Name: IntercityHotel Hamburg-Altona
Address: Paul-Nevermann-Platz, 17, Hamburg, 22765, DE

6/10

Pleasant

30 Jul 2026

Justin

Leider hat das reiningungspersonal ab 7 Uhr sehr oft ins Zimmer. Haben zwar angeklopft aber sehr penetrant. DAs ruhe Schild wurde nach dem ersten Tag einfach mitgenommen.

10/10

Exceptional

25 Jul 2026

Hannelore

Second stay within 2 weeks, everything fine without complains. Perfect setting besides Hamburg-Altina station.

8/10

Excellent

19 Jul 2026

Andrew

Lacks a fitness center. The location is unbeatable for ease of transit access.

Family

8/10

Excellent

23 Jun 2026

Susan

This hotel is a great location for travelers. Easy to get to from the airport on the S-bahn to the Altona station. So much available for eating and shopping. Easy for connecting to other areas as well. Quiet even though you’re by the trains. I’d stay again.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Iselin

Perfect location, a bit loud because the railway is their closest neighbour, but the windows are quite good at blocking the noise

Self

10/10

Exceptional

22 May 2026

kazuhiko

The hotel is close to the station, and there are many shops and restaurants nearby.In the room it is very silent, and comfortable. Staff are nice and helpful.

Self

4/10

Poor

29 Apr 2026

Dominik

Abend um 10 stand auf einmal eine Frau bei mir immer Zimmer und sagte mir, dass dies Ihr Zimmer sei. Zum Glück war ich schon im Bett gelegen und stand nicht unter der Dusche.

Am nächsten Tag teilte mir die Rezeption mit als meine Zimmerkarte nicht funktionierte das ich ein anderes Zimmer hätte.

Haben trotzdem den Zugang trotzdem wieder erhalten.

Self

6/10

Pleasant

10 Apr 2026

James

No safe in room. Breakfast way overpriced.

Self

8/10

Excellent

09 Apr 2026

James

Nice clean room in good location. Breakfast good. Very little interaction with staff due to automation.

Family_with_children

10/10

Exceptional

25 Jan 2026

Monika

Praktisch am Bahnhof/Busstation gelegen. Parkplatz 10€ pro Tag im Bahnhof. Zimmer sauber, neuwertig und ruhig. Es gab gratis Buskarte für den ganzen Aufenthalt

10/10

Exceptional

27 Dec 2025

Elisabeth

wir waren über Weihnachten dort und waren sehr zufrieden. Der Raum war sauber und er war gut zu heizen und auch Nachts zu kühlen. Der Blick auf die Schienen interessierte auch. Mit geschlossenem Fenster waren keine Geräusche zu hören.

Partner

10/10

Exceptional

01 Dec 2025

Deepak

Walls are thin, so you can hear the neighbours and people on the railway platform downstairs, but it wasn’t as bad as I had originally thought. Service was pleasant. Room were kept very clean.

Business

10/10

Exceptional

27 Nov 2025

JOHN

Great staff and perfect location for business travel.

Business

10/10

Exceptional

09 Nov 2025

Maria

Great location and they offer Free public transport

Friends_and_family Friends

10/10

Exceptional

16 Oct 2025

Ananda

We can check earlier.. staffs are helpful

Business

8/10

Excellent

13 Oct 2025

Victor

Hotel located right by train station, so very noisy at night

Leisure Self

10/10

Exceptional

11 Oct 2025

Nina

Reeperbahn nur 2 Bahnstation entfernt. Tolles Einkaufszentrum, viele Möglichkeiten zum Shoppen, Essen, Elbe in der Nähe.

Friends_and_family Friends

8/10

Excellent

14 Jun 2025

Sophie

Excellent location, a little noisy due to the warm weather and outdoor eating right outside the window - but to be expected on a nice Friday evening in Hamburg. VERY skilled staff. They made the experience great.

Business

8/10

Excellent

08 Apr 2025

Birgitta

Geographically excellent, trains and buses right outside, and besides full of shops.
The rooms are fine and clean, a bit small though.
Staff is helpful, all fine.

