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Empire Riverside

Hamburg · Germany

Bernhard-Nocht-Straße, 97View location

9.0/10Excellent1,006 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood9.0/109.0
Amenities8.8/108.8
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Empire Riverside

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Satisfy your appetite for dinner at the hotel's restaurant, Waterkant Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to noon for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hamburg?

This hotel has 3283 square feet (305 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.

Read more about this hotelShow less

With a stay at Empire Riverside Hotel in Hamburg (Saint Pauli), you'll be steps from St. Pauli Piers and Reeperbahn. This luxury hotel is 1.1 mi (1.8 km) from Elbe Philharmonic Hall and 1.4 mi (2.3 km) from Miniatur Wunderland.

Make yourself at home in one of the 327 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hamburg? This hotel has 3283 square feet (305 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Professional property host/manager GreenSign Hotel Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.5 for children
    • Covered self parking fee: EUR 29 per night
    • Pet fee: EUR 30 per pet, per day
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

St. Pauli Piers 0.2 km / 0.1 mi
Reeperbahn 0.2 km / 0.1 mi
Davidwache 0.2 km / 0.1 mi
St. Pauli Theater 0.3 km / 0.2 mi
Hans-Albers-Platz 0.3 km / 0.2 mi
Schmidts Tivoli 0.3 km / 0.2 mi
St Pauli Elbtunnel 0.4 km / 0.2 mi
Elbe 0.4 km / 0.3 mi
Operettenhaus 0.5 km / 0.3 mi
Fish Market 0.6 km / 0.4 mi
Beatles Platz 0.6 km / 0.4 mi
U-Boat U-434 Museum 0.6 km / 0.4 mi
Bismarck Monument 0.7 km / 0.4 mi
Grosse Freiheit 0.7 km / 0.5 mi
Millerntor Stadium 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 327
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Multilingual staff
Show 22 more facilities & services
  • Bellboy service
  • Fireplace
  • Hotel safe
  • Lift access
  • Bicycle storage
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Sauna
  • Steam bath
  • Spa treatments
  • GreenSign Hotel
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXEJSU.DX

    Photos are not available for this room type.

    Empire Riverside

    JUNIOR SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Empire Riverside

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDJUNIOR SUITE • ONE BEDJSU.1B

    Photos are not available for this room type.

    Empire Riverside

    JUNIOR SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Empire Riverside

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Empire Riverside

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Empire Riverside

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE KING BEDSINGLE • DELUXE KING BEDSGL.DX-KG

    Photos are not available for this room type.

    Empire Riverside

    SINGLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Empire Riverside

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Empire Riverside

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5

    Photos are not available for this room type.

    Empire Riverside

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Empire Riverside

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Empire Riverside

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE KING SIZE BEDSINGLE • KING SIZE BED • 1 Bedroom • 25 m²SGL.KG-1
    SINGLE KING SIZE BEDPhoto unavailable6 photos

    Empire Riverside

    SINGLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Empire Riverside

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RIVER VIEWRoom • RIVER VIEWROO.RV

    Photos are not available for this room type.

    Empire Riverside

    Room RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Empire Riverside

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Empire Riverside

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Empire Riverside

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Empire Riverside

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Empire Riverside

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    Empire Riverside

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Empire Riverside

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Empire Riverside

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE RIVER VIEWSINGLE • RIVER VIEWSGL.RV-1

    Photos are not available for this room type.

    Empire Riverside

    SINGLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.RV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Empire Riverside

9.0
Excellent
1,006 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Tracey
Excellent location and staff and room!
Partner
8/10
Excellent
14 Jun 2026
JUNE
Convenient location by the river and Reeperbahn. The room was spacious and really clean but there wasn’t a kettle or coffee machine provided. When we asked for one they told us there were none available to offer. They did offer to make us tea and coffee on request but that was inconvenient because you have to request via their chatbot or physically at reception. We utilised street parking and there’s a charging station right outside the hotel. Would be nice if there was access to the bar level for views outside of their opening hours. Nevertheless it was a nice stay for one night.
Partner
8/10
Excellent
20 Apr 2026
Soeren Juul
Room was clean and warm . Also many towels
Business
10/10
Exceptional
08 Apr 2026
John
Great location
Self
8/10
Excellent
24 Mar 2026
Hayley
Lovely river view room
Fabulous shower
Twin beds pushed together to make a double, not ideal.
Pillows disappear as soon as you lay on them!

