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TownePlace Suites Dallas Lewisville

Lewisville - TX · United States

731 East Vista Ridge Mall DriveView location

8.6/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition8.8/108.8
Location8.8/108.8
Neighborhood9.0/109.0
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About TownePlace Suites Dallas Lewisville

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area. A complimentary full breakfast is served daily. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.

Free self-parking is available onsite. Make yourself at home in one of the 118 guestrooms, each featuring a kitchen with a full-sized refrigerator/freezer and stovetop. Wired and wireless internet access is complimentary, and 55-inch LCD televisions with cable programming provide entertainment.

Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include microwaves, coffee/tea makers, and phones with free local calls. Nearby attractions include The Vista (0. 4 km), Majestic Event Centers (4. 9 km), and Coyote Ridge Golf Club (5. 4 km).

The preferred airport is Dallas-Fort Worth International Airport (DFW), 17 km from the hotel.

Read more about this hotelShow less

Located in Lewisville, TownePlace Suites by Marriott Dallas Lewisville is in the business district, a 1-minute drive from The Vista and 5 minutes from Majestic Event Centers. This hotel is 6 mi (9.6 km) from LEGOLAND® Discovery Center and 7.3 mi (11.8 km) from Lewisville Lake Environmental Learning Area.

Make yourself at home in one of the 118 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 55-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8 AM to 10 PM.
    • A car is not required for transportation to and from this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 115 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Vista 0.3 km / 0.2 mi
Southwest Athletic Center 3.7 km / 2.3 mi
Majestic Event Centers 5.4 km / 3.4 mi
Oak Grove Park 7.2 km / 4.5 mi
Medical City Lewisville 7.8 km / 4.8 mi
Blooms Candy & Soda Pop Shop 8.7 km / 5.4 mi
Grapevine Mills Mall 9 km / 5.6 mi
Meow Wolf Grapevine 9.1 km / 5.6 mi
SEA LIFE Grapevine Aquarium 9.4 km / 5.8 mi
Castle Hills Golf Course 9.5 km / 5.9 mi
LEGOLAND® Discovery Center 9.6 km / 6 mi
The Lakes at Castle Hills 9.7 km / 6 mi
Lewisville Lake Environmental Learning Area 11.8 km / 7.3 mi
Cowboys Golf Course 12 km / 7.5 mi
Great Wolf Lodge Waterpark 12.3 km / 7.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2009
  • Year of most recent renovation: 2009
  • Total number of rooms: 118
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
Show 36 more facilities & services
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting service
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Sun loungers
  • Parasols
  • TV lounge
  • Game room
  • Hairdressing salonExtra charge
  • Breakfast
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 Bedroom • 37 m²STU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable5 photos

    TownePlace Suites Dallas Lewisville

    STUDIO Accessible-Two Queen Beds

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible WITH KITCHENETTESTUDIO • Accessible WITH KITCHENETTESTU.H6-KT

    Photos are not available for this room type.

    TownePlace Suites Dallas Lewisville

    STUDIO Accessible WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    TownePlace Suites Dallas Lewisville

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 37 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable5 photos

    TownePlace Suites Dallas Lewisville

    STUDIO TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Shower
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Minibar
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wake-up service
    • Toiletries
    • Bathrobes
    • Cable TV
    • Dishwasher
    • Individually adjustable heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-2

    Photos are not available for this room type.

    TownePlace Suites Dallas Lewisville

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-2

    Photos are not available for this room type.

    TownePlace Suites Dallas Lewisville

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN

    Photos are not available for this room type.

    TownePlace Suites Dallas Lewisville

    SUITE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 51 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable7 photos

    TownePlace Suites Dallas Lewisville

    SUITE TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Dishwasher
    • Cable TV
    • Bathrobes
    • Toiletries
    • Wake-up service
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Minibar
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    TownePlace Suites Dallas Lewisville

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    TownePlace Suites Dallas Lewisville

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    TownePlace Suites Dallas Lewisville

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN

    Photos are not available for this room type.

