Name: Baymont by Wyndham Saraland
Address: 1320 Industrial Parkway, Saraland, 36571, US

4/10

Poor

26 Jul 2026

Mary

The lady working, the front desk was not friendly at all nor helpful. The refrigerator kept running and making a funny noise and every time I would go downstairs to try to report it no one was there. When I checked out the next day, there were still no one there to drop the key cards off to. The pictures do not look anything like the hotel or the room we stayed in it was dirty and it looked like the room had not been cleaned in a long time. It was also in an unsafe neighborhood I would not recommend staying here. They ended up charging the wrong card and I had to go through Expedia to get the whole thing straightened up.

4/10

Poor

23 Jul 2026

Teresa

food is nasty, bathroom courtain dirty with mold, door did not work well, and uncomfortable bed/pillows.

10/10

Exceptional

10 Jul 2026

Kyle

Great stop

Partner

6/10

Pleasant

08 Jul 2026

Billy

Not Senior Friendly
1. The bathtub is funneled to the center longways. There is no flat place to stand.
2. The beds are so high you have to climb into them.
3. The pre check in process does not speed up the check in process.
4. The breakfast room is warm. There is a very large refrigerated vending machine in the room that is very load and producing heat.

Self

6/10

Pleasant

28 Jun 2026

Matt

Okay for one night. Needs major updates.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Charles

The room was clean and the bed was comfortable. That was it! It smelled like they were trying to cover up the musty smell from all the dampness. We were there in late June and the room was extremely humid. So much so the bed felt wet. It was just a place to lay our head for the night so we stayed. We would not stay there again though. The lady at the front desk was nice….but didn’t try to speak where we could understand her.
One other thing…when we got in the room the phone was flashing like it had voicemails. It was a bright red light. When I checked….there were FOUR from January and March… it was late June… that flashing light would have bothered me, and I was surprised that they hadn’t been deleted before.

Partner

2/10

Poor

21 Jun 2026

Victoria

Super poor prepared breakfast , when I asked about refilling a station I received a no because it was as while supplies lasted , I never heard of that when providing breakfast

Family_with_children

4/10

Poor

21 Jun 2026

Amanda

I travel a lot and I would not stay here again. It was a last minute decision to stop so I didn't really read the reviews, that was a mistake. The location was not great but it was okay for a last minute stop.

Check in was fine, the woman at the desk was pleasant. The hotel does not seem to be maintained very well. There was a liner in the bathtub that was peeling up and there was what appeared to be black mold underneath. My daughter and I both noticed water dripping from the ceiling in the bathroom and just hope it wasn't from an overflowing toilet above us.

I understand the hotel cannot control what guests do but there was a couple screaming at each other for an extended period of time. At one point a small child joined in.

The light on the phone was blinking that there was a message. I tried to clear it so we wouldn't have it flashing in our faces all night but there were 14 messages and the process was too long so we just put a towel over it.

My main complaint may not be completely their fault because we also experienced this in Mississippi but the room was so humid and damp that even in the bed under sheets we felt wet. I understand humidity and living in the gulf but it was uncomfortable and felt gross to stay in. Combined with the water dripping from the ceiling in the bathroom we felt this was too much.

There was breakfast but nothing we were interested in eating and there was a woman sleeping/passed out in a chair, it was uncomfortable.

Family

4/10

Poor

16 Jun 2026

Caterina

Our room had mold in it. I woke up sick from the mold. Itchy watery eyes, congestion, and a runny nose. It went away a few hours after we left. The room also had several outlets that didn’t work at all and were taped over. Breakfast was pretty non existent as well.

Partner

6/10

Pleasant

15 Jun 2026

Charles

Everything was clean. Only fault is it needs some updates.

Partner

2/10

Poor

13 Jun 2026

Jessica

Dirty, terrible odor, shower leaked and no hot water

2/10

Poor

27 May 2026

Kelle

Blood on wall in bathroom and towel. Poor breakfast options. Would not recommend

Partner

2/10

Poor

27 May 2026

Andrew

Our room had mold in it and smelt so moldy that it was very difficult to fall asleep, especially when the AC in the room was so loud that it wakes you up when it cycles.

10/10

Exceptional

19 May 2026

Jose A

Fine

2/10

Poor

19 May 2026

Natalie

Room was

10/10

Exceptional

17 May 2026

MARCIA

Great stay for an over night. Comfy beds clean room.

Friends_and_family Family

8/10

Excellent

13 May 2026

Roderick

Continental breakfast was not very good. Staff ate more than the guests.

Self

6/10

Pleasant

04 May 2026

Patricia

Good staff very helpful

10/10

Exceptional

03 May 2026

William

Todo bien muy buena atención y limpieza

Self

4/10

Poor

29 Apr 2026

Courtney

The bedding was dirty. Hade to have them changed.

