Baymont By Wyndham Lewisville

United States , Lewisville - TX
Lewisville, 885 South Stemmons Freeway
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100 reviews shown

2/10

Poor

22 Apr 2026

Mary Rose

I appreciate that the front desk receptionist was polite and helpful, unfortunately the overall condition and maintenance of the property fell short of expectations. Upon arrival, there was a trash bin left inside the elevator and a cart sitting unattended outside. What was concerning is that even after multiple trips back and forth, these items remained in the same position, which gave the impression of poor upkeep.

Breakfast was also disappointing. The options were extremely limited, consisting mainly of waffles, bread, and coffee, with no protein options such as eggs, bacon, or sausage. I have stayed at another Baymont hotel in the past, and that experience was very positive—the property was clean, well-maintained, and the breakfast offered a good variety of options. In comparison, this stay felt significantly below the standard I expected from the brand.

Overall, based on my experience, the hotel appears to be poorly maintained and did not meet the standard I have come to expect. I hope this feedback is taken into consideration for improvements moving forward.

Friends

2/10

Poor

19 Apr 2026

Brenda

Unfortunately our room was gross. There was stuff all over the walls. No soap in the bathroom. Chair had stains all over it. Breakfast was not good…muffins, toast & cereal with coffee & juice
The carpet was stained everywhere we went in the hotel. Would NOT recommend this hotel to anyone.

Family

6/10

Pleasant

06 Apr 2026

Ivan

Great AC

Friends_and_family Family

2/10

Poor

16 Mar 2026

Heather

Staff was not friendly. The room was in disrepair - tiles loose on bathroom wall, shower curtain rod pulled loose from wall and barely hanging on, TP holder broken, wooden pieces that were supposed to cover the A/C drain knocked down and lying on the floor, security bar on door ripped off, etc. The pool was understandably closed in since it is March. The breakfast was pitiful - only powdered coffee creamer and no sweetener options except sugar - both in dirty multiuse containers. The muffins were dry and gross.

Partner

2/10

Poor

04 Mar 2026

Timothy

When I first arrived, I was given a room that wasn’t cleaned yet. The front desk easily moved me to a new room, but still not a good start.

The new room I was moved to had a couple lights that barely worked, the sofa chair had stains on it, the office chair was broken, there was a hole in the bathroom wall corner, the tub looked filthy (although the damage looked like it needed more than just a simple cleaning), the air conditioner in the room looked dirty so I was scared to turn it on. Overall, the room was the worst hotel room I’ve stayed in.

Also, the complimentary breakfast was just cereal and a waffle maker which isn’t true breakfast in my opinion. There is a Cracker Barrel right outside, but that’s just paying for breakfast.

This place is definitely not worth the price they charge per night.

Self

2/10

Poor

01 Mar 2026

Alex

Stay away! Absolutely disgusting!

Self

2/10

Poor

22 Feb 2026

Breanna

Room dirty.only two small towels.sink broken.outlets didn’t work.stains on chairs in room and weird smell in hotel room.

Self

10/10

Exceptional

21 Feb 2026

Marcus

You know for what it is for the $75 something tonight it was really good. Me and my wife enjoyed the sleep there we really didn’t have any problems with noise and we will be returning. I would just say the shampoo need to be filled up, but other than that, it was fine.
Also, I got there about an hour early and the staff is I couldn’t have a room but as soon as you did find a room in about 15 minutes, they got me into room to rest and I was able to get pick up my wife and we came back and rested for a couple hours. Great stay

Friends_and_family Family

2/10

Poor

18 Feb 2026

Salvador

Room wasn’t clean ac smelled like pee sink was leaking and no outlets worked

Leisure Family_with_children

2/10

Poor

17 Feb 2026

Joseph

1. Paint chipped and cracking.
2. Paint chips and debris around the edges of the carpeting.
3. Breakfast lacking--cereal, maybe
4. This could be a great property, but not maintenance investment
5. Had coffee, but not drinkable
6. Advertisement extremely misleading.
7. Linens and towels were clean, but threadbare.

