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UNA HOTELS Hotel Residence Contessa Jolanda Milano

Milan · Italy

Via Gioacchino Murat, 21View location

8.0/10Excellent548 Reviews
Cleanliness8.4/108.4
Service8.0/108.0
Comfort8.2/108.2
Condition7.4/107.4
Location7.0/107.0
Neighborhood7.0/107.0
Value8.4/108.4
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About UNA HOTELS Hotel Residence Contessa Jolanda Milano

Located in a quiet neighbourhood in the northern part of Milan, this comfortable hotel is just a 5-minute walk from the Maciachini subway stop.

Guests travelling through the Linate and Malpensa Airports can use the shuttle service, while the convenient links to the public transport system makes moving around the area fast and easy. The residence is the perfect hub for anyone who is looking for a tranquil accommodation.

The sound-proofed apartments are equipped with all necessary comforts needed to guarantee a high-quality stay, including flat-screen TVs, spacious living areas and work desks. The fitness enthusiasts will have access to a modern gym where they can work the stress off and prepare for the busy day.

The breakfast is served on the 8th floor, which treats its guests to beautiful panoramic views over Milan. It is possible to add breakfast on site at € 13.

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With a stay at UNA Hotels Hotel & Residence Contessa Jolanda Milano, you'll be centrally located in Milan, a 5-minute drive from Corso Buenos Aires and 8 minutes from Piazza del Duomo.

This residence is 3.4 mi (5.4 km) from Cathedral of Milan and 3.2 mi (5.2 km) from Galleria Vittorio Emanuele II. Stay in one of 138 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Guests will receive an email with special check-in instructions LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 25 Pet max weight (per pet) in lb is 55 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • The property is professionally cleaned.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 015146-RTA-00347, IT015146A1XXRZP4HN
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
    • Pet fee: EUR 24 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 30.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

Nearby attractions

Humanitas San Pio X 0.7 km / 0.4 mi
Alcatraz Milano 1 km / 0.6 mi
Piazza Gae Aulenti 2 km / 1.2 mi
Niguarda Ca Granda Hospital 2 km / 1.3 mi
Corso Como 2.3 km / 1.4 mi
10 Corso Como 2.3 km / 1.4 mi
Piazza della Repubblica 2.6 km / 1.6 mi
Piazzale Loreto 2.7 km / 1.7 mi
Indro Montanelli Public Gardens 3 km / 1.9 mi
Piazza Lima 3 km / 1.9 mi
Corso Buenos Aires 3.1 km / 1.9 mi
Teatro degli Arcimboldi 3.1 km / 1.9 mi
Bovisa Politecnico University 3.3 km / 2 mi
Piazza Aspromonte 3.3 km / 2.1 mi
University of Milano-Bicocca 3.4 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2008
  • Total number of rooms: 138
  • Number of floors (main building): 9
  • Number of floors (annexe): 9
  • Double rooms: 92
  • Junior suites: 48
  • Suites: 4
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  • Diners Club
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Show 33 more facilities & services
  • Visa
  • Maestro
  • Visa Electrón
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Towels and bed linenExtra charge
  • Bar
  • Non-smoking area
  • Air conditioning in Restaurant
  • Business centre
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

AB

American Breakfast

This meal plan may be available depending on the selected room/rate.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE CLASSICDOUBLE SINGLE USE • CLASSIC • 1 Bedroom • 35 m²DUS.AS
    DOUBLE SINGLE USE CLASSICPhoto unavailable2 photos

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    DOUBLE SINGLE USE CLASSIC

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.AS

    Room amenities

    • Fridge
    • Wi-fi
    • Balcony
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Microwave
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchenette

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 1 Bedroom • 35 m²DBL.AS
    DOUBLE CLASSICPhoto unavailable2 photos

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    DOUBLE CLASSIC

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Room amenities

    • Direct dial telephone
    • Wi-fi
    • Balcony
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Microwave
    • Fridge
    • Kitchenette
    • TV
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CAPACITY 3APARTMENT • CAPACITY 3 • 1 Bedroom • 45 m²APT.C3
    APARTMENT CAPACITY 3Photo unavailable4 photos

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    APARTMENT CAPACITY 3

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.C3

    Room amenities

    • TV
    • Fridge
    • Microwave
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
    • Wi-fi
    • Kitchenette
    • Bathroom
    • Shower: 1
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 35 m²STU.ST
    STUDIO STANDARDPhoto unavailable3 photos

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    STUDIO STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Hairdryer
    • Balcony
    • Wi-fi
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Microwave
    • Fridge
    • Kitchenette
    • TV
    • Direct dial telephone
    • Bathroom

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CLASSICAPARTMENT • CLASSICAPT.AS

    Photos are not available for this room type.

