Banyan Tree Samui

Thailand , Koh Samui
Lamai, Moo 4, Maret, 99/9
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100 reviews shown

10/10

Exceptional

27 Apr 2026

David

Wonderful spot. Service was impeccable. Beautiful views especially the higher up on the hillside your villa is. Food was terrific but they could use one more restaurant for dinner to offer options with 100 villas on property.

10/10

Exceptional

19 Apr 2026

eunju

Room was clean &
nicely set up .
staff were so kind & helpful
BBQ buffet in the beach restaurant on Saturday was amazing & good Value

Partner

10/10

Exceptional

15 Apr 2026

Abdurrahman

Ik ben in thailand al in vele (luxe) hotels verbleven, en ik durf te zeggen dat deze hotel in mijn top 3 past. This de combinatie van vele aspecten: de geweldige private beach, ruime kamers met een authentiek sfeer; de voorzieningen en activiteiten; de omgeving; villa en hotel concept/architectuur; prachtige gebondenheid met de natuur; en zeker niet te vergeten: kidsclub! Het leuke is ook dat de kidsclub meteen aan het strand is. Dus perfect voor rust, natuur, unieke sfeer dankzij de ligging en kamers met prachtige uitzicht vanuit de boomtoppen :)

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Allan

The gym was well equipped, but not quite big enough when there was more than a couple of people in there.

10/10

Exceptional

02 Feb 2026

Armin

Luxury hotel, personalized experience, no crowd, clean, ideal to rest with imprvement needed in breakfast choice

Family_with_children

10/10

Exceptional

28 Jan 2026

James

Amazing staff and having stayed in many 5* business hotels this one was different level - had an intimate feel and our villa host Anna was absolutely first class.

Leisure Partner

10/10

Exceptional

09 Jan 2026

Aticha

The room was beautiful. Fantastic location. Great for family vacation. There were several activities for my daughter as well.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Steve

Everything is awesome.
People are amazing and eager to please.
Just wish the food was better.
There is a lot of choice and the food is high quality. It’s just that it wasn’t up to our standards.

Leisure Partner

6/10

Pleasant

16 Nov 2025

yaron

The hotel is very secluded and on a hill side, so you need a golf cart transportation inside the resort and to get out of the resort you have to pay for their taxi service or to get to the resort entrance and order a taxi from an app

Friends_and_family Friends

8/10

Excellent

15 Nov 2025

Daniel

Amazing room (to be exact, all rooms are villas). All stuff was great and very kind.

Friends_and_family Friends

10/10

Exceptional

14 Nov 2025

Emmanuel

Incredible stay. Service is second to none. Anna our hostess took care of all of our needs. We would certainly come back again

Partner

10/10

Exceptional

10 Nov 2025

Firas

Clean room| Amazing breakfast | Staff wemt above and beyond|

Leisure Partner

10/10

Exceptional

29 Oct 2025

Kwok Wai Leslie

Staff, amenities, room cleanliness

Leisure Family

10/10

Exceptional

24 Oct 2025

Jennifer Atwood

As usual for Banyan, the property was beautiful but it was the excellent staff which made our visit so special.

Friends

10/10

Exceptional

04 Oct 2025

Alon

Very good

Partner

10/10

Exceptional

15 Sep 2025

Tofig

Amazing memories

Amazing service, beautiful private villa, great breakfast. Ms Chan at reception was very helpful

Partner

10/10

Exceptional

31 Aug 2025

Jenine

Just got back today from a wonderful stay at Banyan Tree Samui. Beautiful setting. Villa was perfect and staff was incredible.

Leisure Self

10/10

Exceptional

20 Aug 2025

Andrea

Best vacation

Wonderful and relaxing family vacation. Breakfast buffet, infinity pool, private beach, delicious food and beverage, beautiful views were particular standouts.

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Hitesh

The loveliest hotel!!

