Country Inn Suites By Radisson Lewisville Tx

United States , Lewisville - TX
Lewisville, 755B East Vista Ridge Mall Dr bldg B
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100 reviews shown

8/10

Excellent

23 Apr 2026

Julio

Good servíce

10/10

Exceptional

01 Apr 2026

Shanyls

Nice

6/10

Pleasant

24 Mar 2026

Pamela

Room was clean, breakfast needs some help. Staff was friendly to us. But the hotel across from us had a drug bust. Which I watch and seen all the drugs. My hotel had a fight and the police called.

2/10

Poor

22 Mar 2026

Sean

I was completely embarrassed that I booked a room there for my friend. He said over half of the light bulbs did not work, there were stains on the wall and overall it was filthy!

So embarrassed that he had to stay there

Self

8/10

Excellent

16 Mar 2026

Amy

The staff was nice, there was an unopened beer hidden under a blanket on the shelf and that blanket smelled terrible. The breakfast was mediocre but the room was pretty good.

Partner

2/10

Poor

09 Mar 2026

Fabian

The hotel is not your regular hotel! It seems to be a long term rental hotel! The hallways were filled with trash, the hotel had a strange smell and our rooms were dirty. The bathroom was super dirty! We did not stay there and ended up taking a loss on our money!

Family

2/10

Poor

04 Mar 2026

Bruce

Frankly we don't see how this hotel stays open!
- The TV remtes did not work.
- Coffe maker in the room, but no cups or coffee. Inoperative bathroom fan.
- Broken hair dryer.
- Dirty and smelly elevator.
- Bathtub drain was plugged.
- The grouting on the bathtub tiles had mildew on them.
- Bins for breakfast were empty, etc, etc.

The family run owner/staff had no interest to improve anything. Apparently, all they cared was to cut corners and save money.

If you are looking for a clean and well-run hotel, look elsewhere!

2/10

Poor

01 Mar 2026

Mark

Horrible check-in experience. No employee to be found. Had to ring bell finally someone arrived to check us in after approximately 5 minute wait. This was at 8pm

Country In and Suites in name only. Breakfast ran out of food. Juice machine n
interstate motel.

4/10

Poor

28 Feb 2026

Louis

Room Dated. Breakfast not stocked food was not kept up. Freshness.
Whole hotel very dated.

Friends_and_family Family

4/10

Poor

14 Feb 2026

Christopher

Trash can in room not emptied. Refrigerator not working. Toilet seat loose and not cleaned at all!!!! Very subpar compared to the other Country Inns

Friends_and_family Family

2/10

Poor

02 Feb 2026

Rakesh

Broken sink stopper, bathtub, uncovered power outlet, smelly room, dirty carpet. Worst hotel. Shows that Expedia doesn't vet the Hotel listing. This hotel is safety and sanitary hazard. I checked out with in 6 hours instead of 2 nights.

Family

4/10

Poor

26 Jan 2026

Mario

Would not stay again smelled like an ash tray, wouldn’t say it was overtly dirty, the room was clean but the hallways & the main areas were in a state of disarray, they didn’t even provide water for breakfast you had to buy it. Only stay if if your getting a really great price on the room but don’t expect to pamper yourself I stayed as a surprise overnite, while my layover was cancelled, but I would not bring my wife & kid here.

Business

6/10

Pleasant

18 Jan 2026

Gay

The hotel was clean and comfortable however they were many things wrong, I had asked for a handicap room on the first floor is my husband is disabled and has a service animal. They stated they did not have any in addition to that. The elevator broke down while we were there and we had to use the. The toilet paper in the bathroom was empty although there were two extra rolls under the cabinet. The bathtub did not seal so you had to stick a washcloth down in there and there were no coffee or no cups in the room the only way to get coffee was to go downstairs and the coffee machine didn’t work that well. In addition the breakfast was terrible. Nothing like the picture in a nutshell. It’s not worth $85 to stay there but if you just need a quick place to lay your head, it might be an option.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

MEW

The venue smelled very appealing and pleasing during my stay. The Staff were friendly and prompt when opening the Dinning room for Breakfast.