    TownePlace Suites Dallas Lewisville

    SUITE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    TownePlace Suites Dallas Lewisville

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 42 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable7 photos

    TownePlace Suites Dallas Lewisville

    SUITE KING BED ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Cable TV
    • Bathroom
    • Dishwasher
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Bathrobes
    • Desk
    • Toiletries
    • Wake-up service
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Minibar
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about TownePlace Suites Dallas Lewisville

8.6
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
8.8 /10
Neighborhood
9.0 /10
Amenities
8.4 /10
100 reviews shown
4/10
Poor
26 Jul 2026
Sheryl
The internet was down for over a week, the front desk informed us at check in. We were unable to obtain a key to enter our room at all. We had to have her escort us up to our room every time we left…. Quite inconvenient. The first room we checked into had no AC and smelled awful. We had to ask to be moved to the other side of the hotel where the AC was working. Not worth what we paid for the stay AT ALL….
Would not book here again
2/10
Poor
26 Jul 2026
E
No internet, bad AC, no cable, and couldnt make key cards so there were no working locks on the doors. I left immediately and stayed across the street
2/10
Poor
26 Jul 2026
Shelby
The hotel was relatively clean, though you can definitely tell it’s been given the “landlord special” throughout the years. During our stay, the WiFi was down the entire stay, conveniently being repaired as we were checking out. Upon our arrival and entry into the room we immediately noticed a stagnant feeling & smell of just ick and humidity. We tried to adjust the AC but it never did start blowing. We visited at the end of July in Texas, so you can imagine. We tried to ask the front desk about it and they said “that’s Texas for ya”. Acting as if the climate is SO different. (We’re from Oklahoma, it’s not) i can tell with absolute certainty it wasn’t just “Texas for ya” considering the hall wall and lobby were perfectly cool and we weren’t smacked in the face with heat until we walked into our room each time. We ended up purchasing a fan from a local store just to be able to sleep comfortably. Overall, I’d say the staff was fine, not unfriendly but not overly friendly either, AC and WIFI definitely don’t work properly & the room was surface clean. Bed was comfortable and that was about the only positive note.
2/10
Poor
24 Jul 2026
Jon Mark
The internet and TVs went down on the first day we were there and 6 days later they were still down
10/10
Exceptional
19 Jul 2026
Gerald
Super nice place I highly recommend it
Family_with_children
10/10
Exceptional
14 Jul 2026
Julie
Nice hotel. Had a great stay.
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Hanh
.
Friends
8/10
Excellent
09 Jul 2026
Hamid
All is well, except the AC. Once we turned up the AC, it never cooled the room for the next 2 days.
Partner
10/10
Exceptional
07 Jul 2026
Song
Everything is good but I found a debris in blanket. Just onrle thing.
Family_with_children
10/10
Exceptional
06 Jul 2026
Yureima
Clean room
Family_with_children
2/10
Poor
30 Jun 2026
Justine
Got assigned to a room with dirty dishes in the sink, trash can in the kitchen and bathroom not emptied. Dinning table with trace of oil on the surface.
Family_with_children
10/10
Exceptional
30 Jun 2026
Harrison
Good place
2/10
Poor
26 Jun 2026
Rubiyara
Not staying here. We ended up not staying there due to cigarettes smell in our room. Front desk lady was not helpful at all.
Partner
10/10
Exceptional
24 Jun 2026
Nicholas
Clean room, helpful staff, included breakfast bar
Family
10/10
Exceptional
23 Jun 2026
Lavenita
Came with a large family and throughly enjoyed our stay. Staff was accommodating, helpful, and professional. Breakfast had lots of variety but it was very crowded. Rooms are spacious and clean. Hotel was also close to all of the attractions we were interested in seeing. Definitely recommend!!!
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Sheldon
The staff was helpful, room was clean and quiet. Quite a decent extended stay hotel for the $$
Self
8/10
Excellent
23 Jun 2026
Joshua
The location was wonderful. The room was great as well. Only downside was we were unable to lower the ac thermostat. It was so humid at night. Other than that, great choice.
Friends
10/10
Exceptional
22 Jun 2026
Paula
Everything about my stay was awesome.. Everything was clean fresh smelling. The breakfast was always on point and wasn't messy area..staff polite and friendly...I wouldn't stay any other place
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Lindsey
Great staff! Good breakfast and great pool!!
Family_with_children
10/10
Exceptional
14 Jun 2026
Crystal
Perfect Stay. We had a few hiccups at check in but everything was resolved quickly. I loved this stay!
Family_with_children
10/10
Exceptional
01 Jun 2026
Carolina
It was amazing all of it!!
Friends
10/10
Exceptional
31 May 2026
Paulina
Good
Family_with_children
4/10
Poor
10 May 2026
Daniel
My biggest issue with this hotel was that there were no covers on the mattresses underneath the sheets, and there were all kinds of dubious stains on the mattress.

