Name: Best Western Plus Hotel de la Regate
Address: Route De Gachet, 155, Nantes, 44300, FR

10/10

Exceptional

12 Jun 2026

J Sebastien

V decent breakfast which exceeded our expectations

Partner

6/10

Pleasant

07 Jun 2026

Paul

The lady in reception was also the waitress & the cook of the microwave food. Really not good enough for a 4 star hotel.
People had to wait in reception whilst she got other customers food out of the microwave.
Nothing stated that there was no chef & only microwave food.
I gave my card as a security for the room but was charged more than the room & food yesterday. This shouldn’t happen. I have received the credit today but that then means 2 transactions.
Parking also debatably as we have a blue badge.

10/10

Exceptional

24 Jul 2025

Michelle

Lovely hotel to break up a long journey. Love the enthusiasm of the front desk trying to teach my children French 🇫🇷

Leisure Family_with_children

10/10

Exceptional

16 Jul 2025

MICHELINE

SUNDAY OVERNIGHT STAY

It was our third stay at this hotel and once again we were not disappointed. The hotel is in a quiet area with free parking and there is a riverside walk nearby.
Staff were friendly and welcoming. Breakfast was good.
However, being on a Sunday there were no restaurants in the immediate area that were open. We would stay there again in the future.

Partner

8/10

Excellent

23 Sep 2024

Thomas

The hotel is located in an ideal location for great walks in the forest and lakeside. It’s clean and well appointed. Would stay there again but would not fall for the front desk trick! Upon checking in, I asked the reception desk woman if the breakfast was included; she checked our reservation and confirmed breakfast was indeed included. Dropped off the bags and came later in the evening to check in. Again; we asked the night manager if the breakfast was included? The gentleman checked the reservation and confirmed it was… after a 2 night stay checkout; we were charged €76.00 for breakfast. Upon questioning… they refused! This was clearly fraud by the front desk… I’m ok with paying for breakfast… but don’t lie and confirm upon checking in breakfast was included. It’s deceptive and bad business by BEST WESTERN! I have stayed in many of them throughout Europe and particularly enjoyed the one in Avila, Spain. This one in Nantes is a good facility; but the staff is dishonest!

Leisure Friends

8/10

Excellent

10 Sep 2024

Emmanuel

Friendly staff in a location close to the campus

Leisure Family

8/10

Excellent

15 Aug 2024

Gil

Not all it seems to be

Altho advertised with air conditioning, the rooms lack any. There is a control for air condition, set to 22 Celsius, but it's a fake.
They are kind enough to supply fans

Partner

6/10

Pleasant

09 Aug 2024

Laurent

We stayed 7 days here with my family.
Pros:
1) location near the Erdre river and the Chantrerie Park and far from the city.
2) the hotel is well kept and clean.
3) most of the staff members are welcoming and helpful.

Cons:
1) no AC despite the knob on the wall. Some nights were very hot even with the fan provided on.
2) The smell of bacon from the 1 Michelin star restaurant next door in the morning and evening which prevents you from opening the bedroom window.
3) breakfast is good but expensive ($20/pers) for what it is. The main issue is that we found out the price only when we checked out. I didn’t see any sign stating that it was not free and how much it costs.
4) one young female staff member was rude and intentionally unhelpful.
5) far away from the city. You’ll need a car.

Friends_and_family Family

6/10

Pleasant

05 Aug 2024

Verified traveler

Our short stay was generally good but a couple of points. The carpet in the reception area and bedroom was filthy and needs a proper clean. We had a toddler who was walking in bare feet and his feet were literally black after a couple of minutes. Rooms could do with air conditioning and the bath towels were too small.

Friends_and_family Family

10/10

Exceptional

11 Jul 2024

Paul

Happy stay

Just a one night stay but we have stayed there in the past. Very quiet and near the river. Walks nearby. None of the companies restaurants were open as it was a Monday stop over and difficulties experienced in finding anything in the area although the hotel will arrange to bring food in and supplied by outside caterers. Excellent breakfast.

