldn’t wait two hours for a dry-cleaning service, they did not have a single iron in the hotel.

Leisure Family

6/10

Pleasant

30 Jul 2019

Bathrooms were outdated and had mold on the curtains which caused a very strong mold smell. Front staff was not the most helpful.

Leisure Family

10/10

Exceptional

28 Jul 2019

Verified traveler

Location was great, excellent Hotel and the staff, good breakfast buffet, good transportation options close by

Leisure Partner

4/10

Poor

22 Jul 2019

Verified traveler

The only thing I liked about the hotel was the friendliness of the staff.

Leisure Partner

2/10

Poor

21 Jul 2019

Verified traveler

The worst hotel ever.
I will never go back even if it will be free.

Leisure Family

10/10

Exceptional

18 Jul 2019

Verified traveler

Excellent professional staff. Near many tourist sites and shopping.

Leisure Family

10/10

Exceptional

16 Jul 2019

Verified traveler

Great location. The breakfast buffet was the best I have ever had from a hotel free. Nice 95 at times. but the a/c would have the room at 70 when we came it. Best a/c I have ever had in Europe

Leisure Family

8/10

Excellent

09 Jul 2019

Verified traveler

We were sent to another hotel due to unforeseen circumstances at Hotel Romanico for the first night of our stay.

Friends_and_family Family

4/10

Poor

09 Jul 2019

Verified traveler

We had room with maybe 50 cm widealso in side this closet fridge and safe. No shelf’s or drowse. We aske for Irone and the answer was no Irone . We paid extra 480€ to room that can accommodate us for 4 night. True was our choice but we had no other’s choice but that.breakfast is extremely bad . Very limited choice all pastries are from day old and this is not one day but every day after choking that hoping will find something better but was only a drea.

Leisure Family

4/10

Poor

08 Jul 2019

Kelly

Not a palace

Breakfast buffet was not good. And it makes no sense to have a beautiful terrace and view and have an only available for a crappy breakfast buffet. It could’ve been one person’s job to go around and right all crooked like pictures and pictures. I found the carpet dirty as well . Nice staff. Not a palace. Not romantic. Café next door was amazing. Hotel was not worth the cash.

Family

10/10

Exceptional

05 Jul 2019

AmyTwardoski

This hotel went above and beyond to accommodate us after our first hotel was not up to standards.

Leisure Family

8/10

Excellent

22 May 2019

Verified traveler

The hotel is near of many of the city's famous landscapes.

Leisure Family_with_children

10/10

Exceptional

23 Apr 2019

Verified traveler

While many tourists from all countries stayed there, it was on a quiet back street, just steps from lovely restaurants.

Leisure Friends

8/10

Excellent

20 Apr 2019

COCO

Decorations are great. The staff is very friendly and very helpful.

Leisure Friends

6/10

Pleasant

13 Apr 2019

Verified traveler

Food and drinks need to be hotter for breakfast cereal should have a more healthier range

Leisure Partner

8/10

Excellent

09 Apr 2019

Verified traveler

Great hotel out of the mix of the main area, but easily convenient. Clean rooms and the service at the front desk was outstanding!

Family

10/10

Exceptional

25 Mar 2019

Verified traveler

Great Italian feel. Good location clean and very nice hotel staff. Buffet breakfast on rooftop with view of city

Leisure

10/10

Exceptional

24 Mar 2019

Verified traveler

Great location. Clean and awesome rooftop buffet breakfast included.

8/10

Excellent

23 Mar 2019

Verified traveler

This hotel has a wonderful roof top bar and restaurant with fabulous views . But it was closed at night I booked this hotel thinking we would be having lovely cocktails etc whilst admiring the view

Friends_and_family Partner

4/10

Poor

25 Feb 2019

paul

Hotel is tired and like a rabbit warren, with tiny corridors leading to rooms with limited natural light. Breakfast was chaotic, overbooked and while the food was fine, I could have done without the hassle. If the hotel was rated as 3* and price was 30% less I would have left a favorable review. Regardless, I wont be staying there again.

Family

2/10

Poor

12 Nov 2018

Loida

Dirty and Dingy

This hotel is completely run down, when I questioned why the room I paid for looked nothing like online I was told none of our rooms do they are photoshopped!
The first room we were given reeked of cigarettes we were moved to a disgusting room were we had to take a elevator to floor 1, walked a long zigzag corridor to another elevator which made no sense.
We had no toilet paper, soap, tissues for two days despite calling and telling the front desk, never got tissues.
The breakfast was nothing but cold coffees no orange juice, pastries cut into pieces and was poor at best.
This really is a dirty, dingy hotel who has no business being rated 4 stars, I wouldn’t board a rat here less alone guests who pay a high price to stay.

