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Arcotel Onyx Hamburg

Hamburg · Germany

Reeperbahn, 1AView location

9.0/10Excellent1,003 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood8.8/108.8
Amenities8.8/108.8
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  • Business hotels
  • Sustainability certification
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Arcotel Onyx Hamburg

This contemporary urban hotel enjoys a convenient setting on the Reeperbahn Street in Hamburg. Travellers will find themselves within steps from a bustling area with restaurants, bars as well as shopping and entertainment venues. Tourists may enjoy visit to the Alster, the Mönckebergstraße and Town Hall.

The establishment offers modern décor, blending modernity with elegance. There are various accommodation options ranging from rooms, suites, apartments and accessible rooms. Each unit features a beautiful décor blending natural earth tones, fitted with avant-garde furniture and top notch comforts.

Every morning guests may wake up to rich and delicious breakfast. This attractive property is a perfect place for work in a functional meeting facility nearby to the Kiez.

Read more about this hotelShow less

With a stay at ARCOTEL Onyx Hamburg, you'll be centrally located in Hamburg, steps from Reeperbahn and 9 minutes by foot from St. Pauli Piers. This luxury hotel is 1.1 mi (1.7 km) from Hamburg Messe and Congress and 1.2 mi (1.9 km) from Elbe Philharmonic Hall.

Make yourself at home in one of the 215 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hamburg? This hotel has 592 square feet (55 square meters) of space consisting of conference space and a meeting room.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 24 per person
    • Self parking fee: EUR 22 per day
    • Pet fee: EUR 15 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 40.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Reeperbahn 0.1 km / 0.1 mi
Operettenhaus 0.1 km / 0.1 mi
Schmidts Tivoli 0.4 km / 0.2 mi
St. Pauli Theater 0.4 km / 0.2 mi
Davidwache 0.4 km / 0.3 mi
Bismarck Monument 0.4 km / 0.3 mi
Casino Reeperbahn 0.5 km / 0.3 mi
Hans-Albers-Platz 0.6 km / 0.4 mi
Millerntor Stadium 0.6 km / 0.4 mi
St. Pauli Piers 0.8 km / 0.5 mi
Beatles Platz 0.8 km / 0.5 mi
St Pauli Elbtunnel 0.8 km / 0.5 mi
St. Michaelis Church 0.8 km / 0.5 mi
Grosse Freiheit 0.8 km / 0.5 mi
Elbe 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • American Express
  • EC
  • MasterCard
  • Visa
  • Maestro
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 12 more facilities & services
  • Wi-fi
  • Air conditioning in public areas
  • Hotel safe
  • Café
  • Bar
  • Restaurant
  • Conference room
  • Photocopier
  • Green Key (FEE)
  • Breakfast
  • LGTBIQ friendly
  • Online check-in
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT COMFORTAPARTMENT • COMFORTAPT.OM

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    APARTMENT COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR CITY VIEWDouble or Twin • SUPERIOR CITY VIEWDBT.CV-SU

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Double or Twin SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDS • 1 Bedroom • 34 m²JSU.2B
    JUNIOR SUITE TWO BEDSPhoto unavailable4 photos

    Arcotel Onyx Hamburg

    JUNIOR SUITE TWO BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Room amenities

    • Safe
    • Bathtub
    • Individually adjustable air conditioning
    • Wi-fi
    • Bathroom
    • Shower
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ROOM WITHOUT WINDOWRoom • ROOM WITHOUT WINDOWROO.NW

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Room ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIOR • 28 m²DUS.SU
    DOUBLE SINGLE USE SUPERIORPhoto unavailable1 photo

    Arcotel Onyx Hamburg

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Room amenities

    • Individually adjustable air conditioning
    • Safe
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEWJUNIOR SUITE • CITY VIEWJSU.CV

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    JUNIOR SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE COMFORTJUNIOR SUITE • COMFORTJSU.OM

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    JUNIOR SUITE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR QUEEN BEDTWIN • SUPERIOR QUEEN BEDTWN.QN-SU

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    TWIN SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 28 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable3 photos

