Name: NH Hamburg Mitte
Address: Schaeferkampsallee, 49, Hamburg, 20357, DE

10/10

Exceptional

01 Jul 2026

Christopher

Fabulous, clean safe hotel in a great part of town

Self

8/10

Excellent

15 May 2026

Lesley

Excellent staff, neighborhood was sketchy, looks rough on outside but was modern and clean on the inside.

Self

6/10

Pleasant

12 Apr 2026

Keith

The Hotels.com description of our room was flat out incorrect. We chose the room specifically because it described the room as having a separate sleeping area (queen bed) and queen sofa bed. As we were travelling with her 7 year old son, this directly affected our decision to book. What we got did not allow us the privacy we specifically looked for.
The bathroom had loose and missing fittings.
Definitely NOT a \"superior\" room.
Staff were welcoming though, and very kind.

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Niall

Hotel is great. Staff is brilliant. Location superb.

10/10

Exceptional

04 Jan 2026

Niall

Very nice stay at this hotel.

Self

10/10

Exceptional

15 Nov 2025

Vivienne

Convenient central location, friendly staff, easy check-in and check-outs, clean room

Business_and_leisure Self

10/10

Exceptional

10 Jul 2025

Wei

very convenient location. U2, nice restaurants, grocery store, bakery and etc are available in minutes. Will come back again!

Business_and_leisure

6/10

Pleasant

01 May 2025

Barton

Good hotel but bar could be better.

Good size super clean & quiet room.
Lift was useful.
Also.
a sizable bathroom with shower over the bath.
Bar area felt like sitting in a dentist waiting room so we didn't go there.
Not far for the underground so great for cutting around town.

Partner

10/10

Exceptional

21 Apr 2025

Thomas

Good sized bedrooms

Business

10/10

Exceptional

04 Apr 2025

James

Very clean and modern hotel

Leisure Self

8/10

Excellent

31 Mar 2025

Marie-Claude

I stay at this hotel regularly since it’s in the neighborhood I used to live in and I genuinely really like this hotel. The beds are super comfortable, the rooms are quiet and modern. The staff is always exceptional.

My only critique: The smell from the pipes in the bathroom is very bad - I understand this comes from city pipes but i’m sure something can be done about it. It’s really hard to tolerate, especially in rooms that don’t have a closed off bathroom. This same smell happens almost every time I stay here.

Additionally, there were a lot of things that needed improvement in my room - The curtains were very dirty, as was the lampshade. The towel hanging radiator in the bathroom was very rusty and I didn’t want to put my towels to dry on there. I really hope this hotel listens to this feedback because I would love to keep coming back.

Leisure Self

10/10

Exceptional

09 Feb 2025

Craig

Excellent hotel in good area to explore Hamburg from

Leisure Friends

8/10

Excellent

11 Jan 2025

Verified traveler

Friendly staff and nice hotel, but didn't like that the bathroom was only separated by a glass wall from the room. Next time need to be careful about the room type.

10/10

Exceptional

27 Oct 2024

James

Good location

Leisure Family

10/10

Exceptional

25 Sep 2024

Joseph

Amazing place to stay in Hamburg.

Business_and_leisure Self

10/10

Exceptional

22 Sep 2024

Charles

Loved it great service.

10/10

Exceptional

29 Jul 2024

Eddie

Great Hotel and Staff

Comfortable beds in a good location and the staff was super helpful and friendly.

Friends_and_family Family

10/10

Exceptional

26 Jul 2024

Paul

Great staff

Leisure Family

4/10

Poor

06 Jul 2024

kfir

It’s looks like an hospital not an hotel also the room is so small be careful . The toilet is in the bed

Leisure Self

10/10

Exceptional

18 Jun 2024

Joseph

Great and friendly staff.

Leisure Friends

10/10

Exceptional

16 Jun 2024

THEODOR

EXCELLENT ROOM AND STAFF

CONGRATULATION TO THE STAFF EXCELLENT

Partner

6/10

Pleasant

09 Jun 2024

Stephen

Noisy

Too noisy on the side of the hotel we stayed in

Partner

6/10

Pleasant

02 Jun 2024

Junnalyn

Could have been better.

