Name: Pullman Bali Legian Beach
Address: Jl. Melasti No. 1, 1, Legian, 80361, ID

10/10

Exceptional

16 Jul 2026

Andreas

The room was very spacious and clean. The staff was super friendly and attentive. The breakfast buffet had a good variety of food.
I enjoyed my stay and will stay here again.

Partner

10/10

Exceptional

15 Jul 2026

Thavaratnam

Location and proximity to all you need - airport, shopping, food, etc etc
Very good place for family enjoyment

10/10

Exceptional

14 Jul 2026

Dayna

Wonderful stay, highly recommend

Friends

4/10

Poor

11 Jul 2026

Shelley

The only reason I’m giving this hotel one star is because the ocean view from our room was beautiful. Unfortunately, the rest of our stay fell well short of what you’d expect from a five-star hotel.

Our Ocean View Room had a constant damp, mouldy smell from the moment we arrived. On the first night, the hotel provided a dehumidifier, which was very noisy, leaked water and made little difference to the smell. Staff initially looked into moving us to another room, but the hotel was fully booked. Unfortunately, no one followed up over the following days to check on the issue or offer another solution.

The bed was very hard and uncomfortable, and the balcony door was misaligned and wouldn’t close properly unless it was locked.

The soundproofing is extremely poor. We could hear conversations in neighbouring rooms, people walking and talking in the hallway, and noise from the street and beach. Getting a peaceful night’s sleep was difficult.

Housekeeping was inconsistent. We were often left without enough towels, and on one occasion our room was serviced but the used towels weren’t replaced. We were told fresh towels would be brought later, but they never arrived.

The curtains were badly worn, with numerous holes throughout them, allowing sunlight to stream into the room early each morning. They looked tired and should have been replaced long ago.

The pool is far too small for a resort of this size and there are nowhere near enough sun lounges. Breakfast was also very average.

Family_with_children

10/10

Exceptional

11 Jul 2026

Scott

Best view from our ocean view room was amazing.

Partner

10/10

Exceptional

06 Jul 2026

Yolanda

This was our family’s third year staying at the Pullman, 11 nights this time, and won’t be our last. The hotel is meticulously run by top tier staff, the rooms are always clean and well maintained, and the gym, pools, restaurants and spa are excellent. We love the location for proximity to the beach (though it’s a surf beach not for family swimming - but morning walks are fabulous) and to lots of restaurants, shopping, attractions, Beachwalk, cafes and bars. Highly recommended.

Family_with_children

2/10

Poor

27 Jun 2026

Jenny

unfortunately had headphones stolen from my room. Asked the staff not to clean the room as I only arrived the night before. When I arrived back to my room later that day I noticed they had come into my room. Next morning realised the head phones had been taken.

Family_with_children

10/10

Exceptional

22 Jun 2026

Sherri

Great location, excellent food, comfy clean rooms, helpful staff, lovely pool and garden areas with ocean view. Thank you.

Partner

10/10

Exceptional

09 Jun 2026

David

Great room, very clean. Staff are freindly and helpful

Partner

8/10

Excellent

01 Jun 2026

Jennifer

Great location. Lovely staff. Beds very hard. Breakfast was ok but mostly inside and very hectic

Family_with_children

8/10

Excellent

26 May 2026

Jevon

Good choice of breakfast options.
Rooms are spacious & overall clean.
Pool needs some repair with loose tiles on the bottom that cut open our friend’s sons foot quite badly. Staff helped with some first aid pool side. Hotel location is great close to the beach & nearby bars/restaurants.

Friends_and_family Family

8/10

Excellent

23 May 2026

Joanne

We (3 mature ladies) received a lovely welcome on arrival, staff very friendly and helpful. No request was too much to ask. Very obliging. Rooms and amenities were great. Made use of the pools where were we maintained.
Would stay at Pullman Legian again and will recommend to family and friends. Hotel is a great location to beach. Shopping and restaurants.