Partner

8/10

Excellent

10 Jul 2024

Ken

Location znd conditions good.
Menu options for dinner limited

Leisure Friends

8/10

Excellent

02 Oct 2023

Raynald

Pleasant Experience

It's very clean and quiet. Nice environment. A little isolated for our convenient. Enjoyed our short stay.

Partner

10/10

Exceptional

28 Jul 2023

Antoine

.

Business

10/10

Exceptional

20 Jul 2023

Ann-Margareth

Absolutely gorgeous location and the hotel was beautiful! Staff was very nice and helpful would definitely go again.

10/10

Exceptional

19 Jul 2023

Robert

Great location

Great location. Very relaxing.

Partner

8/10

Excellent

02 Apr 2022

Tracey

Passing though, but this was a jem.

Very nice location. We walked along the river right outside the hotel. The restaurant was closed (it was really off season) but they had a service where meals were bought it, it was pretty good. Helpful and friendly staff, nice, clean and modern room. We were passing through so no idea what was around, but if you need to be in the area it’s a good choice.

Partner

10/10

Exceptional

31 Mar 2022

John

This was the second time at Regate and we had a great stay. Very attentive service and we were helped by the desk clerk to take our luggage to the car. He was very attentive.

Friends_and_family Family

2/10

Poor

15 Jul 2021

Verified traveler

Smells bad in the room, dirty and small room the restaurant gourmet next to the hotel is not worth a detour. Food was mediocre at best with very expensive prices.

8/10

Excellent

17 Aug 2019

A

Adrian Water

The directions were accurate, the check in was efficient and friendly and there was sufficient secure, free parking.
The room was a little smaller than we expected but perfectly adequate and it did have two easy chairs. It was equipped with everything you would expect in a BW hotel and also a Nespresso machine. The bed was comfortable and bathroom was clean and in good condition. The breakfast was good but the buffet was slow in being replenished and there are simply too many tables & chairs in the space.
It could have got 5* however a couple of things let it down. The separate toilet, although basically clean, was badly stained around the U bend which was surprising in such a recently constructed hotel and stood out from the good condition of the rest of the sanitary ware. There was also the remains of a mosquito smeared across the wall which had obviously eaten well judging by the amount of blood. The tea and coffee was not replenished the next day so the two Nespresso pods we used the first day were it. Likewise the teabags and there was no milk whatsoever. The \"Bio\" roof was a nice \"green\" touch but the outside area was very neglected and as for the spar pool...see the photo!
I would certainly recommend it and would happily stay there again (but bring some milk and tea bags!) due to its lovely, calm location with good riverside walks, friendly staff and the fantastic gastronomic restaurant next door. It just needs a little more attention to detail and checking.

Partner

10/10

Exceptional

10 Aug 2019

Leanne

Serenity

We enjoyed the serenity of being out of town (15-20 min). We also arrived a night earlier at midnight (no booking) hotel staff assisted with a room for which we were very grateful. A fabulous stay and highly recommend this hotel.

Friends

8/10

Excellent

12 Jul 2019

Thomas

Beautiful surroundings

Very nice and quiet place though a bit out in the woods literally. Very nice surroundings - remember to book in advance in nearby restaurants

10/10

Exceptional

09 Jun 2019

Marvel

Imaginative decor, comfy room, Hugo at reception very helpful, ample, delicious breakfast

Partner

10/10

Exceptional

19 May 2019

Paul

Comfortable and quiet

The hotel small and intimate at the end of a small road leading to the river bank.It was very quiet and just to our liking. One bonus is the free parking. Rooms very comfortable and came with Nespresso machine and a mini bar. The buffet breakfast was excellent with freshly squeezed orange juice (you do it yourself!) and local honey and conserves. We had an enjoyable 3 night stay.

Partner

8/10

Excellent

13 May 2019

Verified traveler

Beautiful location, great staff, prompt service at request

Friends_and_family Family

10/10

Exceptional

31 Mar 2019

David

Great location. I love walking by the river next to the hotel

6/10

Pleasant

11 Oct 2018

Verified traveler

Booked in for one night on return trip to UK. After an 8 hour drive to get there was told there was no room availability to dine that night, only option was room service. Wonderful receptionist receptionist booked table at nearby restaurant, (it was my birthday).
The room was small with no a/c, it was a hot and uncomfortable night.

