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Master Altona Hamburg

Hamburg · Germany

Beerenweg 1c 22761 HamburgView location

9.4/10Excellent207 Reviews
Cleanliness9.6/109.6
Comfort9.2/109.2
Condition9.8/109.8
Value9.2/109.2
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Master Altona Hamburg

With a stay at master Altona in Hamburg (Altona), you'll be within a 5-minute drive of Reeperbahn and Volksparkstadion. This apartment is 2.8 mi (4.5 km) from St. Pauli Piers and 2.9 mi (4.7 km) from Hamburg Messe and Congress.

Make yourself at home in one of the 84 air-conditioned rooms featuring kitchens with refrigerators and ovens. 50-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include express check-in, express check-out, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 4.80 per person, per night

    We have included all charges provided to us by the property.

  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Property Registration Number Gala Master (Germany), 03-7110455-47, DE 364 215 847, +4932221857540, master Altona, Landsberger Allee 117a c/o Sunflower 10407 Berlin, 03-7110455-47
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 0 to 19 per person
    • Self parking fee: EUR 20 per day
    • Pet fee: EUR 20 per pet, per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Theatre Neue Flora 2.1 km / 1.3 mi
Trabrennbahn Hamburg Bahrenfeld 2.6 km / 1.6 mi
Altonaer Balkon 2.8 km / 1.7 mi
Elbe 2.8 km / 1.7 mi
Altonaer Volkspark 2.9 km / 1.8 mi
Harbour Museum Oevelgoenne 3 km / 1.9 mi
Elbstrand 3.1 km / 1.9 mi
Reeperbahn 3.5 km / 2.2 mi
Beatles Platz 3.7 km / 2.3 mi
Grosse Freiheit 3.7 km / 2.3 mi
Barclays Arena 3.8 km / 2.3 mi
Millerntor Stadium 3.8 km / 2.4 mi
University of Hamburg 3.9 km / 2.4 mi
Volksparkstadion 3.9 km / 2.4 mi
Hans-Albers-Platz 3.9 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Master Altona Hamburg

9.4
Excellent
207 Reviews
Cleanliness
9.6 /10
Comfort
9.2 /10
Condition
9.8 /10
Value
9.2 /10
Amenities
9.6 /10
75 reviews shown
10/10
Exceptional
19 Jul 2026
Heba
The stay was excellent in every aspect. I had very helpful team with robust communication through WhatsApp. I would recommend Master Altona for anyone who is travelling to Hamburg
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
Khandker
The property was clean, well equipped and spacious. We liked our stay and would definitely consider staying in future.
Family
10/10
Exceptional
29 Jun 2026
Ghezala
Very organized and clean
10/10
Exceptional
07 Jun 2026
Allaha
Our stay was outstanding, clean nice friendly and healthy good breakfast..loved it, thank you!
10/10
Exceptional
09 Dec 2025
Frederick
This was an interesting new type of hotel stay for us. My mother grew up in Altona in the 50s after the war. I hadn’t been to Hamburg in about 20 years so we decided to visit pre-Christmas for the markets (way too crowded and difficult public transportation during it). The room was well equipped with a refrigerator, induction cooktop, convection oven, deep well sink as well as cookware and utensils. It was relatively quiet and situated. Typical German hard mattress and too many smokers outside every door. I couldn’t live in a city like this, but an occasional visit should only take a few days off my life.
Partner
10/10
Exceptional
06 Jul 2025
Boleslav
Make sure to contact the owner before you get there. Turns out they needed passport info before they can give passcode to get into the building, but I was traveling for a few days before with spotty internet, ended up sitting downstairs for almost an hour on the 1st day of my reservation going back and forth with management until they could verify everything and finally let me into the unit. Overall mostly my fault for not doing this in advance, but don’t make the same mistake I did. Make sure that 24 hours before you already have the code you need to get inside.

