Name: The Stones Hotel Legian Bali
Address: Jl. Raya Pantai Kuta - Banjar Legian Kelod, Legian Bali, 80361, ID

10/10

Exceptional

01 Aug 2026

Andreas

Had a wonderful stay at The Stones Hotel, is in close proximity to all amenities and the staff were excellent.

Woild definitely stay here again

4/10

Poor

31 Jul 2026

Gustavo

As a 5 star hotel, the experience did not meet the expectations set online
We booked a deluxed room, but it was incredibly basic. The room fridge had issues it was changed but if possible staff should avoid this things to happen, the shower temperature was ever lukewarm and with no balcony, there was nowhere to hang wet pool clothes.
Dining was also a letdown. The Big Fish restaurant removed the nice fish on the bone meal that appears online, also when requested no spicy and wait staff agree to, it shoud be delivered as requested. Price was high for what we received.Breakfast was just ok, they offers fresh juices and were delivered two days but the next 3 days service were down and we had to keep asking for the order. Based on recent experiences in other hotels, it should be offered recreation activities.Overall, it didn't deliver the service or quality expected of a 5 star hotel.

10/10

Exceptional

30 Jul 2026

Marcus

Friendly staff, great location

10/10

Exceptional

30 Jul 2026

LEICA

Absolutely wonderful, the food the service and absolutely wonderful staff, a true pool side full service relaxation holiday.
Happy hour everyday 12-6, the breakfast is so full of wonderful choices also.
A short walk to all the shops and beach walk shopping Centre .

10/10

Exceptional

28 Jul 2026

Jon

Good size modern rooms, breakfast terrific, coffee is barista made and absolutely perfect! Staff are excellent and attentive and remember your names. Decent location, front entrance straight over the road to the beach. Sun loungers were generally all gone by 8am with towels on them, but no one actually using them. Bit of a walk down the driveway as the hotel is at the rear of the property, but probably a good thing to walk off the brekky.

10/10

Exceptional

28 Jul 2026

Sidney

Lovely hotel. Great location

10/10

Exceptional

23 Jul 2026

Anita

A great stay, great staff rooms and location

10/10

Exceptional

21 Jul 2026

Luz A

Excellent hotel! Love the breakfast buffet! Great experience!

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Rebecca

There are some beautiful rooms however the room I had with no balcony was not the nicest, room smelt unpleasant. Aircon was hard to work, shower takes time to heat up.

Self

6/10

Pleasant

13 Jul 2026

Chris

Very disappointed with the service of the pool. There are not enough lounge chairs to cater for the amount of people in the hotel. Not good enough. A lot of guests very unhapppy. The pool staff were very helpful although not enough staff to cater to everyone. They are overworked. Need more staff. We had 2 mornings where staff knocked on our door to clean the room. We are on holidays and were asleep at 8am & 8.30am, Not appreciated. We had no hot water for nearly 2 days and told to shower at the pool. We were expecting a luxury stay for the price we paid. Very disappointed. We will never stay again.

Partner

10/10

Exceptional

13 Jul 2026

Gaberia Fransiska

Convenient.Friendly staff.Clean. close to everything. Lovely pool and Breakfast. Excellent stay.

Family_with_children

6/10

Pleasant

12 Jul 2026

Gary John

Firstly Staff are fantastic and service 100%

BUT……

Sadly it’s Lost some of its shine and putting its 5* rating at risk ? - getting tired and needs maintenance and money spent on it.
Entrance and front of hotel near road looks terrible.

Grey Tile at front of pool bar missing

Witnessed loose mosaic Tiles in pool every day - and pool tiles around edge need good cleaning.

Some Decking at back of pool needs maintenance on as protruding up and needs re-screwing/ replacing

Pool Umbrellas need repairing properly or replacing - pool boys spend all day every day having to fix
Also need new heavier parasol bases as not good that umbrellas have to come down in slight breeze but scorching sun !