Leisure Partner

10/10

Exceptional

10 Jul 2025

Ekrem

Excellent resort. Excellent villas. Excellent premises. Excellent service. All staff members are excellent. Excellent overall

Leisure Partner

10/10

Exceptional

18 Jun 2025

ABDULLAH

The best staff ever and the best resort
Thanks to all the staff especially Miss Tak

If o could rate this 10 star i would

Friends_and_family Family

10/10

Exceptional

09 Jun 2025

Mariam

We’ve just returned from a 1 week stay at the Banyan Tree Samui. It is a wonderful hotel. Before we booked we looked at reviews and were a little worried about things others had highlighted such as being overlooked or the level of maintenance. Honestly, I’m not sure why other reviewers made such comments! The first point about being overlooked is moot, the villas are so well laid out that you would only be overlooked if someone had binoculars at hand! The maintenance point, every day we saw people maintaining the villas, the common areas, the focus on keeping the villas in top condition is visible!
As for specifics of our experience, from the size of the villa, to the breakfast, activities, food to the staff, we would give all 5 stars.
We would specifically like to call out a few people, firstly Golf, he is an absolute asset to the group. He was amazing in his engagement, communication and just general customer service. We felt so happy to have his support during our stay.
As it was our anniversary my husband planned a private dinner at the beach. We were fortunate to have Melon helping us that day and she was absolutely fabulous. Her customer service skills were exceptional, she never interrupted or intruded on our meal but was there when we needed her! She also took some beautiful pictures which we weren’t expecting - these little details matter when you stay somewhere like the Banyan Tree.
All in all just a lovely experience and we cannot recommend the property enough!!

Leisure Family

10/10

Exceptional

01 Jun 2025

Ross Muir

Beautiful resort, great food. The staff are wonderful.

Leisure Partner

10/10

Exceptional

19 May 2025

Nicolas

Beautiful hotel with nice facilities

10/10

Exceptional

13 May 2025

John

A cabana style layout. Great privacy and transport shuttles were always available and often pre- scheduled by our personal concierge. Away from the busy city area but was easy to get transport. We dined at the Four Seasons for a White Lotus fix but enjoyed the fine dining more at the BT both in flavor and value. We had a private pool suite and enjoyed swims any time. Recommend and will stay again if we return. Friendly staff made us feel special.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Vishal

Utter luxury. Amazing villas. Food is spectacular, especially the bbq events. Our host was super helpful and attentive to celebrate our trip. Spa is incredible. One of the best I’ve been to. Views from the villa are incredible. A very special place

10/10

Exceptional

20 Apr 2025

Elizabeth

Beautiful resort

10/10

Exceptional

09 Apr 2025

SAMUEL

Exceptional service.

Leisure Partner

10/10

Exceptional

08 Apr 2025

Talal Mohammed

Good location, beautiful views very romantic quiet it's good for relaxing and they get a good experience

Leisure Partner

10/10

Exceptional

12 Mar 2025

Anthony

Amazing.

10/10

Exceptional

10 Mar 2025

Jacky

Beautiful private beach, food was wonderful and the spa options plentiful

Leisure Partner

10/10

Exceptional

21 Feb 2025

JOHN M

Beautiful location ,great food and not overcrowded. Everyone was very friendly

Leisure Partner

10/10

Exceptional

12 Jan 2025

gabriel

Very high quality property with personal service and trained staff to serve in the most polite and professional way its guests

Leisure Partner

8/10

Excellent

11 Jan 2025

KANWAL

We were very happy to be staying at Banyan Tree. The staff are extremely caring and helpful. We would definitely recommend it and like to revisit.

Leisure Partner

10/10

Exceptional

02 Jan 2025

Sean

A beautiful property with six star service!

Leisure

10/10

Exceptional

23 Dec 2024

Sam

Amazing all around! Will
Be back here for sure

10/10

Exceptional

10 Dec 2024

anthony

Loved the resort had so many things to do and felt safe. Staff was wonderful as well and the food was great

Leisure Partner

10/10

Exceptional

04 Dec 2024

Alfredo

Excellent experience. All staff is courteous and attentive. Views are amazing from the room. Decent dining options inside. Staff helped me fix my luggage that broke while being handled on the airport. they picked it up in my room, got it somewhere to be fixed and returned to me like new. Fix price was very cheap as I was considering buying a new one already.