Self

10/10

Exceptional

19 Dec 2025

Alex

…

Leisure Self

2/10

Poor

16 Dec 2025

phillip

No hot water both nights and microwave didnt work.

4/10

Poor

15 Dec 2025

Sheri

The property was not well kept with multiple issues. There was a strange and overwhelming air freshener odor in the lobby, likely masking something far worse, permeating the air inside and out. The juice machine was out of order and the breakfast area was kept messy, with little housekeeping. Other breakfast items and condiments were missing, including coffee creamer and sleeves for the coffee cups to prevent hand burning.

The worst part was the roach that crawled out of my bathroom sink. When I made the front desk aware upon going out for the evening, the solution was to get housekeeping come spray. Not move me rooms or refund any money. Hopefully my things are loosened with bug spray now.

This is supposed to be a Choice Hotels property by Radisson. Do better please.

Leisure Friends

8/10

Excellent

07 Dec 2025

Carlos

clean environment, much appreciated.

Leisure Family_with_children

2/10

Poor

06 Dec 2025

Ashli

This hotel has gone down hill,I usually stay here when I'm in town but over the last few years it had gotten worse, the room was poorly cleaned, dirty base boards in the bathroom ,dirty tiles,no indoor pool the carpet has spots everywhere and the elevator is disgusting Great staff, but I will stay at better hotel for the same price.

Business_and_leisure Self

2/10

Poor

28 Nov 2025

Varun

Terrible experience. Won’t recommend.

Leisure Family_with_children

10/10

Exceptional

17 Nov 2025

Shamaya

Everything was clean. Nice stay

4/10

Poor

16 Nov 2025

McKenzie

Bathroom outlets didn’t work. Room wasn’t cleaned well before we arrived. Elevator smelt terrible. Breakfast options were extremely limited and they ran out both days before 8 and didn’t replenish.

Leisure Family_with_children

2/10

Poor

15 Nov 2025

Ramesh

The room was dirty with dust on the beds. Microwave in the room was not working.

2/10

Poor

11 Nov 2025

Frances

Broken window, mold in shower, dirty floors.

2/10

Poor

10 Nov 2025

Theresa

The

6/10

Pleasant

09 Nov 2025

Mary

Old hotel, has been remodeled and clean, but crummy looking overall. Window didn't shut tight, blinds didn't work, floor was uneven. No hangers in the room.

Business Partner

8/10

Excellent

09 Nov 2025

Fatilha

The room was very clean and staff was nice.

Leisure Self

8/10

Excellent

04 Nov 2025

Kelly

Stayed in room 211 and seen the sheets were peepee stained when i got up to leave in the morning. But 4 stars because they have the best coffee machine that offers the best cappchinos in the breakfast area.

2/10

Poor

28 Oct 2025

sareka

Staff only greets you at check in but spend a lot of time socializing with each other. Paid for 2 queen beds but room was smoke filled. Changed to what hey called an Upgrade, demoted to 2 full beds for 3 lg adults. Killed 2 roaches, was denied roach spray because housekeeping was gone for the day. Had to clean own room, disgusting food outside door and in lot for 3 days. Asked for towels on first day and never got them. People outside of our room window #103, in chairs, partying all night. Dog tied up outside next door crying in the rain and through the night. I have photos. Expedia needs to comp me and cut ties with this hotel.

Business_and_leisure Family

6/10

Pleasant

24 Oct 2025

Soreli

Not kept up well. Oil smell in elevator, and blue tape holding tiles on the elevator floor. Picture on the floor instead of on the wall. Broken shades on the window. During an eight-day stay, trash was picked up once and bed made twice. Breakfast out of many options day after day. Coffee maker in room (stashed inside a drawer), but no coffee, paper cups, etc.

Leisure Partner

2/10

Poor

22 Oct 2025

David

The remote did not work, there was tape everywhere, the door had trouble locking, and the sheets had stains.