Self

8/10

Excellent

28 Apr 2026

Tammy

Great place to stay, good location, with restaurants walking distance. You will hear interstate noise as it's that close. Breakfast was very good. Watch you credit card statement as they charged me the $50 incidents fee not what I was to be charged by Expedia for booking. I am working on a correction.

Self

10/10

Exceptional

27 Apr 2026

Claudia

Clean room. Breakfast was put up by the time i got up.

Partner

2/10

Poor

12 Apr 2026

Kemacea

Door was broken like someone broke in shower wasn’t clean sheets on bed wasn’t clean remote didn’t work and tv didn’t have smart action stanky smell

6/10

Pleasant

12 Apr 2026

Christine

Didnt eat breakfast dnt have pets

Family

10/10

Exceptional

05 Apr 2026

Kerri

Could add to breakfast its not that great and the pool is freezing.

Family_with_children

10/10

Exceptional

05 Apr 2026

Sharon L. Rester

The staff was friendly and efficient at check in. The room was clean, quiet, and I cannot leave a review on the breakfast because I overslept because the bed was so comfortable!

Partner

2/10

Poor

01 Apr 2026

Hunter

Didn’t get breakfest

Self

10/10

Exceptional

30 Mar 2026

Tammy

Yes the property welcomed our service pet. The staff was freat an breakfast was nice. The only thing i did not know booking through Hotels.com was the facility charged a $50 deposit an said would be refunded upon check but may take a few days to be refunded to my account. I will be checking but overall it was GREAT 👍

Partner

8/10

Excellent

30 Mar 2026

Orlando

No room service for a couple days

Self

6/10

Pleasant

20 Mar 2026

Paula

The room definitely need updates

2/10

Poor

15 Mar 2026

Berenice

The room was dirty stuff on the ceiling and over all dirty

Self

6/10

Pleasant

08 Mar 2026

Curt

Ok for one night, breakfast had very little to offer.

8/10

Excellent

27 Feb 2026

Michelle

Staff were friendly

Self

6/10

Pleasant

22 Feb 2026

Sally

Not really, would never stay there again.
TV never worked even after help came up, tub dirty and old.
Staff was very nice and bed clean and comfortable.
I think charging $30 per small dogs (we think that was too much) but had no choice.

6/10

Pleasant

21 Feb 2026

Kelly

Acceptable for the price.

Business

4/10

Poor

19 Feb 2026

Modesto

Room pillow covers and sheets had stains in them, no shampoo nor body wash, poor breakfast options, cold coffee, tasted more like water than coffee.

The shower faucet was loose.

Self

8/10

Excellent

10 Feb 2026

Lisa

Room was clean and comfortable. Front desk staff was very nice.

Partner

8/10

Excellent

30 Jan 2026

Dana

.

10/10

Exceptional

25 Jan 2026

Guillermo

Not spotless clean but staff was nice

Business Self

6/10

Pleasant

16 Jan 2026

James

Nice staff

10/10

Exceptional

23 Dec 2025

Martin

There were a few condition and repair issues in the room. But, that is to be expected at this price point. Rate was very reasonable. The beds were comfortable, and the rooms were clean making this a very nice budget option. I would stay again.

10/10

Exceptional

22 Dec 2025

Carolyn

Clean room super comfy beds nice staff

Friends_and_family Family

6/10

Pleasant

21 Dec 2025

KAREN

I needed a place to rest to break- up a long drive. Hotel was decent enough for an over night stay. Furniture needed updating- couch was old. Pillows needed replacing. Price was reasonable. It served the purpose.

Leisure Self

10/10

Exceptional

15 Dec 2025

Bruce

clean room, staff, location

Friends_and_family Family

8/10

Excellent

25 Nov 2025

Terri

Nice room. Perfect for short stay. Employees very nice and helpful.

Friends_and_family Family

4/10

Poor

22 Nov 2025

Joshua

We chose this hotel for our family of 5 while en route to Florida for a family vacation. We purposefully chose it for the location, free breakfast and inviting photos. We were very disappointed. The breakfast in the morning was unbeatable. What little was left of the eggs contained some kind of mystery substance. The cereal was stale. All muffins were gone. Coffee was empty. When another guest requested the items be refilled, the lady at the front desk said that was it for the day, even with 2 hours left of their breakfast hours. Here’s a few other things that were not satisfactory:
Pillows were lumpy.
Stains on bedding.
Carpet was damp.
Outlet in bathroom didn’t work.
Chair smelled terrible.
Towels smelled like mildew.
Coffee machine was in the bathroom!
Trash was left from previous guest.

Will never stay here again.

Leisure Family_with_children

10/10

Exceptional

22 Nov 2025

Leonard

New wash clothes and towels and a clean room.