Leisure Partner

10/10

Exceptional

25 Nov 2024

Amanda

Exceptional and faultless

Beautiful hotel and faultless.We stayed in a Hillcrest villa which was so beautiful.Tak our butler was exceptional.Complimentary fitness classes with Bikram we thoroughly enjoyed.Breakfast was delicious.We will for sure return to this beautiful peaceful haven.

Partner

10/10

Exceptional

13 Nov 2024

scott

amazing beautiful property. Staff was very friendly. Food was great. This is a resort that you must hire transportation to go anywhere else on the island. You cannot walk anywhere from this resort just know this otherwise it's wonderful

Leisure Family

10/10

Exceptional

21 Oct 2024

Ramla

Superb

Leisure

8/10

Excellent

28 Sep 2024

Edwin

Property is tugged away from the main road after a long narrow street with many unassuming lots and businesses. The entrance is relatively inconspicuous like other resorts in the area. Guarded security is a plus. Once inside the resorts, it feels safe and insulated from the outside. Naturally, in and out of the facility would be a hike and could be exhausting.

Quiet and safe all over the resort ground. Golf carts were primary transportation for guests and staff. Ground was clean with lots of shades from trees and vegetations. Comfortable to walk about. Steep at places.

Beach and main pool areas were well kept and supported by a super attentive crews.

Spa was clean, organized with soft ambience. Staff was skilled and world class.

Villas was well kept. While maintained yet signs of dating were showing. Lighting, air conditioning, and water flow/pressure were wonderful. There had been a few power interruptions during our stay.

Limited access to the outside confined culinary experience. Eating at the 3 dining facilities was pretty much the only choices.

My biggest disappointment was my misguided expectation in seafood quality. Considering Samui is surrounded by water. I falsely thought fresh, sweet seafood can be found in such paradise, not so. Lobster, tiger pawns, oysters, scallops, squids, and fishes, flavorless and overcooked.

Stayed 9 nights to celebrate our 35th anniversary and a birthday. Anniversary dinner made at Saffron, no staff congratulated us, really?

Leisure Partner

10/10

Exceptional

15 Sep 2024

Phil

Banyan Tree - The best !

First time at Banyan Tree & it was exceptional. Everything clean & beautifully presented. The staff were fantastic in their knowledge & friendliness whilst being totally professional. I shall certainly stay there again!

Friends_and_family Family

10/10

Exceptional

05 Jul 2024

Thomas

Amazing staff and a special shout out to Dada who ensured our stay was perfect.

Leisure Partner

10/10

Exceptional

02 Jul 2024

Michael

Staying at the Banyan Tree Samui was an experience of sheer elegance and unparalleled service. Here are the highlights that made my visit unforgettable:

- **Ocean View Villa:** A masterpiece of timeless charm. The villa’s design, complemented by a stunning pool and a breathtaking view.

- **The Sands Restaurant:** Jack and Melon transformed dining into an art form. Melon’s recommendation of a certain martini was exquisite, and Jack’s exceptional customer service and engaging conversation added a touch of sophistication to every meal.

- **Spa Samui:** As someone deeply attuned to the nuances of massage therapy, I found the treatments here to be extraordinary. Dao, in particular, demonstrated a level of skill and grace that was truly remarkable.

- **Gracious Villa Host, Chan:** From the moment I arrived, Chan's professionalism and accommodating nature ensured my stay was seamless and luxurious.

I eagerly anticipate my next sojourn at the Banyan Tree Samui.

Leisure Self

10/10

Exceptional

01 Jun 2024

Amir

The most perfect staying ever in vacation

More than wonderful experience. The place is amazing and very equipped with the very most comfortable things that make all vacation as perfect as can be. We are highly recommend

Partner

10/10

Exceptional

30 May 2024

Cesar

Great resort overall with great staff and service.