6/10
Pleasant
18 Dec 2025
Paul-Dominick
Room was clean and comfortable but the shower gel and conditioner were almost empty.

Also the gym equipment was not functional .
6/10
Pleasant
14 Nov 2025
Andy
Rooms are good but lack a few basics like water and kettle.
8/10
Excellent
27 Oct 2025
Ian
Hotel was very nice in the shared spaces, so bars and restaurant etc.
Room was nice and large, although bed was very hard and pillows were very soft.
Air con was a waste of time as did not really work and room was extremely hot
Business
8/10
Excellent
12 Oct 2024
Lisa
Great location, excellent room size comfortable bed & great view!
Leisure Family
10/10
Exceptional
08 Oct 2024
margherita
Very comfortable room with stunning views of the river. Convenient location
Leisure Friends
10/10
Exceptional
14 Sep 2024
Zachary
The Empire Riverside Hotel was a great option for a first time visit to Hamburg! Located in St Pauli between the Reeperbahn and the St Pauli Piers, you had walking access to not only St Pauli itself, but also Altona, Neustadt, and the City Centre, all within roughly 20-30 minutes. Having easy access to the Piers, made it easy to see the area by water, on either a local city cruise or a river cruise of the Elbe. St Pauli is also full of shops and restaurants, which means you have easy access to food. And, the hotel itself was great, offering amazing views of the surrounding area. The staff were great and able to accommodate any issues that came up. Highly recommend staying at the Empire if you’re visiting Hamburg or St Pauli.
Leisure Self
6/10
Pleasant
09 Sep 2024
Nicole
The property is located near the port however directly behind the hotel is the St Pauli area which is what we would consider the red light area. A lot of strip shows and appeared to be girls working on the side street. Probably not a family area. In saying that it was close to the Beatles walking tours and close walking distance down to pier and back into the city centre. The hotel was good expensive for what we got and the air conditioning not working so room was 26 degrees and it was only 28 degrees outside so was not comfortable coming in from the heat. We did eventually get moved to another room which the air conditioning was set to 23 degrees so better. The cocktail bar on 20th floor had a nice view over the port at night.
Leisure Friends
10/10
Exceptional
05 Aug 2024
Fergal

Good hotel

Nice modern hotel in good location for exploting the city. Rooms are modern and very comfy.
10/10
Exceptional
30 Jul 2024
Natasha

Highly recommend

Staff was very friendly. Needed an early check-in and wad able to get it for an additional cost (worth it). View and the room was great! Only thing that was tough to figure out was the AC unit. Location of the hotel was great. Once of the nicest hotels I’ve stayed at and would stay here again.
Friends_and_family Family
6/10
Pleasant
07 Jul 2024
Niki
The architecture of the building is very beautiful, the room itself is small considering the price of stay. You are only paying for the view from your room and some freebies provided. For a 4 star hotel, the service I experienced was poor. I requested room service and was promised that they would arrive at a specified time, however they did not arrive. The toilet in my room was clogged and I was not able to use this during my stay.
Leisure Partner
8/10
Excellent
10 Apr 2024
Andrew
Lovely hotels with wonderful rooms and all the basic amenities. Would recommend staying as long as you like exercise because the key cards demagnetize if you look at them wrong — they must be praised and cajoled and need never be near anything that lets off the slightest electronic signal or you’ll be back downstairs to rekey the card yet again — 3 night stay and I think I had to do it about 8 times this trip.

