BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.0/10Excellent171 Reviews
Cleanliness8.4/10 8.4
Service8.4/10 8.4
Comfort8.0/10 8.0
Condition8.0/10 8.0
Location6.4/10 6.4
Neighborhood6.8/10 6.8
Amenities8.0/10 8.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Benetusser
This hotel is located just 3 km away from the city of Valencia. The Feria de Muestras de Valencia congress centre is a 10 minutes' driving distance away. The City of Arts and Sciences Museum can also be found nearby. Saler Beach is 12 km from the property.
The hotel lies within easy access of links to the public transport network. Valencia Airport is just 14 km away. This hotel enjoys an avant-garde design. The guest rooms offer a high level of comfort and convenience, complemented by elegance and style.
The hotel features a number of excellent facilities and services, including a cafe and a restaurant.
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With a stay at Hotel Benetússer in Benetusser, you'll be within a 10-minute drive of City of Arts and Sciences and Central Market. This hotel is 6.3 mi (10.1 km) from Port of Valencia and 8.9 mi (14.4 km) from Malvarrosa Beach.
Make yourself at home in one of the 63 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately EUR 10 per person
- Self parking fee: EUR 11 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Italian
Spanish
Nearby attractions
Parque Alfafar Shopping Center
2.5 km / 1.6 mi
La Fe Hospital
3.9 km / 2.4 mi
Roig Arena
5.9 km / 3.6 mi
San Agustin Church
6.1 km / 3.8 mi
Valencia Town Hall
6.4 km / 4 mi
Central Fountain
6.5 km / 4.1 mi
Tourist Info Ayuntamiento
6.5 km / 4.1 mi
Central Post Office
6.6 km / 4.1 mi
Ruzafa Market
6.7 km / 4.1 mi
Plaza Redonda
6.7 km / 4.2 mi
Santa Catalina Church and Tower
6.7 km / 4.2 mi
La Lonja de la Seda de Valencia
6.8 km / 4.2 mi
Central Market
6.8 km / 4.2 mi
Quart Towers
7 km / 4.3 mi
Turia Gardens
7.1 km / 4.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2007
- Number of floors (main building): 5
- Double rooms: 85
- Triple rooms: 7
- Quadruple rooms: 1
- Family rooms: 2
- Accessible rooms: 12
- hotel
- American Express
- MasterCard
- Visa
- Maestro
Show 45 more facilities & services
- Visa Electrón
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Secure parking
- Room service
- Laundry service
- Launderette
- Multilingual staff
- 24-hour security
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Lift access
- Bicycle storage
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Air conditioning in Restaurant
- Meeting room
- Photocopier
- Breakfast
- Breakfast buffet
- Continental breakfast
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
TWIN WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE STANDARDTRIPLE • STANDARD • 30 m²TPL.ST
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Double bed 131-150 width
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Alarm clock
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
- Desk
- Cable TV
- Bathroom
Show all 17 amenities
- Wheelchair-accessible
- Balcony
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
TRIPLE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Double bed 131-150 width
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Room amenities
- Shower
- Alarm clock
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
- Desk
- Cable TV
- Bathroom
- Wheelchair-accessible
- Balcony
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARD • 32 m²QUA.ST
Room overview
Smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Double bed 131-150 width
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
- Wheelchair-accessible
- Balcony
Show all 17 amenities
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
QUADRUPLE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Double bed 131-150 width
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Room amenities
- Cable TV
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
- Wheelchair-accessible
- Balcony
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 25 m²DUS.ST
Room overview
Smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Carpeted floors
Show all 17 amenities
- Individually adjustable air conditioning
- Individually adjustable heating
- Balcony
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
- Alarm clock
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
DOUBLE SINGLE USE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Room amenities
- Cable TV
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Balcony
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
- Alarm clock
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
DOUBLE RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
DOUBLE SINGLE USE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DUS.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 25 m²DBL.ST
Room overview
Smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Alarm clock
- Desk
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
Show all 17 amenities
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Balcony
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
DOUBLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Alarm clock
- Desk
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Balcony
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
DOUBLE SINGLE USE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBenetusser
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Benetusser
75
reviews shown
Jodah
Very helpful staff, amazing breakfast with allergens clearly marked, cold a/c. Parking fee of €11 per day is very reasonable because parking anywhere around Valencia is impossible.
Steven
AVOID.
This hotel is located in a rather run-down residential area of Valencia. There are very few facilities, including restaurants within walking distance. Regrettably while I was there the entire area smelt of sewage. I walked for over an hour and it was the same everywhere. Thankfully it was Spring and not hot but it would be unbearable in Summer.
