Name: Red Roof Inn Mobile North - Saraland
Address: 1210 Industrial Parkway, Saraland, 36571, US

2/10

Poor

11 Jul 2026

Robert

Horrible, had 2 rooms both smelled like mold. Mold was visible on ceiling and on bathroom wall, bath tub. Comforters were dirt. Sheets appeared soiled-stains. No soap in bathrooms - asked front desk for some and was told he has no access to housekeeping and no soap in office- he did look around - no luck. Did not stay at location- returned keys and hopefully get my money back.

Family_with_children

4/10

Poor

28 Jun 2026

santanna

The air didn’t really cool the room and it was set on 61 when we checked in. The room smelled terrible. I reported that the bed was broken and a woman was sent and set it only for it to fall sideways once u sat on it. The pillows were flat. I just wasn’t pleased. My entire Rusty’s I was saying how mad I was to myself for booking.

Friends_and_family Family

4/10

Poor

08 Jun 2026

Rainer

Me estaban presionando para salir sin haberse cumplido el tiempo

6/10

Pleasant

08 May 2026

Skylynn

The A/C was acting funny and the Jacuzzi tub didn't work .

Self

4/10

Poor

24 Apr 2026

LINTON

The room we had was not the one we asked for. No walk in shower and the lady said that was the last room. The refrigerator frozen my wife's food the next morning but the staff changed out the refrigerator and all was ok after that. The bathroom wall was coming apart and needed remolding.

Friends_and_family Family

2/10

Poor

22 Apr 2026

Michael

The room was filthy. The sheets were dirty and stained. We asked for a refund and left.

Pet

2/10

Poor

22 Apr 2026

Brandon

The Property Felt Unsafe. People were Hanging Out like it was an Apartment Complex. I Never got out my Car. Someone was Sitting next to my Room Door. Trash was all Over the Property. I Went back to the Front Desk and Requested a Credit. The Receptionist agreed to Credit me but I Never Received a Credit from the Red Roof Inn or Expedia. I wont be Using Expedia anymore after the Terrible Experience.

Self

2/10

Poor

12 Apr 2026

Deborah

Do not use this hotel EXPEDIA when my other hotel cancelled on me they recommended this one the pictures are not true I PUT a chair by my door, people were out partying by there rooms, not safe for a single woman….

Self

2/10

Poor

28 Mar 2026

Gregory

No toilet paper
No full size towels
Jetted tub did not work
No body wash
Short tempered front desk clerk
It was suppose to be a special gift for my girl who was having a bad day.
Only offered a $16 refund for an $81 reservation after all that and didn't even offer a discounted or comp night.

Partner

6/10

Pleasant

14 Mar 2026

Kwame

Well it was just the sheets that had stains on them but overall decent 👌

Partner

2/10

Poor

03 Mar 2026

Anna

No towels
Two hand towels
Cops came and woke everybody up
This place is a mess says my sister
What a shame
And, management said I quote what else can go wrong today so much as already
So ??? Not a good place I would never recommend this place to anyone I care about
I’m very very disappointed

Family_with_children

10/10

Exceptional

01 Mar 2026

Marcus

it was good

Self

2/10

Poor

23 Feb 2026

Jaylen

Poor

2/10

Poor

22 Feb 2026

LEONARD

Room looked dirty but it could have been because only 2 lights worked. The light about the sink and in the bathroom. Very old room, smelled musty. Afraid of getting bedbugs it was so dingy. Electrical wires for lamps were covered in old wire covers mounted crooked on the walls. Must have been installed by a 5 year old. Checked out 2 hours later because I couldn’t sleep. Will NOT be returning to that location.

Self

4/10

Poor

18 Feb 2026

Anthony

The room was supposed to be renovated. The only item that looked new were the bedspreads. The lights on the wall by the tv did not work, towels and sheets dingy. The floor in the room and bathroom were sticky. No bath gel or shampoo, the dispenser was empty. The odor of weed so strong it came through the cracks in the door. I was warned that the place was not going to be what I thought it would be but they had availability and the price was decent. Will never stay there again.

Friends_and_family Friends

2/10

Poor

06 Feb 2026

Shelby

Rooms were disgusting. Blood on walls and sheets. Bloody boogers on sheets.Mold all over bathrooms. Was switched to 3 different rooms and nothing changed. A family lives there that also works at the building and all they do is walk into your room and blast music outside in there car.

