Name: Wyndham Garden Kuta Bali
Address: Jl. Pantai Kuta, Legian, Kec. Kuta, Kabupaten, NO 99X 4, Badung, Bali, 80361, ID

6/10

Pleasant

25 Jun 2026

Rolando De Guzman Dela

The room was pretty clean but outdated. Towel rack came off the wall, cabinet under the sink broke off and water from the sink tasted pretty bad. I don’t recommend the sink water to be used. Buy a water bottles to brush your teeth or buy some mouthwash to clean your mouth. The staff are very friendly and helpful.

Family_with_children

2/10

Poor

17 Jun 2026

Ahmed

When I got there, it didn’t look like the photos and I asked for a refund and they rejected it. Very not fair.

Partner

4/10

Poor

05 Jun 2026

Qheiza

Room smell awful and old

Friends

10/10

Exceptional

02 May 2026

Abdul Reza

Excellent location and a lot of good restaurants and the staff were super helpful and respectful.

Family_with_children

10/10

Exceptional

22 Apr 2026

Kevin

Staff were great

Self

6/10

Pleasant

12 Apr 2026

Mustafa

The building needs lots of renovation and maintenance

Family

6/10

Pleasant

10 Mar 2026

Hollie

The property is falling apart. Looks like no maintenance is carried out. The staff are lovely.
Tiles in the pool all coming off. It was probably fabulous when first built but now it would be lucky to pass a 3 star rating.
We would not stay here again.

Friends

8/10

Excellent

28 Feb 2026

Shelley

Great staff and food

Self

10/10

Exceptional

19 Jan 2026

Kristina

Staff was so courteous. Came and fixed the air conditioner right away and very gracious at supplying more towels and bottled water.

Leisure Friends

8/10

Excellent

16 Dec 2025

Richard

Great location, walking distance to the beach and beaachwalk mall, restaurants etc. Very good staff. Food was good. Very comfortable bed. Extremely small room though.

Leisure Family

8/10

Excellent

10 Nov 2025

Pamela

Great staff beautiful location

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

David

Friendly and attentive staff. Everything within walking distance. Just outdated rooms

Leisure Partner

6/10

Pleasant

19 Aug 2025

Endro

What i like this hotel is close to the beach, convenient. What i don't like is the room looks tight, bathroom sink water running so strong, floor is not carpet.

Leisure Family

8/10

Excellent

01 Aug 2025

Ana

I wish there was a category for between good and excellent. This was a great value stay and view /location was superb.
The breakfast buffet was average and so was the bbq. Again for the price I’m definitely impressed. The executive balcony with ocean view I really can’t get for that price anywhere else.
If you are not after fluff robes, and just want a comfortable place to sleep after all the water activities and too tired to care about the noise on Kuta beach and traffic then this location and views heaven - this is the place for you!

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Reuben

Great place to stay!

10/10

Exceptional

18 Jun 2025

Amanda Anne

Staff are extremely helpful and very pleasant

Leisure

10/10

Exceptional

04 May 2025

Kinjal

Awesome place must stay...highly recommended

Leisure Family

6/10

Pleasant

18 Apr 2025

Leonardo

Looks old, feels old , needs some TLC.
They say check in is at 2 pm, arrived at 2:30, the room was. O ready yet.
Breakfast was just average.
Shower floor looks dirty.

Business_and_leisure Family

8/10

Excellent

11 Apr 2025

Mildred

It was right across the beach, but the beach could use more picking up of plastic trash that gets washed up. I did see a person who was picking up stuff.The staff was polite& friendly& I was there by10am-ish after arriving from cruise port &could leave All my Bags in a room behind desk while I could change to swimwear *go eat at Coffee House right next to the hotel.VERY low prices and Good sized serving of a salad (I think with salmon!). I went to pool but there were leaves in it and around the area &then workers came along to replace long slats of wood that were a bit loose (I noticed the loose boards when I first walked over that area to a get to a lounge chair.).I was only there for 3 nights &gather they finished their repairs. I left soon after they were banging the wood. ;) &got a towel from them &went to the beach.There's people selling huge freshly cut coconuts there for about $2usd! Which I was so happy to get! Met a friendly couple Annie & Maddie who made fresh smoothies(& Maddie offered his driving services to me at reasonable cost (& took me to airport), & others sold food&surf lessons. I went on tours the next days so didn't stay on property. I asked a staff guy who recommended a fun place to hear live music and have some light food. There was a lively band who also offered Karaoke! & The night before I left I had difficulty with weighing my many bags & between 12am till 4am, a very nice front desk young man brought up a handheld scale to help me 4 times!ThankYou!