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    APARTMENT CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CLASSICSTUDIO • CLASSICSTU.AS

    Photos are not available for this room type.

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    STUDIO CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS-2

    Photos are not available for this room type.

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BED • 1 Bedroom • 45 m²DBL.AS-DB
    DOUBLE CLASSIC DOUBLE BEDPhoto unavailable2 photos

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Sofa bed, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Room amenities

    • Microwave
    • Hairdryer
    • Bathroom
    • Wi-fi
    • Balcony
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Fridge
    • Kitchenette
    • TV
    • Direct dial telephone

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 45 m²DBT.SU
    Double or Twin SUPERIORPhoto unavailable2 photos

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    Double or Twin SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Room amenities

    • Microwave
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
    • Wi-fi
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Kitchenette
    • Fridge

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CLASSIC ONE BEDROOMAPARTMENT • CLASSIC ONE BEDROOMAPT.AS-B1

    Photos are not available for this room type.

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    APARTMENT CLASSIC ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CLASSIC ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.AS-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIOR • 1 Bedroom • 45 m²DUS.SU
    DOUBLE SINGLE USE SUPERIORPhoto unavailable3 photos

    UNA HOTELS Hotel Residence Contessa Jolanda Milano

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Room amenities

    • Kitchenette
    • Fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
    • Wi-fi
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Microwave

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about UNA HOTELS Hotel Residence Contessa Jolanda Milano

8.0
Excellent
548 Reviews
Cleanliness
8.4 /10
Service
8.0 /10
Comfort
8.2 /10
Condition
7.4 /10
Location
7.0 /10
Neighborhood
7.0 /10
Value
8.4 /10
Amenities
7.8 /10
100 reviews shown
6/10
Pleasant
09 Mar 2026
Elaine
Bathrooms need to be refurbished
Friends_and_family Family
10/10
Exceptional
08 Nov 2025
Adewale
Clean room, friendly staff. Gym must be cleaned
Leisure Self
6/10
Pleasant
03 Nov 2025
Alan
Dated but clean
Business
6/10
Pleasant
30 Sep 2025
Cam
Clean, spacious room but facility offer to dining option except breakfast buffet. Location near walking distance to M5 and M3 lines. Both are within 10 m8nutes walking distance. Closet restaurants Wis about 5 to minutes walk with plenty of dining options to choose.
Partner
8/10
Excellent
02 Sep 2025
Verified traveler

Decent hotel, good location

Lobby area was.very nice and modern, however the actual rooms really need updating. The room was clean but it felt like it hadnt been updated since the 90s.

Having said that the amenities were good and the kitchen facilities were useful. Location was ideal and within walking distance of the metro station and supermarket.
Friends_and_family Family
10/10
Exceptional
17 Aug 2025
Maria
Very nice hotel and the front desk was helpful and kind.
Leisure Family
8/10
Excellent
04 Jul 2025
Renata
The hotel facilities were clean, comfortable, large rooms contributing to a relaxing and enjoyable stay. Although we experienced a minor issue with the air conditioning at first, the front desk staff handled it promptly and professionally by relocating us to a new room, which we greatly appreciated.
I would especially like to thank Mrs. Maria Garvasio, the breakfast attendant, who truly made a lasting impression. She welcomed every guest with genuine warmth and a friendly smile, creating a pleasant and inviting atmosphere each morning. Her attention to detail, professionalism, and kind demeanor brought an extra level of care to the breakfast experience. It's clear that she takes great pride in her work, and it did not go unnoticed.