Business

2/10

Poor

16 Oct 2025

Monique

HORRIBLE EXPERIENCE

Horrible experience. Would never book this hotel again. Stains in the room, the toilet seat was disconnect, the sprinkler was covered with tape. Property manager refused to be accountable for my stay. This place should be shut down. Stay at your own risk.

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

SAM

Rooms are spacious and great stay for the location

2/10

Poor

14 Oct 2025

Ram reddy

Property was terrible.Unable to lock the bathroom door and smell of the room is horrible

Leisure Partner

10/10

Exceptional

13 Oct 2025

OSayi

It was okay

2/10

Poor

12 Oct 2025

Priscilla

Room was clean but could tell it is a run down hotel when you actually get to your room. Plug ins did not work in the restroom, phone was not connected, I had to connect & when i called front office for a 7am wake up call I did not receive one. The back door that you are supposed to use your room key to enter through was unlocked ALL EVENING & ALL NIGHT. Anyone could come through that back door someone’s child could wander off & get out that back door. The floor was caved in in the corner of room 201. I do not recommend staying there & will not again.

Leisure Family

4/10

Poor

12 Oct 2025

Jeff

Extremely dirty carpet. It’s like they started to remodel and then ran out of money. The fan in the bathroom was broken. The breakfast didn’t have enough food. The orange juice machine was broken. Two yogurts for forty people. No fresh fruit. No milk for cereal. Terrible.

Business Self

2/10

Poor

12 Oct 2025

VERONICA

The rooms were dirty, cockroaches, hair in the bathroom.

Business_and_leisure Family

10/10

Exceptional

12 Oct 2025

Adriana

Great customer service neat and clean and quiet thanks !

Leisure Self

10/10

Exceptional

11 Oct 2025

Brandon

Staff was very courteous and polite

10/10

Exceptional

03 Oct 2025

Teresa

Clean, quiet.

Leisure Family

10/10

Exceptional

30 Sep 2025

Daniela

Wonderful

Business_and_leisure

10/10

Exceptional

29 Sep 2025

Raul

Mi estancia estuvo muy bien me hospede 3 noches y todos los dias nos limpiaron las habitaciones, hotel tranquilo ubicado en buena zona

Friends_and_family Family

6/10

Pleasant

29 Sep 2025

Brittni

Was told about the renovations upon arrival, the whole lobby was being torn apart. I do appreciate the honesty, it was a comfortable stay for the money. Water pressure in the shower wasn't hard enough to wash out any kind of shampoo, but we managed.

Friends_and_family Family

2/10

Poor

28 Sep 2025

Amber

Broken doors. People outside all night. Unsafe

Business

4/10

Poor

28 Sep 2025

Allissa

Carpet in the room was filthy. The sheets on one of the beds had stains. I found a dead roach on the floor. There is mold growing in the air-conditioning vent. The smoke/fire alrm was hanging from the ceiling by a wire. Expedia said room included breakfast, but no breafast was included. Since the whole bottom ground floor is under construction. The staff was very friendly.

Leisure Self

2/10

Poor

26 Sep 2025

Leslie

Smelled like body odor. Renovations were scarce and hotel is aged

Partner

4/10

Poor

05 Sep 2025

Ethan

Roaches and pot smell with fabuloso to mask the scent unless you're desperate to find a place to spend the night stay away

Leisure Family

10/10

Exceptional

28 Aug 2025

Susan

It was nice.

Leisure Family

6/10

Pleasant

26 Aug 2025

Verified traveler

Not what we expected from Country Inn and Suites

Dated property. Lots of repairs needed to floors, tape on the floor of the elevator, paint needed in room, dirt and grime on floors and in bathroom, ice machine out of order.

Friends_and_family Family

4/10

Poor

02 Jul 2025

Hariz

I was supposed to stay there for one night, but the room had an unpleasant smell. I specifically booked a king-size bedroom, yet upon my arrival, I was given a twin-size room, which made my stay quite uncomfortable. Additionally, there was no service, and the smoky odor was off-putting. Overall, I don't believe my stay was worth the money spent, and I feel dissatisfied with my experience.

Business Self

2/10

Poor

01 Jul 2025

Shauna

It was all pretty scary inside and out.

