Homewood Suites By Hilton Dallas

10/10

Exceptional

04 Apr 2026

Daysy

Breakfast was pretty good every morning of my stay. The room is outdated especially when compared to the surrounding hotels but still spacious and comfortable. Over all a good hotel to stay at.

Self

8/10

Excellent

31 Mar 2026

Shayna Rae

The overall experience and stay was good for the price.

Family_with_children

10/10

Exceptional

31 Mar 2026

Ernest

Excellent breakfast as well as staff and rooms

Partner

8/10

Excellent

30 Mar 2026

Wendy

Hotel is convenient to shopping and highway. Close to family. Plenty of parking.

Friends_and_family Family

4/10

Poor

29 Mar 2026

Reina

Dead roaches under cabine in bathroom, too bad we can’t upload pictures, someone smoking marijuana next door so it smelled a lot, even though it was a non smoking area, we stayed in Building D room 332. There was a bad smell in breakfast area. Not happy at all and I don’t leave any reviews unless the stay was above our expectations or it was a bad experience. This was a bad experience. It was quiet though, I guess that was the only good thing.

Family_with_children

10/10

Exceptional

29 Mar 2026

Irene

Everyone was so unbelievably nice and helpful. Very clean rooms and superb service

Partner

8/10

Excellent

28 Mar 2026

Oluyinka

Nice.

8/10

Excellent

23 Mar 2026

Jose

the property was close to lots of restaurants and shopping centers

2/10

Poor

22 Mar 2026

Matthew

So we only got 1 towel and had to fight for 2 more on our 4 day stay with 5 people. The hallway wall to our room was all tore out no sheet rock and all the wall paper in our room was water damaged and falli g down, we didnt get any room cleaning service it was weird

6/10

Pleasant

17 Mar 2026

Andrew

Hallways kind of have a smell and needs some updates

10/10

Exceptional

15 Mar 2026

Gabriela

There were plenty of shops nearby and walkable food places nearby. The staff was amazing and the suite had a kitchen with everything you’d need for a stay. 10/10. Definitely would recommend! Will be staying again next time we come down.

Family_with_children

10/10

Exceptional

15 Mar 2026

Serhii

We had a great stay. The breakfast was excellent — everything was fresh and there was a good variety of options. The hotel is absolutely pet-friendly, which made traveling with our dog very easy and comfortable. The room was clean and well maintained, the staff was friendly and helpful, and the overall atmosphere was quiet and relaxing. We would definitely stay here again.

Pet

2/10

Poor

09 Mar 2026

Aniya

rooms dirty, bed sheets and blankets had multiple stains on it. rooms smell stale and stink. floors are stained.

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

FELITA

Fitness Center: 1. the water dispenser did not work. 2. the towels were not replenished.

Hallways: there was a certain odor throughout the entire hotel that was not pleasing at all.

Shower: the shower worked fine, but the tiles had cracks, looked like it was a band aid.

Overall, it was okay, but I don't think the price was worth it. I was charged over $90 than what was quoted via Expedia.

Partner

8/10

Excellent

09 Mar 2026

Jaclyn

Hotel overall was decent for the price. Front desk staff wasn't polite checking in or out, lots of funny smells in each different area of the hotel, rust in the bathtub, pool was only 1/3 full and had nasty stuff floating. The room itself was good enough.

Family_with_children

8/10

Excellent

08 Mar 2026

Jennifer

Everything the staff was so nice.

6/10

Pleasant

07 Mar 2026

Angela

Pool and hot tub were not open. The comforter on the bed had a huge gross stain on it and the room smelled like it had been smoked in. I wasn’t super impressed with the room or use of amenities. However, the staff was friendly and welcoming.

Self

6/10

Pleasant

01 Mar 2026

Charles

The room was in okay condition. The wallpaper was peeling in areas and the room had a moist smell to it, along with strong chemical smells in the room and hallways. Overall cleanliness was fair nothing out of the ordinary, did wish we received fresh linens more than the first night. We had to ask every night for new towels for the next morning.

Business Friends

10/10

Exceptional

22 Feb 2026

Idell

The staff christian Andres and luis and cleaning was great.