Exceptional service like hers greatly enhances the overall guest experience. Thank you, Mrs. Garvasio, and heartfelt thanks to the entire team!
Leisure Family
4/10
Poor
10 Jun 2025
Nathan
Smelled of stale smoke. AC did not work. Generally dated hotel.
Leisure Partner
8/10
Excellent
12 Oct 2024
Melissa Dawn
The property is a great place to stay for the price point, you can walk to the bus, tram or subway. The rooms themselves are a little dated but clean.
Business_and_leisure Family
10/10
Exceptional
04 Sep 2024
CHRISTY
Good hotel .Staff were very helpful
Leisure
10/10
Exceptional
03 Aug 2024
Ronak
Nearby all the supermarket 5 minute walk to Metro station
10/10
Exceptional
02 Aug 2024
Ronak
Overall much nicer compared to others
10/10
Exceptional
02 Aug 2024
Ronak
It seemed like you in your apartment. Staff is great. Walking distance to subway metro. Restaurants nearby. Supermarket nearby. Wifi poor in the rooms but great in hotel lobby. Will recommend to others.
Leisure Family
6/10
Pleasant
11 Jul 2024
Lillian
The hotel was fairly nice. The staff were excellent and very nice and helpful. The rooms were not very clean but also not incredibly dirty. Dust under all the furniture and in the corners and some stains in the couch but there were no bugs or anything like that. The kitchen was quite good and we used it often. The room was large and quite comfortable.
Business_and_leisure Partner
6/10
Pleasant
02 Jul 2024
Verified traveler
Hotel reception appears to be modern but the rooms are very outdated with old furniture and the old appliances which were causing issues to not operate effectively. Further, during breakfast, the staff were not at all friendly and started clearing the breakfast before time.
Friends_and_family Family
6/10
Pleasant
09 Apr 2024
Monica
Confortable beds, big room. Air conditioning did not work. Shower head clocked so bad water pressure
10/10
Exceptional
25 Nov 2023
Adil
The Hotel was very good and clean. Good breakfast.
Good location near the trams and underground systems.
Business_and_leisure Partner
6/10
Pleasant
21 Sep 2023
Milena
the staff were very nice and the room OK if a bit old fashioned. The shower, however, was awuful with just a trickle of water coming out (and not very warm)
Leisure Self
10/10
Exceptional
18 Aug 2023
Regina
Large and comfortable suite - unfortunately dated and in decline.
Leisure Family
8/10
Excellent
13 Jul 2023
Amber
Friendly staff and clean-ish rooms. Some of the things such as the shower head needed a deeper clean. Air con could be slightly stronger but the room was overall nice and cool. The rooms are dated but everything was still functional and clean. One major thing we needed was outdoor furniture for the balcony so we can enjoy the weather outside
Leisure Partner
4/10
Poor
13 Mar 2023
Nisha

Okish room

We stayed for two nights and unfortunately the room given had broken curtain, which when mentioned was fixed, shower only having dripping water, not enough towels, blocking of water in the tub. Hairdryer not working, machine was making loud noise and no air coming from it. At any point after informing the reception no mention of room change or anything. I would like part of the money as basic needs where not met
Friends_and_family Friends
10/10
Exceptional
07 Sep 2022
Yvette

Definitely a good place for the price

It was an overall pleasant stay in this hotel. Not far from the nearest metro to the centre, friendly staff and great facilities. Rooms could use an update in terms of the decor, the air con was not working properly and the phone was pretty useless when trying to contact reception (either that or they dudnt answer)....but all and all, thoroughly enjoyed my stay
Friends_and_family Family
10/10
Exceptional
07 Aug 2022
Cynthia
The property itself is nice and clean. However the air conditioning in our bedroom wasn't working and it was so hot that day. But we ask the receptionist downstairs and ask if we can transfer to a different room. And they were very helpful without hesitant. The room is spacious and nicely decorated. We had small kitchen but no kettle which is quite important for me. Breakfast was nice specially the croissants❤ The grocery shop is about 7- 10 mins walk and same as metro station. I would recommend this hotel...
Leisure Family
10/10
Exceptional
25 Jul 2022
MANSOUR
The reception lobby was great. Room was huge infact it was a suite with bedroom, kitchen, bathroom and leaving room. in addition with a balcony. The was real 4 stars Hotel.
I will book it again and agin if I come back Milan. Thank you
Leisure Family
10/10
Exceptional
10 Jul 2022
REZA
Nice room,silant,near metro station , big room,equipment for cooking, kitchen.wide tras.
Leisure Family_with_children
10/10
Exceptional
27 Mar 2022
Areeya
Staff are awesome
Leisure Friends
8/10
Excellent
16 Jan 2022
Nadeem
Overall hotel is good, little difficult to find as there is no board outside.
Business
8/10
Excellent
30 Nov 2021
Verified traveler

Clean & Friendly

Clean, friendly hotel. It's a little dated without a bar but a nice hotel if you just want somewhere to stay whilst exploring the city. Easy access and good links to metro lines into the centre.
Partner
10/10
Exceptional
09 Sep 2021
Marina