Business Family

2/10

Poor

14 Feb 2026

Christopher

The room was terrible and everything was dingy, smelled funny. When you stepped into the shower felt like the floor was gonna give out under you. House keeping didn’t show up to the clean the room at all until the last night, had to go get my own toilet paper and fresh towels. The windows were boarded up on some windows

Business Self

2/10

Poor

13 Feb 2026

Leon

All amenities where not available like dryer and I have to constantly clean my own room because of language barrier and others I should be given something for this horrible experience

2/10

Poor

13 Feb 2026

John

All of the above and more

6/10

Pleasant

04 Feb 2026

RANDY

I'll keep it simple. If I had not been able to get the rate I did through Expedia, this was not a motel that I would have chosen to stay at. I chose it for the rate I got because I knew I wouldn't be there much at all during the 4 days I stayed so I made do. The front desk staff was couteous. It's not however a motel I would choose again if I was going to spend much time there or if my family had been with me.

Business_and_leisure Self

2/10

Poor

23 Jan 2026

Nathan

Room had horrible odor, the heat blows out cold air. No assistance from front desk.

2/10

Poor

20 Jan 2026

Abdul Rahman

First, got a room that I had not booked and after they switched rooms to be more similar to the one I had booked, the room was falling apart. Lamps and phone not working. Bathroom had weird stains and fixtures falling apart. The hotel staff did not seem to care about any issues or upkeep and even the luggage trolleys were taped together and falling apart. Very disappointed with my experience.

Leisure Family_with_children

4/10

Poor

16 Jan 2026

Daryl

Definitely get what you pay for, upstairs hallways smells, no cups for
Water in the room, not that i would drink from the sink, phone missing buttons, tub wall peeling off the sheetrock, hair on the bed, no bugs though surprisingly,

2/10

Poor

13 Jan 2026

Terri

Room had a dirty syringe in it. I asked the front desk for housekeeping to leave clean towels. Not only did they not leave towels they didn’t even clean the room. This is second time we stayed here and the same thing happened the first time. I will not go back

10/10

Exceptional

10 Jan 2026

Tamera

Yes

6/10

Pleasant

20 Dec 2025

Jonathan

Clean room.

Friends_and_family Family

8/10

Excellent

16 Dec 2025

Terri

Staff was great

Business Family

2/10

Poor

12 Dec 2025

Brandy

We checked in and the first room was dirty
The sink was detached from the counter and there was burn holes all over the bedding. The second room they gave us had black mold growing around sink in the bathroom and the emergency lock was broke there was holes all over the walls and the beds had hair all over them!!! Asked for a refund she said she refunded me but i never received my refund they are now saying i stayed there and the Manager wont return my calls.

Business_and_leisure Family_with_children

2/10

Poor

08 Dec 2025

Victoria

The room was not the best , this place definitely needs an update and an upkeep .The mattress was uncomfortable , you could feel the springs on your back not to mention gross with stains .breakfast options wasnt good. Furniture is worn and moldy , wires everywhere, the small chair in the room had a big hole in the back like someone slit it to hide something. I stuck it out because it was a business trip. I will not recommend this place.

Business

2/10

Poor

07 Dec 2025

Areli

The room wasnt clean , the bath tub was like falling apart and it had what looked to be mold on the outter edges. The pics did not match what u actually get

.

Leisure

10/10

Exceptional

27 Nov 2025

SOOSEONG

It was a comfortable stay at a reasonable price.
This is my second stay.
I will stay here again next time.

8/10

Excellent

23 Nov 2025

Robert

We have stayed in this hotel almost every weekend for about 2 months, but have recently decided to go somewhere else for our stays. While most of the staff is very pleasant to deal with, that isnt the case with all of the staff. Theres one night person in aprticular, skinny with black hair and glasses, who acts like having to do the job she is paid for is beneath her. Very little communication skills, rude demeanor to paying customers, and little to no situational awareness. The rest of the staff, very pleasant and always accommodating to everyones needs. But it only takes one person to spoil the experience. Other than that the hotel was always great to us. There are a few minor things here and there but all in all a really great property to stay at, and some of the nicest rooms available in lewisville. Would highly reccomend getting actual blankets for the beds tho lol

Partner

2/10

Poor

10 Nov 2025

Shang Lee

Roaches all over.
Night stand corroded.
Tv stand corroded.
No microwave. Asked old man in charge. He said no microwave available.
Big white spots all over carpet, looks like old vomit.
Restroom ceiling, black mold, then 2nd day leaking from top room. Asked to be moved, no reply. Old man in charge said no. No refund. On my 3rd night, young lady calls, they move me.
Too late, I was checking out the following day. I already inhaled everything. I had to wash all my uniforms at laundry mat prior to arriving home. I felt itchy for several days.
The worst hotel I’ve ever been at. I would not recommend this hotel to anyone, regardless if it was free!!!