Leisure Partner

10/10

Exceptional

27 May 2024

Harvey Ross

First class hotel. Stunning location. Staff outstanding

Leisure Partner

10/10

Exceptional

09 May 2024

Eric

Excellent

Leisure Partner

10/10

Exceptional

24 Apr 2024

Michael

Outstanding in all aspects

The most amazing hotel, amazing staff and amazing location. Simply fantastic and so much better than the website suggests!

Partner

10/10

Exceptional

07 Apr 2024

paul

Excellent

Little to fault here, very luxurious, spectacular service lovely.rooms. Restaurant offerings limited and the ipad menus very frustrating. Some very loud boorish groups , but thats a cultural thing and little hotel can do about it. I do wonder why they think its ok to shout and holler across such a traquil resort. Maybe some generic notices in the room written in certain languages may help

Friends_and_family Family

10/10

Exceptional

18 Mar 2024

Karoly

Amazing place highly recommended!

Friends_and_family Family

10/10

Exceptional

17 Mar 2024

Ozerk

Excellent property, amazing views, beautiful landscaping, views. Staff is always kind and helpful. Beach, ocean, pool areas are perfect. Views from the rooms, pools in front of each room are wonderful. Would definitely come back.

Leisure Partner

10/10

Exceptional

11 Mar 2024

Eng Kiong

Our host Chan made the stay extremely enjoyable

8/10

Excellent

01 Mar 2024

Ernesto

Great except..

Everything great, the only const is the pool at the villa. Is not climatized. And is cold... You cat use

Partner

10/10

Exceptional

29 Feb 2024

Kath

5 star luxury at its best

Fantastic hotel, the most lovely staff from the moment we got there . The room was just fabulous . Lots of lovely 5 star touches , gorgeous food. Special thanks to Dana , James and Golf for looking after us so well, we will be back !

Partner

10/10

Exceptional

06 Feb 2024

jorge

The staff and their incredible NICENESS made our stay here magical. Kudos .
The setting and incredible landscape was simply a fantasy.
Thanks for the outstanding effort of the people
involved in this beautiful property.

10/10

Exceptional

01 Dec 2023

Verified traveler

Simply amazing

Everything was top notch. The villa was very clean, staff extremely friendly (special shout out to Chan who did an amazing job), facilities amazing and food delicious. We enjoyed every second there.

Partner

10/10

Exceptional

24 Nov 2023

Christopher

The beach is not the best for swimming because it’s quite rocky and drops off quickly. The spa treatments are great. The pools and villas are beautiful. Really enjoyed the rain shower in the villa.

10/10

Exceptional

08 Nov 2023

Rachana

A trip of a lifetime!

Leisure

10/10

Exceptional

15 Oct 2023

Abdulaziz

Excellent hotel and the whole staff were extraordinary

Leisure Family

10/10

Exceptional

26 Aug 2023

jerome

Great facilities & fantastic warm service in this part of Lamai area.

Leisure Partner

10/10

Exceptional

15 Aug 2023

aisling

Phenomenal- start to end.

10/10

Exceptional

06 Aug 2023

Markus

Beautiful vacation

The property is nicely surrounded by nature. The place was very clean and well taken care off. The staff were very friendly and welcoming. We and also our 10 year old daughter appreciated the following: the variety of programs at the kids club, the private pool, the buggy service, the food, the massages and the great view from the villa (hillcrest).
If you are looking for a very special and relaxing experience than we recommend the hotel.
Big thank you to all the staff - you did an amazing job👍

Friends_and_family Family

10/10

Exceptional

23 May 2023

Brian

Life is better at Banyan

Beautiful property and amazing staff. My expectations were exceeded every day. Relaxing, clean, and comfortable.

Partner

10/10

Exceptional

14 Apr 2023

LaVerne

It has been quite sometime since we had stayed at any of the Banyan Tree properties, however after staying at this particular one it sparked all the amazing memories from the past.

Leisure Partner

10/10

Exceptional

07 Apr 2023

John

Gorgeous property surrounding a crystal clear inlet with few waves. Villa was spacious, clean, with top class amenities. Staff service was excellent throughout the experience. I loved that there were a plethora of marine activities that were free to for use throughout the day. Special experiences like the \"floating breakfast\" was well worth the cost. The only thing to note is that while the F&B is very good quality, it was not stunning compared to the overall quality of the property.