    Arcotel Onyx Hamburg

    DOUBLE SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIOR WITH DOUBLE BEDDOUBLE SINGLE USE • SUPERIOR WITH DOUBLE BEDDUS.DB-SU

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    DOUBLE SINGLE USE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 25 m²DUS.ST
    DOUBLE SINGLE USE STANDARDPhoto unavailable1 photo

    Arcotel Onyx Hamburg

    DOUBLE SINGLE USE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Room amenities

    • Bathroom
    • TV
    • Shower
    • Direct dial telephone
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Minibar
    • Hairdryer
    • Bathtub

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 25 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Arcotel Onyx Hamburg

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathroom
    • Shower
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESSSUITE • BUSINESSSUI.BS

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    SUITE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B-1

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ROOM WITHOUT WINDOWSINGLE • ROOM WITHOUT WINDOWSGL.NW

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    SINGLE ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Arcotel Onyx Hamburg

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Arcotel Onyx Hamburg

9.0
Excellent
1,003 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Jasdeep
Very nice place in the city.
Self
10/10
Exceptional
12 Jul 2026
Zuiho
Good breakfast
10/10
Exceptional
21 Jun 2026
LIOR
Very nice hotel, a bit basic but very clean and good. The elevators are very slow
10/10
Exceptional
05 Jun 2026
Rohit
Five star
8/10
Excellent
31 May 2026
Ashok
Over all hotel was very good including the location.
The hotel bathroom was also good but the shower in the bath tub was slightly odd and inconvenience.
Self
8/10
Excellent
29 May 2026
Mary
Exceptionally clean, good sized room, reception area/bar very nicely laid out, very good breakfast
Family
8/10
Excellent
05 May 2026
Dominic
The location at the top of The Reeperbahn is fantastic and the hotel is certainly a step up from the some of the other hotels in the area. As I was with a friend I choose this hotel because of the larger bedroom and this turned out to be fine. There is plenty of space in the room, a larger bathroom and a separate desk and two chairs that can be used.

Check in was fine.

When it was staffed, the bar, coffee area was fine. Unfortunately, on two occasions I waited for drinks, once for coffee in the morning and once for a beer in the early afternoon, but no staff were there so I left.

At check out, nobody was on reception so we left our cards on the counter.

The aircon in the room either didn’t work, is rubbish or needs a science degree to work it – this was annoying as it was 25 degrees on the days we were there.
We were on the 7th floor and the wait for the list can be long.

On the whole this is a nice hotel. I wish they had more staff on in the morning/afternoon and waiting 4/5 minutes for the lift is annoying but I would probably stay here again if the price is right.
Friends
6/10
Pleasant
09 Apr 2026
Mark
If you read my previous review on this hotel, you will probably be surprised that I returned. The management offered me their nicest room with the breakfast to try and compensate for my previous day. This room was clean, although two black towels were found behind a chair that were obviously nothing to do with the hotel. It was a bit weird sleeping in a round bed with the mirrors above it, one could only imagine that it was 1 way glass with camera above you filming 😬 the bathroom was still something out of the year 2000 and seriously needs a revamp, but my biggest grip, considering you are trying to impress and already disgruntled customer, was the heating did not work and the room was like a fridge. To be totally honest, your hotel is a complete and utter contradiction of itself, the outside of the property looks absolutely beautiful, the disappointment hits you like a tsunami when you walk into a room. All in all, highly disappointing and it would not matter if you offered me a week of free stays, I will not be returning.
Self
10/10
Exceptional
12 Mar 2026
Vito
Hotel is modern and clean, it is on a convenient location near two subway stations with direct links to main train station and airport.
The rooms are spacious and quiet despite the vicinity to the Reeperbahn.
Self
10/10
Exceptional
05 Mar 2026
Rohit
Clean and they helped to find my missing headphones
10/10
Exceptional
28 Feb 2026
POL
Room was spotless with kettle an mini fridge, staff very helpful and courteous, breakfast was plentiful.
Partner
6/10
Pleasant
05 Feb 2026
Glen
Nice hotel and nice room, but with no opening windows you need to be able to control the room temperature. Sleeping in a sauna wasn’t ideal!
Business
6/10
Pleasant
10 Dec 2025
FLORIDAN
The rooms are very outdated and need a renovation.
Business
6/10
Pleasant
18 Nov 2025
steven
Room was not serviced during stay would not print out invoice when i paid and now i am chasing so i can expense this.
Business
10/10
Exceptional
23 Oct 2025
Brian
Clean room, friendly staff, great area!
Business
4/10
Poor
01 Oct 2025
Phil
Promised they would send receipt by email and didnt
Business
8/10
Excellent
29 Sep 2025
Kevin James
This hotel is at the end of the main Reeperbahn strip so area is noisy and a bit intimidating.
6/10
Pleasant
25 Aug 2025
Anshuman