Business

4/10

Poor

02 Nov 2025

Jennifer

Room was kinda gross. Extra lock on door barely worked. Asked them to change rooms and they said they would fix it and they didn't. Fire alarm went off at midnight one night for no reason.

Self

8/10

Excellent

21 Oct 2025

Martin Carrion

It was the right hotel for the right price before heading out to the airport.

Leisure Family

6/10

Pleasant

20 Oct 2025

Steve

Good enough

4/10

Poor

19 Oct 2025

James

Bed was Stiff tub stained, drain in bathroom sink drain slow. Gym was poor treadmill was not working. Housekeeping did not come in to clean our room or refresh. Our towels. Bathroom hadn’t been swept room did not look like it was vacuumed before we arrived. Room was smelly. Deadbolt was also broken. Located right next to a loud noisy gas station that is very active at night.

Leisure

4/10

Poor

18 Oct 2025

Jonathan

The room gave my daughter and myself a rash when we entered. We didnt get a chance to sleep because we felt it was the room being dirty. It seemed someone was there before us and the floor was not maintined clean. The room was filled with warmth that we could not described, even though the air conditioning was on the atmosphere was not pleasant.

Only thing great about this place was the lady that helped us. Give her a raise. But this place needs a remodel.

Business Family

2/10

Poor

11 Oct 2025

Gilbert

Sheets on bed had holes....carpet looked not vacuumed...room was not what is shown on website.

Leisure Family

2/10

Poor

11 Oct 2025

Ivan

Roaches

Business

4/10

Poor

10 Oct 2025

Daniel

The sheets on the bed had holes in them and the room was dirty. I wiped down the chair before I sat in it and it was very dirty. Overall there doesn't appear to be any upkeep on the facility

Business Self

2/10

Poor

07 Oct 2025

Laura

My room has a water leak, told the owner he did not offer to change me to another room,

4/10

Poor

28 Sep 2025

Maria Alma

The place can use some updates broken faucet missing light bulbs carpet stinks specially under the bed probably never been vacuum since they open counter lady was rude asking where I can get bottle water she point me vending machines that don’t sale water. 24 hr. Fitness you can forget it it’s lock. Pool was dirty.

Business Family

6/10

Pleasant

19 Sep 2025

Ivory

The room we stayed in they didn’t have any shower gel in the dispenser , no hand soap in the dispenser, stuff all on the walls and some flower/ rose petals on the floor, but we did bringing our own body soap and sanitizer. Everything else was good.

Business Family_with_children

2/10

Poor

18 Sep 2025

Pamela

The rooms are outdated and dirty and we tried two different rooms and both rooms were damaged.

Leisure Partner

8/10

Excellent

12 Sep 2025

Alicia

Customer service is always good. They make sure you are taken care of.

Partner

6/10

Pleasant

05 Aug 2025

Cheryl

Had 5 people. Gave us a room that would only sleep 4. Switched rooms to one with a couch. That was great, but there weren't enough towels, there were no sheets for the couch, there was white stuff on the edges of the floor, the floor was sticky, the sheets were stained and the bed was uncomfortable. Went out the next day and came back expecting the room to be cleaned, etc. Had to go to the desk twice for the extra towels, extra sheets and toilet paper.

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Daniel

All good and cheap

Self

4/10

Poor

29 Jul 2025

Steven

The property was very dirty and in bad condition. We had to change rooms three times before we could find one we could stay in and it had black mold in the bathroom ceiling.

Leisure Family

10/10

Exceptional

23 Jul 2025

Kim

Great hotel

We had the best time, pool was clean and rooms were clean and comfortable, we will be back

Friends_and_family Family

2/10

Poor

22 Jul 2025

Marsha L.

Horrible. Left and went elsewhere

2/10

Poor

20 Jul 2025

Jerome

Worst hotel I have been in the last 20-years (and I do have pictures to sustain my claim below).

Anymore who gives a review more than 1 or 2 for this hotel is fake.