Breakfast needs more gluten free options- no cereal etc just plain muffin and not nice bread. Day before leaving advised they have GF croissant and pain au chocolate and offered GF sourdough toast - this should be on display or on a notice board at GF area of breakfast buffet.

Restaurant food not good and had to be returned as cold food, cold plates and fish and steak inedible.

Bedroom are tired and have not been changed since 2015

Partner

10/10

Exceptional

12 Jul 2026

Hayley

We had a fantastic stay here as a couple and I would definitely come back with the kids in the future. Surprising it was too busy when we travelled here in June, there was always somewhere to sit around the pool. The entrance to the hotel is abandoned and seems like a bit of a let down on arrival but once you’re past that point it’s very lovely. I have stayed at many places around Bali including 5 star. I thought for the price it was a winner compared to paying double at most other places. Breakfast was great, heaps to choose from and they offer cafe style coffee which is a nice touch considering there was no extra cost. We went with pool view room and it was nice size with a lovely balcony and bath. Happy hour is 12pm till 6 which is a fair bit of time and certainly helps bring those prices down. Couldn’t really find any faults at this place apart from entrance which is so minor.

Partner

10/10

Exceptional

12 Jul 2026

Sungyool

It was nice..!
will visit again

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Lidia

Stunning hotel with every luxury. The breakfast buffet will blow you away.

Partner

8/10

Excellent

11 Jul 2026

Danielle and Bruce

Fourth stay there. Room was great as was breakfast, which cater for me being gluten free. This is the first time that there has been a large number of kids. Staff need to approach children and tell them when to stop jumping on furniture in the foyer or playing soccer at 10.30pm. Pool chairs were also been held with no one on them for 3 hours. The place was packed and unless you had a chair by 7.30am, you weren’t getting one,

Friends_and_family Friends

10/10

Exceptional

11 Jul 2026

Roger

Great location.staff can’t do enough for you

Partner

2/10

Poor

07 Jul 2026

John Aron

Disappointing stay. Not the 5-star experience we expected.

Check-in is 3pm, but our room wasn’t ready until after 3:30pm. I spoke to another guest who told me their room wasn’t ready until after 5pm. The hotel was significantly understaffed and struggled to cope when operating at full capacity.

I booked a room advertised having a ‘City View’, however the view consisted of the roof of the hotel lobby atrium and a hotel wall. I don’t believe this reasonably matches the description of a city view (see photos). The Hotel said this was a city view and there were no other rooms to move us to.

The pool area was disappointing. With approximately 60 sun loungers for a hotel with more than 300 rooms, you needed to reserve lounges from around 7am. If you arrived later, there was little chance of finding a lounge and relaxing by the pool.

We waited more than 30 mins for two drinks to be delivered to our pool loungers, and the front desk had run out of local maps for guests.

Only one elevator was operating during our entire stay, which resulted in delays getting to and from rooms.

Even the complimentary welcome popsicle wasn’t offered at check-in. I had to ask for it after we checked in.

While the staff were polite and friendly, they appeared to be doing their best under difficult circumstances. The issues appeared to stem more from staffing levels.

Overall, the hotel left a terrible impression and was not a relaxing resort experience.

Family

8/10

Excellent

07 Jul 2026

bradley

Nice hotel. Nice facilities. Nice location. Nice staff. A little bit annoying they turn the spa off at 6pm.

Friends

10/10

Exceptional

07 Jul 2026

Emma

This was our favorite resort in Bali we were a family of six. The location is super convenient to get to garlic lane and the beach.
This resort had the perfect balance of having resort amenities, but then also feeling like you can go out and explore Bali where some of the other resorts sort of kept you in the resort because it’s hard to leave.
They had a six hour happy hour each day around the pool!
The pool area is huge and super welcoming the kids swam in it all day.
The buffet breakfast is really good with free milkshakes and café coffee.