Self

10/10

Exceptional

17 Feb 2026

Pei Chen

Very good experience

8/10

Excellent

15 Feb 2026

CHRISTOPHER

Overall good experiance.

Friends_and_family Family

2/10

Poor

15 Feb 2026

Danielle

Our towels had bodily fluid on it blood or whatever it was and the beds are terribly hard feel like your laying on concrete I ended my reservation early and just went home my back neck and stomach is now hurting due to that hard bed

6/10

Pleasant

09 Feb 2026

LAURA

Room was okay just some things I did not like.

Leisure Partner

8/10

Excellent

01 Feb 2026

James

Price and breakfast was great. Conveniently located.

6/10

Pleasant

09 Jan 2026

Abhinav

Room was ok, no service when requested and breakfast wasnt that great

Business_and_leisure Family_with_children

8/10

Excellent

06 Jan 2026

Yagna

Clean room. Staff were courteous. Breakfast was not bad at all.

Business Self

10/10

Exceptional

26 Dec 2025

Teresa

delicious free breakfast and coffee every morning. Great staff

Self

8/10

Excellent

22 Dec 2025

James

Oatmeal was very watery. Limited varieties of pastries. Bagels were not always fresh

Partner

8/10

Excellent

03 Dec 2025

Taryn

Good breakfast. Checkout at noon was nice. Room wasn't the cleanest, but it worked out just fine for one night.

8/10

Excellent

29 Nov 2025

Christina

I like that this hotel has rooms with 2 bedrooms.

Leisure Family

8/10

Excellent

17 Nov 2025

Linda

Room was clean.
Staff was friendly
Kitchen area was really small, not much room for you to get around other customers. Food wasnt tasteful.

Friends_and_family Family

8/10

Excellent

01 Nov 2025

Christopher

There were drawers that would not shut in the clothing chest of king bed room. The phones did not work and I needed to use my cell phone to call front desk. The first week of stay room services did not show them slowly became more consistent until they checked on room daily. I once told the front desk the room needed cleaning and phones didn't work. I was told it would be taken care of, but wasn't. I should have been more persistent to see that things were taken care of

4/10

Poor

24 Oct 2025

Jessica

Limited staff, noisy area, No Clean Bath Towels to Shower. Was Moved due to toilet issues to another room. Carpets need to be removed felt dirty.

Leisure Family

2/10

Poor

22 Oct 2025

King

When I entered the room, I saw stains on the bed sheets.

Friends_and_family Family

2/10

Poor

22 Oct 2025

Chastity

The room was fine, until the evening, many roaches came out :(

They were behind the couch, under the stove, and in the bedroom behind the nightstand.

Other than that everyone was friendly and things were clean.

Business

4/10

Poor

21 Oct 2025

Carmel

The staff slacked big time. I was traveling with small kids that wet the bed and I requested a bed change and fresh towels early that morning. I came back 13 hours later to find my room in the same conditions i left it. I was very disappointed in the lack of services. The next day i requested a shower chair and never was given one.

Leisure Family_with_children

10/10

Exceptional

20 Oct 2025

Keith

We were very impressed with everything about our stay. We arrived earlier than expected and the desk clerk allowed us to check in early, as a room was available. We were overwhelmed with the room, not expecting as much for the price. Spotlessly clean, large with nice appoinments. Bed was wonderful. Full kitchen with \"normal\" fridge, not a mini. I couldn't find anything to complain about. Breakfast was great, good choices, all seemed fresh and tasty. The hotel itself had a fresh smell, rooms, halls, elevator, lobby, everything. The grounds were clean and well kept. We actually stayed an extra night because it was so nice and relaxing.

Leisure Partner

6/10

Pleasant

19 Oct 2025

Heather

Shower rod was broken which led to water getting all over the place. Breakfast was absolutely disgusting better off going to get something somewhere else. Half of the staff didn’t speak English so the lack of communication was definitely a problem.

Friends_and_family Family

2/10

Poor

19 Oct 2025

Alecia

We were promised a crib for our baby, and told upon arrival at 11pm that they don’t even have any cribs. The breakfast host was super rude, loud and inattentive. Our AC went out for 2 days and took 3 calls to get fixed, the trash cans are overflowing everywhere inside and out and there were big nasty bugs in the kitchen crawling in and out behind the counter.