Great unit as advertised though. Bus was a block away, very convenient.
Leisure Family
10/10
Exceptional
13 Jun 2025
Fang
Great place to stay! The hotel makes a lot of efforts to ensure a comfortable stay. The rooms are modern and super clean. Staff are friendly. Beds are comfortable. We have no hesitation to recommend this place to anyone.
Leisure Family
8/10
Excellent
25 May 2025
Bjoern
Spacious, modern and indeed a very good breakfast with many choices. Exceptional clean.
Leisure Friends
10/10
Exceptional
15 Feb 2025
Zachary
Incredibly receptive and communicative team here. Well furnished kitchen with all of the essentials. Comfy bed, great water pressure. Only thing Id note is you need to go to the neighboring hotel to access the gym and sauna. Easy enough to do so though.
Business
10/10
Exceptional
28 Dec 2024
Jann-Patrick
Very stilish modern Appartements.
Friends_and_family Family
10/10
Exceptional
12 Dec 2024
Radu

Very clean and comfortable

Very clean and comfortable, we liked the virtual online contact aspect. We’ll definitely stay at Master Altona again next time we visit Hamburg. Thank you!
Friends_and_family Family
10/10
Exceptional
22 Nov 2024
James
Great property
Leisure Friends
10/10
Exceptional
22 Oct 2024
Rami
Communication is the reception people was great 😊
Family_with_children
10/10
Exceptional
15 Oct 2024
Hamid
Excellent property with the exception of some outside noise and a little round down neighborhood.
Leisure Family
8/10
Excellent
31 Aug 2024
Daniel
Not in the best place but I think overall I would not recommend hamburg at all just a busy city with very rude people, the hotel is nice but not the city in my view compared to other's
Leisure Family
8/10
Excellent
17 Jun 2024
Aga
Everything was spotlessly clean and contact with email hotel manager was very quick regarding a few concerns that we came across.Everything was solved in quick and professional manner. Although, on the day of our check out, the cleaning crew started to knock to our doors from 7AM, and after that 3 more times and at 9AM they entered the room while we still were sleeping. I understand they they want to clean but check out it’s at 11AM. In the United States it’s just unacceptable to do that.
Leisure Family
10/10
Exceptional
10 Jun 2024
Joachim
Beautifully laid out. Absolutely spotless. Easy access to Hamburg city centre. Everything is electronic and you hardly need to talk to a person… but when you do they are polite and professional. Great property!
Leisure Family
10/10
Exceptional
19 Jul 2026
Jenna Merrit
Das Zimmer war sehr sauber, auch die Küche war in einem Top Zustand und mit allem ausgestattet was man benötigt. Die Lage war ebenfalls super, direkt eine Bushaltestation um die Ecke. Es gab zudem die Möglichkeit Gepäck am Abreisetag zu hinterlegen. Fitnessstudio und Sauna waren ebenso sehr sauber und in einem sehr guten Zustand.
Friends
8/10
Excellent
16 Jul 2026
Leon
Sehr schönes und sauberes Zimmer.
Frühstück war in Ordnung.
Partner
8/10
Excellent
13 Jul 2026
Lars-Göran
First time for us at this hotel chain, we booked the same day as we were passing through by car. Since they do not have a reception or staff on site, you do all the check-in via your phone to get the access-codes to the room, in this case with poor coverage next to the hotel, which required some time and patience with the information to be entered
Once it was done, we were pleasantly surprised by the spacious and clean room,
good beds, nice with 2 bathrooms and a well-equipped kitchenette.
The breakfast at the neighboring Leonardo hotel was plentiful and tasty.
Parked on the street outside, where you could park for free
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Nadja
Es lief alles reibungslos. Das Frühstück ist super! Das Zimmer schön und sauber.
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Andre
Alles bestens!
Friends
10/10
Exceptional
10 Jul 2026
Merete
The room was spacious, clean, and very comfortable. The location was convenient for us as we were passing through, with easy access to the main roads.