Staff is wonderful and lovely and the sushi is divine
Business Self
10/10
Exceptional
28 Oct 2023
Alison
This hotel was a lovely option near the river. There are loads of dining and drinking options nearby. The room was lovely and the view, amazing! We didn't opt for breakfast but the sushi made to order was outstanding!!! The roof top bar on level 20 is wonderful for an evening cocktail and hotel guests are given a priority are.
Leisure Partner
10/10
Exceptional
28 Jul 2023
John
Everything was close
Business_and_leisure Partner
4/10
Poor
14 Feb 2023
Martin

Avoid

Upgraded to a premium room with king size bed……what we got was 2 single beds pushed together and 2 single duvets! On the 19th floor with great views…until the nightclub on the 20th floor kicks In until 1am every night.
Prices on drinks lists were different to the bill, so check all your receipts before you pay! Espresso martinis advertised at €11 and charged at €12.
Restaurants closed on Saturday and Sunday nights to residents.
Stay at a lot of hotels and this was not one of the worst but wouldn’t stay here again.
Partner
10/10
Exceptional
25 Jan 2023
Peter
Great modern hotel next to university and nightlife
Leisure Self
8/10
Excellent
08 Oct 2022
Eduardo

Nice bar and basic rooms.

Staying there for two nights was fine. The location is great, but the room is very basic and needs updating.
Business
10/10
Exceptional
25 Sep 2022
Orlena
Incredible hotel. Love the location and views. Was it worth 470. Per night? Not really.
No complimentary anything with that at all and it was my birthday. Oh well. Still a lovely hotel.
Leisure Friends
6/10
Pleasant
21 Jul 2022
Arthur
WiFi is most unuseable - lost work opportunities because so bad and slow
Business
4/10
Poor
12 Jun 2022
Donna
Construction was going on above our room for two hours after we arrived, exceptionally loud. The room was exceedingly hot and the air conditioner also was quite noisy. Staff provided us with a room fan during the night. The view was amazing, but we had to keep the curtains closed in the morning due to the sun shining into the hot room. The breakfast buffet was superb, and we also enjoyed our dinner in the hotel
.
Leisure Partner
10/10
Exceptional
15 Apr 2022
Lauren
Lovely hotel and a great location. Only down side was the gym doesnt seem to be air conditioned!
Leisure Friends
10/10
Exceptional
25 Nov 2021
Andre

Great Hotel in the St Pauli and Harbor Area

Great Hotel close to St Pauli and the Harbor
Great rooftop Bar. Many great restaurants close by
Business
10/10
Exceptional
09 Aug 2021
Aurore

Excellent stay, great view

It was an excellent stay. We did a trip with several hotel stays and this one was definitely the highlight of the week. We got a room on the 12th floor with water views and it was so nice to look at the river.
Friends_and_family Friends
10/10
Exceptional
06 Jul 2021
David

Great Hotel at a prime location

Nice Hotel at a great location. Harbour views and netxt to St. Pauli. Also the Subway is 10 min away. Nice sky bar on 20th floor
Partner
10/10
Exceptional
30 Jun 2021
Adriano Paolo
Five star experience for a 4 star price - parking in garage was safe and close and accessed through lifts - very convenient.
Self
10/10
Exceptional
16 Sep 2020
Verified traveler
Great view of the harbor and central location in Hamburg. Walkable to many sights!
Partner
6/10
Pleasant
12 Aug 2020
Paul
definitely not a 4 star hotel, NO air conditioning, at least none that worked (we switched rooms)! I paid extra in order to have a/c in the 30 deg C weather and ended up sweating and uncomfortable.
Also, no in room water heater.
very friendly and helpful front desk staff though.
Leisure Partner
10/10
Exceptional
12 Jun 2020
Paul

First outing after lockdown

As usual great place to stay
Partner
10/10
Exceptional
30 Jan 2020
Verified traveler
I liked the location close to transportation and Riverside choices. Given its neighborhood, there is a lot of action on the streets. It has two bars, which are real draws for the area.
Leisure Self
10/10
Exceptional
08 Dec 2019
Verified traveler
Excellent property in a good location with nice rooms. Staff are always welcoming, just a bit pricey.
Leisure Partner
6/10
Pleasant
13 Sep 2019
Verified traveler
The bar has great view as well as the room
Make sure the ac works.... mine was broken
Overall good hotel if you want a nice wiew
Friends_and_family Friends
6/10
Pleasant
21 Jul 2019
Verified traveler
Clean hotel nice location. Staff nice. Air con not very good. No buissness Centre or printers available to print boarding passes. E mailed several times with help of reception but to no avail.
Business
10/10
Exceptional
03 Jul 2019
Verified traveler
Room is very nice, nice view, great breakfast, good location
Business Self
8/10
Excellent
26 Jun 2019
Mr Antonio

Good Hotel for a relatively short stay.