Friends

10/10

Exceptional

19 May 2026

Keegan

Excellent rooms the whole hotel was always clean and staff were great!

Partner

10/10

Exceptional

18 May 2026

Jacqueline D

Great place to stay

10/10

Exceptional

06 May 2026

Nupur

The breakfast menu was quite extensive and delicious.
We enjoyed the pools the most - the infinity pool was amazing and overlooking the sea with great views. The garden-side pool was also great with a nice pool side bar which had great cocktails. Overall we enjoyed our stay a lot!

Family

4/10

Poor

03 May 2026

Matthew

Property run down, smelled like mould, let children in adult pool

10/10

Exceptional

29 Apr 2026

Lisa

Great breakfast options, great cocktails and mocktails, great staff and location. Loved our stay.

Friends

10/10

Exceptional

21 Apr 2026

Frances

Enjoyed our week stay at the Pullman Beach Hotel, with a beach facing room. Room was clean and well maintained, staff were exceptionally polite and helpful, and food was very good (huge selection at breakfast and also with room service). Infinity pool was fabulous, with attentive staff. Spa felt very luxurious. Great location. Thoroughly enjoyed our trip and stay in this hotel.

Partner

10/10

Exceptional

19 Apr 2026

Connie Petsos

Clean room. Excellent breakfast. Great staff, especially breakfast staff.

Friends_and_family Friends

6/10

Pleasant

16 Apr 2026

Matthew

Large resort, but small pools. Rooms clean and comfortable. Great location. Breakfast was okay.

Friends

8/10

Excellent

10 Apr 2026

Vanessa

Lovely large rooms with Balcony. Lovely but small infinity pool and most days it was difficult to get a sun bed. The staff are very friendly. I would stay again.

Friends

8/10

Excellent

10 Apr 2026

Phunyanud

Previous more toilet paper in room.
We got Bali belly 😖
Room is amazing staff very friendly and helpful

Family_with_children

10/10

Exceptional

08 Apr 2026

Paul

An excellent hotel. But needs a little maintenance

Self

10/10

Exceptional

03 Apr 2026

Joshua

Lovely hotel

Family_with_children

8/10

Excellent

14 Mar 2026

Paul A

Stayed many times and always enjoy our experience
Ideal for couples and families with great facilities and food

Partner

8/10

Excellent

14 Mar 2026

Sharon

very neat and tidy
Ocean view great, but very noisy in the night time

Partner

10/10

Exceptional

09 Mar 2026

shazia

Yes

2/10

Poor

10 Feb 2026

Wissam

every complaint was met with a smile, not a solution

2/10

Poor

10 Feb 2026

Ali

terrible management, staff hardly speak English

10/10

Exceptional

02 Feb 2026

Ricki A

The room was great and the bed was so comfortable that we fell asleep instantly each night. The stand out was the rooftop pool along with the super friendly Darmawan and his team - they really made our stay perfect!

Leisure Family

10/10

Exceptional

01 Feb 2026

Robin

Clean and composed with great staff and good location

Leisure Family_with_children

6/10

Pleasant

19 Jan 2026

Ali

the Hotel was good. But there is a ridiculous amount of traffic noise. I had an ocean view room and the hotel is right next to the main road with loud passing motorcycle noise at up until 2-3am, especially on the weekend.

If you are looking for a quiet peaceful holiday then avoid this place.

Additionally the quality of the food was very average.

8/10

Excellent

10 Jan 2026

Jason

The property was pretty cool.When booking make sure you know exactly what room you're getting because sometimes what's advertised and where you are , are two different things.
For ex: booked garden room and got street view ( very noisy).
In saying that, once I notified the hotel they apologized and next day I was moved into correct room that I booked..
Much better.All staff were fantastic and accommodating.
My only downfall is that the adult pools should stay open until midnight, as sometimes you're out all day (hot and sweaty), then back for dinner.
Not enough time for a dip and drink.
Other than this I would definitely return.
Also,try booking earlier, because it's a bit pricey, but it is Pullman after all.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Samir Imtair

All is great. But mostly the staff thay are very nice, helpful and caring.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Jordan

Absolutely amazing place, very clean and beautiful staff were to so friendly and they absolutely went above and beyond for kids, pool,gym,movie kids play center all 10/10

Business_and_leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Priscilla

Location is perfect, easy walking distance to everything we needed.

