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Hotel Helgoland

Hamburg · Germany

Kieler Strasse 173 177View location

7.6/10Very good148 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort6.8/106.8
Condition7.0/107.0
Location7.0/107.0
Neighborhood6.8/106.8
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Helgoland

Hotel Helgoland The 3x000D star Hotel Helgoland is situated in Hamburg. On site car parking is available. Guests can enjoy a meal at the hotel restaurant. Meeting facilities and wifi are available. Rooms at the Hotel Helgoland. A hairdryer is provided in every room.

Wifi internet access is available in all rooms. All rooms feature a stocked minibar.

Read more about this hotelShow less

With a stay at Hotel Helgoland in Hamburg (Eimsbuettel), you'll be a 4-minute drive from Hagenbeck Zoo and 6 minutes from Volksparkstadion. This hotel is 2.6 mi (4.2 km) from Trabrennbahn Hamburg Bahrenfeld and 2.9 mi (4.6 km) from St. Michaelis Church.

Stay in one of 110 guestrooms featuring LED televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Hamburg? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 6.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 17 for children
    • Self parking fee: EUR 10 per night
    • Crib (infant bed) fee: EUR 20 per night
    • Rollaway bed fee: EUR 26.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Theatre Neue Flora 1.8 km / 1.1 mi
Hagenbeck Zoo 2.6 km / 1.6 mi
University of Hamburg 2.7 km / 1.7 mi
Altonaer Volkspark 3.1 km / 2 mi
Reeperbahn 3.2 km / 2 mi
Planten un Blomen 3.3 km / 2 mi
Millerntor Stadium 3.4 km / 2.1 mi
Hamburg Messe and Congress 3.4 km / 2.1 mi
Heiligengeistfeld 3.5 km / 2.2 mi
University Medical Center Hamburg-Eppendorf 3.5 km / 2.2 mi
Grosse Freiheit 3.6 km / 2.2 mi
Eppendorfer Landstrasse 3.6 km / 2.2 mi
Trabrennbahn Hamburg Bahrenfeld 3.6 km / 2.2 mi
Hamburger Dom 3.7 km / 2.3 mi
Beatles Platz 3.7 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
Show 3 more facilities & services
  • Laundry service
  • Concierge
  • Bar
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Hotel Helgoland

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hotel Helgoland

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Helgoland

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Hotel Helgoland

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Helgoland

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Hotel Helgoland

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Helgoland

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Helgoland

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Helgoland

7.6
Very good
148 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
6.8 /10
Condition
7.0 /10
Location
7.0 /10
Neighborhood
6.8 /10
Amenities
7.2 /10
50 reviews shown
10/10
Exceptional
11 Dec 2025
Laura
Once you get over the 80s decor, this hotel grows on you. Very clean, quiet and comfortable.
Business
10/10
Exceptional
30 Oct 2024
Aakash
Excellent property to stay in. Gives the antique feel but clean. There is no body cream so bring your own.
Business Self
10/10
Exceptional
21 Apr 2022
Kendra
Good location for access to public transportation to explore Hamburg
Leisure Family
10/10
Exceptional
03 Nov 2019
EDDA
good
Business
6/10
Pleasant
12 Oct 2018
Verified traveler
Good service from staff but room was very hot despite cool weather outside and traffic was loud when windows were opened. Also the WiFi was terrible.
10/10
Exceptional
26 Aug 2017
Craig

Good Hotel

View is amazing over breakfast. Rooms as typical if area. Very Germanic in style. It needs a refurbishment but still OK.
8/10
Excellent
25 Jun 2017
David

Remote hotel catering for bus tour groups

I don't know whether there was an event on but my visit to Hamburg seemed to coincide with lots of hotels being full or being eye-wateringly expensive. I opted for this one as the most reasonable of what was left, even then I feel it was not great value.

If you can find it, it's a good 10-15 mins walk from the nearest s-bahn station on a busy road, quite a way North of the centre. The building wasn't especially dated as other revues have said, the rooms average and the staff were friendly. As I didn't arrive until 11pm I was very grateful they were still open.
8/10
Excellent
21 May 2015
Verified traveler
In a bit of a soulless part of Hamburg but everything was ok. Staff were friendly and all the facilities were fine.
6/10
Pleasant
25 Nov 2014
Verified traveler

Satisfactory for a short stay.

Pleasant staff. Satisfactory for a short stay. Would stay again.
8/10
Excellent
21 Sep 2014
bjam

clean & comfortable

but not so close to a train station, fine if you want to take the time to get to know the bus routes.
8/10
Excellent
19 Aug 2014
Marco V.