Good trip to visit friends in Hamburg
Partner
8/10
Excellent
07 Jun 2019
Verified traveler
Good location. Quite spartan rooms. Pleasant though.
Leisure Self
10/10
Exceptional
08 May 2019
Angelo

Good location

Super hotel... bar on 20th floor a must... location is great also
Friends
10/10
Exceptional
16 Apr 2019
Verified traveler
The reception staff were not very helpful at all. However the bar staff were wonderful. Also, with a hotel this size I would have thought that room service would have been standard. With international travelers arriving from all over the world at different times, there is nowhere for them to eat past 22:00 pm. I had to walk the streets of Hamburg to find food when I arrived at 22:45. Not good!
Business Self
8/10
Excellent
21 Jan 2019
Paul

good hotel but service lets it down

was OK
no hotel info documentation, it was on the TV but did not work, called front desk to get an iron and ironing board 4 times with no answer and had to go down to the desk 2 times to get one.
told the front desk about the TV info not working but was completely not interested
Partner
2/10
Poor
03 Jan 2019
D.J.
This is the most frustrating high-end hotel I have ever stayed at. The staff is lazy, treated us like we were unwelcomed and asked to see our hotel keys before letting us in the front door. Kicked us out of the hotel garage because it a public garage and they don’t reserve room for their guests. If you want room service don’t think about ordering it until they let you, at NOON! the rooms are a minimalistic design meaning there was no chair, all walks are white and blank.

If you get a RIVERSIDE room - it faces the CITY!

The spa was quite disappointing. Only a cold pool in a room full of lounge chairs.

Good side: food and bathrooms are excellent. Even so, the staff seems to ruin your evening at every turn.

Very disappointed, especially because I booked multiple rooms and was treated like a nuisance!
Friends_and_family Friends
8/10
Excellent
16 Dec 2018
Nitin

Harbour view

Stay was good n comfortable. Location was good with harbour view.
10/10
Exceptional
14 Dec 2018
David
The hotel was very nice. The front desk personnel were friendly and helpful with advise on getting around the city. It was a short walk to the Landesbruken U and S Bahn station. Shorter walk to the Reeperbahn U station, but had to endure the \"adult\" shops on the way. Christmas markets in Hamburg were excellent.
10/10
Exceptional
09 Nov 2018
Verified traveler
Very good view and clean hotel.Also comfortable bed. However for staff,so so.
10/10
Exceptional
01 Oct 2018
Verified traveler
very nice hotel, great staff. would have liked a coffee maker in the room, but I am spoiled as am American.
10/10
Exceptional
13 Sep 2018
Peter

Pete back in Hamburg

Always nice to stay here, well located, friendly staff, and nice size very comfortable rooms
10/10
Exceptional
05 Sep 2018
Verified traveler
Great hotel and spacious rooms.
8/10
Excellent
06 Aug 2018
Verified traveler
It’s a great hotel for location to the port if you are going on a cruise. Also close to trains. Cost about $40 dollars from airport by cab. About $15 dollars from Hotel to port. I’d given this 4 stars for room comfort but the room temperature will only go 3 degrees lower than it is outside. We happen to be there when it was in the 80’s so we were too hot while trying to sleep.
The restaurant was absolutely spectacular! Food was amazing. Crem brûlée was the best I’ve ever had!!
10/10
Exceptional
29 Jul 2018
Bill
Lufthansa lost our bags and the hotel staff were very helpful.
8/10
Excellent
24 Jun 2018
Verified traveler
Pricey for what it was. First \"non-smoking\" room they gave me reeked of cigarette smoke and had to request change, which they thankfully fulfilled very quickly.
10/10
Exceptional
05 Jun 2018
Verified traveler
Hotel was incredible and very well located in Hamburg. Staff was very helpful and friendly! The room was excellent with incredible beds!!
10/10
Exceptional
28 Jan 2018
marv