10/10

Exceptional

11 Oct 2018

Verified traveler

Very friendly and helpfull staff. Nice loction. Good breakfast.

8/10

Excellent

10 Sep 2018

John

touring holiday

very nice hotel, comfortable well kept, helpful English speaking

Partner

4/10

Poor

09 Jun 2018

buckler

Pokey room. Paid extra for Lake View but lake barely visible. Air conditioning useless, airless room. Offered lower price on check-in, but when it came to pay this was denied. Given discount of cost of one breakfast when complained, but this not adequate in my view. Could have booked a superior room two days before our visit for 75% of what I paid and cancelled my booking - wish I had. Best feature are the two brilliant gourmet restaurants close by. Eco friendly design.

4/10

Poor

27 Feb 2018

Nicola

No food at the inn...

This was not good value for money. Tiny bedroom for the price paid. When I arrived I had to wait 10 minutes to be checked in because the receptionist was also the bar server and the room service waitress (she was extremely nice and helpful, but clearly overworked). I wanted to book a table at the hotel restaurant but was told it was full. In spite of being a hotel resident I was not guaranteed a table because the restaurant is a separate legal entity to the hotel. Therefore the information on this website is inaccurate. I was instead offered a room service menu and informed that this was not freshly cooked. I ordered if because I had no choice, but the food was inedible. The bedroom was ok and it was clean, however I know this area quite well, and compared to other hotels this was very poor value for money for such a basic accommodation.

10/10

Exceptional

23 Feb 2018

Verified traveler

Cool place!

I love this hotel, people say it looks like a prison, I think it looks like a castle. I didn't have time to see anything but everything about it is great. Service and people were nice, breakfast was terrific. The restaurant next door has fantastic french cuisine. Much recommended. The only downside is that it is far away fro everything, like grocery store, shopping or sightseeing. If you have a car then that is fine.

4/10

Poor

31 Aug 2017

Susan

The hotel was in a beautiful location and after a seven hour drive we were looking forward to a relaxed evening. We were asked if we intended to eat at the hotel and we said we would unpack and decide in a short while. When going back to reception we were told that the restaurant was fully booked but room service was available. We tried to order the restaurant meal of the day but none of the restaurant meals were available only chilled meals that they had in the fridge.
As the hotel was miles from any restaurants and we did not want to drive we were offered telephone numbers of takeaway pizzas or sushi.

Partner

10/10

Exceptional

23 Oct 2016

David

The hotel sites along the Erbre river and has a beautiful walks with trees and wildlife

Partner

4/10

Poor

15 Jul 2016

Verified traveler

Very disappointing

This is a grim hotel, it looks like a prison block & the room was small, smelly & depressing. It was a big mistake to stay at this place, can't believe it was supposed to be a Best Western.

Partner

6/10

Pleasant

19 Nov 2015

Graham

Nice hotel spoilt by ridiculous prices

The hotel itself is very nice and the rooms are lovely, unfortunately the experience leaves a sour taste when you go to the bar and have to pay 10 euros for a pint of beer.
It's 55 euros each way into Nantes, so you are a captive market, exploited I would say.
It's a shame because everything else is spot-on.

10/10

Exceptional

04 Oct 2015

Sylvain

Great stay

Nice place, very calm, excellent restaurant.

10/10

Exceptional

07 Sep 2015

Terry

A little bit of heaven!

Beautiful modern Hotel hidden in a small village. Very close to the river, with good country walks.
Very helpful staff, who we obviously proud of their hotel.
Superb restaurant with a wide range of prices from EU21 to EU55 for a three course meal. A very good wine list, sold by the glass or bottle.