Family_with_children

10/10

Exceptional

06 Jul 2026

Francisco

Great property, convenient for Kuta surfing. Best authentic food in the area.

Family_with_children

10/10

Exceptional

03 Jul 2026

Mark

The room was amazing, overlooking the pool with a bath on the Balcony. After a very long journey, the watermelon ice cream at check in was so good. Massive thank you to Yuli & Ryan for my \"Retirement Gift\" on arrival. The breakfast was outstanding, so much choice and everything was lovely. The doughnut wall particularly nice!! The staff were so attentive and nothing was too much trouble.

Family

10/10

Exceptional

01 Jul 2026

Errol

Amazing staff, room were perfect. Perfect location as well.

Friends_and_family Friends

10/10

Exceptional

30 Jun 2026

Erin

We loved our stay at The Stones

Friends

10/10

Exceptional

28 Jun 2026

Sally

Great location food for breakfast was amazing would definitely recommend it

Partner

10/10

Exceptional

27 Jun 2026

Neville

Great location friendly and helpful staff really comfortable bed

Family_with_children

10/10

Exceptional

26 Jun 2026

Pam

Fabulous propert stay here for many years. The pool is great and the staff make the hotel as very friendly and looks after your every need. Putra goes beyond in customer service and make it feel like a second home

Partner

8/10

Excellent

26 Jun 2026

Sharon

My fridge wasn’t cold
Staff fantastic
Clean room but forgot to top items used

Friends

8/10

Excellent

25 Jun 2026

Andrea

Rooms were clean and serviced often.
Pool area didn’t have enough sun beds and half are in the shade all day. But the pool, pool bar, food and service was excellent

Partner

10/10

Exceptional

24 Jun 2026

Sammie

Great location fantastic service 2 for 1 cocktails

Self

8/10

Excellent

23 Jun 2026

Ian

The staff were so friendly and helpful with anything you needed. The gym was great and the hotel pool fantastic. The property is starting to look a bit dated starting with the building at the entrance to the property. The lobby is great and rooms are nice. The roof line around the eves of the property are looking rusted and bring down the resort look. Day beds around the pool are difficult to get as people throw towels on them very early then leave for breakfast of return to their rooms. Breaky is good but same thing every day but there was plenty of it.

Partner

8/10

Excellent

21 Jun 2026

Anthony

Good, clean hotel in a good location. Food is good, rooms good size and has a big pool. Staff were very friendly and helpful.

Friends

10/10

Exceptional

19 Jun 2026

Ashley

Great breakfast.
The staff are super helpful and provide excellent service.
Great location close to beach, shopping centre and massage shops.

Friends

10/10

Exceptional

12 Jun 2026

Enrico

The photos don't do it justice and I was a little pensive when I booked here but it was just perfect. From the amenities, staff, pool, cleanliness and food it was all amazing. Ill definitely look at booking here again on my next visit.

Partner

10/10

Exceptional

10 Jun 2026

Tania

Amazing , welcoming , friendly & helpful staff .
Beautiful clean room , restaurants, pool & amenities.
The Stones Hotel Legian is an awesome place to stay !

Self

6/10

Pleasant

10 Jun 2026

Darren

Hated the pool to small not enough chairs. Spent our time at the beach.

Partner

10/10

Exceptional

08 Jun 2026

Matthew

Avi, the lady that greets you for breakfast is amazing.

Family_with_children

8/10

Excellent

08 Jun 2026

Natasha

Rooms were always very clean as well as the property. Love the pool and facilities. Staff are lovely people and go out of their way to make you feel well looked after. Best suited for families with older children as kids activities were limited. Great walking location to restaurants and beach. Only criticism would be the same music play list every day at the pool area. I never want to listen to Adel ever again.. 😆

Family_with_children

8/10

Excellent

08 Jun 2026

Allison Jane

Staff were great
Building is very run down
But the staff try hard

Family

10/10

Exceptional

05 Jun 2026

Sarah

Second time stay for us and it was just as beautiful as we remember. The staff are amazing and very friendly. Used the gym this time and there was plenty of machines to use so lots of options. We had a poolside room with our own plunge pool which was amazing-the pool was packed this stay so definitely worked out we had our own little space to enjoy.