6/10

Pleasant

29 Jun 2025

Helen Ann

Decent stay

It was conveniently located and quiet. However, it needed clothes hangers in the room, all working outlets in the rooms, tub had a faucet drip, needed working computer and printer in the business center. Breakfast could use some improvement for longer than 1-2 day stays.

Business

6/10

Pleasant

15 Jun 2025

Amy

This place is very run down

Leisure Self

4/10

Poor

10 Jun 2025

Tommi

There was a roach in my room. I have video of it.

2/10

Poor

01 Jun 2025

JoAnn

Not a Great Place to Stay

I have stayed at this property in the past, but it has been many years ago. This hotel has cracks all over the top of the walls in and out of the rooms. It appears that some major settling has occurred there. I did not view the pool area when I was there.
The night I stayed, there was booming music i could hear in my room. I called the front desk with my cell phone ( no phones are in the room). The person was very nice. He told me the music is from the restaurant (Chill) nearby. It went on till midnight or more. It was a Friday night.
Breakfast was poor. Bananas were over ripe, the decaf from the coffee machine was like hot water. I did have cereal and milk. That was all.

Self

6/10

Pleasant

24 Mar 2025

Juan Carlos

The staff were very friendly. The prooerty though was not what we expected. It was okd, the elevator had an ugly smell, it was dirty.

Business_and_leisure Family

8/10

Excellent

23 Mar 2025

Luis

Leisure

4/10

Poor

22 Mar 2025

Gale

Our stay wasn’t bad.. however, our specific room had its own issues. The bathtub faucet was continuously dripping no matter what we did and the water was hot leaving the room and bathroom extremely humid and heavy. The shower pressure was next to none and there was a crack across the entire mirror the e reported and was never fixed. We got locked out of our room (our cards wouldn’t work) and we had tog eat then reset, and the room itself had a

8/10

Excellent

02 Mar 2025

Harper

No Ice machine on your floor. All ice machines were broken. Had to go down to lobby & they had to get ice from their breakfast bar.

Leisure Family

10/10

Exceptional

17 Feb 2025

zhijun

Very good experience

10/10

Exceptional

29 Nov 2024

Taralynn

Happy

8/10

Excellent

29 Nov 2024

William

Easy getaway

Older hotel but upkeep was good.
Breakfast was solid, and it was quiet

Partner

4/10

Poor

11 Nov 2024

Alfredo

So disappointed and not recommended!!

Roaches and crawlers on the room.my wife got bitten multiple times in her body The place needs and upgrade and a real star grade. My whole experience was not a pleasant one and don’t recommend it at all.

Friends_and_family Family

10/10

Exceptional

04 Nov 2024

Neal Kalani

Very close to my business and personal matters that I needed to tend

Business_and_leisure

2/10

Poor

24 Oct 2024

Kevin

Tv didn't work, smelled, cracks in every wall, phone didn't work when I tried to call the desk, hair in the sink, light by the bed didn't work. Got rooms changed. Smelled, cracked walls, shower head was like a pressure washer.

Business Self

6/10

Pleasant

06 Oct 2024

Jurian

2/10

Poor

04 Oct 2024

Justin

Remodel Motel

The pictures make it look good but its terrible. We moved 3 rooms and the last room was the “Suite” and it was still bad! Horrible remodel job and non of the A/Cs work correctly. The whole hotel was hot. It was better to sleep outside than in the hotel. Dont go here, spend the extra money and pick one of the others near here.

Friends_and_family Family

4/10

Poor

22 Sep 2024

Doug

I have stayed here multiple times and have been very satisfied. I was unable to make it this time and tried to reschedule for the following weekend. I was offered no help. No effort from hotel to reschedule. I will not be staying at this hotel chain again.

10/10

Exceptional

23 Jun 2024

Aubrey

This was a great and inexpensive stay for my husband and I. The staff were always super kind and helpful. The room was clean and well maintained.

Business Partner

8/10

Excellent

22 Jun 2024

Linda

Close to the meeting facility and

Business Friends

8/10

Excellent

16 Jun 2024

Connie

I read many of the previous reviews and decided the price was worth the gamble.