Plenty of cocktail options at the pool bars.

Service exceptional

Partner

10/10

Exceptional

02 Jan 2026

Luke Brian

Great friendly resort

10/10

Exceptional

21 Dec 2025

Waleid

Food, clean room fast and efficient. Close to shoping centers, roof top pool, staff pleasent and helpful at all times. Well done all

Leisure Family

10/10

Exceptional

21 Dec 2025

Penny Louise

Very helpful staff
Very clean room
Excellent buffet breakfast
Cool kids outdoor movie screen each night

10/10

Exceptional

29 Nov 2025

Paul

Beautiful property with some fun family friendly touches like a kids pool and evening cartoon movies on a big inflatable screen in the courtyard. Nothing to complain about here!

Leisure Self

4/10

Poor

28 Nov 2025

Joanne Elizabeth

The room needs a refresh. Everything old and tired. The air conditioning smelt strongly of mildew the entire stay

8/10

Excellent

25 Nov 2025

Jane

Staff were wonderful and very friendly and helpful. Food was great. The only complaint was the bed and pillow which were too hard and made my back and neck very sore.

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

John

Good hotel clean and good breakfast

10/10

Exceptional

19 Nov 2025

Tegan Rose

Room was amazing!!
Staff were all so friendly and helpful.
Loved this hotel and would definitely stay here again!!

Leisure Family_with_children

10/10

Exceptional

18 Nov 2025

Leanne

Staff were amzing!!

Leisure Partner

10/10

Exceptional

11 Nov 2025

Robert

Breakfast was better than most resort hotels. Higher quality of food. Rooms were very good.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Lloyd William

Staff, facilities and room were great. Room beach view was fantastic. Location for dining, shopping, relaxing and beaching .... just perfect.

8/10

Excellent

09 Nov 2025

David

Some of the building is in need of repair or refurb but realy nice over all drinks are a bit pricey
Need to get rid of those 2 massive big sighns out the front (juice or something) rewen a perfect view
Trim some trees out the front to
Great cash exchange

Leisure Partner

10/10

Exceptional

07 Nov 2025

Susan Georgina

Clean and very spacious rooms. Staff were also very friendly

Leisure Family

10/10

Exceptional

07 Nov 2025

DONNA

Love this place We would come back. Pretty close to the markets, \"Beach Walk\"shopping mall. End of the road after a short walk is the Kuta beach. Love their buffet. Love the coffee and much more. The lovely young lady \" Haity\" has a bright future in hospitality. Thank you all for you makng our stay so special.

Business_and_leisure Friends

10/10

Exceptional

31 Oct 2025

Muljati

We are from Auckland, NZ and have had a great 2 night stay at the Pullman Legian. Everything was awesome, will definitely stay at Pullman again when we go for the next Bali holiday.

Partner

10/10

Exceptional

30 Oct 2025

Kym Louise

Amazing place to stay.. staff so helpful.. clean, great location, great security and you feel safe here. Breakfast and food amazing. Slight issue with room when we arrived and staff were quick to help fix it… we’ve stayed here both times coming to Bali and we’ll be back!

Leisure Partner

8/10

Excellent

30 Oct 2025

James

Room was great, food was great, location was great. Only 4/5 stars because I had constant mosquitos in the room (even with the door closed throughout my stay). There is also no soundproofing so if you're facing the road expect a loud night.

Business_and_leisure Self

6/10

Pleasant

26 Oct 2025

Julie

We had 2 rooms, both had a strong damp, musty smell. Most unpleasant.
The communal lounge & bathroom was disgusting. Dirty, smelly, unhygenic.