Good Location, Poor Staff

Good Location on the Reeperbahn, close to nightlife and river. But the stay was ruined due to poor staff. Inspite being Expedia Platinum member, neither room upgrade nor late checkout was entertained. The room was infact free but was asked to pay for late checkout.

In particular the lady Annika was too rude to come knocking at the room dot on time asking to vacate.

Most hotels offer free ice, and have even ice dispensers. When we asked for ice, the bar staff were rude.

Expedia should escalate to hotel management, hardly the kind of behaviour expected.
Friends_and_family Friends
10/10
Exceptional
22 Aug 2025
Tracey

Great place to stay

Great hotel in great location
Partner
8/10
Excellent
30 Jul 2025
Zain-Ul-Abideen
breakfast should have better options.
Business
6/10
Pleasant
01 Jul 2025
Verified traveler

Not worth it.

The room's size was satisfactory, however, the cleanliness was not up to standard, and the establishment does not align with a four-star rating. It is recommended that guests do not include breakfast with their room booking, as it does not represent good value. While the hotel's location is convenient, the noise levels are significant, particularly during weekend stays.
Partner
10/10
Exceptional
22 Jun 2025
Brian
Fairly new property with nice large rooms. Our stay was comfortable and the bar staff were all excellent. The area is walkable and is focused on nightlife. Definitely a little different than we were expecting but overall, things felt safe.

Breakfast was solid with many options. Felt like we received good value for our money here.
Friends_and_family Friends
6/10
Pleasant
15 Apr 2025
Kimberly
The room was clean and modern. The wifi signal was so weak it didn't work at all. We had to spend extra money on an esim just to be connected. Disappointing for a hotel that offers wifi inclusive with your room. The lock on the shower door was broken so you had to hold it closed with your foot when you showered so you didn't flood the room. Good location.
Leisure Friends
10/10
Exceptional
08 Apr 2025
Susan
Clean and stylish, surprisingly quiet for the area.
Leisure Friends
10/10
Exceptional
24 Mar 2025
daniel
Clean room
Leisure Friends
10/10
Exceptional
07 Feb 2025
Ian
A very nice hotel that is conveniently located in the entertainment district of Hamburg. Clean rooms with a very good breakfast. Would return again on next visit.
Business Self
10/10
Exceptional
09 Dec 2024
Cheryl
Very nice property, rooms, and staff. Convenient to the entertainment district and other night life in a very lively neighbourhood.
Leisure Friends
10/10
Exceptional
20 Nov 2024
Phil

great hotel

Great hotel with excellent breakfast. Good location.
Business
10/10
Exceptional
18 Oct 2024
Phil

Great stay

Great hotel great location.
Business
8/10
Excellent
22 Sep 2024
Kevin James
Great location but the area can be a little dirty at times.
10/10
Exceptional
23 Aug 2024
Dennis
Great location
Leisure Partner
8/10
Excellent
16 Jul 2024
Verified traveler
Great staff, very welcoming. room was a good size, very good location. downsides were the curtain in the room was falling off the rail and the wifi was very weak in the room (although you can ask for a password to an addtional wifi network)
Business
10/10
Exceptional
02 Jul 2024
Chervin
Good value and good location
10/10
Exceptional
01 Jul 2024
George