I also didn't like that the breakfast nook area is in a small space and this leads to people getting bunched up waiting on foods. It makes it uncomfortable and crowded. They also constantly ran out of food, so of our three night stay, we only ate there once, and saving money on breakfast was the main reason I picked the place.

The people were nice though and the staff kept the rooms clean.
Family_with_children
10/10
Exceptional
09 May 2026
Mario
Yes, very wonderful and our receptionist Naomi, was great professionally and courteous.

Thanks, 🙏🙌
Friends_and_family Family
10/10
Exceptional
04 May 2026
Twilla
The ease of checking in and having to book another night
Partner
8/10
Excellent
22 Apr 2026
Jae K
Noisy refrigerator.
6/10
Pleasant
16 Apr 2026
Snn
Very dirty room, bathroom smelled like smoke
Friends_and_family Friends
10/10
Exceptional
06 Apr 2026
Benjamin
Rooms were well maintained, breakfast area was kept clean! Staff was friendly and courteous.
Friends
10/10
Exceptional
05 Apr 2026
Justin
Yes. Everything was perfect. The breakfast was great.
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
KEVIN
Very nice hotel. Staff is great.
Self
4/10
Poor
07 Feb 2026
Pranesh Nath
Room amenities (tv, microwave) were all ok. But ventilation was very bad, room was stuffy with no air flow. I kept sweating throughout the night and couldn’t sleep, despite keeping highest fan speed and the temperature at 67 (which is the lowest you can reduce it to). Breakfast had the bare minimum. Will not visit again!
Leisure Self
10/10
Exceptional
07 Jan 2026
Tracey
Everything was amazing from the time we checked in and the time we checked out. Breakfast was really good and a good verity to choose from as well. Everything was clean and I was in love with the King size room suite. I highly recommend 10 out of 10.
Leisure Family
6/10
Pleasant
25 Dec 2025
Delia
I booked an accessible room for mobility. There was one grab bar in the shower and that was it for accessible. The toilet did not have grab bars and it was super hard to use the bathroom. We did not have the breakfast, so I can't rate that. The rest of the room was okay. It was clean. It was roomy. The person that checked me in was efficient, but not very friendly. Someone knocked on our door at 9:00 am to see if we were checking out, although checkout time is 12:pm. I don't see myself staying there again.
Leisure Family
10/10
Exceptional
22 Dec 2025
Berthenia
Always a great place to sttay
10/10
Exceptional
22 Dec 2025
seth
The staff was extremely helpful and courteous the gentleman working the front on the over night shift went out of his way to help us
10/10
Exceptional
05 Nov 2025
Bryan
Great and comfortable rooms
4/10
Poor
18 Oct 2025
Elizabeth
We had to get out of bed every couple of hours to turn the air off, wait a few minutes then turn it back on to make it work. I called the front desk at 3am and was told “well I don’t know what to tell you “. We have stayed here in the past but have never had staff simply not care. Worst night of sleep!!
Partner
10/10
Exceptional
22 Sep 2025
Berthenia
Best staff ever
Leisure Self
10/10
Exceptional
27 Aug 2025
Rebecca
Very nice
Business_and_leisure
6/10
Pleasant
19 Aug 2025
Cassidy
Overall experience was fine except for the AC going out in our room the final night and the hotel being booked up so we had to sleep in the heat!!!
Leisure Partner
10/10
Exceptional
14 Jul 2025
Michael
Breakfast buffet was fantastic compared to what these places typically offer
Leisure Family_with_children
4/10
Poor
10 Jul 2025
Leidi
Smell bad
Leisure Family
8/10
Excellent
05 Jul 2025
Bridget