The only downside was that there was no reception, and we never received the automatic email with entrance code instructions. As a result, we had to sort everything out via WhatsApp at the last minute, including communication about parking. Once that was resolved, everything was fine.
Friends_and_family Family
8/10
Excellent
05 Jul 2026
Dennis
Check in etwas kompliziert da keiner vor Ort ist . Parken auf Anfrage vor Ort im neben Hotel . Frühstück wenn gebucht ebenfalls im Nachbar Hotel
Partner
10/10
Exceptional
04 Jul 2026
Katja
Rent og pænt. Med lille køkken. Centralt og nemt at tjekke ind og ud via code.
Partner
10/10
Exceptional
26 Jun 2026
Christoffer
Snyggt fräscht och rent.
Smidig incheckning och bra hjälp vid behov. Vi kommer gärna tillbaka
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Jarkko
Siisti huone ja hyvin varustettu keittiö.
Friends_and_family Family
10/10
Exceptional
01 Jun 2026
Volkan
Temiz, hijyenik. Sessiz, yeterince geniş. Konforlu yatak.
Self
10/10
Exceptional
25 May 2026
Yesica Aurora
Good service! Highly recommended, everything was clean and tidy. Very pleasant.
Friends_and_family Family
10/10
Exceptional
21 May 2026
Per-Olof
Bra boende till rimligt pris.
Self
8/10
Excellent
12 May 2026
Mette Weibrecht Ølgaard
Dejligt værelse med det man har brug for. Skønt med lille køkken og specielt et køleskabe til drikkevarer. Indcheckning gik fint og info kom i god til. Ville være skønt med lidt mere info omkring parkering, betaling og morgenmad (hvor og i hvilket tidsrum). Men eller super fint og tæt på transportmuligheder.
Friends_and_family Family
6/10
Pleasant
07 May 2026
Hozan
Schönes Zimmer, Check in und die Kommunikation läuft gut, ABER wir wurden leider drei mal ab 09:15 Uhr mitten im Schlaf geweckt von der Putzkraft durch lautes klingeln.
Beim zweiten Mal kam sie per Schlüssel sogar rein, woraufhin ich dann lauter gesagt habe JETZT NICHT.
Leider war das in der Form kein Komfort, ansonsten schönes Zimmer in einer guten Lage.
Partner
10/10
Exceptional
27 Apr 2026
Anne
Super fin lejlighed. Tæt på bus
10/10
Exceptional
08 Apr 2026
Anders
Fint lejlighed, rent, gode senge, gode faciliteter. Og morgenmaden kan anbefales
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Diana
Sauberes Zimmer, tolle Einrichtung, Küche gut ausgestattet
Family_with_children
10/10
Exceptional
03 Apr 2026
Amer
Sehr gut durchdacht. Auch kleine Aufmerksamkeit wie Wasser und Kaffee waren vorhanden. Das ist sehr gastfreundlich
10/10
Exceptional
02 Apr 2026
ann olivia
Perfekt ophold og super kommunikation.
Nem indtjekning og god morgenmad.
8/10
Excellent
29 Mar 2026
Heidi
Vær opmærksom på at oplysningerne til check in på forhånd. Vi brugte over en time på at komme ind i lejligheden. Det var mildest talt kaos.
10/10
Exceptional
17 Mar 2026
kevin
Alt var perfekt som det plejer
10/10
Exceptional
24 Feb 2026
Gudrun
Das kleine Studio war sehr ansprechend eingerichtet, super sauber und es war alles da, was man braucht. Geschirr, Kühlschrank und die anderen Küchengeräte waren sauber und gepflegt. Die Lage des Hotels war auch gut. Insgesamt ein wirklich guter Aufenthalt.
Self
10/10
Exceptional
21 Feb 2026
Daniel
Very nice hotel and clean rooms. Modern style, one of the best in this price range. First time shower is not leaking, warm floor in the bathroom, so always dry and warm. Great beds, kitchen, it simply have everything you need.
Friends_and_family Family
10/10
Exceptional
21 Feb 2026
Norbert
Alles tadellos. Ausgezeichnetes Frühstücksbuffet.
Family_with_children
10/10
Exceptional
21 Feb 2026
Christin
Wir waren sehr zufrieden, das Zimmer war toll eingerichtet und sauber, der Checkin und Checkout völlig unkompliziert.
Family_with_children
10/10
Exceptional
04 Feb 2026
Denise
Sehr sauber und ruhig.
Mit gut ausgestatteter Küche
Leisure Family_with_children
10/10
Exceptional
12 Jan 2026
Prince
Goed
Friends_and_family Friends
10/10
Exceptional
07 Jan 2026
Timo
Einfach top
Leisure Family
10/10
Exceptional