Good experience overall;

It was a good experience overall. Nice room, professional staff, I got good info on how to reach nearby stations etc. I would come back.
6/10
Pleasant
28 Jun 2014
Jaho
Just a one night stay before getting on a flight. Room and shower ok, food in Restaurant good. Looks a bit run down but for one night ok..
10/10
Exceptional
11 Dec 2012
Verified traveler

Comfortable stay

Friendly staff, nice breakfast. The hotel is in a fairly quiet suburb with not much nearby but the hotel restaurant is fine. About 10 mins walk from an S-bahn station. Free wifi.
8/10
Excellent
19 Jul 2026
bianca
Es ist zwar ein altmodisches Hotel, aber es ist sehr sauber und das Personal super nett.
Das Zimmer ist zweckmäßig eingerichtet. Unser Zimmer hatte sogar eine Badewanne
Partner
4/10
Poor
10 Apr 2025
Verified traveler
Die Geräusche der Straße waren sehr laut und die Matratze war hart.
Self
8/10
Excellent
26 Jul 2024
Lea-Johanna
Nettes Personal, saubere große Zimmer. Meiner Meinung nach hat eine Klimaanlage gefehlt, da die Zimmer sich sehr schnell aufheizen.
8/10
Excellent
23 May 2024
Henri

Helppo

Kätevä
Self
4/10
Poor
10 Jun 2023
Johannes
..
Leisure
8/10
Excellent
30 Mar 2023
Patrick
Gepflegter Charme der 80/90er Jahre. Sehr gut gedämmte Fenster und n tolles Frühstück. Vernünftiger Preis.
Business Self
8/10
Excellent
21 Mar 2023
Tom
.
Leisure Partner
4/10
Poor
26 Feb 2023
Jan
Fotos entsprachen nicht der Realität.
Preis des Frühstücks nicht angemessen.
Grundlegende hygienische Regeln wurden beim Frühstück nicht eingehalten, Wurst und Käse teils verschimmelt.
Weitreichender Rauchgeruch im Hotel vorhanden.
Leisure Partner
8/10
Excellent
28 Nov 2022
Verified traveler
War ganz in Ordnung, allerdings ist das Hotel so langsam in die Jahre gekommen.
Business
8/10
Excellent
25 May 2022
Ingo

Hotel kann man Empfehlen, alles Ok

Gutes Hotel, Preisleistung absolut Ok, gutes Frühstück, Parkplatz top,
schöne Auslegware im Zimmer ist sehr angenehm und kann man nur empfehlen.
Partner
8/10
Excellent
23 May 2022
Andreas
preis-leistung ist halt kaum zu toppen. und der aperol-spritz war auch ok :-)
Business Self
8/10
Excellent
15 May 2022
Michael
Eigendlich alles perfekt für eine Nacht usw. Würden wieder hier buchen.
8/10
Excellent
02 Sep 2021
Ole Erik
Helt fint. Bor alltid på dette høtellet
Partner
6/10
Pleasant
01 Aug 2021
Judu
Ok hotel. Endte der tilfældigt, så havde ikke checket det i forvejen.
Standard tysk hotel, fint til en enkelt overnatning undervejs på rejsen
Friends_and_family Family
8/10
Excellent
09 Jul 2020
Roland
Überaus freundliches Personal. Sauberkeit des Hauses.
Zentrale, verkehrsgünstige Lage mit ausreichenden Parkmöglichkeiten.
Friends_and_family Partner
8/10
Excellent
25 Feb 2020
Morten

Value and price are in line. I would go again.

Good place. Value and Price are synced.
Partner
8/10
Excellent
10 Jun 2019
Fritz
Helt lydløst værelse når vinduer til gaden er lukket, fremragende morgenmad og ca 700 til S-station.
Family
8/10
Excellent
27 Apr 2019
Roland

Etwas altbacken, aber insgesamt ok

Etwas altbacken, aber insgesamt ok
6/10
Pleasant
28 Jan 2019
Andreas

Rummet borde renoveras

Hotellet har sett sina bästa dagar och skulle behöva renoveras och moderniseras. Handfatet i badrummet läckte. Det var rent och bra städat men sängen var väldigt hård.
8/10
Excellent
18 Sep 2018
Peter Dam

Godt hotel

Godt rummeligt enkelt værelse, god seng, meget god morgenmad, desværre ikke aftensmad da rest. var lukket på grund af sygdom, meget venligt personale, gratis parkering, god beliggenhed når man skal til fodbold, 10min gang til S-Bahn, vil helst sikkert vælge dette hotel igen.
8/10
Excellent
28 Aug 2018
thor-erik

Bra Hotell

Helt ok rom i forhold til prisen. Fin beliggenhet
8/10
Excellent
19 Aug 2018
Leónidas
No tenía aire acondicionado, un desayuno excelente, parqueo, buenas atenciones y buen precio
Partner
10/10
Exceptional
02 Aug 2018
anders

Bra hotell, men usentralt.

