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Breakfast is included with your stay.
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sylc. Apartmenthotel - Serviced Apartments
Hamburg · Germany
Kronsaalsweg, 88View location
9.0/10Excellent878 Reviews
Cleanliness9.2/10 9.2
Service8.8/10 8.8
Comfort8.8/10 8.8
Condition9.4/10 9.4
Neighborhood7.6/10 7.6
Value8.4/10 8.4
Amenities9.0/10 9.0
See all ratings- Business hotels
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About sylc. Apartmenthotel - Serviced Apartments
Have everything without having to own anything. Do everything without feeling any pressure. Experience everything without committing to anything. On the simplify your life campus, it's not just about what you really want to do; it's also about what you really don't have to do.
‘Simplify your life' means giving up nothing but the burdens of everyday life. We're there to help you out with lots of things like shopping, cleaning and finding a parking space, and we can even give you tips about your stay in Hamburg.
We offer services to make your life easier and listen to all your requests at our 24-hour WELCOME DESK. Stay for half a day, a week or many months. Do you want 1, 000 m2 of living space? With your own gym, chef, theatre and royal purveyor?
Don't buy a castle – just move in with us and follow the GUIDE TO A GOOD LIFE.
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With a stay at sylc. Apartmenthotel in Hamburg (Eimsbuettel), you'll be within a 5-minute drive of Volksparkstadion and Barclays Arena. This aparthotel is 3.7 mi (5.9 km) from Hamburg Messe and Congress and 3.7 mi (6 km) from Reeperbahn.
Make yourself at home in one of the 347 guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided weekly.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. This aparthotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Private host property
GreenSign Hotel
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately EUR 16.50 for adults and EUR 11.00 for children
- Covered self parking fee: EUR 14.00 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
English
Nearby attractions
Hagenbeck Zoo
1.5 km / 1 mi
Altonaer Volkspark
2.5 km / 1.6 mi
Volksparkstadion
2.6 km / 1.6 mi
Barclays Arena
2.7 km / 1.7 mi
Trabrennbahn Hamburg Bahrenfeld
4 km / 2.5 mi
EKZ Nedderfeld
4.4 km / 2.8 mi
University Medical Center Hamburg-Eppendorf
4.6 km / 2.9 mi
Theatre Neue Flora
4.9 km / 3.1 mi
University of Hamburg
5.2 km / 3.2 mi
Messehalle Hamburg-Schnelsen
5.4 km / 3.4 mi
Hamburg-Schnelsen Exhibition Centre
5.5 km / 3.4 mi
Planten un Blomen
5.8 km / 3.6 mi
Hamburg Messe and Congress
5.9 km / 3.7 mi
Reeperbahn
6 km / 3.7 mi
Isemarkt
6 km / 3.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 347
- Apartments: 347
- hotel
- American Express
- EC
- JCB
- MasterCard
- Visa
- Maestro
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
Show 40 more facilities & services
- Airport
- Harbour
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- Electric vehicle charging stationExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverageExtra charge
- Wi-fiExtra charge
- Laundry service
- Bicycle hire serviceExtra charge
- Multilingual staff
- Smoke detector
- Hotel safe
- Lift access
- Shop
- Garden
- Terrace
- Concierge
- Gym
- Luggage room
- Library
- Electric kettle
- Towels and bed linen
- Bar
- Restaurant
- Non-smoking area
- Highchairs
- Breakfast room
- Conference room
- Meeting room: 3
- PhotocopierExtra charge
- GreenSign Hotel
- Breakfast buffet
- Breakfast and lunchExtra charge
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitysylc. Apartmenthotel - Serviced Apartments
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitysylc. Apartmenthotel - Serviced Apartments
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitysylc. Apartmenthotel - Serviced Apartments
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT CAPACITY 2APARTMENT • CAPACITY 2 • 1 Bedroom • 18 m²APT.C2
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Soundproof room
- Bathroom: 1
- Hairdryer
- TV
- Radio
- Kitchen utensils, plates & cups
- Kitchen
Show all 16 amenities
- Fridge
- Microwave
- Individually adjustable heating
- Safe
- Toiletries
- Towel menu
- Desk
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitysylc. Apartmenthotel - Serviced Apartments
APARTMENT CAPACITY 2
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: APT.C2
Room amenities
- Housekeeping
- Soundproof room
- Bathroom: 1
- Hairdryer
- TV
- Radio
- Kitchen utensils, plates & cups
- Kitchen
- Fridge
- Microwave
- Individually adjustable heating
- Safe
- Toiletries
- Towel menu
- Desk