Partner

6/10

Pleasant

06 Apr 2025

hans-christian

Die Betten sind sehr unbequem und die Zimmer hellhörig

Leisure Friends

10/10

Exceptional

03 Apr 2025

Paul

Excellent location. Very good breakfast. I would stay here again if I visit Hamburg

Self

10/10

Exceptional

02 Feb 2025

Markus

Central location, quiet, nice staff. Pricy, but it was a weekend and Hamburg was packed with people

Partner

10/10

Exceptional

20 Jan 2025

Verified traveler

Very good

It was amazing

Self

6/10

Pleasant

07 Dec 2024

Verified traveler

ok....

für den Preis echt in die Jahre gekommen. Aber hamburg ist einfach teuer geworden.

Business

4/10

Poor

26 Nov 2024

Per

Too hard madras

Very hard madras spoling Hole night.

Business

8/10

Excellent

14 Oct 2024

Verified traveler

Hotel is conveniently located in the altona station. Clean.
However, Check in experience was not good. The self check in machine gave us keys to somebody's room. So we had to go back n forth

Friends_and_family Family

8/10

Excellent

11 Sep 2024

Diego

Leider war ein Late Checkout nicht möglich. Positiv war, wie das Personal an der Reception wegen Zugsausfällen ein Taxi an die Küste vermittelten und ich das Gepäck einstellen konnte.

Self

6/10

Pleasant

16 Aug 2024

James

Altona, Hamburg

Location of hotel is excellent, it’s connected to the train station. Breakfast is way overpriced. Lots of delicious options in train station. The bed was uncomfortable. Staff was friendly.

Self

8/10

Excellent

12 Aug 2024

Emil

All in all a good stay in Altona.

Nice and quite modern interior. Clean rooms and no carpets, which is good. Good location.

On the downside the pillow was too flat and very little head support. The shower had uneven temperatures going up and down.

Partner

8/10

Excellent

16 Jun 2024

Lamanie

Conveniently located close to train station. Clean hotel.

Leisure Partner

8/10

Excellent

09 May 2024

Steve

Ideally located for the S Bahn and Main line railway.
Plenty of food outlets at the station.

Leisure Friends

8/10

Excellent

08 Oct 2023

Verified traveler

Fingerprinting at sign in

Having a check in ask for a finger print at check in is a teal turn off

Business

6/10

Pleasant

07 May 2023

Britney

The bed was so firm. Uncomfortably so. I appreciated the Free water and great location. All the staff I interacted with were very nice. Did not try the food and vending machine was overpriced.

Leisure Partner

4/10

Poor

27 Jan 2023

Verified traveler

Schimmel

Die Sauberkeit im Bad ist nicht die beste. Die Dusche war sehr mit schwarzem Schimmel befallen. Die Dichtung der Duschtür dichtet nicht ab d.h. zwischen der Tür und der Glaswand war zirka ein 2cm Spalt.

Partner

6/10

Pleasant

03 Jan 2023

Gisela

The staff at the reception was very friendly and gave me a quiet room upon request. Unfortunately the room (216) had a very strong smell of fabric freshener and the window was wide open upon entering the room. Not sure what the hotel was trying to cover up but the odour was pretty overwhelming. The breakfast was pricey but good

Leisure Self

10/10

Exceptional

02 Dec 2022

Jules

Net hotel.

Net hotel en makkelijk bereikbaar per OV.

Self

10/10

Exceptional

30 Aug 2022

Dominik

Great room overlooking the streets, very clean and minibar was well stocked and included in the rate

Leisure Self

10/10

Exceptional

15 Jun 2022

Volker

Hamburg Juni 2022

- Super Location zentral zwischen allen Attraktionen
- sehr freundliches und kompetentes Personal
- Preis-/Leistungsverhältnis für Hamburger Verhältnisse ok

Self

10/10

Exceptional

21 Oct 2020

Jovencio

It was a good room, great location, good price

Friends_and_family Family

10/10

Exceptional

21 Mar 2020

Verified traveler

very well run hotel great staff.very good brwakfast.