Leisure Self

10/10

Exceptional

09 Apr 2025

John

The staff were absolutely excellent, so helpful, friendly and polite. just wonderful!!

10/10

Exceptional

29 Mar 2025

Kathryn

We really enjoyed this property for the price. Across the street from the beach, spa beside the hotel, Beachwalk Mall in walking distance and local vendors close by as well. The staff were very friendly and willing to help with anything. Will definitely book here if we return.

Leisure Partner

10/10

Exceptional

14 Nov 2024

Razif

Beach

Close to kuta beach

Friends_and_family Family

10/10

Exceptional

18 Jun 2024

Donna

Great location

Leisure Partner

6/10

Pleasant

28 May 2024

Lorraine

No atmosphere on a few beds round pools. No safe until you asked for it then it just sits in cupboard. Room nice. Broken decking very dangerous. No room service. The cafe was lovely but wernt told about it. Horrible pillows. Pretty run down

Leisure

10/10

Exceptional

02 Feb 2024

George

Will stay again when in Kuta. Beach across the street, entertainment, small market next store, restaurants/bars everywhere, great view from the room and best of all…..the staff. Friendly and attentive.

Leisure Self

6/10

Pleasant

20 Nov 2023

Rakhmad

Plus: location, staf hospitality

Minus: poor building finishing condition, a bit on the expensive side for that standard. My shower handle was broken on my first day but the staff fixed it. Towel hanger very far from shower, making us walking across the sink with dripping water. There are only body towels provided, no hand/2nd towels available.

Leisure Friends

6/10

Pleasant

31 Aug 2023

Martin

Its was ok for the price but the sink didn't work and looks like for quite awhile had to use tap in shower to wash hands and didn't even attempt a shave.

Leisure Self

6/10

Pleasant

09 Aug 2023

Chaninart

The property is very old. You need urgently maintenance. No lighting along the balcony to our room. It's completely scary and unsecured. But more scarier is the room. The wooden floor got peeled off, the toilet area
are full of mold. Staff seem doesn't know the simply information about Kuta.

Leisure Partner

10/10

Exceptional

28 May 2023

MARY

Excellent!

Had a great stay. Hotel room was veryclean, serviced everyday and staff were wonderful..

Self

10/10

Exceptional

23 May 2023

Eugelien

Location & nice staffs

Leisure Family

10/10

Exceptional

21 May 2023

MARY

AAA service

Great location, across from the beach. customer service is great.
Staff are very friendly. Room was spot on.

Self

6/10

Pleasant

29 Mar 2023

Alex

Disappointing hotel

The hotel is in a nice location and walking distance to many shops and restaurant.

The front desk staff are very helpful and polite.

Away from the main façade, the condition of the hotel is rather disappointing. The table in the room is broken. The safe in the room is free standing and not mounted to the wall. Wardrobe lights are blown. Chairs are moldy. The showerhead is slimy

Breakfast is not worth the top-up. Food choices are very limited, and the food quality is very poor. There are about 5 waiters hiding in the corner of the restaurant that only seem to care about clearing up the tables.

Business

8/10

Excellent

21 Feb 2023

Rebecca

The staff were beautiful and very friendly. I felt very welcomed. The rooms are old, we had an issue with air conditioner not working and some power points. It was a great location close to everything you need.

Leisure Partner

8/10

Excellent

19 Feb 2023

Philip

Very friendly and efficient staff, great location by Kuta beach.

Leisure Partner

2/10

Poor

12 Feb 2023

Verified traveler

Huge disappointment

The hotel seems to have really struggled due to the pandemic. Over half of the rooms do not seem to be available and do not appear to be maintained, only one elevator is working, paint is peeling from the walls, electric sockets are loose, the family pool is dirty, the balcony doors loudly creak at the slightest outdoor wind, no soundproofing at all, the aircon is extremely loud, drinks in the minifridge stayed warm, and despite being called smoke free, the rooms wreek of cigarette smoke.

That being said, the staff are very kind and welcoming. The breakfast is great too.