First let's start with the fact no one was at the front desk when we arrived and we had to wait several minutes (despite chatting to signal our presence) and finally ring the bell to have someone to show up.

Then the fact I had requested a disabled room and was never offered one.

When going to our room to discover that half the carpet was wet and it was smelling moldy.

Back to the front desk (still no one, ring again), we signaled the issue and were answered: "OK, I'll give you another room..."
Like it was something normal and OK to deal with. No apologies, no concerns expressed, nothing...

The hotel itself hasn't been renovated for 20-years or so. There is unfixed (or very poorly fixed) water damages on the wall, A/C is attached to the wall with bare planks, holes in the bathroom door, scratches on wall paint, rust in the bathtub, no even an alarm clock...
You get the idea...

We didn't even have a spare toilet paper roll available, so we ran out of it.

Finally, for breakfast, you will got nothing other than pastries and cereals. No milk, no fresh fruit, no yogurt...

It looks like the owner is cutting every corner it can to save money on this property...

I wouldn't say anything if the property was located in the middle of nowhere with very low passage. But not in the vicinity of the Dallas area...

Leisure Friends

2/10

Poor

20 Jul 2025

Danielle A.

It was unclean nasty moldy dirty carpet

Leisure Family_with_children

2/10

Poor

12 Jul 2025

Samuel

The carpet was wet because of the ac. Assistant manager has no people skills whatsoever. He was rude and aggressive to the point that i had to get a refund and change hotels.

Business Self

2/10

Poor

01 Jul 2025

Carishma

Worst 24 hr

It was so horrible i did not sleep. Everytime I went to the Front Counter there never anyone there to assist. Room was hot no ac, whole in the bathroom door, when i walked in the water was running in the bathroom, room smelled like mold.

Friends_and_family Family

6/10

Pleasant

27 Jun 2025

Javier

You get what you pay

For the low price you get what you pay for. We walked in to check in an the person was on his cell phone, we got our room and the fridge had food inside and the a/c unit wasnt blowing cold air much.

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Briitney and Lonnie

Peaceful

2/10

Poor

09 Jun 2025

Bobby

This has got to be the worst wyndiam hotel I have ever tried to stay at. Room dirty, toilet constant running, soap dispenser laying in tub, carpet and bed covers spotted and dirty.

Business Self

4/10

Poor

01 Jun 2025

Eugene

Not

Friends_and_family Family

2/10

Poor

26 May 2025

Nikiya

This place was NASTY! There was bedbugs, smelt like weed, the rooms were not clean. There was holes in the wall the blankets were stained. Do not stay here!!

Friends_and_family Family

8/10

Excellent

26 May 2025

Kayleigh

The room was fine for what we paid. The breakfast is not what was showed in the picture it was terrible!

Leisure Family_with_children

2/10

Poor

26 May 2025

William

Rooms were nasty. Got a flea bite. The entire place smelled like weed. No way I would recommend.

Leisure Family

6/10

Pleasant

19 May 2025

Kevin

The area was decent, Walking distance to Cracker Barell. The ony thing I didn't like was the lighting was pretty low.

I would stay there again.

Business Self

2/10

Poor

17 May 2025

Chad

Go somewhere else

Was very poor. Pool was not open as they stated it was when i called. It was noisy all night. Smelled of Marijuana in the halls. Water would barely come out of the sink in the bathroom. Remote control for tv didnt work

Business

4/10

Poor

14 May 2025

Aaliyah

Okay Stay

You get what you paid for but the hotel should definitely be a little less; maybe low $50 a night. The covers had cigarette burns and stains. The shower did not work well. Maintenance came to fix it but we had to go. Breakfast was good though.

Friends_and_family Family

2/10

Poor

11 May 2025

Irene

Picture made room look nice clean, but no my rest room had mold by shower no trash cans. Only had 2 towels in bathroom. Carpet was dirty and had some sticky spots got bit on my arm and face while laying in bed. Never staying again

Leisure Partner

4/10

Poor

10 May 2025

Garrett

Well for starters the AC did not work in our room. They fixed that within an hour but then I noticed that we didnt have any soap or shampoo in our room at all.