There is unreliable on-street parking.
The hotel has a pizza restaurant, which is fine, but not for a longer stay. The public areas are reasonably modern, but the rooms are dated, poorly equipped with tatty furniture. The rooms are in desparate need of renovation. The towels are thin and non-absorbent. How this hotel gained 4* is an absolute mystery. Maybe 20 years ago it just scraped in.
I was booked in for 6 nights as I had business nearby. However, I had to move to another area of Valencia for business reasons and on my day of arrival I told the staff that I had to move in 2 days. As my booking was with Expedia they said Expedia would have to manage the refund. Expedia have been excellent. Very proactive. Have called me and hotel many times in the last 10 days but the hotel refuses to even acknowledge their calls and emails. This is so rude and unprofessional.
If you want a hotel in Valencia, there in NO REASON to consider this one based on location, quality and customer service.
This hotel is located in a rather run-down residential area of Valencia. There are very few facilities, including restaurants within walking distance. Regrettably while I was there the entire area smelt of sewage. I walked for over an hour and it was the same everywhere. Thankfully it was Spring and not hot but it would be unbearable in Summer.
There is unreliable on-street parking.
The hotel has a pizza restaurant, which is fine, but not for a longer stay. The public areas are reasonably modern, but the rooms are dated, poorly equipped with tatty furniture. The rooms are in desparate need of renovation. The towels are thin and non-absorbent. How this hotel gained 4* is an absolute mystery. Maybe 20 years ago it just scraped in.
I was booked in for 6 nights as I had business nearby. However, I had to move to another area of Valencia for business reasons and on my day of arrival I told the staff that I had to move in 2 days. As my booking was with Expedia they said Expedia would have to manage the refund. Expedia have been excellent. Very proactive. Have called me and hotel many times in the last 10 days but the hotel refuses to even acknowledge their calls and emails. This is so rude and unprofessional.
If you want a hotel in Valencia, there in NO REASON to consider this one based on location, quality and customer service.
Amy
Comfortable, cozy room. Air conditioning
Geoffrey
I slept. Comfortable.
Andrew
One member of reception quoted a ridiculous price for the rooms. Sadly not up to 5 star standard. One of the receptionist was exceptional thank you. This hotel is no where near the center of Valencia. It is in a rather unpleasant area. The information on the internet does not correspond to the actual hotel. Far too expensive, for what we paid. I was woken up by someone screaming at reception, I am not surprised. Would not recommend sadly although the coffee for breakfast Nespresso. Perfect
Aleksandr
Spent 2 days, 4 star hotel with a friendly staff,
nicely decorated and very comfortable rooms.Only 1 tram stop from Valencia.
Definitely recommend the place to anyone.
nicely decorated and very comfortable rooms.Only 1 tram stop from Valencia.
Definitely recommend the place to anyone.
Sibel
I stayed at a hotel for more than its normal price. There was no refrigerator in the room. The hotel's location was not good. The hotel had a 2-star status. There was a 4-star hotel in the center of Valencia for the same price on the same day.
Muharrem
it was great experience
Jackie
Good to have parking available. Accommodation adequate for one night layover.
Verified traveler
Overall quite good 8/10.
Great hotel, great front desk staff. The room was not *very* soundproof, I could hear noisy guests in the corridor and in their rooms. The worst thing was there was no shower gel/body wash in the wall mounted dispenser in the shower, it was completely empty, so very unhappy about this. Otherwise, the room was 9/10 cosmetic condition some wear showing, and the air conditioner was a little noisy. Overall quite good 8/10. Recommended as a short stay hotel.
Harrison
Quite remote for Valencia, requiring a minimum of 10 min walk to a relatively long train ride, or paying for a taxi/Cabify
Manuel
Every staff member was very friendly and helpful. They provided me useful info which made my stay and my days in Valencia more comfortable. Breakfast was superb.
samuel
One stop away from city centre on the train,I liked the the normal day to day life away from the tourist crowds.
Aleyda
Check in was fast and the guy at reception was very friendly and helpful
Verified traveler
Nice building and good restaurant but only available for breakfast or dinner no snacks or lunch menu available
Verified traveler
Good hotel
Very good clean place. Very good breakfast buffet (hot and cold food) for only5 Euro.
Verified traveler
The roon was not big but good enough. It was really clean, smelled very good and the sheets was very comfortable and soft.
I really recommend it. The only thing was not very good it was i little far from downtown.