Leisure Partner

8/10

Excellent

24 Oct 2025

Dianne

The room was large, clean & spacious, but could probably do with an update.

4/10

Poor

24 Oct 2025

Robert

We lost a whole day that we had planned on arrival due to the check in staff stuffing us around for hours and not giving us our room even though I had proof that I had booked the extra day so we didn’t have to wait until 3pm to get our room after arriving in the morning they took hours and hours to get there act together and we didn’t get in until midday so only 3 hours before normal check in even though I had booked for the day before. Really disappointed with how they handled the situation and wouldn’t stay there again

Leisure Partner

10/10

Exceptional

23 Oct 2025

Ashleigh

Will definitely be back

10/10

Exceptional

18 Oct 2025

Steven

The hotel was first class, the neighborhood it sat in for the most part was filthy dirty And noisy. I almost broke my leg, walking down the sidewalk falling into a hole! The hotel made up for the difference.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Wilfredo

Spacious rooms, desk and room service excellent, room daily cleaned. Amazing staff

Leisure Family_with_children

4/10

Poor

13 Oct 2025

Paul

The 6th time I have stayed here but will never stay here again
Staff lied to us and told us they upgraded our room. The room was bigger but only 50m from fireworks and only 20m from the insane traffic noise on Melasti.
If you get a free upgrade to tower 1, they are lying. They are moving you here because they are the worst rooms in the hotel. They seem to target Aussie travellers.
After 3 nights of no sleep, at 1am I got up and asked to be moved.
They apologised and gave us another room with a late checkout, but on our last day, our keys no longer worked and we were locked out of our room
My advice is if you like the area, stay at the Stones, the Mercure or Kuta Seaview on the same street

Leisure Partner

10/10

Exceptional

13 Oct 2025

Michelle

Junior Family Suite was perfect for 2 adults and 2 children with two bathrooms and the large balcony over the garden area.
Room was quiet
Location of Hotel was perfect for the afternoon beach hangs to watch the sunset and a few minutes walk to the hustle and bustle.
Room was clean and had all amenities.
Buffett Breakfast was a big hit especially the waffle/pancacke station.
Roof top pool was beautiful

Leisure Family

6/10

Pleasant

10 Oct 2025

Prue

On check in there were multiple issues for the 6 of us staying , yes there was an event on however the gentleman checking us in was very vague and unhelpful the whole process took close to 2 hours which after travelling is not ideal
They charged my credit card twice and this was left on pending for a week despite the rooms being pre paid
One friend had to move rooms due to security issues with her door this took a whole day
Despite this being a group booking we were spread across the hotel
Another manger resolved these issues, however overall the property is tired and needs a refresh
Drinks are expensive in comparison to other hotels
Spa was lovely
Views are limited , the staff on the rooftop pool seem to be in rush to get you to leave after sunset and service at times was slow
Food was ok , standard expected at a hotel
Overall not a 5 star hotel or experience
But the rooms were generally clean and the beds comfortable, great location for accessing Kuta , Legian and Seminyak beach areas for bars ect
For a few days if you are out and about in Bali this is a great place to stay but if you are after a 5 star resort experience this is not it

Leisure Friends

10/10

Exceptional

07 Oct 2025

Yolanda

This was our second time staying at the Pullman and I hope not the last. Our room was huge and gorgeous, with a lovely view over the garden. The rooftop swimming pool is stunning and well serviced by a bar and dining. The buffet breakfast is plentiful. We love the area for the great vibe whilst being secluded from the party zones if you’re not keen on that side of Kuta/Legian. We took a morning walk along the beach each morning and had loads of dining options within a short walk.

Leisure Family

4/10

Poor

06 Oct 2025

Tracy Ann

We arrived to find our balcony room overlooking the ocean was not available and we were being down graded to a different room. After much persistance we were finally given the correct room that we had booked and paid for. We were very disappointed in the hotel very plain and small pool areas with limited seating. We wouldnt come back to this hotel .