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 24 m²APT.ST-2
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cooker
- Fridge
- Bathroom: 1
- Soundproof room
- Housekeeping
- Shower: 1
- Hairdryer
- TV
Show all 20 amenities
- Radio
- Kitchen utensils, plates & cups
- Kitchen
- Towel menu
- Desk
- Toiletries
- Cot on demand
- Wi-fi
- Living room: 1
- Safe
- Individually adjustable heating
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitysylc. Apartmenthotel - Serviced Apartments
APARTMENT STANDARD
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST-2
Room amenities
- Cooker
- Fridge
- Bathroom: 1
- Soundproof room
- Housekeeping
- Shower: 1
- Hairdryer
- TV
- Radio
- Kitchen utensils, plates & cups
- Kitchen
- Towel menu
- Desk
- Toiletries
- Cot on demand
- Wi-fi
- Living room: 1
- Safe
- Individually adjustable heating
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitysylc. Apartmenthotel - Serviced Apartments
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitysylc. Apartmenthotel - Serviced Apartments
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitysylc. Apartmenthotel - Serviced Apartments
APARTMENT TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2B-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 18 m²APT.ST-1
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Microwave
- Safe
- Wi-fi
- Toiletries
- Desk
- Towel menu
- Housekeeping
- Soundproof room
Show all 15 amenities
- Bathroom: 1
- Fridge
- Kitchen
- Radio
- TV
- Hairdryer
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitysylc. Apartmenthotel - Serviced Apartments
APARTMENT STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST-1
Room amenities
- Microwave
- Safe
- Wi-fi
- Toiletries
- Desk
- Towel menu
- Housekeeping
- Soundproof room
- Bathroom: 1
- Fridge
- Kitchen
- Radio
- TV
- Hairdryer
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitysylc. Apartmenthotel - Serviced Apartments
APARTMENT QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitysylc. Apartmenthotel - Serviced Apartments
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitysylc. Apartmenthotel - Serviced Apartments
APARTMENT WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 34 m²APT.ST-4
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Soundproof room
- Towel menu
- Housekeeping
- Desk
- Toiletries
- Wi-fi
- Living room: 1
- Safe
Show all 19 amenities
- Individually adjustable heating
- Microwave
- Cooker
- Fridge
- Kitchen
- Kitchen utensils, plates & cups
- Kitchenette
- Radio
- TV
- Hairdryer
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitysylc. Apartmenthotel - Serviced Apartments
APARTMENT STANDARD
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST-4
Room amenities
- Soundproof room
- Towel menu
- Housekeeping
- Desk
- Toiletries
- Wi-fi
- Living room: 1
- Safe
- Individually adjustable heating
- Microwave
- Cooker
- Fridge
- Kitchen
- Kitchen utensils, plates & cups
- Kitchenette
- Radio
- TV
- Hairdryer
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about sylc. Apartmenthotel - Serviced Apartments
100
reviews shown
Vasileios
I had an excellent stay! however, there are some things to be aware of, which are not mentioned in the description of the hotel on Expedia: if you arrive 1-2 hours before check-in time, while most hotels will let you check in if they have a room available, here they ask for a whopping 25 euro... this is fine, but it should have been mentioned in the description of the hotel. Second thing that should be mentioned is that, as the rooms are small apartments, they do not get daily cleaning (I stayed for 3 nights); you can ask for extra towels, but the room itself is not serviced, the rubbish collected, etc. Again, no big deal, but it should have been made mentioned in the description. Despite all this, I had a great stay. The hotel is 25 minutes from the centre (by bus no. 4, which stops almost outside the hotel).
Cynthia
Lovely apartment style hotel m, exceptionally clean with friendly and helpful staff. Bus 100 that you can get just outside the building takes you to the airport for around 4$. Train station with direct train to city centre is within walking distance.
Joshua
Great hotel. Close to shopping which is great. There is a refrigerator, stovetop, microwave and kettle. Far enough from the busy streets of Hamburg but closed enough to get to easily.. great amenities. Would stay at again if in the area.
Timothy
Separating rooms
Milana
Under bed space was not cleaned.Coffee sachets only for one time.In the gym a German lady pushed me from the equipment as she said that it is her turn,Germany is her country and tourists should go back.