Leisure Partner

10/10

Exceptional

06 Feb 2023

salvatore

This place is above and beyond , the best and nicest resort I have ever been to! Can't wait to come back

Leisure Partner

10/10

Exceptional

23 Jan 2023

Josiah

Check in was easy and great. They provided a welcome drink and snack. The staff was very friendly throughout the whole stay. The room was nice and clean. I really liked the room as it was kind of by itself up on the hill. Having the pool just outside the room was great and the hot tub was amazing, especially at night. The property was always being cleaned and the grounds were very clean also. Breakfast was good with the buffet, room service also made good food. Overall this was a great property and would go back

Leisure Partner

10/10

Exceptional

02 Dec 2022

Amir

Wonderful place, we stayed at the Ocean View Villa, the Villa is in perfect condition, the combination of the private pool and the warm jet pool is superb. Restaurant in the higher standard, SPA was a bit expensive but the staff is professional and kind. we would love to come again

Leisure Family

8/10

Excellent

30 Nov 2022

janet

Great but

Some of the rooms are not enjoying the sun so the private pool is useless because the water are very cold.
The rooms are very big, pleasent, and very clean. The bed is great. No privacy anywere in the room.

Partner

10/10

Exceptional

24 Nov 2022

Ajay

Amazing property and staff very competent and friendly. Great spa

Business_and_leisure Family

10/10

Exceptional

12 Nov 2022

Talal

The hotel is amazing and the staff were friendly and helpful

Leisure Family

10/10

Exceptional

26 Oct 2022

Antonin

Superb experience in this luxurous hotel. Amazing stay in the luxurious rooms with an amazing view to the sea. Rooms are very clean, the service of the hotel was spectacular.

Negative points: check in is too long (aprox. 10-15min), you also have to do a quite long online check in online so at the end you spend double time than necessary. The rest was just spectacular.

Leisure Partner

10/10

Exceptional

26 Sep 2022

Alana

If you are looking to be pampered, treated like royalty in serene and spectacular surrounds, luxurious villa and incredible spa and dining experiences look no further than Banyan Tree Samui !
The friendly staff and attention to detail are beyond compare. Other than heading to Fisherman’s Village for an afternoon of JetSki, markets and dining one evening, we did not need to leave the Banyan Tree. It was our honeymoon and we spent 5 nights. We did the private dining on the beach followed by a rose petal bath which was amazing. We also dined at Saffron which is their premium Thai restaurant which was an incredible dining experience - amazing service, food and view! We also enjoyed dining at the Sands one night which is their casual restaurant and they had good live music and a fantastic fire show. We loved laying by the private beach and sipping cocktails and snorkeling. The water was warm and still and beautiful to swim in. The buffet breakfasts are also awesome! I had a 90 minute massage at the Spa which was brilliant and my husband did the rainforest experience at the Spa which he loved and was perfect for him given he doesn’t like massages. We consider ourselves hard to please but this place really lived up to its reputation. While we did see a few kids it’s not really somewhere I would take my own children - it’s somewhere ideal for quiet adult time. I wouldn’t hesitate to stay here again if I managed to find some child free time to recharge the batteries.

Leisure Partner

6/10

Pleasant

03 Aug 2022

Anna

reception place was so nice.
and foods also was good. but all of employee seems like too busy so \"Baki\" and some service always were late.

Leisure Family

10/10

Exceptional

13 Jul 2022

Endrit

Great staff, wonderful room and super clean and inviting

Leisure Partner

10/10

Exceptional

09 Jun 2022

Suzanne

Banyan Tree Samui is just perfect. We spent a week resting, eating delicious food, swimming, kayaking, all that in an exceptionally beautiful environment. Our villa was large, clean, comfortable, with a great private pool. The staff at Banyan Tree Samui are the best!