Hotellet var bra, men usentralt.
Fine og rene rom, og generelt gode fasiliteter, til en god pris.
8/10
Excellent
13 Jun 2018
Frank
sehr oppulentes Frühstücksbuffett
Family
8/10
Excellent
12 Jun 2018
Miriam

Gutes Hotel für einen Kurztrip

Es war ordentlich und sauber, Frühstück war sehr gut (sogar glutenfreies Brot auf Wunsch verfügbar).
Partner
6/10
Pleasant
11 Jun 2018
Megalodon

Für eine Nacht ausreichend, aber nichts Besonderes

Wir konnten schon vor 13 Uhr ins Zimmer, das war super! Das Zimmer an sich ist altbacken, und gerade bei wärmeren Temperaturen relativ unangenehm, da es sich sehr aufheizt. Mot offenem Fenster schlafen ist aufgrund der anliegenden Bundesstraße ausgeschlossen. Während der Nacht gab es Geräusche aus der Wasserleitung, die man nach einiger Zeit aber ignorieren konnte. Die Lage ist recht abgelegen, aber noch akzeptabel. Alles in allem vernünftig, aber keine Empfehlung. Wer im Voraus plant, bekommt für den Preis vermutlich Besseres.
8/10
Excellent
08 Jun 2018
derDrachenmann

Freundliches Team vom Empfang bis zum Frühstück

Wir hatten ein ausgefülltes Programm. Waren zu einer Familienfeier in HH.
6/10
Pleasant
08 Jun 2018
Knut

Gemischte Erfahrungen

Bedienung, Sauberkeit, Ausstattung und Frühstück waren gut bis sehr gut. Das Hotel ist gut schallgedämmt. Leider wird der Komfort durch die fehlende Belüftungsanlage stark gemindert. Bei sommerlicher Hitze ist man gezwungen, die Dobbelfenster zu öffnen und ist damit den Strassenlärm (zumindest bei den zum Norden gerichteten Zimmer) voll ausgesetzt. Das hat meinen Schlaf nachhaltig gestört.

6/10
Pleasant
04 Jun 2018
Michel

Durchaus ok, aber nicht bei heißem Wetter

Nach einem sehr heißen Tag war die Nacht unerträglich, denn es gibt keine Klimaanlage. Trotz weit offenen Fensters konnten wir kaum schlafen. Die Fenster gehen in Richtung Mittags- und Nachmittagssonne, das Zimmer ist dadurch ein Gewächshaus. Die andere Hausseite wäre sicher besser, wenn nur nicht die sehr, sehr breite Ausfallstraße wäre, so dass die Fenster gar nicht nachts offen sein können.
Unsere zweite Nacht nach Regen und Gewitter war gagegen doch erholsam.
Fazit: Das Hotel ist in Ordnung, aber auf keinen Fall an warmen Tagen!
Partner
8/10
Excellent
22 Dec 2017
Andreas
Good staff, location and breakfast, rooms are clean.
Thanks
6/10
Pleasant
12 Nov 2017
Werner
Das Zimmer war gut eingerichtet, aber Gadinen mit mehrerenTennisball grossen Löchern ist kein Aushängeschild für ein Hotel in der Preisklasse. Rezeptionspersonal war sehr freundlich. Frühstück kann ich nicht beurteilen, da ich es nicht genutzt habe.
6/10
Pleasant
14 Oct 2017
Verified traveler

Gutes Preis Leistungs Verhältnis

In die Tage gekommenes Hotel mit guten Leuten und gutem Service. Kostenlose Parkplätze, Sauberkeit und ein gutes W-Lan rechtfertigen eine gute Bewertung angesichts des Preis.
8/10
Excellent
08 Sep 2017
Manuel
Hôtel passable. Assez vieillot et comfort de base mais suffisant pour affaires. PDJ ok.
8/10
Excellent
31 Jul 2017
Hassan

schöner Aufenthalt

Bis auf die Tatsache, dass es keine Klimaanlage im Zimmer gibt und es ein bisschen lauter wird sobald man das Fenster aufmacht bin ich mit allem zufrieden !!! Sehr empfehlenswert. Ich würde es wieder besuchen. Sehr zentral und das Frühstück ist wirklich sehr gut !!!
8/10
Excellent
14 May 2017
Peter
Wir waren für eine Woche in Hamburg .Das Hotel ist gut gelegen um sich die Stadt an zusehen .
Man kommt schnell mit den ÖV überall hin.Das Frühstück ist super reichhaltige Auswahl.
Partner
10/10
Exceptional
30 Apr 2017
Helmut

Top Frühstück, Minibar.

Alles wie es sein soll. Auch in Stoßzeiten keine Traumpreise wie bei anderen Hamburger Hotels. Großes Frühstücksbuffet. Lediglich das Einzelbett ist gewöhnungsbedürftig wenn man bei anderen Hotels immer große Betten bekommt.
8/10
Excellent
25 Apr 2017
Roland

Trevligt och rent hotell

Valde detta hotell för närheten till Volksparkstadion där vi besökte en match. Kollektivtrafiken ger också smidig access till hela staden, lugnt område, bra frukost och trevlig personal.
Det var andra gången jag bodde här och kommer även vid nästa besök välja detta hotell, fri parkering erbjuds också.
Partner

Location & surroundings

Hotel Helgoland
Kieler Strasse 173 177, Hamburg, Germany

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Hotel Helgoland

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