Will definately be coming back!

Partner

10/10

Exceptional

04 Jun 2026

Kristina

The hotel was in a fantastic location and was clean, modern, and well maintained. The breakfast was amazing, and the staff were exceptional—friendly, accommodating, and always willing to help.
One of the highlights was the staff coming around each day in their little rowboat, handing out icy poles and fresh fruit sticks. It was such a thoughtful touch and made the stay feel extra special.
We thoroughly enjoyed our stay and would happily return.

Partner

10/10

Exceptional

02 Jun 2026

Taylor

The hotel and staff were absolutely amazing, the rooms were clean and breakfast each day was so good
The pool area was great and the cocktails by the pool were great will be back

Partner

6/10

Pleasant

02 Jun 2026

Bahroz

this resort has changed a lot over the years. This is a fifth time we’ve stayed here. Unfortunately this time they failed in a lot of ways. The rules were mouldy. A lot of the requests we were making they were out of stock for example milk simple as that usually when we go to restaurant they’ll run out of the menu some of the items on it clean this mould on the rooms stuff are very nice but unfortunately the resort has gone down

Family_with_children

10/10

Exceptional

01 Jun 2026

Mark

Excellent breakfast, friendly staff and good sized pool.

Partner

10/10

Exceptional

27 May 2026

joanne

Will definately stay here again
Wonderful resort with amazing staff

Partner

10/10

Exceptional

26 May 2026

Michelle Gai

Very happy with our stay nothing was a problem at all if u asked the staff for help there service was amazing .Breakfast was the best so mich variety

Friends

10/10

Exceptional

25 May 2026

Sarah

Clean room, spacious, balcony was great. Water stations to refill water bottles was great. Breakfast was good, selection not as big as some of the other hotels but great value for the price.

Friends

10/10

Exceptional

24 May 2026

Sharen

Excellent stay once again at The Stones.

The staff have always been exceptional, and now it’s under new management, the staff have more autonomy to help guests, and it reflects in their confidence.

A delightful break in Bali, with the excellent pool, excellent food and beverage, excellent service and smiles all round from the staff.

It was also lovely to see the more experienced staff mentoring, supporting, smiling and laughing with the trainees. Happy staff, means a happy working environment, which once again reflects on good management.

Friends_and_family Friends

10/10

Exceptional

22 May 2026

FELIPE

Excelente la estadía, buenas piezas y todo muy limpio, lo mejor, el personal no puede ser más amable.

Family

8/10

Excellent

21 May 2026

Rachelka

Brilliant location, staff are amazing, breakfast was yummy.
The property itself is getting a bit tired. It could do with some upkeep. But honestly that's just me being fussy as a travel agent.

Partner

8/10

Excellent

20 May 2026

Elvin John

We were disappointed with the choice of food options as we felt the breakfast menu provided more options for your Asian clientele than westerners. There was not even the option for real bacon (not beef bacon) unlike most other hotels provided. Also no baked beans or HP or Worcestershire sauce which is always used with any kind of cooked egg options. This was a big let down for us as other hotels have bigger and better breakfast options which we would have expected from a five star hotel like The Stones. However all the staff were exceptional, very helpful, friendly and courteous. The only other complaint we have is that the air conditioning was just not cool enough with no option to change the temperature. Many other people were also complaining about it. It often felt very claustrophobic when it was a very hot and humid day.

Partner

10/10

Exceptional

20 May 2026

Allison

Amazing property and the staff were all so nice. I would definitely stay here again

Partner

10/10

Exceptional

19 May 2026

Lauren

Super clean and great buffet breakfast.

Self

8/10

Excellent

17 May 2026

Jodie

Breakfast was a great selection, staff very friendly and pool was great !