Leisure Partner

10/10

Exceptional

25 Nov 2021

Andrew

Fantastic and friendly staff. Best breakfast I have ever had. Wonderful clean rooms with beautiful views. Will be staying here again.

Leisure Friends

10/10

Exceptional

13 Dec 2019

Verified traveler

Definitely going back

Great service every where in the resort.. I liked their spa and massage service and very helpful villa host ( Mr moss) .. thank you Moss for making this trip memorable

Friends_and_family Friends

10/10

Exceptional

09 Dec 2019

Verified traveler

From when I arrived until my departure date, I was catered to and taken well care of. I made the trip for my birthday and staying at the Banyan Tree was the best decision I could’ve made. It is a truly luxurious resort and they made me feel extra special on my birthday and throughout the trip. Their staff is super friendly, knowledgeable about the area and just a pleasure to be around. My villa concierge was Moss and he was exceptional. If I needed anything he was available and there to help me. Very friendly and personable as well. The food was amazing as were the drinks, the spa services were top notch, the beach was gorgeous even though the weather was a little spotty throughout the week. The buggies to get you around the property were well driven and came within minutes of you calling for them. I have never had a resort experience quite like this one and I would recommend this property to anyone that wants to celebrate a special day or just get away and relax.

I can’t forget to mention the special treats that I received throughout my stay. From desserts to commemorative pens and mouse pads and even a commemorative turtle. Oh, I can’t forget the birthday cake and birthday waffles that I received on my birthday! This was a trip to remember and staying at this resort really brought it all together. I can’t recommend them enough. I had an amazing time!

Leisure Self

10/10

Exceptional

01 Oct 2019

Verified traveler

Our villa host oliver was excellent. Will definitely stay again at banyan tree samui in the future

10/10

Exceptional

27 Sep 2019

Koh Samui Paradise

Absolutely amazing experience, Julie our PA couldn’t of been more helpful. All needs were taken care of in the most timely manner, the food in all the restaurants was 5star, all fresh ingredients and the presentation was exquisite, our stay in a royal villa had a breathtaking view of the ocean, I recommend this hotel to anybody who enjoys some luxury relaxation

Partner

10/10

Exceptional

20 Sep 2019

Shaista

Blissful relaxing stay highly recommended

Beautiful location and beautiful pool villa. The service and staff was amazing. The villa pools have definite privacy, are well kept, choice of fragrant oils and linen is a smooth touch. Yummy welcome and departing drinks, good coffee and cappuccino collection though water kettle could be better. They provide morning shuttle to Lamai, and Chewang. Afternoon shuttle goed to Chewang. Beautiful beaches, blissful stay.i felt absolutely relaxed and spoiled.If you can't climb stairs or have joint issues, i would recommend informing them beforehand as some villas got stairs. Buggy is provided as soon as requested. My villa host was Dao.They checked me in and couldn't have been more attentive. Turndown service was fantastic. I would love to stay in other Banyan tree resorts after this fabulous experience.At airport, just grab a airport cab or van to reach the hotel easily.

Self

6/10

Pleasant

15 Sep 2019

Verified traveler

Rooms are great but overall experience leaves a bit to be desired. Service is adequate but not great. Food decidedly average, especially breakfast. Beach facilities a bit tired.

Leisure Partner

10/10

Exceptional

12 Sep 2019

Verified traveler

It was an amazing resort and we had a fabulous time. Our Villa was stunning. Loved the pool and all of the architectural and interior detailing throughout. Just beautiful.

Leisure Partner

10/10

Exceptional

01 Sep 2019

Phil

It is by fare one of the best places I have ever stayed

Partner

8/10

Excellent

17 Aug 2019

Verified traveler

Review of stay at Banyan Tree Samui

The hotel was great as always, although the property was old it was upkept very well. Downside is that there was no in villa blue tooth speaker system so one needs to bring his or her own blue tooth speaker if you want to listen to music at night. More towels could be provided but its not an issue as you can always request for more. Hot water for the tub seems to cap out after a full fill of the tub for some reason maybe due to the amount of hot water available in the villa water storage tank or something so there's a limit to the hot water for baths. Overall a very comfortable and enjoyable trip.