We also didnt have a box of tissues either. This DEFINITELY was not a hotel. It was a MOTEL

Family

4/10

Poor

09 May 2025

John

Long drive needed a place to lay down … the ac was cold which I liked the bed was descent comfy the sheets and blanket were thin.. there was no usb plugs for chargers the wall sockets were not covered, the shower didn’t work shower head didn’t shoot out water. The pool was closee… the breakfast was plain but Cracker Barrel was right next door so you can walk which was convenient… the staff at the front desk was polite and kind.

Leisure Family

8/10

Excellent

05 May 2025

Kristi

No coffee pot or microwave in room.

Leisure Family_with_children

4/10

Poor

05 May 2025

Verified traveler

Bugs

Their were bugs on the pillow

2/10

Poor

04 May 2025

Joshua

Bathrooms smelled of urine, didn't appeared to have been cleaned maybe ever, dead cockroaches on the floor of the room. Musty odor throughout. Totally disgusting.

Leisure Partner

2/10

Poor

20 Apr 2025

Jenae

If I vould give zero stars, I absolutely would! Dont be scammed!!! Pictures are deceiving! Stains, dirt, leftover towels from the last guests, no towels for the new, no toilet paper, nasty everything!!! Smelled like cigarettes and weed. A roach motel was cleaner! Save yourself and look for a hotel in Denton and not super sketchy Lewisville!

Leisure Partner

6/10

Pleasant

19 Apr 2025

Anthony

It's a older establishment but was looking for a new one

6/10

Pleasant

11 Apr 2025

misty

Make sure to bring your own shampoo conditioner and soap. They didn’t supply none of that. Pictures shown of the property are not up to date. Would not recommend if you’re looking for cleanliness. Staff was very nice though.

Business_and_leisure Family

8/10

Excellent

24 Mar 2025

Nate

Was ok for the price

4/10

Poor

22 Mar 2025

Lucero

Over priced for quality, and the whole hotel smelled like weed. When supposedly it’s a smoke free hotel.

Business_and_leisure Family

10/10

Exceptional

02 Mar 2025

Ovidio

Very nice and look 👍

2/10

Poor

02 Mar 2025

Jimmy

Too many maintenance items to list them all... broken toilet seat, chewed up or rotten bottom of bathroom door, tape duct seal window, AC front falling off ..... and more. It was so bad we left after 1 night (had 2 paid for). If I thought we could have got our money out for first night, we would have gone somewhere else. When we left, the morning breakfast area looked like a dump with garbage overflowing. We had no interest or appetite to eat the very limited breakfast.

Leisure Family

2/10

Poor

02 Mar 2025

Alexis

Worst hotel stay ever!!

Was absolutely awful. Smelled like marijuana and I couldn’t breathe in the hallways, seeped into our room so we had to put a towel down. God forbid I mention it to the staff. Got towels ONE day out of 5 we stayed. Had to grab some off the cart. Trash was never picked up. Breakfast was non-existent. Our room was DISGUSTING with mold, dirt and trash. DO NOT STAY HERE!! Attempted to get a refund or a partial refund and hotels.com questioned me and refused. Here’s the proof.

Friends_and_family Family

8/10

Excellent

20 Feb 2025

I have been staying at this property for several years when I come to this area. Rooms and staff good. Internet has gotten worse and worse.

Business_and_leisure Family

2/10

Poor

10 Feb 2025

Randy

We had a long day and had just flown in. We barely had time to eat and relax when we check the restroom. The restroom was so dirty, the toilet had hairs all over, little spots of some fluids all over, and the floors had crumbs and dust. Got to wash your hands? Water pressure was so weak. The tub was completely stained and dirty. We left without even getting a refund.

8/10

Excellent

24 Jan 2025

Madala

Not bad

2/10

Poor

09 Jan 2025

Evelyn

Terrible.

Thankfully i only needed a place for us to sleep a few hours. The room we were in had roaches, it smelled odd, the tub was peeling, none of the outlets worked, some outlets didn’t even have covers so you could see into the wall, the light on the bathroom was missing a cover. It was a jon smoking room and the furniture and linens still smelled. I wanted to cancel my stay and get a refund but we had a long trip and we needed sleep. Even if it was uncomfortable.

Friends_and_family Family

10/10

Exceptional

09 Jan 2025

John

Excellent desk manager. Nice room. Continental breakfast is complete.