Partner

10/10

Exceptional

15 May 2026

Andrea

Great breakfast buffet, nice bath tub on patio. Comfortable beds. Great pool

Partner

8/10

Excellent

12 May 2026

Katya

We have stayed at The Stones many times and would go back again.

The location is great (the beach out the front is fabulous, a short walk to Garlic Lane for shopping and lots of cafes and places within a short walk).

In the hotel the pool area is fabulous, but there are only a restricted amount of pool chairs so its first in which often results in missing out. The spa area needs prompt fixing as its not working properly.

Breakfast is fabulous with loads of choices and good coffee and fresh juice, one of the best breakfasts we have had in Bali.

We had a pool facing room and highly recommend paying the difference to get this as the balcony is great. The room was great with everything we needed.

The restaurant at night was disappointing, they had run out of so many of the items as they only cater for a certain amount of each type and when we got there just before 8pm what we wanted was gone.

All in all one of the better hotels in the area.

Partner

10/10

Exceptional

12 May 2026

Bailey

Very friendly staff, understood my allergies and accommodated very quickly

Partner

10/10

Exceptional

11 May 2026

Damian

Yes breakfast was great and pool is awesome expeshly with happy hour

Partner

10/10

Exceptional

11 May 2026

Paula Stacey

This property was amazing and we really enjoyed our stay. The rooms are beautiful, the staff are so friendly and helpful and the whole place just has a good feeling about it. The happy hour around the pool was a favourite for us. The location is perfect, right across from the beach and between Kuta and Legian for easy walks to great shopping. Will definitely recommend and stay again.

Family

10/10

Exceptional

10 May 2026

Yavuz

Perfect hotel

10/10

Exceptional

08 May 2026

Ly Huong

Great friendly staff great kids club

Family_with_children

10/10

Exceptional

28 Apr 2026

Emmalene

The breakfast was lovely. I am vegetarian and when I asked if there could be a couple of vegetarian dishes the hotel Yuli couldnt be more helpful.
The stones hotel has sn amazing pool and we love it every time we go to Bali.

Friends

10/10

Exceptional

25 Apr 2026

Jade Michelle

The staff were friendly and attentive to all our needs. There was a relaxed vibe about the place. We will stay here again.

10/10

Exceptional

24 Apr 2026

Julia

Fantastic stay at The Stones Legian. The hotel is spotless, the staff are genuinely friendly and always helpful, and the pool is huge and perfect for relaxing. The 2-for-1 drinks were a fun bonus.

Great location right across from the beach, with easy access to everything but just far enough from the main bustle to feel calm.

Would definitely stay again.

Partner

6/10

Pleasant

23 Apr 2026

Michelle

The staff were very helpful. The breakfast was really good. Smaller selection but quality. One downside was the pool was in full sun until around 2pm and the chairs with shade get taken early and people save them all day even if they are not using them. Though this is not the fault of the hotel we found it hard to get time out of the sun to relax around the pool.

Friends

10/10

Exceptional

21 Apr 2026

Elizabeth

Staff were very attentive. Great selection of breakfast. Enjoyed our stay.

Friends

8/10

Excellent

21 Apr 2026

Angela

As always the staff are amazing at this hotel.

Breakfast is also good with a big variety available.

We used the pool facilities and the gym. The gym had everything you need to get a good workout in an the pool was lovely.

Location is great, another reason why we have come back to this hotel.

The only downside to our visit was our room. It had a very damp feel and smelt like mould. We aren’t generally very fussy people but it was quite bad. We had the standard room.

Family_with_children

10/10

Exceptional

21 Apr 2026

Amy

I took this trip, by myself as a chance to disconnect & from start to finish it was everything I had hoped for! My room, Level 2, with a bath on the balcony and a lounge chair to read on was superb but walking into to see a balcony with palm trees, overlooking the pool resulted in me crying with happiness!