Friends_and_family Family

4/10

Poor

12 Oct 2025

elizabeth

The main hallways are musty and humid. The rooms are similar. The AC does not help reduce the humidity in the rooms. The AC control doesn’t allow for the fan to be on to help drop the humidity. Hard to get comfortable while sleeping when damp. Front staff was kind.

Family_with_children

10/10

Exceptional

01 Oct 2025

felecia

Nice

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

Catherine

Nice stay but the pool was dirty

Friends_and_family Family

6/10

Pleasant

03 Aug 2025

Trami

The kitchen is quite dated and doesn’t match what was shown in the website photos. The shower pressure is very weak, which made it difficult to enjoy. Also, we requested towels but they were not provided as expected. Overall, the stay did not meet the expectations set by the listing.

6/10

Pleasant

20 Jul 2025

Emily

It was well maintained and well lit. The pool did not seem like it had been cleaned in months. Besides that, the property was very nice.

Family

2/10

Poor

22 Jun 2025

Katia

Dirty and smelly !

Business Self

8/10

Excellent

22 Jun 2025

Stephanie

Very nice facility with pleasant staff. Breakfast choices were limited and the pool/hot tub was dirty.

10/10

Exceptional

10 Jun 2025

Charity

My favorite place to stay

10/10

Exceptional

08 Jun 2025

Skotchkierria

Room was spacious and clean. Front desk clerk was nice we didn’t have any issues during our stay. Will definitely stay again when we come back to visit.

Leisure Family_with_children

8/10

Excellent

26 May 2025

sharon

Clean but dated and needed some small repairs and upgrades

10/10

Exceptional

22 May 2025

Milagros

Unexpected Surprise!

An unexpected happy hour took place and it was amazing. The team who prepared the snack table and drinks were so kind, professional and courteous. My colleague an I were able to watch the basketball game while sipping on a glass of wine and enjoying the appetizers! Then breakfast was great, clean, flavorful and hot. Thank you!!!!!!!!!!!!

Business

10/10

Exceptional

21 May 2025

Bob

Good location, clean, and well-appointed breakfast. Kids enjoyed the pool and activity area

Friends_and_family Family

2/10

Poor

06 May 2025

Terry

Place is full of roaches, I checked out after 2 minutes. Pictures are available if needed

4/10

Poor

03 Apr 2025

Chris

mold 2 of 3 rms, roaches, smelld lk smth died in rm, no utensls/dishs 1 rm, cbnt no liner, only frnt dsk spoke Eng, Mgr ghosted me 5 days, fd horrible daily (spicy beef, undercooked sausage, potatoes, oatmeal, beet juice, dry tortillas, watery eggs).
Nt 1: rm 107, STANK, expected whole 1st flr tb da same, didn't complain. Moldy tub and soap holder.

Nt 2: 3 Firetrucks in window half hr, Midnight evacuated, power cut, hotel wing flooded, fire on 3rd floor FIRE ALARM DIDN'T SOUND! Slept in car 3 hrs b4 got moved. Rm only 1 bed for 6 people! couch cushions from 107 & 112 for kids. Clerk WATCHED me struggle to carry everything!

D 2: Mgr, Danny, said stay in 107 or 112 for 1 more night a, move us on day 3. No way were we going back into 107. He said he would talk to me about a discount!

Day 3: Moved our stuff into 107 and everything into 308 that night. 308 OK until I saw a ROACH nt 6. ALL the lights were on and roach walking around. YUCK!!!!

also mold in 308 bathroom

ducks daily swim in the pool

Business_and_leisure Family_with_children

8/10

Excellent

26 Mar 2025

John

Very nice hotel in the past

Overall the hotel wasn't bad. The beds were pretty comfortable and the breakfast was pretty good. The only things that I noticed were the trash cans in the hallway of my floor were overflowing with trash when I got there on Saturday and the same trash was still there when I left on Monday. Also, the carpets in the hall are very faded and dirty and gave off a musty smell. There was trash like receipts and clothing tags that were on the hall floor that were not touched all weekend long. It looks like it was a really nice hotel at one time, but it seems to be falling into disrepair due to lack of proper care and maintenance.