Leisure Partner

10/10

Exceptional

06 Oct 2025

Femi

it was value for money

Leisure Family

10/10

Exceptional

02 Oct 2025

Wayne Thomas

Great stay here. Highly recommend.

Leisure Family_with_children

10/10

Exceptional

18 Sep 2025

Catherine

The staff at the hotel were very caring and kind, it is a lovely place to stay.

Leisure Self

10/10

Exceptional

17 Sep 2025

Navjot

If you looking a luxury experience in this area. I would highly recommend this hotel.

Leisure Partner

8/10

Excellent

13 Sep 2025

Kay

The property was on the beach looked lovely as you entered the Resort. Rooms were big and comfortable. Breakfast was good eating. Overall I enjoyed my stay at the Pullman

Leisure Partner

10/10

Exceptional

12 Sep 2025

Ainslie

Great location, staff are amazing, restaurants have great food and cocktails. Thoroughly recommend this resort.

Leisure Self

10/10

Exceptional

10 Sep 2025

Lyn

When we arrived we had an issue with our room bad odour horrible!! Staff found another room immediately very happy with new room. Staff are warm very friendly looked after us well

Leisure

8/10

Excellent

08 Sep 2025

GLEB L

hotel without its own identity like many other 5 star hospitality brands these days: good overall quality without a personal touch or feel, nothing really to remember

Business Self

10/10

Exceptional

06 Sep 2025

David

Great stay and staff always friendly

Leisure

10/10

Exceptional

04 Sep 2025

Donna

Customer service from checking in to checkout was excellent 100% could not fault at all!

Leisure Partner

8/10

Excellent

04 Sep 2025

SAVITA

Good Experience

Leisure Family

4/10

Poor

03 Sep 2025

Kylie

My first time staying at the Pullman and at a more elite hotel. I was disappointed and feel like Ive had better service at $50 a night hotels. Whilst the grounds were nice and staff friendly, the hotel room was basic, and lacked sufficient room for my case and clothing.

My room was not cleaned properly, basic amenities such as bathmats and facewashers not replaced and floors not swept. Bath salts I used on the first night were not replaced. I reused my towels and did not expect my linen to be changed during my stay so there was no excuse not to clean the room to an acceptable standard.

The garden view room was in fact looking directly into the mens toilet whilst they used the urinal due to poor privacy shielding.

The benefits they offer in fact require a deposit eg they offer a pillow menu but expect a $50 deposit to use.

Benefits-close to beach and decent restaurants.

Leisure Family

8/10

Excellent

30 Aug 2025

gino

Rooms were smelly

10/10

Exceptional

29 Aug 2025

John

Excellent breakfast and professional service
throughout the Hotel.

Leisure Partner

10/10

Exceptional

27 Aug 2025

Alicia

The team at the Pullman were amazing, nothing was too much effort. The property was beautifully designed with everything anyone could want from the smallest of people to the oldest.
It is so close to everything that Legian has to offer.
Highly recommended.
Thanks guys, we will be back.

Leisure Partner

4/10

Poor

22 Aug 2025

Safaa

Rooms were smelling mold and sewage
The kind manager, Basly, change 3 times out room but still the same inconveniant
When we were requesting for something, our request were never actioned gor example baby cot, towel, bed sheets, ashtray etc...
Otherwise, good breakfast
Staff friendly
Housekeeping was poor
Cleaning not perfect

Leisure Family_with_children

6/10

Pleasant

18 Aug 2025

Barry

We arrived Hotel, early hours morning, went to room and it stunk mold, and damp, we complained and was moved following day, sadly it made us sick, after reading recent review this is clearly an ongoing issue. Not 5 star Pullman standards, the gym and hotel area itself is nice. No mini bar in fridge which not great for a 5 star hotel. The staff are friendly and helpful, the cleaners are very noisey and woke us up every morning around 7ish . Overall would not return to hotel. The area is extremely busy so if you want peace and wuie

Partner

10/10

Exceptional

16 Aug 2025

Stephen

Very comfortable and relaxing

10/10

Exceptional

12 Aug 2025

Janeeah

Beautiful

Leisure Friends

6/10

Pleasant

08 Aug 2025

Daniel

Mold in shower, property very dated, workmanship on repairs poor

8/10

Excellent

07 Aug 2025

Matthew

Hotel is in an excellent location, close to all shopping and attractions. The hotel facilities were excellent.