The area is good lots of restaurants and pubs around the area. Public transportation is also nearby the hotels.

Hotel room is a bit small, after showering the place is flooded.

Partner

8/10

Excellent

24 Apr 2024

Robert

Great location near the train and shopping area

Leisure Family

10/10

Exceptional

20 Apr 2024

Moira

Clean well managed hotel. Comfortable rooms and excellent breakfast choice. Staff very helpful and friendly. Good central location for visiting tourist attractions as close to Underground stations.Would definitely recommend.

Leisure Partner

6/10

Pleasant

16 Mar 2024

Henry

Staff seem to nickel and dime you all the time!!

Business

8/10

Excellent

16 Mar 2024

Lisa

Lula from the front desk night shift was very kind and informative. She helped us with the air conditioning system and showed us how to open the windows in different ways.
The buffet was very good. We only enjoyed it one day because of the $20 price per person. It would be good to secure the loose tiles at the bottom of the left stairs when exiting the front door.

Leisure Family

10/10

Exceptional

06 Jan 2024

Susan

Would definitely recommend

Great location between two train stops. Lots of restaurants nearby. Very walkable. There is road noise, but that didn't bother us. Staff were very friendly. We had breakfast there two of our days. Plenty of options (even for vegans!)

Partner

10/10

Exceptional

23 Oct 2023

Lorna

Very quiet and comfortable room. The reception staff were friendly and helpful. Easy to check in and out using the hotel app.

Leisure Family

6/10

Pleasant

09 Oct 2023

Dorte

Very average

10/10

Exceptional

06 Sep 2023

Maria

Near to the metro station. Great staff and nice rooms.

Leisure Family

8/10

Excellent

20 Aug 2023

Chelsea

Perfect location. Service was great. Room and amenities were great. The only discomfort was no air conditioning in our room.

Leisure Family

10/10

Exceptional

14 Jun 2023

Elisa

The staff was friendly and the location was convenient

Leisure Partner

8/10

Excellent

30 Apr 2023

Jessica

Perfectly fine, nothing extraordinary

The room was quite nice and the staff were very friendly and helpful. I would have preferred fluffier towels, and a bed that wasn't as hard as a cement block, but overall it was fine. Don't use their online service requests during your stay, it won't work! I made several requests (room service, towels) during my stay but in the end I always had to go to the front desk and they would tell me they didn't receive any request. It would be less annoying just to go to the desk in the first place; they should probably stop paying for whatever web service they are using...overall though I had a perfectly fine stay.

Self

8/10

Excellent

19 Apr 2023

Marianne

A lot of road noise in our room even with the window closed. Unable to redeem a free drink from the bar due to lack of staffing. But very clean, comfortable and good breakfast. Convenient location. Staff efficient and friendly.

Leisure Family

10/10

Exceptional

16 Feb 2023

Ana

We booked a standard room but it did not have a coffee machine, so we asked for a bigger room which did have the machine.Th upgrade cost us 10 Euro a night.
Breakfast was very good. Having a parking space was great. Staff was always helpful.

Leisure Partner

2/10

Poor

06 Feb 2023

Cori

Thin walls. Looks clean but not at all. Nice people. Overall is a fake version of what it looks like.

8/10

Excellent

30 Dec 2022

Duncan

Nice hotel and good location especially for public transport. Avoid being at the front of the hotel especially on a low floor as you will hear traffic, etc from outside so disturb sleep.

Business_and_leisure

10/10

Exceptional

23 Aug 2022

Jacob

Hotel is very clean, nice & nice staff, thank you

Leisure Family

10/10

Exceptional

12 Dec 2021

Evelyn

Great hotel!

Beautiful, modern hotel with lovely rooms. We had two rooms next to each other and both were great. Nice location, comfortable beds, nice bathroom, quiet inside--loved everything about it!