Friends_and_family Family

2/10

Poor

23 Feb 2025

Eric

Descent price, but not going back. No hot water

Big dead bug in room, almost no hot water. One elevator sounded like it was on last leg. Fire extinguisher in gym was 3 years past inspection date. Will NEVER stay here again

Friends_and_family Family

10/10

Exceptional

16 Feb 2025

Wendy

Lewisville

We stay here every time we are in the area.
Friendly staff, comfortable, convenient to shopping and restaurants.

Partner

10/10

Exceptional

11 Feb 2025

ROGER

Caroline was very cordial and responsive

Leisure Family

6/10

Pleasant

10 Feb 2025

Rocio

Staff was not too friendly and hotel is need of repair. Room i stayed very noisy

Self

2/10

Poor

09 Feb 2025

Terielle

Was unable to check in because hotel doesn’t accept cash payment cash app Apple Pay only major crafty cards or American Express
Staff told me they would cancel reservations free of charge due to the forms of payments they don’t accept

Business_and_leisure Family_with_children

10/10

Exceptional

08 Feb 2025

EvCo Contracting

Very good.

Business

10/10

Exceptional

05 Feb 2025

Stephanie

It's close to a Target, an IHop, and Popeyes

Leisure Self

2/10

Poor

04 Feb 2025

Jared

Where do I begin? Upon going to my room the entire 3rd floor stunk of pot. It was so bad I had to request to switch rooms because I was probably getting a contact high. I moved to another room where I promptly killed a cockroach in the bathroom. At breakfast I talked to my brother and cousin who also had a cockroaches in their rooms. The shower wall was smashed in in my room and the stove was not even connected to the counter. Who ever manages this hotel has allowed it to be trashed and has done nothing to repair it. I was supposed to stay there 3 nights but left after 2 once I had another cockroach encounter. There are other nice places in the area. Stay there!

Leisure Family

8/10

Excellent

27 Jan 2025

NATHANAEL

Staff was excellent and attentive. The room was actually larger than expected and everything was clean and up to date

Business_and_leisure Family

6/10

Pleasant

01 Jan 2025

Alise

If you looked close, a lot of deep cleaning was needed - main surfaces were fine, but corners and edges were a little grungy. I killed a roach climbing up the wall, lots of noise with people walking around in the room above us, and our room wasn’t cleaned on day two. On the plus side, the beds were comfortable and the location was convenient.

Leisure Pet

10/10

Exceptional

29 Dec 2024

Norman

Best value for the money. Breakfast included Mexican food that really gave it a restaurant vibe. Staff was really nice, specifically Alma at the front desk. The location was ideal to get around north/central DFW. The room was nicely setup with a stove top that really saved us a lot of money at dinner time.

Leisure Pet

10/10

Exceptional

24 Dec 2024

Wendy

We enjoy the hotels. Location is close to family. Safe is friendly. We will stay here again
Dec 2024

Partner

10/10

Exceptional

23 Dec 2024

Cristina

Great Service!

We had a major problem with our room, but the hotel manager handled it wonderfully. We were very grateful!

Friends_and_family Family

6/10

Pleasant

30 Nov 2024

Christina

I liked that the hotel offered a 2 bedroom option but my only problems was that the air didn't go below 70 degrees and that the room wasn't cleaned enough.

Leisure Family

8/10

Excellent

16 Nov 2024

Alexa

It needs to be renovated

Leisure Family

10/10

Exceptional

11 Nov 2024

Yolanda

Christopher and Shae were front desk employees that really accommodated us . They were both very helpful .

2/10

Poor

07 Nov 2024

Jairo

Old, dirty, furniture beat up, hotel needs major renovation. Will not stay again. Do no recommend it.

Leisure Partner

8/10

Excellent

03 Nov 2024

James

Could use a little TLC..

Really nice people. Good service. Location was easy in and easy out. Shower head was leaking from wall when in use. Couch was a little run down. But over really enjoyed my stay.