Claudiu
We enjoyed our stay. The staff was very helpful. We had a kitchenette with a cooktop, mini-fridge, sink, cabinet space with some pots, pans, dishes and cutlery. Each floor has a washing room. The is a bus station near by, 3 grocery stores, a bakery. Not far from the airport either.
Richard
I thought that the inside temperature on the room floors was a little high. Overall quite nice would stay there again. however my son who is quite large found the sofa bed a little uncomfortable. The breakfast buffet was very European. I liked the selections very much.
Thomas
Was nice rooms
Elias
Spacious
Verified traveler
very comfortable place and kind employees
Thomas
Rather regrettably I was informed upon arrival that my room was no longer available (despite booking confirmation) and I had to move to another hotel in their network that was 45 minutes away by taxi. They offered financial compensation for the inconvenience, but it was very late at night and I was not in the mood to travel further after a long day. The new room was acceptable, but had a difficult process to gain entry as everything was closed and there was no one at the hotel to help.
Anjali
Great for access to volksparkstadium.
Great bar with nice cocktails.
Very confortable overall
Great bar with nice cocktails.
Very confortable overall
Antoinette
Move and functional. Excellent and super helpful reception team. Breakfast was really good, nice variety of options in a spacious dining area.
Kristina
Overall we had a good stay at the hotel and the staff were very did sly and helpful, We were here to see a show at Volksparkstadion. It was a convenient location for attending a show at the arena, but there were limited dining options or amenities near by.
Mladen
Great stay
Will come back
Will come back
Shkelqim
Very good attitude very helpful
Robert
Very clean and serviceable hotel, walking distance to the soccer stadium and some restaurants nearby. The hotel itself is fine, but it is the staff that really make it shine. Incredibly polite, and helpful beyond just good customer service. It’s a great team over there !
Esad
Great room, great facilities. Clean and nice. Parking on premises. It was very close to the stadium. If you are looking to explore Hamburg may be a little on periphery, but I would definitely stay here again.
Severin
Felling welcome IS important!
The staff is super friendly, check in is easy and quick and all areas of the hotel are cosy, comfy and clean.
We had a great stay. There is a indoor playground near by. There is a supermarket complex right down the street, which is awesome since you have a fully functional kitchen in your room.
Great times!
We had a great stay. There is a indoor playground near by. There is a supermarket complex right down the street, which is awesome since you have a fully functional kitchen in your room.
Great times!
Garry
Excellent
Ryan
We stayed in this hotel for 3 nights. The bus stop was directly outside with direct routes to and from Hamburg Airport and to the main city centre.
The staff were friendly and always happy to help.
There is a nice little bar on the ground floor with comfy sofas. The room was clean and set up ready for us to check in on time. There is a few shops like a Rewe and Aldi just a 5 minute walk away.
The staff were friendly and always happy to help.
There is a nice little bar on the ground floor with comfy sofas. The room was clean and set up ready for us to check in on time. There is a few shops like a Rewe and Aldi just a 5 minute walk away.
kevin
Loved it
Ahmad
I don't like:
No Car Parking.. you have to pay 10 EUro
1 week cleaning only.
no apartment cleaning equipment same as tissue, cartage coffee, shower items, (only 2-4 piece a week)
No Car Parking.. you have to pay 10 EUro
1 week cleaning only.
no apartment cleaning equipment same as tissue, cartage coffee, shower items, (only 2-4 piece a week)
Dave
Nice environment
Nathan
Great place to stay. Rooms were clean. Staff was professional. Breakfast was excellent. My only complaint is that the Wi-Fi was not very good. It was spotty reception through the building and I had to continually log back in every 15 minutes or so. Quite annoying.
Philip
Average
It was ok, the bed was small amd should have been a queen and also uncomfortable.
Nothing like pictures advertised and far to expensive for what you get.
Nothing like pictures advertised and far to expensive for what you get.
Chris
Hamburg
Nice, friendly and helpful staff. Room was adequate but not the easiest space to cater for yourself, and not too many restaurants locally.
Would be happy to stay again in similar circumstances.
Would be happy to stay again in similar circumstances.
Spinzy
A neat room and environment. Friendly staff and a nice a area. Can’t ask for more
Claudia
Excellent stay!
Very clean, modern and super comfortable beds! Friendly, helpful staff throughout. Delicious, plentiful breakfast that was served by friendly staff. Well priced! Highly recommended!!