4 day stay for 2 people

Our stay was very good. We stayed in the studio room. The room was spacious and clean. They provided what we asked for and was no in the room and reception staff very friendly. Location easy access to underground station and number of places to eat available in close proximity. Will choose to stay again.
Friends_and_family Family
10/10
Exceptional
13 Dec 2019
Verified traveler
Everything was very good! The only problem the mattress very uncomfortable!
Leisure Partner
6/10
Pleasant
03 Oct 2019
Ovidiu Razvan

expecting more from a 4 stars hotel

location: not far from city center if you take the metro

comfort: average , nothing surprisingly; the bathroom was spacious, but the sound that was triggered when you started using the shower was too dubious and the first reaction was to stop it. Then it seemed to be a part of the water installation. You had a Skrillex concert while you were showering.

cleanliness: our room was cleaned only once in 4 days , it was a first; maybe it's hotel's policy or they didn't have enough personnel , who knows

Reception employees were kind and helpful.

it was the first 4 star hotel without a bar/restaurant I've seen.But they have a vending machine with overrated prices of course. The coca-cola bottle is only 5 or 6 times more expensive than the standard price. I know they are trying to earn some money, but they should open a bar to be more successful.

The Wi-Fi signal was extremely weak. You could stay on wireless for about 2-3 minutes and then you'll get back to your mobile data.

The TV is almost pointless as most of the TV channels were with low signal. The actual TVs need replacement.

the light switches are so old, that their color turned from white to yellow-ish.

Lobby space was quite nice and quiet.

As the room has been cleaned only once in 4 days, of course no one came to add/replace shower gel or shampoo so you need to use your own.

For a 4 star rated hotel, there are a lot of things to improve.
Partner
10/10
Exceptional
28 Sep 2019
Carl
It was totally perfect. A short walk to transit to everywhere in and about Milan. Highly recommend the hotel breakfast.
Leisure Partner
6/10
Pleasant
22 Sep 2019
Verified traveler
It is really far by foot to the main sights and centre but you can go by subway. 2 euros. Breakfast was fine. Shutters available in the room and a balcony. Gym - basic. Free water in gym. 2 bottles of water provided and toiletries but no info sheet in room. When we asked for things at reception sometimes they were available but you have to ask!! We had to ask for a kettle and cups and no tea, coffee or milk provided in room. Italian tv with only cnn news in english. Wifi was good. Lift etc good. Lidl very nearby if you want to shop - our room had microwave and grill nut no equipment or cutlery!!
Leisure Partner
10/10
Exceptional
16 Sep 2019
Snigdha

great customer service, easy and efficient

Customer service was great
Partner
8/10
Excellent
05 May 2019
Verified traveler

Well located and friendly staff.

Easy to access from the airport. Well
Located. About 15 min train ride from Duomo di Milano and other tourist attractions.
10/10
Exceptional
24 Apr 2019
Verified traveler

Grear stay

Todo excelente, cuando regrese a Milan vuelvo a este hotel sin pensarlo dos veces
Friends
10/10
Exceptional
06 Nov 2018
caroline

A Lovely Hotel, recommendable.

The exterior of the hotel is not great, and neither is the view, but the interior was lovely.
Our room was like a small comfortable apartment, with fridge, freezer and hob.
The staff were helpful and pleasant and polite.
It’s out of the centre but very near the metro station, and has plenty of cafes and shops nearby.
Partner
4/10
Poor
19 Jun 2018
Neil
Basic hotel. Definitely not 4 star. There is no bar or restaurant. Basic buffet service and vending machines. A little far out.
8/10
Excellent
18 Jun 2018
Katie

Great value on outskirts of city

Great value, 45 mins walk from cathedral, great gym, unfortunately air con not working. Spacious room at 62 a night, no complaints at all.
Friends
10/10
Exceptional
08 Jun 2018
Verified traveler
Transportation not close
8/10
Excellent
01 Jun 2018
Verified traveler
Payd for everything in advance at chekout time i got charged an extra hotelfeeof 30 ur0 i belive that ishoul be reinbursed
4/10
Poor
19 May 2018
Verified traveler
Hotel staff were friendly but hotel is outdated and needs a revamp. Was disappointed that there were no hot drink making facilities . The TV wasn’t working and water wasn’t replaced.
10/10
Exceptional
20 Jan 2018
Benedetto

comfort and convenience

It was really an amazing stay. Great hotel. Good service. Very comfortable.
6/10
Pleasant
07 Dec 2017
Joanne

