Name: Sleephotels Casino
Address: Reeperbahn, 96 3, Hamburg, 20539, DE

2/10

Poor

18 Jul 2026

Sally

We were misled about the neighborhood and abandoned our reservation.

Family

6/10

Pleasant

13 Nov 2025

Neil

The room was nice and made good use of the fridge. My only disappointment was at check in (which wasmt easy) and the shower doors which were broken so i couldnt close them

Self

10/10

Exceptional

01 Oct 2025

Andrew

Very close to the action

Leisure Friends

2/10

Poor

22 Sep 2025

CHRISTOPHER

This is not a hotel.... It's a hostel. Falsely advertised, no reception desk requiring self check-in.
Email to enter the main door was sent to myself at 17:15, when check-in was room 15:00
When entering the room, we were greeted with a double bed when asked for two single beds.
Called the help desk, who were so very unhelpful and very rude.
I would advise others to be cautious when thinking of spending their money on a stah in this \"hotel\"

Friends_and_family Friends

4/10

Poor

21 Sep 2025

Aidan

Very very noisy bed we’re not as we booked. No staff to help with problems

Leisure

10/10

Exceptional

14 Jan 2025

Bernadette

Lovely clean room, spacious and comfortable, great views from 3rd floor corner window. Great central location for bars, restaurants and all the sights.

4/10

Poor

07 Oct 2024

Barry

Nothing wrong with room itself but fact I got no instructions about entry then had the hassle of contacting them was a pain. One of our rooms was a double rather than two singles. Also, TV did not work and no cups for bathroom or tea.

Leisure Friends

8/10

Excellent

22 Nov 2023

Ivan

It might not be everyone’s taste but the room was comfortable and the shower fantastic, friendly people in the hotel and many drunk and hard on there luck people outside

2/10

Poor

16 Mar 2023

John

My father and brother stayed here for a stag weekend. It was clean but they were shocked to find that there was no heating or hot water on the second day and because of this, they had to have cold showers and since returning home my father is really poorly, as are lots of the party. The hotel said to email as they would give a discount but there is no email address. The area around the hotel was unsafe and they were told by the taxi driver that it’s the most dangerous part of Hamburg. We would like something back as a form of compensation.

Leisure Family

10/10

Exceptional

21 Feb 2026

Balazs

Very easy check in process, clean room and amazing prices.

Self

6/10

Pleasant

09 Oct 2025

Vivian

trotz der geschlossenen Fenster war es sehr laut im Zimmer

Business Self

2/10

Poor

26 Jul 2025

Zoheir

À éviter

Friends_and_family Family

4/10

Poor

29 Jun 2025

Bernhard

Günstig, aber sehr laut nachts

Laute Umgebung, nachts viel Geschrei auf der Straße, schlafen nur mit geschlossenem Fenster möglich.

Partner

6/10

Pleasant

23 Jun 2025

Oliver

Kein Personal vor Ort. Im Umfeld viele Obdachlose und abends laute Besoffene.

Business_and_leisure Self

6/10

Pleasant

12 Jun 2025

Ruken

Für einen kurzen Aufenthalt völlig in Ordnung
Man sollte wissen das es kein Personal gibt an das man sich bei Problemen wenden kann, ausschließlich eine Hotline
Leider hat das Zimmer ganz schlimm gestunken, wie alte modrige nasse Handtücher, und der Geruch hat sich leider auch gehalten
Nachts war es sehr laut, wobei man das wissen sollte wenn man über dem Elbschlosskeller wohnt
Im großen und Ganzen in Ordnung

Leisure Friends

2/10

Poor

08 Jun 2025

safaa

It was horrible night, unsafe area, so much noises from outside. We couldn't sleep at that night.
The check in machine wasn't working well.
Only the thing I liked they send me a guy to fix the check in machine. He was friendly and helpful.

Friends_and_family Family

8/10

Excellent

24 Apr 2025

Vivian

Leider hat das Check in über eine halbe Stunde gedauert. Der Automat hat weder reservierungsnummer noch Personalausweis angenommen.

Business Self

6/10

Pleasant

18 Apr 2025

Peter

Super