Verified traveler
Perfect
AW
Second stay here, friendly and helpful staff. Nice comfortable rooms. Could do with milk and more coffee capsules in the room though. Would stay here again.
Robert
Very hot in summer, no AC
The rooms are small but alright. The kitchen lacks a stove, but most people probably don't need that. I was very disappointed that a) I received a ground floor room despite requesting one on another level and that b) it was very hot, the windows could not be opened and I had to ask three times and wait for over an hour until a receptionist came and unlocked the windows.
Anne
Weekend stay at SYLC
We arrived on Saturday for an overnight stay to Sunday. Courteous professional service and clean functional accommodation. Decent location, No restaurant or food service available over weekend. Local choices quite limited - but ALDI is nearby. Over 30 minute bus/train journey to city centre. Bus from airport easy to find but be prepared for a 1 hour journey. All in all city is easy to get around, bus and other transport tickets easy to use and cheap. Special group tickets per day for up to 5 people.
Verified traveler
Very trendy decor and very clean. Bus stop for down town line 3 min walk away.
Verified traveler
Deserve 5-star!
Wow, after a bad experience this hotel was a fresh breath of air.
Central in Hamburg. With all amenities close by. Rooms were clean, beds were good, and a great breakfast in the morning. Will most definately return
Central in Hamburg. With all amenities close by. Rooms were clean, beds were good, and a great breakfast in the morning. Will most definately return
Muibat
Excellent apartment and great location
Location was great and very accessible. The apartment had all the facilities needed to have a good short holiday. Customers service was great too!
AW
Very nice property, nice to have a coffee machine and fridge in the room. Be prepared to be hot in the summer though because there is no air conditioning - the only disappointing point.
Ruth
Wonderful
This is a great hotel; really clean and stylish. The little kitchens are well equipped and the room in general is finished to a good standard. The building is on a flight path but I can’t say it disturbed our stay. The bar has excellent drinks too. Would highly recommend.
Verified traveler
I liked the modern style and the free parking. The place was clean and was accessible from the motorway.
Andreas
5 star service for little money
It was one of the best Aparthotels I’ve stayed at. Clean, urban chic with a great little kitchenette and good service. 5 star
Verified traveler
Excellent customer service, efficient check in. Friendly bar.
Verified traveler
Great place to stay with family
The hotels was conveniently located to where we needed to be. We stayed in a 1 Bedroom Master room with a family of 4. There was plenty of space, the bed and sofabed were very comfortable and the kitchen had everything we needed. The room was very clean and quiet, never heard any other guests. The internet was very fast, there were 2 TV's, one in the bedroom, one in the living room. The front desk staff was friendly. We were very satisfied with our stay and would stay again if we went on another trip to Hamburg.
Verified traveler
Very new building, very friendly and helpful staff
Great interior-
Perfect for private and work related stays
Great interior-
Perfect for private and work related stays
Gilman
The staff. The staff were helpful anything that was asked of them, and a very nice breakfast to start the day.When i do go be to hamburg i will book with them again.
Jan
Stort og nyt hotel med fine forhold og omgivelser. P-hus til bilen.
Der er gym og lille kiosk.
Eneste ulempe er larm fra fly det letter og lander hen over hotellet. Men der er heldigvis ro fra kl. 23:00-06:00.
Der er gym og lille kiosk.
Eneste ulempe er larm fra fly det letter og lander hen over hotellet. Men der er heldigvis ro fra kl. 23:00-06:00.
Martin
Rent værelse
Fint bad
Godt indeklima
Fine senge
Morgenmad fin
Fint bad
Godt indeklima
Fine senge
Morgenmad fin
Henriette
Rent værelse og imødekommende personale
Karsten
Fin sted tæt på Volksparkstadion
Henrik
Sys dette var et godt hotel til prisen
Lærke
Mega godt sted til en rigtig god pris, meget positivt
Lars Ejdesgaard
vi kom fredag eftermiddag og der var mange mennesker i Hamborg der var schlager fest
og Hellene Fisher koncert fredag og lørdag, men det gik hurtig med indtjekking og vi havde en god weekend i Hamborg
og Hellene Fisher koncert fredag og lørdag, men det gik hurtig med indtjekking og vi havde en god weekend i Hamborg
Anita
Total overpris fordi der var koncert i byen. Spam i form af 100 beskeder inden opholdet og ikke mindst 100 beskeder efter
Kevin
:-/
Jennie
Vi hittade rätt så mycket svartmögel i duschen och bad om ett nytt rum. Först ville hotellet att vi skulle betala extra eftersom endast uppgraderade rum fanns kvar. Efter att ha pratat med chefen fick vi till slut byta rum utan extra kostnad. Parkeringen var toppen och rummen var i övrigt fina.