Self

8/10

Excellent

30 Oct 2024

Carina

Enjoyed our stay.

Leisure Family_with_children

10/10

Exceptional

21 Oct 2024

Judy

The staff was excellent, very clean, and easy to get too. Will definitely stay here again.

Leisure Partner

10/10

Exceptional

14 Oct 2024

Josephine

Great service

8/10

Excellent

05 Oct 2024

Wendy

Lewisville

Clean, safe area, friendly staff. Highly recommend second time staying there.
Close to family.

Partner

2/10

Poor

29 Sep 2024

Karla

The door was broken and would not close. It actually was halfway off the hinges. The sofa bed mattress was soiled along with the sheet that had been placed on it. I am definitely requesting a refund. Totally ridiculous.

Leisure Family_with_children

10/10

Exceptional

17 Sep 2024

Vickie

Was a good experience, slight miss up on our room but they accommodated us for the better. Breakfast was good both mornings. Definitely recommend.

Friends_and_family Friends

6/10

Pleasant

06 Sep 2024

PHUNG

The hotel front desk and public areas are nice and clean. however, the room is old and they are just remodeled, the painting smells so strong that I could not sleep.

Leisure Family_with_children

2/10

Poor

01 Sep 2024

Levi

This place is bad. Don’t stay here. There is a Homewood Suites in The Colony that is like 10 minutes away.

1. First room we had was 310. It smelled like mold and mildew so it made us gag. Told the front and they offer to spray something to cover the smell. We asked for another room.

2. Halls smell like cigarette smoke.

3. Back door stays open about half the time.

4. There were several half smoked cigarettes sat by the back door. Like someone left them to come finish the later.

5. Lady was screaming that here dogs were fighting at 10:30 at night. I called the front. They never came upstairs. Twenty minutes of her screaming and front desk never came upstairs.

6. Hotel is full of people that are most likely living there.

7. Hotel is just plain dirty. Like gunk on the walls and counters. Dirt and food under the edge of the cabinets.

10/10

Exceptional

06 Aug 2024

Verified traveler

Hotel was very clean and nice. Staff was excellent. Only thing was outside door was not secure. I guess the lock was broken but I am thinking that could be fixed easily. It was the c-entrance.

Friends_and_family Friends

6/10

Pleasant

05 Aug 2024

Holly

This property is in need of renovation. It’s probably as clean as it’s going to get, but everything is old and in need of replacement.

On the first night of our stay, our shower did not work, and it was not fixed until the afternoon of our second day, and so we couldn’t take a shower before leaving for our day’s activities. The water would run into the tub, so we stood in the tub and crouched to wash our hair. If we had been old or in any way not able-bodied, we could not have done this. (The tub stopper also did not work, so we couldn’t take a real bath.)

The toilet also backed up, and my son had to look for a plunger in the lobby bathroom because there was no housekeeping staff working, and the front desk person was the only person, and that guy didn’t know if or where the hotel had a plunger.

I was about to go across the street to Target at 11 pm to buy a plunger and a toolbox to fix the shower when my son found a plunger downstairs. If he hadn’t, we would have had no working bathroom at all — and the hotel was booked, so we couldn’t move rooms, we were told.

After the bathroom repairs were made, our stay was as fine as it could be in an old, run down hotel property. (Elevators very slow, tile in bathroom very cracked, hallways had an overpowering smell of carpet shampoo or something trying to mask I don’t know what…)

I expected more for what we paid for this hotel.

Leisure Family

8/10

Excellent

02 Aug 2024

Dwan

The staff was really nice and good breakfast options. The cabinets were freshly painted. Comfortable beds. However we did find 2 crawlers. Otherwise clean room. Comfortable stay.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2024

Jayne

Great family hotel

Everywhere was clean the rooms was spacious enough for me and my children. They love this swimming pool and breakfast in the morning. The hotel employees were Great. Definitely will use them again when booking out of town just all of the accommodations were great and as expected.