I really recommend it. The only thing was not very good it was i little far from downtown.
marilyn
Rep very kind, hotel clean and we were very happy, very nice hotel
iain
A real Gen
So I booked this hotel because it was relatively cheap and close to the Grand Prix circuit for Motogp. The surrounding area is quite run down and it’s not in the city centre, so to be honest I wasn’t expecting much. But on arrival I found the hotel nicely decorated, well maintained and very clean. The staff were friendly, helpful and spoke really good English
Patricia
Good value for location into city centre
Very good value for money and nice friendly staff.
Not far from centre of city, transport close by.
Not far from centre of city, transport close by.
Verified traveler
Good place for a short stay during Las Fallas
We stayed at this hotel during Las Fallas Festival. It was in a suburb just outside the CBD, and the hotel was within walking distance (5mins) to the train station. The CBD was one train stop away. We found it better to stay in Benetusser than the CBD during the festival because it was less noisy during the day & night (although you will still hear firecrackers going off). The hotel was clean and the beds were very comfortable. The wifi worked very well.
Julia
Zimmer waren sauber und einfach ausgestattet.
Preis-Leistung völlig ok.
Sehr freundliches und hilfsbereites Personal!
Ruhiger Vorort vor den Toren Valencias!
Preis-Leistung völlig ok.
Sehr freundliches und hilfsbereites Personal!
Ruhiger Vorort vor den Toren Valencias!
Alina
Ich habe mich hier vom ersten Moment an wohlgefühlt. Die Lage ist einfach perfekt, alles war sehr sauber und gepflegt. Besonders angenehm fand ich, dass man auch direkt vor Ort essen konnte. Das Personal war unglaublich freundlich, hilfsbereit und sprach mehrere Sprachen, sodass man sich jederzeit gut aufgehoben fühlte. Trotz der zentralen Lage war es herrlich ruhig, und die Betten waren so bequem, dass ich jede Nacht ausgezeichnet geschlafen habe. Ich würde jederzeit wieder hier übernachten und kann diese Unterkunft von Herzen weiterempfehlen.
ana maria
Nada que mejorar todo excelente
Kjell
Super trevlig personal och fräsch frukost lokal. Saknade kylskåp på rummet enda negativa.
Darlan
Todo muy bien, hotel céntrico y la gente muy amable....TOP👍
NORBERT
OK
Fernando
Si
Federica
Ho soggiornato in questo hotel a Valencia con la mia famiglia e l’esperienza è stata davvero molto positiva. La struttura si trova in una zona residenziale tranquilla, perfetta per chi cerca relax lontano dal caos del centro, ma comunque comodissima: in soli 5 minuti di treno (una fermata) si raggiunge Valencia, con corse ogni 15 minuti e un ultimo treno alle 22:45. Anche durante la notte sono disponibili collegamenti, seppur meno frequenti.
L’hotel è bellissimo: le stanze sono ampie, impeccabilmente pulite e completamente insonorizzate, garantendo un riposo perfetto. Il personale si è dimostrato sempre accogliente, gentile e disponibile per ogni esigenza.
La colazione è ricca e abbondante, con un’ottima varietà di scelta.
Non solo lo consiglio vivamente, ma se dovessi tornare a Valencia sceglierei sicuramente di soggiornare di nuovo qui!
Eric
Super cool merci beaucoup
Jorge
¡Todo genial! Habitación limpia, sin ruidos, y buen desayuno; además, a un precio estupendo. Personal amable y sin complicaciones. ¡Volveré!
Ginés
Habitación impecable, y la gente muy amable
Luna
Está muy bien el hotel, muy bonito, limpio y personal muy amable.
Rock
La propreté acceptable,sejour convenable, mais pas de cafetier ni frigo pour un 4 etoiles.... c'est moyen!
RAFIKA
Séjour normal,
seul problème le parking renseigné disponible pendant la réservation, alors qu'il ne l'ait pas, nous avons cherché des places de stationnement chaque nuit pendant 10 à 30 minutes.
seul problème le parking renseigné disponible pendant la réservation, alors qu'il ne l'ait pas, nous avons cherché des places de stationnement chaque nuit pendant 10 à 30 minutes.