05 Jan 2026
Vlora
Frukosten höll mycket hög kvalitet med färska råvaror, stort utbud och utmärkt service. Rummet var i perfekt skick. Extra plus för den trevliga välkomstdrycken och snacksen.
Friends_and_family Family
8/10
Excellent
04 Jan 2026
Lovis Jeremias
Einfach
10/10
Exceptional
02 Jan 2026
Adeyemi John
Great place and very comfortable
Friends_and_family Family
10/10
Exceptional
01 Jan 2026
Christoph
Das Appartment war modern eingerichtet mit einer großen bodentiefen Dusche und einem separaten WC. Sehr ruhiges Zimmer zum Hinterhof, von anderen Gästen haben wir nichts mitbekommen. Einfacher CheckIn durch Pincode, gutes Frühstück im Nachbarhotel. Sehr gute Anbindung an den öffentlichen Nahverkehr. Uneingeschränkt empfehlenswert!
Leisure Family
8/10
Excellent
01 Jan 2026
Oliver
Perfekt für eine Städtereise
Nächste Bushaltestelle ca. 5 Minuten entfernt und in die Innenstadt ca. 10 Minuten Busfahrt.
Zimmer ist für 3 Personen sehr geräumig und die Einrichtung ist sehr gut. Küche mit allen Dingen vorhanden. Wir waren jetzt zum zweiten Mal im Master Altona und würden auch beim nächsten Aufenthalt in Hamburg dort übernachten
10/10
Exceptional
30 Dec 2025
Jan
Das Appartement war sauber und auch ausreichend groß. Das Frühstück im Nachbarhotel hatte eine gute Auswahl an warmen und auch kalten Speisen sodass jeder fündig wird. Es war jedoch sehr voll und wir hatten Glück einen Platz zu bekommen bzw. mussten wir einen Morgen kurz warten.
Check in und Kommunikation via Mail oder WhatsApp lief problemlos und schnell (da es keine Rezeption gibt). Uns hat die Unterkunft sehr gut gefallen.
Leisure Family
10/10
Exceptional
28 Dec 2025
Fabiano
Tudo impecável. Excelente.
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
Lisa Katleen
Alles war hervorragend.
10/10
Exceptional
11 Dec 2025
Michael
tolles Zimmer, in der Küchenzeile war alles vollständig u d sauber.
8/10
Excellent
07 Dec 2025
Morten
Lækkert og rent værelse.
Friends_and_family Friends
10/10
Exceptional
11 Nov 2025
Lone
Pænt værelse og udmærket morgenmadsbuffet
Friends_and_family Family
8/10
Excellent
18 Oct 2025
Eva Vad
Dejlig placering, godt værelse, vi nød at der var et fint køkken. Dog savnede vi rengøring i løbet af opholdet
Friends_and_family Family
10/10
Exceptional
17 Oct 2025
Ann
Vi havde booket en familie lejlighed til 4 personer, både sengen og sofa sengen var super gode. Der var lagt en ekstra topmadras på sofasengen. Tjek ind var nemt vi fik en besked dagen før på watts app, og udfyldte tjek ind. På dagen modtog vi vores kode til lejligheden. Parkering var i hotellet ved sidens af parkering. Hvor der var muligt at købe endagsbilletter til de dag vi var der. Inden skulle ud af p huset skulle man lige forbi receptioen og få scannet sin p-billet, så man kunne komme ud af p-huset. Vi havde købt med morgenmad som også var i det hotel ved siden af, super lækker morgen mad med mange muligheder. Alt i alt synes vi rigtig godt om hotellet. Der var gå afstand til flere indkøbs butikker. Køkkenet i ledligheden fungerede fint, der var ikke for meget spiseplads, men det kunne vi godt klare os med.
Friends_and_family Family
10/10
Exceptional
14 Oct 2025
Clara
Vi havde et fremragende ophold. Hotellet var meget imødekommende og hjælpsomme, hurtige til at svare på spørgsmål og indtjekning var virkelig nemt. Vi benyttede luggage storage før og efter - også nemt. Sengene var virkelig gode.
Friends_and_family Family
10/10
Exceptional
13 Oct 2025
Liv
Nem indtjekning, sødt personale, rent værelse. Morgenmaden meget lækkert.
Friends_and_family Family
8/10
Excellent
12 Oct 2025
Ivonne
Ingen reception så alt er med kode osv, men det fungerede ok.
Friends_and_family Family
8/10
Excellent
28 Sep 2025
Tatjana
Die Küche war gut ausgestattet. Das Zimmer war sehr sauber.
Toll war auch die Trennung von Toilette und Badezimmer.
Durch die Straße mit Kopfsteinpflaster war es besser, wenn die Fenster geschlossen waren.
Leisure Partner
4/10
Poor
10 Sep 2025
Anders