2/10

Poor

16 Nov 2025

Cory

The room is one of the WORST I have ever checked into. When we first entered the room, the flat surfaces (night stands and desk) all were dirty and sticky . On the floor by the bathroom there were maggots on the floor by the door jam. We asked to be changed to a different room, and they did accommodate us. The second room had a roach run out from under the door when we were getting ready to open the door. When you walk on the floors, your shoes stick to the floor like an old bar. The couch has stains all over it. This place is truly disgusting.

Leisure Family

6/10

Pleasant

19 Oct 2025

Brad

Safe parking
Room was somewhat clean
Room had a kinda weird smell
Pillows were super small
Went down at 8am to eat breakfast and food was gone

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Dora

Buenito

2/10

Poor

17 Oct 2025

Jeremy

Sheets and towels were covered in stains, mattress cover was filthy, when I turned the lights on baby roaches scattered on the bedside table, I had to bring in cleaning supplies and clean the bathroom just to be able to shower!

Friends_and_family Family

6/10

Pleasant

06 Oct 2025

Jocelyn

I would honestly say choose a different place. I had pets and checked in early, I didn’t hesitate about claiming my pets and I didn’t mind paying $358 for a 2 night stay with the added charges. I’m not a Karen, and policy is policy.

But since I always clean my rooms entirely before leaving and this hotel decided to charge both me, and a friend I referred to the hotel this weekend $60 additional fees after check out, I’ll go ahead and tell you how below standard this was for a Baymont property.

The pillows need replaced badly. The smell like your teenage kids’ pillows- that sweat and dirty hair smell.

They do have free breakfast, but this location offers less than any Baymont or La Quinta we’ve frequented in the past. It felt more like continental, and breakfast is a primary reason we choose Wyndham properties when we travel for dog shows.

Our water was yellow in the shower, and in the sink and toilet.

There were also gnats, and I still can’t figure out where they were coming from.

But mostly, it seems like they’re running a scam on cleaning fees. Both rooms we rented were occupied by two adults each, and show dogs that were disclosed, and paid for. Both parties pre cleaned our rooms. There were no messes, or animal potties in the rooms. And we are all people who frequent hotels with these dogs- this isn’t a typical action.

This property is fine, but $410 for two nights is outrageous for budget style lodging.

Business

2/10

Poor

14 Sep 2025

Carla

I brought my three dogs with me on the trip. The reservation said there may be a pet fee. When I checked in it was$30.00 per dog. I think thats excessive . My dogs are very well trained, groomed and clean. I put them in cages at night. They don’t bark at all. I was kept up until well after 10:00 pm with the couple across the hall fighting. I had to call down to the desk twice because she had locked him out and his banging and yelling was shaking my door. We were afraid to take our dogs out to go to the bathroom for the night because then Nan was being very violent. The police were finally called to remove him but she must have been on the phone with him because the yelling didn’t stop until about 10:30. We had to get up at 5:00 am and we were greeted to pot smoke as soon as we opened the door. Supposed to be 100 percent smoke free. I chose that place because I didn’t want to spend the night in Getto surroundings. They offered no compensation when i complained. I wouldn’t stay here. They didn’t really seem to care about their guests. That woman should have been removed too. There was no apology to the guest that had to listen to that for over an hour.

Leisure Pet

2/10

Poor

11 Sep 2025

Ellen

Bedding was dirty. It was very evident that the sheets had not been change since the last guest. Upon peeling the layers of the bedding I discovered more body fluids and blood stains through the whole bed. I had to leave and ask for a refund. Would not recommend.

Leisure Self

2/10

Poor

08 Sep 2025

Scott

Pay more...

Very outdated and the smell is awful. The TV's are the first flat screen made, and the bed are crippling. On a good note, the staff is very friendly and helpful.

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Jamie

Friendly staff

Leisure Partner

10/10

Exceptional

06 Sep 2025

Enrique

Nice people

4/10

Poor

06 Sep 2025

Martha

Entire hotel was nasty. Customer service needs improvement. Would not stay here again or recommend to anyone.

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Roger

Stayed here several times on our way to Gulf Shores , over the years . I like the location and friendly staff. Rates are reasonable and the beds are comfortable.

Leisure Family

10/10

Exceptional

01 Sep 2025

Jeffery

The staff (super nice)

Leisure Partner

6/10

Pleasant

26 Aug 2025

Crystal

The food options were ok the young man made the whole breakfast himself so that made it more likable and he was really nice

Leisure Family_with_children

8/10

Excellent

22 Aug 2025

Luis

It’s a ok hotel

6/10

Pleasant

23 Jul 2025

Shantoria

One of the bed sheets had a big spot on it, the ac made a weird noise, the towels and wash rags didnt look completely clean. The staff didnt clean, change out towels or pick up trash never been to a hotel that didnt. Overall the hotel floors and lobby was clean the beds and pillows were soft and the staff was completely nice. Breakfast was served and good distance to many restaurants and stores, even publix and Walmart. I'll stay again

Leisure Family

6/10

Pleasant

22 Jul 2025

April

It was hot on the hallways and there was a musty odor present. The bedroom also had the odor. The mat on the floor of the tub needs to be removed because around the edge of the white mat was black which means there’s mold and mildew present.