I haven’t had a break for a very long time & suffer from chronic pain so the small gestures went such a long way! Asking for extra blankets or a flat pillow were easily accommodated, as was a bug zapper as mosquitos love me.

The staff were so polite & even asking for Coke Zero in my mini bar or extra face washers was no issue at all. I don’t eat much so to discover I could order just hot chips for approx $5aud to my room was a delight. The other guests (mostly Aussie and Indian) are nice & I made some wonderful new friends.

My biggest tips are grab a beach towel before breakfast & put it on deck chair and leave a note saying reserved. The staff will hold it for approx an hour for you. If you need something, just ask! I found paying my way was better as I didn’t have to think about a bill at the end.

The staff are incredibly accommodating & nothing is too hard. I highly recommend this hotel & the ice cream and pancakes for breakfast were pretty darn great! It’s approx $50aud return to and from the airport but it’s safe and Ketut contacted me on WhatsApp before I landed to ensure we had a plan, which I loved particularly as I was alone.

Happy travelling!

Self

8/10

Excellent

20 Apr 2026

Andriana

We stayed at The Stones for 11 nights from 25 March 2026. It was our third stay since 2015 (second in 2019) and we’ve always loved the location, swimming pool, king rooms with bath on the balcony, delicious and diverse buffet breakfast and lovely staff. We definitely cannot fault the wonderful staff on our latest visit, with exceptional service from Yuli in guest relations who helped us celebrate my mum’s birthday and immediately addressed any issues we raised (minimal - like replenishing drinks, shower caps etc), and Eri at the restaurant who always ensured we had a great table and greeted us personally each morning. The rooms are getting a bit tired since our first visit, and some of the staff are new and still learning their rhythms. However, none of this took away from a wonderful and relaxing vacation at this property.

Family

10/10

Exceptional

20 Apr 2026

Erica

Beautiful resort in a great locations. Easily access to the beach and local restaurants and shopping. Hotel has security and I always felt safe. Very clean room and comfortable beds.

Friends_and_family Family

8/10

Excellent

18 Apr 2026

Melissa

The Stones is a really nice, clean hotel with plenty to offer. Breakfast has a great variety, and the pool is huge, warm (perfect if you’re not a fan of cold pools), and nicely shaded in the afternoon. Because the resort is so spacious, it never feels crowded and you can usually find a sun lounge without any issue. The pool bar also has a good selection. It’s quite popular with younger families, it was school holidays so I guess it's expected. But the layout means it still feels relaxed and not overly busy.

There are plenty of beach bars directly across the road, which makes it easy to head out in the evening for sunset drinks.

Cons: Food and drinks within the hotel are on the expensive side. The front section of the property also feels a bit run-down and unused, with several closed and empty areas — although this seems fairly common in parts of Legian. The location isn’t particularly central, so getting anywhere requires a decent walk or a taxi. For families, especially, return trips can get pricey due to traffic and one-way streets. Bikes are definitely the easiest way to get around.

Friends

10/10

Exceptional

14 Apr 2026

Nicole

Wow. While some things seem better fro afar, the broad view was amazing

Friends

10/10

Exceptional

11 Apr 2026

Ross

Pool was amazing
Room was large enough and clean
Staff was excellent and very friendly
Breakfast was great - maybe a bit different some days would be even better.

Family_with_children

8/10

Excellent

11 Apr 2026

Andrew

Great location. Getting old. Needs a refresh.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

david j

Stones Hotel in Legion is amazing. Very high quality rooms (baths on some of the balconies). Very large beds. Excellent TV channels, good curtains so its dark if you have jet lag and air con is 24/7 on all floors. The thing that makes the Stones so special is the staff. All of the team are very friendly, professional and make you feel special. Particular thanks to Sari, the guest relations team who gave us some really good local tips and made us feel special as one of us had a birthday. The overall facilities are excellent. Its a full 4 star hotel with 5 star staff.

Partner