Great Staff Comfortable Rooms

The front desk staff were all amazing, the Asst Mgr and the other ladies as well as the guy there were all helpful 😊
Breakfast selection was great! Lots of variety. Elevator was out of order which sucked because we were on the 3rd floor, but the Asst Mgr moved us to the 1st floor, so it worked out perfectly. Very limited cookware, so might wanna bring your own if you are staying an extended amount of time. The housekeeping staff was amazing those ladies really work hard and making sure that the rooms are clean properly so I really appreciate it that.
Having a dog park was also super nice and convenient 😊
Definitely would stay here again 😁
Partner
2/10
Poor
30 Jun 2025
Marvin
I never got a chance to stay here because you can book a room with your chime Bank card but you can't pay for it with your chime Bank card.
2/10
Poor
30 Jun 2025
Valerie
Nothing I had a horrible experience
Business Family_with_children
8/10
Excellent
24 Jun 2025
Murtuza Iqbal
Good property
Leisure Family
10/10
Exceptional
21 May 2025
Philip
The staff was a very important reason for my 5 star rating. The staff was amazing.
Business Family
2/10
Poor
16 May 2025
Stefany

Bed bugs! Choose elsewhere

There were bed bugs in the bed. The hotel manager confirmed, apologized, and did minimal to compensate. Poor sanitation. Totally disappointed
6/10
Pleasant
05 May 2025
Asher
Our check in with front desk staff didn’t go well. And then a room near us on our floor had a smoke detector go off for 2 hours.
The kitchenette was very handy. The room was very clean.
Leisure Family
10/10
Exceptional
19 Apr 2025
Gyeongjo
Everything
Leisure Family
10/10
Exceptional
16 Apr 2025
Phillip
We only stayed one night in this property in April 2025, but the room was great along with the breakfast. The staff were professional and very helpful. The facility is older, but the overall appearance was neat and comfortable. Very little wear and tear was evident, with the exception of one elevator out of service. We would definitely stay here again.
Leisure Family
8/10
Excellent
15 Apr 2025
Jesus
Stayed at this hotel for a total of 9 days for a family vacation at first our room had hvac issues so we had to move rooms everything was perfect rooms were clean all the time. The best part is the fridges had ice making machine. The WiFi really sucks its very very slow and only one elevator was working so if your room was on the side were the elevator was broken you had to walk to the other side to take the elevator down. Best part of this hotel was the cleaning people and the maintenance man they were very sweet and kind also the kitchen lady who would give my 2 year son cereal on a paper bowl even tho we missed breakfast that was so sweet of her. Also I believe she’s the lead housekeeping lady she was the best she quickly got us another room due to hvac issues and had to stay late just for her to clean and have that room ready for us. Overall hotel is in an amazing neighborhood but the real MVP’s here are the housekeeping lady’s who i mention differently would stay here 100 times over 5 Stars!!
Friends_and_family Family
6/10
Pleasant
09 Apr 2025
James
Old , dingy. Toilet is for a four year old needs updating. To many hotels very close to be in the condition it is
10/10
Exceptional
13 Mar 2025
William

Good

It was good just the furniture has worn areas and some holes in the living room furniture!
Friends_and_family Family
10/10
Exceptional
23 Feb 2025
Verified traveler
Family trip and stay was just right for what we required
Friends_and_family Family
4/10
Poor
14 Feb 2025
Hyun
Hitting system is not working
6/10
Pleasant
02 Feb 2025
Heather
The elevator going up to the 4th floor sounds like it's going to break. Horribly loud noise and our air conditioning and heating did not work in the first room which the staff was quick to let us change rooms however we had already unpacked and were in our pajamas having to move rooms at 11:15 at night.
Leisure Family
2/10
Poor
11 Jan 2025
Barakka
Rude staff
10/10
Exceptional
03 Jan 2025
Stephanie

Clean, quiet, comfortable stay!