Partner

8/10

Excellent

20 Jan 2023

James

My

Friends_and_family Family

6/10

Pleasant

20 Jan 2023

DHAI

The staff are very nice and helpful .. i didn’t like the cleanliness of the room we had 4 cockroaches in the room i think they should use pesticides or something .. they sent someone to remove them quickly and said they will close the drain i think they should do something more about that maybe spray something to avoid them coming in the room. Other than that the place has nice pool area .. walkable distance from beachwalk mall many resturants and spas near by

Leisure Partner

6/10

Pleasant

20 Jan 2023

Mohammad

Sweet and helpful staff. But the property and the rooms do not looks as good as the pictures show.

Leisure Friends

10/10

Exceptional

15 Aug 2022

Nicola

Older style but very clean and comfortable. Daily breakfast was excellent! The staff were the highlight of our trip

Leisure Friends

6/10

Pleasant

13 Aug 2022

Kyaw Moe

Hotel need to do more maintenance in cleanes

Leisure Family

8/10

Excellent

25 Jul 2022

Hayley Therese

The staff are absolutely amazing but the hotel does need some upgrades. Beach is directly across the road with easy access. Pools are beautiful and clean. I had a great view of the beach. Great cocktails and light meals.

Leisure Self

2/10

Poor

22 Jul 2022

dennis

derelict hotel, almost everything is falling apart. however, staffs are good, as per indo hospitality.

Leisure Partner

10/10

Exceptional

15 Mar 2020

JarettR

The staff and level of service at Wyndham Garden Kuta Beach is exceptional. The hotel is a prime Oceanside property, and the patio/bar is excellent

Leisure Self

8/10

Excellent

21 Feb 2020

Verified traveler

Good location
Full amenities
Need maintenance room

Leisure Self

8/10

Excellent

12 Feb 2020

Connie

Overall, had a pleasant stay. The staff was so friendly and helpful! Beach is right across the street. The trees were blocking the view from our room so you can’t see the ocean. Our room was upgraded which was a great. The room is small but was adequate. It could use some upgrades and better cleaning. Some stains on couch and walls. Good stay for the price.

Leisure Friends

6/10

Pleasant

16 Dec 2019

Verified traveler

The position of the hotel is good. The rooms are spacious and quite clean. There is a lot of building work on the extension. The staff whilst are very pleasant, their English is very limited. It takes a long time for any request to be delivered. The breakfast is very average and the staff do not refill unless asked to do so,then prepare to wait.

Leisure Friends

4/10

Poor

13 Dec 2019

Carole

The staff need to be trained, no-one was at the door to help with luggage, first two rooms were very noisy because of the pool filter, no shade whatsoever in the front pool, breakfast was poor, had to keep asking the staff to refill the dishes that were empty, had to ask for knives and teaspoons each morning, no-one told us there was a second pool, which was very nice but only 4 chairs, ridiculous, and we were told they had no others. the staff were very nice and pretty helpful. The room we were in was nice enough, bed comfortable, air con ok and the cleaning was good.

Leisure Friends

10/10

Exceptional

07 Oct 2019

Putri😉

• This property has great staff! They help you in all the ways they can.
• Continental breakfast is awesome, everything tastes good!
• Strong wifi connection.
• Clean room with quite worn out bathroom.
• They don’t have dry/steam iron on the room, so, they provide complimentary service - 2 pcs per day per room.
• Good location - near the beach, convenience stores, restaurants, money changer, beachwalk mall, etc.

Leisure Partner

4/10

Poor

03 Oct 2019

Leila

Nope. Better look for other hotels.

Water from our bathroom was too salty. Our skin got dry. Not recommended.

Partner

8/10

Excellent

30 Sep 2019

Verified traveler

It’s clean

It’s under renovation so when 10am, it will having hacking sound. Good service although no iron provided, but they do have ironing foc service. 👍

Friends

6/10

Pleasant

25 Sep 2019

Lisa

Mediocre hotel

Hotel was okay, not on the beach and staff weren’t overly helpful or friendly as we found at other hotels. How ever location is not terrible. Hotel currently under construction.

Friends_and_family Friends

6/10

Pleasant

18 Sep 2019

Abdulrahman

The hotel is average, service is good, too many insects and too much noise due to nearby construction work and no isolation at all.

Self

6/10

Pleasant

17 Sep 2019

Deborah

Good location. Old hotel.