Friends_and_family Family

10/10

Exceptional

30 Nov 2021

Stephen

Very Pleasant Stay

Friendly and efficient check-in. Room was clean, bright and well furnished with a very comfy bed. Hotel was fully renovated in 2017. A nice touch is that you get a free drink if you agree not to have maid service between the first and second night's stay. No much around the hotel, but 50m from a U-bahn station.

Business

10/10

Exceptional

12 Nov 2021

Lydia

Convenient to subway, great location.

Partner

6/10

Pleasant

25 Oct 2021

Alan

There was only one reception person working in the afternoon/evenings who was very busy, they also had to cover the bar, waiting time to get a drink was over half an hour, not acceptable.

Leisure Partner

10/10

Exceptional

12 Sep 2020

Verified traveler

Great service, good breakfast!

Clean, modern hotel with small but cozy rooms. Service was exceptional and the attention to Corona measures and hygiene standard was very high. Highly recommend as the location is nice as well!

Partner

8/10

Excellent

18 Feb 2020

Eduardo

Very good for a business stay

Business

6/10

Pleasant

15 Nov 2019

Verified traveler

The staff were excellent and very helpful. Unfortunately I had a room with a smelly bathroom (due to bad plumbing in room above or neighbouring room). Basic room has design flaws - bathroom floor always got wet after shower; insufficient hooks for hanging towels; placement of tap in the hallway sink... Kettle and coffee cups also not supplied by default though you could ask for them from the concierge. Wish it could have been a better experience.

Business Self

10/10

Exceptional

10 Oct 2019

AMBROSE PETER

Very nice stay

The room was great. Friendly staff, clean and public transport close by.

Family

10/10

Exceptional

15 Sep 2019

John

Good hotel

Traveller for business for three nights, everything fine. They did seem to only have one person for bar and checkin which caused it to be slow

Other than that all ok

Business

10/10

Exceptional

31 Jul 2019

Verified traveler

Excellent staff, great location, close to underground trains, very clean rooms with great beds, linens, well stocked and serviced. Staff were happy to help us with anything we needed. Highly recommended, will stay again in this great city :)

Leisure Partner

8/10

Excellent

13 Jul 2019

Neil

Positives:
Excellent, helpful, welcoming reception staff. We arrived three hours before check-in time, expecting to have to leave our luggage and come back later but the gentleman ( dark hair, glasses), on duty did his best too find us rooms that were ready - which he did. He then, without being asked (not always the case in hotels), provided us with very useful local transport and restaurant information.His colleagues, Herr Malte in the bar and Herr Anton on the desk, were likewise excellent at making us feel at home.
Breakfast room manager and staff - excellent customer service.
Lounge-bar and breakfast room comfortable and inviting.
The breakfast buffet - Excellent
Beds very comfortable - both soft and firm pillows provided.
Soundproofing against both traffic noise and noise from other rooms excellent.

Improvements needed:
Standard double rooms - very cramped, only suitable for single occupancy
Insufficient, badly designed hanging space for clothes.
No storage space.
Hand basin the room situated directly by the door - difficult when two people in the room.
Bathroom cramped -shower tray leaked on to floor, trickling into room (design fault) - reported it and were immediately offered a room change but not worth it for one night.
Room superficially clean but needed deep clean - especially bathrooms (drain smell in one of the two rooms we had - noticed this on using shower on last night of stay). Suggest housekeeper is more thorough in checking cleaning standards.

Leisure Family

8/10

Excellent

28 May 2019

NDC

Good location near the underground station and to many eating establishments.
Modern spacious rooms.

Friends_and_family Partner

10/10

Exceptional

08 Apr 2019

Verified traveler

Rooms were tasteful contemporary design, well laid out, comfortable furniture. Closet was large enough with enough hangers and a place for tall items.
Lobby was comfortable and inviting with a bar and even a small overflow seating area with a library.
Staff were friendly and helpful.
Cozy and inviting, I'd definitely stay at this property again.

Business Self

4/10

Poor

04 Apr 2019

Verified traveler

Super small room and bathroom at relatively high price. Motel One has better price-quality-ratio.