Business Partner

2/10

Poor

29 Dec 2025

Brenda

Room smelled VERY BAD. Based on overall condition of hotel, didn't think that it would be worth it to try to see if another room would be better. Room was not very comfortable or clean. No shampoo / shower get in the containers in the shower. (Shower worked okay)

2/10

Poor

01 Dec 2025

Tyler

I suck a lot

Business

8/10

Excellent

13 Nov 2025

Orville

It was satisfying

Business

6/10

Pleasant

18 Oct 2025

Chandra

This stay was not as good as my other stays at this location. However The front desk lady was amazing. The room had an issue with the AC leaking and the maintenence man came swiftly and fixed that, during him fixing the AC there was an issue with the TV. After locating a 3rd TV even though it was incredibly small i was satisfied that it worked. He was very friendly and professional. The room definitely needed updating as there was some issues within the room (i.e. toilet seat, sink handle, burn holes in comforter) my main issue was the water pressure was horrible, and the beds looked very comfortable but that was very decieving, it was literally like sleeping on the springs. Im glad it was only for a few hours to get some sleep so i could drive the rest of the trip. I will give them another chance because my previous stays were good.

Business Family

4/10

Poor

29 Sep 2025

Edmond

If you are looking for a safe place to sleep then this place will satisfy the need but if you are wanting a nice clean room with a good pillow, you might be disappointed. My pillow smelled bad and the bedding had stains.The staff members at the front desk were friendly.

Family

2/10

Poor

26 Sep 2025

Angela

When I arrived here the toilet was stopped up overflowing with feces that would not give me another room I had to plan to myself Dominic finally gave me another room there was no towels it was horrible I bet you were all that is sick

10/10

Exceptional

25 Sep 2025

Becca

Nir very

Partner

2/10

Poor

19 Sep 2025

Marietta

Room wasn’t cleaned from previous stay and said housekeeping was unavailable and no other vacant room

Self

8/10

Excellent

19 Sep 2025

Chandra

My new midway stop!

Staff was amazing!!! Room could use some attention, however it wasn't horrible. It was quiet for the most part and I felt safe.Location is convenient and everyone in town is so friendly. I will absolutely be returning. Thank you.

Business Family

2/10

Poor

16 Sep 2025

Brett

My first red flag should have been once i had booked and paid i received an email warning me the hotel was under construction. But that still wouldnt have excused the room smelling like mold and having to step over a minumum of 3 live cockroaches every morning going to shower. This place is beyond run down and even though it is a red roof inn it was worse quality than most one star motels.

Business Self

4/10

Poor

10 Sep 2025

Andrew

Roach infestation

Leisure Self

10/10

Exceptional

03 Sep 2025

kambry

Welcoming

4/10

Poor

31 Aug 2025

Eric

So the positive. The worker at night was working hard being a one person show, it was cheap and no extra charge for pets and we'll lit but that's all the positives. Do not stay here if you want comfort and cleanliness. The floor was dirty the remote to TV didn't work and was dirty. It looked dangerous with electrical outlets. There were empty solo cups in the room, no towels and no soap. I appreciate the price but didn't feel comfortable in the rooms we booked.

Leisure Pet

10/10

Exceptional

25 Aug 2025

kambry

Nice and clean

10/10

Exceptional

22 Aug 2025

Kambry

Was great

2/10

Poor

17 Aug 2025

Misti

Noise

I wouldnt stay at this places. We were definitely in the hood. People doing drug deals after hours.
Next door where we stayed at they were smoking pot,the smoke came through our room.
There was a man and women in the room next to us the man was beating on the women. She keep telling him to stop, please help, threw her into our bedroom door. Finally the cops showed up but dont know what happened to the lady. I will never stay here ever again. This place definitely needs to be off of hotels.com to protect other people expecially women.

Partner

2/10

Poor

09 Aug 2025

Verified traveler

Difficult stay

TV would not work properly, and staff was unable to help for hours, even to provide a remote for the one that was missing. No towels or washcloths were in the room. Had to go to the desk about 8 times to get basic needs met. Will not stay here again.

Self

2/10

Poor

03 Aug 2025

Bakhadir

Tobacco smell, spider and cobweb in the room, dirty bed, hell never again…

Business

2/10

Poor

02 Aug 2025

Yvonne

don't rent here, it's bad

room was horrible, it was smelly, towels, and bed sheets were dirty and stained with hairs. cockroaches in bathroom. cockroach sticky pads all over the room. ended up asking for refund, could not see my putting my family down to sleep in that bed

Friends_and_family Family

6/10

Pleasant

28 Jul 2025

Tyler

No bed sheets on bed had to go to lobby and get them. Tv did not work. Weird smell

Leisure Partner

8/10

Excellent

28 Jul 2025

Brianica

Everything nice from the room to the comfortable bed only thing was the sheets had stains in them and was dirty other then that 10/10

Leisure Partner

10/10

Exceptional

26 Jul 2025

Diletta

There was a lot of noise from other guests that went into the late night which woke us up several times and the tub was broke in a few places which made taking a bath a little uncomfortable but other than that the staff was friendly and the beds were soft! I’d recommend it still.