Partner

10/10

Exceptional

18 Aug 2015

Colin

Haven

Excellent staff, very welcoming and courteous. Building was very clean and tidy and attractive in appearance. Dinner was truly scrumptious and fresh breakfast ingredients catered for all tastes. River walk close to the hotel was beautiful. Free car park an asset. Really enjoyed our two night stay, a wonderful haven of tranquillity before a week with the grandchildren!! Hope we'll visit again one day. Highly recommended. Thank you.

Partner

10/10

Exceptional

12 Jul 2015

Verified traveler

Boutique hotel

This is a lovely hotel in a fantastic location within a stone's throw of a beautiful river. The hotel staff were attentive - I wanted to practise my French and so when I explained this to the receptionist she spoke to me clearly in French checking that I understood everything. We had a nice breakfast - it was very fresh, lots of choice and lots of it.

The hotel has a boutique, intimate feel. We would definitely recommend it and will probably go back again next year.

Partner

10/10

Exceptional

07 Jul 2015

Dorothy

Short Break

Nice hotel river walk close by

Partner

10/10

Exceptional

02 Jul 2015

Verified traveler

Weekend break

Lovely weekend stay, but really needed air con in the room. The fan supplied did help a little.

Partner

10/10

Exceptional

30 Jun 2015

michael

Recommended hotel

Friendly efficient staff service. Comfortable and clean room, if a little warm. Excellent dinner in restaurant, beautifully presented and delicious. Short drive to tram park and ride, €1.50 into Nantes.

Partner

10/10

Exceptional

29 Jun 2015

Verified traveler

Clean room, excellent value, quiet neighbourhood, great food at restaurant for low price. Only downside was that walls were extremely thin and the doors shook every time the outside doors opened and closed.

Partner

8/10

Excellent

20 Jul 2014

Meg

nice hotel its pity about the restaurant

Hotel was good value as it included very good buffet breakfast.
The restaurant however was vastly over priced for what they served.
Both our main courses were overcooked and the restaurant was not busy.

Partner

10/10

Exceptional

13 Feb 2014

Arnauld

A best of.

Everything was perfect. The location is great (close to the Erdre), the service was great and the room was very nice, big and very clean. Not mentioning the fantastic restaurant….If you need to go to Nantes, that's the place!

10/10

Exceptional

01 Nov 2013

Dan

Very nice

Stayed for one night and will go again

10/10

Exceptional

17 Aug 2013

sue

Beautiful Area

wonderful location. rooms comfortable, breakfast excellent .Restaurant attached to hotel has lovely view of river but very expensive. there are other restaurants in nearby village but need to go by car.

8/10

Excellent

30 Jun 2013

Mrs M

Spacious Comfortable Room

The hotel accommodation was of good quality with helpful English speaking staff. The room was clean, modern, and very comfortable. The attached restaurant is very expensive fine dining with no other choice in the area for a more relaxed meal.

8/10

Excellent

12 May 2013

Adietrich

Beautiful hotel near Nantez

The breakfast was outstanding. It was refreshing to see their commitment to the environment in everything they do. Overall the hotel is lovely.Our bed was a bit uncomfortable but that is my on,y criticism.

10/10

Exceptional

01 May 2013

Pat and Yvonne

Good river walks

Hotel was difficult to find mainly because of road blocks near the hotel . Would have been helpful if diversion were shown on directions.

10/10

Exceptional

27 Sep 2012

Barbara

great place to break a long journey

we thought the hotel was in a very strange place initially, but in fact the position was beautiful next to lovely woodland and river. Hotel room was very comfortable with very spacious clean modern bathroom. Breakfast was excellent and evening meal in the restaurant next door was first class.

10/10

Exceptional

16 Sep 2012

Andy

Finding the location

If you think you are going the wrong way to find this Hotel, keep following your directions. It is located in a very quiet residential neighborhood. it is a very nice clean hotel to stay at with good amenities.