Partner

8/10

Excellent

23 Jul 2019

Dean

All in all a great experience at Banyan Tree Samui. Would have been perfect if not for the following:

1. Nothing much to do in the local area, market was quite disappointing.

2. Got the feeling I was being ripped off every time I wanted to purchase food/drinks/ services from the resort. A can of Chang beer cost 250bht in the minibar, you can buy a pack of 4 for 140bht at the minimart 10mins away. It would make guests’ experience a lot more enjoyable if the resort provided for all these, esp since the rooms were already so expensive. Also though the resort should provide for airport transfers, and arrange for meet and greet services at the airport, like all good luxury hotels do.

3. While the staff were all very attentive and quick to respond to our needs, I find the final finer touches were still not as good as the very best resorts/hotels we’ve stayed in.

Overall an 8/10.

Partner

10/10

Exceptional

07 Jul 2019

Barry

Beautiful resort

Excellent service ,friendly staff , beautiful resort ,very quiet. We enjoy very much as it was very relaxing and beautiful nature as well.

Family

10/10

Exceptional

23 Apr 2019

Verified traveler

the staff is really amazing, trying to make your stay truly wonderfull

Leisure Family_with_children

10/10

Exceptional

23 Apr 2019

Verified traveler

Went there with my family (2 adults and 1 kid). My room was the Ocean View Pull Villa. Love and enjoy the quietness and privacy. Though, the view of the ocean was not really panoramic which I did not realize that before I made the reservation. Will try other room next time. I like that the hotel assigns a concierge specifically for each room. Mine was Mr. Patrick. He was extremely helpful. He arranged the check out time for us at 16.00 to match which out flight time back to Bangkok. Thank you so much Patrick for all your helps (I didn't have a chance to meet him when I checked out!.)

Leisure Family_with_children

10/10

Exceptional

03 Apr 2019

Peter

Great view, private with large spacious rooms. Pool service was slow and required prompting.

Leisure Partner

10/10

Exceptional

02 Apr 2019

Jill

Perfect stay. The villas are beautiful and the views are stunning! Friendly and accommodating staff.

Leisure Self

10/10

Exceptional

24 Mar 2019

Verified traveler

The property is so peaceful, you feel very pampered. The resort is small in size but has a large property so everywhere we went felt private. The beach was never crowded and each time we went to the pool we were the only ones there. They are very eco friendly and in the jungle so we would find a lone ant in our room every other day but other than that everything was absolute perfection.

Leisure Partner

10/10

Exceptional

23 Jan 2019

Verified traveler

The best hotel ever would stay there again beach room food location all 5 star

10/10

Exceptional

13 Dec 2018

Hamad

As soon as you reach the property entrance do you realize how massive this place is! It's absolutely huge and serene with everything you could look for. Our villa host (View) was extremely helpful and attentive to any question/concern we may have had. This place is absolutely beautiful and green. The view that the hotel offers is stunning and picturesque. The entire staff were a pleasure and very kind throughout our stay.

Leisure Partner

10/10

Exceptional

28 Aug 2018

Yan

Unforgettable place！

Great service and atmosphere, breathtalking view at lobby, friendly staff, nice food and facilities

Partner

8/10

Excellent

11 Aug 2018

YahyaSaleem

That staff was very courteous. The commute to the room was tedious though. Service was good.

6/10

Pleasant

17 Jun 2018

Verified traveler

Private

Hotel was very nice as was the team. Given the rainy season, they did not have enough staff to drive the buggy's around the resort so we waited 30 minutes at times to get a buggy. Then, 2 of the buggy's could not get up the hill because they were without sufficient power.

The food and beverage was average and for a $750/night low season resort, food was below par. Food ran out on Saturday and Sunday in chafing dishes at breakfast, and we had to point out to the staff as such.

Villa Host was going to help us plan our day over breakfast but never showed and then we had to call to get his assistance about 1 hour later.

Overall, for $1,500 for two night's stay, it was well overpriced and did not receive the service commensurate with the cost.