Good hotel but no restaurants in the neighbourhood

Hotel staff were very helpful in directing us to the metro and to the restaurant district. The hotel is close to the metro and a quick trip to places of interest. But there's not much around the hotel itself.
10/10
Exceptional
29 Nov 2017
Verified traveler

Nice and quiet hotel

We enjoy stay is easy to go to the center the city and very quiet!
2/10
Poor
23 Oct 2017
Verified traveler

Unpleasant experiance

On arrival there were building works taking place around the front of the hotel (could hear throughout the hotel). Staff were reasonably pleasant. Location was good. Found what looked like blood on the duvet, reported it and not even an apology just what room was it. 15 minutes later some people came up and collected the duvet and had to wait to receive a new one. My girlfriend had a bath which grazed all her back when she tried to sit into it. The room seemed to be 50 years out of date. Beds were separate and were like sleeping on a concrete block. Walls were really thin as we could hear the couple next door argue everyday. 1 set on cutlery even though two of us stayed there. If we needed to iron anything we had to go to the 8th floor. The room wasn't cleaned on the final day (21st Oct) and water was never refilled. The only night I had my top off I had lots of bites all over my back. When we checked out didn't get asked about our stay, didn't even get a `ciao` as we left.
4/10
Poor
22 Sep 2017
joho

not such a bargain

appeared to be a bargain - but hotel on a noisy main road, building work being carried on outside, took forever to check in. wall paper stained and ripped, grouting in bathroom discoloured and mouldy and we got bitten by something living in the bed.
8/10
Excellent
13 Sep 2017
Verified traveler
is good hotel , 5 min from the coty centre
friendly staff
10/10
Exceptional
06 Jun 2017
Bernadette

Fantastic Hotel

Big room, staff very friendly and helpful.
Partner
10/10
Exceptional
18 Feb 2017
John

Overnight

Overnight business stop
8/10
Excellent
30 Jan 2017
Kate

Cold in Milan

The hotel is nice and the staff are lovely. However the room was freezing cold :-(
6/10
Pleasant
10 Sep 2016
Jacob

3 night stay

Toilet was very nice, the walls in the hallway looked as if they hadn't seen a touch of paint in years, the beds were also very hard.
Partner
8/10
Excellent
22 Jul 2016
adrian

What you expect in a four star hotel is here

An apartment hotel that is close to metro and very comfortable to stay
6/10
Pleasant
21 Mar 2016
Virendra

average

was okay....just average, one day no hot water and another day no ac was working
10/10
Exceptional
02 Oct 2015
Andrzej
Big specious rooms, close to metro station. Good breakfast.
Family
10/10
Exceptional
26 Sep 2015
Larisa

Nice place to stay

Good hotel at good calm location, friendly staff and easy to find. We did arrive at 10 am from New York and room was not ready for this time but we got key in 20 min waiting in lobby. Room was big with nice view, big bathroom and even small kitchen. Bad news - for Wi-Fi you have to pay. Breakfast at 8 floor was very good, don't be late to have nice selection of everything. 10 min to walk to Marche metro stop. Small restaurant across the street and one block right was excellent and only 10 euro, 3 blocks more and there is Pizzeria. There is big free parking if you have car.
Partner
2/10
Poor
25 Sep 2015
Verified traveler

Dissapointing

Dirtiest bathroom I have ever come across in a hotel. Had to request a change which was facilitated, however the new room was only slightly better. Internet was expensive and was painfully slow. TV broken. Oldfashioned and worn interior. Also, room size was smaller than indicated. Not acceptable.
8/10
Excellent
14 Sep 2015
THEODOROS
Nice hotel! The room was big and comfortable. One point that needs improvement is the service (we asked to change from a twin room to a double bed if possible and while the reception told us they will do it, it never happened). Also, the breakfast buffet was a bit poor (we were expecting more from a 4* hotel). The area is quiet and the Metro is 5-10 mins away on foot. In general, we were satisfied from our stay but there is certainly room for improvement.
Partner
4/10
Poor
12 Sep 2015
Michael

not 4 stars

it took 40 minutes to check in. the receptionist said its because we booked on line. they have a tourist tax. it was 30 euros for 2 people for 3 nights. rip off. hotel was an hour walk from the city. wifi was 6 euros for 1 day. not fair. breakfast was average. the eggs smelt rotten. not joking. it litterally stunk. there is definitely better places to stay in milan.
Partner
8/10
Excellent
10 Sep 2015
Kathryn
Wifi wasn't good even though we had to pay 6 euros each, but otherwise the hotel met all requirements.
8/10
Excellent
10 Aug 2015
martin