Partner

8/10

Excellent

28 Oct 2018

Lee

Discrimination spoiled the trip.

My family consists of two white males and a brother and sister of Mexican heritage. The brother was up in the early morning and ordered a drink from the bar and the attendent refused him, saying the bar was closed. Yet some little time later 4 Irishmen came in and were immediately served. We will not go back!

Family

6/10

Pleasant

15 Jul 2018

Maha

Nothing the service is very pour and room service is the worst

2/10

Poor

06 Jul 2018

cat

Horrible

Room
Smelled , staff was rude and we were told after showing the room that there is NO room available so we lost the money paid and they refused to refund.

4/10

Poor

04 Jul 2018

Mark

BEWARE of this hotel's refund policy!

I made a reservation Paid in Full on a Visa credit card with Hotel Romanico Palace, Rome for an extra night before our tour with a travel company started. This hotel refused to issue a refund after the tour dates and hotel were changed. Very poor public relations on their part and needless to say, I will not recommend this hotel.

8/10

Excellent

13 May 2018

Gus

The hotel itself is very good, but in spite to have booked in advanced we were sent to a different hotel because they had a situation with another guest. they did not have a room available for us. This situation disrupted the activities we had planned.

8/10

Excellent

02 Apr 2018

Karla

Karla

Nice hotel, good locations and helpful staff. However, this is just a personal point but having shoden the hotel for the beautiful breakfast pictures it has on the website, I was a disappointed by it. Breakfast was of a 2 hotel. Next morning we skipped breakfast and whwn to a restaurant for a proper breakfast.

Partner

10/10

Exceptional

02 Mar 2018

Mike

Good location & lovely staff

Despite the cold and unceasing rain my wife and I had a good city break in Rome and the Hotel Romanico Palace. The location was good enough for us to get to buses and Metro when we wanted. The hotel was warm and welcoming. It's strength is its staff since all, without exception, were knowledgeable and keen to help. We felt that the restaurant prices were overly high considering the prices of other restaurants in the neighbourhood however, the view from the 7th Floor Restaurant are excellent.
We will return one day.

8/10

Excellent

21 Feb 2018

Heather

Nice hotel but not a nice city.

The Hotel is about 15 minutes walk from the nearest tourist attraction. The room was quite basic. Apart from a wardrobe there was nowhere to put your clothes. No kettle in room so unable to make hot drinks. Bathroom was fine with excellent rainfall shower. Breakfast was held in the rooftop restaurant with a beautiful view over the city. Sadly our trip was ruined as we were mugged in a road 5 minutes from hotel. Police were not interested. Someone tried it again the next day but I stood my ground.

Partner

8/10

Excellent

02 Feb 2018

gavin

Nice hotel great location

Staff very nice. Great location. We got a room with no view beside a noisy heater but it okay at night time but we didn't really mind. Just need to an iron in the rooms. I would advice people to get a map in reception great map. All the staff speak English which was great.

8/10

Excellent

29 Jan 2018

Verified traveler

good location, reasonable price, nice staff and great breakfast with city view

10/10

Exceptional

26 Dec 2017

Verified traveler

Extremely courteous and helpful staff. Great hotel

Extremely courteous and helpful staff. Great hotel

4/10

Poor

24 Dec 2017

Great location, but very dirty!

This hotel was situated in a great location. It was easy walking distance to most major attractions, however the front desk staff was very rude and the room was extremely dirty and uncomfortable. The shower was covered in black mold and when I reported it to the front desk they assured me they would clean it, but never did. We turned on the fan in the room on the last night and thick black dust started flying around the room. Additionally, we arrived late to the hotel as our passports had been stolen earlier at the airport and the concierge at the front desk proceeded to scold us for not having our passports in such a tone for all the other guests to hear (we had ID and photo copies of our passports). Finally, our bed was essentially as soft as the tiled floor. Overall, Rome was gorgeous, but the hotel was awful!

6/10

Pleasant

18 Oct 2017

willy

Excellent location

Hotel needs a couple of changes to the room and breakfast hours.
No irons available, no coffee maker Nor available until 7 am. Buffet should open before 7 am due to excursions we couldn't eat before our daily events.

4/10

Poor

03 Oct 2017

Verified traveler

The location was good if you want to stay in the northern part, far from the old part though, the hotel looks old, breakfast was not good. Wouldn't go back,

8/10

Excellent

02 Oct 2017

George

Great location

Great base from which to explore the Eternal City. 4th floor room, small but clean. Back facing, view to the inner courtyard, into other people's rooms. Better view from the terrace where breakfast is served. Good espresso, prompt and polite service. Limited choice of cold cuts and one non descriptive type of cheese - this in a city that justly prides itself on fabulous food!
Overall, satisfactory for a long weekend away.