Fabulous ... staff excelled themselves

With 13 of us staying in the hotel for between 1 and 3 nights, we had lots of comments on the good choice of hotel amongst us. Others hada few issues on getting the room temperature right, but that seemed to be the only criticism I heard. With one member of the party not well, I had reason to enlist the help of the hotel staff in getting more professional medical help. Can't rate the response and willingness and concern of the staff at reception enough. Due to chnaging shifts, I did not get time to thank them personally, but hope this message gets back to them
Friends_and_family Friends
6/10
Pleasant
18 Jun 2024
Tam
WiFi doesn’t work, no complimentary water in the room.
Leisure Partner
6/10
Pleasant
26 May 2024
Gary

Good hotel, good location, but service is iffy

Arcotel Onyx is a great hotel but some aspects of the service let it down.
Friends_and_family Friends
10/10
Exceptional
07 Apr 2024
Alex
Great place!!!
10/10
Exceptional
29 Mar 2024
Aws
Good
10/10
Exceptional
22 Aug 2023
Frank
Thank you for being accommodating
2/10
Poor
25 Jul 2023
Aida
The Hotel Is horrible. The manager and staff are incredible rude and irresponsible. The manager pretended to be receptionist to avoid taking any responsibilities. The are located in a very dangerous are with drunk people in front of the hotel. The roomes were dirty and smelled. Would never go back
Business Self
8/10
Excellent
15 Jul 2023
Severin Tobias
Quite a nice hotel and location. There were some problems with the shower that didn't work properly (the water temperature kept changing by itself) and the breakfast was a bit boring and tame. But overall I would recommend the hotel.
Leisure Friends
10/10
Exceptional
08 Jul 2023
michael
Liked everything about it
Leisure Family_with_children
8/10
Excellent
28 May 2023
Marcus
We enjoyed our stay and loved the convenient amenities and access to other locations.
10/10
Exceptional
26 May 2023
Marek
Very spacious, clean and cozy room. Nice window seat. Smartly furnished room with cool design.
The room is very well noise-isolated and there was no noise from the street or neighboring rooms.
This is one of the best 4-start hotels we have been to.
The hotel is very close to public transportation.
Leisure Partner
10/10
Exceptional
22 May 2023
James
Very clean and modern. The breakfast is incredible. Great food, quality, and variety in an attractive setting. Most importantly, the staff servicing the breakfast does an incredible job - efficient and friendly. Amazing. Highly recommend.
Leisure
10/10
Exceptional
08 May 2023
noyan
Location
10/10
Exceptional
30 Jul 2022
Shahin
It was a clean and comfortable hotel.
Leisure Family
10/10
Exceptional
01 Jul 2022
Jorge

Great hotel!

A bit expensive, but cannot complain about the service and facilities.
Friends_and_family Family
10/10
Exceptional
30 Jun 2022
Jens Peter

Comfy bed and clean room

Comfortable and centraly located hotel. Comforrable bed. Average breakfast.
Self
10/10
Exceptional
16 Jun 2022
jim
Great hotel great service. Always welcoming and the bar was top quality
Leisure Partner
10/10
Exceptional
21 May 2022
Harry
It was a quirky hotel architecturally, but I found that I did enjoy it very much. And extremely well situated for what I came to Hamburg to do and see.
Leisure Friends
4/10
Poor
10 May 2022
Jeff
Good hotel with good restaurant options
Leisure Self
10/10
Exceptional
03 May 2022
Chadd
Friendly and well located
Business_and_leisure Self
8/10
Excellent
13 Dec 2021
ravinder
very nice property with an excellent location. Nice friendly staff too. Didn't try the breakfast
Leisure Friends
6/10
Pleasant
14 Oct 2021
Mustafa
Nothing i can think of
Business Self
10/10
Exceptional
05 Mar 2020
Verified traveler
Great hotel at the end of the Reeperbahn in Hamburg. close to everything. Very comfortable bed and nice room. I was very pleased.
Leisure Self
10/10
Exceptional
17 Nov 2019
LISA