Gray location to visit the beach and nightlife. Parking included was a lifesaver. A bit rundown so good value for the price.

Partner

6/10

Pleasant

01 Sep 2019

Rod

ig building works - beware

There is a serious construction site going on for a huge extension
The pool is unusable if you want to relax - there constant banging snd crashing beside the pool but it can heard everywhere

Everything else is fine and it’s s 30 second walk to the fab beach - but you are s pool dwellers beware

Friends_and_family Family

8/10

Excellent

24 Aug 2019

Verified traveler

Good Hotel but need Renovations

The hotel was ok but
- Need more options in breakfast as coffee machine is broken
- water quality in bathroom was too salty as it was not good.
- the welcome drink was too bad
- The lunch option was good in the meetings
- The bathroom needs repairs

Good Things
friendly staff
good location

Business

10/10

Exceptional

06 Aug 2019

Elizabeth

Fantastic service; friendly staff and great room.

Family

2/10

Poor

31 Jul 2019

Verified traveler

This property is a dump! builders working on extension till10pm,toilet stunk,looked nothing like pictures and for price we could have got a whole lot better,we are going back to Bali in November and booked Mercure legian which we visited while there this time and we were shown rooms and is so much better and $1000 cheaper for a extra 2 nights,definately wouldnt recommend Wyndham.

Leisure Partner

10/10

Exceptional

19 Jul 2019

SUNNY

The construction made it a bit unpleasant. We were not waking up to a relaxing calm ocean noise. But all were nice.

Leisure Partner

2/10

Poor

14 Jul 2019

Verified traveler

Old building needs renovation. Building building building next door

8/10

Excellent

10 Jul 2019

Verified traveler

The place was under construction and has a lot of noise. The location is very convenient though. The price is very cheep u get what u pairs for

10/10

Exceptional

27 Jun 2019

Verified traveler

The place is very clean hotel staff was very friendly and made sure all my accommodations were met and it’s right across the street from the beach and down the street from all the shops malls and restaurants

Leisure Friends

8/10

Excellent

23 Jun 2019

Aaron

Opposite the beach

This hotel was in a great location opposite the beach and close to the city. The staff were very friendly and made us feel welcomed. There was construction around the hotel but we understood Kuta was an upcoming area so there was nothing to be done about this.

Partner

8/10

Excellent

13 May 2019

Verified traveler

Hotel was in a great location, very friendly and helpful staff, a couple of small issues with our room that were sorted out quickly, a lot of construction was going on at the time but hardly affected our stay. Will definitely stay here again.

Leisure Family

8/10

Excellent

09 May 2019

Melissa

Nice hotel and very cheap

Room was adequately comfortable and cleaned nicely every day. Front desk staff were super helpful, friendly and nice every day. The location is great for going to Kuta beach easily every day or walking down the Beachwalk Shopping Mall or various spas and restaurants nearby. This is a good location with nice amenities to stay if you plan to explore Kuta.

Family

4/10

Poor

08 May 2019

Verified traveler

Smelly, poor lighting, few bites from insects, not enough lawn chairs by the pool.....

Leisure Friends

8/10

Excellent

02 Apr 2019

Verified traveler

Bathroom was not to standard. Fridge was mouldy.
Noisy aircon. But staff put us in a different room and everything was ok.

Leisure Partner

8/10

Excellent

26 Mar 2019

Verified traveler

Satisfactory stay with family

Location is good and overall is a happy stay. The washroom condition is not that up to the mark..

Partner

8/10

Excellent

21 Feb 2019

Adnan

Hotel needs work, fair price for what you get.

Staff was excellent, very helpful however the condition of the hotel needs improvement. Sewage smell from the drains caused us to request a room.change. The staff was very nice and gave us a new room, which in its day, 15 years ago was good. But now the entire first floor of the hotel has a noise from hotel generators. Which come on and off every 15 seconds. Its remarkable that a hotel with a brand name like Wyndham could allow this. There is massive construction going on during day therefore trying to rest in your room or poolside is impossible. If you dont Surf the beach will be dangerous due to all the surfers taking lessons. Think of a shark attack the fins of a surf boards going over your body.
The hotel is near everything you need so walking around you can find all that you wanted from Bali. KUTA is a young persons area with lots of night life. Restaurants are fine and prices reasonable. Hire a driver to collect you from airport so you dont have to go thru the hustle of transportation when you get off your flight. Hire a driver for day trip to Uluwata Temple and local day beaches for swimming. This should cost you no more than 50 dollars for a personal driver for the day. We going to UBUD for some luxury and quiet.
The staff and people are delightful and very sweet, they are trying their best working in a rundown old hotel. Which deserves at best 3 stars.
Dont be fooled by the photos posted they are not what the hotel looks like.