Leisure Friends

10/10

Exceptional

21 Mar 2020

Steve

Have stayed here before and other Inter City hotels.
Ideal location for transport (free Hamburg card) decent shops and an overall good standard of hotel

Leisure

10/10

Exceptional

03 Jan 2020

MARTYN

Central location in Altona

Great location with easy access to S bahn and train network

Partner

10/10

Exceptional

03 Nov 2019

Verified traveler

Can’t get any closer to the train station than this. Room is rather small, but I only chose the hotel for its location!

Leisure Self

10/10

Exceptional

20 Oct 2019

Verified traveler

Having used the hotel many times over the years , nothinf unique stands out, it does exactly what is required.

Leisure Friends

10/10

Exceptional

23 Sep 2019

Aaron

Not much to say other than I enjoyed my stay, the train pass was a very nice touch!

Leisure Self

6/10

Pleasant

05 Sep 2019

Mike

All are good, except the night manager are not kind and rudeness when we asked the hot water. He mentioned the boiler is broken. I wish he can honestly told us it need be charged. The funny thing is he didn’t know I do understand German since I studied here before.

Leisure Family

10/10

Exceptional

04 Aug 2019

Richard

ICH Hamburg-Altona

Clean hotel next to Altona rail station. Friendly staff and very welcoming. Excellent breakfast. Free local transport ticket is excellent value

Self

8/10

Excellent

31 Jul 2019

Verified traveler

Nice stay in Hamburg Altona

We stayed 2 days and on arrival we were given 3 days of public transportation ticket for Hamburg region (including airport, ferries as well) which was very useful. We liked the location of the hotel, because coming from Amsterdam by intercity train to Altona, hotel is almost in the station. Going to airport was only one journey on S1 line and it takes about 40 minutes). Both sides of the train station ( i.e., hotel) were very lively with many shops (incl. rewe, ikea, and many others) and restaurants. We felt very safe (unlike many other train stations in europe). Two train (Sbahn) lines were passing through the station, and reaching to Hamburg Hauptbahnhof or other touristic places was easy.

Rooms and bathroom were of acceptable size, very clean. There is a refrigerator in the room and air conditioning. The furniture in the room was sufficient. Our room faced the street, we did not hear any train noise.

Receptionists were helpful. We did not take the breakfast, so I can not comment. There are many (nice) sandwich shops in the train station.

From price/performance point of view, we are highly satisfied. It is a nice hotel, and if we come to Hamburg again, we would stay here again.

Family

8/10

Excellent

08 Jun 2019

Verified traveler

Being able to walk out of hotel and directly into the train station was wonderful. We were there for a conference and used the train everyday. Plus, there was no noise at night!

Business_and_leisure Partner

10/10

Exceptional

23 Apr 2019

Scott

Great base for exploring

The hotel served as a great base for us to explore the city. Very easy to get to from the airport, direct on the S1 line.
The staff at check in were friendly and helpful, our room was clean, comfortable and serviced every day.
We were room only and at €15 per person per day for breakfast we were happy to walk the 50 yards into the train station and grab something from the several cafes.
The travel card that comes included with your stay is very handy indeed and saves having to buy one.
Just 3 or 4 stops on the s-bahn from the main areas of the city, so it’s ideal as a base.

Partner

10/10

Exceptional

31 Mar 2019

Amanda

Excellent location! It is surprisingly quiet in the room despite the train traffic. The breakfast is one of the best I had in any hotel. Overall, a comfortable, safe and professionally managed hotel.

Business_and_leisure Family

8/10

Excellent

30 Mar 2019

Verified traveler

convenient location, close to all amenities and transport

Friends_and_family Family

8/10

Excellent

11 Mar 2019

Beavan

Ideal when travelling

Excellent little hotel really handy for travel to/from Altona station. Very well decorated and maintained, with lovely beds. A little noisy - but not surprising when at a station.

Friends

10/10

Exceptional

29 Nov 2018

John

Hamburg Altona

Every thing ok, super breakfast, no problems

Partner

10/10

Exceptional

22 Oct 2018

Alan

Great hotel with great and easy access to the city.