Clean, quiet, comfortable stay! Ample parking each night. Close to lots of restaurants. Basketball available to use on court. Beds very comfortable. Great hot breakfast daily. Kitchen is great for preparing small meals. Has a dishwasher, 2 burner stove and full fridge. Housekeeping is available on request which we did not realize. They should communicate this better. Otherwise helpful staff and great place to stay in the area.
Friends_and_family Family
6/10
Pleasant
29 Dec 2024
André
Room had smoke smell.
Business_and_leisure Family
8/10
Excellent
24 Dec 2024
Doug
Very nice
Leisure Family
8/10
Excellent
22 Dec 2024
Doug
Very comfortable
Leisure Family
10/10
Exceptional
16 Dec 2024
Ángel
Excellent!
Business_and_leisure Family
4/10
Poor
16 Dec 2024
Christhiann
Front desk check in was rude and also check out

2 ladies very rude
1 friendly front desk guy only one with little bit of hospitality

Towels not gods smell

We rented a king size and a sofa bed

The sofa was not able to work as a bed

Very bad description
Business_and_leisure Family
10/10
Exceptional
15 Dec 2024
Maritza
Nice and friendly personal
Nice place
Friends_and_family Family
10/10
Exceptional
25 Nov 2024
Miguel
Everything was perfect , the staff super friendly, the room was excellent with all clean and very comfortable , they have everything that you need if you want cook inside , the breakfast, was excellent they have a lot of variety to choice , cereal , bagels, scramble eggs , coffee , waffles , fruits, sausage , a lot , thanks so much
Leisure Family
6/10
Pleasant
06 Nov 2024
veronica
The hotel's facilities are good and well located. but I had an inconvenience when checking in, I showed the lady my reservation was already paid she asked me for my card I gave it to her and I asked her if it was for the deposit of incidents that the hotels ask for she only looked at me and said oh let me check She again made the full charge of the cost of the room. So all my vacation has 600 dollars less when I talk to her, she told me that I had to talk to my bank for them to solve me.
Friends_and_family Family
10/10
Exceptional
27 Oct 2024
Wen Chun
Very concenient location and quiet environment
Leisure Friends
10/10
Exceptional
17 Oct 2024
Paula
My father and I had the 2 bedroom suite full kitchen.. it was the best stay we've had.. the service & staff was exceptional.. all our needs were met and suggestions were made..morning breakfast was on point. They have the BEST oatmeal with all the toppings you might want.. just like grandma😋I highly recommend
Friends_and_family Family
6/10
Pleasant
02 Oct 2024
Verified traveler
Good location and overall clean, only 2 issues, water pressure on shower very poor and advised front desk never got fixed, as you walk in room had a sewer smell to it.
Friends_and_family Family
10/10
Exceptional
01 Oct 2024
Jon
Great stay. Good size rooms and all the accommodations you need.
Leisure Pet
6/10
Pleasant
01 Oct 2024
Justin M

Disappointed

Very clean, comfortable and a simple decent breakfast but staff was extremely rude and would not stay there again just because of their behavior and attitude.
Friends_and_family Family
2/10
Poor
16 Sep 2024
John
Never again
8/10
Excellent
12 Aug 2024
sandra

Comfortable Stay!

We had a comfortable stay. The location is conveniently located to a lot of places for shopping and dining. We were happy there was a late-night Denny's nearby.
Friends_and_family Family
6/10
Pleasant
05 Aug 2024
Carlos

Front desk

The front desk personal attitude is terrible, they are making you a favor
Partner
10/10
Exceptional
26 Jul 2024
Desmond
The place was cool. I'd stay again
Friends
10/10
Exceptional
21 Jul 2024
Michael
Good hotel with nice rooms in a quiet area. What more do you need?
8/10
Excellent
19 Jul 2024
Paul
The area was quiet. I didnt like the how congested the parking was.
Business Friends
10/10
Exceptional
20 Jun 2024
Moon
Perfect for business trip!
Business Partner
10/10
Exceptional
16 Jun 2024
Melissa
Good place
Leisure Family
2/10
Poor
16 Jun 2024
David