Doris
Wir waren für eine Nacht in dem Hotel und waren sehr zufrieden. Das dazugebuchte Frühstück war sehr reichhaltig und für jeden Geschmack etwas dabei.
Das Personal war sehr nett, auch Nachts gab es leckeres zu Trinken an der Hotelbar. Rundum super!
Das Personal war sehr nett, auch Nachts gab es leckeres zu Trinken an der Hotelbar. Rundum super!
Anwer
Dårlige oplevelse fordi hotellet var så varm ingen klima eller aircondition og svarede var at i Tyskland har de ikke sådan noget. Så vi kogt i værelset. Prisen er høj i forhold til hva man kan få andre steder i Hamburg.
Suzan
Venlig !
Wilhelm
Alles gut
Jette
Mangler et hygge rum til voksne - der var højt musik i indgangen hvor der var sofaer - både fredag og lørdag aften. Træls at der ikke var et sted hvor vi voksne kunne nyde en drink eller kaffe , uden at skulle råbe højt til hinanden 🙈
Morgen maden var fin.
Morgen maden var fin.
Daniela
Gepflegter sauberer Eindruck. Personal ist sehr freundlich
Jochen
Gode store værelser, god seng, venlig personale, stor og hyggelig bibliotek og bar.
Jens Werner Reinhold
Wir hatten einen tollen Aufenthalt im Hotel,
würden jederzeit wieder buchen.
würden jederzeit wieder buchen.
Liecke
Vriendelijk, behulpzaam personeel. Fijne kamer van alle gemakken voorzien.
Martin
Alles super, freundliches Personal. Sauberes Zimmer. Super geschlafen.
Lisa
Personal sehr freundlich. Zimmer sauber.
Jessica
.
Egzona
Mega god. Meget tilfreds og vil hel sikkert tilbage igen.
Malene
Dejligt og rent værelse. God personale.
Det er min anden gang jeg her, havde ikke bestilt morgenmad denne gang. Men første gang jeg var her fik vi lækker morgenmad.
Det er min anden gang jeg her, havde ikke bestilt morgenmad denne gang. Men første gang jeg var her fik vi lækker morgenmad.
Jutta
Das Personal an der Rezeption war sehr freundlich, und auch das Zimmer als solches war wirklich toll.
Leider gingen die Heizungen nicht. Im Bad konnte der Techniker das Problem beheben im Zimmer selber jedoch nicht, und es war eiskalt. Und auch der kleine Radiator, den ich bekommen habe, konnte dem keine Abhilfe schaffen.
Das hat mir die Freude an dem Aufenthalt leider sehr vermiest.
Leider gingen die Heizungen nicht. Im Bad konnte der Techniker das Problem beheben im Zimmer selber jedoch nicht, und es war eiskalt. Und auch der kleine Radiator, den ich bekommen habe, konnte dem keine Abhilfe schaffen.
Das hat mir die Freude an dem Aufenthalt leider sehr vermiest.
Hans
Super service, godt værelse, god bar, god kiosk. Hurtig indcheckning.
Alt var perfekt.
Alt var perfekt.
David
Godt sted til prisen
Rigtig fint sted til prisen. Der manglede ikke noget. Værelset er temmelig stort og meget veludstyret med både køkken, spiseplads, køleskab osv.
Morgenmaden var okay, uden at være prangende.
Morgenmaden var okay, uden at være prangende.
Joerg
Schönes Zimmer - immer wieder gerne
Tue
Morgenmaden var ikke specielt god, men værelset var meget stort og rent. Desuden var der et ret veludstyret mini-køkken.
Ernesto
Fin og rummelig lejlighed, men meget støj fra børn på 1. sal, som virker indrettet som familieetage. Børn leger og larmer på gangene. Senge og puder er desværre af dårlig kvalitet. Der blev heller ikke gjort rent eller skiftet håndklæder efter fire dage, hvilket trækker ned.
Mohamed
Super
Fantastisk ophold – kan varmt anbefales!