Leisure Family_with_children

4/10

Poor

20 Jul 2025

Veleka

The room was just old and run down. TV didn't work, shower rod broken, no towels in the room. Old pillows. Dingy but clean pillowcases. Given a dingy, but clean towel. Mold in the bathroom, loose toilet, bathroom door dirty and hard to open and close. Large gap on the room door. Seriously needs updating.

Leisure Family

10/10

Exceptional

18 Jul 2025

Martye

Cheap

Leisure

2/10

Poor

14 Jul 2025

Verified traveler

Awful, dirty, disgusting.

The worst placed ever to sleep for the night, we got there around 12:30am, we got two rooms, I paid for mine, my son paid for his. When I went to my room the bed was not made, not cleaned and had sperm, like what? The lady at the desk was patient and I was not rude to her and she was not rude to me and she worked with me to get me to another room. The second room was flooded, and I went back to her to ask for a refund and I will stay in my son's room because the room was fine, but it didn't had towels, no soap, nothing. My son went to get towels and they had yello and black stains. We couldn't take a bath and we slept on the beds but used our blankets. We were tired of driving for 15 hours. We paid online and choose it because they present themselves as a \"good, clean hotel\" and I didn't check the reviews, I was too tired. But I won't recommended if you're traveling through that area.

Friends_and_family Family

10/10

Exceptional

12 Jul 2025

Albert

Great staff and well kept!

6/10

Pleasant

11 Jul 2025

LaLa

It’s a ok property for price could use improvements but overall it was ok love the hot tub in bathroom

Leisure Partner

2/10

Poor

06 Jul 2025

Tammy

Floors were filthy, no towels, and when we finally got one it had stains all over it, bugs in the bathroom, dodnt sleep

6/10

Pleasant

05 Jul 2025

Dinh Chuong

OK!

2/10

Poor

03 Jul 2025

Timothy

Everything

Leisure Partner

2/10

Poor

02 Jul 2025

Louis

Filthy dirty, stained sheets, dirty floor, sticky surfaces, horrible pillows

Leisure Pet

8/10

Excellent

08 Jun 2025

Chandra

After speaking with the initial feont desk receptionist i was pleasantly eager to arrive. After arriving i wasnt so eager. The front desk ladies (2)

Business Family

2/10

Poor

08 Jun 2025

Cherritha

Front desk Sylvia was double awesome very nice very kind. But those rooms 👎👎down or just not what i expected from RED ROOF.

Self

8/10

Excellent

01 Jun 2025

Anna

Would like to see more management walking the property because I couldn’t even enjoy the pool due to kids that live there jumping in the pool all the time.

Leisure Family_with_children

2/10

Poor

09 May 2025

Darhonda

Besides the bed bugs the roaches the net s and the prostitution and drug dealing that takes place overall the staff was horrible and seemed to be all under the influence of something because they were either asleep at the desk or they just weren't at the desk at all. The sheets and the towels which were supposed to be white were black or brown it was just nasty

Leisure

6/10

Pleasant

29 Apr 2025

Troyneshia

No towels were in room . Sheets were not clean

Business Self

4/10

Poor

11 Apr 2025

Jalen

Sheets were dirty , Towels Were dirty. Didn’t give me extra towels.

Business Self

10/10

Exceptional

11 Apr 2025

Nikki

4

Some of the light needed replace such as light bulb and the bedding need to be replaced with stains. The room needs to be little more clean and refreshing to me. Didn't have towels in the room

Self

6/10

Pleasant

06 Apr 2025

Darhonda

Dirty

Leisure Family

8/10

Excellent

23 Mar 2025

Constance

We enjoyed the property in general. Its quiet and convenient to alot of stores and restaurants. My only complaint is that we booked here because of the pool and it wasnt cleaned. Also only a 2 towels for our family and half roll of toilet paper in the room. I had to go get more, because the phone wasn't working properly. Otherwise it was decent for the price. Staff very helpful and friendly.

Leisure Family_with_children

10/10

Exceptional

20 Mar 2025

Robin

N/A

6/10

Pleasant

15 Mar 2025

Andrew

You pay for what you get.