8/10

Excellent

05 Sep 2017

Verified traveler

Classy and quirky

Overall a pleasurable experience.
Sophisticated area of the city , ideal base for a sightseeing trip.
Staff helpful and generally service ok.
Negative; As this was my wife's 50th I paid a £260 upgrade for a suite, primarily as facilities included, a jacuzzi and multi function massage shower. Unfortunately neither fully worked ( most of the jets ). After 3 trips to concierge and promise of repair, I was then informed that the jacuzzi wasn't faulty, it was just never fully installed to work ?! Likewise the shower.
I am loathed to pick fault, but these were offered as key features of the upgrade and really were not fit for purpose!

10/10

Exceptional

04 Sep 2017

Megan

Great Stay

Good hotel! This hotel had amenities, a lovely breakfast, a clean room/bathroom and everything looked updated and nice. It was a 7 minute walk from a Metro stop and close to great restaurants. I would stay again

Family

10/10

Exceptional

31 Aug 2017

Matthew

An amazing hotel. We love staying there. The air conditioning did fail in our room one night, but the problem was speedily fixed.

8/10

Excellent

22 Aug 2017

Jeff

Nice Hotel, Close to main sights

We stayed for 3 nights and enjoyed our time there, especially the rooftop restaurant (breakfast and dinner) with a nice view of the city. The room was pleasant with the added bonus of having a tub in the bathroom (did not see another during our 3 weeks in Italy). We were able to walk to most of the main attractions (15-35 minutes) and the staff was extremely helpful with directions and gave us a map. Because of the structure of the building, we had to take two separate elevators to get to our room but outside of that and a randomly noisy A/C unit, our experience was very positive and we would recommend it to others.

8/10

Excellent

21 Aug 2017

Shelly

Easy to check in & out, neighborhood appeared to be pretty quiet; AC worked great (we were there during a heat wave) - but only when you are in your room. You can't leave the AC on without your key in it which was kind of annoying; no parking available. Website says there is parking & also a valet available but actually they call someone from another facility to come & get your car & the price is based on the size of your car/ When we checked out, the paperwork had not been completed & no one at the front desk knew where my car was but luckily someone finally found it. That was a tense few minutes!

8/10

Excellent

19 Aug 2017

Verified traveler

Pleasant stay at Romanico Palace

Enjoyable stay. Very friendly service. Good area to explore the sights. A little problem with shower leak. Excellent breakfast on rooftop.

Family

8/10

Excellent

13 Aug 2017

Alan

Good hotel reasonably close to city centre.

Really enjoyable stay. Centre of Rome about 20 mins walk. Bus stops right outside. Air con works very well. Comfortable beds and rooms. Nice all you can eat breakfast.

8/10

Excellent

10 Aug 2017

Cory

Overall, a good experience

The hotel was nice, clean, and in a good location. It is within a good walk from the attractions. The last night, as we were packing up, the lights in the room went out in the hotel but we were able to hang out in the lobby that was lit until all the lights came back on. Most of the staff was amazing, but some seemed to never smile. My biggest complaint from being an American was that I missed having a nearby ice machine. I know most of Europe drink room temperature drinks, but I do not enjoy that. It was an unusually hot week and it was a chore to get ice from anyone, anywhere you went. It would have been a nice relief if the hotel had an ice machine for it's tourists to use. We are helping your tourism industry and i don't believe ICE should be a luxury item. Still, an enjoyable experience that I would recommend.

6/10

Pleasant

05 Aug 2017

Rosalind

Unhappy stay at Romanico Palace

When we checked in we were given a smaller room than the one booked. We were moved the next morning but the TV did not work properly, it did not work in the room we had the previous night either.
Different members of staff kept telling us very different stories things about the problem.
We complained several times and told nothing they could do, bad luck!
We stayed an additional two days as part of a tour in the same room with no TV. The Hotel were not really interested in trying to deal with the problem, or provide any compensation except an offer to us to move on the last afternoon of our stay just before going out with a group for the evening!

All very unsatisfactory.

Partner

8/10

Excellent

31 Jul 2017

Karen

First time to Rome

I would recommend this hotel, but I would also warn the person that the front desk staff are of no help. So try to plan your tours through someone else or research before you go. The room was small but clean and the bed very comfortable. Breakfast on the 7th floor was amazing. Fresh fruit and juices, pastries, eggs, cheese, and ham. So much to choose from. The staff in the restaurant was friendly and great. My overall experience was very good.