Great hotel

I’ve stayed in the empire previously and it is great hotel, rooms are clean, spacious and great view over the city. We arrived early but were able to check in to the rooms .
I’d only have one complaint and that’s the cost of the breakfast, 25 euros is a bit steep especially for a family of 4.
8/10
Excellent
04 Aug 2026
Ralf
Hotel super. Tiefgarage, Tagespauschale 25 €. Frühstück kann man dazubuchen.
10/10
Exceptional
31 Jul 2026
Werner
Geniales Frühstück
10/10
Exceptional
29 Jul 2026
Jens
Einfach unfassbar nettes personal überall!
10/10
Exceptional
28 Jul 2026
Maria
Trevligt med rena handdukar varje dag trots vistelse tre nätter. Trevlig och uppmärksam personal i hotellbaren och 20Up.
6/10
Pleasant
27 Jul 2026
Bjørn Einar
Dyr frokost, som vi trodde var inkludert ut ifra det de sa i resepsjonen, men det var det ikke da vi skulle sjekke ut.
10/10
Exceptional
20 Jul 2026
Michelle
Das Hotel ist sehr gut gelegen zwischen Landungsbrücken, der Reeperbahn und dem Fischmarkt.
Unser Zimmer war sehr geräumig und hatte gute Verdunklungsvorhänge. Am Wochenende hört man je nach Ausrichtung des Zimmers den Bass von Clubs der Reeperbahn. Aber schlafen geht trotzdem gut ohne Ohrstöpsel und sonst hat es einige im Badzimmerkit.
Das Personal ist sehr freundlich und alles sehr sauber. Wir kommen sicherlich wieder.
Partner
8/10
Excellent
20 Jul 2026
Tobias
Allt godkänt, men utsikten gör det lite extra.
10/10
Exceptional
13 Jul 2026
Jakob
Super lækkert hotel, ikke første besøg og helt sikkert heller ikke sidste gang. Ligger godt til havnen og fantastisk bar på 20 etage, lækre drinks og mega personale.
Partner
10/10
Exceptional
09 Jul 2026
Flemming
Dejligt hotel og fed beliggenhed
Partner
10/10
Exceptional
28 Jun 2026
Lars Hofmann
Fantastisk ophold beliggende tæt på havnen og Reeperbahn. Lækker morgenmadsbuffet, venligt og serviceorienteret personale - alt var bare fantastisk. Og glem ikke en tur til baren på 29. sal med udsigt over Hamburg.
Partner
10/10
Exceptional
20 Jun 2026
Allana
Great location and nice room!
Partner
10/10
Exceptional
19 Jun 2026
Toon
Chose this hotel as a pitstop to copenhagen and ended up being the nicest hotel on the trip. Good place!
Partner
10/10
Exceptional
14 Jun 2026
Jochen
Es war ein sauberes, schönes Zimmer mit Blick auf der Elbe. Die Landungsbrücken zu Fuß erreichbar.
Alles war bestens
10/10
Exceptional
03 Jun 2026
Tim
Rundum super Aufenthalt, top Lage, schöne Zimmer, nettes Personal.
Friends
10/10
Exceptional
03 Jun 2026
Thomas
Good price for value, recommended!
Partner
10/10
Exceptional
26 May 2026
Birgit
Sehr nettes Personal
Tolles Zimmet
Partner
8/10
Excellent
26 May 2026
Jan
Bat
Partner
10/10
Exceptional
25 May 2026
Thomas
Dejligt hotel med super beliggenhed.
Partner
10/10
Exceptional
25 May 2026
Andreas
Hervorragend
Family_with_children
8/10
Excellent
18 May 2026
Martina
Zimmer hatte vom 15. Stock einen tollen Ausblick auf den Hafen. Größe war ausreichend, im Badezimmer fehlte leider die Türe oder Vorhang an der Dusche, so dass nach dem Duschen der Boden sehr nass war.
Auch fehlte im Zimmer die Möglichkeit Kaffee zuzubereiten.
Die Matratze war für meinen Geschmack zu hart.
Partner
10/10
Exceptional
11 May 2026
Simone
Alles bestens, schönes und großes Zimmer. Schöne Aussicht
Friends
10/10
Exceptional
30 Apr 2026
Klaus Helmut
Top Hotel in top Lage. Wir waren schon mehrfach hier und können es nur empfehlen
Partner
10/10
Exceptional
29 Apr 2026
Frank
Alles s gut
10/10
Exceptional
17 Apr 2026
Kursat
très bien
Business
10/10
Exceptional
17 Apr 2026
Jean Guillaume
très bien
Business
10/10
Exceptional
17 Apr 2026
Kursat
super
Business
10/10
Exceptional
17 Apr 2026
Camille
hotel parfait
Business
8/10
Excellent
15 Apr 2026
Kirsten
Tolle Lage
Self
8/10
Excellent
15 Apr 2026
Tomas
Skybar är trevlig med fin utsikt. Rummen rymliga och välutrustade.
Business Self
10/10
Exceptional
07 Apr 2026
Nicklas
Super lokation. Tæt på havnen og området deromkring og tæt på Reepherbahn. Ok parkeringskælder, selvom det kan være svært at parkere en stor El-bil i parkeringskælderen (Skoda Enyaq)
Friends_and_family Friends
10/10
Exceptional
16 Mar 2026
Morten
A lovely stay at Empire Riverside Hotel. Second time we stay here. The location is fantastic – right by St. Pauli and very closeto Reeperbahn, yet still calm enough to relax and enjoy the view.

