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Comfort Suites North Mobile

Saraland - AL · United States

1200 Shelton Beach RoadView location

8.6/10Excellent524 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Location9.2/109.2
Neighborhood8.8/108.8
Value6.8/106.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites North Mobile

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products.

Get more of the space you need to spread out, relax or work at the smoke-free Comfort Suites North Mobile hotel in Saraland, AL near the University of Mobile. Other nearby activities and sites include the Mobile Convention Center, Alabama Motorsports Park and the Robert Trent Jones Golf Trail.

Enjoy free hot breakfast, free WiFi and a seasonal outdoor pool. Your spacious suite offers 25 percent more space than the traditional room and amenities like a flat-screen TV, fridge, microwave, coffee maker and recharge device.

We also offer membership to the Choice Privileges Program, which gives members the opportunity to earn valuable rewards points toward airline miles, gift cards and free hotel room nights.

Read more about this hotelShow less

With a stay at Comfort Suites Saraland - North Mobile, you'll be centrally located in Saraland, within a 15-minute drive of Arthur R. Outlaw Mobile Convention Center and Mobile Cruise Terminal. This hotel is 10.5 mi (16.9 km) from Mobile Civic Center and 11.1 mi (17.9 km) from Mobile Bay.

Make yourself at home in one of the 63 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No front desk Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from April to September.
    • Pool access available from 9 AM to 8 PM.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    There is no front desk at this property. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Spoken Language

    Hindi

    English

Nearby attractions

Amelia City Park 1.4 km / 0.9 mi
Robinette Park 2.4 km / 1.5 mi
University of Mobile 3.4 km / 2.1 mi
Saraland Town Center Park 3.7 km / 2.3 mi
Rufus Harbin Park 3.8 km / 2.4 mi
Saraland Plaza 4.1 km / 2.6 mi
Saraland Public Library 4.1 km / 2.6 mi
Skidmore Park 4.8 km / 3 mi
William Brooks Park 5.3 km / 3.3 mi
John F. Fagerstrom Municipal Park 5.8 km / 3.6 mi
John F Fagerstrom Municipal Park 6 km / 3.8 mi
John Dotson Park 6.1 km / 3.8 mi
Chickasaw Civic Theatre 6.4 km / 4 mi
Jesse T. Miller Park 6.6 km / 4.1 mi
Chickasaw Maritime Park 6.8 km / 4.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Car park
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Hotel safe
  • Lift access
  • Gym
  • Luggage room
Show 12 more facilities & services
  • Clothes dryer
  • BBQ facilities
  • Restaurant
  • Meeting room
  • Indoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 27 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites North Mobile

    SUITE KING SIZE BED

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 27 m²SUI.NM-1
    SUITE NON SMOKINGPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Desk
    • Housekeeping
    • Cable TV
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV
    Show all 10 amenities
    • Bathroom: 1
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites North Mobile

    SUITE NON SMOKING

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Room amenities

    • Desk
    • Housekeeping
    • Cable TV
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV
    • Bathroom: 1
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites North Mobile

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites North Mobile

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites North Mobile

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites North Mobile

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 27 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites North Mobile

    SUITE KING BED NON SMOKING

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 27 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites North Mobile

    SUITE NON SMOKING

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 27 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites North Mobile