Leisure Self

2/10

Poor

05 Jan 2025

Carolina

The staff was ok. Very disappointed with the conditions of the room. A lots of construction dust all over, the walls were deteriorating.

Family

8/10

Excellent

05 Jan 2025

carla

shower leaking and noisy. Room had a not so fresh smell, blanket on bed was bleach stained.

Leisure Family

6/10

Pleasant

25 Dec 2024

Donna

Luckily I was only spending a night. There was no toilet paper or any other toiletries

Leisure Self

10/10

Exceptional

20 Dec 2024

michael

Loved it

Leisure Partner

10/10

Exceptional

07 Dec 2024

Tina

Fast and easy check in. Very clean.

Leisure Family

10/10

Exceptional

26 Nov 2024

Bernard

Staff was friendly and welcoming. Checkin and out was a pleasant experience.
The room was very ckean and quite. Maids jept room stocked with clean towels.

Leisure Self

4/10

Poor

22 Nov 2024

Khawl

Area is ok

4/10

Poor

19 Nov 2024

Marcus

The couch in the room was filthy, possibly stained. There is no way I would sit on it. The walls were dirty.

Leisure Partner

2/10

Poor

10 Nov 2024

Taralynn

It was the tub for me. The tub was peeling real bad. The room that I was in. Actually, no one needs to stay in their room. The plugs do not work properly. Nothing stays plugged into the wall. The tub is peeling really old. I had to go buy a placemat to put in the tub so I could shower. The staff was not customer. Service was horrible. That’s why I did not extend my stay. I was staying in town a little bit longer and I did, but I moved to another hotel.

Business_and_leisure Self

6/10

Pleasant

08 Nov 2024

Jessie

Roaches

Business_and_leisure

4/10

Poor

06 Nov 2024

RUSSELL

Common areas in lobby seemed clean and updated. Room was dingy, with carpet and bed coverings that were stained, along with marks in the wall (like small holes). Area had activity both inside and outside - people hanging around, smoking or lounging. Next to a busy highway also. Felt like we were extra scrutinized by those around, who were wearing dirty t-shirts and very scruffy looking. Just did not feel like a safe place. We left and did not stay there beyond a half hour or so.

Leisure Family

2/10

Poor

04 Nov 2024

jamal

Hotel room was dirty roaches and bathroom tub are filthy

Self

2/10

Poor

03 Nov 2024

jamal

Roach infested

They gave me a room that was not clean and they have ROACHES

Self

6/10

Pleasant

22 Oct 2024

Neal

Over all service and experience

No soap in my room (did not call and bought my own as this should be standard service and part of the quality assurance (QA) before Guest check in. Low on lotion and shampoo/conditioner (again, part of QA). Stayed 3 dys and 2X locked out of the room after being out several hours. When asked the front desk clerk he was dismissive, no apologies or explanation.

Self

6/10

Pleasant

15 Oct 2024

Luis

the waffles for breakfast tasted spoiled it was weird other than that it was a good stay

Leisure Family_with_children

4/10

Poor

13 Oct 2024

Noriko

Not how it looked in the photo at all.

Business_and_leisure Friends

10/10

Exceptional

07 Oct 2024

Fabian

Need to open breakfast bar at 6am

2/10

Poor

22 Sep 2024

Elias

Highly don’t recommend

The cleanliness of the hotel was not worth a one star. The walls had drawings all over them. The beds and dressers in both of my rooms were broken as well as all of the soap dispensers.As soon as walking into the hotel it smelled of must and urine. I do not recommend this hotel unless you want to be highly disappointed.

Friends_and_family Family

2/10

Poor

07 Sep 2024

Tim

Bad area, room was dirty

4/10

Poor

06 Sep 2024

Garrick

We Unfortunately had to Change Rooms Twice due to Smell and a Wet Floor.

Friends_and_family Family

4/10

Poor

02 Sep 2024

Christine

Needed repairs in wall

Business

4/10

Poor

30 Aug 2024

Forest

The entire property is stained. There wasn’t really anything that didn’t need to be replaced. There are spots on the carpeting that are sticky and stained. My girls could walk bear foot for fear of what they might pick up. The staff was not accommodating at all. We arrived maybe 30 minutes before check in but they wouldn’t allow early check in even by that amount of time. Overall not a good.

Leisure Family_with_children