The atmosphere throughout the hotel is modern and welcoming. The breakfast is amazing. The staff were friendly and helpful from the moment we arrived.

A very special thank you for being so kind to our dog. It meant a lot that our four-legged companion was made to feel welcome as well.
Partner
2/10
Poor
02 Mar 2026
Mahan
Für den Preis lohnt es sich nicht.
Preis-Leistungs-Verhältnis leider überhaupt nicht einstimmig
8/10
Excellent
24 Feb 2026
Martin
Fint og rummeligt værelse, skulle dog bede om kaffe/te faciliteter til værelset. Central placering.
Partner
8/10
Excellent
17 Feb 2026
anne
Venligt personale - vi ankom på valentinsaften og alt parkering var optaget. Den søde kvindelige receptionist var behjælpelig med at lukke os ind i den fyldte p kælder hvor hun anviste en plads.
Morgenmaden var uovertruffen.
Partner
10/10
Exceptional
14 Feb 2026
Rogier
Geweldig hotel op een perfecte ligging
Business Self
10/10
Exceptional
11 Feb 2026
Thomas Peter
Rent, alt var super
Partner
8/10
Excellent
01 Feb 2026
Tomas
Rent och snyggt, lite opersonligt men fräscht.
Personalen i receptionen var mycket hjälpsamma.
Business
8/10
Excellent
16 Jan 2026
Bent
Værelset var fint, personalet uengageret, men professionelt venligt. Meget fin morgenmad, men det skal den også være til prisen!
Partner
8/10
Excellent
21 Dec 2025
Stefanie
Der Ausblick 19. Etage
Leisure Partner
8/10
Excellent
20 Dec 2025
Jens
Das Zimmer war sauber und das Personal war sehr nett und hilfsbereit.
Self
6/10
Pleasant
03 Dec 2025
Peter
Fandt 3 par gamle trusser på værelset,og der stank forfærdeligt af kloak så vi måtte sove med åbent vindue hele natten. Manglede shampoo?
Partner
10/10
Exceptional
24 Nov 2025
Niels
Alle prima. Die skybar ist auch wirklich klasse
10/10
Exceptional
13 Nov 2025
Eveline
Schade war das in der Bar ein Dresscode Pflicht war und viele Plätze schon von externen Gästen reserviert war. Das sollte man bei der Hotelbeschreibung erwähnen. Die Bar war der Hauptgrund für diese Hotelwahl.
Partner
10/10
Exceptional
10 Nov 2025
Ingrid
Upside DZ.
Sauberes Zimmer, tolle Aussicht. Frühstück nicht günstig, aber sehr gut. Personal fantastisch.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Adrian
Bequemes Bett.Super Aussicht(so gebucht.)
Self
10/10
Exceptional
30 Oct 2025
Alfredo Luis
la habitación estaba impecable. El personal nos trató con mucha amabilidad. No gustó mucho el bar en el último piso.
Partner

Location & surroundings

Empire Riverside
Bernhard-Nocht-Straße, 97, Hamburg, Germany

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Empire Riverside

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