Classy modern joy

This feels like a high-class hotel, without the high price. I felt like a queen, the staff were amazing, 24 hours a day. The room was modern, clean, comfortable and I loved the ceiling in the elevator and the carpet in the hallways. Breakfast was very very good, but not included. We came for a gig at the Mojo Club, which was literally 10 steps outside the door!
Partner
10/10
Exceptional
28 Oct 2019
Verified traveler
Perfect location, helpful people, very clean environment and comfortable rooms
Leisure Partner
10/10
Exceptional
15 Oct 2019
Verified traveler
Location was perfect for a one night stay in Hamburg.
Leisure Friends
10/10
Exceptional
26 Sep 2019
Justin
The room was more than I expected, the price was great and it was a big room with a cool window and nice view. The bathroom was very nice and the water pressure and shower were amazing. I would most definitely stay here if I come back to Hamburg. Great hotel!
Leisure Family
10/10
Exceptional
27 Aug 2019
Verified traveler
Excellent staff, very clean, great amenities. Excellent price for a good hotel in a popular area.
Business_and_leisure Friends
10/10
Exceptional
21 Aug 2019
Verified traveler
Room was amazing but Wifi didn’t work properly all the time.
Partner
10/10
Exceptional
06 Aug 2019
Verified traveler
Very clean. Extraordinarily helpful and friendly staff. Great location near tourist attractions and public transport.
Leisure Self
10/10
Exceptional
18 Jun 2019
Walter

Hamburg getaway

Fantastic hotel that is the best for our money we have ever stayed in! Clean, nice sized, large, modern bathroom and great wifi.
Partner
10/10
Exceptional
18 Jun 2019
Verified traveler
Love the building design especially the windows and glass treatment. Generous sized room.
Leisure Partner
8/10
Excellent
13 Jun 2019
Wagner
Great location in the hip/grungy St Pauli neighborhood. Near most of the main attractions in Hamburg and easily accessible by bus and subway. This is where the Beatles really started! The area right around the hotel is OK, but gets questionable as you walk down the main street. Not for families!

It's listed as a 4-start hotel, which is a bit of a stretch. At the very best, this hotel deserves a 3.5-star based on its facilities. 3-star would be more accurate.
10/10
Exceptional
12 Jun 2019
Verified traveler
Third time i have stayed at this hotel. It's just a short walk to the Reeperbahn. Everything here is top notch and i would stay again.
Business Friends
2/10
Poor
10 Jun 2019
PJS
We had a PREPAID and CONFIRMED booking, but the hotel contacted me ~2 weeks after that to tell me the price had doubled. We cancelled.
Leisure Partner
10/10
Exceptional
07 Jun 2019
Sheila R

Great hotel in a great location

Spent a week in Hamburg attending the International Rotary Convention. The Arcotel Onyx was conveniently located near the Messe and after-hours activities. I'll definitely stay here agaiin!
10/10
Exceptional
14 Apr 2019
Verified traveler
Clean, good location and comfortable
Thank You for a great stay
Business Self
8/10
Excellent
10 Mar 2019
ANANYA

Modern decor and spacious room

Rooms are extremely spacious. Modern decoration. Breakfast is good. They don’t offer a bottle of water for free .
Otherwise quite a good experience!
10/10
Exceptional
07 Feb 2019
G
Beautiful hotel. Excellent staff. Good facilities.
10/10
Exceptional
07 Feb 2019
Verified traveler
Beautiful hotel. Excellent staff. Good facilities.
10/10
Exceptional
29 Jan 2019
Verified traveler
Great location, great staff. Super close to everything you want to see when you stay there.
Leisure Self
10/10
Exceptional
20 Jul 2026
Denise
Das Zimmer und das Frühstück waren sehr angenehm. Ich Zimmer gab es auch Kaffee und Tee, nur leider war bei uns nur ein Kaffee zur Verfügung und dann haben wir es gelassen.
Partner
10/10
Exceptional
19 Jul 2026
Özgür
Temiz, güvenli, ulaşımı kolay
Self
6/10
Pleasant
18 Jul 2026
Mike Bjerring
Vær opmærksom på muligt vejarbejde lige ud fra hotellet. De starter kl 0600 og det hopper i hele hotellet. Hotellet er fint og her en god begivenhed.
8/10
Excellent
14 Jul 2026
Tobias
Personalen var toppen.
Rummet var fint och stort.
Sängen var skön.
Enkelt och bra att kunna reglera temperaturen i rummet.