Leisure Self

10/10

Exceptional

13 Mar 2025

Christopher

Perfect management

10/10

Exceptional

12 Mar 2025

Cathy

Nice and clean

Business_and_leisure Family

2/10

Poor

11 Mar 2025

ray

Inexepensive stay for business / Not up to standards. I will not be staying here again. Check out the room before committing a purchase.

Business Self

10/10

Exceptional

04 Mar 2025

Avril

Clean and quiet, Staff are very nice and respectful..

Business_and_leisure Partner

2/10

Poor

03 Mar 2025

Verified traveler

Not Good!

Won't stay again at a Red Roof. The bed had bedbugs, sheets seemed not clean (had to request to change them), the door has a one inch gap at the bottom (the cold wind could come in).

Partner

2/10

Poor

02 Mar 2025

Roderick

Horrible

Business Family

10/10

Exceptional

01 Mar 2025

Sweet

Really nice staff.

Business_and_leisure Self

6/10

Pleasant

28 Feb 2025

Thomas J

First of all, bed was comfortable .... very important. Other than that, staff was nice, but rooms need a lot of maintenance work. Peeling paint, mold all over shower/bath room, holes in walls.

Business Self

10/10

Exceptional

17 Feb 2025

Avril

Excellent

6/10

Pleasant

15 Feb 2025

Michael

The room needed to renovated. The bed sheets were dirty with stains from previous guests

Self

8/10

Excellent

04 Feb 2025

Kerri

It was quiet and clean

Leisure Partner

2/10

Poor

01 Feb 2025

Chris

1st room we got , the fridge didn’t work, light didn’t work, no towels and the plug by the sink didn’t work.

Got moved to another room. No towels, light did not work. Got locked out of room due to key not working.

I don’t recommend staying here.

Leisure Family

4/10

Poor

13 Dec 2024

Brian

Stains on the sheets along with cigarette holes in a non smoking room. Entire room smelled mildewed. Floor was sticky. Having a landless shower head in a roll in shower is the dumbest thing. Staff was polite and nice, property seems to have “long term residents” in the back which makes it feel kinda shady

Leisure Partner

6/10

Pleasant

24 Oct 2024

KJ

Its one of those cheap hotels that’s not awesome but affordable for work or if you’re on a budget

Business

2/10

Poor

13 Sep 2024

James

too many Spanish-speaking people with barbecue grills right outside of their door. In building 2 Building 1 Ok

8/10

Excellent

31 Aug 2024

Verified traveler

Staff was very nice and helpful. Room was supposed to be newly renovated but the refrigerator had mold in it, microwave was rusty on the inside, floor was sandy, and bathroom door handle was missing on the inside and the toulet was not securelyfasten to the floor. The bedsheets and towels were stained.

Friends_and_family Family

2/10

Poor

26 Jun 2024

Corri

Completely horrible! Rude. Crackhead centeral

Room had holes in walls. No clean towels. Cigarette burns in bed & sheets with non smoking room!! Stains in sheets. When taking a shower water up past my ankles. I took pictures!
The air conditioner leaked water all night. My 8 year old fell in the water this morning getting out of bed.
They told us they were moving us & never did. I kept calling & calling.
Horrible customer service

Friends_and_family Family

8/10

Excellent

21 Jun 2024

Alicia

Red roof in Saraland

As soon as we walked in we were hit with a musty smell. The exhaust fan in the bathroom was broken and from the moisture chunks of the ceiling was falling. The floor was very dirty and the shower had not been cleaned. There were hairs stuck to the shower walls from the previous guests.

Friends_and_family Family

4/10

Poor

06 Apr 2024

Chad

We reserved a king bed non-smoking but got 2 queens and a smoking room. I even called ahead to confirm and was told all was good. Nope. It's fine if you need somewhere cheap to stay overnight, but that's about it

Leisure Family

8/10

Excellent

25 Mar 2024

John

For the price I felt the place was a bit run down. The staff was friendly and helpful but the beddings and towels were old and should be replaced. Not a terrible place, but it left something to be desired.

Friends_and_family Family

4/10

Poor

14 Mar 2024

Verified traveler

Not the greatest

It was a decent enough hotel, but there was no breakfast as advertised, the floor was filthy, there were stains on the sheets and a ridiculous amount of dust in the ac/heating unit. I would say it wasnt bad for the price, but honestly, thats not true.

Friends_and_family Family

4/10

Poor

14 Mar 2024

Richard

The lady was rude when checking in. There was no towels in the room had to go to the front and ask for them. Then she acted like i shouldnt be bothering her for them. The old closed pool looked like it hasnt been drain since the 90s. Shower curtain was broken couldn't even be used and had mold on it. We had roaches in the room.