10/10

Exceptional

05 Aug 2012

Verified traveler

very modern

This was a stopover from Chaumont sur Tharonne to Britanny in France. Excellent from start to finish. Easy to find, but we did have a sat nav. Arrived before room was ready so asked to come back in about an hour, not a problem. We were booked in whilst waiting. We went for a walk around the lake? very pictureseque, chateau opposite. Came back and had a drink in the bar, not too expensive. Our room key was bought to us when ready. ALL staff spoke Excellent ENGLISH and were very sincere and helpful. Room was excellent, modern and spacious. We were on the ground floor so we were able to open the patio door to bring our things in direct frm the car. We went to the reception to ask for a fan and before we got back to the room it had arrived. Same when we asked for more milk. Elizabeth, Ovlianne and the male trainee manager all stood out and I told them so. Breakfast had plenty to choose from. (12E) as this was not in our package, so if you can include breakfast in your package. Only downside was there wasn't a lot of room betwwen the seats at the tables so it was a bit of a squeeze if all were in use. Would definitely recommend

10/10

Exceptional

09 Aug 2011

catherine

Hotel de la Regate

the Hotel de le Regate has excellent facilities nearby such as wonderfull walks, and is very quiet at night because of its rural setting. It is also very near Nantes if one wishes to explore this city. The food is excellent and well worth sampling, making a visit to the restaurant a most.

8/10

Excellent

26 Jun 2011

SIMWRA

A pleasant and modern eco hotel in quiet surroundings

We weren't sure what to expect when we booked this hotel, having looked it up on google street view it did seem to be a little out of the way. We were pleasantly suprised when we arrived, the hotel is new and the staff were excellent.

Getting there was easy but we did wonder if we were going the right way when we passed a university campus and business park, the hotel is actually in a the hamlet of Gauchet, we missed the entrance at first and proceeded to the turning point 50m down the road, well what a suprise to see a stunning Chateau across the bank of the river!

The room was perfectly fine (room 112), at the back of the hotel at the end of the corridor overlooking the hot tub. The shower was Excellent with both a power shower and a drench! It also had the usual mod cons: safe, lcd tv, free wifi etc.

The breakfast area is open plan which leads to the bar area which is nicely decorated but lacks any ambiance and is right next to the reception desk. It's fine to have a swift one but you wouldn't want to spend the evening in there.

It was nice to enjoy the location walk along the river on an evening.

Overall we liked the eco credentials, there should certainly be more hotels with kind of ethos. Happy to recommend, if, like us, you don't spend all day in your hotel then its a perfectly peaceful place to rest your head for a couple of days.

Partner

10/10

Exceptional

07 Oct 2010

Verified traveler

nice modern isolated hotel

isolated and far from town center, nice suuroundings nevertheless next to to a pond,

No advice received on requirement to book restaurent

10/10

Exceptional

03 Aug 2010

Lisa

Best Western Hotel de la Regate

The hotel was clean and well-maintained, and included parking for guests. The bathroom and shower facilities were excellent- spacious and with great water pressure! The hotel is located quite far away from Nantes city itself, so this hotel is more appropriate for those driving. Breakfast is not included but is offered- be careful to ask how much it is.

10/10

Exceptional

27 Jul 2010

Roma

Excellent quality and value

Very convenient location and comfortable hotel. Nice to be able to relax after a long drive with a walk by the river. Staff friendly and breakfast good!

Family

8/10

Excellent

15 Jul 2010

Anonymous

Quiet hotel, excellent restaurant

Location is out of town but very quiet and close to beautiful river. Restaurant next door is excellent. Be aware that catering on a Sunday evening is limited.

Partner

10/10

Exceptional

04 Jul 2026

Karine

Cadre magnifique. Chambre très silencieuse. Petit déjeuner de très grande qualité

Partner

8/10

Excellent

03 Jul 2026

Antoine

Hôtel au calme avec des chambres bien insonorisés. Petite déjeuner avec du choix. Bonne literie, seul bémol pas de climatisation

Business

10/10

Exceptional

02 Jul 2026

jonathan

Very hot so air conditioning would have been appreciated. Pleasant spot.

10/10

Exceptional

30 Jun 2026

Médéric

Bel établissement, agréable, même en période de canicule

Self

8/10

Excellent

22 Jun 2026

Alexandre

Dommage que l hôtel ne fait pas restaurant il est assez loin de tout

Business

8/10

Excellent

05 Jun 2026

serge

Complimenti al personale, sempre gentile e disponibile

Self

8/10

Excellent

03 Jun 2026

Marie

Ok..........
......................