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites North Mobile

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites North Mobile

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites North Mobile

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites North Mobile

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites North Mobile

8.6
Excellent
524 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
9.2 /10
Neighborhood
8.8 /10
Value
6.8 /10
Amenities
8.6 /10
100 reviews shown
2/10
Poor
20 Jul 2026
Jordan
Disgusting room. Smelt horrible. Hair and stains all over bed, bed frame and bedding
10/10
Exceptional
07 Jul 2026
David B.
Safe well lit location, clean rooms, friendly staff. Restaurants within walking distance. When I'm back working in the Mobile area, will definitely be my go to location.
Business
10/10
Exceptional
07 Jul 2026
Valerie
Great
10/10
Exceptional
05 Jun 2026
Andria
Went for Mardi Gras had an amazing time room was perfect and had a lot of room a living space kids enjoyed it & staff was friendly!!
Family_with_children
6/10
Pleasant
05 May 2026
Ronny
The staff was nice. The hotel needs renovating. It did not feel clean. The breakfast was a little less than the typical continental hotel breakfast. Also, my family went to breakfast 30 minutes before the breakfast ended, and there were no more eggs, and they were not replenished.
Family
8/10
Excellent
27 Apr 2026
Christy
Hotel was nice and clean. Unfortunately a 4am wake-up call came both days even after we reported it happening the first morning we were there. Breakfast was a bit sub-par. Hot food tasted a bit funny.
10/10
Exceptional
26 Apr 2026
Mary
Enjoyed our stay. Convenient for a tournament at The Land! Breakfast is open at 5 am , which is perfect for early arrival for games! Great for a budget stay.
Family_with_children
6/10
Pleasant
21 Apr 2026
Larry
My credit card was charged a different than what I was quoted on Hotel.com.
10/10
Exceptional
07 Apr 2026
Sharon
Convenient to restaurants n 65
Self
10/10
Exceptional
29 Mar 2026
Stanetta
Excellent staff!
Clean hotel!
Clean & Comfortable rooms!
Family
10/10
Exceptional
22 Mar 2026
Mack
Very nice
10/10
Exceptional
21 Mar 2026
Sherry
Family trip. Enjoyed the location, close to restaurants, highways that we needed to access. Staff was always very helpful and pleasant. Rooms were clean, and well stocked with amenities.
Partner
10/10
Exceptional
12 Mar 2026
LuAnn
Convenient, friendly staff, great breakfast
Partner
10/10
Exceptional
19 Feb 2026
William
Everyone was extremely nice
10/10
Exceptional
16 Feb 2026
John
Experience was great across the board.
Friends_and_family Family
10/10
Exceptional
15 Feb 2026
Sara
Room was clean
Business Family
10/10
Exceptional
27 Jan 2026
Brenda
Heat worked well. The staff were friendly and efficient. Room was clean and well organized.
Self
10/10
Exceptional
16 Jan 2026
Shantel
Awesomely clean, quiet and great staff!
Business_and_leisure Friends
8/10
Excellent
28 Dec 2025
Ernest
.
2/10
Poor
24 Dec 2025
Justus
To start, we came in with our three little children and our two service dogs after a 12 hour drive.

We had an extremely upsetting experience at this hotel due to the conduct of a front desk employee named Angela. Upon check-in, we were questioned extensively about our disabilities, which is not permitted under the ADA. We were also told we “shouldn’t have two service dogs” and were subjected to unnecessary scrutiny and hostility.

Angela was rude, dismissive, and spoke to us in a degrading manner while challenging the legitimacy of our service animals. We were made to feel embarrassed and unwelcome while simply trying to exercise our legal right to accommodation. This was not a misunderstanding — it was a clear lack of ADA knowledge combined with an unprofessional and hostile attitude.

As a chain hotel, this was shocking. Service dog handlers should never be interrogated about their disabilities or treated with suspicion and disrespect. This location urgently needs proper ADA training and customer service oversight.
Leisure Family
8/10
Excellent
14 Dec 2025
Abraham
Yes
Friends_and_family Family
4/10
Poor
30 Nov 2025
Rossetta
Never seen room service staff. Was there for 4 days room didn’t get clean by staff. Ran out to tissue had to go get items. Room needed dusting
8/10
Excellent
28 Nov 2025
Blanche
Comfortable clean room, heat worked great. Handicap room was very accessible
Friends_and_family Friends
10/10
Exceptional
16 Nov 2025
Sanquenetta
The staff was very friendly and welcoming
Partner
10/10
Exceptional
10 Nov 2025
joann
The room was clean but our second day they didn’t take garbage out or restock our towels and bath cloths tissue or Kleenex bed was uncomfortable
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
Lakeisha
I would definitely book here again!
Business_and_leisure Family
4/10
Poor
17 Oct 2025
Demetrius
The beds are very hard, traffic noise is terrible and the one elevator is dirty.
Business_and_leisure Self
10/10
Exceptional
12 Oct 2025
Neal
The room was big and very nice. The bed could have had a little more padding and the pillows were small and lumpy. The staff was wonderful especially Diane who took the time to make us fresh coffee. Thank you!
Leisure Family
10/10
Exceptional
25 Sep 2025
Ethel
Love the beds! So comfy
Self
10/10
Exceptional
16 Sep 2025
LaGena
The staff at the property was very nice
10/10
Exceptional
15 Jul 2025
Michael
Clean, spacious. Fair price. Nice breakfast.
Business_and_leisure Family
10/10
Exceptional
27 Jun 2025
Verified traveler

Great place!