Dock så var rummet inte helt rent, och tvålen i duschen var slut upptäckte jag när jag stod i duschen första kvällen.
Self
10/10
Exceptional
14 Jul 2026
Rainer
Immer wieder eine Freude dort zu übernachten.
Friends
6/10
Pleasant
14 Jul 2026
Linnea
-
10/10
Exceptional
14 Jul 2026
Fernando Santiago
Great
6/10
Pleasant
08 Jul 2026
Thiago
O boxe tem uma porta que deixa a água vazar para o piso e é apertado, o quarto ainda tinha cotonete no chão da estadia anterior, café da manhã ok, cama ok, mas a localização é boa pra quem utiliza a estação de trem, o custo benefício vale a pena e também tem um bar legal
Business
10/10
Exceptional
07 Jul 2026
jan
Jkhhikhrtbo7ujhryijee
10/10
Exceptional
06 Jul 2026
Rüdiger
Alles in bester Ordnung
10/10
Exceptional
05 Jul 2026
Özgür
Temiz, güvenli, yardımsever personel
Friends_and_family Family
8/10
Excellent
02 Jul 2026
Anke
Die Zimmer waren groß und sehr gemütlich.
Partner
8/10
Excellent
01 Jul 2026
Anna
Bra hotell! Ligger rett ved Reperbahn, men hotellet er litt tilbaketrukket så hører ingen støy derfra. Nære til tåg og t-bane.
Bra frokost. Vil gjerne bo på hotellet en annen gang jeg besøker Hamburg. Hamburg er fantastisk!
Friends_and_family Family
10/10
Exceptional
30 Jun 2026
Dietlind
Das Hotel hat sehr schöne große Zimmer und auch freundliches Personal
Partner
8/10
Excellent
28 Jun 2026
Dirk
Preisleistung Fürs Frühstück war nicht ok . Den Preis nicht angemessen
Partner
10/10
Exceptional
25 Jun 2026
Jörg
Alles bestens und absolut zufrieden. Empfehlenswert und gerne wieder 👍
Business
8/10
Excellent
22 Jun 2026
David
Sehr gute Lage, bequemes Bett und angenehme Zimmergröße.
Friends
10/10
Exceptional
18 Jun 2026
Thomas
Alles super
10/10
Exceptional
15 Jun 2026
Kati
Wir haben hier ein Wochenende in Hamburg verbracht und würden dieses Hotel immer wieder wählen! Die Lage ist unübertroffen!! Direkt an der Reeperbahn und dennoch still! Zentraler geht kaum und auch sonst gibt es von uns nichts zu sagen,was uns nicht gefallen hätte.
Partner
10/10
Exceptional
10 Jun 2026
Gloriane
Die Lage, das Zimmer, die Aufenthaltsräume
alles war super. Das Frühstuck fanden wir teuer: 25 €, deshalb haben wir ohne Frühstück gebucht.
10/10
Exceptional
10 Jun 2026
Marianne
Das Hotel ist super, sehr nettes Personal, das Frühstück einfach genial! Die Zimmer sehr sauber. Einfach nur Vielen Dank wir kommen wieder :-)
Partner
10/10
Exceptional
07 Jun 2026
Christoph
Sehr schönes Hotel mit perfekter Lage um Hamburg zu erkunden.
Friends
10/10
Exceptional
06 Jun 2026
Herbert
Zu empfehlen
Partner
6/10
Pleasant
06 Jun 2026
Peter
Fint hotel centralt og med parkering
Friends_and_family Friends
10/10
Exceptional
05 Jun 2026
Farid-Christian
Sehr sauber und schön. Top Lage.
Partner
10/10
Exceptional
04 Jun 2026
Christian
Top Lage, sehr sauber, nettes Personal, ausgezeichnetes Frühstück! Alles richtig gut! Parkgarage relativ günstig
Partner

Location & surroundings

Arcotel Onyx Hamburg
Reeperbahn, 1A, Hamburg, Germany

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Arcotel Onyx Hamburg

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