Business_and_leisure Family

8/10

Excellent

03 Apr 2019

Verified traveler

Staff really efficient and friendly.
Expensive hotel for a single room

Business Self

10/10

Exceptional

26 Feb 2019

Verified traveler

Excellent location to public transportation (subway). very comfortable beds. Good breakfast buffet. Very kind staff.

10/10

Exceptional

11 Feb 2019

John

Remarkable hospitality and impressive service

Fantastic service - never felt more welcome in a hotel.

Friends

10/10

Exceptional

30 Jan 2019

Verified traveler

The NH Mitte is a beautiful renovated hotel with a great location close to the U2 and U3 stations. The manager went above and beyond to make our stay! Would love to stay again!

Leisure Partner

8/10

Excellent

27 Jan 2019

Thomas

Good choice

I had the smallest room category, yes, it was small, but completely sufficient for my purposes. Neat, clean, quiet (room was to the back). I'd suggest to have breakfast in one of the nearby cafes (2 min walk); hotel breakfast buffet is nice, but a bit overpriced.Good, fast WiFi. Location in between 2 U-Bahn stations (4-5 min walk either way), from there fast and easy connections to anywhere in the city (day pass EUR 6.50).

10/10

Exceptional

03 Jan 2019

Verified traveler

We had a great stay at NH Hamburg Mitte. The staff was kind and incredibly helpful, and the breakfast was fantastic.

Family

8/10

Excellent

30 Dec 2018

Verified traveler

Decent modern offering, recently has been refurbished. Very good breakfast buffet, most convenient Ubahn is Shlump. 4 stops to the St Pauli district for the best bars.

8/10

Excellent

27 Nov 2018

Oliver

Excellent for local transport links to all parts of the city centre

Friends

4/10

Poor

05 Nov 2018

Verified traveler

disppointed with NH hotel

Not helpful staff at reception. super noisy, very small room.

8/10

Excellent

20 Oct 2018

Samantha

Calm business trip

Convenient, nice room, lovely duvet

6/10

Pleasant

17 Oct 2018

laura

very disappointed!

Everything was new (recent renovation), but the room was *VERY* small and cramped compared with Novum Style Hotel Berlin-Centrum where i stayed just after. The bathroom had a slight sewage smell throughout my stay (maybe something to do will all the extensive construction all around the front of the hotel?). Someone entered my room early while i was sleeping. No in-room coffee maker (Novum Style Hotel Berlin-Centrum had one! Weird not to have one!). I'd hoped for 2 twin beds and got one double, which would have been ok except that the bed was terrible quality; you could feel the springs, and every time the other person moved, the bed would shake horribly. My roommate had the same comments as above. One really nice thing was that they securely stored our luggage for us after check-out so we could enjoy a few hours in the city. Front desk staff was really nice.

Friends

10/10

Exceptional

11 Oct 2018

Paco

Good for business travel. Small but smart planning of room.

10/10

Exceptional

01 Oct 2018

Sarah

Lovely hotel, great service

Family

8/10

Excellent

29 Sep 2018

Simon

All good....apart from very slow checkout

6/10

Pleasant

08 Sep 2018

B.S

Convenient hotel

I picked this hotel for its location but was surprised of the amount of road work surrounding it.
The rooms were smaller than expected and the fan in the bathroom was not working.

10/10

Exceptional

11 Aug 2018

Jason

Very nice.

Extremely friendly staff & outstanding location between Eimsbüttel & Sternschanze. U-Bahn nearby in both directions.

Friends

8/10

Excellent

08 Aug 2018

Rachelle

Refreshing during a heat wave.

Had a good stay, wish I had spent both my nights in Hamburg there. The hotel had air conditioning which is unusual for Hamburg, but the room I was assigned did not. I went to reception and they moved me to a larger room with A/C.
The neighborhood was fine and had a metro station nearby. In the neighbor hood there was a choice of local restaurants.
Had breakfast at the hotel, it was very good. They will even cook your eggs to order. However, a bit pricey at 25€ PP.
I would recommend, but ensure that you have a climatized room, especially during a heat wave!