Partner

6/10

Pleasant

12 Dec 2018

Budiman

You get what you pay for

We booked for 2 Deluxe rooms and stayed for 2 days. First impression: Old Hotel, the information given in the website is the front view of the hotel, but actually we have to walk along a dirty alley to reach our rooms which are in a separate building at the back. The Hotel have construction going on and some noises heard from the room.
The rooms are Ok, but the bathrooms look dirty and need some cleaning. Mirrors in bathroom was not properly clean, many water spots near the basin. Rooms using split AC and it was turned on when we came. Water leaks spotted on both rooms and we need to use towel to take care of it as we hate asking for repair as the hotel should have already know and should not placed us in those rooms at the first time.
Anyway, we can sleep Ok on both nights and we picked this hotel because of its strategic location, near the beaches, close to many restaurants, malls, shops..
We believe the Hotel would be nice to stay when they have already finished the construction. From now till end of 2019, we don't recommend to stay here if you have extra money for better hotel nearby.

Family

4/10

Poor

24 Nov 2018

Verified traveler

Located right across from the beach which is great. Staff was informative of how to get beach towels, complimentary drink, and wifi password. All had to be requested and I felt like this is something that the hotel should automatically provide. The room was way at the back of hotel and was under construction (but that’s okay, they apologized in a kind letter). I would not have booked if I knew they were renovating. The room looked modern in the pictures but it was in poor condition. Wallpaper peeling, dirty floors, AC not working, mould in showers, dirty mirrors. Room smelled like sewage.
Would not recommend staying here, not a typical Wyndham property.

8/10

Excellent

12 Nov 2018

Beau

nice place, over the road from beach, breakfast could do with some bacon

8/10

Excellent

06 Sep 2018

EK

Nice Hotel but need to improve in room cleanliness.

8/10

Excellent

26 Aug 2018

Luke

Good value for the money

Good value for the money

Family

8/10

Excellent

02 Aug 2018

Mai

Good location on Kuta Beach. This property could use a little TLC, specifically the corridor hallway and wall paint.

Family

2/10

Poor

23 Jul 2018

John

There are better options in Kuta

Staff at Check in and check out were friendly. Check in and check out went smoothly.
About the hotel:
Once we entered the room it smelled like cigarettes and the air was really damp, also found hair in the bathroom.
On site there is also construction going on so if you are used to sleep in forget about that since walls are paperthin and you can hear everything thats going on outside.

Partner

6/10

Pleasant

24 Jun 2018

Verified traveler

Clean hotel.

I booked a room that was suppose to come with a bathtub, based on room description. My room didn't come with a bathtub.

8/10

Excellent

30 May 2018

Kym

Excellent Location

Close to the beach (Across from the beach)
Great Views
Great Pool
Great cocktails
Great breakfast
Close to shopping - Poppies lanes etc
Next door to a Mart

6/10

Pleasant

29 May 2018

Christina

Hotel is basic but close to beach and shops. Advised before we arrived we would be coming for our engagement... email from hotel to say they would do towel animals of swans on bed etc.. this did not happen nothing at all to acknowledge the occasion. No pool bar. Our bathroom floor towel was dirty after our first day the next day they had folded the dirty towel and put it back in our bathroom!! Could not charge to room so had to have cash on you all the time. Welcome drink not a nice cocktail like u think but rather a fruit juice from coffee shop that i had to ask twice for. Overall a very average experience.

6/10

Pleasant

25 May 2018

Hong Yu

Average hotel.

Upon check in staff says I need to pay when actually all my booking are paid online. No welcome drinks. Aircon was leaking, Water from the the tap is milky till I have to use mineral water to brush teeth.
Razor blade was rusty. Breakfast needs improvement.

10/10

Exceptional

13 May 2018

Sarah

We had a pool access room which was fantastic. Excellent location. Fresh clean towels and bedding daily. Staff were a bit slack though if we were needing anything. We asked them to own our safe for us as it was locked upon arrival. Asked several times and it never got opened.
Would go back again, however.