Good place to stay. Very affordable and relaxing. I stay at this place every year around this time and have not had a bad experience. Any issue ive ever had has been resolved immediately. Thanks for a great stay!
Self
8/10
Excellent
07 Jun 2025
Marian

Another nice stay.

We especially liked the lemon icewater provided at the front desk.
Friends_and_family Family
10/10
Exceptional
12 May 2025
Debbie
Friendly staff, clean rooms.
Business Self
10/10
Exceptional
10 May 2025
Jan
Property and staff was great.
Leisure Friends
10/10
Exceptional
23 Apr 2025
Debbie
Staff friendly and helpful, breakfast starts earlier from other hotel which is helpful. Love the facilities. Would highly recommend.
Business Family
10/10
Exceptional
12 Apr 2025
Victoria
Staff was fantastic and the place smelled good.
Leisure Family_with_children
10/10
Exceptional
14 Mar 2025
Brittney
Very clean and nice
4/10
Poor
12 Mar 2025
Jeremey

I didn't get the room i paid extra to reserve.

Not sure who to blame but the room i reserved online and paid $9 extra to make sure i got, i didn't get. When you reserve a room with a jacuzzi and dont get it,bit makes for a very disappointing hotel stay. I will not use Hotel.com again to book a room.
Business
8/10
Excellent
11 Mar 2025
ray
Inexepensive stay for business / Clean & Nice
Business Self
10/10
Exceptional
09 Feb 2025
Gus
Comfortable stay. Will stay again
Business Self
8/10
Excellent
31 Jan 2025
Calvin
Breakfast food was not much or good quality. Don’t stay here for the free breakfast.
It was a tad noisy being next to interstate. Other than that was good for the room rate.
Business Family
10/10
Exceptional
30 Jan 2025
Brenda L
Very clean, nice property and a great, friendly staff.
Leisure Family
10/10
Exceptional
04 Jan 2025
Nancy

Clean and Friendly

Staff very friendly, very clean room and the breakfast menu choices were great.
Friends_and_family Family
10/10
Exceptional
25 Dec 2024
Virginia

Saraland

Nice size rooms, clean, plenty of towels, heating and air controls easy to use. Will definitely stay here again, highly recommend. Thanks
Partner
6/10
Pleasant
27 Oct 2024
Verified traveler
Most of the staff were very nice. We had a handicapped accessible room on the first floor. It had a walk in shower that didn't drain well and flooded the bathroom floor. The room carpet had a bad dog/foot smell that indicated it hadn't been cleaned. The cleaning staff were loud and rude, especially demeaning to my handicapped wife. They should receive some training on this.
Friends_and_family Family
2/10
Poor
28 Sep 2024
Verified traveler
I had to cancel the reservation, hotels.com listed the propety as \"pet-friendly\" which it isnt. I am glad I called to verify.
Friends_and_family Friends
10/10
Exceptional
17 Sep 2024
Dennis
Have stayed here before and did again because they were friendly and the hotel was nice and clean and conveniently located
10/10
Exceptional
26 Jul 2024
Brian or Vivian

The only hotel we stay-in in Saraland!

The only thing is that the tub was holding water while showering but other than that this is the only hotel we used when we are in Saraland area. The rooms are always cleaned and they outstanding staff to welcome you !
Business
8/10
Excellent
26 Jul 2024
sherryl
y
10/10
Exceptional
17 Jul 2024
Brandi

Nice Hotel

Very nice lady at the desk. Very accommodating. Room was clean.
Business Self
10/10
Exceptional
14 Jul 2024
Andrea
Perfect stay for a historic visit in Savannah. The hotel is close to all the good stuff, clean and quaint. Staff is friendly. Speaking of staff, I hope you get to meet Carl! He was the highlight of our trip!
Leisure Family
10/10
Exceptional
11 Jul 2024
Laura
Loved it
8/10
Excellent
30 Jun 2024
Tina
From the check in throughout the whole stay, The staff was super Friendly.The breakfast attendant came to every table to make sure everyone were ok.
Great Customer Service
10/10
Exceptional
09 Jun 2024
Patrick

Great stay!