Leisure Partner

8/10

Excellent

07 Aug 2025

Sharon Anne

Friendly staff
Food very good

Leisure Partner

4/10

Poor

02 Aug 2025

maryam

The rooms smell moldy and the staff showed me other rooms that smelled worse. Overall the hotel is close to the town which makes it a good location.

Leisure Family

6/10

Pleasant

01 Aug 2025

James

The unit we stayed in had a damp mouldy smell. We complained, they came in and \"treated\" the room. However it made no difference. We had no one follow up to ask if it had improved.

Leisure Partner

8/10

Excellent

30 Jul 2025

Kelly

Was overall a 'good' stay, but nothing wowed us.
Very spacious room that would benefit from more generous furnishings - a mini sofa for 1½ seemed a waste!
Gardens are lovely and could do with some seating benches (although the hammocks and beanbags are a nice touch).
All staff were very friendly and helpful.

Leisure Partner

10/10

Exceptional

17 Jul 2025

Nikhil

I would highly recommend this hotel for a family with kids -
Breakfast amazing loads of options
Housekeeping service fantastic
Location best
Sunset experience one of the best

Leisure Family_with_children

10/10

Exceptional

12 Jul 2025

Brad

Good location, friendly staff.

Leisure Family_with_children

10/10

Exceptional

07 Jul 2025

Pawan

Was a nice stay. Area has plenty of restaurants and across the road is the beach.

8/10

Excellent

06 Jul 2025

Malcolm

Whilst the hotel is great room was continually damp from ac. No adjustments could made which dry out room apart from turning off. Towels looking very warm and old for a 5 star hotel

Leisure Partner

10/10

Exceptional

02 Jul 2025

Kirsty Anne

Excellent facilities and good location opposite the beach. Staff exceptional so helpful and friendly. Easy walk to known locations or transportation organised for extra convenience

Leisure Partner

6/10

Pleasant

01 Jul 2025

Eric

Old building. Mold. \"Funny\" smells. Not sure if Expedia or the hotel that screwed up our rooms booking. We booked 2 same type of rooms, but ended up getting different rooms. We couldn't change rooms because the hotel was full, so they said.

Leisure Family

10/10

Exceptional

29 May 2025

Renee

Was a great central location

Leisure Friends

10/10

Exceptional

07 May 2025

George

Beautiful resort in front of Legian Beach. Very clean, modern, and the staff are all friendly and helpful and everybody speaks English.
The property has a nice pool for adults and for kids. They also have a kids club where kids and babies can play inside.
The atmosphere is very nice especially at night it’s very warm and moody, every night they do a dance show, they call singers etc.
They also have a amazing Balinese SPA which is very full of reservation so reserve in advance.
The room is very clean but is very noisy especially in the road side. I really recommend!

Leisure Family

10/10

Exceptional

28 Apr 2025

Teresa

Lovely first stay at this hotel.
The staff are all very lovely and the resort is very pretty. Reasonably priced drinks etc. Nice spa, a little dated n dirty but overall very good and I'd stay there again.

Leisure Family

10/10

Exceptional

17 Apr 2025

Shane Graham

Floor 3pool and view

Leisure Partner

10/10

Exceptional

01 Apr 2025

Verified traveler

Nothing to complain about, staff weee excellent and helpful. Room spacious and clean. Food choices were very good, steps away from Legian Beach. Perfect holiday destination

Friends_and_family Family