Jeg havde et helt igennem dejligt ophold på sylc. Fra jeg trådte ind ad døren, følte jeg mig velkommen. Personalet var utroligt venlige, hjælpsomme og professionelle – altid smilende og klar til at hjælpe.
Værelset var lyst, rent og moderne indrettet med en rigtig behagelig seng. Rengøringen var i top, og der var små fine detaljer som opvaskemaskine køleskab/fryser og kaffe maskine. Badeværelset var rummeligt og veludstyret med gode produkter.
Jeg havde et helt igennem dejligt ophold på sylc. Fra jeg trådte ind ad døren, følte jeg mig velkommen. Personalet var utroligt venlige, hjælpsomme og professionelle – altid smilende og klar til at hjælpe.
Værelset var lyst, rent og moderne indrettet med en rigtig behagelig seng. Rengøringen var i top, og der var små fine detaljer som opvaskemaskine køleskab/fryser og kaffe maskine. Badeværelset var rummeligt og veludstyret med gode produkter.
Oliver
Super Service, höfliches personal
Christian
Zimmer ordentlich und sinnvoll eingerichtet, schlecht nur eine durchgehende Matratze, wenig Ablagefläche bzw Handtuchhaken in Badezimmer.
Sarah
Rent værelse med lille tekøkken og køleskab. God beliggenhed i forhold til motorvejen, hvis man kun overnatter på vej til anden destination. Tæt på tank og supermarked.
Indtjekning tog rigtig lang tid, dårlig kommunikation. Receptionisten var ikke særlig serviceorienteret eller venlig. Parkering på hotellet koster EUR 13, hvor pris ikke var oplyst på forhånd. Fik det oplyst som om det var gratis.
Indtjekning tog rigtig lang tid, dårlig kommunikation. Receptionisten var ikke særlig serviceorienteret eller venlig. Parkering på hotellet koster EUR 13, hvor pris ikke var oplyst på forhånd. Fik det oplyst som om det var gratis.
Verified traveler
Kleines Zimmer, aber mit allen Annehmlichkeiten. Kühlschrank, Mikrowelle, Regendusche, modern. Alles in Allem guter Aufenthalt. Würde wiederkommen...
Auch sehr gut, kleiner Shop für Getränke und Snacks in der Lobby.
Auch sehr gut, kleiner Shop für Getränke und Snacks in der Lobby.
Patrik A.
Bitte Kommunikation via App verbessern
Alles super. Leider funktioniert die Kommunikation mit dem Hotel über die Hotels.com App nicht was dann zu Diskussionen am Check-In führte. Im Anschluss wuede aber alles zu unserer Zufriedenheit geregelt. Zimmer mit Verbindungstür waren für uns als Familie sehr prektisch.
Maria
Die Abluftanlage im Bad war bei Betrieb vergleichbar mit einem Automotor. Ansonsten alles Bestens
Amy
Sauberkeit und gute Anbindung
Jens
…
Daniel
Solides Hotel, gutes Konzept. Leider etwas außerhalb der Innenstadt. Aber mit Öffis und Auto alles gut erreichbar. Gut für einen Konzertbesuch in der Nähe geeignet. Besonders gut ist, dass die Zimmer eine Mikrowelle, Geschirr und Besteck haben. In der Lobby gibt es außerdem einen kleinen Supermarkt mit fairen Preisen.
Pernille
Virkelig fine værelse - dog en del larm
Flot værelser, gode senge og fine forhold. Dog rigtig meget støj da vi boede over køkkenet og ud til gården med affald hvor lastbiler kom og tømte tidligt om morgenen. Personalet røg udenfor hvilket gjorde der ofte lugtede af røg hos os. Ligger super praktisk i forhold til lufthavn og HSV stadion. Der er indkøb meget tæt på. Hotellets personale var meget imødekommende
Nina
Alles top in Ordnung, sauber, freundliches personal. Nahe Barclays arena. Nur weiter zu empfehlen
Marc
Gerne wieder
Olga
Good for the Short stay, clean, quiet
This place deserves strong 8/10. We enjoyed our stay for 2 nights and used garage parking, breakfast, lunch & shop opportunities.
Positive: various breakfast, always places for parking in the garage, good powerful hairdryer, spacious shower and fridge.
Neutral: cold feelings from the reception (no one smiles), despite I spent some time for online check in, I spent the same time at the reception - pointless online time waste. Lunch time : limited menu but fair price. WiFi is good but be careful, it's blocking some county sites and apps.