Very comfortable stay. Staff was fantastic! Clean facility and quiet. Highly recommend! Great amenities as well!
Self
10/10
Exceptional
30 Apr 2024
Angela
Easy an convenient for our stay
10/10
Exceptional
21 Apr 2024
Richard
Liked everything about this property and location. Will stay there when I come to this area.
Business Self
8/10
Excellent
07 Apr 2024
Renee
The close parking was limited and no side door by the parking lot on the side. Had to park further away than I would have preferred as a single female at night.
Leisure Friends
10/10
Exceptional
05 Apr 2024
Christie
The front desk staff was amazing.
Business
10/10
Exceptional
26 Mar 2024
Amber

Luxury at an awesome price.

Awesome staff! The room smelled amazing and it was very spacious and comfortable. The jacuzzi tub was a plus!
Partner
10/10
Exceptional
21 Mar 2024
Javier
Clean quiet the staff is courteous and reasonable priced
8/10
Excellent
17 Mar 2024
Adrianne
Staff was helpful and friendly. Some of the rooms had some damage to doors that was not repaired and left without door knobs. Otherwise the stay was nice.
Leisure Family_with_children
6/10
Pleasant
16 Mar 2024
Kathryn
The room was clean, however ,the second we stepped off the elevator we were struck by a very strong marijuana smell. The hallway was filled with this smell. Our room did not have the smell. Even in the morning as we left we could smell it.
Friends_and_family Family
10/10
Exceptional
09 Mar 2024
Shelly
Love the hotel didn’t have anything negative to stay and all workers were very nice and friendly will return again
Leisure
10/10
Exceptional
04 Mar 2024
Hector
Great excellent spot for whatever you want to do or go.
Business Self
10/10
Exceptional
04 Feb 2024
Mark
Property was located in the center of restaurant and shops and convenience of being right off interstate
Business Family
10/10
Exceptional
25 Oct 2023
Cynthia
We had a really good stay. Everything was excellent at this hotel. Whenever we are in the area, we use this hotel.
Partner
10/10
Exceptional
27 Sep 2023
Debra
The hotel was centrally located and closed to the interstate.
Leisure Family
10/10
Exceptional
28 Jun 2023
Joshua

Nice and peaceful

Very comfortable and pleasant
Friends_and_family Family
2/10
Poor
11 May 2023
Debra
Noise level was so bad that an individual could not sleep. Unable to park near the room. Had to park in adjacent parking area. Unsafe to me.
Leisure Family
8/10
Excellent
10 Mar 2023
Mark
Friendly check-in. Comfortable beds. Nice stay while working in the area. Will stay there again.
Business
10/10
Exceptional
16 Feb 2023
Devlynne
Staff was great! Room was great! Bed was comfortable! Breakfast could use some danish and bagels/cream cheese.
Leisure
8/10
Excellent
16 Dec 2022
Cynthia
We stay here often for business. Lately the breakfast has been hit or miss. One day you get runny eggs and the next day they are fried hard eggs.
Business
8/10
Excellent
09 Dec 2022
Cynthia
We stay here all the time for business purposes. It's a little pricier but a much nicer property. Staff are friendly and always helpful.
Business
8/10
Excellent
02 Dec 2022
Cynthia
We stay here all the time for business purposes. It's a little pricier but a much nicer property. Staff are friendly and always helpful.
Business
8/10
Excellent
28 Nov 2022
Ira

Stay

Our stay was very comfortable and quiet. The bed was extremely comfortable. However, there is need for updated the carpet throuhout the facility.
Friends_and_family Family
8/10
Excellent
25 Nov 2022
Frank

Comfortable and quiet with helpful staff

Was a very nice hotel. Clean with friendly staff. Breakfast wasn't the greatest.
Friends_and_family Family
8/10
Excellent
18 Nov 2022
Cynthia
We stay here all the time for business purposes. It's a little pricier but a much nicer property. Staff are friendly and always helpful.
Business
8/10
Excellent
16 Nov 2022
Cynthia
We stay here all the time for business purposes. It's a little pricier but a much nicer property. Staff are friendly and always helpful.
Business
10/10
Exceptional
14 Nov 2022
Jerome