Israel
Habitación para 4 personas muy amplia
Nidia Noemi
Estaba bueno
Teresa
Muy tranquilo
Mourad
C'était tres bien merci
Vladimir
Una lástima que aún no funciona el aparcamiento. Un poco complicado aparcar en el alrededores
Verified traveler
Super cómodas las habitaciones, el personal muy amable y desayuno bufet 10/10
Lo recomiendo y de seguro volveremos
Lo recomiendo y de seguro volveremos
Cristina
Ha estado genial!
hamza
Está bueno
Maria Isabel
está muy bien el hotel y la habitación está limpia comoda y grande,el personal de recepción muy amable
Giuseppe
A primo impatto la zona mi è sembrata in pochino disagiata, poi mi sono ricreduto. Hotel funzionale e bello, personale preparato, educato ed efficiente. Camera e colazione ok. A voler trovare un difetto per forza voglio dire alla direzione di mettere dei tappetini antiscivolo nelle docce perchè sono parecchio scivolose. Provata anche la pizzeria...ottima.
ALEJANDRO
Trato genial y muy comodo.
Trato muy amable, habitación muy amplia limpia y cómoda. Desayuno completo.
Livia
Hotel deutlich in die Jahre geraten.
Frühstücksbuffet mit sehr begrenzter Auswahl an Speisen. Nicht für Veganer geeignet.
Frühstücksbuffet mit sehr begrenzter Auswahl an Speisen. Nicht für Veganer geeignet.
José Miguel
Atención amable. Habitaciones amplias, reformadas y en buen estado. Ubicado en zona limítrofe de Valencia (20 min. desplazamiento en coche al centro).
Gessica
Due ragazze, camera doppia, era pronta ancor prima dell’inizio del check-in. Ci ha colpito subito la pulizia e l’arredamento dell’hotel. Camera profumatissima e pulitissima.
Ad accoglierci personale gentilissimo e disponibile a tutte le ore del giorno.
La struttura si trova al centro di un contesto tranquillo e riservato.
Nonostante sia fuori dal centro città, la struttura è collegata benissimo con i mezzi di trasporto quindi tutta la città è facilmente raggiungibile. Struttura consigliatissima.
Ad accoglierci personale gentilissimo e disponibile a tutte le ore del giorno.
La struttura si trova al centro di un contesto tranquillo e riservato.
Nonostante sia fuori dal centro città, la struttura è collegata benissimo con i mezzi di trasporto quindi tutta la città è facilmente raggiungibile. Struttura consigliatissima.
Josué
Las habitaciones necesitan actualización
A las habitaciones les hace falta una actualización y mejorar la insonorización. En mi caso, con una puerta que daba acceso a otra habitación, a pesar de estar completamente cerrada, escuchaba absolutamente todo lo que el huésped de al lado decía y “hacía”.
Con eso y la cama algo pequeña, mi descanso no fue todo lo agradable que esperaba.
Difícil de aparcar en la zona, pero hay aparcamiento en el hotel. El servicio muy atento, el desayuno correcto
Con eso y la cama algo pequeña, mi descanso no fue todo lo agradable que esperaba.
Difícil de aparcar en la zona, pero hay aparcamiento en el hotel. El servicio muy atento, el desayuno correcto
Maria
En general bien
FRANCISCO JAVIER
Para no repetir.
Para entrar al parking hay que poner el coche en un montacargas. Si el coche es tirando a grande lo pasarás mal para entrar o salir.
La habitación huele a humedad, paredes empapeladas que revelan dicha humedad así como la moqueta. Situado en un barrio \"peculiar\". Limpieza justita. Un solo punto de enchufes en toda la habitación, 2. Sin nevera. Baño aceptable. En cuanto al restaurante el buffet de desayuno es correcto pero para cenar una sola camarera que necesita el apoyo de la recepcionista, servicio del todo insuficiente. 4 estrellas le quedan muy muy grandes.
La habitación huele a humedad, paredes empapeladas que revelan dicha humedad así como la moqueta. Situado en un barrio \"peculiar\". Limpieza justita. Un solo punto de enchufes en toda la habitación, 2. Sin nevera. Baño aceptable. En cuanto al restaurante el buffet de desayuno es correcto pero para cenar una sola camarera que necesita el apoyo de la recepcionista, servicio del todo insuficiente. 4 estrellas le quedan muy muy grandes.
Verified traveler
Unfortunately I was disappointed…
The rooms are large and spacious, but poor sound insulation. The staff is very nice.
Parking costs €8.80 per night.
The problem was, that there was No Hot Water!!!
Parking costs €8.80 per night.
The problem was, that there was No Hot Water!!!
Verified traveler
Para ser un hotel de 4 estrellas, deja mucho que desear, le sobra alguna. Viaje en pareja y me encuentro con una habitación de la serie \"Cuéntame\" , eso sí, amplia y con 4 camas individuales. Así que, aunque teníamos el fin de semana pagado, Llegamos, vimos y nos fuimos....