Negative: only 2 things. Sorry for that, but need to be mentioned.
TV is only in German, no Netflix, no other options than local channels.
And 2nd thing - broken coffee machine. Next morning after check in, I reported the problem to the reception. And they promised to send me the \"guy\". Same day in the late afternoon I repeated my concerns about coffee machine and this time no one promised anything. We checked out - machine was still out of service. Question is not about the machine but about not kept promise to fix it or some other solution offer was missing.
Positive: various breakfast, always places for parking in the garage, good powerful hairdryer, spacious shower and fridge.
Neutral: cold feelings from the reception (no one smiles), despite I spent some time for online check in, I spent the same time at the reception - pointless online time waste. Lunch time : limited menu but fair price. WiFi is good but be careful, it's blocking some county sites and apps.
Negative: only 2 things. Sorry for that, but need to be mentioned.
TV is only in German, no Netflix, no other options than local channels.
And 2nd thing - broken coffee machine. Next morning after check in, I reported the problem to the reception. And they promised to send me the \"guy\". Same day in the late afternoon I repeated my concerns about coffee machine and this time no one promised anything. We checked out - machine was still out of service. Question is not about the machine but about not kept promise to fix it or some other solution offer was missing.
Alexander
Gute Preis-Leistung, Direkte Parkmöglichkeit
Michael
Eigentlich war alles super.
Leider wurden uns zwei seit monaten abgelaufene Flaschen Bier verkauft. Als ich das Personal am nächsten morgen darauf hingewiesen habe gab weder eine Entschuldigung noch sonst eine Reaktion. Das war unangenehm.
Leider wurden uns zwei seit monaten abgelaufene Flaschen Bier verkauft. Als ich das Personal am nächsten morgen darauf hingewiesen habe gab weder eine Entschuldigung noch sonst eine Reaktion. Das war unangenehm.
Antje
Es hat an nichts gefehlt. Sehr nettes Personal, super Frühstück, modernes und sauberes Hotel. Wir kommen gern wieder.
Doreen
Wenig Service für viel Geld
Andreas
Unser Aufenhalt war super und es war ein tolles junges Team.Weiter so
Endrik
Sehr entspannter und unkomplizierter Aufenthalt, Mitarbeiter sehr zuvorkommend.
Einziger Mangel sind vielleicht die 1,40m Betten in den Primary Apartments, die als Doppelbetten verkauft werden, für 2 Personen ist das schon sehr eng
Einziger Mangel sind vielleicht die 1,40m Betten in den Primary Apartments, die als Doppelbetten verkauft werden, für 2 Personen ist das schon sehr eng
Hans
Top
Karen
.
Thorsten
Alles bestens
Mette
Et neutralt og pænt sted
Indtjekningsmail er på tysk.
Opholdet og værelset er fint. Der er rent og stille og sengen er god og man kan åbne vinduer direkte til park.
Personalet gør hvad de skal, men ikke en millimeter mere, og da vi eksempelvis spørger om vi kan få en ny pose til vores skraldespand, så kan det ikke lade sig gøre.
Et neuralt og pænt sted.
Opholdet og værelset er fint. Der er rent og stille og sengen er god og man kan åbne vinduer direkte til park.
Personalet gør hvad de skal, men ikke en millimeter mere, og da vi eksempelvis spørger om vi kan få en ny pose til vores skraldespand, så kan det ikke lade sig gøre.
Et neuralt og pænt sted.
Eileen Madleen Rosemarie
Wir haben uns sehr wohl gefühlt, Zimmer sind super sauber und gemütlich, es hat nichts gefehlt. Was auch toll ist, das unten sone arte Tante Emma Laden ist, wo man echt so Kleinigkeiten kaufen kann.
Das Personal ist super zuvorkommend!!!! Frühstück war mega, es war alles ausreichend vorhanden, dazu war alles schön frisch.
Wir kommen defenitiv wieder.
Das Personal ist super zuvorkommend!!!! Frühstück war mega, es war alles ausreichend vorhanden, dazu war alles schön frisch.
Wir kommen defenitiv wieder.
Tanja
Unser Aufenthalt war sehr schön und angenehm auch die Angestellten sind sehr nett gerne jederzeit wieder
Location & surroundings
sylc. Apartmenthotel - Serviced Apartments
Kronsaalsweg, 88, Hamburg, Germany
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sylc. Apartmenthotel - Serviced Apartments
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