The main sign out was hard to find but the address in Google Maps was correct. The parking lot is well lit and parking was readily available near the front. Reception was fine, but i do agree with others that $100 deposit is a bit much for a 2 or 3 star hotel.

Our room was partially renovated with newer furnishings and tile. The AC unit did rattle, but it was not too bothersome.

The elevator inspection was up to date (a previous reviewer said it was not).

The bathroom and room doors locked just fine. There was a drain stop in the tub, everything was clean enough. No bugs either.

I didnt check if the pool was open.

Leisure Partner

6/10

Pleasant

02 Jun 2024

Carol

Nice but not the right eoom

I rented this room for my in-laws for a family event. My mother in law needs a walk in shower and accessible room. They did not get it. I am highly disappointed. I unfortunately didn’t find out about this until after their stay.

Friends_and_family Family

6/10

Pleasant

05 May 2024

Sandra

Clean rooms. Quiet. Staff very friendly. Rooms small and outdated. Overall good place for the price.

Leisure Family

8/10

Excellent

04 May 2024

jeff

Satisfactory accommodations.

It was satisfactory. Breakfast waffles were good.

Self

4/10

Poor

29 Apr 2024

Dominique

Not satisfied at all.

When i first Arrived to the room the bathroom wasn’t cleaned properly. There was hair all over . In the tub on towels. Later is also became apparent it was infested with bugs . They were in the bathroom in the room and on the walls . There were also roaches. I contacted the people downstairs and one solution was to move rooms, when doing so they then said all suites were full that they can downgrade me or I can check out. Very inconvenient, especially because Im not from the state and couldn’t move as well after having surgery. That was the reason i choose The hotel.

Business

10/10

Exceptional

28 Apr 2024

Christina

Night

Very comfortable room and bed. We enjoyed our time together

Partner

8/10

Excellent

22 Apr 2024

Quanah

I have stayed here a few times. The staff are friendly and the rooms are clean.

Business

4/10

Poor

08 Apr 2024

Lindsay

Building literally looked crooked at places like it’s very foundation was not sturdy. The hall window was slanted compared to the hallway itself. Cracks and peeled/globs of paint ran along the walls and ceiling. Outlets did not work at the nightstand. There was no plug cover on a bathroom outlet. The bathroom door wouldn’t close at all and the room door would not bolt. Beware because this was the most expensive choice hotel I’ve ever stayed at and the absolute worst quality/condition.

10/10

Exceptional

06 Apr 2024

Verified traveler

Great service

4/10

Poor

25 Mar 2024

Billy

Check in was smooth. Having to post a $100.00 deposit was a little much. The web sight advertised swimming pool but after check in was told, it's under reconstruction. Appeared as though they have just shut it down. no reconstructions activities were visible, even had the sight completely out of view. Had people knocking on door and messing with door handle throughout the night. Breakfast would have been nice but the hot food was empty and during the 40 minutes we were there eating, no food was brought out so we were stuck just eating cereal. Will not stay at this property again. The \"False advertisement\" of the swimming pool was a huge issue with my children for their spring break stay. Reconstruction should have been noted on the pages

Leisure Family_with_children

6/10

Pleasant

16 Mar 2024

Leanne

If you have the money to stay somewhere else, do.

There was hair in the bathroom on the tub, counter, and toilet paper. Breakfast was lacking. When my husband went down before us to get coffee there was cereal but no milk and waffles but no syrup. There were also no tongs to pick up the fried eggs or sausage. Overall it was a cheap room for an older hotel with issues that could be easily fixed.

Friends_and_family Family

10/10

Exceptional

10 Mar 2024

Veronica

Very clean and smelled good

4/10

Poor

09 Mar 2024

Matthew

I thought with it being nearby other nice properties I've stayed at that they might be comperable but it was basically a cheap roadside motel in a good area.