10/10

Exceptional

21 Oct 2018

Wolf

Excellent just would be great to have breakfast available longer than 11

6/10

Pleasant

26 Sep 2018

Laura

Convenient location, good for train travelers

When you arrive by train you will literally see the hotel lobby from the platform. The hotel is located in the Altona station and has connections to local trains as well as long distance trains. Hotel room was spacious, but had two single beds and not a double bed as requested. It was very quiet and comfortable for a one night stay. Breakfast and local transport ticket for the duration of the stay was included, making the decision to stay at this hotel easy. Breakfast was good, everything you need was offered. Coffee to go was also available.

10/10

Exceptional

28 Aug 2018

Verified traveler

Great base for visiting hamburg

Nice service, clean room, good location, free travel ticket - Was exactly what we needed

Friends

10/10

Exceptional

07 Aug 2018

Verified traveler

Central location and excellent and friendly staff.

10/10

Exceptional

03 Jul 2017

Richard

Hamburg-Altona ICH

I have stayed at the Intercity at Altona on several occasions. From my point of view it is very convenient for Hamburg-Altona Rail station as it has access direct to/from the station.
The staff are very friendly and helpful. The breakfast is excellent, and they do do evening meals but not a much of choice. Although there are many local restaurants & bars or the city centre is a short S-Bahn ride for which they give you a free city ticket.. Rooms are clean and tidy. You do get a bit of noise either off the railway or from the bar & road outside but it does go quiet late evening.

10/10

Exceptional

02 Jul 2017

Seungil

Good

Good

10/10

Exceptional

15 May 2017

Jason

Great hotel in great location

A great hotel in a great location.
I reserved 7 twin rooms for a stag do and the hotel and the staff were great. Very friend and incredibly helpful.
The hotel is right next to the station with good bars and restaurants near by. Only a 5 minute tube ride to the Reeperbahn area and the trains run all night so perfect for what we needed.
The hotel has a bar which is reasonably priced.
The rooms were really clean and comfortable.
I would fully recommend!!!

Family

8/10

Excellent

01 May 2017

Phil

Intercity 8/10

Good trip , hotel was what you'd expect .
I would recommend it .
Clean room good bathroom , decent beds , pillow bit thin haha
Breakfast over priced but tasty and fresh .

Family

8/10

Excellent

12 Apr 2017

Verified traveler

Pros: Great neighbourhood. Good amenity.
Cons: Internet is not fast enough. Login validation is so frequent.

8/10

Excellent

25 Mar 2017

PHILIP

NICE INTERCITY HOTEL

NICE ROOM .GOOD BREAKFAST .NICE STAFF .ONLY ONE PROBLEM NO HEAT IN THE ROOM VIA THE AIR CON.REPORTED EVERY MORNING FOR THREE DAYS .BUT DID NOT GET FIXED .

8/10

Excellent

20 Jan 2017

Verified traveler

This hotel is in a good location

We had a 3 night stay in January and had a room on the 3rd floor overlooking the rail tracks
It's great for transport as it's actually at the entrance to the Altona station but the downside is that you are woken each morning by the trains and the announcement tannoy. This wasn't a problem for us as we had to get up early each day but if you like a long sleep, this hotel might not suit you. Our room was a little cramped but it was clean and tidy and the shower was good. Overall I'd stay here again.

10/10

Exceptional

18 Dec 2016

Grinch1949

Location of the hotel is excellent.

Staff were very courteous and helpful. The room was well maintained and clean. The mini bar was offered free which meant one did not need to be purchasing water in particular from outside. There are coffee and tea making facilities. The room was kept at a reasonable temperature and not over heated. The hotel was quiet at night.

8/10

Excellent

17 Oct 2016

Michael

Very close to train station

Located right next to the train station, so be aware of loud whistles. However, the rooms were clean, staff helpful, rooms well soundproofed. Happy with stay.