Verified traveler
Todo un descubrimiento
Un hotel confortable, bien comunicado y con un personal amable y resolutivo.
Ha sido todo un descubrimiento y por trabajo lo utilizaremos más de una vez.
Ha sido todo un descubrimiento y por trabajo lo utilizaremos más de una vez.
Enrique
No me gusto el hotel
No me parece un hotel de 4 *, por otra parte pese a ver reservado con mucha antelación este hotel y a ver reservado un tipo de habitación no se respeto en ningún momento. Simplemente evitaré este alojamiento en futuras visitas a Valencia
Raquel
C’était bien, on a passer une seul nuit. Le seul problème pas des prises à côté du lit….
Jose Antonio
En general todo ha estado bien.
Francesc
Demasiado repetitivo y poca variación en el desayuno.
Falta mantenimiento en los colchones y puertas del bacon .
Personal agradable.
Falta mantenimiento en los colchones y puertas del bacon .
Personal agradable.
Jesus
Que te den el mando en recepción al hacer el checking no me había ocurrido antes, para que luego ese mando no funcione.
La limpieza muy justita y el desayuno también justo.
En definitiva aceptable.
La limpieza muy justita y el desayuno también justo.
En definitiva aceptable.
maria jose
Cómodo y adecuado
Recepción 24 horas, muchas habitaciones, buen tamaño de las mismas y limpieza.
Jean Carlos
Podria ser mejor
Armando
Cobrança indevida de estacionamento.
Reservei o hotel com o filtro de estacionento incluso e ao chegar fui surpreendido com uma cobrança de € 8,80.
Gostaria de ser ressarcido pelo hotels.com
Gostaria de ser ressarcido pelo hotels.com
Víctor
Muy bueno todo, desayuno pagado excelente
Verified traveler
Todo correcto.
Jose Antonio
Ubicación buena, buen aparcamiento
Yolanda
Tranquilo
Hotel confortable.
Y amabilidad siempre.
Y amabilidad siempre.
VICTORIA
Muy limpió, atención amable, habitación cómoda, la mía estaba justo encima del área de desayunos y cenas por lo tanto algo ruidosa a esas horas, por lo demás todo muy bien. Muy cerca del centro de Valencia y con buena combinación de transporte.
Verified traveler
El trato y las instalaciones están tal como habíamos visto en las fotografías, pero nos dieron una habitación con dos camas e íbamos tres personas.
Verified traveler
Evitarlo si podéis
Pésimo hotel, seguramente no un 4 estrellas, mas bien un 2.
Check-in lento y poco eficiente, habitación decadente con olor a tabaco a pesar de ser no fumadores, mesa de trabajo sin luz, cama individual pequeña, paredes con pésima insonorización, falta de nevera con imposibilidad de guardar medicamentos que necesitan frío, desayuno regular.
Check-in lento y poco eficiente, habitación decadente con olor a tabaco a pesar de ser no fumadores, mesa de trabajo sin luz, cama individual pequeña, paredes con pésima insonorización, falta de nevera con imposibilidad de guardar medicamentos que necesitan frío, desayuno regular.
Bryan
Very nice and cosy hotel, not a very nice neighbourhood though.
Verified traveler
El hotel está anticuado, y no dispone de lo que uno esperaría de un 4 estrellas.
ANGEL
Buena relación calidad-precio.
Serafin
Bien con mejoras.
Bien. Muy bonito y buena atención. La comida (menú) y el parking un poco caros.
La habitación muy bonita y muy cómoda, lástima que tuviera bañera y no ducha. (somos personas mayores), y no tuviera bidé. El WiFi muy lento...
Estos problemillas son debido a nuestra movilidad. La gente joven no los tendrá.
Por todo lo demás, muy agradable.
La habitación muy bonita y muy cómoda, lástima que tuviera bañera y no ducha. (somos personas mayores), y no tuviera bidé. El WiFi muy lento...
Estos problemillas son debido a nuestra movilidad. La gente joven no los tendrá.
Por todo lo demás, muy agradable.
Verified traveler
L'hotel si trova ad una sola fermata di treno da Valencia. La mia stanza era confortevole ed ampia, con bagno privato grande e con vasca da bagno. Pulizia giornaliera e personale disponibile. Ho avuto solo un piccolo problema con la chiave della mia stanza che era difettosa, altrimenti tutto perfetto. Lo consiglio.
Location & surroundings
Benetusser
Avenida Paiporta, 54, Benetusser, Spain
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Benetusser
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