Leisure Partner

2/10

Poor

17 Feb 2024

Lefus

We weren't satisfied with the upkeep and cleanliness of the facility. The elevator had something posted saying next inspection will be in 2021, and it was dimly lit with a flickering bulb.
We get to the room and the extra deadbolt lock at the top of the door was broken off, so we wouldn't have the extra security of that lock.
Then looking in the room there were cracks all throughout the walls and the floor was noticeably uneven, we were on the second floor.
The floors were sticky, which prompted me to never want to take my shoes off.
We never got hot water in the sink in the bathroom, and it was running for a while.
None of the appliances were plugged in, and although the phone looked plugged in, it didn't work.
It just overall made you feel uncomfortable, and although it's literally just a place to lay your head, that's about it.
We checked our immediately.

Partner

10/10

Exceptional

16 Feb 2024

Leste

Nice hotel

2/10

Poor

31 Jan 2024

Hazik

The room stinks and the bathroom had fungus on the shower head and tub was extremely dirty with previously showered soap stains. And I found baby roaches in the tub laying dead in the tub. I checked in late but kids were already fallen asleep so I didn’t get the room changed. However, I did notified the front receptionist and showed him pictures I have taken. He offered to give me a different room but we were all tired and went to sleep in that same room as we only stayed for the night.

Business_and_leisure Family_with_children

2/10

Poor

28 Jan 2024

Jessica

Won’t stay here again!

The staff didn’t care about any problems we had with the room. We had to keep resetting our keys for them to work. The doors are hard to close. Sheets weren’t clean. Hotel is overall old and run down.

Friends_and_family Family

2/10

Poor

18 Jan 2024

Gil

The worst experience ever

10/10

Exceptional

10 Dec 2023

Douglas

Great price, location and service

Leisure Self

4/10

Poor

07 Dec 2023

Carlos

Poor maintenance inside the room

Business

4/10

Poor

29 Nov 2023

Martha L

Asked to check out 30 minutes before stated time. 200 dollar hold on credit card.

Leisure Family

2/10

Poor

27 Nov 2023

Barbara

Please read the reviews! This hotel is absolutely awful! We were in a room toilet didn’t flush, moved to another room that hadn’t been cleaned. We has roaches in the tub, toenails all over the carpet, bugs in the sheets, windows are so terrible you can’t see out, holes beneath the carpet you can twist an ankle, windows didn’t seal and you could smell smoke in the room. We contacted Hotels and after opening a case were promptly refunded three nights and moved to another hotel. Next, the hotel management will add to this review with something telling possible future guests the total opposite. READ REVIEWS AND RUN!

Leisure Family

8/10

Excellent

25 Nov 2023

Nora

Good and attentive staff. There’s room to improve in cleaning the rooms

Leisure Family

4/10

Poor

23 Nov 2023

Jeanette

Very basic. Mattress and pillows tired and should be replaced. One notch above Motel 6.

Business_and_leisure Self

2/10

Poor

23 Nov 2023

Jena

Well, for starters we weren't permitted to change credits cards upon check-in, the room looked like someone came in and ripped things out of the walls like the towel racks and desk mirror, the \"security\" door to get access to the rooms was unable to lock or fully close, the hot breakfast was overdone eggs and undercooked sausage, but the worst part was the giant roach that greeted us at the door the next morning. We will NEVER stay here again!!

Leisure Partner

8/10

Excellent

21 Nov 2023

Madanda

Comfortable, clean, excellent breakfast

Good value for money

Self

2/10

Poor

20 Nov 2023

Tiffany

i booked the hotel for my son the price was great but when my son got there he couldnt check in because he didnt have a phyisical card he didnt have a place to stay he stayed in his car which is dangerous and i think they could have done better than that help ppl sometimes if they are in need

Self

4/10

Poor

01 Nov 2023

Nicole

Breakfast was ok but very few options.
Side door stayed unlocked so anyone can come in.
Very noisy, I can hear everything. They had a party in one of the rooms on the first floor, so I got no rest at all my first night.
Key card stopped working twice.

Business Self

4/10

Poor

27 Oct 2023

Jeff

Room had a distinct odor that was not pleasant, if I hadn't have been too tired I would have asked for a different room. Overall, the room wasn't bad but felt a little run down.

Business Self