Family

8/10

Excellent

14 Oct 2016

Tony and Ursula

good hotel in an excellent location

We were very satisfied with our stay at this hotel. The location is excellent with easy access to public transit, rail services and shopping (a good sized shopping centre with a very good food court is a three minutes walking distance from the hotel). A major plus is the hotel card that gives their guests free access to the main Hamburg Public Transit System making it easy to reach many interesting points in Hamburg in a few minutes.
Good shopping can be found along the pedestrian mall leading to the shopping centre. In the Altona Rail Station Complex are plenty of small places for quick snacks and breakfast - no need to pay the fairly high breakfast cost at the hotel. The area is busy with people, mainly locals going after their daily routines. We would highly recommend this hotel and we are planning to go back there during our next trip to Hamburg.

8/10

Excellent

29 Aug 2016

Philip

Hamburg City Break

The hotel was absolutely perfect for my needs, and the fact it was next to one of the city's main railway stations, was very convenient.

The hotel staff were friendly, helpful and spoke English; room was clean and spacious - and despise being next to a train station and a busy road, was very peaceful.

There was a wide selection of food at the breakfast buffet, and the free city travel card that came with the room was a bonus and saved me a fortune!

10/10

Exceptional

31 Jul 2016

Richard

ICH Hamburg-Altona

Convenient for Hamburg-Altona Rail station, I use the hotel to access the rail network north of Hamburg. Has a small bar area and does basic meals in the evening if needed.
Also you get a travel pass for the local transport network in the city

8/10

Excellent

27 Jul 2016

G M

Free travel pass

Good location - right at Altona train station so easy to travel round the city. Hotel also provided a public transport pass valid for the duration of the stay which was a good touch.

Standard modern chain hotel which was clean with decent public areas.

Partner

6/10

Pleasant

13 Mar 2016

Cristina

The internet connection is very slow and useless.

8/10

Excellent

19 Dec 2015

Keith

Best hotel in area.

Easy access to all transport with free passes.Good breakfast.Helpful staff.Lounge not comfortable no good for business meeting.All said I use this hotel regularly.

8/10

Excellent

18 Sep 2015

Alexander

Very good hotel. Сonvenient location.

Very good hotel. Сonvenient location. A lot of markets around. Close to center

10/10

Exceptional

02 Sep 2015

Richard

Intercity Hotel Altona

Very relaxing stay, friendly staff. Hotel clean and breakfast execellent. Very convenient for the trains.

8/10

Excellent

01 Jul 2015

Markus

convenient, clean and friendly

6/10

Pleasant

03 Jun 2015

Thang

Centrally Located Hotel: Needs Some Sprucing Up

I stayed here for 10 nights because it was close to my work. It's probably one of the best located hotels because it's right next to the Altona train station and the S-Bahn and bus terminal. For its location, the hotel rooms are quiet with no street noise. There are some great places to eat near by include the Beisser, Mercado (go the the back of the first floor), and La Plaza. The staff is really friendly and helpful. Somethings to consider:
1. When you are taking showers, the water can turn scalding hot if neighbors flush their toilets.
2. They are not good with replenishing your tea/coffee, you will need to ask if want them replenished.
3. They forgot to stock my mini fridge on one occasion
4. The WiFi is slow. Both the paid and the free WiFi. It works but you won't be able to stream movies etc.

If you are staying overnight, I highly recommend this hotel. As a base to explore the city for longer stays, you will want to think about choosing a different hotel.

6/10

Pleasant

28 Apr 2015

Verified traveler

The location is good, but the staff were unengaged and everything took a very long time to get done.

8/10

Excellent

12 Feb 2015

Damon Stanley

Nice business hotel

Good location!!

10/10

Exceptional

03 Jan 2015

Eric

Newyear

Good communications.
Found some nice bars on the other side of the train station.
Parking is possible for 12 €/day nearby.

Family

10/10

Exceptional

25 Nov 2014

Richard

Intercity hotel Hamburg

Excellent service, cleans rooms, free ticket for the local transport. friendly and professional staff

4/10

Poor

26 Sep 2014

Germanophile

Drab and dated, poor quality but very convenient

The staff were quite friendly and helpful but the hotel is in dire need of a refurb. Rooms were cramped, and we had the worst shower I have encountered anywhere in Germany. The curtains didn't fit properly and it was very bright and noisy outside so hard to get any sleep. The wi-fi was so slow we had to upgrade which costs 8 euros per day , and the TV channels were very limited. We had to pay a 10 euro charge to get a kettle in the room. Overpriced for what it is, but the location is very convenient and Altona is a great area.