10/10

Exceptional

15 Jul 2025

Noris

Place is kept very clean.

Leisure Partner

8/10

Excellent

14 Jul 2025

Martha

We went to breakfast area by 8:30 and there was nothing. Everything was gone. The front lady mention they stop serving at 8:30. Breakfast bar was very poor. We ended up going to Waffle House and enjoyed our breakfast.

Leisure Family_with_children

6/10

Pleasant

13 Jul 2025

James

It was ok.

It was ok for a 1 night quick stay.

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Wayne

Cieling falling in over shower ,trash all over parking lot

Leisure Family

10/10

Exceptional

09 Jul 2025

Monica

Consistently courteous

I stay here several times a year en route to my vacation property. My choices are limited because I travel with a dog but this never feels like a compromise. Nothing fancy but clean and welcoming.

Self

2/10

Poor

06 Jul 2025

Eric

Need orkin

Leisure Family_with_children

2/10

Poor

05 Jul 2025

Verified traveler

This hotel needed a deep clean. The room itself was clean, but outdated the bathroom was not so much clean. The breakfast was horrible not expected much but could’ve been better.

8/10

Excellent

01 Jul 2025

amy

Good hotel and the staff was very friendly! A lot of shopping and services nearby!

Leisure Self

10/10

Exceptional

25 Jun 2025

Kenny

Nice people, they are upgrading things . Pool needs some attention. Large room and refrigerator. I would stay here again.

Leisure Family

6/10

Pleasant

19 Jun 2025

Nicole

The room was okay, the food around facility was okay, the breakfast was horrible. Only bagel, muffin, coffee.

Partner

6/10

Pleasant

19 Jun 2025

Shanice

My bed sheets wasn’t 100% cleaned and had stains on them..

Partner

6/10

Pleasant

15 Jun 2025

Jenna

It had a decent continental breakfast, functional fridge and microwave. It’s rough around the edges but well maintained for the price point and to get the job done.

Leisure Self

8/10

Excellent

13 Jun 2025

danny

Good stop over location

Hotel located close many restaurants. Staff super friendly, clean, good gravy and biscuits.
Bit skimpy on sundries. 1 soap bar, no kleenex, no clock, 2 bath towels.9

Partner

4/10

Poor

12 Jun 2025

Judy

Very disappointed in the condition of the American flag on the flagpole it was ripped faded and embarrassment. It was dirty disposable diapers in the bushes outside the entrance there was broken outside lights near the walkways the shower head in our bathroom was broken and it leaked water all night onto the floor which of course spread onto the whole bathroom

Leisure Family

10/10

Exceptional

07 Jun 2025

Danetta

Enjoyed my stay. Staff friendly. Clean room and property

Leisure Family

6/10

Pleasant

06 Jun 2025

Lance

Was good price

6/10

Pleasant

05 Jun 2025

Lance

Needs some improvement to make a better looking property

Business Self

10/10

Exceptional

03 Jun 2025

demetris

Wonderful

Self

10/10

Exceptional

31 May 2025

courtney

Nice would stay again

2/10

Poor

24 May 2025

Hayden

This hotel is extremely dirty, the lights did not work on our room. The room and general hotel smelled of feces and mold. The check in process took over 30 minutes. We walked into the room and immediately walked out. I would absolutely not recommend this hotel. Expedia price was $125 but could have purchased through the hotel at $70.

Leisure Family_with_children

8/10

Excellent

21 May 2025

Brooke

decent hotel. nothing very fancy but had the basics. the shower rod however I think was installed incorrectly- the shower curtain kept sliding down to the middle which caused water to go on the floor, and the headboard had hand smudges on it like it wasn't wiped down. friendly staff though

Leisure Friends

10/10

Exceptional

18 May 2025

Kasey

Very nice and clean

4/10

Poor

17 May 2025

Monica

I did not care for the wet smell in the room, the towels were.dingy and worn

Leisure Family

6/10

Pleasant

05 May 2025

Mark

The staff was realy accommodating and attentive. But i just dont think they know what clean is; dirty fingerprints on the doors and hallways. The othwr thing was the cheap towels and toilet paper (bring your own). The towels had stains and holes in them. It just looks like the owner's are cutting corners everywhere they can.

Business

10/10

Exceptional

04 May 2025

Jasmine

Everything was okay when I checked in real fast no wait time

Business_and_leisure Family

8/10

Excellent

02 May 2025

Hubert

Good staff, clean, safe, but bad breakfast Best value in the area