Good location but needs facilities improvements

i stayed twice on this trip, both times the Internet situation was unreliable and they seemed powerless to correct it. In addition, they block my cell usage within the room,thus I had to go outside to make a call. I must say one front desk employee, Omar, was fantastic. He could answer any questions posed to him and made my stay easier.
8/10
Excellent
31 Jul 2015
martin

good location poor connectivity

hotel was located within walking distance to a metro stop, close to a nice supermarket; staff was helpful and friendly; the Internet was horrible; they had a small business center, both computers were down and they made no effort to get them repaired; I paid for Internet connection, less than half the time it worked
10/10
Exceptional
16 Jul 2015
Verified traveler
Friendly staff, nice and clean hotel, good breakfast, a short 15-min. walk to subway and/or train stations and stores.
10/10
Exceptional
12 Jul 2015
Eric

Nice hotel, friendly service.

Big room, calm and clean. Friendly service, good location next to public transportation. Free parking on Week End.
Partner
8/10
Excellent
03 Jul 2015
Verified traveler

Border with Milan Downtown

My husband and I stayed here for some days. Buffet breakfast is good for European standards, easy access to Metro with a bus stop nearby. Elevators have a very bad small as they have carpets that seem that they never clean them. I had to stop breathing everytime I took them.
Partner
8/10
Excellent
24 Jun 2015
Chun Man

Atahotel Contessa Jolanda

Hotel location is a bit far from city centre but still can be reached by metro. Hotel rooms are designed for apartment and are large and comfortable.
Partner
8/10
Excellent
12 Jun 2015
Maureen

good value in a city

Very close to the Marche metro stop, with some good restaurants not too far away (the restaurant across the street was excellent and affordable). We didn't have a car, so metro access to the Expo and downtown sights was important for us. Breakfast had some hot food as well as the usual items. Staff were always helpful and spoke English. An affordable place with large room and good location in such a big city.
Partner
6/10
Pleasant
31 May 2015
Verified traveler

One night stay hotel

The people at the reception were really friendly.. the rooms are OK not more or less.. the smell in the room was horrible, probably from cleaning liquids. But the room was not that clean itself.. the breakfast buffet had some variety but the quality is below average. It's a price worthy hotel for a one night stay.. wouldn't have been there for more than one night.
Partner
10/10
Exceptional
23 May 2015
MOHAMED

good hotel with lower price

Good hotel clean and nice
Family
8/10
Excellent
29 Mar 2015
Tracey

Good value for money

Good location with car park. Local Metro provided direct, easy access to the centre of the city. Common areas were a bit tired, but the room was very large with a balcony, and was comfortable and well appointed. I would book again.
Partner
10/10
Exceptional
06 Mar 2015
Yingri

Nice place to stay

Free parking, great location, good service
Family
6/10
Pleasant
03 Mar 2015
Verified traveler

Disappointing to be charge for internet

I was very shocked that the hotel charges for internet connection when in Milan you can get free WiFi even on the streets.
Very nice staff but the hotel management should review this rule. Also the breakfast was a bit disappoint, first hotel I stay in Italy that provide a very limited choice of breakfast in a very small room in proportion to the size of the hotel.
8/10
Excellent
25 Sep 2014
Verified traveler

Great location

The hotel is a good 5-10 min walk away from the metro if you cut through through the park. There are also some restaurant around the hotel where you can pick up food to go. It's a decent stay.
Family
8/10
Excellent
16 Sep 2014
Verified traveler

Nice Hotel not too far from the City Centre

Reasonable price, not too far from the City and only a few minutes walk to a Metro station
6/10
Pleasant
19 Jun 2014
AY

Not a 4 star hotel!