Family

2/10

Poor

21 Sep 2014

Simon Soesan

In a railway station!

Do I need to write more?did not sleep all night as the. Hotel is located IN the Altona railway station.....

8/10

Excellent

31 Jul 2026

Robert

Väldigt bra läge vid stationen Hamburg Altona

10/10

Exceptional

19 Jul 2026

Manuela

Klimatisierte Zimmer und direkte Anbindung an den öffentlichen Verkehrsmitteln.

Partner

10/10

Exceptional

16 Jul 2026

Hannelore

Absolut günstig gelegen, von hier aus ist jeder Punkt in Hamburg einfach zu erreichen. Die Unterkunft bietet alles für einen typischen Aufenthalt der gehobenen Mittelklasse, es gibt nichts auszusetzen.

Self

8/10

Excellent

14 Jun 2026

Martin

Frühstück war leider unter den Erwartungen. Kein frisches geschnittenes Obst, kein Naturjoguhrt. Personal sehr freundlich und hilsbereit. Nur Business-Zimmer abseits der Gleise zu empfehlen.

Self

8/10

Excellent

09 Jun 2026

Maria

Fint hotel, ligger godt og det er stille selvom det ligger ved stationen.

Partner

8/10

Excellent

02 Jun 2026

Svein Ø.

Greit hotell og overnatte på hvis du reiser med tog fra Hamburg-Altona. 50 meter fra sporene og S-bahn under stasjonen.

Partner

10/10

Exceptional

26 May 2026

Kenneth Kamp

Hvor var de søde og fleksible - og ligger super tæt på Altona station. Faktisk på stationen )

Self

10/10

Exceptional

19 May 2026

Fernando

Hotel ideal para pasar una noche , muy bien ubicado junto a la estación del tren Altona Buen desayuno

10/10

Exceptional

16 May 2026

Andrea Maria

Freundliches Personal, Saubere Immer, Frühstück alles vorhanden

4/10

Poor

15 May 2026

Viola

Betten Katastrophal

Friends

10/10

Exceptional

13 May 2026

Arne

Personal war sehr nett und hilfsbereit.
Die Zimmer waren sauber.
Auf Nachfrage haben wir auch die Tickets für Bus, U- und S-Bahn bekommen.

Partner

10/10

Exceptional

10 May 2026

Gerhard Johann

Nettes Personal, saubere Zimmer, super Lage

6/10

Pleasant

08 May 2026

Ursula Maria

Ich habe schon sehr oft in Hamburg Altona im Intercity Hotel übernachtet.
Noch nie hatte ich ein Zimmer mit so einer durchgelegenen
Matratze.Schade!
Ich war sonst immer sehr zufrieden.

Self

8/10

Excellent

04 Apr 2026

Thomas

Das Zimmer war sauber und zweckmäßig eingerichtet. Frühstück war auch zweckmäßig aber jetzt nichts besonderes. Das Personal ist sehr freundlich und auskunftsbereit. Das Hotel liegt sehr günstig direkt am Bahnhof Altona. Man hat direkt Anschluss zum Fern und Stadtverkehr. Was mir nicht so gefallen hat ist das man wenn man später am Abend von einem Ausflug zurück kommt erst jemandem vom Personal klingeln muss um ins Hotel zu kommen. Da fände ich es besser wenn man einen Türöffner installiert wo man die zimmerkarte dran hält und sich die Tür öffnet. Alles in allem war ich mit meinem Aufenthalt in dem Hotel sehr zufrieden und werde es bei meinem nächsten Hamburg Besuch wieder wählen.

10/10

Exceptional

26 Feb 2026

Hideyuki

受付対応して下さった方が大変親切で好感が持てました。便利な立地で、朝ごはんも美味しく清潔な施設でした。

Business

10/10

Exceptional

16 Jan 2026

Dimitrios

You can have a little more too choose for breakfast otherwise it was good

Self