Partner

10/10

Exceptional

11 May 2026

Médéric

Excellent accueil

Self

10/10

Exceptional

28 Apr 2026

Médéric

Très bien

10/10

Exceptional

24 Apr 2026

JACQUES

Calme

Self

8/10

Excellent

10 Apr 2026

Philippe

Cadre agréable

10/10

Exceptional

04 Mar 2026

JACQUES

Hôtel très calme, très propre et accueillant.

Self

8/10

Excellent

17 Feb 2026

Mikael

Chambre très spacieuse et petit déjeuner varié

Partner

10/10

Exceptional

06 Feb 2026

JACQUES

Calme - propreté - personnel

Business

10/10

Exceptional

31 Jan 2026

JACQUES

Le silence

Business

10/10

Exceptional

29 Jan 2026

Zrebiec

Chambre agréable et calme, l'hôtel est situé près de l'Erdre. Le personnel est agréable et souriant.
Joli hotel situé derrière un restaurant gastronomique. Cadre agréable.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Corinne

La chambre était impeccable et le personnel très souriant et agréable

Partner

10/10

Exceptional

11 Nov 2025

Adrien Pham

Personnel adorable, chambre très propre et emplacement idéal, très proche de l'Erdre avec chemins de balade

10/10

Exceptional

09 Nov 2025

Luis-Miguel

Atmosphère et environnement très agréable. Cadre et chambre très relaxant.

Self

8/10

Excellent

21 Oct 2025

Sandrine

NICKEL
RAS
hotel propre et bien situé
seul bémol restauration du soir choix un peu limité dessert principalement

Business

6/10

Pleasant

17 Oct 2025

Fabiola

Le personnel est très accueillant, très aimable et serviable mais les cartes d’accès aux chambres ne marchent quasiment jamais, le mobilier est vieux et la moquette dans toute la chambre est à éviter si vous avez des allergies

6/10

Pleasant

23 Sep 2025

Emmanuel

Pas whaouuuu du tout

Le moins bon Best Western + que j'ai pu faire, mais d'un autre côté, le plus cher. Même le petit-déjeuner n'était pas du tout \"magique\".
Ne mérite pas 4*.

Business

6/10

Pleasant

12 Aug 2025

Frederique

Tres joli hotel

Tres joli hotel, jolie chambre, propre, spacieuse.
Environs magnifiques.
Personne au depart super souriante, celle à l arrivée bcp moins....

Business

6/10

Pleasant

02 Aug 2025

pascal

Dommage , serviette qui n essuie pas car qualité ecolo
Confiture bio horrible et donc pot resté plein car personne n en prends
Pâte à tartiner bio degeulasse , pourquoi essayer de remplacer le Nutella ?!!!
Repas très moyen
En revanche hébergement parfait et très bel hôtel
Par pitié arrêter de vouloir faire du bio

Leisure Family

10/10

Exceptional

19 Jul 2025

Jørgen

Very good service and a good looking hotel outside and inside

Leisure Self

4/10

Poor

28 Jun 2025

Fredrik

Extremt dyr mat och dricka. Maten värms i Micro.

8/10

Excellent

06 Jun 2025

Christian

Bon hôtel, bon accueil, au calme, environnement charmant, bonne literie, propre. Un rafraîchissement des chambres serait nécessaire (moquette et fourniture vieillissantes). Le petit déjeuner est très bien (chaud et froid) en revanche le service est un peu lent (approvisionnement) donc il manque régulièrement des choses. Il n'y a pas de climatisation, à savoir en cas de canicule. Le parking sécurisé est plein rapidement mais il y a de la place en extérieur (non sécurisé). Si vous dormez fenêtre ouverte, pensez à prendre un produit anti moustique pour la nuit car l'hôtel est proche de la rivière.

Leisure Family

10/10

Exceptional

12 Apr 2025

Isabelle

Endroit très tranquille au bord de l’Erdre.