Staff were friendly but not enough of them. Condition of hotel and it's service would make it a 3 star hotel.
Partner
2/10
Poor
18 Apr 2014
Phil

Bad service

Front desk staff is neither friendly nor helpful. It is in a poorly maintained neighborhood far from everything.
8/10
Excellent
31 Jan 2014
Wellsy

Good for the money

Stayed in this hotel for business. It's well outside the tourist area of Milan and the area it's in is high-rise residential. However, it's a well priced hotel, the breakfast (which was included) was great - there was even a nice barrista on hand to froth up a cappuccino at no extra cost - and the room was generously sized. TV channels were rubbish. The thing that I'd take issue with is the cost of wi-fi, which is ridiculously expensive. Even though it's an expensable charge, I chose not to use it at all. Wake up - it should be free! Other than that, it's a short walk to the Metro which'll get you to Duomo in less than 15 mins for 2 euros. If you want to eat locally, the restaurant directly opposite provides a good standard of classic Italian dishes at very reasonable rates - a nice, busy, local eatery. Overall, very happy.
6/10
Pleasant
30 Jun 2013
Verified traveler

Decent hotel with free parking

Good hotel with large rooms / kitchenettes, however lacking some of the service standards of a proclaimed 4-star hotel... only one person at the reception at any given time so there is often a long wait to speak to someone. Actually only one staff on duty in total it seemed, as there was no bell staff or concierge in staff. Also poor air conditioning. Free parking and close enough to attractions though make it good for driving visitors.
8/10
Excellent
15 Mar 2013
Verified traveler

It was 'fine'

Perfect for what we needed... although no shower door meant water all over the floor - plus when the thermostat is on 30 degrees when you walk into your room - you have to ask why!! Breakfast basic but fine. Staff very helpful. Just right for what we needed and reasonable value.
8/10
Excellent
11 Mar 2013
Munni

Good Hotel!!!

Although this is classfied as a 4* its more like a 3*.
The staff are helpful & friendly. The breakfast buffet is very basic.
Its in a convenient location you are about 5mins walk from the metro - you can cut through the open park during the day but not advisable in the evenings.
8/10
Excellent
08 Mar 2013
Verified traveler

5 days in milan

very good location, close to the metro. Very good breakfast, helpful staff.
8/10
Excellent
15 Jan 2013
Phaisit

Great value

comfortable rooms with private shower/toilet. affordable. withing the central zone for Munich public transport, and right next door to trains and metro.
Family
8/10
Excellent
03 Jan 2013
Xin
nice breakfast. The room comes with a small kitchen. Very convenient.
4/10
Poor
18 Sep 2012
ray

what a joke

not anything like the reviews i read , the hotel was very basic and not to mention how terrible the breakfast was , i had read that the restaurant beda steak house down the road as nice , well i was ripped off and the service was a joke , o well- we live and learn ,still milan is brilliant but look else were for hotels
6/10
Pleasant
06 Sep 2012
Jadisa

Adequate for short business stays

1 of our rooms was not ready even tho we arrived 24 hours late, we had to wait before we could unpack. There is a fair bit of building work still going on in the hotel and we were told that as a result the air conditioning wasnt working effectively. The suite that I shared with my 12 year old n 5 months kids was unbearably uncomfortable during the night n we were sweating like pigs as the AC in there was very noisy and blew out hot air!d We had to sleep with the balcony windows and doors open and I worried about the security as we had two workmen access the same balcony from the adjoining room the next day and calmly started working whilst I was in the room with the kids! It took 2 nights of complaining and requesting before we were finally moved to another room, the ac in this one was just as noisy, and not that effective but much better than the sauna we had before. The staff especially at night were very helpful and approachable and gave us all the info we needed ad tourists. Breasfast was mostly continental style with scrambled eggs and cocktail style sausages as the only hot option.
4/10
Poor
02 Jul 2012
val

por drscription

Hotel in poor condition no coffee making facilities in roomhotel described incorrectly ad 4 system which I do not believe was correct
6/10
Pleasant
09 Jun 2012
Dee

Not somewhere I would go again

On the website, the hotel looked very nice! Being rated 4 stars I was very disappointed when we arrived! The hotel from the outside looked very poor and it was more of a construction site! The surrounding area of the hotel felt like we were in the projects, not in italy on a city break! We were very disappointed! Our view from the hotel room were tower blocks and graffitied walls! Not a nice view at all! Not much to do in the area so and we had to find the city centre via subway or taking a taxi! The hotel staff were very nice and helpful, the room was a mini apartment and was cosy! The gym they advertised was basic and not a very welcoming environment so we did not use it in the end! There was no swimming pool as we had expected! We were entitled to bed and breakfast but only had it once as it was not to our taste! We made the most of our experience but we would not go back!
8/10
Excellent
16 May 2012
Anna