10/10

Exceptional

27 Apr 2018

Richard

Staffs excellent

Not much to say other than excellent staffs and hospitality. Location is ideal. Breakfast buffet is great too.

8/10

Excellent

26 Apr 2018

Richard.

Perfectly located, across the street to beach.

Been a world traveller for past 25 years, stayed in hundreds of hotels worldwide, this Wyndham Garden Bali beach staffs are by far the most pleasant and hospitable second to none. The breakfast buffet is well worth the extra few dollars cost when booking your stay. Recommend getting hotel shuttle to and from airport. Safe and cheaper going by taxi. Will be back again.

6/10

Pleasant

23 Apr 2018

Stuart

Not really a Wyndham

The hotel is tired, especially by Wyndham standards.
There are many improvements that are required in order for this to be a true 4 star complex.
In order to \"enjoy\" the pool, you need to attend reception before returning up to the pool area. Relaxing by the pool is made difficult due to the severe lack of cushions and comfort on the sun loungers.
Maintenance is behind schedule. Not only did the tv have constant fuzz, the shower wouldn't stay at any height above the knee (unless held) you can clearly see the signage of the Kuta Playa (the name prior to Wyndham taking over).
The friendly staff did their best but a locals smile does not make up for the short comings.
Unfortunately this will not be on my list of places to revisit.

Family

4/10

Poor

21 Apr 2018

Mohammad

Not a nice hotel

I’m very disappointed with hotel, we arrived at the hotel at 2pm and the room wasn’t ready, we had to wait extra 20 minutes in the hot weather outside with two children, as they didn’t have aircon waiting reception, and when we got the room, it was very dirty, the floors still dusty and toilet haven’t been flashed and bathroom rusty and the bar fridge door not cleaned, the internet was very bad, I asked the staff do many times to fix it, but they didn’t, we did spend 5 days earlier in another hotel called Sol House and it was great. Also the breakfast area wasn’t aircon, so we needed to seat outside humid which very hard to eat in with two small children, and the breakfast area toilet were dirty and smelly. Overall it really disappointing for me and my family.

8/10

Excellent

10 Apr 2018

Verified traveler

Awesome customer service of all staff and always helpful and really honest care about guests. Location is great across the beach and walking distance to shops, mall, restaurants, everywhere. The down part it was the AC split unit not working properly in the room. However after two nights they move us to another room solving the issue.

4/10

Poor

19 Mar 2018

Verified traveler

Old hotel, pictures not a fair representation

Positives - location across the road from the beach
Staff very warm and friendly, nothing a Problem for the staff
negatives - no chairs on any verandas
No ash trays outside
No hand towels in bathrooms
No drying racks and veranda railing is not permitted to hang towels
Clean but run down, nothing like pictures on web site
Main pool area terrible, very few stained cushions on the minimal sun lounges, no umbrellas or shade and stark with no care of presentation
Very loud traditional music played from early hours in the morning from reception
Location in the middle of high end high cost hotels and eats, long walk to either Kuta or Legian hard to acces by taxi due to location on one way st

8/10

Excellent

18 Mar 2018

Verified traveler

nice hotel vol de to the beach

very good hotel. clean confortable. close to the beach.

4/10

Poor

09 Mar 2018

Melati

One night stay in Wyndham

Aircondition was not cold, my husband couldn't sleep as it was stuffy in the room. We accidentally left a pair of uniqlo jeans & jacket in our room’s closet, when we called, it was gone.
Condition in hotel is clean, surrounding area is good. Reason we chose Wyndham was because it was a chain hotels & we were hoping it would be good, but there are other better hotels ard the area.

Partner

2/10

Poor

09 Mar 2018

Verified traveler

Terrible Hotel

The hotel description and pictures are nothing like the reality of the property.
First room allocated was 1403, the room stunk of mould and sewrage and the hotel was aware of it becuase they had attempted to spray the room before arrival. The staff where lovely and moved me to room 1408, the maintainance of the room was disappointing to say the least, air con didnt work properly, gaps in the sliding door allowing noise from the main street, tv reception was like something from the 1950s, old run down bathroom, major construction site at the back of the hotel which will take years to complete as they are building a new hotel there and its only at digging stage.
Breakfast was bland and tasteless, pool was small and had glass windows on the bottom so people in the restaurant can see you swimming.... tacky..
asked for a second key only to be told i would have to leave a deposit ! really ?? never in my life has a hotel asked for a deposit for a second key..
Staff are lovely, helpful and very friendly but Im sorry the hotel is terrible.