No daily cleaning and horrible check-in experience

The rooms was nice and clean, but the daily cleaning announced on Hotels.com didn't happen. We stayed for 4 nights and didn't get cleaning once.
The check-in via WhatsApp took almost an hour. Something that normally takes 5-10 minutes in a hotel with a normal reception.
You wouldn't expect this lack of service in a hotel in this price category.
Friends_and_family Family
8/10
Excellent
23 Aug 2025
Sabine
Es war kein Ansprechpartner vor Ort und der der Check-In Codefunktionierte nicht.
Das war dann leider sehr ungünstig.
Leisure Family
10/10
Exceptional
12 Aug 2025
Ilaria
Pulito, comodo e
10/10
Exceptional
04 Aug 2025
Marlene
Veldig fint sted. Stort og fint rom for en familie. Fint med separat wc.

Stort parkeringshus rett ved (står merket som om at det er til Leonardo hotel. 19€ / døgn som må betales inne på det hotellet). Veldig kjekt!
Friends_and_family Family
10/10
Exceptional
03 Aug 2025
Mathias
Unterkunft top, Lage war für uns super, immer wieder 👍
8/10
Excellent
30 Jul 2025
Stine

Veldig fornøyd, litt minus

Fine moderne rom, god rengjøring bortsett fra noen svarte hår på bad.
Ett minus fordi vi ikke på forhånd fikk mail med koder til dører så ble litt styr rundt dette.
Friends_and_family Friends
10/10
Exceptional
30 Jul 2025
Tom
Stort og rummeligt rent værelse med gode senge. Alt virker meget nyt.
At stedet er uden en reception er ikke tydeligt nok. Det virker lidt kluntet at man på først på ankomstdagen modtager de sidste detaljer for at kunne tjekke ind
Leisure Family
10/10
Exceptional
30 Jul 2025
Gokhan
Kendimizi evimizde gibi hissettik personel çok ilgiliydi taleplerimize ve sorularimiza çok hızlı dönüş yapıldı ve çözüm bulundu bir daha Altonaya geldiğimde mutlaka yine burda kalmak isterim teşekkür ederim
Friends_and_family Family
10/10
Exceptional
27 Jul 2025
Saima

Rummelig pæn studiolejlighed

Let indtjekning, modtog en mail på dagen med tjek in kode. Gode parkerings muligheder. Lejligheden var ny, ren og nydeligt indrettet. Vi overnattede 4 personer, sovesofaen var reddet klar til de ekstra 2 personer og der var ekstra håndklæder og kaffe og te , samt lidt salt og sødt til ganen lagt frem. Alt i alt et rigtig godt valg
Friends_and_family Family
8/10
Excellent
24 Jul 2025
Anders

Int

Generelt et godt ophold, men lidt besværligt med kommunikation via whatsApp
Friends_and_family Family
10/10
Exceptional
20 Jul 2025
Ionut
Clean, comfortable rooms in a quiet residential area. Supermarkets and restaurants within walking distance. Small but well furnished kitchenette.
Business_and_leisure Family
10/10
Exceptional
18 Jul 2025
Terese Bjerg
Lækre store værelser. Skøn morgenmad
Leisure Family

Location & surroundings

Master Altona Hamburg
Beerenweg 1c 22761 Hamburg, Hamburg, Germany

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