Stay in May

I have stayed in the hotel for 2 nights. We were allocated in a room on 8 floor with air conditioning not working at all. After spoke to one of reception very friendly and helpful Marius we were changed to a very nice room with a spacious living room and seperate bedroom with balcony. Bed very comfy, plenty of space, walking wardrobe. Hotel doesnt look nice from outside and area isnt nice as well but good location, 5 minutes walking distance to Metro and bus stops. Breakfast was ok, selection of pastries, jams, cereals, scrambled eggs, ham and cheese. Shame about wifi very expensive for 24 hours 17 euro. If you are looking for a hotel with good money value and you are not very demanding customer you can book it.
6/10
Pleasant
24 Apr 2012
Verified traveler

fair trip

the worst thing was internet!
it was not free, 17€/day, we are in 2012 ??
6/10
Pleasant
27 Mar 2012
Khal

good

Hotel accomodation was done, but the location is very difficult to find and not a very good area, outside you see drug dealers and acoholic people roaming around and could be dangerious after night,

The overall Hotel staff is excellent, breakfast is good, and room very clean & quiet
Partner
10/10
Exceptional
17 Feb 2012
Verified traveler

Atahotel Contessa Jolanda milan

A superb hotel, With good transport links ie Metro, Trams, and Bus
6/10
Pleasant
28 Jan 2012
Derek

Tidy, clean and comfortable.

This is a clean comfortable hotel. The staff and the service was very good. It's decoration is dated and it lacks modern touches. It's out of town so you need to be prepared to use public transport or pay for taxi's that are expensive.
8/10
Excellent
05 Jan 2012
Verified traveler

Good hotel, a little hard to find.

Great staff and they let us check in at 9 AM. The only downside was that the directions were not great and we had to have a friendly old man show us where the hotel was.
6/10
Pleasant
21 Dec 2011
Daryl

Atahotel Contessa Jolanda

Reasonably good hotel. Recommended if you are on an inflexible budget.
8/10
Excellent
26 Sep 2011
Chevy

Nice hotel, 10 mins walk from transit

The hotel service is great. 4 start hotel at 3 star prices. Spacious room equiped with TV, fridge and stove (even!).
Location is a bit of an issue, unless you drive or don't mind walking to the nearest streetcar stop or the subway, which is about 10-15 mins walk from the hotel.
8/10
Excellent
20 Sep 2011
Emil

Good for a short and long stay hotel.

Hotel Contessa Jolanda is old one but it obviously have been renovated recently. Rooms are spacious enough and they well-appointed (including fridge and microwave). It is situated at good residential district near to Miachachini Metro station - just 10 minutes walk distance. We had only two minor problems - one oft the taps in bathroom was not worked properly and air condition was too noisy. Maybe maintenance staff should work harder.
6/10
Pleasant
20 Sep 2011
m

the airconditioning is the only problem

the airconditioning is very poor in this hotel the rooms we had were all the same, the receptionist was very nice and offered another room which was better but still the rooms are fairly warm.
the hotel is nearby the metro station, yet not in the best area of milan
8/10
Excellent
18 Aug 2011
gianfranco

Great Hotel for the price

Good Hotel with an excelent restaurant across the street.
Breakfast very basic
Partner
8/10
Excellent
15 Jul 2011
Marie

10 minute walk to metro

Great hotel. Large room and large bed! close to train, Missed out on the breakfast due to our flight time. About 60 km by car to Milapensa airport.
Family
4/10
Poor
14 Jul 2011
B

Nice hotel and lovely staff

The hotel reception area is very nice. The staff are really helpful and provided an excellent customer service. There was a problem with the air conditioning system, which meant that we had towels on the floor for the duration of our stay - soaking up the water which dripped from the ceiling. Had to dodge the drips to get into the bathroom. We were offered a different room, but at the same time told that the problem was throughout the hotel. The neighbourhood was made up of lots of shops which mostly appeared to be shut and wasnt dis-similar to the american projects as they are shown on tv. There was nothing to do in the area at all... The hotel is located about half a mile from the metro station which is really good and the metro system was fantastic. For a business trip this hotel is probably ok, but for leisure (esp. if you want to stay local and have a drink etc on an evening) then its not the best.

Location & surroundings

UNA HOTELS Hotel Residence Contessa Jolanda Milano
Via Gioacchino Murat, 21, Milano, Italy

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UNA HOTELS Hotel Residence Contessa Jolanda Milano

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