Pet fee warning

They charge us $100 pet fee.
10/10
Exceptional
13 Jun 2024
chunlin
It is a very good place to stay
Business_and_leisure Family_with_children
8/10
Excellent
13 Jun 2024
Teresa
Thank you to the staff at TownePlace Suites Lewisville. All the staff was very friendly and accommodating. A special thank you to Dwight for being so kind and helpful. I enjoyed talking with him daily and appreciated his hard work in making my stay enjoyable.
Business
10/10
Exceptional
05 Jun 2024
Linda
Clean, comfortable and had everything we could need!
Breakfast was great from the coffee to the waffles and I look forward to my next visit to Dallas!
Leisure Self
10/10
Exceptional
31 May 2024
Emmanuel
Had a good stay
Leisure Friends
10/10
Exceptional
24 May 2024
Kalyan
All good
8/10
Excellent
20 May 2024
Seol
Everything was great, except the check-in part.
We arrived a little after 3 (check-in was at 3:00 pm). We waited a little over an hour to get our room.
Everything else was great.
Leisure Family
10/10
Exceptional
17 May 2024
Archie
Staying just one night, but very nice property and friendly staff. Would definitely stay here again!
Leisure Friends
10/10
Exceptional
10 May 2024
Braeden
Had a long stay here and was very pleased with my time there. Loved the dog park in the back. Staff was very friendly and accommodating. Would stay here again.
Business_and_leisure Pet
10/10
Exceptional
28 Apr 2024
lisbeth
Friendly staff
Leisure Family
10/10
Exceptional
25 Apr 2024
arch
Great place to stay
Leisure Family
10/10
Exceptional
06 Apr 2024
Ana
The Free breakfasts was excellent the had everything love it
Leisure Family_with_children
10/10
Exceptional
15 Mar 2024
ALICIA
Very clean, breakfast is decent bball court for the kids. Great staff and the suite is awesome for families
Leisure Family
6/10
Pleasant
26 Feb 2024
Larry

Needs update

The room I booked said it was a suite and this was not the type of suite I previously stayed in. There were police cars when I arrived as well as the next day so there was some type of disturbance. Last night there was continuous knocking on the room next door and then they proceeded to go outside and bag on the window for awhile until I assume someone let them in. The hotel needs to be updated. Next trip hopefully I’ll go back across the street to the newer hotels that I stay at regularly.
Friends_and_family Family
2/10
Poor
24 Feb 2024
Samuel
Our room had no air conditioning, stained mattresses, and a broken TV. We reported this to the front desk and we couldn’t be given a different room. As a result we had to leave and find another place last minute.

We’ve tried contacting the manager and they will no respond.
Leisure Family
8/10
Excellent
20 Feb 2024
Jessica
No shuttle service
8/10
Excellent
18 Feb 2024
Nicholas
nice.
Business_and_leisure Partner
2/10
Poor
29 Jan 2024
TANISHA
This was thee noisiest hotel I’ve ever stayed in. The walls and ceilings were so thin I heard everything. Kids were running and jumping over my head. My neighbors were loud and slamming doors constantly and the housekeepers were slamming dishes as they cleaned them. I was awakened everyday at 6a by loud noise all while trying to recover from surgery. Won’t ever stay here again!!! Thee WORST!
Leisure Partner
10/10
Exceptional
24 Jan 2024
Janae
N/a
2/10
Poor
21 Jan 2024
James
the heater in the room did not work the room was 50 degrees and the outside temperature was 5.
the front desk argued with me about a refund of my money it took 45 minutes to get it resolved and I had to drive in a snow storm to get another room. awful experience will NEVER stay there again
Business Self

Location & surroundings

TownePlace Suites Dallas Lewisville
731 East Vista Ridge Mall Drive, Lewisville, United States

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TownePlace Suites Dallas Lewisville

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