Friends_and_family Family

10/10

Exceptional

19 Jul 2024

Robert

Great stay

Family of 8 and we selected the 2 bedroom suite with plenty of room and the pool was great and the hit tub couldve been warmer but all in all it was a really good tine for everyone

Friends_and_family Family

8/10

Excellent

18 Jul 2024

Megan

My stay was very pleasant. The rooms are spacious and well kept. Never had luggage carts available which was a little inconvenient given the length of our stay but the breakfast was nice, the location great.

Leisure Family_with_children

4/10

Poor

14 Jul 2024

Jocelyn

The property has potential but more of it needs to be updated. The best thing about the hotel was the lobby and the patio/pool/court area. The rooms are outdated, my shower was nasty and had old holes that seem to have been cheaply fixed in the past and were now opening back up. Sooooo much animal hair in this establishment. The cleaning people left my door open after cleaning and when I addressed it the front desk was extremely nonchalant about it. I left around 10 that morning and didn’t return until around 7:30 that evening. The bed was made and everything was restocked which meant they’d been in there but my door was visibly still open when I returned. The area is a great area but I wouldn’t stay there again unless it was remodeled and had better workers in place. Definitely didn’t give the typical Hilton feel.

Business_and_leisure Self

4/10

Poor

14 Jul 2024

Celeste

Needs attention!!

First room was hot and sitting on 65. The first thing I noticed was what looked like 15 hammer marks on fridge. Asked for another room and AC worked but wouldn’t go off. If turned up to 72 from 65 the heater came on. Had to keep at 65. The room smelled. My daughter thought it smelled like it had been flooded. I spayed often but to no avail. Our pull out sofa was broken. The rooms need maintenance

Friends_and_family Family

4/10

Poor

08 Jul 2024

Jackie

Mediocre at best

The overall feel of the hotel was okay, the suite was spacious and had a kitchen, living room, etc. but it seems like they’ve been slacking as far as cleaning and maintenance of the appliances, bedding, and bathroom. The garbage disposal didn’t work, there were fruit flies and other water bugs in the sink drains, and the ice maker in the freezer didn’t work. The bathtub appeared to be in need of a good scrubbing, as well as the bedding having some stains or possibly not have been changed between the previous guest, and myself. The complimentary breakfast was also mediocre at best, and very underwhelming. For the price of the room each night, I would certainly have expected a higher degree of cleanliness and general upkeep to keeping the rooms as nice and comfortable for the guests.

Self

6/10

Pleasant

05 Jul 2024

Connie

It’s a really old property and desperately needs maintenance and updating. It works for a short stay, but I would choose somewhere else for longer than 1-2 nights.

6/10

Pleasant

04 Jul 2024

John

OK for the Price

Service was really good. Condition of the room was dirty (walls, floors and and bathroom door). Bathroom door didnt fully close, but besides that an OK stay

Friends_and_family Family

8/10

Excellent

20 Jun 2024

Verified traveler

Nice stay

Overall room was nice expect for finding strands of black hair in the bed and tub. Ill probably bring my own personal sheets and pillowcases my next stay.

Friends_and_family Family

8/10

Excellent

08 Jun 2024

HECTOR

Great rooms. Helpful staff. Excellent breakfast bar. Family-friendly.

Leisure Family_with_children

8/10

Excellent

07 Jun 2024

Dennis

Decent place

Leisure Family

10/10

Exceptional

20 May 2024

William

Room service would not come in unless we were present so we had to ask for sheets several times.

Leisure Family

8/10

Excellent

02 May 2024

Jenniffer

Loved everything from breakfast to room sizes, property condition, but rooms were not cleaned properly as there was some trash left under the sofa bed along with clothing items from the previous reservation. Overall, 3/5

Business_and_leisure Family

10/10

Exceptional

30 Apr 2024

Alice

Such a wonderful stay. We’ve already booked our next stay. We really enjoyed the staff. The room was so very comfortable and extremely clean.

Leisure Family_with_children

8/10

Excellent

28 Apr 2024

Nichole

It was okay

10/10

Exceptional

28 Apr 2024

Thao

Would stay there again. Rooms are getting a little dated, small hole in son chairs, shower curtains small rips, more attention to cleaning common areas. Still would stay there again.

Leisure Family

10/10

Exceptional

27 Apr 2024

Lillian

The staff was excellent.

Business_and_leisure Family