They have some road construction, but you could not here the noise inside.

10/10

Exceptional

15 Jul 2018

Verified traveler

Excellent value location. Friendly reception. Quiet residential neighbourhood. 5-min walk to two Metro stations: Schlump (yellow) and Christuskirche (red). 15-min to/from Hamburg Hauptbahnof. 30-min walk to the hip St. Pauli area, and to other main attractions passing through the green oasis Planten un Blomen.

Friends

10/10

Exceptional

14 May 2018

Luke

Great weekend spot!

Fantastic hotel. Very fresh and clean. Super comfortable bed. We didn’t have breakfast because we prefer to eat out but that too looked incredible. Concierge was friendly and booked our taxis. The hotel is walking distance to the underground so it’s also easy to get around.

Partner

8/10

Excellent

16 Apr 2018

Verified traveler

Nice hotel, not nice room layout!

Great staff, clean, modern hotel. Horrible layout of the room I was given with bathroom split into area immediately after entrance. Bathroom of this room definitely not like the picture shown in the website for a standard room!
No luggage rack, safe positioned at floor level - had go on your knees and bend down to read operating instructions - really stupid design.

8/10

Excellent

16 Apr 2018

Verified traveler

Lovely hotel and staff, shame about room design!

The staff were all throughout friendly, welcoming and helpful. The room was very clean, the sheets nice and crisp. The breakfast was very good, with an excellent choice of cold and hot food, juices, breads etc etc.

The only thing I hated was the layout of the room, which was bizarre. As you walk into the room, the shower and toilet are split between the sink and wardrobe area which is immediately in the passageway from the door! There is barely any space to dry yourself when you step out of the shower (by the way, the open shower leaks all over the floor outside so you're stepping into a puddle!), there are no towel rails, the \"wardrobe\" is not that wide and consists of one rail sticking out from the wall, so if you want to remove an item from the back, it pushes the hangers at the front to drop off the rail.

The safe was located right at the bottom of the wardrobe on the floor, so you had to go on your knees and lean down to read the instructions (really stupid design whoever thought of that!). There was no suitcase rack, so had to put the suitcase on the floor. There was a small area between the bottom of the bed and the wall, with the TV sticking out about 6 inches, so everytime went past, risked getting your shoulder gouged.

8/10

Excellent

01 Mar 2018

Verified traveler

Comfortable business stay

Newly refurbished hotel, so in good shape. Clean, modern facilities.

Single ‘value’ room is very small, with sink right at door. Not much space around bed.

But facilities are good and comfortable. WiFi easy to connect and fast.

One black mark was the shower wasn’t draining properly, when I loosened the drain I realised it was because the long hair of previous guests hadn’t been cleaned out - so that was an unwelcome sight.

Excellent breakfast buffet with good special dietary choices.

Close to two U-Bahn stops on the U2 line to get to centre or connect to airport for €2, or Taxi for €27

Area is undergoing gentrification and has a good selection of restaurants close by

Overall good to very good and would likely stay again if needed to be in Hamburg on business

10/10

Exceptional

19 Jul 2026

Torsten

Alles top. Gute Lage, fußläufig zum Schanzenviertel.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Lone

Rent og pænt hotel med venlig betjening, fin morgenmad buffet. Fair pris.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Melanie

Herauszuheben ist die Freundlichkeit des Personals sowie das Frühstück des Hotels.
Das Personal war in allen Belangen wahnsinnig hilfsbereit. Besonders hervorheben möchte ich aber auch noch einmal die Aufmerksamkeit der Frühstücksdamen. Sie waren stets mit wachem Auge dabei und haben benutztes/leeres Geschirr direkt von den Tischen wieder abgeräumt, sodass man immer ausreichend Platz für Nachschub hatte. Großes Lob!

Die Auswahl beim Frühstück war frisch, reichhaltig und einfach lecker.
Der Kaffeevollautomat hat dann für leckere Getränke gesorgt (Nachschub unbegrenzt).

Partner

10/10

Exceptional

25 Jun 2026

Isidoro

El servicio fue excepcional, fuera de lo normal!! Gracias!!