Friends_and_family Family

10/10

Exceptional

14 Feb 2025

Laurine

Super petit déjeuner et accueil au top !
Bravo à l'équipe

Business

10/10

Exceptional

13 Feb 2025

Laurine

Un vrai sens du service, du calme et un environnement au top !

Business

10/10

Exceptional

30 Oct 2024

THAI TUAN

Bel hôtel

Hôtel très confortable avec super petit déjeuner.
Accueil très chaleureux

Business

8/10

Excellent

29 Oct 2024

Antoine

Agréable

Étape voyage avec ma femme et nos 2 chiens. Environ parfait pour les promener

Partner

6/10

Pleasant

11 Oct 2024

Verified traveler

pas été upgradé alors que mon statut l'autorise apparement, non ?

Business Self

4/10

Poor

09 Oct 2024

alex benigno

Tutto abbastanza positivo tranne al check out dove mi sono ritrovato a pagare 2 colazioni mai effettuate x la cifra di 38 euro.
Una e' stata addebitata al check in ,avvenuto nel tardo pomeriggio di venerdi 4 ottobre,il sabato 5 non ho usufruito della colazione ma mi e' stata addebitata,mentre il giorno 6 correttamente effettuata ed addebitata.
Al momento del check out incapacita' di risolvere il problema e poca conoscenza della lingua inglese pur lavorando in un hotel dove la lingua inglese dovrebbe essere eccellente e ,dopo aver fatto notare la cosa ,mi veniva risposto che io non parlavo Francese.
Scegliendo un certo tipo di hotel lo si fa per avere un certo tipo di servizio ed il personale non si deve permettere di rispondere in modo ineducato al cliente ,soprattutto non essendo neanche la persona piu' qualificata nel ruolo.
Ho ricevuto una mail di scuse con il rimborso di una sola colazione al posto delle 2 spettanti dimostrando, ancora una volta, la scarsa attenzione alla gestione.
Che dire, pazienza la colpa e' mia che,come al solito,pago senza guardare prima la ricevuta cosa che ,in Francia,imparero' a fare.

Business

10/10

Exceptional

30 Sep 2024

Nicolas

Allez y

Bel hôtel bien situé en bord de l’erdre
Prestation au top

Business

10/10

Exceptional

28 Sep 2024

Ludovic

L’hôtel est très bien situé et facile d’accès. Bien intégré dans les environs, sa décoration est moderne et chic.
Notre séjour s’est très bien déroulé et nous avons pu profiter de deux belles chambres calmes et contiguës. Les lits sont confortables et spacieux, les salles de bains bien équipées. Nous avons également pu profiter d’un petit déjeuner sain et équilibré grâce au large choix offert.
Enfin, le personnel est disponible et souriant, facilitant ainsi la réussite de notre séjour.

Leisure Family

8/10

Excellent

16 Sep 2024

Christian

Tres bien

Très bon hôtel, avec un plus: le restaurant “Le Manoir de la Régate”

Partner

10/10

Exceptional

03 Jul 2024

Verified traveler

hôtel très confortable et très calme

chambre très confortable et très jolie. personnel d'une extrême gentillesse à l'accueil ainsi que la personne qui était de nuit. je recommanderai votre établissement à mes collaborateurs.

Business

6/10

Pleasant

20 May 2024

Serge

Déçu de mon choix (sur le web)

Hôtel éloigné de tout .
Douche dans baignoire : accès difficile et fond de baignoire glissant .
Au bar : pas de boisson fraîche !
Pas canal + à la TV !
Surprise à réception de la facture : petit dej cher (19€/pers) et facturés pour 2 jours alors que pris 1 seul jour .
Globalement facture élevée par rapport à la prestation et comparativement au Mercure précédent à Vannes au même tarif en chambre supérieure vaste et ultra confort ….(et petit dej à 12,50€ !! (Et toutes chaîne canal et bein)

Partner

10/10

Exceptional

20 Dec 2023

Stéphane

Hotel trés agréable

Hotel face à un lac trés agreable.

Business

8/10

Excellent

17 Sep 2023

Alberto