Cool

Very Good
Partner
10/10
Exceptional
13 Nov 2022
Renee

Great Weekend Stay

Room was very clean, friendly staff, & convenient location.
Partner
8/10
Excellent
11 Nov 2022
Cynthia
We stay here all the time for business purposes. It's a little pricier but a much nicer property. Staff are friendly and always helpful.
Business
8/10
Excellent
04 Nov 2022
Cynthia
We stay here all the time for business. This property has much nicer rooms and breakfast than many of the other close by options. Staff is very business friendly.
Business
10/10
Exceptional
01 Nov 2022
Cynthia
This property has much nicer rooms and breakfast. Very business friendly.
Business
8/10
Excellent
08 Aug 2022
Donna
Pool needs upgraded. Other than that everything was fine. Staff very friendly.
Leisure Family_with_children
6/10
Pleasant
26 Jul 2022
Fawn
We had prepaid for an accessible room with a king bed. The first room we were given was not in any way handicap accessible. When we went back to the front desk to change rooms the person working the desk argued that it was accessible. He was alone working the desk and had to call a supervisor to give us a different room. It took almost an hour to get a new room. It did not have a king bed. The bathroom was dark, the tile floor was VERY slippery from the shower. The bed was VERY close to the wall. When we checked out I had to find the person working the desk— who was doing double duty by also preparing the breakfast buffet.
Leisure Partner
8/10
Excellent
12 Jul 2022
Edgar

Comfortable, Affordable & Convenient

This was a \"pit stop\" along our route while traveling and was very convenient to the interstate. The rooms were clean and quiet. Breakfast was minimal but enough to tide us over until our next stop. Staff was professional and friendly.
Partner
10/10
Exceptional
21 Jun 2022
Sherry
I love this place - stay here all the time - best beds ever!
10/10
Exceptional
14 Sep 2021
Michael

Lot of Bang for the Buc!

Hotel was nice, quiet, clean and the staff was friendly. Bed was exceptionally comfortable and the price was reasonable.
Business
4/10
Poor
02 Aug 2021
Verified traveler
Facilities are very limited as compare tocharging access of $140-$170 night is way beyond. No hot breakfast or milk were available. AC was not running good , limited TV channels. I would check other options before staying this hotel again.
Leisure Family
10/10
Exceptional
17 Jul 2021
Verified traveler
Nice and comfortable.
Leisure Family
10/10
Exceptional
09 Jul 2021
Verified traveler
Nice property. Friendly staff.
Business Family
10/10
Exceptional
04 Jul 2021
Verified traveler
Very clean! We miss the hot breakfast
Business Family
10/10
Exceptional
21 Jun 2021
Verified traveler
Nice
Leisure Self
6/10
Pleasant
20 Jun 2021
Brandon

Wouldn't Stay Again

It was pretty expensive for a pretty mediocre hotel. Paid $200 plus and the bathroom door wouldnt close. The shower smelled mildewy. Thankfully we were just there one night to wait out the tropical storm on our way back to Texas.
Friends_and_family Family
10/10
Exceptional
15 Jun 2021
Eddy

Awesome Hotel

Staff was very friendly and helpful. Have traveled quite a bit and this hotel was cleaner and nicer than many more expensive chain hotels I have stayed in. Pool and area around it was also nice. If I am ever in this area again I will definitely stay there again.
Friends_and_family Family
8/10
Excellent
25 May 2021
Verified traveler
The bed was really comfortable.
Business_and_leisure Self
8/10
Excellent
29 Mar 2021
Denise

Good for the price

Customer service was amazing. Very friendly. They called me beforehand to see at what time we were arriving and had everything ready to go when we arrived. This was great since we arrived late and tired. Beds were comfy as always. Hotel was a little run down but clean. And in reality that's what matters. Clean and comfy.
Friends_and_family Family
10/10
Exceptional
21 Mar 2021
Bonnie

Awesome experience

Our stay was very nice clean peaceful 37yh anniversary weekend!
Partner
6/10
Pleasant
05 Oct 2020
Kerry

Much better hotels in area for price

This hotel is overpriced. Suite was roomy but room was dirty. Tub didn’t drain.
Friends_and_family Family

Location & surroundings

Comfort Suites North Mobile
1200 Shelton Beach Road, Saraland, United States

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Comfort Suites North Mobile

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