Partner

10/10

Exceptional

19 Feb 2024

Janelle

Great stay. Loved the jacuzzi tub

Partner

10/10

Exceptional

11 Feb 2024

April

Great

Business Self

10/10

Exceptional

07 Jan 2024

Shawn

Front desk staff was very nice. Check in was quick and efficient. Room was very clean and comfortable
Nice decor in room

Business_and_leisure Self

2/10

Poor

04 Dec 2023

Leeann

Roaches

10/10

Exceptional

28 Nov 2023

jessica

It was great.

Business_and_leisure Self

8/10

Excellent

26 Jul 2023

Stacy

I stay at this hotel every year in July for the past few years and book several nights while attending a convention.

It is convenient, clean and has friendly staff.

Business_and_leisure Self

2/10

Poor

15 Jul 2023

Denelle

The room was disgustingly disturbing.. feces left in the toilet. Drugs on the table. I checked in to an extremely dirty room!

Business Partner

8/10

Excellent

03 Jul 2023

Raven

Love the rooms

Business_and_leisure Family_with_children

6/10

Pleasant

10 Jun 2023

WILLIAM

The stay was fair the nighttime staff was awesome but daytime staff sucks left my insulin in refrigerator and went back to get it and they refused to let me in the lady at the desk yesterday morning was just flat out rude will never stay there again the lights did not work in our room plugs were exposed wires were showing and the smell of drugs was just unbelievable don’t wastes your money or time they said free breakfast and poll and we got neither ended up going to Florida

Friends_and_family Family

10/10

Exceptional

07 Jun 2023

Ian

Great value for the price

6/10

Pleasant

04 May 2023

Billy

under staffed/dirty room

Leisure Self

2/10

Poor

25 Apr 2023

Clayton

Would not stay here ever again staff was rude and rooms were nasty and falling apart

Business Family

2/10

Poor

12 Jan 2023

Amy

DO NOT STAY HERE

This is by far the most disgusting hotel I’ve ever stayed at in my 40+ years of life. I paid a few dollars extra to have a room listed as “renovated” because of some reviews and the hotel itself stating online they were under construction. But, if that was a so called renovated room they should have the rest of the place condemned! To start, the room was supposed to be non-smoking, it clearly wasn’t by presence of an ash tray on the desk and the room wreaking of some type of deodorizer attempting to mask the funky and stale cigarette smoke smells. I called the front desk and the clerk swore it was non-smoking, so we decided to stay because the only other room had 2 queen beds and was right under the the stairs, plus we didn’t gain entry just looked in the window so who knows if it was the same level of grossness as the other. After being on the road for 14 hours we did not want to have to drive around town looking for accommodations. But, in hind sight, we 100% should have. At best this place is suitable for traveling laborers, we saw and heard a lot of those coming and going all night long. I could even accept the noise as we wanted a roadside motel with exterior room entrances to keep an eye on our moving trailer. I’ve stayed at Red Roof Inns like this before. Even with low expectations, what is unacceptable to me is the deteriorated and dirty state of the room. Even a rundown hotel can be cleaned. My pics can’t even convey how gross it was. Felt like a crime scene.

Friends_and_family Family

2/10

Poor

09 Jan 2023

Kelly

The room was dirty as heck. The floors were dirty, there were towels from the last person who stayed, the beds aren’t made well. The staff took forever to check me in. The bathrooms were gross. The new ther guests were loud late at night. The room smelled of smoke from the room next to us.

Leisure Self

2/10

Poor

24 Oct 2022

Johnathan

Refund

Disgusting attitudes everything disgusting and it had bed bugs NEVER AGAINNN…

Business Family

6/10

Pleasant

12 Oct 2022

Roger

The bed slept well. No towels or wash cloths upon arrival. Floor needed a good cleaning and mopping. The location was convenient for us and the unit was quiet during our one night stay.

Leisure Family_with_children

2/10

Poor

27 Sep 2022

R c

No towels or wash clothes. Made reservation and was tried to make pay again when got to hotel. It’s usually a great place to stay house keeping has gotten lazy in the last month. I stay here every week or every other week.

Business

10/10

Exceptional

03 Jul 2022

Vivian

Amazing staff and the room is very cozy

Partner

6/10

Pleasant

20 Apr 2022

Verified traveler

No coffee as told room was damp wall dirty and rust spots everywhere.we ask for fresh towels never received them refrigerator froze up they said they were updating but it was terrible and pretty rough looking guest and weed smoke was everywhere. Very bad smear on a nice area Saraland was wonderful except here.

Friends_and_family Family

2/10

Poor

27 Dec 2021

Jim

Poor room cleaning ,needs condemned

Leisure Family