8/10

Excellent

05 Mar 2018

pierre

Nice people

I stayed at this hotel for 11 nights. From day one staff welcome you and are dedicated to provide you a great service. If you take the time, they will be proud to share with you their culture and tradition.

Breakfast has a sufficient selection, including eggs.

Quite central and walking distance from a number of restaurants.

Just across the beach.

Staff can also assist you in hiring private transportation to visit all the main attractions and beaches on the island.

The hotel is in renovation but given the time being spend in the room, it was not an issue for me. Room are clean and confortable size.

6/10

Pleasant

23 Feb 2018

Chantal

Don’t waste your money.

Would not stay here again. Looks like they are only interested in keeping up lobby and eating areas. Rooms/hallways/elevator/spa looks like it needs a deep cleaning. Mold and mildew in bathrooms. Dirty walls. Fixtures severely water stained. Sad to see several roaches in the spa during my massage/mani/pedi and hallway in front of my room. Btw. Don’t get the mani/pedi either. First time getting a mani/pedi without even a drop of water. Your hands and feet are not soaked. They just use a wet towel to wipe away nail filing. We did get a coffee 90 minute maeesage and body scrub that was good and reasonably priced. But the the roaches was a big disappointment. Breakfast was ok. It usually had a 1 breakfast meat, 1 potato, waffles/pancake, omelette station, cereal station, selections of bread and what would be considered an American lunch menu (fried rice, some type of meat and veggies). Biggest disappointment is Kuta beach. It is very dirty and polluted. Hotel is across the street from beach which is shared with all the hotels on the trip. Probably the best thing about this hotel is it’s location to a lot of restaurants and mall area. Ocean view suite isn’t really an ocean view because the trees on the beach blocks the view of the beach. It’s more like a pool view. The pool/ pool area was nice.

Family

8/10

Excellent

21 Feb 2018

Verified traveler

6/10

Beach is across the road. Hotel staffs are commendable. They are mostly welcoming and smiling. Breakfast is adequate.

Partner

4/10

Poor

19 Dec 2017

Verified traveler

Definitely not a 3-4 star hotel when they don't have basic room amenities like hand towels, iron or local phone. And to top it the hotel is under renovation currently.

8/10

Excellent

11 Dec 2017

Verified traveler

Convenient hotel

It’s location is great. Just cross the road to access Kuta Beach and is a walking distance to The Beach Walk Mall. Friendly hotel personnel. Good hotel value for money in general! Just that the hotel is under renovation during this period. Dusty in some parts of the hotel.

Family

8/10

Excellent

23 Aug 2017

Joseph

Renovation

The hotel has only recently been purchased by Wyndham and is under renovation. Best to wait until work is done before considering staying here.

6/10

Pleasant

25 Jul 2017

Darren

Good hotel right on Kuta beach

Good hotel on Kuta beach. Will be adding new buildings starting in October and the renovation will last for 18 months. Hotel location is its best feature and the staff are great. Both pools are very small and not great, but the beach is over the road so now real issues. We stayed in the back of the hotel which is OK but if you want the best rooms stay at thee front.Breakfast was a bit of a let down but adequate, catered more for the Asian taste then that of a westerner which was a shame, otherwise the food in the hotel was great. For the price we paid I would recommend.

8/10

Excellent

20 Jul 2017

Jason

Very nice clean hotel, right off the beach.

Very nice clean room, hotel is legit and right across the street from the beach, with plenty of surfboards to rent at any time of the day. Restaurant is good too, live music a few times while we were there, and plenty of live music in close walking distance. Only down falls were kids yelling in the pool at 7:30am when it is not suppose to open until 9am, and the breakfast buffet was not well stocked and over run with annoying screaming kids.

10/10

Exceptional

16 Jul 2017

Ezra

Balified

Awesome stay- Awesome location- Awesome staff

8/10

Excellent

13 Jul 2017

Derar

Perfect Location

Good price , perfect location, clean rooms , new furniture, only 10 minutes walk to the entertainment area