Partner

8/10

Excellent

04 Jun 2026

Erik

Rätt bra läge nära tunnelbana och buss. Litet rum med badrummets handfat i hallen. Rent och snygg design på rummen och hotellet. Frukost mycket bra men inte den där extra lyxen. En märklig sak var att rummet var lite fuktigt, dvs en använd handduk torkar inte till dagen efter. Fördelen är väl att ventilationen inte låter... Tips är alltså att inte tacka nej till daglig städning när de frågar om man behöver det.

Self

10/10

Exceptional

25 May 2026

Emma

Fint værelse, god beliggenhed og virkelig sødt og hjælpsomt personale.

Friends_and_family Friends

6/10

Pleasant

02 May 2026

Niklas

Zimmer hat muffig gerochen.

10/10

Exceptional

27 Apr 2026

Sabrina

Das Personal sehr freundlich und hilfsbereit. Das Frühstück war sehr lecker. Sehr vielseitig in kleinen Portionen. Es wurde aber immer wieder frisch nachgelegt.
Wir waren zum HSPA Marathon dort. Das Hotel hatte sich total drauf eingestellt. Müsliriegel, Magnesium, Traubenzucker und Bananen lagen aus. Süss war auch Bemalung auf dem Fußboden mit den Glückwünschen. Wir werden gerne wieder kommen.

Partner

6/10

Pleasant

20 Apr 2026

Daniela

Für einen Kurztrip war das Hotel okay. Die Zimmer sind klein, wenig Platz für Kleidung.
Die Bahnhaltestelle ist 2 min entfernt, das war perfekt.

Self

8/10

Excellent

12 Apr 2026

Hermann

Grundsätzlich saubere Unterkunft, aber etwas abgewohnt. Der Boden war beschädigt, vermutlich durch den ausziehbare Couch. Die türstöcke verkratzt. Die silikonfugen im Bad müssten erneuert werden. Ansonsten schöne Aufenthalt. Lage war okay parksituation etwas eng. Tolles frühstücksbuffet

Family

8/10

Excellent

30 Mar 2026

Sergio

El desayuno fue lo mejor, huevos al gusto, variedad de panes, jamones, quesos, el café también de excelente calidad, nos atendieron super bien.

10/10

Exceptional

25 Mar 2026

shannon

A short walk to the Schanzen area. Great Indian restaurant close by.

10/10

Exceptional

14 Mar 2026

Nagayoshi

すぐ近くにカフェなどのお店がたくさんある、駅近の大変便利なロケーションでした。

Family_with_children

8/10

Excellent

14 Feb 2026

Natascha

Die Zimmer waren sauber und groß, es gab eine Badewanne und beim Auschecken eine gratis Wasserflasche für unterwegs. Fußläufig sind in wenigen Minuten 2 U-Bahn Stationen zu erreichen.

Leisure Family

10/10

Exceptional

01 Jan 2026

Vanessa

Sehr nettes Personal, tolles Zimmer

Leisure Partner

10/10

Exceptional

18 Dec 2025

Maria

Lovely hotel, great room, good location near transport, friendly staff. Highly recommend.

Friends_and_family Friends

8/10

Excellent

14 Dec 2025

Günter

Zimmer und Ausstattung waren sehr gut und auch sehr sauber, das Personal war freundlich, aber angebotene Frühstück für 21,-€ pro Person empfanden wir als unangemessen überteuert.

Leisure Partner

10/10

Exceptional

20 Nov 2025

Amr

Great

Leisure Family_with_children

10/10

Exceptional

17 Nov 2025

Shivang

The room and services were good.
The only downside was the a view from the window.
The staff was really nice.
They offer free beer every evening and a water package while checking out.

Business Family

10/10

Exceptional

16 Nov 2025

Erhard

Falsche Zimmer

Business Partner

8/10

Excellent

14 Nov 2025

Jessica

Zimmer waren in Ordnung, im untersten Stock beim Fitnessstudio roch es leider ein wenig. Sonst alles gut, Rewe direkt um die Ecke.